Dean Foreman, Capital Support
Welcome... ...to your quarterly magazine Business Talk Welcome to the Spring edition of Business Talk from Capital Support. Having delivered tailored IT solutions to the Financial and Professional Services industries for more than 12 years we are well placed to articulate the benefits that reliable and predictable IT solutions offer. Our Private Cloud platform resonates with our customers as it has been designed and built from the ground up specifically to meet their resilience and security needs at a competitive price point.
a responsibility for its IT security and policy making decisions. Included in this edition is a high level 10 point IT security checklist which includes the most common considerations. Everything we do at Capital Support exists to support your business success, so if you have any questions about any topic covered in this issue, or indeed anything else concerning your IT requirements, please don’t hesitate to reach out to us.
In this edition there is an interesting article on the growth of cloud computing, showing that it has a place in improving the delivery of your IT services. Regardless of how your IT is delivered, every organisation retains
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Dean Foreman Capital Support
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14 driving up business performance
Flying high with cloud computing
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Upping your game
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Keep on running!
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Meet the experts
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Top 10 benefits of outsourcing IT through managed services 1. Controlling costs. Outsourcing converts fixed IT costs into variable costs, allowing you to budget effectively – i.e. only pay for what you use, when you need it. 2. Reduced labour costs. Hiring and training IT staff is expensive. Outsourcing lets you focus your human resources where you need them most. 3. Trained, experienced and qualified. If you’re not IT trained how do you know if an employee is experienced and qualified? 4. Qualified doesn’t equal experienced. IT service providers see related problems multiple times whereas an in-house IT employee leads an isolated existence no matter how much they train. 5. Enhanced efficiency and competitiveness. Organisations that go inhouse for their IT will typically have much higher development and implementation costs.
Managed IT services are therefore seen as an increasingly popular and preferred method for running and maintaining an organisation’s IT systems.
l Provide access to new technologies
Rather than providing IT services themselves, many organisations, large and small, have found that outsourcing their IT provides a range of benefits such as:
To compete in today’s global competitive market, businesses are required to move faster, offer new products and capabilities, deliver ever greater operational efficiencies, and meet or exceed customer expectations all the time. Meeting these challenges requires companies to leverage IT for internal and external business operations and, to compete at the most basic level, they require a reliable and secure IT infrastructure that enables employee
l The ability to focus on core business
competencies l Reduce risks of IT failure l Reduce costs and simplify budgeting l Enhance business continuity and
productivity
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and IT expertise l Support in using IT to competitive advantage
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productivity and protects the digital assets of the business. Successful businesses, however, also view IT as a strategic asset to improve innovation, services and quality while lowering costs.
Bridging the gap Many companies are finding it takes an ongoing investment of time and money in their IT infrastructure and support people to keep up with the challenges of IT developments and emerging technologies, with most companies preferring to spend their time focusing
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6. Speed and responsiveness. A managed IT service organisation will have the resources with the right experience to start new projects right away. 7. Focused on your core business. Outsourcing enables you to stay focused on your core business and not get distracted by complex IT decisions. 8. Reduce risk. Outsourcing providers manage the IT risks for you, often with specific industry knowledge such as compliance issues. 9. Level the playing field. Outsourcing helps small companies act ‘big’ by giving them access to similar technology and expertise that large companies enjoy. 10. Compliance and security. Outsourcing provides peace of mind that your IT systems and data are safe and secure.
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