PROVIDING INSIGHTS INTO BUSINESS PROCESS FLOW Process mining can reveal the whole process flow, both at a high level (looking at all instances of a process that have happened), or at a low level (drilling down to the individual order item). In this way, process mining adds a new perspective on processes and uncovers new opportunities for improvement. By comparison, traditional analysis and reporting often focus on individual phases within the process and fail to cover additional information, such as the order of process steps, durations, waiting times, changes, corrections, and the flow across multiple IT systems.
FLEXIBLE PROCESS IMPROVEMENT WITH SAP® SIGNAVIO® SOLUTIONS
The vast flexibility of the SAP® Signavio® Process Intelligence solution enables you to make use of the software in multiple scenarios. For example, a typical use case is the need to have a trans parent process flow to introduce continuous process improvements. A clear understanding of the process allows for analysis regarding bottlenecks, risks, or missing IT automation.
Some companies may already have a mature level of business process management and seek to further improve their performance by adding a new view to the actual processes. Others may merely start with mapping processes. At this stage, the quality and speed of interviews with process experts can be increased by capturing the process as it currently operates and discussing the expected and unexpected process behavior in unison. This leverages both the experience of the organization and the wisdom of the data.
As you take the the next step, moving from continuous improvement to operational excellence, SAP Signavio Process Intelligence can play a role at various stages of the initiative, including helping you monitor the effectiveness of controls, understand the legacy process in preparation of ERP transformation, and harmonize processes in preparation for broader organizational transformations, such as mergers.
Independent of the individual situation, all these scenarios can be based on a few common goals: measuring deviations from the intended process flow, understanding the necessity of deviations and adjustments, evaluating improvement potential, and gaining insights to form a foundation for action.
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