
1 minute read
O[l THE EXTRA MILE.
To say that Boise Cascade BMD[) 0utside Sales Representatives Bob Gengler and Brook Hatfield will go the extra mile for a customer is a bit ol an understatement. Take the time when their customer sold BCI@ Joists to a contractor who had never used engineered wood before. Bob and Brook could sense his hesitation, so they offered to drive out to his job site and help him frame the floor. Even though it meani each of them driving over 600 miles round trip.
'1,100 feet of BCI's later, the contractor had a new floor. And Bob and Brook had one very happy customer. At Boise Cascade EWP. and at each one of our nationwide network of distributors, we know that keeping your customers happy is the most important part of your iob. And we'll do whatever it takes to make it easier, even if it means driving clear across the country for a project.
0r driving a few nails when we get there.
ALAN OAKES publisher