Useful national contacts Action on Elder Abuse (AEA) Works to protect, and prevent the abuse of, vulnerable older adults. Helpline: 0808 808 8141 Email: enquiries@elderabuse.org.uk Web: www.elderabuse.org.uk Age UK Tel: 0800 678 1174 Web: www.ageuk.org.uk Alzheimer’s Society National Helpline: 0300 222 1122 Monday to Wednesday, 9.00am to 8.00pm; Thursday and Friday, 9.00am to 5.00pm; Saturday and Sunday, 10.00am to 4.00pm Web: www.alzheimers.org.uk Association of Charity Officers A national umbrella body for benevolent charities. Tel: 0207 255 4480 Email: info@aco.uk.net Web: www.aco.uk.net British Institute of Learning Disabilities (BILD) Committed to improving the quality of life for people with a learning disability. Tel: 0121 415 6960 Email: enquiries@bild.org.uk Web: www.bild.org.uk Care Choices Free, independent assistance with finding care providers. Searchable website. Tel: 0800 389 2077 Web: www.carechoices.co.uk Care Quality Commission Independent regulator of care services in England. Tel: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk
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Carers Trust Works to improve support, services and recognition for anyone living with the challenges of caring, unpaid, for a family member or friend who is ill, frail, disabled or has mental health or addiction issues. Tel: 0844 800 4361 Email: support@carers.org Web: www.carers.org Carers UK The voice of carers. Tel: 0300 772 9600 Email: info@carersuk.org Web: www.carersuk.org Citizens Advice Bureau Practical, reliable, up-to-date information on a wide range of topics. Tel: 03444 111 444 Web: www.citizensadvice.org.uk Elderly Accommodation Counsel Helps older people make informed choices about meeting their housing and care needs. Web: www.housingcare.org Friends of the Elderly A charity that supports older people who have a range of practical needs. Tel: 0207 730 8263 Email: enquiries@fote.org.uk Web: www.fote.org.uk Independent Age Produces a wide range of guides and factsheets for older people, their families and carers. Tel: 0800 319 6789 Email: advice@independentage.org Web: www.independentage.org.uk My Family, Our Needs The lifestyle site for families, carers and practitioners supporting children and young adults with additional needs. Web: www.myfamilyourneeds.co.uk
For assistance with finding care and support, call Care Choices on 0800 389 2077