GLOSSARY Programs: the outcomes that Council plans for are grouped together in programs. In 2015-16 Council’s programs were: 1. Clean, Green and WaterSmart City 2. Moving Brisbane 3. Future Brisbane 4. Your Brisbane 5. Public Health and Safety 6. Economic Development 7. Customer Focus 8. City Governance Council’s Annual Plan and Budget lists programs, their outcomes, associated services and projects and the budgets allocated to them.
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processes and workflows. SealSMART: a process aimed at improving plan-sealing (approval) times through the use of accredited consultants who liaise with Council engineers to provide self-certification. Seniors’ Strategy 2012-2017: a strategy that contains a number of Council initiatives while continuing to deliver existing programs and focuses on what Council can do to support seniors’ participation in the community. Shorncliffe Pier Renewal Project: renewal works began in early 2015 and are now complete. The pier was officially opened to the public on Friday 25 March 2016 in conjunction with the Bluewater Festival. Sister Cities: Council builds mutually beneficial relationships with other cities around the world in particular Asia, to develop economic and cultural ties and promote Brisbane as Australia’s New World City. Council has nine sister cities. They are: • Abu Dhabi, United Arab Emirates
Queensland Police Service (QPS): QPS is the primary law enforcement agency for the State of Queensland. Council liaises with QPS on issues including traffic accidents, street closures, special event management, disaster management and graffiti management. QUBE Effect: Brisbane's annual contemporary youth music program. Youth Week initiative selecting local acts to perform a 20-minute set to a live audience who are then squeezed into QUBEs (cubes) to play their favourite song for a chance to win $4000 in The QUBE Effect People's Choice competition.
R Rapid Response Group (RRG): the response team that provides Council’s frontline key safety and amenity response across Brisbane 24 hours a day. Resource recovery centre: waste minimisation initiative that provides local residents with free disposal for recycling and reusable materials.
S SAP: software to enable finance, procurement, Human Resources (HR), payroll and assets and works management
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• Auckland, New Zealand • Chongqing, China • Daejeon, South Korea • Hyderabad, India • Kaohsiung, Taiwan • Kobe, Japan • Semarang, Indonesia • Shenzhen, China. Social media: Council uses social media channels including Facebook, Twitter, YouTube, Instagram, Pinterest and Flickr to provide information to and interact with residents on community service announcements and information about events, services, initiatives, community engagement opportunities and disaster/crisis management. Residents must ‘opt in’ to these communication channels.
SmartForms: allows desktops and mobile computing devices access to online forms. Small-to-medium business: a small business is defined as a business which employs less than 20 people and medium businesses are those which employ 20 or more people, but less than 200 people.