Make it timely

How do you apply this idea?

If you want to introduce a programme to change your employees’ behaviour, don’t do it at a random time. Do it at the beginning of the year, or the first of the month, on a Monday or when people have just come back from holidays.

Or when a person has just joined the company: this represents a big change for them and a time when they’ll be open to changing their behaviour in broader ways. Or when someone has come back from maternity leave, just been promoted or just moved office: these are all moments when habits become destabilised and people are more open to changing their behaviour.