PROFILES OF EXCELLENCE Dorigo Systems Ltd.
T
he technology is complex and cutting-edge, but the approach to business that has made Dorigo Systems a Canadian success story is as simple as it gets: do it right the first time. That focus on quality – in an industry that can be known for putting too much focus on low cost – has made Dorigo one of the world leaders in electronics manufacturing services and has been a guiding principal since it first opened its doors in 1988. It’s an approach that has paid off in spades: with the company set to celebrate its 30th anniversary in 2018, Dorigo’s reputation has grown far beyond the borders of its Burnaby birthplace. “We pay attention to detail in everything we do for our customers. This is how we define excellence,” said Dorigo Systems founder and president, Mark Pillon, P. Eng. “Our growth can be attributed to Dorigo’s dedication to achieving the highest quality standards combined with the exceptional team that delivers Dorigo’s services.” That focus on quality comes hand-in-hand with the knowledge that in the fast-paced world of new technology, time is always of the essence. “Every step in the manufacturing process is time sensitive,” notes Pillon. “In the world of high technology, being first to market with a new product can mean the difference between success or failure.
Dorigo is well positioned to help our customers in bringing a quality product to market – faster.” Using a framework they’ve dubbed The Dorigo Advantage – a three-pillared focus on stability, loyalty and longevity – the company has managed to garner continued accolades from the industry itself and the business community in general year after year. While that’s exciting for the team at Dorigo, it’s the relationships they’ve built with their customers that is the true reward, and fuels a constant evolution to maintain high levels of excellence. A key piece to the puzzle has been a “Design for Manufacturability” system: in simplest terms, a process that involves teaming up with customers and working in close collaboration from the very outset to ensure not just that the product works but that it’s done in the most efficient way possible, saving time and money along the way, while maintaining top-notch quality. “We are partners in the manufacturing process who can deliver the highest level of quality for high precision electronics manufacturing,” says Pillon. “Quite simply –
‘‘
We couldn’t be more excited about what the future holds. – Mark Pillon
we build it right the first time.” Dorigo recently upgraded its certification to ISO 9001:2015 standards – a benchmark international standard – and as time goes on, the company has been converting many customers from “consigned” to “turnkey” – the latter being an approach in which a company turns over many or all aspects (such as part sourcing, board manufacturing, mechanical assembly and final test) to Dorigo. It requires a lot of trust – which the company has more than earned over the years – and allows Dorigo to be a champion for tech innovators in B.C. and beyond, as they leverage their size, and the knowledge and experience
‘‘
Working with Dorigo’s high speed SMT assembly lines.
of staff, to help smaller companies develop their ideas. It would be easy to sit back and relax, resting on the laurels of accomplishments to date – but for Pillon and his team, there are always new ways to grow and improve. As technology continues to transform the world – in particular the ongoing development of the Internet of Things – so too will the company continue to transform to meet those challenges. Major plans are already in the works for a largescale expansion. “Within the next few years you can expect to see Dorigo attain an even greater level of efficiency and productivity – and we couldn’t be more excited about what the future holds.” sponsored content
3885 Henning Drive, Burnaby, BC I 604.294.4600 I www.dorigo.com