Contents Areas covered by this directory
4
Welcome from Lincolnshire County Council
5
Introduction 6 How to use the Care Services Directory 6 Adult Care’s online information service 6 Finding care in your area 6 Ensuring good quality services 8 Lincolnshire Care Association (LinCA) 9 LinCA Workforce Development (LinCA WFD) 10 Living at home Lincolnshire Wellbeing Service A guide to Telecare in Lincolnshire Assistive technology checklist Making life easier at home Integrated Community Equipment Service (ICES) Occupational Therapy Getting help in your home Home care agency checklist Care and support providers
10 10 11 13 14 16 16 17 21 23
Getting out and about 30 Day opportunities and day care 30 Day care services and day centres 31 Transport 35 Living with dementia Support for people living with dementia, their carers and families Local dementia support groups
36 36 38
Disabilities, sensory impairments, autism and mental health 40 Specialist help for people with sensory impairments 40 Specialist help for people with learning disabilities 41 Autism services 41 Help for people with mental health needs 43 The Lincolnshire Carers Service: support for family carers 43 Who is a carer? 43 What support is available for carers in Lincolnshire? 43 What are the benefits of a carers’ assessment? 44 What is a carers’ personal budget? 45 Breaks from caring 46 Lincolnshire Young Carers Service 47 For further copies of this directory, call the Customer Service Centre on 01522 782155. Alternative formats
Keeping people safe 47 Adult safeguarding – what it is and why it matters 47 Making your voice count Independent advocacy Lincolnshire NHS Patient Advice and Liaison Service (PALS) Making a comment or complaint about care services Healthwatch Lincolnshire
49 49
Accessing care and support Assessment and eligibility for care services Personal budgets Direct payments Care and support in prison Transitional Care Urgent Care Home-based reablement service
51 51 52 53 55 55 55 56
Paying for care and legal issues Financial assessment Running out of money Non-means-tested support Self-funding your care Third party payments Seeking financial advice How solicitors can help
56 56 57 58 58 59 59 60
Care homes and housing options Extra care Sheltered housing and retirement housing Care homes Choosing a care home NHS Continuing Healthcare Care homes checklist Residential dementia care checklist
60 60 61 62 63 63 65 67
Useful contacts
68
Care homes and care homes with nursing
75
Index
99
49 50 50
The listings in this publication are supplied by the Care Quality Commission (CQC) in association with Lincolnshire County Council (LCC) and neither LCC nor Care Choices can be held liable for any errors or omissions. The inclusion of advertisements for homes and agencies in this directory does not act as an endorsement or recommendation by Lincolnshire County Council.
This directory is available electronically at www.carechoices.co.uk. The e-book is also Recite Me compatible for those requiring information in the spoken word.
Visit www.lincolnshire.gov.uk/adultcare for help and information
3