Leading the way on Choice-led independent safety monitoring

Leading the Way on Choice-Led Independent Safety Monitoring

At Care Campaign for the Vulnerable, we continue to lead the national conversation around choice-led independent safety monitoring in care settings. As a not-for-profit organisation, we are committed to improving safety, dignity and transparency for those receiving care—particularly people living with dementia or complex needs—and we proudly support not only providers, but also families and carers who want the very best for their loved ones.

We understand that independent safety monitoring, when introduced in a choice-led and ethical way, benefits everyone. It helps protect residents from avoidable harm, offers a clear and impartial account of events, supports care staff, and reassures families. Yet, we fully appreciate that cost is often the biggest barrier for providers wanting to adopt this kind of technology. With ongoing financial pressures across the sector, investing in new systems can understandably feel out of reach.

That’s why we’re working in partnership with providers and organisations to explore affordable and practical solutions. We are proud to be collaborating with the ERA Group, focused on cost-reduction and costeffective initiatives that make choice-led safety monitoring a realistic option for all care homes, not just the few. We’re helping providers explore the value these systems can bring, including better safeguarding, reduced incidents, and greater peace of mind for families and staff alike.

We are also calling on the Care Quality Commission (CQC) to work with us to better understand how this technology operates in practice. As the regulator, the CQC has a crucial role in shaping future care standards, and we believe there is a clear opportunity to recognise how choice-led monitoring, used transparently and ethically, can support both compliance and quality outcomes.

Importantly, we are delighted to have secured the support of Joy Morrissey MP, who is working with us to bring this important issue into national focus. Her backing allows us to extend our reach and push for greater collaboration at all levels—bringing together providers, families, policymakers and regulators.

At Care Campaign for the Vulnerable, we believe in working alongside care providers and our valued care partners. Through our work with the ERA Group, our partners, and our association with the CQC, we continue to strengthen our efforts to raise awareness, offer support, and implement realistic safety solutions across the sector. This campaign is not about surveillance—it is about safeguarding, partnership and trust.

Vulnerable people in care settings deserve to feel safe and respected. Care workers deserve support in carrying out their roles. And families and carers deserve confidence in the care being delivered.

Together, we are helping drive a culture of safety, transparency and compassion in care.

To find out more or get involved, visit: www.carecampaignforthevulnerable.com