Business in Calgary - May 2024

RANGE LOADER-END AND ATTACHMENTS

CLEAN-BURN ENGINE TECHNOLOGY REQUIRES NO DPF, NO REGENERATION, NO HASSLE

FEATURES

ADVANCED MANUFACTURING PROCESSES, PRECISION POWDER COAT PAINT TECHNOLOGY AND EXTENSIVE ENDURANCE TESTING

40º ARTICULATION WITH HIGH MOUNTED STEERING CYLINDERS AND HOSES CLAMPED AWAY FROM PINCH POINTS

FLOOR TO ROOF WINDSHIELD GLASS AND SLOPED REAR HOOD HELP IMPROVE VISIBILITY AND SITE SAFETY

JCB CommandPlus cab for best in class operator space

and comfort

n No diesel particulate filter (DPF) meaning no periodic regeneration

n No diesel particulate filter (DPF) meaning no periodic regeneration

No diesel particulate filter (DPF) meaning no periodic regeneration

n High torque at low RPM for reduced fuel consumption and increased productivity

n Chassis-integrated tanks to minimize the chance of impact damage

High torque at low RPM for reduced fuel consumption and increased productivity

n High torque at low RPM for reduced fuel consumption and increased productivity

n Chassis-integrated tanks to minimize the chance of impact damage

n Single-piece hood design for fast access to the entire engine bay

Chassis-integrated tanks to minimize the chance of

n JCB’s LiveLink system tracks machine efficiency, reports location and status, and delivers service alerts

n Single-piece hood design for fast access to the entire engine bay

Single-piece hood design for fast access to the entire engine bay

n JCB’s LiveLink system tracks machine efficiency, reports location and status, and delivers service alerts

EDMONTON BRANCH 18420 118A avenue Edmonton, AB (780)474-9900

JCB’s LiveLink system tracks machine efficiency, reports location and status, and delivers service alerts

CALGARY BRANCH 8010 40 Street SE Calgary, AB (403)301-0041

ASK SAM

RECOMMENDATIONS FOR BUYERS AND SELLERS OF FAMILY HOMES

WHAT REAL ESTATE ADVICE DO YOU HAVE FOR BUYERS AND SELLERS OF DETACHED FAMILY HOMES?

QThe most vibrant sector in the real estate market remains detached homes tailored for families. Within this dynamic environment, I’ve been offering insights and trends to both buyers and sellers, aiming to empower them in reaching their objectives.

WIDENING YOUR SEARCH

The current real estate landscape is marked by soaring prices and limited inventory. My advice for buyers is to broaden their search horizons. Instead of hyper-focusing on one district, explore the possibilities that neighbourhoods just outside your search criteria offer. You may find lower prices, better accessibility and other attributes that you hadn’t considered before. Frequently, I’m approached with inquiries about emerging areas, and I steer my clients towards considering districts they may not have previously explored. Partnering with a seasoned agent is invaluable; they possess the insight to showcase a diverse array of possibilities beyond a singular community focus.

ADJUST YOUR BUDGET CEILING

In recent years, I’ve advised buyers to reassess and potentially lower the upper limit of their budgets. This strategic move is prompted by the prevalence of bidding wars within specific price ranges, ensuring a buffer for potential offers exceeding the asking price. By exercising prudence in budget allocation, buyers can navigate competitive markets with greater flexibility and confidence.

AGGRESSIVE PRICING STRATEGY

For sellers, I advocate adopting an assertive listing price strategy aimed at stimulating multiple offers. This tactic often culminates in a final sale price surpassing the initial listing, yielding a more favourable return. Given the ongoing scarcity in inventory levels, this pricing approach proves particularly effective in capturing buyer interest and maximizing the property’s value.

EMPTY NEST, FULL POTENTIAL

In recent years, a noticeable shift has emerged in buyer preferences, with a growing inclination towards larger homes. This trend towards upsizing shows no signs of abating. For empty nesters who find themselves with surplus square footage, now presents an opportune moment to capitalize on the market’s appetite for spacious homes. Seizing this moment allows sellers to leverage the current fervour for larger properties, maximizing their selling potential while the market remains robust.

SIEZE

YOUR GOALS ARE WITHIN REACH

SOUTH CALGARY | $2,295,000

Step into a meticulously crafted four-level, contemporary residence overlooking Marda Loop. An expansive open floor plan seamlessly blends formal dining and living areas. The sun-bathed kitchen offers a butler’s pantry, coffee maker, 6 burner gas cooktop, and a warming drawer. A modern, linear fireplace is the statement feature of the adjacent family room. Work quietly from home in the tucked-away office complete with one-of-a-kind bookcases. The floating staircase stands as a testament to architectural brilliance and leads to the upper floors. The second level contains the primary suite with a closet fit for a fashionista, an ensuite with steam shower and soaking tub, a balcony, and a double-sided fireplace. Two additional bedrooms each contain custom closets and ensuites. The top floor has a fourth bedroom with an ensuite and an epic loft area with a wet bar and access to the rooftop patio with sweeping vistas. A home gym and a flex room can be found in the basement level. Accessibility is paramount, with a ramp in the garage and an elevator providing access to each level. This home would be ideal for a family or those who host out-of-town guests, offering privacy for everyone.

This expansive Springbank haven spans over 7000 square feet and is ready for a large family. Step into the grand foyer which leads to a spacious living and refined dining room. The well-appointed kitchen, complete with walk-in pantry and island, is perfect for hosting gatherings. Enjoy tranquil southwest views form the kitchen nook and a sprawling 970 square foot deck, ideal for outdoor festivities. Retreat to the primary suite complete with expansive ensuite and walk-in closet. The second bedroom, an den/office, huge mudroom and laundry room complete this floor. Upstairs, discover a private enclave with a bedroom, bathroom, wet bar, and offices - the perfect at-home retreat for extended family. The lower level boasts a family room, spice kitchen, three bedrooms, two bathrooms, a media room, hobby room and exercise space. A massive four car garage is ideal for car enthusiasts, and the additional RV garage could be used to store your recreation vehicles or turned into a workshop. Tailored for multigenerational living, this residence offers space and privacy, ideal for hosting loved ones or accommodating a live-in nanny.

Experience vibrant city living in Marda Loop with this chic one-bedroom unit in the Marlo Building offering easy access to downtown and Mount Royal University. Enjoy New York City loft vibes with herringbone flooring, high ceilings, and reclaimed brick accents, complemented by a modern kitchen boasting quartz counters, stainless steel appliances, and an island with seating. Retreat to the intimate bedroom adorned with clever storage solutions, and indulge in the trendy bathroom’s fashionable design. Convenience meets style with in-suite laundry and storage. One of this condo’s best features is the front courtyard featuring in-ground heating and frosted glass privacy screens, providing a serene escape for warm evenings. Ideal for a student or a savvy investor, this condo is located in one of Calgary’s most dynamic neighbourhoods offering proximity to trendy eateries, boutiques, and parks. Perfectly situated for urban living and with convenient transit options, this stylish property offers the epitome of modern city living in a lively locale. 3605 16TH STREET SW

TOWNSHIP ROAD 243, SPRINGBANK

AVENUE SW

ELEVATING ENERGY SERVICES

THE STEP ENERGY SERVICES SOLUTION

by Nerissa McNaughton

In the ever-evolving landscape of the energy sector, a few companies manage to stand out not just for their technological prowess but also for their commitment to excellence, safety and client satisfaction. One such company that has been making waves since its inception in 2011 is STEP Energy Services.

Founded by CEO, Steve Glanville, Bailey Epp and Regan Davis, STEP was born out of a vision to fill a gap in the energy sector for a service company not just concerned about bottom line but instead deeply invested in delivering client service and cutting-edge technical expertise. Initially, this vision was aimed at revolutionizing the coiled tubing market in Western Canada.

However, the founders knew that having the latest technology wasn’t enough. The true essence of STEP’s success would hinge on its people; a team of dedicated professionals committed to executing their tasks safely and flawlessly every day.

Since those early days, STEP has not only solidified its presence in the Western Canadian Sedimentary Basin but has since expanded its footprint across major oil and gas plays in the United States, including the Permian Basin and Eagle Ford Shale Play in Texas, the Bakken Shale Play in North Dakota, Uinta-Piceance in Utah and the Niobrara-DJ Basin in Colorado. The expansion into the hydraulic fracturing market in Canada in 2015, establishing a coiled tubing presence in the U.S. in the same year and then expanding into the U.S. hydraulic fracturing space in 2018, are testaments to the company’s drive to innovate and lead.

Last year, 2023, saw STEP grow and change in many ways. The company introduced new technologies, focused on process improvement and emissions reduction strategies and realized remarkable efficiencies throughout its North American operations.

“A key factor in last year’s success was our focus on nurturing our workforce, who we refer to as professionals rather than employees,” says Glanville. “Additionally, we made great strides in environmental stewardship through a capital program which upgraded a large portion of our fracturing fleet to lowemission assets. Using proprietary operational procedures, we can deliver industry-leading diesel substitution rates which helps our clients reduce the amount of diesel they consume, displacing it with cleaner burning natural gas during their fracturing programs. It’s become a really efficient operation.” He continues, “It basically comes down to two primary drivers: the best trained people and the best assets. To achieve this, last year we invested over $50 million in optimization capital and about $100 million in capital expenditures. This included upgrading frac

pumps to low emissions engines, which, after nearly a full year of operation, have delivered exceptional results and savings from both a cost and emissions intensity perspective.

“Additionally, through our disciplined operational procedures, we continuously monitor every minute – every second – and maximize the time we have to perform our services. Just a few years back we managed to pump for 14 hours each day. Now, in collaboration with our clients, we’ve extended that to approximately 20 hours daily. This represents a significant boost of around 30 per cent in pumping efficiency.”

Despite these successes, STEP faces the challenge of an aging population of field professionals and the difficulty of attracting young talent to what many perceive as a sunset industry.

“We’re facing an aging population, with the average age of our STEP professionals being 39,” says Glanville. “There’s a misconception that we are a sunset industry on the brink of going out of business. This simply isn’t true, and that narrative needs to change. We need all sources of energy, as was made evident in January during the cold snap and potential blackout due to lack of power. We are committed to providing clean, economical energy. It’s crucial that we integrate this understanding into our education systems, from high schools to post-secondary institutions.”

The narrative of Alberta’s energy industry is something deeply personal to the CEO of STEP.

“I am a proud Albertan. We have world class resources and egress opportunities that can reach all parts of the world. We have the best skilled labour and trades professionals anywhere in the world, from heavy duty mechanics to engineers. Albertans have this drive and ability to never settle. We are always continuously improving and that is a mindset we need to show the world.”

Glanville offers insightful reflections on the company’s role in addressing one of the most pressing challenges of our time –climate change.

“Unfortunately, the concept of climate change is polarizing, but it doesn’t matter what your opinion is. Industries are evolving, and companies who have begun to modernize their businesses and incorporate decarbonization strategies into their operations will fare better than those who do not. One of the most practical and effective ways to participate in reducing greenhouse gas emissions? By promoting cleaner burning fuels. We take it for granted, flipping a light switch or turning on your stove with a button. But there are approximately 2.5 billion people around the world who lack access to clean cooking fuels and rely on wood, kerosene, coal, cooking with wood or even dung. The Canadian advantage is about providing that cleaner burning fuel source, reducing net global greenhouse gas emissions and creating opportunities for tens of thousands of Canadians in this industry. We can, and should, be an example to the world.”

Looking to the future, Glanville expresses a desire for STEP to play an even more significant role in Alberta’s sustainable energy landscape.

“I would like to see more opportunities for our services sector to participate in provincial or federal grant funding, which would have the added benefit of modernizing and decarbonizing both our conventional and renewable energy sectors even further,” he shares, highlighting the importance of support and investment in technologies and practices that reduce environmental impact.

STEP is no stranger to partnering with the organizations and institutions that help promote Alberta’s clean, sustainable, ethically produced energy. As such, STEP continues to partner with ATB.

“ATB has always been a great partner of ours. We are celebrating our 13th year of business, and we are very excited about that. It has not been the easiest journey. We value the support of ATB; especially going through the tough times of 2020, they have always had our back. STEP has had cycles of great cash flow and times when things are difficult. Having a partner like ATB, who are also experts in our industry, who understand the ebbs and flow of our sector and who are believers in strong management teams like the one at STEP, has been crucial. Their support has been invaluable.”

Glanville elaborates, “Our ATB banker, Amish Patel, is awesome and ATB’s CEO, Curtis Stange, cares about our industry a lot. As a CEO, he understands what Alberta can do and he supports progression in our sector.”

STEP is not only celebrating a milestone of 13 years. The company is also celebrating being named to the Great Place to Work list. STEP puts a tremendous amount of work into nurturing its community of professionals who are united by a great corporate culture, core values and dedication to delivering exceptional service, and so this achievement, for Glanville, is very important.

As he reflects on STEP’s journey, he also looks ahead to an exciting future, not just for the company but where Alberta’s energy sector can make a difference worldwide.

“I see us participating in other industries like geothermal, participating in the paradigm shift. The world needs all sources of energy and we are an energy services company. Alberta can really deliver such value to the world. Premier Danielle Smith has done a great job in promoting this. We do it better than anyone else, from safety to community engagement to emissions management and reduction. And I’m not just touting STEP. I mean our whole industry.”

STEP is a great example of Albertan innovation, resilience, and strategic foresight now and into the future.

ATB is pleased to present a 2024 profile series on the businesses and people who are facing challenges head-on to build a strong Alberta.

ABOVE: STEVE GLANVILLE, FOUNDER AND CEO, STEP

Melanie Darbyshire

Shane Wenzel

Cody Battershill

Scott Orban

David Parker

It’s an honour building memories with you, Calgary.

PUBLISHERS

Pat Ottmann & Tim Ottmann

EDITOR

Melanie Darbyshire

melanie@businessincalgary.com

COPY EDITOR

Nikki Mullett

ART DIRECTOR

Jessi Evetts

jessi@businessincalgary.com

ADMINISTRATION/ACCOUNTING info@businessincalgary.com

REGULAR CONTRIBUTORS

Shane Wenzel

Cody Battershill

Scott Orban

David Parker

THIS ISSUE’S CONTRIBUTORS

Melanie Darbyshire

Rennay Craats

Jamie Zachary

John Hardy

Philip Finkelstein

PHOTOGRAPHY

Cover photo courtesy of ewan photo video

ADVERTISING SALES/CUSTOM PUBLISHERS

Courtney Lovgren

587-774-7613

courtney@businessincalgary.com

Brittany Fouquette

587-774-7624

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Julie Price 587-774-7617

julie@businessincalgary.com

Melissa Mitchell

587-774-7601

melissa@businessincalgary.com

Evelyn Dehner 587-774-7615

evelyn@businessincalgary.com

EDITORIAL, ADVERTISING & ADMINISTRATIVE OFFICES 1025, 101 6th Ave. SW Calgary, AB

SUBSCRIPTIONS

AMore Uncommon Senselessness on Climate Change

BY SHANE WENZEL

ttendees to yet another COP28 gathering of ‘the rich, the famous and the confused’ under the guise of saving the world from alleged manmade global warming, met in oil-rich Dubai to talk about a ‘phase out’ or ‘phase down’ of hydrocarbon energy. When government representatives were asked why they supported committing economic suicide to ‘save the climate’ while other countries ‘keep building coal fired power plants,’ they had no answers. These same people loudly pressed their hands together when UN Chief Guterres demanded an end to fossil fuels. Some speakers admitted there will be no ‘phase out’ for their countries when no science guarantees that a phase-out will achieve anything but destroy civilization. Canada wasn’t one that spoke up!

On the very first day governments were asked to make pledges to basically ‘fleece’ their taxpayers. Third-world regimes were demanding at least $100 billion per year as a ‘penalty’ for some new slush fund that of course would be managed by the World Bank. The USA readily admits to having already funneled billions of U.S. taxpayer dollars into this ‘Green Slush Fund’ since COP21, along with billions from other countries. Canada’s commitment was not clear, and it was less clear exactly where the money would come from – carbon taxes or perhaps from the missing infrastructure money?

The activists were unafraid to say it is the responsibility of affluent nations to pay proportionately to their role in creating the climate crisis. King Charles flew in on his private jet to say $5 trillion would be needed each year. That would include tax money, but the private sector is expected to ‘hand over’ even greater sums. There was no mention of exactly where these funds would go.

What is clear is that patience is wearing thin as this continual talk about a ‘climate crisis’ is seriously damaging western economies. The U.S. alone went from energy independence back to energy dependence in two short years. Life on Earth is based on carbon. CO2 is plant food, not a pollutant. So just how did it get blamed for global warming?

Clearly, there cannot be any wind turbines or solar panels without fossil fuel, and my guess is they also could not produce enough power on their own to manufacture the turbines and solar panels. Perceived cost is the biggest barrier. Coffee shop discussions usually ends with people wondering how much worse it is going to get over the obsession with ‘Net Zero.’ Concerned conversations often lead to how will we save lives when ambulances are replaced with electric vehicles. Some are already being tested in Great Britain with hours lost recharging and billions spent upgrading infrastructure. Tough luck if you live outside city limits. None of this conversation would be happening if not for the urgent push to Net Zero.

Considering the recent EV subsidies being offered to selected companies outside of Canada to build EV battery factories, the risk is high and will not necessarily lead to local jobs being created. It seems Canada has experience subsidizing companies from outside the country carrying a high risk of failure.

I cannot help but wonder if we have reached peak insanity yet.

Shane Wenzel is president of the Shane Homes Group of Companies. Follow him @shanewenzel on Facebook, Twitter, LinkedIn, Instagram and YouTube. His column is written for the Alberta Enterprise Group, @AEG on Facebook, Twitter and LinkedIn.

Congratulations to these staff members for their milestone achievements. Their commitment to excellence is celebrated and appreciated by our whole school community.

DIANNE

RHONDA

CHRISTINA

DENISE

CHERYL

JESSICA

TA Good Question From MP Charlie Angus. Now Ask It in The Context of Oil and Gas.

BY CODY BATTERSHILL

here’s a lot of value in asking the right questions. Spend just a few minutes on any search engine and you’ll find hundreds of bright people who agree that posing the right question is more than half the intellectual battle.

So, when NDP Member of Parliament Charlie Angus stands in the House of Commons and asks what I believe is exactly the right question, he deserves some credit:

“Madame Speaker (…), is the (federal) government going to outsource metal production to China or Congo, with its horrific human rights abuses, or will it support exploration in Canada where we have good wages, Indigenous consent and strong environmental standards?”

It’s the right question because it shines a light on one of Canada’s world-class industries, mining, that makes enormous efforts to provide, in as sustainable a manner as possible, the metals society needs to face the future.

As we all know, Canada’s reputation for global best practices in sustainability extends well beyond mining. Our agricultural sector, logging and forestry sectors, and fishing industry can all stand on their own as case studies in best environmental practices.

But it’s our oil and gas sector that has made not just the largest contribution toward sustainability-related research and development, but toward our national economy. Globally, Canada is the fourth largest producer of crude oil, and fifth largest producer of natural gas.

Greenhouse gas emissions per barrel of oil produced in the oil sands have fallen 36 per cent since 2000. Our environmental, health and safety standards lead the rest of the world by a comfortable margin.

So, when Charlie Angus stands up in the House and poses the perfect question about outsourcing our mining opportunities “to China or Congo,” rather than keep those opportunities here where we hold ourselves to the highest social and economic standards, he could easily be talking about Canada’s exceptionally strong record as a supplier of responsible oil and gas.

Canadian energy supporters know that global demand for oil and gas continues to rise. A series of polls conducted for our organization since November 2020 show an increasing majority of Canadians acknowledge the importance of our energy sector to the economy.

They’re aware of the commitment Canada’s oil and gas sector has made to environmental, health and safety standards. And in many cases, they’re champions of responsible oil and gas development – the kind that benefits Canadians, not other less-regulated, less democratic regimes.

And finally, we know world markets will obtain oil and gas and metals from somewhere.

So, to Charlie Angus, I say this: As long as the Earth needs these important commodities, then keep asking those good questions, Mr. Angus. You’ll find both mining and oil and gas are vitally important for Canadian workers, families, Indigenous and non-Indigenous communities, and the planet.

Cody Battershill is a Calgary realtor and founder / spokesperson for CanadaAction. ca, a volunteer-initiated group that supports Canadian energy development and the environmental, social and economic benefits that come with it.

A Cleaning Experience

The efficient and thorough cleaning of a home or an office is vitally important. So are reliability, trust and professionalism. They are qualities and priorities which set Calgary Clean Club apart and in a league of its own.

The floors. The counters. The bathrooms. Showers. The windows. And all areas in between.

“Our professional cleaning services go far beyond just dusting, mopping and scrubbing,” explains Judith Virag, founder of Clean Club Calgary. “The efficiency of our process, from booking and scheduling to the high standards of our carefully trained team and the high-quality supervision and follow-ups, sets us apart.

“After all,” she adds, “Your space is a reflection of you and your lifestyle! Professionalism, the specific needs of the client and meticulous attention to detail is more than just a service. It is a cleaning experience.”

The Clean Club Calgary specialty is weekly, biweekly and monthly cleaning of homes and offices. This time of year, as the weather warms up, there is increased demand for Clean Club Calgary’s spring/deep cleaning. And from May until September, “moving cleaning” is also very popular.

Although the social distancing days are a distant memory, COVID did have some interesting and quirky impacts on Clean Club Calgary’s service. “More and more people now browse and select the cleaning services they need; they get estimates and make their bookings online. And since COVID, many people work from home, so we’re good at juggling to make sure we are out of each other’s way,” she chuckles.

The customer-focused Judith Virag, who has also been nominated as a finalist for the Calgary Better Business Bureau Torch Awards for Ethics, emphasizes properly understanding customer expectations and the essential Clean Club Calgary core values of efficiency, quality, reliability and trust.

Trust and reliability are unconditional. “Our crews show up and do what is required, expected and promised. It is not only what makes us different, it’s how we earn our reputation, every day, on every visit.”

These days, more than ever, feedback is critically important.

“Their customer service is amazing, and they are so responsive!” “Everything was organized and I didn’t have to think of a thing.” “The staff are so friendly and professional, and they left the place spotless.” – just a few Clean Club Calgary client comments.

TRAINING, RE-TRAINING AND UPSKILLING

CALGARY’S SKILLED TECH SHORTAGE

BY JOHN HARDY

Four decades ago, when clunky, Jurassic computers roamed the earth, the Internet was just barely invented and 20 years before Steve Jobs created the iPhone, the computer catchphrase “garbage in/garbage out” (GIGO) was a warning that poor quality input produces faulty output.

Fast forward more than 40 warp-speed years, GIGO still exists, and sophisticated technology continues to transform life, health and business.

No more cynical catchphrases but, with all its breathtaking potential, today’s technology does have a new urgent business warning: A shortage of trained, skilled and tech-savvy people.

Particularly because business is so technology driven, it is an undisputable but vital business basic that, in the fast-paced world of technology where innovation is the name of the game, the key to business success is and will continue to be talent management.

A contemporary business priority is a proactive and strategic approach to acquiring, nurturing and retaining trained, skilled and tech-savvy people.

Business leaders, consultants and analysts agree and share the skilled talent shortage concern.

In today’s tech-enabled world, where it is a must for successful businesses to embrace innovation, there is a crucial need for properly trained and skilled people who can build, install and maintain tech systems.

According to a recent American, MIT Technology Review Insights survey, 64 per cent of companies reported that candidates for their IT and tech jobs lacked necessary skills or experience.

Finding and keeping talent is one of the biggest ongoing problems – and opportunities – in tech and in business.

MEANINGFUL GROWTH THROUGH LEARNING.

Feel empowered with knowledge and skills to meet challenges head-on.

Whether you’re looking to learn a new skill, pivot to a new industry, foster training within your organization or enhance your individual professional development, SAIT has the options you need. With flexible learning solutions, expert instruction and quality curricula, our programs and courses are designed to help you – or your team – reach your goals.

What happened? Business transformations, social, lifestyle and workplace trends and circumstances share the cause of skilled tech talent shortages.

The changing profile of the workplace and the predicted but underestimated Boomer-effect is a factor. The aging population affects the working-age population share. Studies show that, by 2030, one in six people in the world will be aged 60 years or over. By 2050, the figure will double.

Another cause? It seems so long ago but COVID triggered high demand for tech talent as many companies went digital, changed their development strategies, and reconsidered their needs and approaches about technology.

Some of the blame also goes to what business called “the Great Resignation,” when especially tech workers massively fled workplaces. HR trending now shows that it has led to “the Great Reshuffle,” with tech employees, including those affected by last year’s tech layoffs, looking for new jobs that meet their needs for flexibility, work-life balance and specialized career growth.

Technological and digital advancement has created opportunities for replacing low-to-mid-level skilled workers with robotic process automation solutions, allowing some companies to cut costs and achieve better efficiency. The trade-off was that it triggered an unprecedented demand for workers whose skills complement new technologies.

The past is hindsight. Today’s business bottom line reality is that technology is exploding at such a furious pace that skilled and up-to-date are key essentials to business success.

Savvy businesses recognize the skilled tech shortage. There is an urgent need for upskilling and training, and to understand

“WE FOCUS ON A WORKFORCE THAT IS ARMED WITH THE MINDSET TO LEAD AND WITH THE SKILLS, TECHNICAL AND HUMAN, TO CREATE, TO EVOLVE AND TO MAKE A DIFFERENCE,” SAYS NAIDOO.

that as technologies continue to evolve, a large segment of the workforce must acquire new skills just to remain relevant.

Training, re-training and upskilling are musts. Constantly being updated and re-focused to develop digital competencies for skilled talent who can effectively manage facts of business life like AI and automation, and have the adaptability for the limitless technological changes that are happening.

Experts emphasize that upskilling takes on many forms and reaps many benefits, including staying ahead of the demand curve when it comes to employment opportunities and trends.

Continuous learning is already a key component of career development. In Calgary, and in business in general, there is a major focus on training, reskilling and upskilling initiatives at organizational and institutional levels, like Calgary’s SAIT.

“Technology skills are a critical part of SAIT programs,” explains the plugged-in and respected Vis Naidoo, SAIT’s associate vice president, Continuing Education and Professional Studies. “With the $30M investment to set up the School for Advanced Digital Technology (SADT), the establishment of the Centre for Continuous Education and Professional Studies (CEPS) and the investment by the Opportunities Calgary Investment Fund (OCIF), SAIT is well positioned to address the digital talent requirements in the Calgary area.

“We focus on a workforce that is armed with the mindset to lead and with the skills, technical and human, to create, to evolve and to make a difference.” He points out that SAIT’s goal is to support learners for effectively adapting to an ever-changing economy and society through the continuous renewal of skills.

ABOVE: VIS NAIDOO, ASSOCIATE VICE PRESIDENT, CONTINUING EDUCATION AND PROFESSIONAL STUDIES AT SAIT.

Whether it is SAIT diplomas, certificates, micro-credentials, boot camps, short courses and more, Naidoo highlights some tech programs and courses offered to address the digital skills required by industries in Calgary:

• Networking and System Administration

• Knowledge of Operating Systems and Virtual Machines

• Network Security Control

• Coding

• Cloud Security and Blockchain Security

• The Internet of Things (IoT)

• Artificial Intelligence (AI)

Unlike many post-secondary programs and courses, there are usually no hard-and-fast pre-requisites when it comes to tech training, re-training and upskilling.

“Ultimately, an interest in the subject is the most important prerequisite,” he explains. “Generally, success in business and tech programs (and careers) requires not just technical skills, but skills related to business processes, effective communication, collaboration, problem-solving and a commitment to continuous learning.

“Proficiency in both business and technical domains allows individuals to innovate, lead cross-functional teams, communicate effectively and drive digital transformation. It also results in solutions that align with organizational goals and drive business success.”

To underscore the relevance and potency of tech training and upskilling, SAIT actively partners with various Calgary businesses, industry mentors and expertise.

Like Kwame Asiedu, CEO of BrainToy, the cutting edge Calgary-based company that focuses on making AI accessible to everyone through Low Code, No Code AI, creative solutions and education.

BrainToy is also a dynamic SAIT industry partner. Asiedu is positive and revved about Calgary’s strength and potential as a tech hub, but shares the concerns about a skilled tech shortage.

“There are a lot of startups in Calgary. In energy,

health and a host of different business technologies. Of course, the Calgary area was traditionally known mostly for oil and gas. Especially after the downturn, many people left the province. Those who stayed decided to pivot and upskill. Data analytics, cybersecurity, AI and more.

“There were business situations and problems, not just in oil and gas, which could be solved by technology. So, people started to broaden their scope and their options.”

He notes that institutions like SAIT are focusing on skilled tech talent, and the government is also pushing business to expand technology mindsets and find new, different technologies. “They are making it easier for new tech companies to register and establish here, making it easier for tech talent to come in.”

One example of Calgary’s skilled tech talent shortage is in Kwame Asiedu’s AI field. He acknowledges that although AI is still a new and, for the moment, it is still a misunderstood business tech area, he enthusiastically adds that Calgary business is embracing AI and needs skilled tech talent to help AI in Calgary business get established and to make it happen.

“For some small to mid size businesses, AI is still a bit of a curiosity and, at this early stage, some businesses simply don’t know what they don’t know,” he says with a smile.

It’s unanimous. Tech training, re-training and up-skilling, with dynamic and innovative tech programs like SAIT’s, is making an impact on business.

“Because exceptional talent is the lifeblood of the technology industry,” Naidoo says with positivity. “It brings fresh perspectives, fosters an environment where innovative ideas flourish and drives problem-solving to push the boundaries of possibility.”

ABOVE: KWAME ASIEDU, CEO OF CALGARY-BASED BRAINTOY.

Road

AHEAD

OF THE ALBERTA ROADBUILDERS & HEAVY CONSTRUCTION ASSOCIATION, ON HIS INDUSTRY’S CONCERNS

IBY MELANIE DARBYSHIRE

f you’ve traveled on an Alberta highway lately, you probably didn’t think much about the actual road you were on. Details like when it was built, by whom, who maintains it and how, and the costs associated with all of the above are unlikely to have entered your mind. Most of us take the provincial highways and infrastructure we travel on for granted; they are a given part of life, always there, ready and waiting for use.

We all know of course that Alberta’s $70 billion provincial highway network – spanning approximately 31,400 kilometres, including 28,000 kilometres paved – did not just magically appear nor does it maintain itself. A large, complex, decades-old industry built and maintains these roads today.

And just as Alberta’s highway network, the backbone for the rest of the economy, is nothing short of essential, those building and maintaining it are essential too. And for almost 80 years, they have been united as an industry.

Today, they are called the Alberta Roadbuilders & Heavy Construction Association (ARHCA), the largest heavy construction association in Canada. The ARHCA represents between 700 and 1,000 Alberta companies, and 50,000 Albertans who rely on the heavy construction industry for employment.

These contractors work on the construction and rehabilitation of highways, municipal roads, bridges, sewer and water projects. The ARHCA also represents the suppliers (equipment dealers, finance companies, aggregate suppliers, law firms, etc.) and consulting engineers who work with the contractors.

ARHCA member companies also build streets, curbs, gutters, sewers, water systems and other infrastructure for residential, commercial, oilfield, oil sands and forestry projects.

“Our members are doing reasonably well in Alberta,” says ARHCA chair, Dennis Leonard. Leonard is the general manager at Ironclad Earthworks Ltd. in Calgary. After years as an ARHCA member and committee member, he began his one-year tenure as chair last November. “We have a fluctuating market that happens over and over, and we’re experiencing more cycles than we did previously. We have a year or two that goes well, then harder times. COVID was a harder time, and very unique for our members, but our industry has come back and is working well. They’re ready to do more work.”

ARHCA members, Leonard explains, generally fall into one of three sectors: paving, bridge builders and earth movers, such as Ironclad. “Those are really very broad categories, but most companies fit into them,” he notes. “It’s essentially our heavy construction industry. And our work is either in the public or private sector, but as road builders, we typically deal with the public sector, the government.”

Born into the industry – his grandfather and father each owned construction companies – Leonard didn’t originally intend to do construction. He obtained a Bachelor of Commerce from the University of Calgary but rather than pursue a career in accounting, Leonard was drawn to heavy construction. His endorsement of the industry is sincere: “People that do construction love building, that’s why they’re there. I love going through the city and seeing everything

LEFT: DENNIS LEONARD PHOTO SOURCE: EWAN PHOTO VIDEO

DENNIS LEONARD, CHAIR

that my grandfather, my father, myself have had hands in building. It makes me proud.”

As chair, a large part of Leonard’s job is to lobby the provincial government on behalf of members. “The biggest thing we’re concerned about right now is how to balance consumer –taxpayer – needs,” he explains. “We want to maintain our road system, first and foremost. Not only does that generate work for us, but it makes the public happy. It’s needed.”

Specifically, the ARHCA is concerned about its partnership with the provincial government: “There’s a lot of risk transfer in our industry right now where people want certainty on pricing. So they pass all the risks down to companies. Depending on the size of the company, that can be extremely difficult to absorb.”

On the heels of the latest provincial budget released February 29, ARHCA members are also concerned about fluctuating provincial budgets that don’t meet maintenance needs. “It can be extremely difficult to do business in this province when we consistently don’t meet the targets that we’re shooting for with budgets,” Leonard says frankly. “We’re building a growing network of roads right now, but we’re not growing budgets to maintain them.”

Maintenance budgets, he points out, are going up at most by the level of inflation: “But if you’re building many more roads each year – for example the ring roads in Edmonton and Calgary – your budget for maintenance should go up too, but it’s not. Maintenance budgets are actually going down or staying level.”

“The latest provincial budget was still largely decreased in a lot of our sectors,” Leonard laments. “And historically the government hasn’t even managed to fully tender out the full value of the work declared in the budget; they’ve always under-utilized. So if we anticipate a similar situation to last year, a few hundred million dollars will go unspent.”

In the past, a backlog of projects on the shelf was always ready to go in the event there was money to spend, but since COVID, the backlog has been used up and not replenished. “I think the government is addressing the issue and is in talks with the engineering associations to move forward quite heavily on that,” he notes.

BOTTOM:

CHAIRMAN’S GALA, NOVEMBER 2023.

TOP: RYAN BECKER OF THE CONSULTING ENGINEERS OF ALBERTA, DENNIS LEONARD, CHAIR OF ARHCA, AND DEVIN DREESHEN, MINISTER OF TRANSPORTATION AND ECONOMIC CORRIDORS, SIGN AGREEMENT TO COMMIT TO PRIORITIZING ALBERTA’S INFRASTRUCTURE, NOVEMBER 16, 2023.

ALBERTA PREMIER DANIELLE SMITH SPEAKS AT THE ARHCA

The approach advocated by ARHCA is to set asphalt targets based on what’s needed. “If we want to keep contractors employed, we need targets that aren’t necessarily financial,” Leonard explains. “We are geared up to do say 3 million tons of asphalt in this province per year on highways and roads. That is always the target, but it’s never been made formal. And each year we’ve decreased, so now we’re down to twoand-a-quarter million tons. How do you maintain the same level of roads with 30 per cent less asphalt?”

Leonard is somewhat encouraged by his latest discussions with UCP Minister of Transportation and Economic Corridors, Devin Dreeshen, on the topic. Dreeshen’s mandate from Premier Danielle Smith is to deal with industry, resolve some issues and encourage more partnership.

“He’s been very open, honest and receptive to our thoughts and plans, and we hope to have more discussions and turn this into action,” Leonard offers. “A lot of our members would be very happy with a budget of tons of asphalt versus monetary. Because monetary amounts don’t fix highways, asphalt does. It’s not a question of how many dollars, but rather, how many tons of asphalt are needed.”

ABOVE: EXCAVATION WORK ON THE STONEY TRAIL RING ROAD.

ASIDE FROM ITS ADVOCACY WORK, ARHCA PROVIDES OTHER SERVICES TO ITS MEMBERS, INCLUDING NETWORKING AND LEARNING OPPORTUNITIES, GOLF TOURNAMENTS, A SAFETY PROGRAM, AWARDS PROGRAMS, INDUSTRY STUDIES AND REPORTS, EMPLOYEE BENEFITS PLANS AND A RENTAL RATE GUIDEBOOK.

“The Minister’s office is thinking about things in a different fashion than previous Ministers and that’s definitely refreshing,” Leonard continues. “However we haven’t had action on it yet. So we’re looking forward to that.”

“We’re really just trying to get value for the taxpayer,” Leonard says. “We are trying to encourage the government to deal with us in order to determine the best ways to tender and where the best value can be achieved.”

To this end, the ARHCA released a policy paper, The Case for an Alberta Highway Trust Co., two years ago, in which it proposed that a delegated transportation authority be created to procure engineering and construction services in a transparent and business-like manner, independent from day-to-day politician interference in its management of a predictable funding contract with the province.

“It’s a provocative and bold approach to managing our highway system,” Leonard concedes. “A way for us to assist the government in project planning and scheduling, budgeting and financing, road repairs, procurement and contract management. There have been some impasses with the government since we first presented the idea, but there are certain concessions that could be made from all parties. If we want value for taxpayers, we’re going to have to get more people involved.”

“The big thing is getting that partnership to where it needs to be,” Leonard reiterates. “Much like in any other business,

if you’re not partnered up and trying to do the work, it won’t be as successful as it could be. We’re not saying the roads in Alberta are poor, by no means. It’s just that they could be managed better, and our dollars better spent still.”

Another aspect of ARHCA’s advocacy is its Fix Our Roads campaign, which it has run for the last few years. The campaign uses stickers, billboards and other advertising to gain public, and subsequently government, attention.

Aside from its advocacy work, ARHCA provides other services to its members, including networking and learning opportunities, golf tournaments, a safety program, awards programs, industry studies and reports, employee benefits plans and a rental rate guidebook. “It’s used by all the engineers, owners and construction companies across the province,” Leonard notes. “For as long as I’ve been in the industry, it’s the tool everybody uses.”

ARHCA has eight staff and over 100 volunteer committee members, who sit on a number of committees, including Finance, Safety, Environment and several others.

Hiring workers for the broader industry is always a challenge, given the seasonality and shrinking budgets. “Every time we go through a cycle it proves more and more difficult to find quality workers,” Leonard says.

Looking to the future, Leonard sees automation playing a greater role in the industry, much like in many others. “We’re constantly trying new technologies, trying to figure out what works best,” he says. “I’m hoping automation will help alleviate some of the issues we have with finding workers. We’re also seeing a lot of environmental innovations which help reduce our environmental footprint.”

With a passion for his industry and role at ARHCA, Leonard is optimistic. “As chair until the end of this year, I will try to effect as much change as I can,” he concludes. “It’s a tough term, but it’s going well so far.”

So the next time you take a drive on one of Alberta’s highways, spare a thought for the thousands of men and women who worked to build and maintain them. Their hard work makes our lives better.

IUNDERSTANDING THIRDPARTY LIABILITY RISKS

BETTER SAFE THAN SORRY

BY PHILIP FINKELSTEIN

n Alberta’s largest city, Calgary’s urban life is juxtaposed against vast wilderness. Whether located on the paved streets of downtown or on the snow-covered slopes of a majestic peak, however, local businesses must deal with the same ever-present risk of third-party liability.

Third-party liability refers to the legal obligation of a business to compensate for injuries or damages incurred by customers, clients or other third parties due to the company’s actions or negligence.

But just because a business seems safe on the surface, as compared to, say, a ski resort – where customers are constantly at risk of physically injuring themselves – doesn’t mean that the risk of third-party liability isn’t there. In fact, if a business doesn’t take the right steps to protect itself, it might be even more exposed, where one simple mishap could unravel into a legal maelstrom threatening the very survival of the company.

As businesses strive to grow and serve their communities, understanding and managing third-party liability risks thus becomes not only a matter of legal compliance, but a crucial strategy for long-term success, especially in a place like Calgary, where unseen dangers – from E. coli and pollution to avalanches and Grizzly bears – can pop up when least expected.

Perhaps the most famous third-party liability lawsuit of all time is the 1994 U.S. court case Liebeck v. McDonald’s Restaurants. Popularly known as the “McDonald’s coffee case,” a woman who suffered third-degree burns after spilling hot coffee purchased from a McDonald’s drive-thru onto her lap was awarded compensatory and punitive damages based on the premise that McDonald’s failed to warn customers adequately about the temperature of the coffee and the risk of severe burns.

According to Alison Gray, Calgary-based Partner at Gowling WLG, an international law firm, “While there aren’t many ways to protect against a lawsuit being filed against you, there are two things a company can do to assist it. The first being to undertake an internal risk assessment to determine where they may be vulnerable to such lawsuits, after which they can ensure best practices are drafted and implemented.”

Gray continues, “The second, which is related to the assessment of risk, is obtaining insurance products that can provide assistance with the defence. For example, by appointing legal counsel and paying legal costs and/or providing coverage should the company be found liable at the end of the day.”

But third-party liability risks are diverse and can arise in numerous scenarios that can’t be easily predicted. For

ON TOP OF MAKING HER STUDENTS SIGN WAIVERS, SHE EMPHASIZED THE IMPORTANCE OF SAFETY: “I FOLLOWED

VERY STRICT SAFETY PRACTICES AND IN ALL MY YEARS OF TEACHING, NOBODY EVER HURT THEMSELVES,’ SAYS PATCHIN.

instance, a customer might slip and fall on a wet floor in a retail store, leading to injury and a potential lawsuit. On a construction site, a passerby could be harmed by falling debris. In the service sector, a client might suffer financial losses due to professional advice that was negligently provided.

The consequences of such incidents can be severe, ranging from legal fees and compensation payouts to reputational damage and loss of business. So, what can a business do to protect itself against third-party liability risks?

Gray says, “Waivers are intended to be legally binding contracts in which an individual waives a right to bring a lawsuit for any injuries or losses sustained during an activity or event. As a general rule, to be enforceable, a waiver or assumption of risk requires the company seeking the waiver to take reasonable steps to bring the waiver to the customer’s attention before the contract is made; the provider must ensure the customer understands the waiver, and the waiver must be clearly stated.”

As such, it’s essential for businesses to work with legal professionals to ensure that their waivers are well-drafted for a specific industry and comply with local laws. “The difference between a ski resort and someone slipping in a retail store really relates to the type of business each is engaging in,”

Gray explains. “Ski resorts are in the business of offering an inherently risky activity, while a retail store is in the relatively risk-free activity of selling goods. The question really comes down to assessing the nature of the business and the associated risks of engaging in that business.”

Making matters more complicated, not all businesses can ask their customers to sign a legal document. That’s where thirdparty liability insurance comes in. Gray says, “There are no real downsides to third-party liability insurance. Conducting a risk assessment will ensure a company has the right insurance coverage, as insurers will not provide coverage claims that are not in fact covered by the policy.”

In the event of a lawsuit, the insurance policy can cover legal fees, settlement costs and any awarded damages, up to the policy’s limit. This is crucial for a business, as “Class actions can be very costly for a business,” Gray notes. “If a company does not have any third-party liability insurance to contribute to the cost of defending the lawsuit and damages, depending on the size of the company, a class action could amount to ‘bet the company’ litigation, meaning the litigation could bankrupt the company.”

The most proactive approach is to prevent incidents that could lead to third-party liability claims from occurring in the first place. “Employee safety training is always beneficial,” according to Gray. “Employee safety training doesn’t necessarily protect against third-party liability, but it certainly has the potential to reduce the nature and extent of injuries and thus, any ultimate liability.”

Regular training sessions, clear communication of company policies and active supervision can help ensure that employees are aware of their responsibilities and the potential consequences of negligence. Additionally, fostering a culture of accountability and safety can further mitigate risks and protect a business from liability claims – something Boeing’s CEO probably wishes he had done more of, as he’s now being forced to step down in the wake of several incidences of failed quality control.

Tang Trang

Vice President GI Small Business Insurance TD Insurance

The Ultimate Risk Management

Today, more than ever, risk management is a critical factor for Calgary small business success.

There is value in hindsight! The lessons learned during the pandemic’s business disruptions and slowdowns underscored the essential need for Calgary small businesses and small business owners to effectively protect themselves from unexpected, and often unavoidable physical, financial, operational and reputational risks.

Business consultants emphasize that a key role of a business owner is to anticipate risks. This is because, when a crisis occurs, it can have irreparable consequences on the business.

The experts suggest six important steps for effective risk management:

• Identify the Risk

• Analyze the Risk

• Evaluate the Risk

• Treat the Risk

• Monitor and Review the Risk

• Get insurance for financial protection against the identified risks

Calgary small businesses are now realizing that business insurance---customized and targeted small business insurance---is a vital means of risk management that helps in financially protecting their small business.

According to a Canadian Federation of Independent Businesses (CFIB), in addition to Canada’s various ongoing economic challenges----like post-pandemic recovery, staffing, interest rates, inflation and supply chain issues---approximately 43 per cent of Alberta’s small business owners have also been directly or indirectly impacted by crimes such as shoplifting, loitering, vandalism, littering, and breaking and entering.

“A 2023 TD Insurance survey of small business owners resoundingly reflected heightened sensitivity to both financial and general safety, and emphasized the vital

importance of protecting the business,” notes Tang Trang, Vice President, Small Business Insurance at TD Insurance.

“As the demand for greater security remains as strong as ever, both physically and financially, small business owners in Calgary and across Canada are looking to mitigate the risk of their operations.”

Trang explains that, when it comes to small business insurance, there is no one-size-fitsall solution. From offering financial protection against unexpected business interruptions to general liability claims or damage to business vehicles, property or equipment, TD Insurance offers customized business insurance solutions tailored to the unique needs of small business owners.

The 2023 TD Insurance survey also revealed that more than half (54 per cent) of small business owners in Alberta admit that their personal outlook, in relation to their business, has worsened over the past year, and that small business owners in Alberta are more likely than any other province to feel concerned about their business.

The survey results underscored the risky reality that less than half (48 per cent) of Alberta small businesses actually have business insurance.

“For many small business owners in the Calgary region,” he notes, “it may be a matter of not knowing how impactful small business insurance can be. One of the most important ways that owners can improve their financial security is to find customized insurance coverage that best suits their needs when it comes to being financially protected from unforeseen events.”

As a business owner, having the right coverage can help you feel confident the things you have worked your hardest for are protected. It can be coverage for a customer injuring themselves while visiting the premises, a break-in resulting in losses or damage, or being involved in an accident while making a delivery.

“It takes a lot to run a small business,” Trang emphasizes. “That’s why TD Insurance has made the process quick, easy and convenient. Calgary small business owners can now customize their insurance plan with different coverage options based on their unique needs.”

TD Insurance offers financial protection and tailored coverage across a range of industries, including retail, construction, wholesale, professional services, hospitality, healthcare, and more.

“A key aspect of the TD Insurance uniqueness is that our licensed TD Insurance Advisors empathize and understand the risk nuances that different businesses take on, with flexible and customizable insurance coverage options. Whether it’s owning a retail space and protecting both the building and contents, or commercial auto coverage for an independent contractor who often uses the vehicle to take tools and equipment on site, TD Insurance offers financial protection against unforeseen risks, making it an ultimate tool for risk management.

“Risk management, especially by small businesses, and the demand for greater security remains as strong as ever,” Tang Trang explains. “Small business owners in Calgary and across Canada are looking to mitigate the risk of their operations as efficiently as possible.”

With the ability to customize the business insurance coverage to the unique needs of small business owners, TD Insurance is a respected source for small business protection, thereby helping to maintain small business stability.

Local Calgary artist Mandy Patchin taught glassblowing classes for eight years out of Canada’s only mobile glass studio – Glass House Xperience. On top of making her students sign waivers, she emphasized the importance of safety: “I followed very strict safety practices and in all my years of teaching, nobody ever hurt themselves.”

Even though she never had to file a third-party liability insurance claim, Patchin says, “You definitely need to have insurance. But I think the insurance company thought it was higher risk than it actually was,” given that a glassblowing furnace reaches temperatures of over 1,000 degrees Celsius.

This might explain why her liability insurer dropped her after 7.5 years without explanation. “I never made one claim,” Patchin says. “They just decided it was too much of a risk.”

Patchin went on to find another insurance provider, but eventually sold her mobile glassblowing company, saying, “Insurance was part of the reason it was a challenge to operate the business.”

Despite taking precautions, businesses may still find themselves facing third-party liability claims. In such cases, it’s vital that the insurance provider is promptly notified, evidence is preserved and legal counsel is sought to navigate the complexities of the claim.

With all this in mind, businesses – no matter how inherently dangerous the service or product is they provide – can continue to thrive and contribute to the vibrant economy of Calgary while safeguarding their customers, assets and reputation.

by

Written by Rennay Craats • Published by Courtney Lovgren

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“Our most significant innovations and improvements in the past 15 years have not been my ideas at all,” says Bill Borger, “but rather the collective ideas and innovations of the more than 400 talented team members that work here.”

After 105 years in business, one would expect to find a company entrenched in habit and set in its ways. Nothing could be further from the truth at the Borger Group of Companies. Since Henry Borger started the construction company with grit and shovels in Winnipeg in 1919, the company has moved steadily forward with the times. His son, William, expanded the company to Alberta in 1947 where he stewarded the transition from wooden pipe, shovels and trenching machines into an era of concrete pipe and cable excavators. In the 1970s, his three grandsons, lead by Robert Borger, took over. That generation oversaw the transition towards plastic pipe and hydraulic excavators and implemented a number of game-changing construction practices that are still the industry standard today. Henry’s greatgrandson, Bill Borger, is the current CEO of the business, and the corporate culture of innovation is as prominent as ever.

“Our most significant innovations and improvements in the past 15 years have not been my ideas at all,” says Bill Borger, “but rather the collective ideas and innovations of the more than 400 talented team members that work here.”

by YYC-HEADSHOTS.COM

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With the contest open to all employees from management to site teams, pitches cover all aspects of the work and present Borger with opportunities for improvements that the company otherwise wouldn’t consider or know were necessary.

ALL’S FAIR IN INNOVATION

For the past 15 years, the Borger Group’s safety and innovation initiatives have been driven by its annual Innovation Fair. Teams and individuals from across the organization put forward solutions to issues they’ve experienced or showcase inventive ideas that would enhance safety, efficiency or profitability. With the contest open to all employees from management to site teams, pitches cover all aspects of the work and present Borger with opportunities for improvements that the company otherwise wouldn’t consider or know were necessary.

“It’s like a kids’ science fair. Sixty or 70 people submit posters about different ways of doing business, whether it’s a different type of cylinder on a piece of equipment or a unique tool or new process or methodology. People share what they think the company could do better,” says Borger.

A Dragon’s Den-style panel chooses the top innovations that would most impact the company and awards the innovators with prizes and Borger Bucks (an incentive program from a past Innovation Fair that rewards exceptional performance with virtual currency redeemable through the online Borger Store, accessible through the Team Portal and Borger App, for everything from gear and company swag to gift cards and Apple products).

Better still, nearly all the winning innovations are incorporated into the Borger Group’s procedures

A SALUTE TO THE BORGER GROUP

ELEVATE YOUR FLEET AND PROJECTS TODAY

As an authorized dealer for Hitachi Construction Machinery Americas, rely on Wajax for direct access across Canada to the equipment and parts you need to build better.

Photo by YYC-HEADSHOTS.COM

With the contest open to all employees from management to site teams, pitches cover all aspects of the work and present Borger with opportunities for improvements that the company otherwise wouldn’t consider or know were necessary.

and best practices. The team that had submitted the innovation or was part of implementing it earns an Innovation Coin and becomes part of the club.

“We’ve given out over 2,000 coins and it inducts the recipient into the Innovation Coin game and gives you advantages everywhere, whether it’s company draws or discounts in the Borger Store. And when I go to site and flash my coin, if enough people have their coin on them, everyone gets Borger Bucks. Plus it’s a Travel Gnome and you get awards for having the best photos on vacation,” Borger says.

The prizes are coveted, and coins and Bucks are a fun way to engage employees and reward them for being an important part of the Borger family. But more important is that the Innovation Fair and everything that follows it reinforces the culture of questioning the status quo and placing innovation at the forefront.

Questions are key, and Borger offers an example of why it’s critical to ask them, especially as a 105-year-old entity: back in 2013, no one had questioned why Borger’s machines were left running all day. It was just how things had always been done so every generation continued to do it. It turns out that equipment wasn’t turned off because, in the early days, equipment was unreliable and if it was shut off it might not restart. As technology improved over the years and machinery became more reliable, the issue disappeared but the practice remained, until the 2013 Innovation Fair, that is. From that date

Vizzn was born out of an idea to automate the company’s dispatch and scheduling and it grew significantly once Bill Borger and Vizzn co-founder Rick Salmon of Codify Consulting sat down together to start bringing the idea to life.

forward, all machines have been shut off in five minutes or less.

“Turning off machines within five minutes makes a $2-million difference every year to the bottom line. You’re not racing toward your 250- or 500hour service, you’re not racing to the end of life of equipment that depreciates by the hour, not the year,” he says.

That willingness to question and change produces an environment where everyone in the company feels comfortable suggesting improvements, and the 2016 Innovation Fair introduced just such an idea that marinated with Borger for a few years before it reached development. In 2018, that innovation became a reality: a suite of software solutions they called Vizzn.

INTRODUCING VIZZN

Vizzn was born out of an idea to automate the company’s dispatch and scheduling and it grew significantly once Bill Borger and Vizzn co-founder Rick Salmon of Codify Consulting sat down together to start bringing the idea to life.

A team of 14 full-time programmers began incorporating all the elements of a construction job into a comprehensive platform, and it evolved from just a dispatch and scheduling system into a total construction management tool. It brought together 16 products optimizing estimating, dispatching, safety, job-site logistics, quality control, environmental, ticketing, project scheduling and extra billings while also introducing fueling, trucking and fleet management solutions.

Congratulations on the success of VIZZN and over 100+ years of innovation in the construction industry!

285177 Wrangler Ave Rocky View, Alberta 403-203-2553 www.norwoodwaterworks.com

And that is exactly what has happened. Vizzn has become the only safety solution that can identify missing safety paperwork like equipment checklists, pre and post trips and hazard assessments. It can do this by comparing equipment status and events to the paperwork received and identify all omissions. Some divisions within Borger realized a mindblowing 300 per cent improvement in compliance overnight as a result of this tool. Also, companywide compliance rose to a staggering 100 per cent, every day, no exceptions. Heavy civil contractors trying to determine if their compliance is 100 per cent should check the volume of their daily safety paperwork; if it is less than 65 per cent of their headcount, paperwork is missing and a solution like Vizzn is needed.

Vizzn has had a powerful impact on the Borger Group of Companies. The philosophy is proving true that seemingly insignificant improvements in efficiencies, done daily and multiplied by every job, will reveal itself in staggering results over the course of a year. It’s no surprise that Vizzn was named a Top 10 Construction Tech Solutions Provider in Canada and was one of the Top Construction Technology Firms of 2023.

But Vizzn and its dedicated team aren’t done. They are now developing a world-class communication tool within the platform as well as focusing on

integration with other best-in-class software. It has been so successful internally that Borger and Salmon are looking to spread the word and share the benefits.

“We’re a construction company that got into software to solve a problem, and now that software is commercially available as a subscription. The focus is primarily on U.S. sales right now, and there’s no end in sight for the development or sales of this product,” he says.

The Borger Group of Companies has been a cornerstone of the heavy construction industry for 105 years and continues to redefine the business through innovations like Vizzn. This impressive tool is poised to revolutionize the construction business, and as the team continues to focus on innovation, the best is yet to come.

Suite 300

261046 High Plains Blvd

Rocky View County, AB T4A3L3

Email: info@vizzn.ca

Toll Free: (833) 698-4996

www.vizzn.ca

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GOOD FOR PEOPLE AND GOOD FOR BUSINESS

INFRASTRUCTURE AND THE BEAUTY STUFF

BY JOHN HARDY

Whether it is the cranes, the stretches of hoarding along the sidewalk, the barricaded and hasty truck exits and entrances in the downtown area, or the haphazard maze of orange road cones and pylons, noisy big machines, detour and slow signs and the bustle of day-glow vested workers on area roadways, this is crazy season for Calgary construction commotion.

Big and small paving projects, overpasses, CTrain stations and off-and on-ramps. And downtown megaprojects, like the impressive BMO Centre expansion, the dazzling Arts Commons and Olympic Plaza transformation, the excitement of the growing East Village and more.

It’s all part of the construction dynamics that is Calgary. Good for Calgary growth, Calgary business but, inescapably, a frustrating nuisance detour maneuvering for people.

According to Josh Hesslein, spokesperson for the City’s Infrastructure Services, “Our projects span every quadrant of the city and include new infrastructure and extensions, road widenings, interchanges and bridges. Rehabilitation of current infrastructure projects are also part of the

construction season with refreshed paving and concrete to keep them safe.”

He explains that Calgary is investing in transportation infrastructure to extend its lifespan, improve safety and service, and connect Calgarians in new ways. A few highlights for the 2024 construction season include:

• 14 Street SW reconstruction. “Because 14 Street SW is a popular, high-use corridor which extends from north to south Calgary, connecting to important routes and destinations throughout the city, we are spending $9 million on pavement reconstruction and realignment of the existing traffic lanes from Anderson Road to Canyon Meadows Drive.”

The project includes installing a new stormwater system and adding a new walking and wheeling connection along the east side of 14 Street SW from Canyon Meadows Drive to Anderson Road, with an extension to the east to an existing pedestrian overpass.

Additionally, $1.5 million is being spent on resurfacing the eastbound lanes of Canyon Meadows Drive and a short section of the westbound lanes from 14 Street to Macleod Trail.

ABOVE: OLYMPIC PLAZA TRANSFORMATION.

PHOTO SOURCE: CMLC

• 4 Avenue Flyover rehabilitation. Originally built in 1982, recent inspections of Calgary’s longest bridge showed that the 42-year-old structure needs rehabilitation. The City is investing $12.5 million to repairs and improvements that will extend the service life of the bridge to help ensure that it continues to be functional, reliable and in good condition for commuter use for years to come. Construction began in early April and scheduled to be complete by late fall 2025.

• Hesslein also notes significant 144 Avenue NW improvements. “Construction is continuing on a 1.2-kilometre extension of 144 Avenue from 24 Street NW (Panorama Road) through Symons Valley Road to Sage Hill Drive NW The project includes a bridge crossing over West Nose Creek, and an expansion of the multi-use pathway system linking to other walking and wheeling paths should be completed this fall.”

While infrastructure projects like paving, overpasses and lane realignments and others are routine and often taken for granted construction work and commotion, the “beauty spots” on the transformational Calgary Municipal Land Corporation (CMLC) schedule are much higher profile, noticeable and impressive.

The CMLC was created by the City in 2007 to support Calgary’s objectives for urban densification and community renewal, infrastructure investment and placemaking in the Rivers District, which includes East Village, The Culture + Entertainment District and the east end of downtown.

This year, whether it’s the fabulous $500-million BMO Centre expansion, Arts Commons and Olympic Plaza transformation, the Victoria Park/Stampede LRT station rebuild or the flurry of activity with the development of several mixed-use residential projects and more in

East Village, CMLC’s impact on the look and feel of the downtown area is spectacular.

“No doubt about it, the summer of ’24 will be exciting in Calgary!” says the upbeat and enthusiastic Kate Thompson, CMLC’s president and CEO. “More than $1B in major citybuilding projects are happening this year, including some significant project completions and initiations.

“Next month, we and our partners at the Calgary Stampede will celebrate the grand opening of the BMO Centre expansion, making Calgary home to Western Canada’s largest convention centre, with more than one million square feet of hosting space.”

Calgary business, Calgarians – and Stampede visitors – will be dazzled with the summer opening of the new BMO Centre. It is 565,000 square feet, doubling the facility’s rentable area to a total of more than 1 million square feet with a combined occupancy of 33,000, making it the largest convention centre in Western Canada and a Tier 1 convention destination. The BMO Centre expansion includes more than 100,000 square feet of new exhibition space, 38 new meeting rooms, two new ballrooms totalling 70,000 square feet and a dramatic central gathering space called the Exchange.

She explains that it was designed with gathering in mind. “A space for conference attendees and convention-goers, but also a space for Calgarians. One of the unique aspects of the BMO Centre expansion’s new design is a large outdoor plaza that was very intentionally added into the design to allow for the type of community gatherings that are so much a part of the Calgary Stampede’s culture. The space will be programmed for community events, booked as an extension to hosting spaces at the expanded BMO Centre, and used as a gathering space year-round.”

Thompson adds that CMLC is also completing the 17 Avenue SE Extension and Victoria Park/Stampede Station Rebuild projects, opening a new gateway to The Culture and Entertainment District with a rebuilt LRT station and a new multi-modal connection across Macleod Trail.

She is gung-ho about the CMLC working with Arts Commons and the City to begin construction on the Arts Commons Transformation expansion, a new three-storey,

162,000-square-feet building with a 1,000-seat theatre and 200-seat studio theatre. “It is the largest cultural infrastructure project currently underway in Canada, and we plan to break ground in late 2024.”

She also adds that the East Village will continue to build on its exciting reputation for being a unique Calgary live-andenjoy place. “Construction is underway on the new permanent East Village public washrooms, which comprise a universal

washroom facility and pickleball court, and our development partners at Alston Properties will advance construction on their 44unit mixed use residential property, while 338 new condo units at BOSA Development’s Arris Residences will welcome new residents to the neighbourhood.”

Urban planners emphasize the priority and focus for especially established and iconic major cities like Calgary to update their vision, update the business and qualityoflife of the downtown area and constantly look forward. It is unofficially the mandate and the mission of Calgary’s CMLC. “We’ve seen how a dedicated effort to revitalize an area can create a vibrant, walkable, liveable destination to live, work and play.”

The stats show that it is also very good for Calgary business. As example, the $400M East Village infrastructure investment has attracted more than $3B in private investment, and the neighbourhood is now home to more than 4,000 residents, dozens of restaurants and retailers, and new park spaces and pathways.

“Together with the City’s Downtown Strategy, the officeto-residential conversion projects and the other infrastructure investments underway in the core, the projects will create an enhanced, more vibrant, more innovative and more dynamic downtown experience for all,” Kate Thompson says with enthusiasm.

A WALK IN THE PARK

BY JAMIE ZACHARY INDUSTRIAL DEVELOPMENTS

CPACING HEALTHY MARKET GROWTH IN THE CITY, SAY EXPERTS

ontinued tightness in Canada’s industrial market over recent years has propelled Calgary into the warehousing and distribution spotlight.

Direct access to key inland port hubs, expanded CN and CP intermodal facilities, improved air freight capabilities, and favorable land and leasing costs have attracted many of the world’s largest companies to the city.

Industrial real estate experts note many of these companies are strategically planting roots in one of Calgary’s many industrial parks, capitalizing on shared infrastructure, convenient amenities and proximity to vital transportation networks.

“There is something to be said about a well-developed business park. It generally does a very good job of creating a community with a mix of small and large businesses,” says Paul Marsden, executive vice-president and partner at Colliers.

“A well-developed park also has a mix of things that then can become amenities – for example, a truck service group or a gas station on the corner. It’s the ancillary things that it offers versus the look and feel.”

Marsden credits the City of Calgary with historically creating “shovel-ready” industrial land since the 1960s, including several well-known parks such as Foothills, Great Plains and Starfield.

More recently, City-owned developments such as Dufferin North and Point Trotter have offered similarly attractive landing spots for companies wanting access to amenities, fully serviced land and key transportation routes.

Located south of Glenmore Trail S.E. and east of 68th Street, Dufferin North recently reached full occupancy. The 224-acre development is home to CPKC Rail’s Dufferin Intermodal

Facility, a critical inland port connecting to Vancouver and Prince Rupert, B.C. Notable tenants in Dufferin North include Home Depot and Amazon.

Nearby, the Point Trotter Industrial Park has seen similar success since launching in 2016. The first phase of the approximately 220-acre fully serviced land was intended for small users and developers, and is close to full capacity.

In 2022, Panattoni Development Co. and Manulife Investment Management purchased the entire 122-acre second phase of Point Trotter and renamed it to the 68th Street Logistics Park. Offering 2.3 million square feet of leasing space, the development started welcoming occupancy late last year.

Lesley Kalmakoff, coordinator of growth strategy at the City of Calgary, says, “business parks represent an important element of the diversity of the industrial sector in the city.”

She notes that in April, the City unveiled the latest addition to its industrial land portfolio with the launch of Constellation Industrial Park. Located along 50th Avenue and 52nd Street S.E., the first phase includes 12 lots ranging in size from 1.86 to 11.52 acres.

At full completion, Constellation is expected to grow to 600 acres by 2030.

Looking forward, Kalmakoff says the City is closely monitoring the various needs that are emerging from the different subsectors within the industrial market, and ensuring there is sufficient supply and opportunity for the businesses that are involved.

“We’re paying attention to what kind of parcel sizes businesses are looking for, or what kind of buildings they need to accommodate their businesses. For example, we’re seeing taller building needs, as well as large-format warehouses that are very appropriate in suburban industrial parks,” says Kalmakoff, noting the City’s 2023 Industrial Action Plan addresses many of these issues through several amendments to area structure plans that seek to reduce barriers and better align with current industrial trends.

“IT’S CHEAPER FOR COMPANIES TO LOOK AT WAREHOUSING SPACE IN CALGARY AND SHIP IT BACK TO VANCOUVER, WHICH IS WHAT’S HAPPENING,” SAYS WONG.

Ray Wong, vice-president of data solutions and client delivery at Altus Group, says much of the demand he’s seeing for space in Calgary’s industrial parks and beyond is largely coming from west of the Rockies.

“Vancouver has a very tight availability right now and very high rental rates. It’s cheaper for companies to look at warehousing space in Calgary and ship it back to Vancouver, which is what’s happening,” says Wong.

Altus, a leading Canadian commercial real estate services and software company, reports the industrial availability rate in Calgary was around six per cent in the fourth quarter of 2023, compared with three per cent in Vancouver.

Altus noted the industrial gross rental rate, meanwhile, was around $18 per square foot locally, compared with $27 in Vancouver.

A separate report issued late last year noted that Metro Vancouver has lost an estimated 5.1 million square feet of industrial businesses to Calgary due to vacancy rates that have been persistently hovering below one per cent and available rates below two per cent.

The report, jointly commissioned by the Greater Vancouver Board of Trade and commercial real estate development association NAIOP’s Vancouver Chapter, noted that land costs in Metro Vancouver have tripled in the last five years. Average costs per acre of industrial land were about six times higher than in the Calgary area.

Looking ahead, Marsden expects activity emerging out of the city’s southeast will continue to largely pace Calgary’s industrial sector.

Of note, the City and Rocky View County have recently agreed to partner on a new industrial corridor along Calgary’s southeast boundary on lands formerly designated for development within the Shepard Industrial Area Plan.

Together with the land the City previously proposed for annexation, the area is expected to total nearly 4,200 acres.

Marsden also points to other emerging areas of the region that will greatly impact the local industrial sector. He singles out Balzac, which currently accounts for 45 per cent of recently completed projects and is home to several high-profile tenants such as Walmart, Home Depot, GFS, Amazon, Sobeys, TJX and Smuckers.

“I think you’re going to continue to see new parks open up within those different nodes like Balzac,” he says. “Whether it’s Enright Capital and their new project coming on or Anthem, Dream, Hopewell – they all have got a bunch of stuff going on. All of these groups have land positions, and they’re going to be bringing on new parks and new subdivisions, which is good to see.

“We have a real opportunistic mindset here right now from the capital side, meaning real estate owners are coming in focused on high growth,” adding that he believes Calgary is also on the cusp of a manufacturing push given increasingly challenging conditions in B.C.’s Lower Mainland.

MARSDEN ALSO POINTS TO OTHER EMERGING AREAS OF

THE REGION THAT WILL GREATLY IMPACT THE LOCAL INDUSTRIAL SECTOR. HE SINGLES OUT BALZAC, WHICH CURRENTLY ACCOUNTS FOR 45 PER CENT OF RECENTLY COMPLETED PROJECTS AND IS HOME TO SEVERAL HIGH-PROFILE TENANTS SUCH AS WALMART, HOME DEPOT, GFS, AMAZON, SOBEYS, TJX AND SMUCKERS.

While Marsden expects areas such southeast Calgary and Balzac will continue to flourish, he’s less bullish on other areas within the region.

“My concern is with northeast Calgary where we’re seeing some very significant amount of land being taken out of the industrial inventory and being putting it into something else like residential,” he says.

Wong, meanwhile, believes many of the hallmarks of what has made Calgary’s industrial sector popular in the first place will continue to hold true moving forward.

He points to land prices in Calgary that are “almost a bargain” when compared with Toronto and Vancouver, thereby creating “pretty good returns.”

“It’s a combination of pricing, availability and performance,” says Wong. “I anticipate there will continue to be strong demand for growth within industrial parks and the sector overall, which will be further helped by the Vancouver market also utilizing some of the space in Calgary.”

BOOSTING CALGARY REAL ESTATE

The economy, jobs, quality of life and migration

BY JOHN HARDY

Calgary’s real estate, sales-to-listing ratios, benchmark prices and consumer trends have calmed down and stabilized from the last few “hot market” years. And despite jittery consumer confidence aggravated by the economy, inflation, high mortgage rates and boosted by inter-provincial and global migration, Calgary’s resale, new build and rental markets are still positive.

While other comparable major Canadian areas like Vancouver, Toronto, Winnipeg and Ottawa have experienced degrees of a cooling-off slowdown, Calgary’s real estate market has actually bumped-up a bit.

Although average prices were down nationally led by declines in the largest metropolitan areas, Calgary is among three cities seeing price gains in the latter half of 2023.

According to national stats, Toronto, Vancouver, Ottawa and Winnipeg have had price declines since last June when the benchmark price of a home in Canada peaked at $760,600.

The Calgary Real Estate Board (CREB) data underscores the Calgary contrast, with year-end 2023 figures showing the benchmark price up more than 10 per cent year over year, at $570,100.

Most analysts forecast a strong Calgary market for the balance of 2024.

In addition to Calgary’s strong economy, the attractiveness and appeal of Calgary’s quality of life and job opportunities (particularly in the energy and tech sectors), Calgary real estate and rentals are undisputedly buoyed by migration.

According to provincial stats and trending, Calgary is the most desirable destination for the record 56,000-plus net interprovincial migrants that came to Alberta between July 2022 and July 2023.

Aside from the unique Calgary good life and the job opportunities, the affordability of the city’s real estate which,

despite reaching record levels in 2023, continues much more affordable than Vancouver or Toronto, where the discouraging combo of high prices and spiked interest rates are nudging people to head west and come to Calgary.

“Migration has played a big part in Calgary’s real estate market, more in the past few years than possibly ever,” says the plugged-in Jared Chamberlain, REALTOR® and team lead with Calgary’s Chamberlain Group. “As people from other cities and countries look for affordability and a place to call home, Calgary has been put on the map.

“The last market increase of 2014 was driven mainly by oil and gas. This time around we are seeing more population growth and families moving here versus workers moving for short timeframes with plans to go back home. But, as we move into the future, and as Calgary continues to diversify its workforce and industries, we will likely see Calgary continue to be a top option for migration.”

Corinne Lyall, broker and owner of Calgary’s Royal LePage Benchmark, compares the Calgary real estate market of 8 to 10 years ago, including Calgary’s migration trends. “The major difference from then to now is the lack of inventory in 2023/2024. The lack of supply has driven prices upwards. And eight to 10 years ago, interest rates were lower and we were experiencing some negative impacts from the oil market.

“Interestingly enough, in 2015, Calgary had a major downturn in the real estate market, and as a result we actually had negative migration to Alberta in 2016.”

Lyall suggests that Calgary will continue with low inventory and fewer sales, compared with other years. “Some sellers are still holding onto their low interest rates and not wanting to move, or they are not too anxious to sell because they might not find something to buy.

“As we see more people migrating to Calgary and our surrounding communities, I think it’s going to be very difficult to support the population growth when it comes to finding housing. What is helping are builders who are increasing their new home starts and introducing more product to the market,” she adds.

For various reasons, some stats and trending indicate that Calgary rentals are the Calgary housing sector most

LYALL SUGGESTS THAT CALGARY WILL CONTINUE WITH LOW INVENTORY AND FEWER SALES, COMPARED WITH OTHER YEARS.

“RENT CONTROL IS NOT THE ANSWER TO RISING RENTS AND IN EVERY JURISDICTION WHERE IT’S ALREADY IN PLACE,” MORISHITA.

TOP: CORINNE LYALL, BROKER AND OWNER OF CALGARY’S ROYAL LEPAGE

BENCHMARK REALTY.

BOTTOM: WAYNE MORISHITA, EXECUTIVE DIRECTOR OF

impacted by migration. And the 2024 Calgary rental market continues pricey and tight.

According to Wayne Morishita, executive director of the Calgary Residential Rental Association (CRRA), “Calgary’s strong labour market and population growth have significantly boosted housing and rental demand. Rental property supply is increasing but not nearly enough to meet demand, which has led to a tightening of the Calgary rental market.

Calgary vacancy is low and finding a reasonable rental is difficult.

“Currently there is only a 1.4 per cent vacancy rate in Calgary. Lack of rental property supply, rising mortgage payments due to higher interest rates and inflation have led to significant increases in Calgary rental rates.”

Morishita notes that, by comparison to other major rental markets like Toronto and Vancouver, and despite Calgary’s 14.3 per cent rental increase in purpose-built apartments in 2023, Calgary still remains one of the lowest priced major markets for rentals in Canada.

The spiked costs of Calgary rentals have triggered buzz about possibly implementing rent controls.

Morishita and CRRA beg to differ.

“Rent control is not the answer to rising rents and in every jurisdiction where it’s already in place, it invariably leads to rental housing supply shortages and higher rents,” says Morishita. Rent controls make a short-term housing supply shortage permanent and worse.”

The Calgary Chamber of Commerce exists to help businesses reach their potential. As the convenor and catalyst for a vibrant, inclusive and prosperous business community, the Chamber works to build strength and resilience among its members and position Calgary as a magnet for talent, diversification and opportunity. As an independent, non-profit, non-partisan organization founded in 1891, we build on our history to serve and advocate for businesses of all sizes, in all sectors across the city.

CALGARY BUSINESS OPTIMISM ON THE RISE

Calgary’s business sector is seeing an upswing in optimism – significantly above the national average. The Q1 Canadian Survey on Business Conditions, a joint initiative by Statistics Canada and the Canadian Chamber of Commerce, shows Calgary is among the top five cities for business expectations.

This positive outlook is led by provincial growth and business optimism; 77.3 per cent of Calgary businesses, across sectors, are optimistic for their future over the next 12 months – a significant increase from 62.5 per cent in Q1 2023.

However, businesses are not without challenges, with 55.4 per cent reporting a significant impact on their operations due to higher interest rates – most acutely felt by businesses with under 20 employees (73.7%).

BUSINESS OPTIMISM CLIMBING

Business optimism has surged recently due to a combination of increased access to capital, a growing consumer base and reduced business closures. 76 per cent of businesses report having sufficient cash on hand to operate effectively.

A robust economy and increased consumer spending have bolstered business revenues, furthered by a net positive migration of over 200,000 people to the province through 2023.

Q1 2024 data shows 43.9 per cent of businesses report year-over-year revenue growth, signaling a healthy market demand, encouraging businesses to expand, hire and invest in their operations. Further, the data suggests a decline in the number of businesses planning to close at 0.5 per cent, and only 5.4 per cent of owners planning to sell the business this year, a positive sign for an overall optimistic business climate.

RISING COSTS

The Q1 data finds cost-related issues dominate business concerns. A majority of Calgary businesses expressed heightened concern about cost-related obstacles (72.0%), including rising input costs (52.5%) and inflation (55.5%). Labour-related challenges remain a concern for 38.3 per cent of businesses, and is felt across all sizes of business, but most acutely in construction (71.5%) and hospitality (91.2%). When it comes to supply chain expectations, most Calgary businesses (62.6%) do not anticipate significant changes in supply chain challenges, indicating greater confidence for the months ahead.

LOOKING AHEAD

As we navigate the future, the rising business optimism in Calgary paints a promising picture. However, it is imperative for governments to proactively address rising costs, labour shortages and supply chain issues to ensure we continue to create a competitive and robust economy.

We call on all levels of government to prioritize policies that advance business certainty and foster a resilient investment climate. We encourage government to advance economic diversification to maintain our competitiveness, implement measures that mitigate rising costs to business, and expand our national and international trade landscape to support the mobility of goods and services.

Since 1948, members of the Calgary Petroleum Club have been enjoying our private, world-class amenities, and all the benefits that come with it. It’s a place where you can indulge in fine food and make lasting connections with colleagues, industry associates as well as friends and family.

“I joined the Calgary Petroleum Club (CPC) almost eight years ago, to have a special place to take clients, friends and family for breakfast, lunch, dinner and all things in between or simply meet for a beverage after work. The location is convenient, the food is fantastic, and the atmosphere is corporate yet friendly and outgoing. If you are sitting on the fence trying to decide whether to join, take this as a push from me to you –to get moving on your application! I look forward to meeting you at the club!”

~ Kim Van Vliet (Founder & CEO of WaVv and ConvergX)

twenty years of storytelling

Get it all. With Ewan. It’s simple: storytelling matters. So trust Ewan. Ewan has the experience, creativity and capability to bring every story to life.

IMcKenzie Meadows Golf Tip: One Thing

BY SCOTT ORBAN, PGA EXECUTIVE PROFESSIONAL, MCKENZIE MEADOWS GOLF CLUB

f you were only allowed to teach golfers one thing, what would it be? At a golf-teaching symposium I was asked, “If you could only have one thing to teach a student, what would that be? My initial reaction is that there is not just one thing. All golfers are different and they all have different needs. I was continually pressed to give one answer and only one answer. Further, I was to discuss how my answer would affect a new golfer and a low handicap golfer. My mind raced in and around the fundamentals of which there are more than one. I saw flashes of new golfers, junior golfers, college kids I have taught, golfers getting tuned up for their first company golf tournament and those playing for the club championship. My answer: clubface angle.

To be a little more specific: learning how to return the golf club squarely through the impact zone. Whether you are putting, chipping, pitching, hitting an iron shot or striking a drive off a tee, clubface angle and a golfer’s ability to return it properly through impact, has the most effect on the outcome of the shot.

New golfers who have the awareness of squaring the golf clubface through impact learn the game quicker. This explains why many athletic junior golfers can get up and hit the ball with more success than their counterparts who have rarely swung a bat, racquet or hockey stick. It isn’t always pretty, but the simple concept of swinging the club through impact with a square clubface will improve the odds of hitting a good shot and leave the junior with wanting more. The clubface angle at impact has the most influence on the ball’s flight direction relative to the target. Clubface angle also dictates the trajectory, spin and the consistency of the distance. For the best golfers in the world, trajectory, spin and distance are critical to their games.

Often amateur golfers spend a lot of time searching YouTube and working on their path or their plane of their golf swing, ignoring the simplicity and complicity of having a square clubface. You can put this theory to the test by hitting a few putts with an open and closed clubface, while watching the direction. Now square the clubface to the target line, change the path and watch where the ball goes. Face angle always beats path when it comes to direction.

In our Academy programs, we will analyze our student’s clubface angle at various points of the swing. If a change is needed, we will teach golfers to learn spatial awareness and how to have a square clubface angle at various positions of the swing.

Spatial awareness of a square clubface to the target at impact will help new golfers strike the ball, and this success will encourage them to keep playing and learning. A good golfer will benefit quickly by seeing how a square clubface angle can affect some of the other fundamentals they are working on. Answer: clubface is KING!

HTTPS://WWW.MCKENZIEMEADOWS.COM/ACADEMY/GOLF-TIPS

OKOTOKS FINEST

JERRY D’ARCY’S DREAM

Was to create a public golf course to be enjoyed by all levels of golfers. Today, the course stands as a testament to Mr. D‘Arcy’s vision. Located just minutes south of Calgary, this links style golf course harmonizes with the tree-lined ravines, slopes, and the natural water reservoirs.

Following your round, or hitting the driving range, enjoy lunch, dinner, or a beverage at Jerry’s. Located on the upper level, Jerry’s boasts vaulted ceilings, a full-service bar, and a spacious patio which offers panoramic views of our championship golf course with a backdrop of the rocky mountains.

The Sunset Lounge is located on the ground level featuring California sliding doors makes it an ideal space for larger gatherings and special events. D’Arcy Ranch’s professional and courteous staff will provide an exceptional experience from start to finish.

With its stunning location and incredible cuisine, D’Arcy Ranch Golf Club is an ideal venue for golf tournaments, weddings, special events or an elegant night out.

Learning Experience Highlights of a World of Choices Event

Recognize how transferable skills including communication, creativity, digital literacy, adaptability and financial health can enable career success

Explore potential career pathways including opportunities in skilled trades categories (construction, manufacturing and automotive)

Be empowered to succeed in designing a career path

Discover educational opportunities and training

Thank you to the following supporters who make this program, experience, and impact possible:

Southern Alberta Supporting Partner

Head to jasab.ca to learn more about our program offerings!

Photo by Marc Calleja Lpez

BUILDING COMMUNITY AND CULTURAL IDENTITY

with the Arts Commons Transformation

Written by Rennay Craats • Published by Courtney Lovgren

The arts define a city’s cultural identity and reflect its history while paving the way for its future. The heart and soul of a vibrant city is its arts and culture sector, and for Calgary, that is Arts Commons.

Housed on a central city block, Arts Commons has brought world-class arts and culture programming to Calgary since 1985. As the city grew, the three original resident organizations, Theatre Calgary, Alberta Theatre Projects and the Calgary Philharmonic Orchestra, were soon hosting 300,000 visitors per year in a city with a population of only 600,000. Demand spurred the addition of three more theatres allowing Arts Commons to welcome One Yellow Rabbit, Downstage and the programming arm of the organization, Arts Commons Presents.

The space was rebranded as Arts Commons in 2014 to reflect the wide scope of programming and highlight the concept of town squares (or commons) where people gather to share ideas and tell stories. While the name may have changed, the organization never wavered in its dedication to fostering, promoting and celebrating a vibrant arts community in Calgary.

“Calgary has such an amazing artist community and a variety of arts organizations, and for us to be able to steward and welcome, host and represent that large and growing diversity is so exciting. For the artist community to have a campus where they can share spaces, share resources and come together is essential for the prosperity of arts organizations,” says Alex Sarian, president and CEO, Arts Commons.

The resident organizations and more than 200 community groups and commercial presenters using the spaces attract incredible interest and support from patrons. Arts Commons hosts more than 2,000 events and welcomes more than 600,000 people into the building annually. As the largest arts centre in Western Canada and the third-largest in the country, Arts Commons is a definite hub for Calgary’s arts and culture scene.

For this impressive facility to continue providing accessible, sustainable arts programming, it needed to grow. After years of consultation and consideration about how best to both reimagine the area and reinvigorate downtown, The City of Calgary, Calgary Municipal Land Corporation (CMLC) and Arts Commons partnered on an ambitious $660M transformation plan. Now, there are designs for a new building, which will expand and modernize the campus and elevate Calgary’s arts and culture sector and the downtown core.

“We’ve had long-held goals in this part of downtown to really refresh and revitalize the infrastructure and make a significant impact in the old arts and culture sector,” says Thom Mahler, director of Downtown Strategy, City of Calgary. “It’s a pretty transformational project which really recognizes Calgary’s evolution as a major city on the global stage with an infrastructure that represents that. Part of this is status but part is providing a level of service that Calgarians have been lacking and that a city of our size should provide.”

As development manager for the project, CMLC has brought together an incredible team of professionals tasked with the design vision and delivery of the project that will include the expansion of a new building, additional performing arts spaces, a massive renovation of the existing facility and the inclusion of inviting public spaces that’ll be available and accessible to all Calgarians.

Since the onset of the project, CMLC set out to find the perfect design team to deliver these lofty goals. They scrutinized nearly 30 proposals before landing on three architecture and design firms that aligned with the vision of the project and had the expertise to execute it.

Toronto-based KPMB Architects is heading the collaboration, bringing with it vast experience on major theatre projects including Massey Hall + Allied Music Centre in Toronto and the Banff Centre for Arts & Creativity. TAWAW Architecture Collective Inc., led by Canada’s first female First Nations architect Wanda Dalla Costa, introduces an Indigenous perspective with the firm’s human-centred design, and Hindle Architects is a trusted and highly esteemed firm in Calgary. The design team also has a supporting cast of consultants essential for complicated theatre projects, from engineers and acousticians to cost consultants and accessibility planners.

“We were looking for a design team that has a proven record of delivering inspiring and inclusive designs. They also needed to share an understanding and appreciation

for our vision of a building that would add to Calgary and really renew interest in the existing historic building,” says Kate Thompson, president and CEO, CMLC. “We brought together a team of both local and global leaders in the field of theatre design and programming that understands not just how to build a great space of brick and mortar but how people might come and use the spaces.”

Thompson continued, “There is an elevated architectural bar set by iconic projects like the Central Library and BMO Convention Centre, and this team is up to reaching and exceeding it. Together they’ve produced high-calibre designs that represent the first steps in revitalizing the city block and setting the tone for the modernization and transformation projects that will follow.”

Kate Thompson, President and CEO of CMLC.

CMLC President and CEO Kate Thompson, Mayor Jyoti Gondek, and Arts Commons President and CEO Alex Sarian with CMLC VP of Building and Infrastructure Kelly Coles and members of the ACT prime design team, Tawaw’s Wanda Dalla Costa, KPMB’s Kevin Bridgman, and Hindle’s Jesse Hindle.

Photos courtesy of CMLC.

The ABCs of ACT

The first phase the project is an expansion that involves building a three-level, 160,000-square-foot space on the west side of Olympic Plaza that will introduce two new theatre venues to the Arts Commons ecosystem. The large multipurpose room was designed for function and versatility, with its 1,000-person seated capacity jumping to almost 1,500 when converted from raked theatre seating into a flat-floor space. The second venue, a 200-patron studio theatre, will have customizable seating configurations to accommodate any artistic vision. It will also have a thoughtful integration leading into Olympic Plaza which will enable seamless and exciting programming inside and out. A key component to the design is making the building feel connected to the city and this openness will allow programming to spill out and draw citizens in.

These venues sit flush to 8 Avenue to encourage transparency, inclusivity and public accessibility. Instead of being an imposing structure, the new building leans back from Olympic Plaza and welcomes people inside. The design team strove to deliver a space where people from all walks of life can gather for diverse arts and cultural experiences that aren’t always predicated on purchasing a ticket. With the open frontage, warm, welcoming lodgeinspired interior and innovative programming, these venues will surely reflect and serve today’s Calgarians well.

“Instead of steel or concrete columns there will be big, beautiful Canadian mass timber columns. It’s not a gold leaf theatre. It will be rugged, durable and flexible and it will be able to host an opera and a rock show on different nights, and we hope crowds will feel very comfortable and at ease whatever event is happening there,” says Kevin Bridgman, principal, KPMB.

Construction is slated to begin in late 2024 with completion estimated for the 2028-2029 Arts Commons season.

Concurrently, the team is advancing the design for the second phase of the transformation, the modernization of the existing Arts Commons spaces and, in 2023, CMLC engaged a design team to reimagine Olympic Plaza, which will a create more accessible, active, efficient and flexible gathering spaces in the core. The final result will be a cohesive, connected artsfocused campus spanning about 1 million square feet that will elicit a sense of belonging in this unique arts environment.

On top of creating a beautiful campus, ACT is also shifting to a more self-sustainable business model to decrease dependence on government funding. The Arts Commons Transformation is an integral part of the City’s efforts to economically and socially reinvigorate the downtown core, and a healthy arts and culture sector will contribute significantly to those efforts.

“Part of downtown revitalization is giving people a reason to come downtown, something to add to the vibrancy and amenities of our downtown,” says Thompson. “We know we’re successful when people start coming down even

when they don’t know what programming is planned but they know it’s the place to be.”

As Calgary reinvents itself, the ACT team offers its answer to the question of what this new Calgary should be: an innovative and diverse city that embraces unique and inclusive arts and culture programming. It’s no wonder that the world is taking notice as this new iteration of Calgary and its arts scene emerges.

“The Arts Commons Transformation is largest arts-focused infrastructure project underway in Canada. For that to be taking place in Calgary is incredibly exciting, and it speaks to the excitement that exists within and about Calgary as a city,” says Sarian. “We’re not building an elitist temple for arts and culture. We’re actually aligning the evolution of who we are as an organization to the evolution of Calgary as a city.”

And the expanded Arts Commons campus will attract visitors, engage Calgarians and keep the heart of this vibrant city beating strongly as the city continues to evolve into the future.

Photos courtesy of CMLC.

with the Fairmont Palliser Hotel Walking Through Time

Written by Rennay Craats | Published by Brittany Fouquette

To walk the same halls as British royalty, Hollywood superstars and political heavyweights, Calgarians need only venture as far as the iconic Fairmont Palliser. For 110 years, this historic hotel has acted as the backdrop of the city, marking its evolution from within the hotel’s luxurious lobby, grand ballrooms and stunning guest rooms.

Built in 1914, Fairmont Palliser helped transform the perception of Calgary from country to cosmopolitan and, in the process, open up the west to tourism and commercial destination in its own right. Canadian Pacific Railway pushed

across Canada and created a rail stop complete with a hotel before it reached its picturesque destination of Banff.

“Everything revolved around rail travellers and Palliser was put here to satisfy the needs of travellers with luxury accommodation,” says Ken Flores, general manager of the Fairmont Palliser. “There was nothing like it in the city when it was built and for more than 50 years it was the tallest building not only in Calgary but across the prairies.”

The Palliser became a beacon on the Calgary landscape, drawing discerning travellers in with its palatial

Photo by Riverwood Photography

Pioneers holding monthly luncheons there for the past 100-plus years, and thousands of couples saying “I do” in the beautiful Crystal and Alberta Ballrooms. The Palliser also provided a place for salespeople from across the country to sell their wares, inviting Calgarians to tour the trunk rooms and place orders for the latest national and international products.

The city grew significantly, and the Palliser mirrored that growth with expansion and growth of its own. In 1929, the hotel added four floors to bring it to 12 storeys and stayed abreast of advancements and technology to ensure they were providing the best possible experience for guests.

“The rooms are renovated about every 10 years, so across that 110 years the rooms have changed time and time again to keep up with the trends – adding electrical outlets, televisions, telephones and Wi-Fi to the rooms, and we’ve offered valet service since the 1940s when automobiles opened up a different type of travel. You have to keep up with the times and Palliser has done exactly that,” Flores says.

To continue to match the pace of technology, the Palliser performed a complete renovation of its 20,000 square feet of meeting spaces last year. The hotel provides the stateof-the-art capabilities that modern conferences require while staying true to the classic, traditional aesthetic of the Palliser that attendees desire.

The evolving times also led the hotel to elevate its luxury accommodations in 1999 when two floors were converted to Fairmont Gold. This boutique hotel within a hotel offers 57 beautifully appointed rooms and suites accessed through a separate reception with a dedicated concierge team, and it features an exclusive private lounge on the penthouse level with breathtaking mountains views.

The remainder of the hotel’s 407 total guest rooms are nothing to sneeze at either, with various sizes and compositions available that range from gorgeous standard rooms to a spectacular 900-square-foot suite featuring a kitchenette, dining and living rooms and a spacious bedroom and bathroom. While these lush, sun-drenched rooms are an inner-city oasis that are a vacation in themselves, the hotel’s amenities are enough to draw guests out.

Ken Flores, general manager.

Photo by Riverwood Photography

The concierge team tailors incredible packages to guests’ interests to help them explore this amazing city and its surrounding areas. After a day of adventure, guests can return for a relaxing treatment at the onsite spa and wellness centre, operated by rNr Wellness, take a dip in the pool or hot tub or workout in the 24-hour fitness centre. And after working up an appetite, the Hawthorn Dining Room and Bar is waiting. Guests can take advantage of the comprehensive menu available for 24-hour room service, but at the Palliser, dining is an occasion to experience. The Hawthorn invites guests to come in for delicious brunch, elegant Afternoon Tea and a varied dinner menu to fit every taste. To improve that experience, the restaurant was renovated in 2019 and the hotel relaunched it with its new prairie modern menu this spring.

“It’s about products that come from as close as possible to Calgary. Meats and cuts of the prairies, so beef being primary here but also wild game,” says Flores. “And it’s flavours of the diversity of the cultures that settled across the prairies that really define the prairie experience.”

Chef Rupert Garcia is passionately leading the charge with the innovative menu, tipping his hat to the past while presenting the dishes in a completely modern way. His signature offering is the Hawthorn Crown Roast Experience. Served family style, this experience

Fairmont Palliser Hotel

offers a tour of the prairie cultural experience, from ginger beef bites and foie gras and confit beef tongue pate to bourbon and birch syrup glazed pork roast and vegetables, capped off with decadent desserts.

Guests and Calgarians alike enjoy the creativity not only in the restaurant but also in the bar with its selection of exciting signature experiences and specialty cocktails. Guests are eager to socialize or listen to live music as they try out the new creations, which include a Prairie Caesar celebrating Calgary’s role in its invention, a dressed-up version of Afternoon Tea with High Tea, an Earl Greyinfused Vodka and Amaro Montenegro cocktail and the

Fireside Reverie that is the Palliser’s grand fireplace in a glass of Glenmorangie Signet, Reifel Rye and coffee cigar syrup. Like everything else at the Fairmont Palliser, the cocktails are luxurious and one-of-a-kind.

The hotel’s impressive story will be on full display throughout the year as it celebrates its 110th anniversary. Local historian Harry Sanders created a book highlighting the extensive history of the Palliser – and by extension Calgary – that contains incredible stories and photos to commemorate the milestone. After all, photos are a great way to tell a story, and there will be rotating photo exhibits featuring different aspects of the hotel over the years: the employees as the heart of the hotel, the exterior as the backdrop to the city, Stampede celebrations through the years, film and music connections to the hotel and finally celebrating the guests of the hotel, both famous faces and citizens who held fairytale weddings, milestone birthdays and major life events there.

These archival photos show the impact Fairmont Palliser has had on Calgary and how much of the city’s history is connected to this iconic place. But the hotel isn’t finished being the backdrop of Calgary.

“It’s not just about the past, it’s the fact that Palliser is in a great position as the standalone luxury property in Calgary that has managed to last through the downturns of the economy and changes in the Calgary life,” Ken Flores says. “It provides fabulous experiences and it’s a place that Calgarians should feel very proud of. And Fairmont Palliser is here to stay.”

by Riverwood Photography

Photo

INDEPENDENT INSURANCE COMPANY 60 YEARS STRONG

here’s an old adage that when it comes to family business, the first generation starts it, the second generation grows it and the third generation runs it into the ground. That trend is something that Barry and John Haggis are determined to buck.

The brothers represent the third generation of brokers at Young & Haggis Insurance Services and have worked hard to live up to the high standards set by their uncle, parents and grandfather. Jack Young started Young Insurance out of his basement in 1964, going door to door to generate business. He was soon working alongside his children Rob Young and Barbara Haggis to build a strong family business until Jack retired in the

“The day they brought the first computer into the office – it was on a big trolley that they’d wheel around and share – was the day Jack Young walked out the door,” says Barry Haggis, president of Young

The second generation grew with the times and brought Barb’s husband, Chris Haggis, on board in the 1980s. Rob and Chris were the customer-facing principals of the renamed Young & Haggis Insurance Services, while Barb established the operational procedures that created the company’s strong foundation.

Rennay Craats | Published by Melissa Mitchell Rebecca Hardcastle

Young & Haggis

John Haggis and Barry Haggis

figuring out how we do this the right way and keeping things on the rails.”

Integrity and work ethic were baked into the corporate ethos from the beginning and as the company grew organically and through acquisition, the team continued to provide exceptional service to clients. It slowly expanded from personal insurance into commercial, life and disability coverage and the management team sought out experienced and knowledgeable brokers in the business to build a strong team of like-minded professionals to help it grow.

It grew by two more when Barry’s and John’s professional paths circled back to the family business in 2011 and 2017 respectively. When Rob retired in 2018 and Barb and Chris

In a future that’s largely digital, Young & Haggis strikes a delicate balance. The firm remains up to date technologically and can accommodate a client’s preferred communication method, whether that’s through the app, text, email or by phone, but it will not compromise service for convenience. The Young & Haggis team is wary of insure-tech products that eliminate the service element and instead keeps human eyes monitoring and managing accounts. “When a client phones the office, they will never hear, “Your call is important to us” and then sit on hold for 30 minutes,” says John.

Young & Haggis is proud to remain a completely independent family-owned brokerage that puts relationships and customer needs first in this rapidly changing landscape.

Young & Haggis Insurance | 60 years

Jen Mohler, Seiji Miyazoe, Barry Haggis, John Haggis and Colleen Clark.

Young & Haggis is proud to remain a completely independent family-owned brokerage that puts relationships and customer needs first in this rapidly changing landscape.

Congratulations Young & Haggis Insurance Services

Celebrating 60 years of success

“With the rate consolidation and amalgamation are going, I can count on two hands the brokers left that are fully independent and not part of a cluster or larger group,” says Barry, who is also the past-president of the Alberta Insurance

They are fiercely proud to be one of the last independents standing and they strive to provide better service at every turn. Young & Haggis’ brokers aren’t incentivized by volume sales, and instead of pushing to add new accounts they focus on serving existing ones, getting to know clients well to provide the best possible experience.

“I would put the customer service reps in our office up

Clients know they have a dedicated broker assigned to their account so there is always a knowledgeable point of contact who will assist with their insurance including any issues they may have with claims. In an environment of call centres and impersonal batch emails, this matters. Their old-school relationship-driven approach attracts word-of-mouth referrals and has allowed them to provide a different kind of elevated personalized service to an increasingly discerning client base.

“Our focus is on that individual with assets that need proper attention and higher liability requirements from an insurance perspective,” says John. “We are very comfortable in that

They partner with high value markets CHUBB and Aviva Ovation and have long term relationships with Wawanesa Insurance, Intact Insurance, Peacehills and Aviva, along with a number of managing general agents that provide specialty products.

Over the past 60 years, Young & Haggis Insurance Services has evolved with the industry and become a highly respected boutique insurance broker. Jack Young would be proud to see his company thriving with grandsons Barry and John Haggis at the helm.

SUNIK ROOFING

CELEBRATES 35 YEARS

Nick Sims thought he was done with roofing. He had a job in a plant lined up when he left Texas for Canada in 1986, but when that fell through, he returned to his strengths. He quickly established himself as a talented, ambitious tradesman and that ambition led him to seek out opportunities for growth and ultimately independence in the industry.

Wrtitten by Rennay Craats | Published by Melissa Mitchell

Photos by Riverwood Photography

Nicholas Sims, Megan Perez, Susan Sims, Nick Sims, Lowell McNichol, Tina Clark, Marcus van Regen, including Digger and Luna (dogs).

This amazing, supportive team has helped the company flourish over the decades as its executive team continues to strengthen the industry as a whole.

A massive hailstorm in Red Deer in the late-1980s presented that opportunity and, with Calgary being slow at the time, Sims balanced his job at AK Contracting with putting together his own crew to take on some of the surplus hail jobs.

“Most companies in those days had three guys on a roof with hammers and nails and it would take two or three days to do a roof. I wanted to do three in a day. I had learned how to do production in Texas but it wasn’t here yet. I had years of experience on power tools and I learned how to put roofs down really fast,” says Nick Sims, president of Sunik Roofing.

He finetuned his methods, taught his crew to use these tools and left 100 quality roofs in his wake before returning to Calgary. In 1990, the city experienced a hailstorm of its own and Sims set up Sunik Roofing to tackle the workload. He agreed to do AK Contracting’s sloped roofs under their banner, putting to work his existing team while managing seven of AK’s crews. As demand increased, he brought on and trained several more tradesmen, and by 1992, Sims had come out from under the AK umbrella to operate on his own.

He and Lowell McNichol, a particularly skilled tradesman on his crew with a head for business, circulated flyers and delivered quick quality results for clients across the city. Word got around, and the business grew. In 1994, McNichol bought into the company to become Sims’ partner and together they have built a company with a strong reputation and decades’ worth of repeat sloped-roof clients. They have also amassed a fantastic team that has grown from Nick and wife Sue in the early days to include their sons Nicholas and Nathan, a dedicated partner in McNichol and a team of journeymen roofers and office staff that keep the operation running smoothly.

“I’m so thankful to have had Sue by my side and that we could do this together. And to have Lowell. He’s a very smart guy with strong ethics who always does the right thing. That’s what you want in a partner,” he says. “I feel fortunate to have good people around me.”

This amazing, supportive team has helped the company flourish over the decades as its executive team continues to strengthen the industry as a whole. Sims spent 20 years as a director, executive committee member and finally chairman of the local Better Business Bureau chapter and served as

Susan Sims, Nick Sims and Lowell McNichol

Lowell McNichol and Nick Sims

Lowell McNichol, Nicholas Sims, Nick Sims and Marcus van Regen.

IParker’s Pen

BY DAVID PARKER

love trees – we all love trees. There are people who believe they can communicate with trees, people who believe trees can feel pain. Certainly, a large tree can exude a pleasing feeling of strength and majesty and maturity and splendour.

Hate to see them cut down – for any reason.

Yet council members are once again delving into areas where they don’t belong. People buy a lot, build a house, landscape it with bushes and trees that they care for. But, if there is a need to chop one down, they shouldn’t have to get a city permit to axe it.

In my former garden, at great expense I had to remove a couple that – planted too near the house as usual by the developer – had smashed though my garage eavestrough. At the same time the city came along and chopped down one near the sidewalk that threatened a power line.

Dread to think that if city hall gets involved, they will have to hire more staff to process licenses to say yeah or nay to a homeowner pleading the case to remove a tree, send out inspectors and by-law officers to make sure nobody cheats the system, and write reports for council to mull over.

Ridiculous!

Better the city takes the time and care to look after their own as many seem to be in pretty rough shape. Not cared for like a homeowner does.

And a tree control could just turn out like the federal firearm confiscation program that has spent $42 million and has 60 employees working with it, yet to date not a single gun has been turned in.

As a book collector I take very good care of mine, and appreciate seeing how others handle any book. What

happened to those places called public libraries that still offer books to be loaned out but have become more like community centres? A good place to study, but taking a book to one of the many available desks while eating a hamburger and slurping on a smoothie is asking for trouble.

Good job most of the books are not classics, but even a Danielle Steel deserves being cared for.

Space has to be given to applaud two ladies who have offered so much to this city.

Carol Ryder has devoted the last 10 years as chair of the board of Alberta University of the Arts, following a lengthy involvement as chair of the board of governors of Bow Valley College. But she won’t rest as she has recently accepted role as co-chair of Contemporary Calgary.

Christine McIvor has retired as founder and passionate leader of Kids Cancer Care foundation. An organization that has changed the course of children’s cancer, she records an amazing 30 years of service to children and families affected by childhood cancer.

Another call for an industrial design engineer.

I happen to like cleaning and polishing shoes, but no matter the brand of polish, the little metal twister always breaks after a couple of turns. And it’s so hard to open a tin from then on.

Final Words

Nothing spoils a good story like the arrival of an eye witness. ~ Mark Twain

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