IDN INSIGHTS
Supply Chain Leader Profiles Editor’s note: The following supply chain leaders were featured in The Journal of Healthcare Contracting’s Ten People to Watch issue.
What project or initiative are you looking forward to working on?
At Baptist Health South Florida, we are very fortunate to have developed a culture of continuous improvement and innovation within our team. For the past three years, we have designed business intelligence tools for all core functions, which have allowed us to deliver gamechanging results – some of the best in the industry. We are now deploying a CRM solution (Salesforce) in an innovative way to be our communication engine. Additionally, we will be automating the communication loop related to match exceptions, concept to contract, item substitutions, value analysis and other transactions requiring iterative interactions between the supply chain team, our supply partners, and the departments we support. We want to win at communication every time, and we believe this tool will help us achieve that goal.
George Godfrey, Chief Supply Chain Officer, Corporate VP, Shared Services, Baptist Health South Florida do so, they need the accurate data and analytical tools to promote good decisions. Transparent and frequent communication as a team is another essential element. I have always believed that if you provide your team with the tools they need, they can and will do wonderful things.
What are the most important attributes of successful supply chain teams today?
People are the most important component in creating and maintaining a successful supply chain. To be successful, team members need to be able to self-manage, and in order to 50
January 2023
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What changes brought about by the pandemic are here to stay in the supply chain?
Due to the pandemic, we have changed our perspective on supplier management, backorder management, item substitutions and market share agreements. We have found that having a single-source vendor and manufacturer in a specific geographic area can significantly affect patient care. The industry has been