Ancillary Ancillary Operations
SNAPSHOTS
Ancillary Services is comprised of Brock Card, Welcome Desks, Campus Store, Conference and Events Services, Dining Services, Parking Services and Residences. In addition, Brock Sports and Recreation, and Campus Development and Community Agreements, described on pages 60 and 70 of this report, are also managed as part of Ancillary Services.
2019-20 Budget Report
66
Ancillary Services identifies its core pillars as customer, value, simplicity and people. As part of the core pillars, the mission is to support learning through engaged experiences and the vision is to provide experiences that exceed expectations. Ancillary Services has the unique opportunity to provide student experiences that enhance the life and vitality of our local region and provide opportunities to generate and mobilize knowledge through all units, from Residences to Brock Sports and Recreation. For more information on Ancillary Services’ strategic initiatives from 2018 to 2023, visit brocku.ca/ about/senior-administration/bryan-boles/ Ancillary Services is one of the largest student employers on campus, with more than 650 students hired annually, providing service to students, faculty/staff and community members. When including sales processed through our dining provider, total sales of ancillary services are greater than $50 million.
Note: For the purposes of this report, net expenses and FTEs of the Office of the Associate Vice-President, Ancillary (Ancillary Services shared service unit) has been allocated to the departments within Ancillary Operations, Brock Sports and Recreation and Campus Development and Community Agreements.
Brock Card and Welcome Desks The Brock Card is the official identification (ID) card for students, faculty and staff at the University. The Brock Card functions primarily as Brock ID and as a payment card on campus and with community partners. In addition, the Brock Card serves as a campus recreation centre membership card, a transit card (when affixed with a current bus pass sticker) and it is used to control access to specific areas/buildings on campus. For more information, visit brocku.ca/card
Campus Store The Campus Store manages the retail environment on campus as the sole retailer at Brock University. It includes everything from textbooks and tools required to offer a transformational and accessible academic and university experience, to your favourite Brock or Badger sweatshirt. The Campus Store is committed to leveraging the purchasing power of Brock to ensure it is providing affordable options that meet the needs of its customers. For more information, visit campusstore.brocku.ca Note: Operating costs include $5,555,000 ($6,443,000 in 2018-19) of cost of sales.
Conference and Event Services With an experienced team of conference and event co-ordinators, and facilities for every occasion, Brock Conference and Event Services delivers exceptional experiences one event at a time. Focused on the customer, conference co-ordinators simplify the event-management process making Brock University the ideal place to facilitate knowledge exchange by hosting local, national and international symposia. Off campus, the team supports and participates in events in the community. For more information, visit brocku.ca/conference-services Note: Operating costs include $292,000 ($442,000 in 2018-19) of purchased services.