
3 minute read
Modernising care payments: quick wins through automation
by careengland
Modernising care payments: quick wins through automation
Care providers across the country are under pressure to do more with limited resources, and leaders are seeking changes that deliver tangible benefits fast. One area with significant potential is how care organisations handle payments. By embracing payment automation, providers can unlock quick wins – reducing admin workload and improving cash flow –while laying the groundwork for a more resilient future.
Automation delivers speed and control
Automating payments stands out as a straightforward change with immediate impact. It eliminates repetitive manual tasks and cuts payment processing from hours to seconds. Victoria Ramsay, Founder and Director at Aequalis Accountancy, has seen this firsthand: “With Modulr, payments can be loaded and released within 90 seconds,” she says. “It saves hours of admin and helps with cash flow.” In addition to speed, automation brings greater control and transparency. Pav Selvaraj, Account Executive at Modulr, explains that providers need payments to be not just fast but also controlled and visible. “Once they can track transactions in real time and automate routine tasks, they can start planning ahead,” he says. “It gives them control back – and in a sector where every penny and every minute count, that’s especially important.”
Reclaiming time for care
Perhaps the most important win from payment automation is the gift of time. By cutting down the hours spent logging into multiple banking systems, cross-checking data, and fixing errors, finance teams can redirect their energy to higher-value work. Frontline staff also feel the difference when payroll and supplier payments run like clockwork – fewer payment hiccups mean fewer distractions from care delivery.
Richard Ayres, Social Care Advisor at Care England, observed that providers waste hours each week on manual financial processes –time that “could be spent improving the care they deliver.” Even saving a few hours a week through automation can directly benefit care quality. Those reclaimed hours might allow one more resident to be cared for or give staff much-needed breathing room. Over time, these efficiencies boost staff morale and give teams more capacity to focus on residents’ needs.
Building a future-ready finance function
Investing in payment efficiency doesn’t just solve today’s headaches – it sets care organisations up for long-term success. Automating routine payments and reporting creates a finance function that can scale as the business grows. “Whether a provider has 5 employees or 500, they need a system that grows with them,” notes Victoria Ramsay. “It’s about preparing for what’s next – especially in a sector under pressure to adapt quickly.” In short, modernising payments turns a finance operation from a bottleneck into a backbone for sustainable growth.
The path to a more efficient and resilient care business can start with a single step: streamlining your payments. Modern tools make it easier than ever to automate and integrate payments without major disruption. To learn more about how payment automation can support your care organisation, get in touch with Modulr. Book a no-obligation call with a payments specialist and discover how faster, smarter payments can help your care team thrive.
For further information view the full post at: https://www.careengland.org.uk/the-cost-ofpayment-inefficiencies/