The New Era in

By Daniel Carvo, CCAM-HR, CMCA, AMS Action Property Management, AAMC®

Technology has also allowed for the creation of virtual communities, which have become increasingly popular in the wake of the COVID-19 pandemic. HOAs can use online platforms to host virtual meetings, town halls, and events, allowing residents to stay connected and engaged with their communities from the comfort of their homes. Virtual communities also provide a forum for residents to voice their opinions and concerns and to collaborate on community projects.

Technology has improved the management of amenities and facilities within the community. HOAs can use software to manage reservations for community amenities, such as pools and clubhouses, and to track usage and maintenance. This helps to ensure that the amenities are well-maintained and accessible to all residents.

Another significant advantage of technology is its ability to improve financial management. HOAs need to keep track of their budgets, expenses, and invoices to maintain financial stability. With accounting software, HOAs can now track and manage their finances, reducing the risk of errors and oversights. This level of financial transparency also helps build trust and credibility with residents, who can access financial reports and records at any time.

For Association’s looking for hybrid services, Action Property Management, a full-service management company, recently launched SnapHOA. The platform showcases accounting and software services for self-managed and Board managed communities, as well as boutique management companies looking for robust financial services and a suite of software offerings to accommodate the everyday needs of their community. Action’s SnapHOA accounting platform offers monthly financial reporting, online invoice processing/ coding and approvals, online payments, e-statements, collections, escrow services, accounts payable/receivable and customizable branding. SnapHOA software offers a myriad of applications that work seamlessly together, allowing all management functions to be performed in house by the HOA.

The all-in-one application can be used from a smartphone, tablet, or desktop. This allows users to easily communicate with vendors and residents and manage violations, work orders, amenity reservations, and architectural applications. There is also a Resident & Board Portal allowing for owner and Board member accessibility.

In conclusion, technology has become an integral part of homeowner associations, enabling them to function more efficiently, effectively, and transparently. By embracing technology, HOAs can enhance communication, improve financial management, bolster security, streamline maintenance and repair processes, create virtual communities, and manage amenities and facilities. As technology continues to evolve, it will undoubtedly bring new opportunities for associations to better serve their residents and communities. However, it is essential to note that while technology is a valuable tool for homeowner associations, it cannot replace the human touch that is essential to building a strong sense of community.