TECHNOLOGY
operational costs. Having experience of building and developing more than 6 ISPs in Indonesia and the first ISP in Nigeria, Kurniawan quickly decided to build a mini-scale ISP for the organisation and centralised the Internet services (Internet access and internet email servers). Kurniawan stresses that within the organisation, there’s no excuse for poor connectivity and downtime.. After establishing the infrastructure, the team centralised the connectivity with multiple service providers for a
highly redundant uplink. The mini-scale ISP proofed to reduce operational costs and at the same time improve reliability, scalability and security. As for the process strategy, Kurniawan’s team engage with business consultants to standardise and reengineer the business process, based on the combination of existing and commonly practiced process with the best practice in the industry and then we implement the process and map them in our ERP Software implementation. We implement the most notable ERP software in the market for our organisation. Vendors and technology partners are key to the infrastructure development process; Kurniawan ensures that he picks the best ones. “So many vendors meet me and my team. They say, ‘you know what you are doing!’ and try to sell their professional services to us,” Kurniawan says. Unfortunately for these vendors, the team very rarely contract people in this manner. “Mostly what
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