Membership Corner Greg Evans
Retaining and growing your customer base is, of course, extremely important – but growing this into something more is how you can make your business thrive, not just stay alive. Turn them into your partners, fans, and friends. Customers buy from you, but fans won’t hesitate to recommend you and advocate for your business – and that doesn’t cost you a dime.
“The best marketing in the world is word of mouth.” We’ve all heard this one – in every marketing book, in every list of marketing tips online, and in every advertising seminar we’ve ever attended. Having a wife who works in marketing makes for an interesting household – while I tend to obsess over the short-term dollars and cents when it comes to how the Chamber promotes its members and how our marketing campaigns can benefit our membership, my wife obsesses over the more abstract and long-term concepts. It pains me to say it, but I’ve seen the light – she’s thinking about things the right way.
This concept works regardless of the industry – whether you’re a manufacturer, a chocolate shop, a restaurant, a financial advisor – fans are customers and partners that have evolved to the next level and help to do your marketing for you. Consider taking a moment to think of ways you can provide something a little extra to your regular customers to encourage them to become fans and advocates of your brand . Please take some time to read through this year’s Membership Directory and familiarize yourself with your fellow Chamber members – when we support local and become fans of each other, everybody wins. greg@brcc.ca (519) 753-2617 Ext. 22
DECEMBER 2019
WITH B
• BRANT RANTFORD
Commerce Chamber of • Brant Brantford
WITH BRANTFORD • BRANT
Chamber welcomes
incoming President Paul McCaig Details on
page 5
SO... ATTENTION
ADVERTISERS! grow your fan base... The deadline for the May 2021 edition of InTouch is
April 15 2021
BOOK YOUR AD TODAY! Contact Greg at 519-753-2617 or email: greg@brcc.ca
Membership Renewals
Renewals occur on the anniversary of the date a member joined. The following represents those renewals that have occurred since the previous issue of In Touch.
■ Advanced Cellular/Bell World/Bell Mobility ■ Advantage Insurance ■ Al’s Driveway Sealing & Repairs ■ Apogee Ceramics Inc. ■ ASCO Numatics ■ Assante Capital Management Ltd./Brant Financial Group ■ Assess4theBest ■ BDO Canada LLP ■ Beatties Business Products ■ Bell ■ Bell City Carpet One ■ Best Little Tire House in Town ■ Bialas Printing Limited ■ BML Multi Trades Group Ltd. ■ Boddy Ryerson LLP ■ Booster Juice ■ Bowman Precision Tooling ■ Braneida Mechanical Service Ltd. ■ Brant Custom Machining Ltd. ■ Brant Haldimand Norfolk Catholic District
School Board ■ Brant Mutual Insurance Company ■ Brantford Blooms Florist Inc. ■ Brantford Flight Centre ■ Brantford Honda ■ Brantford Musicians Association ■ Bunnell Hitchon Insurance Brokers Inc. ■ Casasanta Complete Baking Solutions ■ Christmas Spirit ■ City of Brantford - Economic Development & Tourism ■ College Source for Sports ■ Comfort Inn ■ Community Living Brant ■ completewaters ■ Co-operators @ Norbruis & Associates ■ Cornell Construction Limited ■ County of Brant ■ Cowell Home Health Care - Division of Cowell Pharmacy Ltd. ■ Da Vinci Hair Design & Skin Clinic
6
January 2021
Chamber of Commerce Brantford • Brant
■ Derek Bond Entertainment ■ Domclean Limited / Dominion Equipment & Chemical ■ Dominion Lending Forest City Funding ■ Dr. Betty-Anne Story ■ Dulux Paints ■ E & M Copper Products Inc. ■ Elements Casino Brantford ■ Enterprise Brant ■ ESSE Canada ■ Execulink Telecom Inc. ■ Extend Communications Inc. ■ Farm Boy Company Inc. ■ Curtiss Wright Flow Control Corporation, Farris Engineering ■ Financial Navigators ■ Gates Canada Inc. ■ General Industrial Services ■ George and Edmison Partners ■ Gilbert-McEachern Electric Ltd. ■ Gordon’s Logowear
Visit us at brantfordbrantchamber.com