Network overhaul One such project has been State Bank’s network upgrade. Prior to the transformation, the bank was operating out of a point-to-point network, wireless links that connect two locations together through line of sight. Bhasin and his team have upgraded each State Bank branch to a 2mbps primary link. The transformation was large; it involved 85 percent of 2500 retail outlets which the bank
has across the country. One of the largest branch networks was running out of 64 kbps in the line. These network changes have improved efficiency at State Bank branches. Customers are being served faster and bank applications have become more responsive. Through State Bank, customers can now book a loan in 13-15 minutes. Previously, they’d have to wait 45 minutes to do this, and that timing would only be in a good branch. In some branches,
293,459 The total number of Employees at State Bank of India
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