East Bay Claims Association News Network - July 2017 by Bryan Harrison

July 2017

Since 1993 with East Bay!

Volume XXV Number VII

w w w. EastBayAdjusters.org

Board Game Theme

Celebrating our 25th year of publishing with East Bay

for The East Bay Claims Association 16th Annual

Golf Tournament

Friday, July 21, 2017 at Eagle Vines Golf Course Valley 580 South Kelly Road, Napa

Available Sponsorships Include*: Gold Sponsor Hole Sponsors (a few remain)

Shotgun Start at 11am Regstration Opens 9am Lunches will be provided on carts Sponsors need to arrive by 9am to check-in and set up tee box.

Dinner Sponsor Lunch Box Sponsor Wine at Dinner Sponsor Golf Cart Sponsor 19th Hole Sponsor

Sponsorship Questions or for more information please contact: 2017 Golf Tournament Committee Golf Co-Chairs:

Cigar Cart Sponsor Putting Contest Sponsor

Eagle Vines Golf Course, Napa

www.EastBayAdjusters.org

* subject to availability - first takers

Amaya Fine amaya@thecleanupco.com or 925-207-8089

John Ehlert jrehlert@jrstructural.com or 925-469-8000 x 11

East Bay Claims Association News Network • July 2017

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East Bay Claims Association News Network • July 2017

EBCA 2017 Schedule of Upcoming Events

Most Association meetings held at: Zio Fraedo’s Restaurant 611 Gregory Lane Pleasant Hill, CA

JULY 2017

VOLUME XXV . NUMBER VII

EBCA Mission Statement:

The East Bay Claims Association is a charitable and educational organization that is dedicated to the betterment of Insurance Claims Professionals, through: continuing education; industry knowledge and contacts; and a strong commitment to integrity and respect in networking. In order to accomplish this mission, the Association provides a forum and network for insurance claims professionals to meet and share information. This forum and fundraising events held by the group also help to connect insurance claims professionals in local communities and expands public awareness of the work performed by insurance claims professionals.

• FRIDAY, JULY 21, 2017

No luncheon 16th annual EBCA Golf Tournament Eagle Vines Golf Course, Napa

Board Game Theme

• THURSDAY, AUGUST 10, 2017

First-Ever EBCA Paint Nite! @ Zio Fraedo’s • 6pm-9pm - See page 8

Paint Night!!!

• SEPTEMBER 13-15, 2017

No EBCA luncheon meeting 24th Annual Claims Conference or Northern California Register Now to Attend! www.ClaimsConference.org

• WEDNESDAY, OCTOBER 11, 2017

EBCA - luncheon meeting Gregory T. Meath, Meath & Pereira

Latest on Cyber-Law: Guidelines for Use of Social Media in Investigations

Orange County | San Diego | Los Angeles | SF / Bay Area

Michelle Basto, Marketing/Sales Associate 2186 Paragon Drive, San Jose, CA. 95131

Cell 408-921-9490 | Office 408-452-9700 | Fax 408-638-0945 To schedule jobs via email - sjfieldservices@patriotlab.com

• WEDNESDAY, NOVEMBER 8, 2017

No EBCA - luncheon meeting 2nd annual

EBCA Bowling Tournament

• WEDNESDAY, DECEMBER 13, 2017

EBCA - holiday luncheon meeting

Charitable reps to receive EBCA donations

• WEDNESDAY, JANUARY 12, 2018

Fair Claims Settlement Practices Act Annual Recertification

East Bay Claims Association News Network • July 2017

Summertime Heating Up! July 2017 message from 2016-2017 EBCA President, Gemma Houser Wow! The summer heat has arrived and summer is in full force. I hope you all have some exciting summer plans. My oldest daughter is heading off to camp for the first time ever and I am so excited for her. My little one starts Kindergarten in August and I just can’t believe it.

2016-2017 EBCA President Gemma Houser

I’m excited to announce that Jennifer Pinney with Bosco Construction is our new EBCA Vice President. Jennifer has been on the board for a few years now and has been such a great asset to us and she will do great in her new role. Liza Wisecarver from Brightleaf has also joined our board and I’m looking forward to having her as part of our team.

I’m also looking forward to our first Paint Nite in August. Jennifer Pinney is putting together all of the details. If you would like to attend please check the website for all of the specifics.

Our Membership Drive for 2017 is ongoing. Our association depends on our members so please make sure to renew/join now. You can go to our website www. eastbayadjusters.org to become a member or feel free to contact our Membership chair Lynna Harrison or call her at (925) 785-7021 for more information. I encourage you to bring new people to our meetings.

I hope you all enjoyed the June luncheon. A big thank you to Jane Massengil for her presentation. She had some great tips for dealing with difficult people. I’m sure we have all run into a situation where we could use the tips she gave us. Please do not forget to respond to our Evite, its We have some other great speakers and topics simple to purchase your lunch now on-line at www. planned for this year. Please check the website and eastbayadjusters.org. newsletter for upcoming events. I look forward to seeing you at our golf tournament. Our annual EBCA Golf Tournament is right around Respectfully, the corner on July 21st back at Eagle Vines in Napa. Amaya Fine and John Elhert are our new golf committee co-chairs and they are working hard to make sure we great day out on the course. We have some Gemma Houser great new sponsorships available this year. If you are 2016-’17 President, EBCA interested in sponsoring and/or playing please check Paul Davis Restoration 510-760-7571 our website or reach out to them. These events aren’t ghouser@pdr-usa.net possible without your participation.

Gemma

EBCA Designated Charitable Beneficiaries Include: 3 Bay Area Crisis Nursery 3 Shelter, Inc. - Contra Costa 3 Childrens’ Hospital Oakland 3 Food Bank of Contra Costa & Solano Counties 3 Insurance Industry Charitable Foundation

East Bay Claims Association News Network • July 2017

Ask Your

EBCA Board Members We asked your EBCA Board:

“If you could choose any career, other than what you have, what would you do?” We all have dream jobs/careers. What you dreamed of doing/being as a kid may be a very different thing than where life has taken you, or even where you would go provided the opportunity. We asked your EBCA Board members “If you could choose any career, other than what you have, what would you do?” Some of their responses may surprise, or at least enlighten you. “I would be a Nurse,” stated EBCA President, Gemma Houser. “I love helping people, and making a difference in people’s lives on a daily basis would be so rewarding.” Newly appointed EBCA Vice President, Jennifer Pinney, who also recently started a new job with Bosco Construction, stated that, if it was any career, she would open a salon.

Secretary Hailey Ayres went bold, stating she would be President of the United States. She would arguably do a much better job of it than some other individual who shall remain nameless. Treasurer and Golf Committee Co-chair, John Ehlert, would build on his passion. “I would scale-up my home brewing hobby and distribute fine quality beer throughout the region,” he said.

Board Member Kathleen Taylor shared her love of travel, saying “I would be a world-wide Travel Blogger”.

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925-708-5569 (cell)

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Board Member and Golf Committee Co-chair, Amaya Fine, went in an artistic direction. “In another life, I would love to be a ballerina,” she shared. Lisa Winn,who serves as the perennial Exhibitors Committee Chair for the Claims Conference of Northern California, shared her love for that type of endeavor. “I would be an Events Coordinator,” she said with a grin. No doubt. “Being a Motivational Speaker would be exciting,” said Lynna Harrison. “In my next life, I want to be a NYC Rockette Dancer,” she added.

New Board member, Eric Gacutan, said “I would become a Gym Owner”.

And, Bryan Harrison shared his love of music, discussed that industry a bit. “In a perfect world, I would love to be a full-time musician. To get paid well for doing what you love is the ultimate goal, right?” Given the careers all these dedicated board members currently enjoy, it’s fun to see where some of their passions lie. Who knows, maybe some of these dream jobs could one day morph into new careers.

East Bay Claims Association News Network • July 2017

Massengil Provides Tools for Dealing With Difficult People at June Luncheon Jane Massengil, LCSW, led a useful and informative class-style presentation at the June luncheon The June 14, 2017 luncheon meeting of the East Bay Claims Association offered attendees a great opportunity to learn some tools for personal space in dealing with difficult people. Licensed Registered Social Worker, Jane Massengil, LRSW, created a great open forum for the crowd to engage, and share their experiences. She was told that, in Claims work, the insured is unhappy and looking for someone to blame for their loss. Claimants can be difficult, and often have unreasonable expectations with regard to the handling of their claim. All of this adjusters and the support providers deal with on a daily basis. Ms. Massengil caught on to the fact that the position most of the folks in the audience are in regularly really could benefit from the information and tools she came to share. When we know we have to make an unpleasant telephone call, for example, “we want to run for the hills,” she stated. She explained she had four older brothers and understands running away. She then proceeded to offer up a tool to anyone could use to help draw a level of personal protect. Jane instructed the audience to “place the image of a flower in front of you an allow it to draw the attention energy being thrown at you,”. She also suggested to “pretend you are wrapped in Saran Wrap and no one can hurt you. We all want to feel good at the end of the day.” Drawing from the book Taming Your Gremlins, Massengil stated “We don’t love conflict. We love peace.” Whether working with contentious claimants, fellow workers/ bosses, or even personal relationships, she led the group through what amounted to a relaxation, or even meditiation, process, whereby each participant could find their own separation and truth outside of any issues the person with whom they might be faced may have. “Peace/inner contentment is something we all have within us,” she said. She shared what she called “the tool of Awareness”. Leading the group through an informal meditation of sorts, Ms. Massengil demonstrated with the interactivity how much dealing with others can have as much to do with how we are within ourselves. Jane Massengil’s presentation served more as a session that was very well received, with numerous people expressing their pleasure with the information presented.

June guest speaker: Life Coach, Jane Massengil (above left); and EBCA Program Chair Debra Hall-Jalen.

EBCA Pres, Gemma Houser, conducts the June door prize drawing.

Welcome back Gail D’Atri, with Alliant, above center, who returned to an EBCA meeting for the first time in several years. L-R: EBCA Treasurer, John Ehlert; Kevin Morgan, Gail, Ed Melgoza; Lisa Schwichenberg (partially hidden from view) and Liza Wisecarver, Brightleaf Textile Rest; Lisa Schwichtenberg, EBCA Secretary Hailey Ayres. Belfor; and Ed Melgoza, of Wingard Construction.

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East Bay Claims Association News Network â&#x20AC;˘ July 2017

Board Game Theme

for The East Bay Claims Association 16th Annual

Golf Tournament

Friday, July 21, 2017 at Eagle Vines Golf Course Valley

Available Sponsorships Include*: Gold Sponsor

580 South Kelly Road, Napa

Hole Sponsors (a few remain) Dinner Sponsor

Shotgun Start at 11am Regstration Opens 9am Lunches will be provided on carts Sponsors need to arrive by 9am to check-in and set up tee box.

Lunch Box Sponsor Wine at Dinner Sponsor Golf Cart Sponsor 19th Hole Sponsor

Sponsorship Questions or for more information please contact: 2017 Golf Tournament Committee Golf Co-Chairs:

Cigar Cart Sponsor Putting Contest Sponsor * subject to availability - first takers

Eagle Vines Golf Course, Napa

Amaya Fine amaya@thecleanupco.com or 925-207-8089

John Ehlert jrehlert@jrstructural.com or 925-469-8000 x 11

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East Bay Claims Association News Network • July 2017

First Ever EBCA Paint Night Event! Plan Now to Join-In with The East Bay Claims Association for a special event

Paint Night!!! THURSDAY

AUGUST 10, 2017 6pm-9pm @ Zio Fraedo’s

611 Gregory Lane, Pleasant Hill, CA check the web site for purchase details: www.EastBayClaims.org

Around The Network By Bryan Harrison

Association News Network Publisher

As we hit our Summer stride, there is fun to be had all around. It’s good to step outside the norm of regular business dealings and have some fun this time of year, yes?! The East Bay Claims Association is hosting their 16th annual Golf Tournament Friday, July 21, 2017. Back at the ever-popular Eagle Vines Golf Course in Napa, the annual classic serves as the organization’s primary fund raising activity. Net proceeds from each tournament provide the association with the ability to contribute to local charitable causes. Sign up now at: www. EastBayClaims.org. A week later, the Sacramento Claims Association will be hosting their annual SCA Family Night at the River-

cats Baseball game. This annual event is always a fun time at the ballpark. Being held Friday, July 28, 2017 at Raley Field, it’s the Sacramento Rivercats - now the SF Giants AAA affiliate - taking on the Round Rock Express, out of Round Rock Texas. Tickets include a nice BBQ dinner for just $35, and some limited sponsorships may still be available. Get in on it now! Go to: www.SacramentoClaims.org And, the Mid-Valley Claims Association is pleased to announce that Mr. Don Perkins, founder of Fire Cause Analysis, will be their featured guest speaker at the next luncheon meeting, Friday, July 28, 2017. To be held at Dave Wong’s Restaurant at 2828 W. March Ln in Stockton, this promises to be a well-attended event. Reserve your spot now at: www.MidValleyClaims.org. May your Summer time be a fun-filled experience, a season that creates fond memories to last the years. Bryan

S u p p o r t Yo u r L o c a l C l a i m s A s s o c i a t i o n s

www.EastBayAdjusters.org

www.MidValleyClaims.org

www.SacramentoClaims.org

Hiring? Seeking a new position? Check the Job Connection listing on page 10

For information on posting in the Call

209-229-8240 or email

bryan@associationnewsnetwork.com

East Bay Claims Association News Network • July 2017

East Bay Claims AssociationNewsNetwork Services Directory

Paid Sponsorship listings directory - for info on being included, call 925-785-7021, or email: lynna@AssociationNewsNetwork.com

CONTRACTORS-ASBESTOS/LEAD/MOLD REMEDIATION

ALLIANCE ENVIRONMENTAL GROUP - Ed Work 4950 Fulton Drive, Suite E www.alliance-enviro.com • (707) 419-7638 Fairfield, CA 94534 info@alliance-enviro.com AMERICAN TECHNOLOGIES, INC. - DAN WARD 25000 Industrial Blvd. dan.ward@atirestoration.com • (510) 429-5000 Hayward, CA 94545 www.ATIrestoration.com • Fax (510) 429-5010 JM ENVIRONMENTAL, INC. - John Moore & the JM Team PO Box 2189 www.jmenvironmental.net • (916) 726-0304 Granite Bay, CA 95746-2189 Fax (916) 726-0340 P.W. STEPHENS ENVIRONMENTAL, INC. - Steve MacFarlane/Jackie Mezeul 4047 Clipper Court www.pwstephensinc.com • (510) 651-9506 Fremont, CA 94538 Fax (510) 651-7702

CONTRACTORS - ELECTRICAL

TUCKNOTT ELECTRIC CO. - Robert A. Tucknott, CFLC Forensic Electrical Expert bob@tucknott.com • (925) 931-0800 www.Tucknott.com • Fax (925) 931-0817

CONTRACTORS - GENERAL/RESTORATION

BELFOR USA - Dave Warters/Lisa Schwichtenberg 2365 Industrial Pkwy West (888) 543-3473 • Fax (510) 887-9110 Hayward, CA 94545 david.warters@us.belfor.com CHAD SMITH CONSTRUCTION - Chad Smith 1820 Galindo St. Suite 230 www.chadsmithconstruction.com • (925) 566-8755 Concord, CA 94524 chad@chadsmithconstruction.com • Fax: (925) 566-8757 COAST CONSTRUCTION - Steve Mink/Jodi DeVillier 718 Kennedy St www.CoastConstruction.net • (510) 533-7168 Oakland, CA 94606 24 Hr Em: (510) 773-6379 MARK SCOTT CONSTRUCTION, INC. - Troy Brincat Residential & Commercial msconstruction.com • Pl. Hill: (925) 944-0502 24 Hour Em Service Fairfield: (707) 804-8880 • Stockton: (209) 982-0502 WINGARD CONSTRUCTION - Bror Wingard 24 Hr. Em (925) 383-5618 One-Call Contractor for all your Corp. office: (925) 689-9322 reconstruction needs email@wingardconstruction.com • Lodi: (209) 368-2464

CONTRACTORS - MICROBIAL REMEDIATION

ALLIANCE ENVIRONMENTAL GROUP - Ed Work 4950 Fulton Drive, Suite E www.alliance-enviro.com • (707) 419-7638 Fairfield, CA 94534 info@alliance-enviro.com AMERICAN TECHNOLOGIES, INC. - DAN WARD 25000 Industrial Blvd. dan.ward@atirestoration.com • (510) 429-5000 Hayward, CA 94545 www.ATIrestoration.com • Fax (510) 429-5010 BELFOR USA - Dave Warters/Lisa Schwichtenberg 2365 Industrial Pkwy West (888) 543-3473 • Fax (510) 887-9110 Hayward, CA 94545 david.warters@us.belfor.com P.W. STEPHENS ENVIRONMENTAL, INC. - Steve MacFarlane 4047 Clipper Court www.pwstephensinc.com • (510) 651-9506 Fremont, CA 94538 Fax (510) 651-7702

ELECTRONICS RESTORATION

ERS - ELECTRONICS RESTORATION SERVICE - Andrew Titley 8698 Thornton Ave. www.ers-us.com • (510) 775-1959 Newark, CA 94560 andrew.titley@ers-us.com

ENGINEERS - FORENSIC

I-ENG-A® OF CENTRAL CALIFORNIA A Division of Pauli Engineering, Inc www.pauliengineering.com • (559) 237-4408 Cause & Origin Investigations, Plans for building reconstruction. UNIFIED INVESTIGATIONS & SCIENCES - Michael OConnor, P.E. Civil, Structural, Electrical, (916) 640-0640 Mechanical, Fire O&C, Repair Plans www.uis-usa.com

Thank you to all our paid listing subscribers, and all our publication advertising sponsors. Literally couldn’t do it without you!

ENGINEERS - STRUCTURAL

JR STRUCTURAL ENGINEERING, INC. - John Ehlert 3942 Valley Ave., Suite K www.JRStructural.com • (925) 469-8000 Pleasanton, CA 94566 john@jrstructural.com

ENVIRONMENTAL TESTING & CONSULTING

PATRIOT ENVIRONMENTAL LABORATORY SERVICES, INC. - Michelle Basto 2186 Paragon Drive mbasto@patriotlab.com • Office (408) 452-9700 San Jose, CA 95131 www.PatriotLab.com • Cell (408) 921-9490

FIRE INVESTIGATORS

FIRE CAUSE ANALYSIS - Ulises Castellon, CPCU Serving Clients (800) 726-5939 • Fax: (510) 649-3099 Nationwide! inquiry@fcafire.com

LEAK DETECTION/PLUMBING

AMERICAN LEAK DETECTION - Hillel Salomon P.O. Box 438 (800) 353-LEAK (5325) Berkeley, CA 94701 www.AmericanLeakDetection.com BULL’S EYE LEAK DETECTION - Daniel Spatz P. O. Box 73114 www.BullsEyeLeak.com • (916) 760-8944 Davis, CA 95614 office@bullseyeleak.com • Fax (916) 760-8970

OVERSPRAY REMOVAL

NATIONWIDE OVERSPRAY - Eric Gerencser Benicia, California www.overspray.net • (925) 408-5909 Safe Overspray Removal eric@overspray.net • (800) 345-1269

PROPERTY RESTORATION - CLOTHING SPECIALISTS

BRIGHT LEAF CLEANERS - Liza Wisecarver Servicing all BrightleafCleaners.com • cell (925) 406-9889 of Northern CA liza@blcleaners.com • office (925) 455-6000 FRSTeam - Jim and Courtney Nicholas 3201A Investment Blvd 510-723-1000 Hayward, CA 94545 Natalie Lagorio: nlagorio@frsteam.com

PROPERTY RESTORATION/CONTENTS

AMERICAN TECHNOLOGIES, INC. - DAN WARD 25000 Industrial Blvd. dan.ward@atirestoration.com • (510) 429-5000 Hayward, CA 94545 www.ATIrestoration.com • Fax (510) 429-5010 BELFOR USA - Dave Warters/Lisa Schwichtenberg 2365 Industrial Pkwy West (888) 543-3473 • Fax (510) 887-9110 Hayward, CA 94545 david.warters@us.belfor.com MS VITAL RESTORATION, INC. (a division of Mark Scott Construction, Inc.) 2835 Contra Costa Blvd 1-800-944-0502 Pleasant Hill 94523 Info@MSVitalRestoration.com SERVICEMASTER OF LIVERMORE/HAYWARD - Bassam Kneizeh/Kelly Banducci 1001 Shannon Ct. Ste C (925) 960-1377 Livermore, CA 94550 Fax (925) 960-1376 SERVICEMASTER OF NAPA COUNTY, VALLEJO & BENICIA - Eric Larson/Lynn Fuller P. O. Box 6867 smnvb@interx.net • (800) 648-1608 Napa, CA 94581 Fax (707) 257-1608 SERVICEMASTER OF OAKLAND/ALAMEDA - Jean Hughes 14498 Wicks Blvd servicemastereastbay@comcast.net • (510) 351-0581 San Leandro, CA 94577-6712 Fax (510) 351-4704 SERVICEMASTER RESTORATION SERVICES - Robert Scott Serving Contra Costa rscott@sharjo.com • (800) 480-TIDY Santa Clara & Sonoma www.svmcleaning-restoration.com

Deadline for all Submissions for the next issue is

July 25, 2017

lynna@AssociationNewsNetwork.com • 925-785-7021

East Bay Claims Association News Network • July 2017

People On The Move is produced as a service to the Property & Casualty Insurance Claims Community. For more, call 209-229-8240 or email bryan@associationnewsnetwork.com

Ralph Dinwiddie

June 21, 2017 – Sacramento, CA DH Construction, out of Sacramento, has been selected by the U.S. Small Business Administration (Sacramento District Office) as the 2017 “Contractor of the Year”. The final decision was made in Washington DC, after two qualifying rounds were processed locally to narrow the field from the largest number of nominees ever received in the history of the awards. Criteria for selection included contributions to the community in addi-

tion to professional success. Founding Partner Ralph Dinwiddie received his California General Contractor’s license in 1978. He established DH Construction in 1992, choosing to specialize in insurance claim-related reconstruction after experiencing the strong emotional impact often connected to this type of project. “Destruction of their home has caused grown men to openly weep in his arms,” he said. Realizing he could achieve powerful positive outcomes,

POSITIONS AVAILABLE COAST CONSTRUCTION SEEKS ESTIMATOR Coast Construction is looking for a good estimator to work in Alameda and Contra Costa Counties. You know if you are one, or can be one! Send us an email at coast@coastconstruction.net and let’s see what the future may bring.

CLAIMS INDUSTRY PLACEMENTS Gary E. Mingus, GEM Search Group provides both Temporary, Temp to Hire and Direct Hire placements in the Insurance Industry also, placing Vendors related to the Insurance Industry. Call Gary Mingus 866-935-4426 or email to Gary@GEMSearchgroup.com. Serving the Insurance Industry since 1995.

Submit Your Job Connection ad to:

Choose from Four (5) Monthly Editions - Four Print + Online Edition: Up to 50 words just $45 (just 50¢/word thereafter)

Run Your Ad Network-Wide for a net rate of just $180/mo. Next Deadline for submissions is July 25, 2017 call 209-229-8240 or email info@AssociationNewsNetwork.com

Mr. Dinwiddie has carefully built his team to project empathy & professionalism with this often fragile clientele. Now licensed in Nevada as well, DH Construction covers the greater Reno area, south to Stockton and north to Redding. With 50+ employees, their company culture is designed to foster solid relationships as the basis for effectively moving projects forward. Supporting the community has earned DH Construction additional recognition. The American Red Cross celebrated their 100th Anniversary in May by selecting DH as their Centennial Business Hero. In a highly specialized industry where false pretenses and unnecessary pressure can be common tactics for obtaining business, the success of DH Construction has come from displaying integrity and respect for others. They are members in good standing of numerous professional organizations, including: BOMA; IREM; RHA; Sacramento Claims Association; Northern Nevada Claims Association; Better Business Bureau; SMPS; and Rotary. For further information, contact: Rita Gordon, Business Development Manager (916) 407-7704 Rita@DHFireRestoration.com or go to: www.DHFireRestoration.com

East Bay Claims Association News Network • July 2017

Wall fire residents may be eligible for reimbursement for evacuation costs Department of Insurance helping consumers at Local Assistance Center BUTTE, Calif. - The California Department of Insurance announced July 12, 2017 that thousands of Butte County residents affected by the Wall fire may be eligible for reimbursement through their homeowner and renter insurance for additional living expenses incurred due to the mandatory evacuation orders with no deductible requirement. Many homeowners are unaware that their insurance policies may cover additional living expenses incurred as a result of damage caused by fire or mandatory evacuation, allowing consumers to focus their attention on recovery. The coverage typically includes food and housing costs, furniture rental, relocation and storage, and extra transportation expenses. Policy provisions, including deductibles, vary by company. Consumers should check with their insurer regarding any limitations that may apply to the coverage.

"It can be financially and emotionally draining for the individuals and families forced to evacuate during a fire," said Insurance Commissioner Dave Jones. "We want homeowners to know what their insurance policy may cover to help ease the financial burden a mandatory evacuation may cause." Consumer service staff are working with evacuees and fire victims at the local assistance center answering questions on coverage, offering tips as consumers begin to think about returning to their property, and providing information about potential scams that can occur after a disaster. "Department staff will remain at the local assistance center and be available by phone to assist victims of the Wall fire," added Jones. ###

The East Bay Claims Association News Network© is a production of Association News Network, Inc. Published monthly as a free service to the EBCA with a commitment and dedication to the promotion and betterment of this professional organization. The views and comments expressed within the articles herein do not necessarily reflect the views of A.N.N., Inc. or EBCA. Both the publisher and the association assume no responsibility for any opinions and/or statements offered by contributing authors to the publication. Acceptance of advertising material does not constitute endorsement of the products or services offered. A.N.N., Inc. reserves the right to reject any advertising copy or placement. We encourage industry support of this professional organization - its monthly newsletter publication and web site.

Go to: www.EastBayAdjusters.org Bryan Harrison, Publisher

Bryan@AssociationNewsNetwork.com • 925.708.5569

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7 16th Annual EBCA Golf Tournament 6 Friday, July 21, 2017

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Massengil provides tools for dealing with difficult people at June 14 EBCA

CDI Announces relief for Wall Fire Victims

Aug 10 - First Ever EBCA

Paint Night!!!

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