member pulse
Question
By Christopher R. Jones, Esq., Hellmuth & Johnson, PLLC
How does your association handle conflicts between neighbors?
“Member Pulse” is your chance to comment on timely and relevant topics. Each issue will feature questions related to the topics or themes of the upcoming issue. Your responses will be published in the next issue. To respond to the question, or suggest a question for a future edition of “Member Pulse,” contact us at memberpulse@cai-mn.com.
Answers
“We work to address small issues before they escalate. It's also very important that we adhere to the grievance policy in our bylaws. Most issues can be resolved if everyone agrees to respect the process and participate in good faith.” — Jennifer S.
“Effective communication is vital. Our board works hard to make sure everyone knows what is expected of them as members of our community. Nine times out of 10, disputes are resolved by referring to established policies.” — Alex M.
“I've found that face-to-face discussions are much more productive than text messages and emails. It's easy to misinterpret someone's written words, and that can make the whole situation worse.” — C.T.
For the next issue...
Question 1
How has your association worked together to tackle a significant project or task?
Question 2
Does your association have a policy on how long holiday decorations may remain on display? Send your responses to: memberpulse@cai-mn.com 14
Minnesota Communit y Living