Coolcare Software

How CoolCare’s software streamlines care home management by improving staffing, communication and operational efficiency

Successfully running care homes and providing good quality care is no easy feat. The staffing challenges in the care industry are compounded by inefficient communication, high agency costs and an ever growing mountain of admin paperwork. However, care groups like Doveleigh Care Ltd have discovered that by leveraging the right technology, they can transform their staffing management, enhance communication and boost overall business efficiency.

A seamless transition to digitisation at Doveleigh Care Ltd

“The training was fantastic”, Amy said. “It was paced to accommodate staff with varying IT literacy, and the system was easy to implement.”

The results were evident immediately. Managers discovered that what used to be a lengthy process for creating rotas can now be done in just a few minutes. Amy explains: “Before we had CoolCare, making changes to the rota was a real hassle. Now, updates happen in an instant and are shared with the team right away. This cuts down on the time spent on

admin work, letting managers dedicate more energy to delivering care.”

CoolCare’s centralised communication system quickly became a favourite feature. It allows managers to send shift messages, cover sickness and holidays instantly and resolve issues efficiently. This improved communication has strengthened team dynamics and reduced misunderstandings, a crucial factor for a business with multiple care homes. “We can now communicate with staff at any time, and the system makes sure every shift is covered swiftly”, Amy notes.

Administrative efficiency: A common benefit

Doveleigh Care Ltd has experienced drastic reductions in administrative burdens, freeing up staff time to focus on residents. CoolCare’s automation has significantly cut the hours spent on tracking holidays, absences and compliance reports. Amy added: “The time saved for managers has been huge. We’ve reduced paper use massively, aligning with our sustainability goals.”

This case study demonstrates the powerful impact of CoolCare’s software in managing care home operations. With improved staffing management, streamlined administration and enhanced communication, care providers can achieve higher efficiency, reduce costs and ultimately provide better care.

If you’re looking to improve the efficiency of your care operations and reduce agency reliance, CoolCare offers the perfect solution. Reach out today by emailing info@coolcare. co.uk or calling 01133 853 853 and discover how our software can transform your care home management.

https://coolcare.co.uk/