business excellence Design Matt Johnson Art Director mjohnson@bus-ex.com Louise Culling Production Designer lculling@bus-ex.com
business Richard Turner Director of sales rturner@bus-ex.com Vince Kielty Director of Editorial Research vkielty@bus-ex.com Sharon Rooke Administration & Operations srooke@bus-ex.com Matt Day Head of technology mday@bus-ex.com Andy Turner Chief Executive aturner@bus-ex.com
editorial John O’Hanlon Editor
John has contributed to Business Excellence since its inception: he joined the in-house editorial team in February 2013. johanlon@bus-ex.com
Will Daynes Editor
Will has been a business writer for three years. He joined the Business Excellence team in September 2012. wdaynes@bus-ex.com
CONTRIBUTORS Anne Marie Kilkenny
Anne Marie is a Partner at business improvement specialist Oliver Wight.
Kevin Cunningham
Kevin oversees product development, marketing, sales, operations and client services on a global basis. As co-founder of SailPoint, Kevin’s goal from the beginning was to build a forward-looking, agile company with the experience to deliver better service and superior innovation to clients.
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