Business Times, November 2015 by Business Times of Edmond

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ED M O N D, O K LAH O MA

NOVEMBER 2015

VOL. 7 | NO. 11

INSIDE

2015

PUBLISHER Karan Ediger 405-341-2121

Q&A WITH STEVE HAHN: PRESIDENT OF AT&T OKLAHOMA

kediger@edmondsun.com SALES TEAM Terri Bohanan Maegan Newport Nancy Sade

CONTRIBUTING Mike Crandall WRITERS AND Jim Denton PHOTOGRAPHERS Cyndy Hoenig Nick Massey Patty Miller Van Mitchell Tim Priebe

Steve Hahn, president of AT&T Oklahoma, says the company has been making a significant financial investment in the state and nationwide to improve its products and quality of service.

DAVID MASCHINO

Maschino, Hudelson & Associates was founded in 2002 and has been providing health and welfare solutions to its clients for over 12 years.

Terri Schlichenmeyer Drew Harmon ER OKLAHOMA

Residents living in west Edmond and northeast Oklahoma City previously had to travel longer distances for medical emergency services since there wasnâ&#x20AC;&#x2122;t a full-services emergency room facility in the immediate area.

RED VALLEY LANDSCAPE

Miss your Business Times? Call 341-2121 to get on our mailing list. Thanks! The Business Times is a monthly publication of The Edmond Sun devoted to business in the Edmond area. All rights reserved. Copyright ÂŠ November 2015.

Mike Freeman had made the trek to Edmond several times a year for business while working for a large landscaping company in Dallas.

14 November 2015 | The Business Times

from our Publisher

Reduce Stress

o our Readers: Well, month 11 and all you feel is stressed. Shoulders ache, head hurts, eyes burn and your desire to move forward is at a 0. We are all there and the ones that tell you they’re not are lying! So, since we can’t beat stress we can focus on some ways to reduce stress. Devonne Carter, licensed counselor recently spoke at The Edmond Chamber of Commerce’s women’s breakfast and had not one, but 101 ways to reduce stress. In reviewing the list I found that I could do all of them. Here are some pointers to start you off: • Get enough sleep. • Get up 15 minutes early. • Prepare for the morning the night before. • Arrive early. • Never rely on your memory. • Say “no” more often. • Set priorities in life. • Avoid negative people. • Simplify everything. • Ask for help. • Break down big jobs into little ones. • Look as problems as challenges and opportunities. • Unclutter your life. • Smile at a stranger. • Be conscious of decisions you are making. • Believe in yourself and dream big. • Use positive self-talk. • Schedule time to play. • Give someone a hug. • Take a nap. • Blow bubbles.

November 2015 | The Business Times

• Eat nutritiously. • Have a plan B. • Set clear boundaries. • Stop trying to control others. • Talk less and listen more. • Practice your faith. It’s crazy how much we do in a day. Our brain needs breaks: “time-outs.” If you’re struggling with stress visit Devonne’s website: www.cartercounseling.com or call her at 326-3923.

KARAN EDIGER is publisher of The Business Times of Edmond and The Edmond Sun.

Q&A with Steve Hahn

By Van Mitchell | Special to The Business Times

teve Hahn, president of AT&T Oklahoma, says the company has been making a significant financial investment in the state and nationwide to improve its products and quality of service. And now AT&T has embarked on another venture for its future with its merger with DirectTV. The combined company will be a content distribution leader across mobile, video and broadband platforms. Hahn said this distribution scale will position the company to better meet consumers’ future viewing and programming preferences, whether traditional pay TV, on-demand video services like Netflix or Hulu streamed over a broadband connection (mobile or fixed) or a combination of viewing preferences on any screen. The transaction enables the combined company to offer consumers bundles that include video, high-speed broadband and mobile services using all of its sales channels – AT&T’s 2,300 retail stores and thousands of authorized dealers and agents of both companies nationwide. Hahn said AT&T has a best-in-class nationwide mobile network and a high-speed broadband network that will cover 70 million 6

November 2015 | The Business Times

customer locations with the broadband expansion enabled by this transaction. “This is a really big deal for us,” said Hahn, an Edmond resident. “It is a truly integrated content which allows the consumer to get what they want whenever they want. We are positioned like no one else. I think it is going to be a gamechanger.” Hahn said AT&T has continuously invested in making its wireless and broadband networks the best it can be. “We are investing billions of dollars,” he said. “In the state of Oklahoma alone we have invested $1 billion over the last four years. Across the country we have been averaging about $20 billion a year for the last few years. All of that is behind the scenes to make the network capable. And we can build on that.” Hahn added AT&T recently purchased two wireless companies in Mexico. “We bought two Mexican wireless companies IusaCell and Nextel Mexico, and that is a really exciting opportunity for us as well,” he said. Hahn leads all of AT&T’s legislative, regulatory and public affairs activities in Oklahoma. He advocates for policies that encourage investment and deployment of advanced

communications services in Oklahoma. He was appointed to his current position in 2014. Prior to joining AT&T Oklahoma, Hahn served as president of AT&T Kansas. There, Hahn led several successful legislative and regulatory efforts for AT&T, including initiatives to stimulate investment in 21st century broadband networks. As part of this effort, he helped advocate for a comprehensive telecommunications reform package that included deregulation of competitive companies and a reduction of fees paid to support the state Universal Service Fund. During Hahn’s tenure, AT&T dramatically expanded and enhanced its mobile Internet network, including widespread deployment of 4G LTE, expanded the availability of AT&T’s award-winning U-verse TV service and introduced AT&T’s Digital Life home security and automation service in several Kansas markets. Previously, as Director of External Affairs at AT&T’s corporate headquarters in Dallas, Hahn played a key role in the deployment of AT&T U-verse in 22 states. Prior to that assignment, he led the 3-Screen Operations team where he directed the first initiatives to deliver on the company’s commitment to offer compelling content across “3 screens” televisions, computers and wireless devices. After earning his M.B.A. at Texas A&M University, Hahn joined AT&T in the Leadership Development Program and held positions in network services, customer care and operations. In subsequent marketing assignments, he guided numerous product launches and managed AT&T’s alliance with DISH Network. Prior to graduate school, Hahn earned his B.A. from the University of Texas at Austin. He is involved with numerous community organizations including Junior Achievement and the United Way. He is an avid outdoorsman and enjoys golf, soccer, hunting and fishing. Hahn and his wife Julie have three sons.

Q. Technology has changed so much in the last few years. What are AT&T customers telling you they want? A. They want to connect to the content of their choosing. And more is becoming video and they want it to become seamless content. They also want speed and they want it everywhere. Q. What are some of the specific changes you anticipate as the result of the merger? A. You are going to see more and simple, easy to understand content offerings. We already have a package offering of four TVs and four phones for $200 (a month). What we are really working toward this marriage of video and mobility for the simplicity for our customers. Q. You stated that video is becoming more popular. How has AT&T worked to meet this demand?

A. Today, 60 percent of the traffic on the Internet is video.

Studies suggest by 2019 it will be over 80 percent. We have spent a lot of our time optimizing our network for video.

Q. During your tenure AT&T introduced its Digital Life

home security system. Describe how that program works? A. We offer a product in Oklahoma called Digital Life, which is a security system. What customers will really find attractive about it is the ability to layer on all types of home automation which includes things like tablet or smart-phone controlled door locks, video feeds so you can see who is at your front door and you can control things like your lighting, thermostat and your hot water heater. November 2015 | The Business Times

“AT&T has continuously invested in making its wireless and broadband networks the best it can be.” Hahn said.

Q. AT&T is also making an investment with connective

cars. What is the company doing in this area? A. Another really big thing is the connective car, and I think we are on the front end of that in terms of the industry. AT&T has inked a number of deals with car manufacturers such that new cars rolling off the lot are outfitted with an AT&T LTE chip. It turns the car into mobile hot spot.

Q. Distracted driving has become a state and national problem and Oklahoma passed a law banning texting and driving. What are your thoughts on that? A. This isn’t just a young driver’s problem. It’s a driver problem. The Oklahoma Legislature and Gov. (Mary) Fallin outlawed this starting Nov.1., and we here at AT&T support this type of initiative. Q. AT&T also unveiled several years ago an initiative which has evolved into the “It Can Wait” campaign asking drivers not to text or talk on their phone while driving. How has that gone? A. For us it is education and bringing awareness to this problem. We are happy that hundreds and hundreds of organizations have joined in the cause. Today we are at more than 7 million people taking the “It Can Wait” pledge. There is no text or no post that is worth jeopardizing your life or somebody else’s life. 8

November 2015 | The Business Times

Q. AT&T has created a free app called Drive Mode. How does that work? A. You activate the Drive Mode app and somebody sends you a text they will automatically get a reply text that says whatever you want it to say. It works as an out office reply on your email. Q. You have talked about how much technology has changed and improved. How do you personally keep with all the new changes? A. I don’t get every single upgrade but I do with the iPhone. I try to stay on top of all the new versions. As AT&T Oklahoma president you don’t want to walk around with an old phone.

WE SHARE THE DOGWOOD. NOW WE SHARE A NAME. ONB Bank is now Central Bank of Oklahoma. For more than 10 years, we have been a member of the Central Bancompany family of banks. Adopting the Central Bank name is a natural progression as our family continues to grow and thrive. Our new name strengthens our connection with more than 140 locations throughout the region, where you will now have access to your accounts. Though we share a name, our bank maintains local decision-making authority; a business model that has stood the test of time. Rest assured that our ownership and people will remain the same, and our commitment to quality service continues to be our highest priority.

Strong roots. New name. Endless possibilities.

Member FDIC

November 2015 | The Business Times

David Maschino By Van Mitchell | Special to The Business Times

aschino, Hudelson & Associates was founded in 2002 and has been providing health and welfare solutions to its clients for over 12 years. In an effort to better serve clients and address their changing needs, the company is now a part of NFP Corp. said David Maschino, one of the founding partners of NFP Maschino, Hudelson & Associates. It is now known as NFP Corporate Services (OK) located at 4811 Gaillardia Parkway, Suite 300 in Oklahoma City. Maschino, an Edmond resident, said they had been approached on several occasions about selling to a larger firm but declined until NFP. “Initially we declined offers because we didn’t want to work for a national firm or compromise our unique client-centric culture,” he said. “We were approached by NFP which is a collaborative and innovative company. They encourage us to be independent and keep the entrepreneurial spirit alive.” Maschino said the timing was right to make the change in 10

November 2015 | The Business Times

light of continued complexities and requirements related to Healthcare Reform. “It made good business sense for our agency and most importantly our clients because of the additional resources we can provide,” he said. “NFP’s corporate philosophy matched our agency’s culture very well. Our team brings expertise and a local knowledge base that our clients expect.” Established in 1999, a publicly traded organization between 2003 and 2013 and currently owned by private equity firm Madison Dearborn Partners, NFP has grown to become the fifth largest benefit broker in the United States. Headquartered in New York City, with a full-service resource center in Austin, Texas, the organization has grown organically and through acquisitions across benefits, insurance and wealth management. NFP has two corporate service offices located in Oklahoma City and Tulsa. Their team consists of 40 total professionals, most of which are dedicated to a proactive and consultative approach, rather than primarily sales representatives. That

service mindset combined with a diversified team of experts in designing and implementing employee benefits is what they believe sets them apart from other firms. “Our clients range in size from two to 5,200 employees representing over 500 companies in all industries across Oklahoma including 30 here in Edmond,” Maschino said. Maschino said they provide solutions, insight and support that help clients create optimal value. Advisors work with clients to design a benefits and communication strategy that helps recruit and retain the best employees possible. Maschino began his career in the insurance industry in 1986. With over 25 years in the business, he has experienced numerous changes affecting all aspects of the benefits world. His areas of expertise include self-funding, benefits cost-analysis, consumerism market negotiations and healthcare reform. He is married to his wife Tammy, a respected pediatrician in Edmond. They have two adult children with son John, a U.S. Marine, and daughter Katie, a dietician. Maschino said the biggest change in his career has been the implementation of the Affordable Care Act. He said initially more insurance companies were represented in Oklahoma but rising costs and carrier consolidation has resulted in most business being placed with Aetna, Blue Cross Blue Shield and United Healthcare.

“HCSC (Blue Cross Blue Shield) lost $1 billion last year due to healthcare reform in the federal exchange,” he said. “Carrier premiums are continuing to rise, partially due to high utilization, but the Affordable Care Act has completely changed the way insurance companies operate.” Maschino said there are some positives for individuals with the ACA such as increased preventive care and the removal of pre-existing conditions. However, it also created greater costs for almost all parties involved and administrative headaches for employers. He said part of their job has been dedicated to helping clients meet all of the ACA requirements and avoid potential penalties from the U.S. Department of Labor for non-compliance. “Our jobs have changed considerably,” he said. “We are consultants more focused on compliance and creativity to design best in class employee benefit programs. We have to continuously educate ourselves and our clients. Employers have more responsibility meeting legislative requirements, so we spend about 60 percent of our time advising on compliance. Our job is just as much about teaching employers know how to pass a Department of Labor audit as it is designing benefit programs.”

November 2015 | The Business Times

By Van Mitchell | Special to The Business Times

esidents living in west Edmond and northeast Oklahoma City previously had to travel longer distances for medical emergency services since there wasn’t a full-services emergency room facility in the immediate area. That all changed last May when the OU Medical Center the new 10,000-square-foot Provider Based Emergency ER Oklahoma opened for business at NW 150th Street and Western Avenue in The Veranda shopping center. And thanks to a computerized kiosk in the front lobby the amount of time a patient must wait to see a physician is also reduced. Bryan Barnett, clinical manager of ER Oklahoma, said the kiosk allows patients to enter their medical information which in turn speeds up the admitting process time. “It really helps them get in quicker,” Barnett said. “We see patients in about two minutes and 40 seconds from the time they check in and the doctor goes in and greets them.” Barnett said ER Oklahoma is part of the Hospital Corporation of America or HCA network. He said the facility ranks in the top 10 of HCA ER facilities for patient admittance time. HCA has 115 Provider Based ERs nationwide. “We are currently ranked sixth in HCA in the 115 institutions of ERs they have,” he said. “We have ranked high pretty consistently.” 12

November 2015 | The Business Times

Barnett said the new Emergency Department expands OU Medical Center Edmond’s services to neighborhoods in west Edmond, where there was limited options for convenient emergency care. The facility offers quick, “drive-up” access, 10 patient exam rooms, an ambulance bay and trauma room, as well as laboratory and diagnostic imaging services. ER Oklahoma is open 24 hours per day, seven days a week and is staffed by physicians and nurses who specialize in emergency care as well as laboratory and radiology technicians. “There was a need in this area,” he said. “It is a great opportunity to serve. We want to be part of their community and their healthcare. We are here to meet their needs.” Lisa Wilson, CEO of OU Medical Center Edmond concurred. “ER Oklahoma is designed to provide fast and convenient ER care to patients in the nearby neighborhoods so that they do not have to spend precious time driving to receive emergency care,” Wilson said. “Our facility offers the same level of expert medical care as our hospital-based emergency department, just in a satellite location.” Barnett said patients who need to be admitted as an inpatient to the hospital will be transferred directly to OU Medical Center Edmond, OU Medical Center’s downtown location, or for

RN Bryan Barnett is clinical manager at the new OU Medical Center Edmond emergency care center. Drew Harmon | Special to Business Times

Clinical Manager Bryan Barnett, RN, shows off features of the trauma room at the new OU Medical Center Edmond Emergency Room, at 15300 N. Western Avenue. Drew Harmon | Special to Business Times

OU Medical Center Edmond’s new emergency care center at 15700 N. Western Avenue features diagnostic care such as a CT scanner, pictured, and X-ray. Drew Harmon | Special to Business Times children, The Children’s Hospital. He said all transfers will be coordinated directly by ER Oklahoma to ease the stress on the patient and family members. Barnett said since its opening, the ER Oklahoma has averaged seeing about 300 patients a month. “Business is picking up,” he said. “We have shown a growth every month. We have a lot of return patients who like the care they received here.”

Paula Whitlow, manager of the Emergency Department for OU Medical Center Edmond and ER Oklahoma, said OU Medical Center Edmond was pleased to be able to expand its services to the community. “We look forward to expanding into the community we love,” she said. “Our hospital at Second and Bryant originated in downtown Edmond, and we are excited to serve Edmond as the city and hospital both continue to grow.” November 2015 | The Business Times

ike Freeman had made the trek to Edmond several times a year for business while working for a large landscaping company in Dallas. And those visits made an impact on him and provided the springboard he needed to start his own company here. Freeman, who has been a landscaping professional for 18 years, moved his family to Edmond and started Red Valley Landscape and Construction which has grown rapidly since its debut in 2012. “I was in charge of sales and marketing for a large landscape company in Dallas and we had an office in Edmond,” he said. “I had been coming here for about 10 years and every time I came up here I enjoyed it. I fell in love with Oklahoma. I saw the opportunity that Oklahoma had and the direction of the way the things that were going on here.” Recent projects of Red Valley’s include updating local, corporate facilities for oil companies, building student housing at the University of Oklahoma, building a mobility park for the Hanger Clinic of Oklahoma City and giving the Regional Food Bank of Oklahoma’s entrance a new look. Freeman said working with The Hanger Clinic and The Regional Food Bank of Oklahoma was an unforgettable experience. The Hanger Clinic helps veterans and other heroes with bracing and support care, successfully giving patients from around the world the ability to walk with confidence. Each month, over 40,000 hungry Oklahomans are fed at the Regional 14

November 2015 | The Business Times

By Van Mitchell | Special to The Business Times

Food Bank of Oklahoma through donations from individuals, foundations and corporations. “We were excited to be a part of it and to give back,” said Freeman of working on the Hanger Clinic. Freeman said the rapid success of his business has surprised him. “I was surprised at how quickly Red Valley had success,” he said. “I knew we would have success but I figured it would be a few years down the road. Things kind of exploded really quickly.” Freeman is also in the process of building a new headquarters on an 80-acre parcel of property in the Edmond area. The project is expected to be completed in 2016. “We are going to be building our headquarters,” Freeman said. “We are always doing everyone else’s projects and now it is time to

Mike Freeman, right, founder of Red Valley Landscape and Construction, looks over plans with Red Valley’s Mark Sanford. Drew Harmon | Special to Business Times

build our project. We are going to be building a top notch facility that will have our warehouses, our production facility and an office where clients can come see some of the materials first hand.” The Oklahoma City metro is the best urban community in America to start new businesses, according to CNN Money. Due to the low unemployment rates, affordable cost of living and generous new business loans, entrepreneurs from around the country are flocking to Oklahoma City to put business plans into action. “OKC is an excellent place to work and live because there is so much potential,” said Gary Schoene, senior membership manager of the Oklahoma City Chamber of Commerce. “Entrepreneurs can’t get here fast enough. Last year OKC’s population grew by 1.2 percent, but this year we’re expecting an even greater rate of growth.” Freeman started out with four employees and now has over 20 employees. “Red Valley Landscape is proud to work for clients who make a difference in the lives of Oklahomans,” Freeman said. “Thanks to the success of Red Valley Landscape, I can now give back to the state that has given my family and I so much.” Freeman said his company does the majority of its work around the metro area, but a growing number of clients are coming from

smaller communities across the state. He wants to continue growing the company while maintaining the great quality work on which he has built Red Valley’s reputation. “No day is the same,” he said. “There is always something different going on. I am hands-on with everything that we do. We want to keep building the brand and the awareness of what Red Valley can offer.”

November 2015 | The Business Times

Insurance Technology By Van Mitchell | Special to The Business Times

enjie Wechsler has seen a lot of technology changes through his career as a State Farm agent, and he says those changes have made work life both easier and less personal for many business professionals across the country. “Technology has changed so much,” said Wechsler, owner of the Benjie Wechsler Insurance Agency, located at 213 S. Broadway in Edmond. “Anything that we need for our business is at our fingertips.” Wechsler started his career working for Xerox Corporation before becoming a State Farm Agent in 1983. He started without a computer and relied on microfiche for handling insurance policies. “We would get all of our policies on microfilm once a week,” Wechsler said. “Any changes you did during the week we would send it in by mail and write out what the changes were on carbon paper. We were always two to three weeks behind. We were nowhere close to real time.” Wechsler later got his first Radio Shack computer to do his mass mailings. He then received a second computer from State Farm where he was able to keep all of his client files and update them daily. The fax machine became the next technology jump for Wechsler which in turn helped significantly reduce the amount of mail he sent out. “That was the start of the downfall for the post office when faxes became prevalent in every day offices,” he said. Wechsler said the fax machine also helped reduce making trips to the local abstract office for turning in property closing materials. “I would hand carry your closing paperwork to the abstract office,” he said. “When the 30 second fax came out it saved us so much time. All we had to do was send the closing paperwork to the abstract company. I got to quit hand carrying that thing over. That was wonderful.” Wechsler said part of his job is to take front and back photos of client homes and businesses. He utilized instant Polaroid cameras for most of that work. Today, Wechsler does all of his photos using the camera on his iPhone. Wechsler said laptop computers and tablets are primarily what he uses today for work. He uses it to print out paychecks for his employees. Another technology change has been the advent of Internet phone service. He recently eliminated his business landline phone. 16

November 2015 | The Business Times

Wechsler said technology has allowed more and more businesses to let employees do much of their work from home. “Now we have Internet phone service and people can use their laptops and work at home and have the office phone ring there,” he said. “Instead of building new buildings we have more people working from home.” Wechsler said in past years he would place an advertisement in the Yellow Pages but now utilizes the Internet to publicize his business. “I’m spending more money boosting my image on Google and the Internet,” he said. Wechsler said as technology progresses, he foresees a new generation of clients wanting to do less face-to-face service and more communication through technology like FaceTime. “Agents in the future are going to have to deal with more and more of their business being done online,” he said.

Home Sales Statistics August 2015

August, September 2015 Home Sales Statistics August 2015

Area Delimited by City Of Edmond - Area Delimited by City Of Edmond Residential Property Type Residential Property Type

Absorption: Last 12 months, an Average of 336 Sales/Month

AUGUST

Market Activity

AUGUST

Absorption: Last 12 months, an Average of 336 Sales/Month Active Inventory as of August 31, 2015 = 1,225 2014 2015 +/-%

Closed Listings Active Inventory as Pending Listings New Listings Closed Listings Median List Price Pending Listings Median Sale Price Median Percent of List Price to Selling New Price Listings Median Days on Market to Sale Median List Price End of Month Inventory Median Sale Price Months Supply of Inventory

Market Activity

2015 Prices +/-%went up 8.88 percent he Edmond Board of REALTORS (EBR) home sales increase of median 2014 price in August. 398 393 -1.26% statistics for August 2015 are now available online at in August to $249,000 versus the previous year at $228,700. 370 399 7.84% Closed market (17.82%) experienced some upward momentum with the http://www.edmondrealtors.com/stats. The statistics Our 523 538 2.87% Pending (18.10%) provided are published monthly by EBR based on MLSOK increase of Median price in255,000 September. Prices went up 6.22% in 10.92% Other OffMarket (8.53%)229,900 Active (55.56%) 228,700 249,000 8.88% Closed (17.82%) multiple listing service data. The statistics are based on September to $239,000 versus the previous year at $225,000. Median Percent of List Price to Selling Price 98.99% 99.62% 0.64% Pending (18.10%) residential properties in theMedian City of Edmond. The median on market has decreased in August Days on Market to Sale Report Produced on: Sepdays 14, 2015 20.50 20.00 -2.44% to 20 Other OffMarket (8.53%) End of Month 1,217 1,225median 0.66% Overall, median prices increased in Inventory both August and compared to last year’s 20.5. The days onActive market has (55.56%) Months Supply of Inventory 3.79 3.65 -3.59% September. Days on the market decreased in August and increased to 24 in September compared to last year’s 21. Data from the Oklahoma City Metropolitan Association of REALTORS® increased in September. For comments on the statistics, contact EBR President Report Produced on: Sep 14, 2015 The total housing inventory Analysis Wrap-Up at the end of August 2015 What's inPatricia this IssueAyling, 348-3032. increased .66 percent to(MSI) 1,225 existing homes available for Closed Listings 1 Months Supply of Inventory Increases Data from the Oklahoma City Metropolitan of REALTORS® Pending Listings sale. The total housing inventory at the end of September 2015 Association The Edmond Board of 2REALTORS was established in 1947 and The total housing inventory at the end of August 2015 rose Listings 0.66% to 1,225 existing homes available for sale. Over the last increased 3.48 1,279 existing homes New available for sale. currently represents over34 650 REALTOR members and 115 Affiliate 12 months this areapercent has had anto average of 336 closed sales Inventory perOur month. This represents an unsold inventory index of 3.65 market experienced some upward momentum with the members serving the Edmond area. Months Supply of Inventory 5 Analysis Wrap-Up What's in this Issue MSI for this period. 398 393 of August 31, 2015 370 399 523 538 229,900 255,000 228,700 249,000 98.99% 99.62% 20.50 20.00 1,217 1,225 3.79 3.65

1,225 =-1.26% 7.84% 2.87% 10.92% 8.88% 0.64% -2.44% 0.66% -3.59%

Monthly Inventory Analysis

Median Sale Prices Going Up

Median Days on Market to Sale

Months Supply of Inventory Increases Median List(MSI) Price at Closing

According to the preliminary trends, this market area has Median Sale Price at Closing housingof inventory at the end of August 2015 rose experienced some upward momentumThe withtotal the increase Median Percent of List Price to Selling Price Median Price this month. Prices went up 8.88% in August 2015 0.66% to 1,225 existing homes available for sale. Over the last Market Summary to $249,000 versus the previous year at $228,700.

Closed Listings 7 November 2015 | The Business Times 17 8 Pending Listings 9 New Listings 10

1 2 3

August 2015

Area Delimited by City Of Edmond Residential Property Type

AUGUST

Absorption: Last 12 months, an Average of 336 Sales/Month Active Inventory as of August 31, 2015 = 1,225 Closed Listings Pending Listings New Listings Median List Price Median Sale Price Median Percent of List Price to Selling Price Median Days on Market to Sale End of Month Inventory Months Supply of Inventory

Market Activity

2014

2015

+/-%

398 370 523 229,900 228,700 98.99% 20.50 1,217 3.79

393 399 538 255,000 249,000 99.62% 20.00 1,225 3.65

-1.26% 7.84% 2.87% 10.92% 8.88% 0.64% -2.44% 0.66% -3.59%

Monthly Inventory Analysis

Closed (17.82%) Pending (18.10%) Other OffMarket (8.53%) Active (55.56%)

Report Produced on: Sep 14, 2015

Data from the Oklahoma City Metropolitan Association of REALTORS® Analysis Wrap-Up Months Supply of Inventory (MSI) Increases The total housing inventory at the end of August 2015 rose 0.66% to 1,225 existing homes available for sale. Over the last 12 months this area has had an average of 336 closed sales per month. This represents an unsold inventory index of 3.65 MSI for this period.

Median Sale Prices Going Up According to the preliminary trends, this market area has experienced some upward momentum with the increase of Median Price this month. Prices went up 8.88% in August 2015 to $249,000 versus the previous year at $228,700.

Median Days on Market Shortens The median number of 20.00 days that homes spent on the market before selling decreased by 0.50 days or 2.44% in August 2015 compared to last yearʼs same month at 20.50 DOM.

Sales Success for August 2015 is Positive Overall, with Median Prices going up and Days on Market decreasing, the Listed versus Closed Ratio finished weak this month. There were 538 New Listings in August 2015, up 2.87% from last year at 523. Furthermore, there were 393 Closed Listings this month versus last year at 398, a -1.26% decrease. Closed versus Listed trends yielded a 73.0% ratio, down from last yearʼs August 2015 at 76.1%, a 4.01% downswing. This will certainly create pressure on an increasing Monthʼs Supply of Inventory (MSI) in the following months to come.

What's in this Issue Closed Listings Pending Listings New Listings Inventory Months Supply of Inventory Median Days on Market to Sale Median List Price at Closing Median Sale Price at Closing Median Percent of List Price to Selling Price Market Summary Real Estate is Local Consumers Should Consult with a REALTOR® Buying or selling real estate, for a majority of consumers, is one of the most important decisions they will make. Choosing a real estate professional continues to be a vital part of this process.

Identify a Professional to Manage the Procedure REALTORS® are well-informed about critical factors that affect your specific market area - such as changes in market conditions, consumer attitudes and interest rates.

Are You Ready to Buy or Sell Real Estate? Contact an experienced REALTOR®

MLSOK Office: Phone: 405-840-1493 Email: bgaither@okcmar.org

Reports produced and compiled by RE STATS Inc. Information is deemed reliable but not guaranteed. Does not reflect all market activity.

November 2015 | The Business Times

1 2 3 4 5 6 7 8 9 10

September 2015

Area Delimited by City Of Edmond Residential Property Type

Absorption: Last 12 months, an Average of 334 Sales/Month Active Inventory as of September 30, 2015 = 1,279 Closed Listings Pending Listings New Listings Median List Price Median Sale Price Median Percent of List Price to Selling Price Median Days on Market to Sale End of Month Inventory Months Supply of Inventory

SEPTEMBER

Market Activity

2014

2015

+/-%

389 298 455 229,900 225,000 98.89% 21.00 1,236 3.79

363 324 542 240,990 239,000 99.31% 24.00 1,279 3.83

-6.68% 8.72% 19.12% 4.82% 6.22% 0.42% 14.29% 3.48% 0.97%

Monthly Inventory Analysis

Closed (16.87%) Pending (15.06%) Other OffMarket (8.64%) Active (59.43%)

Report Produced on: Oct 07, 2015

Data from the Oklahoma City Metropolitan Association of REALTORS® Analysis Wrap-Up Months Supply of Inventory (MSI) Increases The total housing inventory at the end of September 2015 rose 3.48% to 1,279 existing homes available for sale. Over the last 12 months this area has had an average of 334 closed sales per month. This represents an unsold inventory index of 3.83 MSI for this period.

Median Sale Prices Going Up According to the preliminary trends, this market area has experienced some upward momentum with the increase of Median Price this month. Prices went up 6.22% in September 2015 to $239,000 versus the previous year at $225,000.

Median Days on Market Lengthens The median number of 24.00 days that homes spent on the market before selling increased by 3.00 days or 14.29% in September 2015 compared to last yearʼs same month at 21.00 DOM.

Sales Success for September 2015 is Positive Overall, with Median Prices going up and Days on Market increasing, the Listed versus Closed Ratio finished weak this month. There were 542 New Listings in September 2015, up 19.12% from last year at 455. Furthermore, there were 363 Closed Listings this month versus last year at 389, a -6.68% decrease. Closed versus Listed trends yielded a 67.0% ratio, down from last yearʼs September 2015 at 85.5%, a 21.66% downswing. This will certainly create pressure on an increasing Monthʼs Supply of Inventory (MSI) in the following months to come.

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Real Estate is Local Consumers Should Consult with a REALTOR® Buying or selling real estate, for a majority of consumers, is one of the most important decisions they will make. Choosing a real estate professional continues to be a vital part of this process.

Are You Ready to Buy or Sell Real Estate? Contact an experienced REALTOR®

MLSOK Office: Phone: 405-840-1493 Email: bgaither@okcmar.org

Reports produced and compiled by RE STATS Inc. Information is deemed reliable but not guaranteed. Does not reflect all market activity.

November 2015 | The Business Times

BUSINESS MATTERS

NICK MASSEY Astute Investor

Cash is King – Sometimes

t never fails to amaze me how Wall Street and some Financial Advisers continue to misinform the average citizen about the power of cash. It usually goes something like this: “You don’t want to hold cash because it earns nothing and it’s not a long term investment.” I agree with that comment in an inflationary environment, where cash and credit are abundant; or as you learned in Econ 101, too much cash chasing too few goods. However, in a deflationary environment, which is sweeping the world now and will continue for several years to come, the rules are reversed. In this environment, actual cash and credit are hard to come by; or again Econ 101, too little cash chasing too many goods. Instead of going into an economics dissertation, which would make you roll your eyes, let’s use a Jack and Jill example to help clarify. Jack and Jill are twins who live next door to each other. Their houses are the same size. The furnishings the same. The floor plans identical. Jack and Jill both want to remodel their kitchens and each wants to take a vacation. Jill wants to go to Hawaii and Jack to Las Vegas. The cost of each trip is $5,000. Both Jack and Jill received a $20,000

November 2015 | The Business Times

windfall from a deceased aunt. Jack being the aggressive type (Vegas vacation) decided to open a brokerage account that focused on inflation for the future. Commodities, small cap growth stocks and precious metals were recommended. Jill, on the other hand, understood the deflation that is sweeping the world, and the power of cash, and decided to keep her windfall under the mattress - figuratively speaking. The cost of a new kitchen was $20,000 but that was down from $22,000 a few months earlier. Apparently the builders were experiencing a price war. Not enough business for everyone. That happens in deflation.

“In deflation, it’s all about purchasing power, and cash in deflation is powerful.” Jack and Jill decided to wait before redoing their kitchens. Both thought that investing the $20,000 inheritance could hopefully make enough to also pay for much, if not all, of their vacations. So Jack simply couldn’t understand Jill’s reasoning for keeping hers in cash with no rate of

return, as suggested by his broker. After the past six months, Jack’s commodity, precious metals and small cap account was down 25 percent and worth $15,000. The good news for Jack, however, was that the builder’s price war got so vicious, several went bankrupt, and the kitchen redo had now fallen to $15,000. A nice new kitchen for Jack, but Vegas would have to wait. Jill, on the other hand, simply went to the mattress and extracted $15,000 of her $20,000 inheritance and put the builders to work. In addition, with the $5,000 left over, Jill was able to say to her brother, “Aloha, and don’t forget to let the cat out.” According to my figures, that’s a 25 percent return on Jill’s cash. In deflation, it’s all about purchasing power, and cash in deflation is powerful. “What time is the Luau?” Thanks for reading. NICK MASSEY is a financial advisor and president of Householder Group Financial Advisors in Edmond, OK. Nick can be reached at www.nickmassey.com. Investment advice offered through Householder Group Estate and Retirement Specialists, a registered investment advisor.

BUSINESS MATTERS

MIKE CRANDALL P rofessional Growth S olutions

The Management Multiplier

ften I get asked “what is the most important role in an organization?” Obviously there is no single best answer for that question. However there are some that are clearly more important than others. To help you figure this out for your organization, I am going to challenge you to think a about something and then apply it to your business. A very common thing I hear in my world as a consultant / coach / trainer is the senior leaders of an organization sharing that they are frustrated by their people and that they need to get better. The leaders almost always see this as a skill problem. My people are no good at , they could be better at , we need training on . If you lead things in your business you have most certainly said things like this as well. When we begin to dig in we seldom find that the issue is the way the leader sees it. Typically what they see are only symptoms of the problem, not the causes. The further we dig the more clarity we can bring to the actual causes that make the symptoms show up. The vast majority of the time we find that the cause is heavily rooted in the management team. Which can also be the ownership – since in many companies they officially or unofficially help or steer management.

November 2015 | The Business Times

Here is what this really looks like – we call it the Management Multiplier. For each manager you take the number of employees they manage and you multiply – one manager times 10 employees = 10. If that manager is awesome that can be a great thing. However if that manager is mediocre or poor, you still have the math of multiplication. A great manager multiplies himself / herself by the number of employees they manage. And so does a bad manager. Think about that for a second. It might be kind of scary depending on how well you know your managers. What most organizations miss is how important this is. And the immense positives or negatives it can lead to so quickly. Let me share an example. We recently

“A very common thing I hear in my world as a consultant/coach/trainer is the senior leaders of an organization sharing that they are frustrated by their people and that they need to get better.”

were contracted by a company to conduct a Sales Boot Camp. The CEO shared she believed their managers were already great, but the people needed help. The first thing we did was a behavioral assessment of the manager’s strengths, gaps and the barriers to closing the gaps. After seeing these assessments, the CEO quickly realized the Sales Boot Camp would be a terrible investment without some management development prior. Regardless the level of management this multiplier is in effect – whether a team leader, the CEO, or anyone in between. Good managers lead good teams; bad managers lead bad teams. How sure are you that your managers are the best they can be to lead and develop their teams and ultimately your organization? If you do not know, you should find out. If you don’t like the answer, find a business growth consultant who can help. MIKE CRANDALL lives in Edmond. He is a consultant, coach, trainer and speaker focused on sales, management and leadership development for proactive business growth. He can be reached via email at mike.crandall@sandler.com or by phone at 844-1700. For more information, go online to www.customgrowth.sandler.com

Apply Today... The City of Edmond is now accepting applications for full-time, part-time and seasonal positions. Visit us on the web today at

edmondok.com/careers

359-4648 City of Edmond Jobline

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November 2015 | The Business Times

BUSINESS MATTERS

TIM PRIEBE Webifiable

Frustrated with your online marketing? F rustrated with your online marketing? Feel like it’s not effective? Think you’re spinning your wheels and not gaining any traction? You’re not alone! That feeling often comes marketing in the wrong order. I’ve found doing the following steps in order often reduces or eliminates that frustration.

1. Build Your Plan Plan before you do anything else! Decide which platforms you’ll use. Have a strategy for your content. Map out your publishing and creation calendar. Be sure to set a business goal, track online milestones toward that goal and block out time on your calendar to actually work on your marketing. 2. Build Your Platform There are a lot of websites and tools out there for your online marketing. Many can be set up in just a few minutes. But to really make use of them, actually invest some resources, whether that’s time, money or manpower. If you’re doing it yourself, research best practices, then actually take the time to apply them. Sure, you could set up a Twitter account in just a few minutes. But will you really be set up for success that way?

November 2015 | The Business Times

3. Build Consistency For consistency, I like to use the analogy of improving your health. You need to exercise and eat right for a while before you start seeing a difference. You eventually form good habits, and results come over time. The same is true for your online marketing. You need to create and publish online content on a regular basis over a period of time before it begins to impact your bottom line.

4. Build Your Audience Why should you wait to build your audience until you’ve been consistent for a while? Simply put, some people will look at your platforms and not care whether you’ve been consistent or not. Others, however, will see you haven’t been updating consistently, and won’t connect with you as a result.

“Plan before you do anything else! Decide which platforms you’ll use. Have a strategy for your content.”

Of course, you’ll get a small audience while you’re still working on consistency. I call those pity likes: friends, family and co-workers. Don’t focus on your ideal target market until you’ve been consistent for a while. 5. Build Engagement Finally, you can work on increasing engagement. Engagement is any type of interaction with the people that make up your audience. It could be an ongoing conversation on Twitter. It could be an email exchange. It could be as simple as someone liking your status on Facebook. Of course, this is all ongoing. You’ll revisit the steps over time as things change in your plan, your business, or even the platforms you’re using. But the key is to not do any given step until you’ve invested resources in the previous steps. TIM PRIEBE is a public speaker, the author of the books “102 Tweets” and “Blog a Week” and the owner of T&S Online Marketing in Edmond. He can be reached by email at tim@ tandsgo.com, by phone at 285-0348, or online at www.tandsgo.com.

Experience a Divine Culture

“Extraordinary! It was exquisitely beautiful.” — Cate Blanchett, Academy Award–winning actress

SHEN YUN’S one-of-a-kind performance revives stories and legends from thousands of years of Chinese culture. With the richly expressive art of classical Chinese dance, groundbreaking musical compositions, and cutting-edge, interactive stage effects, Shen Yun is leaving millions around the world in awe.

DECEMBER 23-24, 2015

CIVIC CENTER MUSIC HALL TICKETS & SHOW INFO:

405.297.2264, ShenYun.com/OKC

BUSINESS MATTERS

CYNDY HOENIG S ocial Strategies

Creative Thinking for Your Business

reativity is an important element in any business because it helps you to overcome challenges, be innovative and discover new opportunities. A great way to introduce more creativity into your business is to conduct a brainstorming session. This will bring your team together to generate fresh ideas or help solve a problem. I am a fan of brainstorming and have sessions with my team on an as needed basis, which is often. Creativity often eludes you when you need it most and many people have difficulty thinking creatively under pressure. This means you need to be prepared with a clear goal in mind before the brainstorming session to have a better chance of being successful. Here are some tips on how to conduct effective brainstorming sessions and reduce the pressure to be creative on the spot. Before the brainstorm: Start with a goal: This could be a problem you need solved, a question you need answered or a fresh idea on an old subject. Try and have a broad goal to generate a variety of ideas so you can discover the best answer possible. If your goal is too narrow your ability to be creative will also be narrow. Pre-brainstorm: A few days before your brainstorming session provide attendees

November 2015 | The Business Times

with a thorough brief, including the goal of the session to help them prepare. Attendees can then be creative in their own time and generate ideas to bring to the session. This will lead to a better quality of ideas and also allow others to build on the ideas to create the best possible solution. Break your routine: Creativity can be sparked from a disruption to your everyday routine. Just before the session, get the attendees to do something different or creative to get their inspiration flowing. If you have the same routine before every brainstorm session you’ll find it more difficult to develop new ideas. For example, go outside for five minutes and experience something new. During the brainstorm: Don’t criticize: In the brainstorming session there is no such thing as a stupid idea. No one is allowed to criticize another person’s ideas because you want to encourage people to contribute. Sometimes it can be the silliest idea that leads to a brilliant idea. Write it down: Write down all the ideas even if you think they are bad or irrelevant. Use a whiteboard or butcher’s paper and create a mind map. By writing down your ideas you can easily refer back to them after the session.

Build on each other’s ideas: When someone has a good idea, encourage everyone to build on it and expand it. What began as an idea may become the answer to your goal when everyone contributes. After the brainstorm: Keep a record of your best ideas from the session and document whether you achieved your goal. Conduct a follow-up session: If you haven’t achieved your goal in the first session it’s a good idea to conduct a followup brainstorm a few days later. If you did achieve your goal you can revisit it with fresh eyes and consider if your solution really fits your goals. Bring creativity and fresh ideas into your business with better brainstorming sessions. This will help your business to solve problems, view an issue from a different perspective, generate new ideas and inspire your employees to think creatively. CYNDY HOENIG is a PR strategist who owns Pure PR in Oklahoma City. She is the author of “600 PR, Marketing and Social Media Tips,” which is available as a free download at http://pureprokc.com/600-diy-prtips. She also is the author of “PR Rock Star.” Email Cyndy at cyndyhoenig@ymail.com or call her at 245-4668 for more information.

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BUSINESS MATTERS

JIM DENTON L edger Lines

Entities Choices Make a Difference in Taxes and Liabilities W

hen I began my career in 1984, sole proprietorships were plentiful. Corporations were expensive to set up at that time and there were very few partnerships. Today, there are more options when starting a business and our clients are often curious about their options and the tax ramifications of their choices. What follows is a summary of the entity forms available. What works best for you can be determined after you have consulted your tax advisor and attorney. Regular “C” Corporation – This form of business is becoming rare among small businesses due to the potential double taxation on undistributed profits. For smaller businesses, there are better alternatives. Subchapter “S” Corporation – This form is a product of the Internal Revenue Code. It is essentially a regular “C” Corporation that has made an election to treat its income as directly taxable to its shareholders. With that election the actual cash distributions to shareholders are not treated as taxable transactions, therefore

November 2015 | The Business Times

the double taxation of the corporation is eliminated. An S-Corp is limited in the number (100) and types (only individuals, trusts and not-for-profits) of shareholders that it can have. Complications also arise when there are undistributed C-Corp earnings created prior to the election. Such earnings are eventually required to be taxed as dividends. S-Corps also must distribute income based on ownership percentages. General Partnership – Two or more owners can create a partnership. Any person or entity can be an owner. Income or loss is generally allocated to partners based on their ownership of the partnership and is subject to self-employment tax. Partners can agree to specifically allocate income and losses. The primary drawback is the lack of protection against creditors. Limited Partnership – This form is like a partnership but “limited” partners have limited protection from liabilities and general partners have maximum exposure. Limited liability companies (LLCs) are now a much better option because the general

partners are protected. Limited Liability Partnership – Some professional firms operating in multiple states are LLPs because the law in certain states do not allow them to operate as LLCs. Limited Liability Company – This is the option of choice for most small businesses because it offers the tax flexibility of a partnership with the limited liability aspect of a corporation. An LLC can have more than one owner. If an LLC has more than one owner, it is treated as a partnership for tax purposes. If the LLC has only one owner, it is disregarded for tax purposes and the activity is included on the owner’s tax return. When starting a business, always consider the proper form. As a rule, it’s best to consult your attorney and tax advisor before you create the entity. JIM DENTON is a CPA and a managing partner with Arledge & Associates P.C. in Edmond. He may be reached via email at jim@jmacpas.com.

» C OME JU DGE

for Yourself.

GOLFERS FROM AROUND THE WORLD COME TO CHALLENGE THE JUDGE and the two other golf courses in Prattville at RTJ Capitol Hill. Bring your clubs and come take on Judge hole number 1, voted the favorite hole on the Trail. Complete your day in luxury at the Marriott and enjoy dining, firepits and guest rooms overlooking the Senator golf course. With the Marriott’s 20,000 square feet of meeting space, 96 guest rooms and luxurious Presidential Cottage combined with three world-class golf courses, business and pleasure can definitely interact in Prattville.

THE ROBERT TRENT JONES GOLF TRAIL AT CAPITOL HILL is home of the Yokohama Tire LPGA Classic on the Senator Course September 18 to 24, 2014. The Marriott Prattville is part of the Resort Collection on Alabama’s Robert Trent Jones Golf Trail. Visit www.rtjgolf.com or call 800.949.4444 to learn more.

GROWING EDMOND

PHOTOS PROVIDED | EDMOND AREA CHAMBER OF COMMERCE

Ribbon Cuttings FAA CREDIT UNION HOLDS GROUNDBREAKING CEREMONY TO CELEBRATE ITS NEW LOCATION

PINK PETAL BOUTIQUE CELEBRATES GRAND OPENING Pink Petal Boutique recently held a ribbon cutting to celebrate its grand opening at 311 E. Ayers St. in Edmond. Pink Petal Boutique is located at the corner of Ayers and University and offers affordable, trendy fashion. All items are $40 or less, and students receive 10 percent off their entire purchase every Thursday. For more information, call 606-1518.

FAA Credit Union recently held a groundbreaking ceremony to celebrate its new location at 2350 W. Danforth in Edmond. This branch will feature the latest and greatest in technology, more drive through lanes and an innovative teller pod system. These updates will provide better, more efficient service for members. When FAA Credit Union was founded in 1946, the goal was to help those working for the FAA with their financial needs. Fifty years later, the community was invited to join and in December of 2005, FAA Credit Union opened a branch in Edmond. This branch marks the seventh location and is scheduled to open in the spring of 2016. This is just one more way FAA CU is serving the community. With headquarters in Oklahoma City and seven branches in the greater Oklahoma City area, FAA CU has been serving members for more than 60 years. Today, the Credit Union has 50,000 members in Canadian, Cleveland, Grady, Lincoln, Logan, McClain, Oklahoma and Pottawatomie counties. Membership is open to anyone who resides, works, worships or attends school in our eightcounty service area. FAA CU has assets in excess of $580 million. For more information, call 682-1990 or visit www.faaecu.org.

METRO FIRST REALTY JOINS EDMOND CHAMBER Metro First Realty Ron Karther recently held a ribbon cutting to celebrate joining the Edmond Chamber. Before beginning his career in real estate, Karther worked 34 years as a production manager for a large animal feed manufacturing company. Now, Karther is a licensed residential real estate agent committed to assisting homeowners in selling their homes as well as buyers in locating the home of their dreams. Karther offers a free comparative market analysis which shows the potential value of your home to anyone who is interested. For more information, call Ron at 408-4832. 30

November 2015 | The Business Times

FOREST TREE SERVICE CELEBRATES GRAND OPENING Forest Tree Service recently held a ribbon cutting to celebrate its grand opening in Edmond. Forest Tree Service is a professional tree trimming service with over 20 years of experience. They offer tree trimming, pruning and shaping, as well as the clearing and removal of debris. They also provide wood chipping and stump removal services.Â No job is too big or too small for Forest Tree Service. For more information, call 430-6367.

GROWING EDMOND

PHOTOS PROVIDED | EDMOND AREA CHAMBER OF COMMERCE

SKY ZONE EDMOND CELEBRATES GRAND OPENING Sky Zone Edmond recently held a ribbon cutting to celebrate its grand opening at 2525 S. Broadway. Sky Zone Edmond features more than 13,000 square feet of trampolines (even on the walls!), 3-D and Virtual Dodgeball, Sky Slam basketball, a Foam Zone pit, a Sky Café and party rooms. Sky Zone is for kids and adults of all ages and physical ability. From open jump and dodgeball leagues to birthday parties and corporate events, there is something for everyone. General Manager Ed Kleese looks forward to partnering with other businesses in the community to create even greater local appeal. “Sky Zone offers awesome, healthy fun. We plan to take that motto and develop it specifically for our market here in Edmond and Oklahoma City. We can team with local eateries, fitness experts and other local businesses to enhance our customers’ experience at Sky Zone Edmond,” Kleese said. Business partners, Andy Gray, Larry Haskett, Bryan Hendershot and Ed Kleese, own Sky Zone Edmond, which has brought 80 jobs to the area. “The work environment surrounding Sky Zone team members is exciting and full of fun to ensure our guests have an unmatched, out-of-this-world experience,” Kleese said. “We can’t wait to bring the Active Fun to Edmond residents.” For more information, call 290-8668 or visit www.SkyZone.com/Edmond.

ST. LUKE’S UNITED METHODIST CHURCH HOLDS GROUNDBREAKING CEREMONY FOR NEW LOCATION SHAW FINANCIAL SERVICES CELEBRATES NEW OFFICE T&E Flow Services recently held a ribbon cutting to celebrate its grand opening at 11860 South Sooner Road in Edmond. T&E Flow Services specializes in electrical and automation products and services. They proudly work with a variety of industries, including oilfield, industrial, manufacturing, waste water management and anywhere commercial power is needed. T&E is committed to providing the most reliable equipment, latest technologies and unrivaled customer service for their customers and community. For more information, call 513-2964 or visitwww.teflowservices.com.

St. Luke’s United Methodist Church recently held a groundbreaking ceremony to celebrate its new location at 900 N. Sooner Road in Edmond. St. Luke’s was started the first Sunday after the Oklahoma Land Run in 1889 and celebrated its 126th anniversary this year. The Edmond campus is St. Luke’s newest location. They have been meeting at Sequoyah Middle School since March 30, 2014. St. Luke’s is now the fastest growing United Methodist Church in Oklahoma. They offer worship on Sunday mornings at 11 a.m. at Sequoyah Middle School, as well as programs for the entire family throughout the week. For more information, call 285-2002 or visit www.StLukesEdmond.org. November 2015 | The Business Times

BUSINESS BRIEFS Pickett joins Mercy Clinic in Edmond

Since she was a young child, Stephanie Pickett always dreamed of becoming a doctor. Pickett’s long-lived dream came true. She joins Mercy Clinic’s Edmond I-35 location as a new physician specializing in female pelvic medicine and reconstructive surgery. “I want patients to feel welcome and comfortable discussing any of their medical concerns,” Pickett said. “Many women Stephanie Pickett experience incontinence and pelvic organ prolapse. Patients may not be aware of corrective procedures for these conditions, which can help them experience a fuller, more active life. I enjoy getting to know people over the years and see them gain an improved quality of life.” Pickett received her medical degree from the University of Texas Health Science Center at San Antonio in San Antonio. She completed her residency in obstetrics and gynecology from the University Hospitals Case Medical Center at Case Western Reserve University School of Medicine in Cleveland, Ohio. This year she finished her fellowship in female pelvic medicine and reconstructive surgery and her master’s degree in clinical and translational research at the University of Oklahoma Health Sciences Center in Oklahoma City. A Texas native, Pickett and her husband, Patrick an anesthesiologist working mainly at Mercy, have two children, ages 3 and 6 months. In her spare time, she enjoys traveling, trying new restaurants, discovering new music and taking her children to museums and the zoo. She is also passionate about global health and improving health care for women. To make an appointment with Pickett at Mercy Clinic OB/GYN at Edmond I-35, located at 2017 W. I-35 Frontage Road, Suite 260, call 216-4004.

Oklahoma Association of Realtors announces annual award winners Oklahoma Association of Realtors (OAR) congratulates the 2015 winners of the Community Rock Star Awards, the Life Member Award and the Legislator of the Year Award. All winners will receive their honors at an awards banquet held during REignite, the OAR annual conference and trade show Oct. 14 at the Embassy Suites Norman Hotel and Conference Center, located at 2501 Conference Dr. in Norman. Realtors from across Oklahoma will come together for the conference to learn about new products and services that will enhance their careers as well as attend educational classes with topics ranging from the latest technology and marketing skills to new rules about mortgage disclosures. “Our members and partners are devoted to their communities and work tirelessly to improve their cities, through excellence in their industry and volunteerism,” said Kacy Bell, 2015 OAR president. “Each award recipient this year deserves recognition for exceeding the expectation and truly making a difference.”

November 2015 | The Business Times

INTEGRIS Heart Hospital at Southwest Medical Center expands services with new physicians

INTEGRIS Heart Hospital at INTEGRIS Southwest Medical Center is proud to announce a significant expansion in services with the recent arrival of three new physicians and a surgeon. The new team joins cardiologist Ryan Norris, D.O., and cardiothoracic surgeon Elias Solomon, M.D. Arturo Dominguez, M.D., Interventional Cardiology Dominguez completed his medical degree at UT Southwestern Medical School and served as a resident in internal medicine at Duke from 2007 to 2010. In the following years, Dominguez pursued fellowships and advanced fellowships in cardiology, interventional cardiology and peripheral and structural interventional cardiology at the University of California in San Diego. He is fluent in Spanish. George Madden, M.D., Invasive Cardiology Madden earned his medical degree at the University of Oklahoma College of Medicine and went on to complete both his residency in internal medicine and his fellowship in cardiology at the OU Health Sciences Center, where he was selected as chief resident in the department of internal medicine. Madden enjoys working in preventive cardiology, coronary artery disease diagnosis and management, valvular heart disease and non-invasive cardiac imaging with cardiac CT, nuclear cardiology, and echocardiography. He is board-certified in internal medicine. Marcus Smith, M.D., Interventional Cardiology Smith completed his internal medicine residency at the OU Health Sciences Center, where he served as chief medical resident from 2010 to 2011. Smith completed his interventional cardiology fellowship at OU in 2014 and has been board certified in internal medicine since 2010. He is the co-creator of two apps: iImplant, a mobile supplement to the appropriate use criteria for implantable cardioverter-defibrillators and cardiac resynchronization therapy and iCath, a mobile supplement to the appropriate use criteria for diagnostic catheterization and coronary revascularization. His special interests include interventional cardiology, peripheral arterial disease and cardiac imaging. Donald Stowell, M.D., Cardiovascular and Thoracic Surgery Stowell comes to us from his university practice where he had 16 years of experience in thoracic, cardiac, pulmonary, trauma and gastrointestinal surgery. He is board certified in cardiovascular, thoracic and general surgery. He completed his general surgery residency at OU, then served four years as the attending surgeon for trauma and general/peripheral vascular surgery at the OU Health Sciences Center. Stowell then pursued a thoracic surgery residency before becoming associate professor of thoracic and cardiovascular surgery. He is board-certified by the ABS, ABTS and is an ACS fellow. His operating room and surgical expertise is extensive, with specialty skill sets in cardiac, peripheral vascular, esophageal, pulmonary trauma and gastrointestinal surgeries. Bryan Cogar, M.D., medical director of INTEGRIS Heart Hospital at INTEGRIS Southwest, is excited about the newly revamped cardiology program. “This type of growth within our program with such high caliber medical professionals will be a great asset to the south Oklahoma City community and beyond.” INTEGRIS Heart Hospital at INTEGRIS Southwest offers heart care services from diagnosis and treatment of heart and vascular disease to open heart surgery, with access to the most comprehensive heart care program in the state at INTEGRIS Baptist Medical Center. The program consists of three heart catheterization labs allowing for stent placement and diagnostic studies. To learn more, visit www.integrisok.com/heartsw.

Bank SNB completes acquisition of First Commercial Bank Bank SNB, an Oklahoma state banking corporation and wholly-owned subsidiary of Southwest Bancorp, Inc., announced today that it From left to right: Joe Shockley, CFO, Russ has completed its previously Teubner, Chairman of the Board, Mark Funke, announced acquisition by merger CEO, and Rusty LaForge, General Counsel of the third-largest Edmond, Oklahoma-based bank, First Commercial Bank. As result of the merger, Bank SNB now has five additional Oklahoma City metro banking centers as part of its network and four banking centers in the Colorado market — three in Denver and one in Colorado Springs. All of the banking centers will operate immediately under the name Bank SNB. After announcing the agreement in May 2015, the merger was consummated after obtaining regulatory and shareholder approvals within Bank SNB’s expected timeframe. The acquisition of First Commercial Bank increases Bank SNB’s total assets by $300 million to $2.3 billion. The acquisition enhances Bank SNB’s presence in the Oklahoma City and Edmond markets, resulting in a top-10 deposit market share ranking for Bank SNB in the Oklahoma City MSA. Bank SNB now has nine banking centers throughout the Oklahoma City MSA and a total of 33 throughout the bank’s four-state footprint. Furthermore, the addition of four Colorado banking centers provides a strategic entry point into Colorado with the opportunity to grow and expand the market. James Canton, previously the President and CEO of First Commercial, was named Edmond Market President for Bank SNB. “We are very pleased to have joined our organization with Bank SNB,” Canton said. “We are excited about the expanded products and services that this partnership brings to our customers and the communities we serve.” “Much thought and effort has gone into forming this partnership, and we believe it is an excellent opportunity for our bank and all of our combined customers,” said Mark W. Funke, president and CEO of Bank SNB and Southwest. “We welcome Jim Canton and the rest of his team as we now collectively look forward to providing enhanced services in our markets including advanced treasury management services and products and services tailored to the healthcare industry. Together we welcome First Commercial’s customers, and we look forward to providing the expert service that our customers deserve and the resources they need. This expansion enables us to give more customers the resources to help them be successful and offers more convenience to our customers in Oklahoma and Colorado.” With respect to Bank SNB’s expansion into Colorado, Funke added, “Bank SNB has been serving a number of Colorado customers from its Oklahoma base. We are particularly excited about the enhanced services that Bank SNB can provide to Colorado-based customers now that Bank SNB has established this physical presence in the Colorado market.” Immediately following the completion of the merger, Bank SNB and Southwest also welcomed to its Board of Directors Steve Davis, an Oklahoma City attorney and businessman who previously served as Chairman of the Board of First Commercial. “First Commercial’s Board of Directors unanimously supported this business combination with Bank SNB. We believe it brings substantial benefits to our shareholders and to our customers,” Davis said. “Bank SNB understands our markets well and has a track record of giving back to the communities it serves. We’re looking forward to the benefits our customers will realize from the

BUSINESS BRIEFS

combination of two banks’ cultures that have always emphasized quality service and personal attention.” Southwest Bancorp, Inc. is the holding company for Bank SNB, an Oklahoma state banking corporation. Through Bank SNB, Southwest offers commercial and consumer lending, deposit and investment services, specialized cash management, and other financial services from offices in Oklahoma, Texas, Kansas and now Colorado, and on the Internet, through Bank SNB DirectBanker®. Southwest was organized in 1981 as the holding company for Bank SNB, which was chartered in 1894. For more information, visit www.oksb.com or www.banksnb.com.

Arvest Bank promotes Gable to EVP, commercial division manager Arvest Bank is pleased to announce the promotion of Don Gable to executive vice president, commercial division manager for north Oklahoma City and Edmond markets. Prior to his promotion, he served as Stillwater community bank president. Gable brings over 30 years of banking experience to this position. His main responsibility will be continuing to build and Don Gable manage a high performance lending team. Through the development of commercial business relationships, Gable will maximize and increase commercial lending. Gable graduated from Oklahoma State University where he received his bachelor’s in business administration. Gable is heavily involved in the community. He currently serves on the Edmond Chamber Advisory Board and has previously served on Stillwater Chamber Board of Directors, Stillwater Chamber Government Affairs Chairman, Big Brothers Big Sisters Board of Directors, and Saville Center Board of Directors. Gable currently resides in Edmond. Arvest Bank operates more than 270 bank branches in Arkansas, Oklahoma, Missouri and Kansas through a group of 16 locally managed banks, each with its own board and management team. These banks serve customers in more than 120 communities, with 12-hour weekday banking at most locations. Arvest also provides a wide range of banking services including loans, deposits, treasury management, credit cards, mortgage loans and mortgage servicing. Arvest is an equal housing lender and member FDIC.

Arvest Bank hires Wilson as commercial banker Arvest Bank has announced the hire of Amy Wilson as commercial banker. She will office at one of Arvest’s Oklahoma City locations, located at 3900 N. Lincoln Blvd. Wilson will be responsible for generating new commercial banking relationships and managing existing clients. She brings nearly 20 years of experience to this position. Wilson received her MBA from Amy Wilson Oklahoma Christian University and her bachelor’s degree from East Central University. A native Oklahoman, she resides in Edmond. November 2015 | The Business Times

BUSINESS BRIEFS

Oklahoma Board of Realtors Community Rock Star award winners This award honors three Oklahoma Realtors who go above and beyond to fulfill the needs of their community. It is designed to seek out members who give unselfishly to improve the world around them through community service. Each winner receives a $1,000 grant in their name to the charity of their choice, recognition in the Realtor Connection newsletter and on OAR’s website, and a complimentary ticket to OAR’s Realtor Celebration Banquet where they will receive their award. This year’s winners are: • Bow Bailey is a volunteer at the Craig County Salvation Army in Vinita where he helped provide school lunches for many students in need and planned several community events, including chili and BBQ cook-offs. He is a member of the Northeast Oklahoma Board of REALTORS and works for Solid Rock, REALTORS. • As a member of the Greater Tulsa Association of REALTORS, Shelley Carson has dedicated 10 years to supporting GTAR’s Backpacks for Kids program in Tulsa. Under her leadership, the program has raised more than $140,000 resulting in over 3,750 backpacks for children in need. She is also a senior account representative with Old Republic Home Protection. • Brad Reeser is a member of the Edmond Board of REALTORS and an agent for Keller Williams Realty. For 12 years, he has served KW Cares, a public charity created to support Keller Williams associates and their families with hardship as a result of a sudden emergency, by planning fundraisers and raising large sums of money for Keller Williams families, the American Cancer Society and the Alzheimer’s Association.

Legislator of the Year award winner State Rep. David Brumbaugh, of Broken Arrow, will receive Legislator of the Year Award. Brumbaugh was a steadfast leader in supporting property rights during his tenure in the Oklahoma House of Representatives, and his significant involvement with OAR during the 2015 session was essential in supporting real estate issues. The Oklahoma Association of Realtor is the voice and first source for information, expertise and advocacy related to the practice of real estate in Oklahoma. Established in 1921, it is one of Oklahoma’s largest trade associations with more than 9,000 members involved in all aspects of the real estate industry. For more information, visit www.okrealtors.com.

Life Member award winner To be chosen as a Life Member Award winner, the Realtor must have been a member of the organization for at least 30 years, been nominated by their local board and demonstrated unusual meritorious service at OAR. This year’s winner is Brad Reeser, an OAR member for 33 years. Reeser is a former Edmond Board of Realtors president and was honored as the 1998 Edmond Board of Realtors “Realtor of the Year” and the 2007 Lifetime Achievement Award recipient with the Edmond Board of Realtors. He also previously served as a board member for the Oklahoma Association of Realtors and on the Oklahoma RPAC Trustees in 2014. Reeser is also a devoted member of the community volunteering with the Girl Scouts of America Western Oklahoma District, Project Woman Coalition and KW Cares.

November 2015 | The Business Times

The First State Bank welcomes Tony Taylor to mortgage team The First State Bank recently hired Tony Taylor to their mortgage team. Taylor will service as mortgage loan originator, originating loans for the bank’s customers in the Tulsa area. He will work out of The First State Bank’s loan production office in Tulsa, located at 7633 E. 63rd Place. Taylor has over 10 years of experience in the mortgage industry and has previously served in the role of branch manager at other mortgage and depository banks. He attended Oklahoma State University and is a member of the Tulsa Home Builders Association.

INTEGRIS Southwest Medical Center celebrates 50th anniversary INTEGRIS Southwest Medical Center is a beacon of hope in south Oklahoma City. It’s an advanced, high quality hospital meeting the medical needs of a growing community. But what you may not know, is that it all began as the silver lining of a family tragedy. In 1923, Mr. and Mrs. Nick Reding lost their 16-month-old daughter Rosemary to a sudden illness. A recent rainfall made the Canadian River impassable by horse and buggy. The nearest doctor couldn’t get to the home in time to save the small child. The family vowed then and there, that someday there would be a hospital built in south Oklahoma City so that another family would never have to experience their pain. Keeping true to their promise, the Reding family deeded ten acres of land to the then Capitol Hill Chamber of Commerce in 1962. There was one stipulation: the land had to be used for the construction of a hospital. “My dad talked about Rosemary a lot. This was something to us, it was part of us,” says Lillian Sparagowski, Reding’s daughter. “It makes me proud to see it, all he accomplished in his lifetime. A lot of time I hear it spoken of as Papa’s hospital, that’s Papa’s hospital.” Development of South Community Hospital began in 1963. “United We Stand” was the slogan selected for the community fundraising campaign. The goal was $500,000. Volunteers hit the streets collecting money. The groundbreaking for the new hospital took place on April 2, 1964. The grand opening was on Nov. 1, 1965. Dan Tipton was the chief executive officer from 1963 to 1995. In 1992, South Community Hospital changed its name to Southwest Medical Center. The five-story Medical Plaza building opened in 1993. And in ‘94, a free-standing Jim Thorpe Rehabilitation facility was finally realized, filling a void in the continuity of care. Jim Thorpe has since grown to include more than 150 rehab beds at the south and north campuses combined. It attracts patients from around the state and across the nation. It was in 1995 that Southwest Medical Center officially joined the INTEGRIS Health system. With system support, the hospital continued to flourish, bringing much-needed amenities and expertise to the state. Its emergency room became the biggest and busiest, training many of the ER physicians in Oklahoma today. The dream that began so long ago, has far surpassed all expectations. It now represents a legacy of success to be proud of, for generations to come. “This past fiscal year alone we saw 82,000 people in ER, we performed more than 6,000 surgeries, and we delivered 1300 babies at INTEGRIS Southwest Medical Center,” says current hospital president James Moore. “When you think about what INTEGRIS Southwest means to this community, it literally serves as an icon in south Oklahoma City, it literally serves as an economic engine. To INTEGRIS Southwest Medical Center, Happy Birthday, and I wish you many more years of serving south Oklahoma City.”

BUSINESS BOOK REVIEW

BY TERRI SCHLICHENMEYER | THE BOOKWORM SEZ

“Why We Work: A TED Original” by Barry Schwartz

c.2015, TED Books $16.99 / $21.99 Canada 100 pages

t’s a sad fact of life: your boss expects you to work. Darn it, he won’t give you a check for nothing. She expects you to show up, get things done and hit your goals. You have a clock to punch and clients to please. It’s your job. But what if you didn’t have to work? Would you, anyhow? Read the new book “Why We Work” by Barry Schwartz, and your answer might change. Just two years ago, a world-wide Gallup poll indicated a sobering statistic: 25 million workers in almost 190 countries were asked if they felt engaged at their jobs. Nearly 90 percent of them indicated that they “spend half their waking lives doing things they would rather not be doing at places they would rather not be.” So why do the other 10 percent love their jobs? Says Schwartz, the difference comes in their perceptions… At the beginning of the Industrial Revolution, a man named Adam Smith convinced businessmen that workers really worked for pay, “nothing more and nothing less.” It didn’t, therefore, matter how the job was structured or what the task was; the more repetitive and simple, the better. As long as work was done and workers got paychecks, he claimed, everybody was happy. Not so, says Schwartz. Modern research shows that people perceive their jobs in one of three ways: as a job (work with “little discretion” and minimal experience); as a career (with a clear path and set advancement); or as a calling (high engagement). The latter perception is what employees value and employers should strive to achieve. That can be done by allowing employees more autonomy at work and the ability to alter tasks commonsensically, which

Schwartz says is called “job crafting.” That, plus a bit of challenge, variety and loosened supervision leads to employees who believe their jobs make a difference. For them, material incentives are there, but seem to be secondary to the joy brought by involvement in a task. And how does this benefit an employer? Schwartz says that retention, employee and customer loyalty, and higher profits result from having engaged workers. Best of all, it “needn’t take a lot” to achieve that at any workplace. Do you control your business? That’s one question to ask yourself before reading “Why We Work,” because you won’t quite want to when you’re done. Statistics don’t lie, but why rely only on them? Author Barry Schwartz also presents anecdotal evidence in this book version of his TED talk, along with examples of what happens when businesses disregard their worker’s innate needs and overreact by downsizing or cutting productivity. Packed into 100 pages, that’s a lot to digest and it made my thoughts race as I was reading. Yes, there are surprises in this book, along with practicality presented freshly. I don’t necessarily think this is a top-down book; workers in the trenches might find some inspiration here, too. If that’s what you need to make work better, then grab “Why We Work” and check it out. TERRI SCHLICHENMEYER is a book reviewer in Wisconsin. She may be reached via email at bookwormsez@yahoo.com. November 2015 | The Business Times

LOCAL

EATS

Covell Park Restaurant By Van Mitchell | Special to The Business Times

Covell Park Executive Chef Daniel Pham Drew Harmon | Special to Business Times 36

November 2015 | The Business Times

am Nguyen along with his business partners have owned the successful Guernsey Park restaurant in the Paseo District in Oklahoma City. Now Nguyen and company are trying to add to their success with their Covell Park Restaurant located at 1200 W. Covell Road in Edmond in the Uptown Grocery shopping complex. The Asian-American estaurant opened for business last February. Hours of Operation are 4-9 p.m. Mondays through Thursdays, 4-11 p.m. Fridays, from 10 a.m. to 11 p.m. Saturdays and from 10 a.m. to 3 p.m. Sundays. Nguyen said he decided to open in Edmond at the urging of the owners of Uptown Grocery who had frequented Guernsey Park and enjoyed the food there. “The owners Hank and Susan Binkowski are our regulars at Guernsey and after a few discussion we felt that north Edmond needed something different and unique. We teamed up them to make it happen and here we are,” Nguyen said. Covell Park is owned by Nguyen and is business partner Troung Le and investor Jocelyn Tran. The restaurant menu features a variety of Asian and American food ranging from salmon, steak, spicy tofu, pork chops, shrimp pasta and more. Nguyen said the restaurant has also added a children’s menu to its lineup.

Covell Park co-owner Nam Nguyen Drew Harmon | Special to Business Times

From left, chef Daniel Pham and co-owner Nam Nguyen Drew Harmon | Special to Business Times

“We don’t want to be cookie cutter,” Nguyen said. “We felt we wanted to bring something different to Edmond. We try to keep it basic but we also try to do it a little outside the box.” Nguyen said although the restaurant is a good location business has been slower than expected and he remains optimistic that residents will realize the restaurant is there and try it out. “We aren’t as successful as we want to be at this junction but I think we just need a little bit of exposure,” he said. “I believe in our product, our people and our city.”

Nguyen said he wants Covell Park to become a destination point for people to eat and socialize. “We want people to be proud to be here,” he said. “We want people to come here and socialize and have a good time.” Nguyen said he wants Covell Park to be a success and have staying power in Edmond. “Success for me is to have a full restaurant and it is a staple of Edmond,” he said. “It is about staying power.” For more information call 285-1720. November 2015 | The Business Times

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Get Your Annual Mammogram Think of all the women you know: mothers, sisters, friends, daughters – and you. For every eight women, one will develop breast cancer. But if we’re able to detect cancer in its early stages, we can successfully treat 90% of cases. But we can’t detect it without a mammogram. In fact, a tumor can grow for up to seven years before it’s big enough to feel in an exam, so annual mammograms are crucial, especially for women over 40. INTEGRIS makes it as easy as we can, with mammograms available at all metro hospitals, extended hours at select facilities, 3D mammography and even breast MRIs. Schedule yours today at 855.MY.MAMMO or integrisok.com/mymammo.

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