Thornfields: We Know Primary Care

Article by Thornfields

Thornfields knows primary care – we have more than 27 years’ experience of providing high-quality interactive training to primary care managers and staff to drive positive, lasting change in NHS organisations across the UK.

We understand the need to juggle endless demands, rigorous regulation and limited capacity, and we are proud to have a reputation for providing workshops that deliver to the exact needs of delegates.

Staff Training – Where Should I Start?

That’s the question that inspired us to develop our Four Pillars Model to address transactional and transformation needs, alongside our internationally recognised Institute of Leadership & Management (ILM) qualifications. The Four Pillars Model provides you with hand-selected courses and ready-made frameworks to meet the needs of your GP practice.

Do you want to widen your skills mix, transform processes to boost efficiency or develop your leadership skills and gain an accredited qualification? Thornfields can deliver everything you need to help your practice flourish.

Moving to Online

With the lockdown in place, we’ve adapted to a new online training environment. This required taking a realistic look at what learning outcomes are achievable – if you’re used to being in a room and delivering a course to 15–80 people, replicating that in digital technologies, like a Webex or Zoom, can be challenging.

We had to think creatively about learning outcomes and how to complement face-to-face training with the appropriate use of technology. We have now made many of our courses available online, including our Introduction to Practice Management course, which has been very well received.

This highlights the expertise our trainers bring. Their time, energy and experience are enabling our attendees to continue their learning so that this pandemic doesn’t disrupt their training experience.

Gerry Devine, Training Delivery Manager (South)

We Know Leadership

Nationally accredited by the ILM, our courses provide leaders and managers with the skills to thrive in the highly pressured world of primary care.

Our specialist trainers help delegates build skills in leadership, management and coaching, exploring topics such as innovation, change, partnership and practice finance – we even have a formally recognised qualification just for practice managers.

We Know Teamwork

Building a team that works together is about providing the skills, training and resources that your people need to work in harmony.

Your teams are made up of people who have different needs, abilities, ambitions and personalities. Our support will help you and your team understand what is expected of them and make sure that expectation is delivered.

We can help you and your team deliver sustained high performance that is aligned to the needs of your practices and the Long Term Plan.

We Know Workshops

Our Thrive and Survive workshop helps practice managers and GPs understand the challenges ahead and the best way to navigate them. If any of your GPs are considering retirement in the next 5 years, we can help them prepare for that eventuality in our half-day Build Your Own Rainbow workshop.

Time is tight for many managers, but Thornfields can still help you gain a stronger grasp on how to lead a successful GP practice in our full-day Being a Successful Business Manager workshop.

If you want to encourage patients to take greater personal responsibility for their own wellbeing, our Motivational Interviewing workshop will equip your staff with the skills to put that plan into action.

Thornfields delivers a wide range of primary care training courses and development programmes to meet the general needs of people and organisations in the primary care sector. We can also tailor, adapt and create special training courses and programmes to meet specific needs.

Speak to one of our account managers or visit www.thornfields.co.uk today for details of our full range of specialist services.