or how likely it is that your home life will be more difficult, break down or become unsafe if you don’t have appropriate social care support within specified timescales.
consider each case based on you as an individual and, during the assessment process, will consider with you the most relevant aspects of your wellbeing and how your needs impact on this.
All our assessments are completed through a supported assessment process, with you leading the process, as you are the best judge of your needs and how they can be met.
Will there be a charge for services provided? There may be a charge for services; for a full description about charging for services, see page 49.
If you require longer-term care and support, a needs assessment will be completed, and an eligibility decision will be made based on your needs and the outcomes you want to achieve and the impact your needs have on your wellbeing.
You can start the assessment process by completing the Care and Support Initial Assessment online at: www.northyorks.gov.uk/ needsassessment . If you are unable to go online, please contact the Customer Service Centre on: 01609 780780.
A more comprehensive or specialist assessment may then follow, depending on the nature of your particular needs and circumstances. See below for more information on eligibility. Promoting your wellbeing We can help to promote your wellbeing in a number of ways. There is no set approach, and how this happens will depend on your needs, goals, wishes and how these impact on your wellbeing. We will
Eligibility There is a national eligibility threshold, which is the same across England. It consists of three criteria, all of which must be met for your needs to be eligible. The eligibility threshold is based on finding out: • Whether your needs are due to a physical or mental impairment or illness. • To what extent your needs affect your ability to achieve two or more outcomes. • Whether and to what extent this impacts on your wellbeing. After your assessment, we will explain whether you are eligible for care and support. If you have eligible needs, and want our help to arrange services to meet them, we can discuss this with you. If you are eligible for support If you are eligible for social care support, we will complete a financial assessment to understand
10
whether you will need to pay towards some or all of the cost of the support. This will depend on your income and any savings you may have. See page 49 for more information on financial assessments. If you are not eligible If your level of needs means you are not eligible for support from us, we will offer free advice and information and put you in touch with other organisations and services in your community that may be able to help you. Many people find that seeking advice from us is helpful in finding their own solutions because it provides an opportunity to discuss their situation with a social care professional. You may find useful services and organisations at: www.northyorkshireconnect.org.uk Carers’ eligibility Just like adults with care and support needs, we will offer carers an assessment to see whether
For assistance with finding care and support, call Care Choices on 0800 389 2077