Unit 1 – Self regulation & management and intercultural sensitivity SETTING THE SCENE Unit overview, the aim of the unit, objectives, keywords and learning outcomes.
Unit Overview: VET Professionals who work with refugees and migrants deal with and manage diversity every day. Therefore, awareness-based training were VET professionals practice self-awareness empathise with others in difficult situations and have an ability to self-manage and deal with others respectfully is a necessary competence. Personal transferable skills will be developed during this unit of training. This unit links participants’ work experiences with theoretical knowledge drawn from a psychology perspective. The teaching methods proposed to be used enhance participants’ knowledge and practical skills development.
Aim of the Unit - is to enhance one’s knowledge and understanding of intercultural sensitivity and develop practical skills of self-regulation and self-management.
Learning Objectives: 1. Enhance practical understanding of particular techniques of self-regulation & management (part of emotional intelligence); 2. Develop skills for self-regulation & management at work; 3. Enhance understanding of cultural differences and similarities and the main principles of empathy (part of cultural intelligence); 4. Develop self-assessment techniques of empathy for culturally diverse clients in work situations.
Keywords: Self-regulation, self-management, emotional intelligence, intercultural sensitivity, cultural intelligence
Learning Outcomes: Knowledge/ understanding: to understand the different techniques of self-regulation & management and to know how to manage yourself in difficult situations; to be aware of cultural differences and similarities between people; and to understand how the main principles of empathy work in practice. Ability to do the action: to be able to use different techniques of self-regulation & management in practice and to assess personal empathy for different cultures and people from different cultures in work situations.
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