Certifications

Corporate governance Responsible and sustainable production Biodiversity Management Mitigating climate change Project Star GRI Content Summary

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Bracell has 2019 certifications that attest to the quality of its products and how operations and manufacturing process meet high standards of health, safety, quality, environment, and social responsibility.

The certifications include:

• Cerflor/PEFC – Cerflor / PEFC - a Brazilian certification internationally recognized by the Program for the Endorsement of Forest

Certification (PEFC), focused on sustainable forest management. It indicates the institution complies with environmental, social, and economic requirements that make up

CERFLOR’s five principles. Its standards were developed by the Special Committee for Forest Stewardship Studies (CEE) and are integrated with the Brazilian Association of

Technical Standards (ABNT) and the Brazilian

Institute of Metrology, Quality, and Technology (Inmetro). The certificate is applied, in the case of Bracell Bahia and São Paulo, for the responsible forest management (NBR 14789: 2012) and for the chain of custody of wood (NBR 14790: 2014). 100% of the wood used in the pulp production process comes from certified forests or sources controlled by

PEFC, which ensures the traceability of 100% of the wood used in pulp production processes from the source to the customer.

• Management Certifications - Bracell is ISO 14001: 2015 (Environmental Management

System) certified for its forestry and industrial activities at Bahia and industrial activities at

São Paulo. It is also certified by ISO 9001: 2015 (Quality Management System) for all of its industrial operations in Brazil. • FSC – an independent, non-governmental, non-profit organization created to promote responsible forest management. The FSC seal recognizes environmentally sound, socially beneficial and economically viable forest management, and identifies tools and resources that support positive and lasting change in forests and the people who inhabit it. Having its forest management and chain of custody certified since 2006, Bracell SP certifies to society that it uses natural resources properly and is committed to the non-predatory exploitation of forests.

• Halal – attests that the processes of production, storage, and commercialization of dissolving pulp have been evaluated and recognized by an Islamic organization and can serve the Muslim consumer market. It applies to Bahia.

• Isega – a German agency, certifies the product can be used by the industry serving the food sector, and is not harmful to consumers’ health. It respects the parameters of the United

States Department of Health and Human Services (FDA) and the German Federal Institute of Risk Assessment (BRF). It applies to Bahia and São Paulo.

• ABNT NBR ISO-IEC 17025 – São Paulo is

ABNT NBR ISO-IEC 17025 accredited for several environmental analyses of water and effluents. It aims to internationally standardize the testing processes performed in testing and calibration laboratories. It demonstrates the high reliability of the results of the analysis performed by the company.

• Kosher – It certifies that the products manufactured at the Bracell Bahia obey the specific rules that govern the orthodox Jewish diet.

Bracell 2019 Sustainability report About the report Bracell Development and social inclusion

In 2019, Bracell Bahia Forestry underwent a Cerflor recertification process for its forest management and ISO 14001. Renewal of certificates with zero open non-conformities was recommended. The area also carried out two complete internal audits (covering all areas), and three additional audits in Silviculture, Harvesting and Forest Logistics, based on the Cerflor Manejo Florestal and ISO 14001 standards.

In the same Forestry unit, all processes and activities related to certifications are managed by a specialized team and supported by the ‘Elo de Facilitadores’ Program. It promotes the performance of employees of different departments in the role of multipliers and internal auditors. The program held 58 inspections, identifying 39 deviations (duly corrected) and 97 improvements were implemented. In the same period, the facilitators received three pieces of training to improve their knowledge of certifications and tools for continuous improvement. It is important to highlight that in this program, employees are encouraged to propose improvements in the company’s processes (a task which is also part of employee evaluation). Every year, the performance of the facilitators is assessed and those who obtain the highest score are awarded. In the Industrial area of Bracell Bahia, 25 internal audits were carried out in two half-yearly cycles, covering all processes that are part of the scope of ISO 9001 and ISO 14001, and 12 chains of custody inspections. The deviations found were treated employing records in non-conformity reports, with the elimination of their root cause. The ISO 9001, ISO 14001, and Cerflor certificates underwent an external renewal audit in 2019.

In São Paulo’s Forestry unit, the forest management processes and the chain of custody underwent an internal audit to evaluate compliance with Cerflor and FSC certifications in preparation for upcoming external audits scheduled for 2020.

In the Industrial unit, there was an internal audit, carried out by the Integrated Management System team. It showed compliance with the requirements of the ISO9001 and ISO14001 standards. Also, a specialized company was hired that audited 100% of the environmental legislation applicable to Bracell SP.