Arrowhead

ARROWHEAD HAS BROUGHT A Revolutionary Digital Transformation

Kajal Dobhal | Business Connect

With an enriching experience of 2 decades in business consulting and Information Technology, 6 years back, Ramesh started his journey towards entrepreneurship after being the Director at Cognizant, managing thousands of people. He is a born digital enterprenurer who successfully exited from his first company to one of the largest IT service company in early 2000. He found the customer struggling for a direction to compete in digitized economy. Arrowhead, (The name formed from the highest award “Arrowhead” received for the leadership excellency from Fujitsu in 200) was formed with a vision to help customers to transform digitally by working in a collaborative manner, from starting paying heed towards their idea and converting it into reality.

Arrowhead has offices in Charlotte-USA, Bangalore-India, Toronto- Canada, Colombo- Sri Lanka, and Dubai-MENA region with 70+ highly skilled resources. They pioneered in offering enterprise digital services such as Business and Technology consulting, Product engineering, Platform engineering,Digital enterprise application developments(AI/ML,IoT), SAP S4HANA Consulting and Digital enablement.

RAMESH POOLAKKIL CEO

Arrowhead was formed by a group of entrepreneurs who possess a wide experience in the business world; 30% of the company’s employees are Exentrepreneurs who have seen good and bad times on delivering the best solutions and add 3rd level value to the customers.

Talking about the clientele, it has served clients from Fortune 500 Companies that includes Cargill,Sony, unilever, schlumberger, peabody energy, Aris global and more. As per the discussion with Mr.Vinod, CFO, 30% of revenue of company comes from Consulting and board advisory service, 50 percent comes from digital technical enablement and building AI/ML applications, and rest is from SAP digital services areas. Arrowhead is known in the global market for the best SAP digital services and intelligent software bulding in HR tech space.

The industries which they serve are Retail & CPG, HR Tech, Oil & Gas, Manufacturing, Professional services. Arrowhead created a separate vertical called “Startup” to help budding enterprenures.

“Startups teach you humility. The future is full of surprises and the only way to survive is by staying humble and agile. We understand that and enjoy enabling their idea to reality.

We cannot achieve the success in start up unless we become part of their team, That’s how we achieve results” – Ashok Somalaraju , CTO

ENSURING THE TRUST FACTOR Ramesh says, “We don’t work for all, but with selective clients. We get into their idea, we live with their ideas and put our skin in their game to deliver the best.” When the customer comes back, then it means you are actually doing good, and it is happening in Arrowhead. 80% of our customers are repitative customers as per this financial report.

From the initial stage, they work with clients, and make them understand the benefits of the process. They closely introspect the idea of the client, and with collaborative efforts, turn it into reality and show the business benefits after the completion of the projects. They work for long term goals.

HOW THEY ARE DIFFERENT The team at Arrowhead consists of experienced people who run the company. 30 % of the team members are ex-entrepreneurs who weared the shoe of clients and understand the business from various angle who can provide the right set of solutions. They are here to understand the problem and build intelligent solutions to nail it down with maximum effieciency. Most of the resources in arrowhead are from premium institutes (IIT, IIM , Dheerubai ambani institute of technology) who are self motivated and take everything as a challenge.

“We understand, Good ways to identify self-motivated individuals is not just by education, but by drawing parallels.” -Ayisha Tharnam , Head, People function

GIVING BACK TO SOCIETYTHROUGH COMPASSION Arrowhead, A brand that cares. The CEO states, “Take care of your people, and they will take care of your company and society.” They empower and engage those who need to reach their full potential. They give wings to ‘Forward Thinking’, and spark a culture of giving.

As a policy 5% of project profit is reinvested back to their clients in the form of Research and Development.

Every year they provide education to three children and take care of their needs.

FUTURE PLANS They are already on the scaling mode and in the verge of acquisition to leverage the experience in digital transformation . They are in the process of doubling their resources and capabilities in Artificial intelligence, Machine learning SAP Digital areas and IIOT. Recently, they have entered the Canadian market by serving a client transforming their talent assessment and supply chain into intelligent automation. This year they are focussing on cutting edge technologies, Research & Development towards more on Digital Enterprise Technology to help customers in the US- North America market.

Moreover, they envision for double fold growth and are looking for optimizing the operation cost to pass the benefit to their clients. Their vision is to drive more value with less efforts by enabling intellingent automation on every project they deliver.

MESSAGE TO THE READERS Ramesh has an inspiring message to share with the readers of The CEO Story. He states, “We have good times as well as the bad one. Today, we are living in a digital era where you ought to touch the fundamentals of customers to try to help them to transform their digital journey, leveraging digital technology to achieve their vision. You and your customer need to work hand in hand to see success.”