The CAMROSE BOOSTER, December 27, 2016 – Page 13
Real Estate FARMS • ACREAGES • RANCHES
Nadine Stefura wins The Camrose Booster’s
4 ACRES BARE LAND IN DAYSLAND – Great place to build your dream home. Close to golf course and school. Asking $150,000. S-45
RED DEER LAKE – 5-bedroom home at Meldal Beach, nice yard with lake views. $399,900. S-96
“Bob Cratchett Contest”
HIGH PRAIRIE PASTURE LAND – six quarters deeded and four quarters government lease. $850,000. S-79
We invited Booster readers to tell us about individuals who went “above and beyond the call of duty” this Christmas season to give outstanding customer service.
4 ACRES IN DAYSLAND – with 1400± sq. ft. bungalow home with newly renovated ted basement, ent, nt, large g attached a tac d garage Dg Uh CE$499,900. Rl EdDshop. IdCE P and PR heated insulated hR atteIC ins in i ulated shop $49 $ S-44
One submission - a Christmas in July story, stood out above all other entries in the contest.
ACREAGE – With meat processing business, remodelled home, shop and 2 quonsets on 7 acres between Daysland and Strome. $700,000. S-92
If you are thinking of selling your farm or acreage, please give me a call. All replies treated in strictest confidence.
My story dates back several months to what one might call a Christmas in July tale. On Friday, July 8th of this past year I made an appointment to get the wiring of a utility trailer and my car completed at Tee Pee Trade & RV Centre Ltd. in Camrose, so that I could make a 1,600 km round trip to Fort St. John, B.C. to retrieve personal belongings that had to be packed up that weekend and returned with me to Alberta. Nadine Stefura was the Service Advisor who booked my appointment and who I checked in with that morning to leave the trailer and vehicle with. Later that afternoon Nadine called me to advise that the work was complete and I could come and get the vehicle and trailer. When I did get to Tee Pee Trade & RV Centre that afternoon it was already well on into the day. After paying for the repairs I went outside to check the lights and hook up the trailer. Unfortunately, to my disappointment, I found that they were not in fact working properly. I was beginning to get a bit stressed at that point, because I needed to be able to leave that evening and begin my road trip north and it was already nearing the end of the business day. I could tell that the employees were wrapping up their work for the day and people were moving about closing up various gates, doors, etc. On notifying Nadine that the wiring issues had not been resolved she sent herTech out to the parking lot to test the system and troubleshoot the problem. After about an hour of him running various tests and doing a lot of head shaking and repeatedly remarking, “I don’t get this, it doesn’t make any sense. I’ve been doing this for 10 years and this should be working, but it’s not,” he finally turned to me and said something to the effect of, “well, sorry buddy, I can’t figure it out and I have to leave to visit my Grandma this weekend now”. I was, as you can imagine, a bit beside myself and frustrated that what seemed like a fairly simple undertaking was no less going to disrupt my weekend moving plans, and I had already paid for work that apparently wasn’t going to get accomplished after all. It was around about this point that Nadine returned to a more active role in trying to resolve my electrical issues with the vehicle. Although she works the counter inside; answering phones, booking appointments, advising customers, processing billings, etc., much to my delight it turned out she also has prior formal education and training in electronics. Now nearing 5 p.m. and as several other employees were packing up and driving out of the lot for home, Nadine was also no doubt ready to head for home as well. Despite this, instead of brushing me off and putting the work over to another day, I believe she genuinely cared that I should be able to meet the schedule I needed to that weekend. Instead of telling me what she could not do for me, she was on her cell phone with someone explaining the current issues and doing what she could to try and find a solution to fix the problem. After a short time on her cell phone Nadine went back inside and then returned a few minutes later with a soldering gun, some wires and a small black box. Working in the parking lot, she proceeded to bypass some trailer light connection box in the back of my Ford Taurus station wagon and achieved a solution and working lights and signal lights by installing a different black box in its place. It took her all of about a half hour to achieve a successful fix. Don’t ask me what these things were; all I know is that by around 5:30 p.m. that evening Nadine Stefura had to my mind gone WAY above and beyond what one could have reasonably expected of her in her role and she accomplished at the end of the day what a ten-plus year service tech threw his arms up in defeat over. I was able to leave for Fort St. John, B.C., that evening, packed my belongings up that weekend, and returned them all safely with me to Camrose by Monday. It was 1,600 kms of driving on some busy highways, with lots of trucks and recreational vehicles, and those working lights were critical for my safe passage on a journey with heavy volumes of traffic at times along the way. I thought on numerous occasions on that weekend as I drove those long hours, and on several occasions since, how messed up my plans and my move might have been had it not been for one young lady who cared enough not to turn her back on a problem and do what needed to be done to find its solution. She impressed me to no end that day! Of all the quality customer service experiences I have enjoyed over my life, I have to say none I recall was ever more important to the success of my needs or appreciated more than that act of competency and kindness was on that late Friday afternoon in early July! In Nadine Stefura, Tee Pee Trade & RV Centre Ltd. most definitely has an outstanding customer server!
1.5 ACRES WITH POWER – on Highway 13 at the town of Daysland. $80,000. S-103 ACREAGE WITH BI-LEVEL HOME, – machine shed and shop between Daysland and Heisler. $275,000. S-106 QUARTER BETWEEN HOLDEN AND BRUCE – currently in grass but could be excellent grain land. $335,000. S-108 BAWLF AREA GRAIN FARM – with exceptional yard and two houses. $2,600,000. S-109 300 ACRES OF PASTURE/RECREATIONAL LAND – overlooking the Battle River with amazing building sites. $495,000. S-110 NEW LISTING – 4 quarters of grain/ pasture land north of Ryley with 4,000 head hog barn and 2 bungalow homes. S-111
George Singer
www.linview.ca 1.888.546.3070
780·608·6555 email: george@linview.ca
CHEQUES
at better than bank pricing!
BANK QUALITY, BANK SECURE … Small Business Cheques 7.5” x 3.25” plus stub, black ink, white paper, numbered
500 cheques. . . . . $108.00 1000 cheques . . . $149.00
Personal Cheques All security features, unique background pattern to head off reproduction, copying and cut-and-paste operations.
80 cheques . . . . . . . . . . $25.95 120 cheques . . . . . . . . . $32.50 160 cheques . . . . . . . . . $35.00
PHONE 780-672-3142 4925-48 STREET, CAMROSE
Respectfully, Andrew Gilchrist B.A., C.C.M.
For this heartfelt entry, The Camrose Booster has awarded Andrew Gilchrist dinner for two at his favourite Camrose restaurant - Stockmen’s Chop House. Nadine Stefura earns a $100 gift certificate at her choice of Camrose business, The Unique Pop-up Boutique, courtesy of the Camrose Booster.
Silver Creek Curling Club New Norway, AB
2017 Bonspiel Dates 780-672-3142
Men’s – Jan. 9 to 14, 2017 Mixed – Feb. 21 to 25, 2017 For more information or to register call Scott Keller at 780-678-5837