TECHNOLOGY
else still does it with a paper offer,”
an experience where they value me,
says Calkin. “You start looking at the
they respect me and they’re going to
things which you just expect to be
treat me as a customer.”
there and work, and yet these people,
Recognising that students demand
who are our customers, we weren’t
technologies promoting convenience
treating them with the same respect.
and accessibility, Calkin has worked
We were saying, ‘Well, if you want to
alongside the students themselves. He
come here, you’ll work it out. You’ve
received support from the Student
got to be smart enough to work it out
Guild to build digital tools, such as the
to come here in the first place.’
ability for students to locate friends on
As a consumer, if it’s that hard to
campus, receiving reminders around
consume something, you start thinking,
key events and information regarding
‘is this the experience that I want to put
assignments. Partnering with Involvio
myself through? I should go and have
has also seen students gain access to
E XE CU T I VE PRO FI LE
Warwick Calkin was appointed Chief Digital & Information Officer for the UWA in 2017. Warwick has over 30 years’ experience in IT. Prior to working in the Higher Education sector, Warwick worked in Senior IT leadership roles in a number of industry verticals such as Mining, (CIO of South32, CIO of BHP Potash, CIO of BHP Diamonds) Telecommunications (General Manager of Platform Services for Telstra), as well as roles in Utilities, Software Development, and Wagering & Gaming. Warwick has worked in more than 20 other countries around the world including New Zealand, Australia, the Netherlands and Canada. He is a member of the Australian Institute of Company Directors and is a Non-Executive Director of a Not-for-Profit organisation, Carers WA.
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