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2019 WOMEN’S RETREAT: EXECUTIVES EYE HEAVY TO-DO LISTS IN NEW YEAR

One-stop fits all Why the newly renovated Grand Casino Hinckley is more than just a place for gamers Exclusive Inside: How Big Data, AI are helping today’s contractors

Dave Garvey, VP of Food and Beverage, Grand Casino Hinckley

Restoring a New Orleans landmark Check out our annual FM & HAVAC lists

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Official magazine of

September/October 2019 • www.ccr-mag.com


NATIONWIDE JOB SITE SERVICES

IN ONE PHONE CALL

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ou’ve hired the crew. You got the materials delivered on time. You arrive at the job site ready to oversee the start of a new project, but you step out of your truck only to find no dumpster, no portable toilets, no temporary fencing, no storage container to secure tools and equipment, and no office trailer for you to set up for the day. And you’ve got a crew full of people looking at you for direction. You were left hanging by your vendors. But what if you had one point of contact who could help you wrangle all your services and troubleshoot problems? There is a better way to manage a job site. Get all your temporary services handled with one phone call. Work with one account manager who has your back. And get all this with transparent, simplified billing.

You can’t have an OSHA-approved job site without portable toilets, and you don’t want the insurance risk of operating machinery without temporary fencing to keep people safe. Think it can’t be done? Let’s back up to when you first scheduled all those products. You probably called around to several vendors looking for availability at the right price. But the portable toilet company didn’t have fencing, and the dumpster hauler didn’t have office trailers. You ended up with multiple vendors, multiple contracts, and multiple people to hunt down when there’s a problem.

What if you had one company to help coordinate all your temporary services? One company to make all the calls and help you get your temporary services scheduled and delivered on time. That’s where ZTERS comes in. Think of us as your job site services partner. We make sure you’ve got everything you need to keep your job site secure and OSHA compliant. From the initial quote to final pickup, we’re your one point of contact. ZTERS is a family-owned and operated business founded in 2009 to help solve job site problems like yours. We’ve built a network of relationships with more than 14,000 haulers across the U.S. And we’ve helped manage more than 76,000 sites since we were founded. Our passion for waste and temporary site services stems from our family’s long history in the industry. We saw the problems you face. We saw the need for finding reliable site service providers nationwide. And we founded ZTERS to fill that void. Many of our account managers have been with us since we were founded in 2009, and we know the waste and job site services industry no matter what state you’re working in. Whether you have a project in the middle of nowhere—or the middle of a congested urban city center—we find the right products at the right price for your needs. And we put everything together in one easy-to-manage package for you. Have delivery problems? Call us. Need more time with that dumpster? Call us. We may not always be the cheapest option out there, but we will always take your call. Call ZTERS for your next job site and work with a dedicated account manager. We’ll do the legwork and find you the right portable toilets, temporary fencing, dumpsters, storage containers, and office trailers for your site.


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September/October • 2019 Vol. 18, No.5

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FEATURES 26 One-stop fits all  Why the newly renovated Grand Casino Hinckley is more than just a place for gamers 80  Hurdling into 2020  Leading women executives discuss what lies ahead

88  For the ages  Inside an Art Deco renovation for today’s changing workforce 144  Future forward  How Big Data, AI are helping predict repair needs

84  Restoring the Dome  New Orleans landmark (re)fitted for long haul Cover and feature photos by: Terry Bullock

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September/October • 2019 Vol. 18, No.5 SPECIAL COVERAGE Industry Events 18  CCRP – Nashville, TN 22  CCRP – New York, NY

INDUSTRY SEGMENTS

56  FACILITY MAINTENANCE 72 HVAC/ENERGY

DEPARTMENTS

6 Editor’s Note 12 Industry News 188 Commercial Construction & Renovation Data 190 Ad Index 192 Publisher’s Note

22

152 SPECIAL SECTION

Commercial Kitchens 129 Be the Good  Inside Bluegrass Hospitality Group’s restaurant-changing game plan 140 Off-premise  Survey: Consumers seek quick and easy dining options Federal Construction 152 Learning elite  Army Corps constructs school that’s STEAM teaching tool

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Healthcare 160 Wearing welcome  Hospital flooring options for every room Multi-Housing 170 Weather worthy  Beachside Alaskan condos get exterior overhaul Craft Brand and Marketing 179 The Engineering Crafters  The art and science of creating paper structures that save the planet

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EDITOR’S NOTE

EDITOR’S NOTE

by Michael J. Pallerino

Where did all the storefronts go?

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hey were different times. We were going to the mall. My Mom said Sunday, after church, would be the day that we would pack to the car and head to the Southern Park Mall in Boardman, Ohio. That 20-plus minute drive just across the Pennsylvania state line is one of my most cherished childhood memories. Developed by the Edward J. DeBartolo Corp. in 1970, the mall was co-designed by one of my mom’s cousins. At the time, the Southern Park Mall was an innovative entry into the decade’s diversifying cultural landscape. Named after the historic Southern Park Race Track, the mall quickly became a destination spot for people everywhere, anchored by JCPenney, Youngstown-based Strouss, Sears, and small Pittsburgh-based company called Joseph Horne Co. The mall was the place to be and be seen. It was a place for people to find a diverse set of products and services. And the

Pallerino family was no different. A food court to die for. Record shopping. The latest in clothing, shoes and accessories. Over the years, the surrounding area became a mecca for retailers, restauranteurs and hoteliers far and wide. But ever so slowly, the times (people, technology, priorities, etc.) changed. The Southern Park Mall, along with its myriad iterations over the years, is still there. And while people still stroll up and down its hallways, it is much different. Today’s retail landscape has lost a lot of its luster. With more and more storefronts struggling to find their way in today’s technology-driven world, the footprints are diminishing. So we change. If people no The myriad new longer want to flock to the malls for the anchor stores, food courts and look mixed used specialty retailers, you give them centers—with something else. You did not think you names like The were going to read this without that Avenues, The Collection, Halcyon— old “this-is-not-your-parent’s-shopping-experience” line did you? Well, are taking our today’s shoppers want and need culture by storm. something they can identify with. The options and With millennials expected to strategies are out make up 50% of the workforce there for the taking. by 2020 (75% by 2030), that old specialty store on the end of the mall walkway will not fly anymore. You have to give the people want they want (even if many really do not even know what that is these days). Host a festival featuring local, up-and-coming musicians and artists. Create a food truck area where different brands can showcase different menu options with every visit. Look at adding different tenants—fitness centers, spas, a gaming or bowling facility. The myriad new look mixed used centers—with names like The Avenues, The Collection, Halcyon—are taking our culture by storm. Restaurants. Movie theaters. Condos. Expansive walking and outdoor areas. The options and strategies are out there for the taking. At 13, believe it or not, our daughter has asked to go hang out at the local mall or mixed-use mega center. Her and her friends like to walk around and talk, take selfies, and catch up on the latest trends and gossip. Your customers (and ideas) are out there, too. You just need to connect with them. The brands that figure it out will win. The ones who do not, well, you get the picture.. CCR

Michael J. Pallerino is the editor of Commercial Construction & Renovation. You can reach him at 678.513.2397 or via email at mikep@ccr-mag.com.

We want to hear from you At Commercial Construction & Renovation, we’re always looking to showcase the best of what our industry is doing. If you have a project profile or a fresh perspective on how to keep our industry positively moving forward, shoot me an email at mikep@ccr-mag.com. We’d love to take a look.

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EDITORIAL EDITOR: Michael J. Pallerino 678.513.2397 • mikep@ccr-mag.com SENIOR ART DIRECTOR/AD PRODUCTION MANAGER: Brent Cashman 404.402.0125 • bocdesign@me.com CONTRIBUTING WRITER: Ron Treister rlt@communicatorsintl.com • 561-203-2981

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EDITORIAL BOARD RETAILERS AARON ANCELLO TD Bank VP Regional Facilities Manager AVP New England DAVE CRAWFORD Vice President of Design & Construction Belk Inc. STEVE KOWAL VP Construction & Property Management Hibbett Sporting Goods BOB MEZA Senior Construction Project Manager Target JOHN MIOLOGOS Director, Store Standards Store Design and Planning Walgreens Company JERRY SMITH Head of Construction Bluemercury

RESTAURANTS RON BIDINOST Vice President of Operations Bubbakoo’s Burritos Corporation GREGG LOLLIS Sr. Director, Design Development Chick-fil-A BOB WITKEN Director of Construction & Development Uncle Julio’s Corp. DAVID SHOTWELL Construction Manager, Flynn Restaurant Group ISYOL E. CABRERA Director Design and Construction Carvel DEMETRIA PETERSON Construction Manager II Checkers & Rally’s Drive in Restaurants DAVID THOMPSON Director of Construction WHICH WICH® SUPERIOR SANDWICHES

HOSPITALITY

HOSPITALITY SAMUEL D. BUCKINGHAM, RS CMCA AMS President & Co-Founder Evergreen Financial Partners LLC PUNIT R. SHAH President Liberty Group of Companies LU SACHARSKI Vice President of Operations and Project Management Interserv Hospitality

GENERAL CONTRACTOR MATT SCHIMENTI

President Schimenti Construction

DEVELOPMENT/PROJECT MANAGEMENT KAY BARRETT. NCIDQ, CDP

Senior Vice President, Cushman & Wakefield

LAURA GROSS Retail Facilities Manager American Signature Furniture

JOHN COOPER Principal Executive Vice President at Stormont Hospitality Group LLC

MEGAN HAGGERTY Founder Legacy Capital Investment

ERRAN THOMAS ZINZER Senior Manager Real Estate Services, Construction & Design

JOHN LAPINS VP of Design & Construction Auro Hotels

International Director JLL

MIKE KLEIN, AIA, NCARB

Sr. Manager, Architecture QA/QC Life Time Fitness

HEALTHCARE CLINTON “BROOKS” HERMAN, PMP Senior Facilities Project Manager UTHealth Science Center at Houston

STEVE JONES

GARY RALL Vice President of Design and Development, Holiday Inn Club Vacations

MIKE KRAUS Principal Kraus-Manning

ROBERT RAUCH CEO RAR Hospitality Faculty Assoc., Arizona State University

JIM SHEUCHENKO

JOE THOMAS Vice President Engineering Loews Hotels

GINA NODA President Connect Source Consulting Group, LLC.

ARCHITECTS/ENGINEERS NUNZIO DESANTIS

Executive VP & Director of Hospitality HKS

TOMMY LINSTROTH

Principal Trident Sustainability Group JEFF ROARK Principal/Partner Little JEFFREY D. MAHLER Vice President L2M JIM STAPELTON Vice President Nelson FRED MARGULIES Director of Retail Architecture Onyx Creative STEVEN MCKAY Senior Principal DLR Group BRIAN HAGEMEIER, P.E., LEED AP Program Manager GPD GROUP STEVEN R. OLSON, AIA

President Property Management Advisors LLC

CHRIS VARNEY Principal, Executive Vice President EMG

RICK TAKACH President and CEO Vesta Hospitality

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INDUSTRY NEWS

INDUSTRY NEWS

AroundtheIndustry Hospitality Marriott International Marriott International is starting its foray into the all-inclusive market with five resorts in Latin America and the Caribbean. The brand is carving out a space for itself by focusing on upper-upscale and luxury tiers rather than mass market. Oyo Hotels & Homes Oyo Hotels & Homes, India’s largest hotel company, has made the Hooters Casino Hotel Las Vegas its first U.S. purchase, as it pursues global expansion. Howard Johnson Howard Johnson hotels worldwide will undergo $40 million in renovations with an eye on recapturing the chain’s iconic look from the mid-20th Century. Designs will blend modernization with “a playful nod to the nostalgic days of orange roofs, ice cream and family road trips.” Kempinski Hotels Kempinski Hotels is planning for a new hotel in Dominica, an island that is part of the Windward Islands in the Lesser Antilles archipelago in the Caribbean Sea. Salt Hotels Salt Hotels plans to open five boutiques with properties in New York City, Texas, the Caribbean and London.

Hard Rock International The Hard Rock Hotel Madrid will open in 2020. The 159-room hotel will be conveniently located in the heart of the city, across from the Reina Sofia National Art Center Museum and next to the Atocha railway station. The hotel will offer panoramic views of the city from a rooftop bar and feature an urban garden with an outdoor pool. InterContinental Hotel The first InterContinental Hotel in the Pacific Northwest will be part of a $1 billion mixed-use project in downtown Bellevue, Washington. Launched by Fortress Development, the dual-tower development is scheduled for completion in 2022, and will feature 322 luxury condos and 85,000 square feet of retail space. Higgins Hotel New Orleans’ National WWII Museum will debut its own hotel in December, providing guests with a truly immersive opportunity via special exclusive museum programming. The 230-room Higgins Hotel & Conference Center is marketing primarily to the museum’s 800,000 annual visitors. North Pole Igloos North Pole Igloos hotel—a temporary hotel site—will open in April at the North Pole with 10 heated domes.

Restaurants Chick-fil-A Chick-fil-A plans to open 15 stores across Canada over the next five years, and chose Toronto for its first international location.

Saladworks Fast-casual chain Saladworks plans to open 20 locations by the end of 2019.

Potbelly Chicago-based brand Potbelly is looking to chart a new path forward, complete with a new franchising strategy and an updated store design. In addition, the company has announced deals that will bring 38 new restaurants to Las Vegas, the Carolinas and Tampa, Florida.

True Food Kitchen Health-focused chain True Food Kitchen will open its first New Jersey unit next year. The Arizona-based chain, which has locations in 16 states, features a menu focused on dishes with anti-inflammatory benefits.

J. Alexander’s J. Alexander’s will unveil a new 200-seat concept restaurant called Merus Grill in Houston this fall. The company operates 46 upscale-casual units under five other banners, including J. Alexander’s, Redlands Grill and Stoney River.

Cheesecake Factory/North Italia Cheesecake Factory will ramp up growth of the North Italia brand after its planned acquisition of parent Fox Restaurant Concepts (FRC). FRC plans to take advantage of Cheesecake Factory’s partnership with DoorDash to grow off-premise sales.

Caribou Coffee Caribou Coffee has created a drive-thru and walk-up concept called Caribou Cabins, designed for customers looking to grab coffee on the go. The 600-square-foot shops, which will not have indoor seating, will be the first location for the chain’s launch of its new Caribou Bou-sted line of caffeinated energy drinks.

Shake Shack Shake Shack is opening a 3,268-square-foot restaurant in New York City’s Theater District. In addition to the ground floor eatery, the location will feature a mezzanine and outdoor seating for 152.

Taco Bell Taco Bell has revealed a free-standing restaurant in Pacifica, California that uses the brand’s cantina format. The location serves alcohol and shareable entrees from an ocean view.

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Big Boy Restaurant Group Big Boy Restaurant Group is on a mission to revive the once-iconic 75-unit restaurant brand after becoming part owner in a buyout last year. Changes include updated menus, a new fast-casual model and a focus on franchising to help the chain grow to 200 locations by 2024.

COMMERCIAL CONSTRUCTION & RENOVATION — SEPTEMBER : OCTOBER 2019


Restaurants (continued) Avocados From Mexico Irving, Texas-based Avocados From Mexico will open a fast-casual restaurant in Dallas this fall with a menu starring the increasingly popular fruit. The marketing group operates roaming AvoEats carts and two concessions stands at Dallas’ American Airlines Center arena. The new Dallas unit will be its first restaurant. Stop & Shop Stop & Shop has unveiled 21 revamped stores on Long Island, New York, as part of a five-year plan to update its locations across the country. Meijer Meijer is preparing to open a smaller-format store called Woodward Corner Market in Michigan as part of a plan to open six urban stores

by 2021. The store will feature a coffee shop, and highlight fresh food and local items, as well as larger brands. Giant Eagle Giant Eagle has leased space for a 23,000-square-foot technology hub in Lawrenceville, Pennsylvania. The center is expected to open early next year and will support the grocer’s digital initiatives, including its click-and-collect program, scan-and-pay in-store shopping system and mobile app. Publix/GreenWise Market Publix will bring its GreenWise Market grocery concept to the bottom floor of two new apartment towers in Tampa. The store is expected to open in 2021 with options, including noodle bowls, draft beers, artisan pizzas, organic food and fresh produce.

Retail Old Navy Old Navy will open about 75 new stores annually with plans to grow from about 1,200 to 2,000 locations in North America. The growth plans, which come as Old Navy prepares to spin off from parent Gap, will focus largely on small, underserved markets.

Microsoft Microsoft’s planned acquisition of PromoteIQ is the tech company’s latest move to expand its retail partnerships and compete with Amazon. PromoteIQ, a marketing tech platform, counts Kohl’s, Office Depot and Overstock.com among its retail clients.

Lego Denmark-based toy brand Lego is in growth mode with plans to open a slew of new global stores, including 80 new locations in China and an Amsterdam flagship slated to open in December. It also plans to create a Legoland Discovery Center at the American Dream Meadowlands mall in East Rutherford, New Jersey.

Container Store The Container Store debuted a new retail format dubbed Custom Closets in Los Angeles, with plans to open a second location in Dallas later this year.

Dick’s Sporting Goods Dick’s Sporting Goods has reportedly transformed three of its stores into Dick’s Sporting Goods Clearance Outlets. The stores sell only clearance footwear and apparel from a variety of brands, and do not stock sports equipment or other products. Foot Locker Foot Locker will open a 14,000-square-foot flagship in Manchester, England in 2020. The new store, about twice the size of its current location in the city, will be the global footwear and athletic apparel retailer’s hub for the region. The North Face The North Face has created a new store format with the opening of an 8,000-square-foot New York City location. It also plans to remodel most of its 100 existing stores in the coming years. The lighter, brighter store features products and stories that encourage shoppers to explore, a dedicated pickup area for online orders and services including personal styling. Target Stores/Disney Target will add 750-square-foot Disney shops in 25 of its stores this fall and 40 additional locations in 2020. This marks Target’s first partner with an in-store shop. Target also has plans to open a new store next to the entrance to the Walt Disney World Resort in 2021. Athleta Gap-owned workout wear retailer Athleta will open 25 new stores this year and end 2019 with 185 standalone locations.

Roots Zero Waste Market Idaho has welcomed its first zero-waste grocer, Roots Zero Waste Market, which includes a plant-based apothecary. Produce is sold loose, minimal paper packaging is used for items like toilet paper and soap, and cleaning products come in glass spray jars. Don Quixote The owner of Japanese discount store chain Don Quixote is introducing a new retail format in the U.S. to appeal to more local shoppers. The company plans to expand its stores from 38 to 100, and introduce more products to move away from its reliance on Asian customers. Daiso Japanese discount retailer Daiso plans to grow its U.S. presence in the Northeast with the opening of its second store in the New York City area. Madewell Fashion brand Madewell, known for its denim styles and basic pieces, will spin off from parent J. Crew as a publicly traded company. CVS/HealthHUBs CVS Health will open 100 new stores this year, about one-third the number it typically opens annually. In 2020, it will cut the number further to around 50 new locations. The retailer will turn its focus to remodeling existing stores to create 1,500 HealthHUBs by the end of 2021. Whole Foods Market/Packed Party Whole Foods Market has teamed with a startup called Packed Party to create in-store party supply shops. The Packed Party Shops will feature a broad range of brightly colored, recyclable party goods.

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INDUSTRY NEWS

INDUSTRY NEWS

Corporate getaways Survey shows top meeting destinations

N

ew York (23%), Chicago (22%) and Las Vegas (20%) placed 1-2-3, respectively, in a tightly bunched ranking of top North American locations for meeting planners over the next two years, according to a recent STR survey. Orlando, Florida and Washington, D.C., were nearly as popular. While not in the list of top destinations, a notable 4% of the 1,000 meeting planners surveyed plan to hold a meeting in Puerto Rico in the next two years. As far as international locations, London was selected by more than one in four planners as a site the next three years, followed by Paris. In addition, Louisville, Austin, Denver and Nashville showed the greatest year-over-year increase in group hotel demand.

They said it... “You have to do things to create a loyal customer. That’s one of the things [we] work hard on. Our customers genuinely appreciate the fact that we care. Keeping relevant with your consumer and embracing technology and not walking away from it or saying it doesn’t work is critical.” — WSS president Rick Mina on keeping your customers satisfied in retail’s competitive age

“This brand has an incredibly high emotional connection with our target customers. That’s something that is a massive asset for us and we want to keep them.” — Dan Wegiel, EVP and chief growth and strategy officer at Panera Bread, on the brand’s new initiatives aimed at expanding its reach

“We wanted to be more relevant in culture. We wanted to pop up in other places that reinforced real and, in some [cases], surprising places where no other brands are.” — CMO Chris Brandt on how Chipotle saved its brand by embracing a centralized digital marketing strategy

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COMMERCIAL CONSTRUCTION & RENOVATION — SEPTEMBER : OCTOBER 2019


Grocer grabber Data shows power of Walmart in grocery game

W

hen it comes to all things grocery, Walmart leads the pack. According to Second Measure, the retail giant boasted 62% more online grocery customers than Instacart, which is its closest competitor. And the margins could get bigger. By the end of the year, Walmart plans to offer grocery pickup at 3,100 stores and same-day delivery at 1,600 stores, while also testing self-driving vehicle initiatives. Currently, about 2,450 of Walmart’s U.S. stores provide free grocery pickup, and 1,000 offer same-day delivery. In addition, the retailer is piloting a number of initiatives, including self-driving delivery vehicles, bringing grocery deliveries into shoppers’ homes and opening fulfillment facilities strictly dedicated to grocery pickup and delivery.

Where the designs are California continues to inspire restaurant design ideas

P

ick a city, any city. Atlanta. New York. Memphis. Paris. No matter what place you choose, chances are that there are restaurants there boasting looks inspired by California’s natural beauty and architectural styles. To capture that mellow West Coast vibe, restaurateurs are putting their own stamps on the style, including features like clean lines, light natural woods and muted palettes. According to some designers, subtler touches, like beamed ceilings and plaster walls, evoke that 1970’s Malibu ranch home look.

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SEPTEMBER : OCTOBER 2019 — COMMERCIAL CONSTRUCTION & RENOVATION

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INDUSTRY NEWS

INDUSTRY NEWS

Just do it I

www.news.nike.com/The Nike Joyride Run Flyknit

n today’s highly competitive retail landscape, if you want to drive traffic, you have to incite interest. That’s why Nike joined forces with Deep Local, The Mill and TCI. Together, the trio created an interactive experience for the Swoosh’s Joyride sneaker at its New York House of Innovation store. Go inside and you can wear the shoes and play three games on interactive digital flooring, such as "Busy Beads," which showcases the shoe's impact absorption. Or try your hand at “Skip ‘N Squish,” a hot lava-inspired game in which players jump from one group of beads to another trying to avoid “lava” to get to the other side of the floor. Get the most laps and you win. The game demonstrates the responsive and lightweight nature of the shoe. The final game, “Cushy Kicks,” is a mashup between football and ping pong, where players have to stop digital beads from entering their goal by deflecting them to the opposing player with their feet. The game promotes the shoe’s “personalized” cushioning.

The numbers game 670,000+ 329.1 206,000 The number of hotel rooms that were under construction or in development in 2018, the highest number in a decade as the hospitality industry invests in adding amenities and technology. (Lodging Econometrics)

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The number, in billions, that the 500 largest U.S. restaurant chains are on track to book in sales for 2019, a 3.7% rise compared to 2018. One of the drivers is third-party delivery deals. (Technomic)

COMMERCIAL CONSTRUCTION & RENOVATION — SEPTEMBER : OCTOBER 2019

The number of rooms the U.S. hotel pipeline reached in July, its highest level since the 211,000-plus of 2007. The numbers were boosted by smaller and more upscale properties. (STR)


HOSPITALITY HOSPITALITY HOSPITALITY

from Holiday Express Suites and Hilton Garden Inn and S from Holiday Inn Express & Suites and Hilton Garden Inn and Suites. PhotosPhotos from Photos Holiday Inn Express &Inn Suites and & Hilton Garden Inn and Suites.

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Ready. Aim. Network. CCRP takes on Nashville shooting range

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s far as retail showrooms go, the Nashville Armory is a model of modern day retail. With 15,000 square feet of retail showroom, classrooms and state-of-the-art indoor shooting range, the Armory offers everything today’s shooting enthusiast needs. As for Commercial Construction & Renovation People (CCRP), it provided everything the networking crew needed to catch up on industry happenings. If you want to be a part of these types of networking experiences, call David Corson today at 404.931.6569 or via email at davidc@ccr-mag.com.

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Creative Edge

Illuminate Lighting Design and Supply Jim ‘N Nick’s Bar-B-Q JLL Lendlease Corp Plaskolite

ThankThank You toYou Ourto Our CCRP CCRP Nashville, Nashville, TN TN Sponsors: Sponsors: Carvel

Cummings Signs

Ceso Inc.

EBI Consulting

Coast 2 Coast

Entouch

Communicators

Federal Heath

Thank you to our sponsors:

Serigraphics CESO, Inc. Adam Halverson: President Kevin Bohman: Vice President bohman@cesoinc.com adamh@serigraphicssigns.com 750 Old Hickory Blvd 2401 Nevada Avenue North SeeMNyou See New youYork in New CityYork September City September 12th, 2019 Brentwood, TN12th, 37027 2019 Minneapolis, 55427in (615) 928-5120 (763) 270-3311 www.cesoinc.com www.serigraphics.com

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COMMERCIAL CONSTRUCTION & RENOVATION — SEPTEMBER : OCTOBER 2019

Red Carpet Connection Serigraphics Smile Book Tristar Energy LLC

Wheaton Capital


Now, you can control your energy use and your bill. The new FPL Business Energy Manager shows how your business uses energy, even across multiple locations and accounts. See how you can save at FPL.com/BusinessEnergyManager.

CIRCLE NO. 11


INDUSTRY NEWS

INDUSTRY EVENTS • CCRP

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4.

2.

3.

5.

1. K irk Van Blaircom, Serigraphics Sign; Jim Rieckel, Entouch 2. Kevin Bohman, Ceso Inc, Steve Olson, Ceso Inc (CCRP 2019 Nashville Tourney Marksman Champion); Jim Thompson, Wheaton Capital 3. R on Treister, Communicators International; Matt Regenold, Ceso Inc

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6. 4. Kelly Burnette, Illuminate Lighting Design and Supply; Marilyn Brennan, American/Interstate Signcrafters 5. Chris Nagy & Scot Dever from Bridgestone Retail Operations 6. Greg Mooney, EBI Consulting; Janine Buettner, ArcVision

COMMERCIAL CONSTRUCTION & RENOVATION — SEPTEMBER : OCTOBER 2019


BUILD ON OUR EXPERIENCE

COMMERCIAL CRAFTSMANSHIP PERFECTING OUR CRAFT TO BETTER YOUR BUSINESS CIRCLE NO. 12


INDUSTRY NEWS

INDUSTRY EVENTS • CCRP

Alley Cats Annual NYC jaunt hits Times Square staple

W

orld-class chicken wings. Live music. Scores of TVs. When it comes to ideal networking spots, Printers Alley has it all—and a little more. Located right in the middle of the action in Times Square, the New York City hot spot played host to Commercial Construction & Renovation People’s (CCRP) annual Gotham meet up. One of the most anticipated CCRP networking events on the schedule, attendees took advantage of the Times Square allure. If you’re looking for a place to meet some of the industry’s key professionals, call David Corson today at 404-931-6569 or via email at davidc@ccr-mag.com.

to ach.

REGISTERED COMPANIES: Hunter Building Corp ICON Identicom Sign Solutions Illuminate Lighting Design & Supply Indusparquet JLL John Varvatos Enterprises Kolo Laticrete Lead Up For Women Legacy Capital Investment Lido Lighting Loro Piana Macy’s Madison Ad

Mancini Dufffy Modulex Brand On MTA Party City Petore Construction Phoenix Drone Pros Pioneer Properties Pipp Mobile PM Advisors Popbar Primark ProCoat Products RCI Kimba Regency Lighting Retail Maintenance Specialists Rockerz Inc

Thank You to Our CCRP Minneapolis, MN Sponsors:

Davis Marketing DWM Egan Sign EMG Entouch FacilityRx Services Fi Companies Floor & Decor Floormax USA GGS Partners Goldco Realty Hafele USA HercRentals HF Planners Hines by Facebook HTC Flooring

See you in Philadelphia, PA June 13th, 2019

Aeropostale American/Interstate Signcrafters Ann Sachs Consulting Asa Carlton Bed Bath & Beyond B-Free Hangers Bubbakoo’s Burritos Cedar Realty Trust Chain Store Maintenance Claremont Peconic Colony Connect Source Consulting Group Construction One Cooper Electric

SC Consulting Schimenti Construction Schlesinger Electric Serigraphics Sprinkles Steinmart Synection Taco Del Mar TD Bank The Meatball Shop Vegetation Control & Consulting Visual Millwork WCD Group World Dryer Zipwall

Thank you to our sponsors: Schimenti Construction Joe Rotondo, Vice President 650 Danbury Road Ridgefield, CT 06877 (914) 244-1900, ext 319 rotondo@schimenti.com www.schimenti.com

T

Thank You to Our CCRP Minneapolis, MN Sponsors:

RCI Kimba Construction Burt Negrin: President 36 Cain Dr. Plainview, NY 11803 (516) 780-9000 bnegrin@rcikimba.com

Construction One, Inc. Serigraphics Don Skorupski, Business Development Adam Halverson: President dskorupski@constructionone.com adamh@serigraphicssigns.com See you in Philadelphia, PA June 13th, 2019 101 E Town St, Suite 401 2401 Nevada Avenue North Columbus, OH 43215 Minneapolis, MN 55427 (480) 528-1145 (763) 270-3311 www.constructionone.com www.serigraphics.com

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COMMERCIAL CONSTRUCTION & RENOVATION — SEPTEMBER : OCTOBER 2019


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• Field replaceable beam angle reflectors • Selectable LED CCTs, 90+ CRI • Dim with CFL/LED, ELV or 0-10V controls


INDUSTRY NEWS

INDUSTRY EVENTS • CCRP

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3.

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1. D  edrick Kirkem, John Varvatos Enterprises; Bjorn Bowman, Serigraphics 2. Burt Negrin, RCI Kimba; Adam Goldschmidt, Goldco Realty; Ann Sachs, Ann Sachs Consulting 3. John Catanese, Chain Store Maintenance; Tom Kay, Entouch 4. Aaron Ancello, TD Bank; Lisa Schwartz, ProCoat Products; Lauren Albrecht, Laticrete 5. Don Skorupski, Construction One; Tom Fenton, Schimenti Construction; Ben Adler, The Red Carpet Connection 6. David Corson, CCR; Wendy Lew, Stein Mart; Steven Greenspan, Vegetation Control & Consulting 7. Joseph Triglia, Claremomt Peconic; Rita Louie, Kolo; John DiNunzio, Identicom Sign Solutions 8. Scott Kerman, World Dryer; Megan Haggerty, Legacy Capital Investment; Joe Cannizzaro, World Dryer 9. Shimmy Levita, Schlesinger Electric; Gina & Gerard Noda from Connect Source Consulting Group

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7.

14.

18.

10. Larry Schwartz, HTC Flooring; Neil Sperling, GGS Partners; Kelly Burnette, Illuminate Lighting Design and Supply; Peter Ferri, Hunter Building Corp 11. Chris Geraci & Kelly Radford from Party City 12. Colleen Biggs, Lead Up For Women; Jane Dopps, Bed Bath & Beyond; Adam Dopps, Taco Del Mar 13. Steven Durante, HercRentals; Nicole Sheppard, Regency Lighting; Joe Rotondo, Schimenti Construction 14. Kevin Rourke, Davis Marketing Associates; Stephen MacKenzie, Mudulex Americas 15. Federica Vallone & Fatima Hakim from Loro Piana 16. Kelli Buhay, Retail Maintenance Specialists & Construction; Nate McNeil, Asa Carlton 17. Ben Van Wert & Amy Mason from DWM; Annette Debiec, Egan Sign, David Bauer, Hines at Facebook; Nicole Young, FaciltyRx Services 18. Bob Cocchi, Asa Carlton; Bob Smith; Rockerz Inc

COMMERCIAL CONSTRUCTION & RENOVATION — SEPTEMBER : OCTOBER 2019


CIRCLE NO. 14


One-stop fits all By Michael J. Pallerino

Why the newly renovated Grand Casino Hinckley is more than just a place for gamers 26

COMMERCIAL CONSTRUCTION & RENOVATION — SEPTEMBER : OCTOBER 2019


T

hey hunted. Fished. Gathered. In the land of deep lakes that

help define the Minnesota landscape, wild rice fields, majestic maple trees, and wild and bountiful berries, the Ojibwe tribe thrived in the mid1700s. Following the cycle of the seasons, they treated the land as it was family. The profound respect and admiration they had for nature was instilled in every child.

As with many Indian tribes, pressures from the outside world led to hardship and poverty. The Ojibwe preserved, diligently working to build a better future for future generations. The task was not easy, but in 1988, the Federal Indian Gaming Regulatory Act stepped in, eventually paving the way for the Mille Lacs Band to open two casinos— Grand Casino Mille Lacs in 1991 in Onamia, and the Grand Casino Hinckley in 1992 in Hinckley. The casinos created thousands of jobs and generated revenue that continue to benefit the Band, its nearly 4,600 members and its non-Indian neighbors. Along the way, revenue from the casino has helped the Mille Lacs Band build and improve schools, health care facilities, community centers, a water treatment facility, roads, ceremonial buildings, and much more. Today, the revenue has made possible donations to food shelves, schools, hospitals, law enforcement agencies, and other organizations that serve the entire community, boosting tourism and creating dozens of new businesses across the region.

SEPTEMBER : OCTOBER 2019 — COMMERCIAL CONSTRUCTION & RENOVATION

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ONE-STOP FITS ALL To give you a peek into the newly renovated Grand Casino Hinckley, Commercial Construction & Renovation sat down with Dave Garvey, VP of Food and Beverage at Grand Casino Hinckley.

Give us a snapshot of Grand Hinckley Casinos brand?

Our brand promise is, “Come to Grand Casino, where you can escape to find authentic, surprising adventures.”

What new upgrades and/or additions have you had? What was the motivation behind them?

As we looked at the remodel and rebranding project for Grand Casino Hinckley, we wanted to accomplish many objectives. We wanted to ensure we were taking care of our current guests and providing them

28

We continue to figure out how to do more and be more by looking for opportunities to streamline processes and ensure efficiency.

COMMERCIAL CONSTRUCTION & RENOVATION — SEPTEMBER : OCTOBER 2019

with the options they know and love. We built a full service, casual diner closer to our hotel towers to give our guests an easy option, which provides many of the favorites they want. We also looked to our current guest preferences with the remodel of our snack bar, “Provisions To-Go,” by keeping their favorite choices including burgers, sandwiches and pizza. With The Winds Steakhouse, one of our award-winning restaurants, we kept the renovations minimal and focused on lightening the venue up with new tile, bar tops and carpet. With the Grand Buffet, we started to push toward newer concepts and restaurant types. Many traditional casino buffets have cafeteria style set ups where guest get in line and walk the line to get their food. We


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ONE-STOP FITS ALL wanted to get away from that by providing an experience more like a food hall, where we are cooking through the entire restaurant. At each station, guest receive different experiences—from comfort food at Grand Traditions to fresh made pasta and pizza at Creare, to ramen and curry noodles at Twisted Noodle, and hand-scooped ice cream at Sweet Spot. The Grille House is our craft cocktail and beer restaurant, which offers a smokehouse inspired menu. Guests can have a large variety of experiences in just one venue, with everything from a traditional dining room, a modern bar, our indoor patio with garage doors to open during the great Minnesota summers, to our Speakeasy where guest can sneak away and enjoy a signature cocktail and appetizer. The Rival House was the last venue in the project and serves as our entertainment destination. Live music in the evenings, a variety of games like pool, shuffle board and skee ball. Guests can play each other on one of our four bowling lanes, which offer traditional bowling, as well as HyperBowling, which provides interactive bowling experiences unlike anything else. The restaurant features more than 16 screens to watch your favorite game, including a sports ticker around the full bar to get updated scores and stats. The Rivals menu is highlighted by signature sausages and artisanal pizza.

We see plenty of opportunity in the hospitality area. We are proud of who we are and what we offer.

Take us through your overall construction and design strategy.

When we were designing and rebranding our concepts, we wanted to accomplish a few things. First and foremost, we wanted to take care of our current guests by offering them things that were familiar and easy for them. Second, we wanted to engage new guests by offering experiences that they may be familiar with, but then again they may not be. Overall, we wanted to be able to offer engaging experiences to a wider demographic of guests, which would allow them to get to know and love us. Guests visiting The Grille House may not necessarily be a casino gamer, but the experience at this venue is beyond just gaming. We wanted to give them a place where they feel good and welcomed, because at

30

COMMERCIAL CONSTRUCTION & RENOVATION — SEPTEMBER : OCTOBER 2019


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C o n d e n s i n g CIRCLE NO. 16

Te c h n o l o g y


ONE-STOP FITS ALL

some point in their lives, they may become gamers. The experience they once had at The Grille House could be what drives them back and generates loyalty. We want our guests—gamers or not—to know we offer a whole experience beyond gaming that includes dining, hospitality, entertainment, and more.

What’s the biggest issue today related to the construction side of the business? One of the keys we looked at with design was the ability to minimize the amount of venues and seats open when business volume is low and ramp up accordingly with volumes are high. Another area we concentrated on was using technology to help minimize labor challenges. Finding places where we can be fast, efficient and provide great service, with less people working.

Talk about sustainability. What are you doing?

We are part of a food recycling program on a couple different levels. For years, much

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You must have a product that offers an experience that your guests are looking for, and then consistently deliver to that standard.

COMMERCIAL CONSTRUCTION & RENOVATION — SEPTEMBER : OCTOBER 2019

of our food waste has gone to local farmers to use for feed. Recently, we began a program where we are tracking food waste using technology to be even more impactful in this space.

What type of sustainability efforts do your guests expect?

After talking with our guests, it was clear that local and fresh was important. We continuously receive positive feedback from partnering with local businesses and fresh produce farms. The fish being served in The Winds Steakhouse is from a sustainable fish farm 90 miles away. That’s the kind of information that resonates well with our guests and ensures loyalty. Community is important to us.

What do you see as some of your biggest opportunities moving ahead?

We continue to figure out how to do more and be more by looking for opportunities to streamline processes and ensure efficiency.


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Hard Rock Atlantic City Casino, Atlantic City, NJ • Architect: Jeffrey Beers International, New York, NY General Contractor: TN Ward Company Builders, Atlantic City, NJ • Photographer: Michael Blackburn CIRCLE NO. 17


ONE-STOP FITS ALL Are you optimistic about what you see in the hotel/resort sector?

Yes, we see plenty of opportunity in the hospitality area. We are proud of who we are and what we offer, which is why we are continuously looking for opportunities to create not only a thrilling entertainment experience, but also a relaxing escape at the end of the day. We want our guests entire experience to be memorable from start to finish.

What trends are you seeing out there today?

Technology and its use to impact a guest visit and increase the efficiency of the operation.

What is the secret to creating a “must visit” hotel/resort in today’s competitive landscape?

You must have a product that offers an experience that your guests are looking for, and then consistently deliver to that standard.

Tell us what makes the Grand Hinckley Casinos brand so unique?

It all circles back to our brand promise, “Come to Grand Casino, where you can escape to find authentic, surprising adventures.” We are not trying to be something we are not, but we are trying to be what our guests want. We are focused on consistently delivering an experience that goes beyond what they see outside our property. CCR

One-on-one with... Dave Garvey

VP of Food and Beverage, Grand Casino Hinckley

What’s the most rewarding part of your job? Seeing “them” smile, whether it is a bride and groom having their wedding reception at our Events Center or the associate you are mentoring. That smile and acknowledgement of success is what it’s all about. What was the best advice you ever received? You have two ears and one mouth, listen twice as much as you speak. Name the three strongest traits any leader should have and why. Engagement — Leaders who are able to engage with their team(s) will be able empower the team, thus challenging them to be creative, responsible; get their buy in, their ideas and contributions. Then, recognize them for their contributions, which will build their confidence, knowledge and ability to be a leader. Passion — This is the trait that will engage your creative side and allow you to think outside of

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the box. It is the one that can get you through the toughest of times. Communication — We see more generations in the workforce today than any time I can remember, from the baby boomers to millennials, and everybody in between. A good leader will understand, or learn quickly, how to communicate effectively to all of them. What’s the best thing a guest ever said to you? “We will tell all of our friends and family how you exceeded our expectations.” What is the true key to success for any manager? Passion. Once you love your role as a manager, you get it. You look for challenges and ways to be better for tomorrow. How do you like to spend your down time? Fishing, either on a boat, or in a fish house on 3 feet of ice.

COMMERCIAL CONSTRUCTION & RENOVATION — SEPTEMBER : OCTOBER 2019


WITHOUT ZTERS

WITH ZTERS

To-Do List

To-Do List

1. Call haulers to compare dumpster rates

Call ZTERS

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CIRCLE NO. 18


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COMMERCIAL CONSTRUCTION & RENOVATION — SEPTEMBER : OCTOBER 2019


CIRCLE NO. 19


Hurdling into 2020 Leading women executives discuss what lies ahead

V

endor relationships. Technology. Mentoring. Strategic plans. When you look at the boxes on the to-do

list for the road ahead, the aforementioned topics are among the items that stand out. Just ask the leading women commercial construction executives who sat down to discuss business during our 2019 Commercial Construction & Renovation Women’s Retreat in Louisville in August.

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COMMERCIAL CONSTRUCTION & RENOVATION — SEPTEMBER : OCTOBER 2019


Anniece Acker

Lauren Albrecht

Kat Bielefeld

Founder, Speaker & Coach

Strategic Account Specialist - Retail

Director of New Store Construction

Colleen Biggs

Amanda Blieden

Kelli Buhay

Founder

Channel Manager

Director of Business Development

Celene Connell

Leslie Dean

Pam Goodwin

Supplier Relationship Manager

Account Director

President

Liz Hauswald

Sarah Kovac

Diane Maxwell

Principal

Director of Architecture & Engineering

General Manager

Gina Noda

Kelly Reilly

Lori Rowan

President

Senior Construction Manager

Project Coordinator

Kelly Spaulding

Jennifer Willett

Manager of Permitting & Signage

Marketing

Justine Yeagle

Nicole Young

Store Designer

Business Development

SEPTEMBER : OCTOBER 2019 — COMMERCIAL CONSTRUCTION & RENOVATION

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HURDLING INTO 2020 Taking residence from Aug. 1-4 at The Embassy Suites in downtown Louisville, retreat attendees discussed the ever-growing need for today's professionals to get more proficient and efficient in their day-to-day duties. The road to success, among others things, means finding ways to build their acumen and relationships. Sponsored by Commercial Construction & Renovation magazine, the roundtable discussion was part of the retreat's three-day agenda of business meetings and networking opportunities, including lunch and a tour of historic Churchill Downs. On the following pages is the first session of the event's roundtable discussion. The second part will be covered in the November/ December issue.

Leslie Dean, Storefloors: We all have different needs. What I need are the kind of partners that can give me new ideas for doing things a different way. Being in the business for so many years, I am tired of things going the same way all the time. I think women today are able to offer more insightful ideas. It seems like too many people just want to do things the easy way, the same old way. I am looking for more innovation.

CCR: Give us a snapshot of your role and some of your biggest needs? Sarah Kovac, Maverik: Right now, I need the support of my internal team and peers within my department. I’m the only woman among my direct peer group, which has been quite a challenge—being new to a company and a culture that is very male dominated. I am having to adapt and find new ways of looking at innovation, process and development in order to be successful.

Lori Rowan, Hunter Building Corp.: I’m the Sr. Project Coordinator in the Operations Department. As a company, we are always looking for good Subcontractors who are dependable and can build long lasting relationships. We try hard listening and paying attention to our client’s needs. By working with Subcontractors who do the same, helps ensure that our job will be successful.

Jen Willett, MarketSmart: I think what I need is time, which might actually be a symptom of needing to be better at time management. I have the ability to take complex situations and scenarios and break them down in a way that can be communicated across teams, from clients to internal teams, etc. I’m very adaptive. Kelly Spaulding, Party City: I need time, too. We’re usually put under pressure for opening stores within a few months and getting the support from the cities we work in through getting that information from the field. Anything I can offer is permit questions, because I do ask for them 24/7.

Amanda Blieden, YUM! Brands: At this stage in my career, I probably want and need more. I need to meet more people in the industry, especially women. There are not many of us. I am also looking for a fresh perspective.

Justine Yeagle, AC Moore Arts and Crafts: One thing that I can personally use is more female support, especially in such a male-dominated field. I’m looking to get more information about buying online and picking up store platforms. We haven’t rolled that out in our stores and it’s something we want to spend some time researching. We also want to branch outside of our traditional retail box to see what opportunities are out there, like the Benefits Cosmetics vending machines that are in airports. I think that’s an interesting concept that can be applied to the arts and crafts market. I can offer any interior designer who wants to pursue their NCIDQ certification. Over the years, I have helped others with their exam preparation. The process can be overwhelming, but it is important. Nicole Young, IdentiCom Signs: I’m a giver not a taker. So I am a hunter. I was in collections for 25 years, so I can sense things from people. Being in real estate, I can find properties that no one else can find. I know a lot of people in a lot of different industries, so I can get you in front of people you would never expect to sit down and talk to. I also am in a mentor program for young women who are just starting out. I want to teach them how to leave a legacy. Each one of us go to work, represent our brand and value our customers. I don’t put up signs; I build relationships. While you might not need my services today, I want you to remember me. It is about making an impression and making a difference. Pam Goodwin, Goodwin Commercial: I host a weekly TV show on Propelio TV teaching commercial real estate. I’m

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COMMERCIAL CONSTRUCTION & RENOVATION — SEPTEMBER : OCTOBER 2019


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CIRCLE NO. 20


HURDLING INTO 2020 always looking for guests. We have been on the air for about three months and it has been great. My goal is to have a national TV show on commercial real estate that can help women invest in real estate. Being in the business for so long I have seen and done a lot of things. I have a big Rolodex with lots of really big connections. I like to help people get connected. Celene Connell, Prime Retail Services: I think we need more platforms that can get women more involved and excited in the industry. We have to establish something that can help women be able to start, finish and solve a project. That goes back to my military background—get things accomplished.

Lauren Albrecht, Laticrete: I think there needs to be more networking opportunities in the industry, especially for women. I come from the retail ownership side of the business. Now that I am on the vendor side, I want to expand my network. Working in a male-dominated field, I want to be able to have a network where we can communicate. There are very few females in my company and most of them are on my team. We serve as project managers across 11 regions of the country, so it takes a lot of coordination-relationship building with men to get what we need them to do. Diane Maxwell, Choctaw Shopping Center Enterprise: I’m looking for a network, too. I’m new in my field and I need to be recruiting new tenants, having a network of professionals with experience in this field would be great! I’m Native American, I live on an Indian reservation and work for my tribe. there are around 570 tribes in the U.S.—most are looking to build up their economies with new development projects, and add products and services to their areas. Liz Hauswald, Nvironment: We are echoing a theme here. We all need networking. I’ve been in the industry for a long time, on both

42

sides of the table. I was on the in-house side and now I am on the vendor side. So I get both sides. Kat Bielefeld, Shoe Sensation: I can offer out-of-the-box problem-solving. In construction, we’re constantly being asked to mold, move and change, and to be cheaper and faster, so we are always looking for ways to do this. Kelli Buhay, Retail Maintenance Specialist: What I have to offer is my relationships with my clients, knowing that I’m always looking out in their best interest, their position, locations, our relationship and our friendships. My relationships run deep and I value that trust. What I also value about what I do is that I have my interior customers, which are all the people who work within Retail Maintenance Specialist. There are the people who speak with my customers, my project managers and coordinators who handle projects all day long, they are my ears I think at the end of the day, that’s what fulfills me, keeping everyone happy. Kelly Reilly, Campus Realty Advisors: After spending the first 13 years of my career working in the architecture industry, I recently accepted the position of Senior Construction Manager with Campus Realty Advisors, a firm focusing on the acquisition, development and asset management of private student housing near university campuses. In my past roles, the party line was always, “The contractor has to tell us what things are going to cost.” Now that I am on the ownership side, I am facing the challenges of developing early stage budgets and cost models that will hold up over the duration of a project. My biggest needs are industry partners with student housing experience who can offer insight and feedback for upcoming construction projects. Anniece Acker, Rise High Now: I came from the insurance industry, which was very male-dominated. I was able to serve as a coach there, helping roughly 8,500 CEOs, most of them men. I was brought in to balance the masculine and feminine energy. That’s what I am known for inside of all stages. I change the whole dynamics of a culture so that everybody wins. It is a matter of learning how to merge the cultures. We are all meant to wake up. We are all meant to step into our greatest, not step back. Gina Noda, Connect Source Consulting Group: I am the founder and principal consultant with Connect Source. I help bridge the gaps by connecting people and connecting the dots, creating cohesive and collaborative teams for successful outcomes for all, and setting up win-win-win-win situations for all. What I need is to hire some employees and start to grow my business.

COMMERCIAL CONSTRUCTION & RENOVATION — SEPTEMBER : OCTOBER 2019


We don’t strive to be bigger. We strive to deliver the best quality and service in the industry. Our specialized project management teams are highly effective in maintaining affordable budgets, meeting tight deadlines, and delivering quality construction turnovers on time, every time. From coast to coast, Alaska to Puerto Rico, Hunter Building Corporation has you completely covered on your next construction project! We offer a multitude of services nationwide ranging from tenant improvements, buildouts, remodels, ground-up construction, and project management. Hunter Building Corporation takes pride in the fact that many of our clients have been repeat customers for many years.

14609 Kimberley Lane • Houston, TX, 77079 281-377-6550 • Fax: 281-752-8600 info@hunterbuilding.com CIRCLE NO. 21

Retail Construction • Restaurants • Hospitality • Office Spaces • Medical


HURDLING INTO 2020 CCR: What are some of the hurdles you deal with or where are you stuck? Shoe Sensation’s Bielefeld: One of my hurdles is when I have to talk to a vendor that I don’t have a specific need for and I am busy. I don’t want to waste their time or mine. I would never not talk to them because you never know what they may bring to the table. It just may be that I cannot get with them on that specific day. Sometimes it is an email. IdentiCom Signs’ Young: What happens when you get an email like that? Do you respond? All of us probably get hundreds and hundreds of emails, so if what they are asking is not going to make an impact, how do you handle it? Shoe Sensation’s Bielefeld: I always try to answer within 48 hours. If I’m busy I will flag it and I try to get to it before the next week. That doesn’t always happen. We’re all human, so there’s that aspect. But I always try to reach out and say, “Hey, I can’t do it right now, try me again in two months, and then I can give you my time.” Even if your pitch is great and I need your services, if I’m fully engulfed in what I’m doing, it falls on deaf ears. MarketSmart’s Willett: You have to offer value to people because time is the most valuable thing they have, especially if you are calling and asking for something in a pitch. As a society, we are so used to being solicited. You get telemarketing calls at home, which can be disruptive. The way to help yourself get around that is to offer something up front first. There is a law of reciprocity that works with people when you make an offer. Over time, even if it’s not right away, the ones who you've been providing with value and not asking anything in return will begin to trust that you want to help them. Sales is about helping people. That’s all sales is. So if you’re finding people are not responsive, it is not the end of the line. Send them an email with a guide that they can sign up for, a video they can watch about your services, whatever the material is you have. It has to be relevant and valuable to them. Over time, you can build a relationship. IdentiCom’s Young: We start out with a phone call. Emails can be impersonal. I am a hands-on person, so I want to talk to you. I want your feedback. I want to hear the

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emotion in your voice versus an email. I don’t mind a, “Hey, Nicole. I’ll get back to you in two months when I’m ready.” Simple and to the point. Laticrete’s Albrecht: Because I come from both sides, I used to be more responsive to an email versus a cold call. But it is very important for me to take a phone call. That’s how I start to gain information, ask questions and offer my services. “Do you have any flooring issues?” I can offer some specifications or education. What are the maintenance concerns? What are the biggest team plays? AC Moore’s Yeagle: AC Moore’s Yeagle: My biggest hurdle is trying to bring fresh ideas, regarding new materials and finishes, to the company. Cost is always at the forefront of decisions and usually a new, innovative product is out of our targeted range.

“You have to offer value to people because time is the most valuable thing they have, especially if you are calling and asking for something in a pitch.” – Jennifer Willett, Marketing, MarketSmart

COMMERCIAL CONSTRUCTION & RENOVATION — SEPTEMBER : OCTOBER 2019

Retail Maintenance Specialist’s Buhay: Sometimes, when I find when people are looking for budget items and to cut their cost, if you will, what ends up happening in many cases is you get what you pay for. But if you are looking to save money, what are you really saving? You don’t want to end up with something that is done poorly and you certainly don’t want to end up throwing money at something you were trying to save on. Nvironment’s Hauswald: I would say, too, I don’t know if there is anybody else in the company you can engage with from a management perspective. Directors of


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CIRCLE NO. 22


HURDLING INTO 2020 construction are typically about budget, budget, budget. I get it and understand it—that’s appropriate. But from a customer experience standpoint, can you draw more customers in from your competitors when you create a different store experience for them? That might be something to explore. Shoe Sensation’s Bielefeld: I am a designer by trade. Now that I am in the construction world, it has been quite the change. Initially, I was fighting for really cool ideas. Everything came down to budgets. Now that I am a director, I see that in a different light—budgets are important. Everything comes from the top down. I am usually left with, “I want the Taj Mahal for five dollars.” I have been trying to sneak attack the whole process, by finding efficient ways to incorporate design.

“Sometimes, when I find when people are looking for budget items and to cut their cost, if you will, what ends up happening in many cases is you get what you pay for. But if you are looking to save money, what are you really saving?” – Kelli Buhay, Retail Maintenance Specialists

Storefloors’ Dean: I want to add one thing. For example, we are a liaison. We don’t charge a fee. We could go to every vendor out there for you because we don’t have a dog in the show. We can offer you every vendor out there, get all of the information you need, the budget, etc. We could source the products. We offer everything. Maverik’s Kovac: The most valuable thing for me, having an architectural background, has been talking to experienced superintendents. They are able to walk you through the process. It is important to invest your time and get as much on-site experience as possible You can look at a drawing all day, but when you see it being built, it completely changes how you look at it, how you draw it from the architectural side. You gain a whole new perspective. Laticrete’s Albrecht: You can look at manufacturers’ websites, too. We have free online tutorials on our website. Join your local CSI (Construction Specifications Institute) local chapter, ask vendors if they provide lunch and learns or tutorials. Party City’s Spaulding: When I went to Party City, I was a construction coordinator. I didn’t know what gondola was, and on the first day, that’s what they told me to order

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COMMERCIAL CONSTRUCTION & RENOVATION — SEPTEMBER : OCTOBER 2019


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CIRCLE NO. 23


HURDLING INTO 2020 for a store. So I starting asking tons of questions to the field guys. I tried to learn their lingo. That was a big help.

mistake again. Learn from them. If you fail, fail fast and take care of it. Nobody is going to know everything.

IdentiCom’s Young: It is good to go to the person who has been in the field for a long time. This person has more knowledge. It also helps them feel appreciated.

Storefloors’ Dean: One of the things I say all the time to GCs is that we’re here to help you succeed. We want to make your look good. And then go out and practice what you preach. They are going to want you to show them you can do it.

Goodwin Commercial’s Pam Goodwin: The first part of my career was in commercial interior design. You have to get out into the field and learn. I would take additional classes wherever and whenever I could. 30 years into this business and I am still learning every day. You just keep learning until you find a niche you like. You cannot be a generalist or a know it all. Nvironment’s Hauswald: The veteran construction guys are great. Don’t let them intimidate you. There are some who relish putting people in their place, especially women. So stand up and push back. I had one guy swear using every name in the book thinking it was going to offend me. And I was like, “I heard it all before.” Don’t be afraid to give it back and hold your own. The more you know from being out in the field, the better it is for you—from a drawing standpoint or project management position, whatever the situation takes you. Shoe Sensation’s Bielefeld: I have experienced a lot of what you’re talking about and I’m sure I will after 30-plus years. Here’s the thing: You’re going to make mistakes. That sucks. Just try not to make the same

Campus Realty Advisor’s Reilly: Campus Realty Advisor’s Reilly: Mistakes are going to happen, that’s inevitable. Depending on how you react, they can either be major disruptors or teaching moments. The sooner you own up to the problem, the sooner everyone on the team can discuss solutions, implement them, and move on.

“One of my biggest hurdles right now is a clash between the design and marketing side, versus what’s co-compliant for building and doing projects.” – Kelly Spaulding, Manager of Permitting & Signage, Party City

Connect Source's Noda: The biggest hurdle for me right now is being at this cross road with my business, do I stay where I am and just maintain where I am currently at or do I hire employees & start to scale my business? I have been stuck here as this is a really hard decision for me. YUM! Brands’ Blieden: These are great tips. One of the things I need is for people to respond to things in a timely manner. Sometimes, I need a response. It is good to have tips on how to get faster responses. IdentiCom Signs Young: I find that if you listen you will find clues within that conversation—what role people play. They can tell you how to get through the journey. A lot of the facility directors and sign companies I work with tell me what their role is in the process. The people on their team will be the ones who can help make the job better and more efficient. It is good to find who the team players are. When you have questions, you need answers. Your customers need answers. Laticrete’s Albrecht: I often find that giving people deadlines helps. “Please respond by the end of the day.” “Please respond by Friday, 3 p.m.” Nvironment’s Hauswald: When there is a deadline, what’s the impact? Tell the person, “If I don’t hear from you by this date, here’s what’s going to happen. You are not going to get what you need, when you need it.” Sometimes, it is sort of like a game of chicken. But there has to be that sort of understanding. Everyone needs to know the

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COMMERCIAL CONSTRUCTION & RENOVATION — SEPTEMBER : OCTOBER 2019


CIRCLE NO. 24


HURDLING INTO 2020 implications. Everybody gets phone calls and emails and questions during the day, so things fall through the cracks. It is not deliberate. But you have to get on the same page.

the things you need. When you get a blueprint, the program tells you what you need, what you have and what you do not. It can help connect you with everything.

Storefloors’ Dean: I treat them like my children. If they don’t answer me, I text them. I text people all of the time. That will get answers.

Shoe Sensation’s Bielefeld: We use the Smartsheet tracking system. I find that most people are just checking a box. Too many do that and so we have to hold them accountable. If you don’t have a task complete, it will be known. The tracking system tries to stop everyone from just checking boxes.

Goodwin Commercial’s Pam Goodwin: I find you also have to sometimes be a little more creative and just send them a text or email—send a video to their phone—to get their attention. We know people will respond to a video that comes with a text. It is a way to be different. Storefloors’ Dean: My biggest issues and problem comes from the client. The firms are finishing up the plans for you to get them at a 60 or 90 percent submittal. The GC is calling about the plans and saying he wants to start next week. It happens. And materials are late or broken. Sometime you don’t have enough. So I need as much time as possible. The communication part is where projects get stressed.

Campus Reality Advisor’s Reilly: Another problem can be the chain of communication. You cannot always talk directly to the person you need to, because a vendor, contractor or client requires all communication to flow through them. It can complicate and convolute the process, especially if someone in the middle of the chain of communication is unresponsive. Retail Maintenance Specialist’s Buhay: We have software FE better known now as FEXA that continues to check on all calls, projects, etc. The software is built to make sure our clients are taken care of throughout the life of the call. There are all different categories from tracking services, dollar volume, reporting, billing, invoicing or whatever it is that you need. It helps make sure that everything is being serviced, people are in place, products have been ordered, and so on. So I think a software-based situation helps greatly. Party City’s Spaulding: One of my biggest hurdles right now is a clash between the design and marketing side, versus what’s co-compliant for building and doing projects. A new concept from marketing is to include digital screens in the storefront windows. Cities typically frown on the idea of flashing advertisements in the windows. We are constantly trying to come up with a solution between what looks good for our brand and what a city will allow.

Nvironment’s Hauswald: One of the things we do to help our reps and vendors, and even our contractors, is once the specs are final, we email our reps all the information. Sometimes it’s not a lot of information. We might not know who the GC or sub is, but at least you are arming yourself. You can tell them what’s here, what’s specked and where the project is. It is a start. You have a fighting chance. Rise High Now’s Acker: This is really interesting information. It is the kind of information that can really come in handy. The idea that came to mind is a universal tracking system that can tell you all of

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AC Moore’s Yeagle: IAC Moore’s Yeagle: I recently dealt with a similar situation for our Wall Township, New Jersey store. The township has strict storefront signage rules and we like to brand big. We were deep into the process for a sign variance before deciding to withdraw due to the cost. It is imperative to ensure all of the departments are on the same page and understand the risks being taken when applying for a variance. Goodwin Commercial Pam Goodwin: I am sure most landlords won’t approve things like that in the first place, probably 99 percent will not. I would have to use standard language in the lease and keep sending it to marketing for approval.

COMMERCIAL CONSTRUCTION & RENOVATION — SEPTEMBER : OCTOBER 2019


» CCRS 2020 SPONSOR

CIRCLE NO. 25


HURDLING INTO 2020 Party City’s Spaulding: One of the challenges of predesign and the build teams are trying to see the expected outcome from what’s realistic versus a drawing. Its best to keep senior management and all parties involved when it comes to making those changes and what will actually be produced. This will keep all expectations consistent especially if there are price increases or surprise change orders. Retail Maintenance Specialist’s Buhay: Having been in the sign industry, there’s nothing like that relationship within marketing and signage that keeps giving. I worked with Invesco in India and Toronto, Canada, as well as in Chicago and Atlanta. If you have ever been in any of those cities, you will see that they have a huge signage presence. It is all about the image of the brand and that sign represents location as well, It is free marketing. So spending that money to me is well worth the issue. It is definitely the other side of the coin. Colleen Biggs, Lead Up For Women: When The Little Gym was looking at changes for its stores, we had the same issues. The best thing to do was to get all the powers to be that are making decisions in the room so that they understand what is happening. Have

the meeting now and let them know what the limitations are. That way, marketing has everything they need, including the limitations. They can be creative in that space, understanding what they can and cannot do. Shoe Sensation’s Bielefeld: Cost for those items alone is more expensive than window graphics. In every lease I have it says nothing can be blinking per city, state and township regulations. You don’t want to stop the flow of the store and disrupt sales. That is a big ask. I fight that battle every day. IdentiCom Signs’ Young: We help with all of that—permitting, background, everything. It saves the client from being frustrated with contractors, job site, property leasing, strip malls. We find other variances where you can do what you can’t do. So throw your margin to the stars. I deal with a lot of developers and what they are looking for in new locations. Goodwin Commercial’s Pam Goodwin: When I worked at Brinker International doing development for Chili’s, we always had issues getting things approved. Sometimes it is best to take your marketing department with you. They can learn, too. CCR

Live from Louisville, it’s …

Retreat attendees kickoff festivities at Louisville hotspot If you’re looking for everything and anything Louisville, Fourth Street Live! is the place to be. That is where attendees of this year’s Commercial Construction & Renovation Women’s Retreat kicked off the three-day networking/business event. Incorporating the heartbeat of downtown Louisville’s vibe, the restaurant is one of the city’s premier dining and entertainment destinations. Just a short walk from a slew of historic downtown hotels and Waterfront Park, it was the ideal place to get the Retreat ball rolling. Sponsored by Commercial Construction & Renovation magazine, the retreat featured a series of networking opportunities and roundtable discussion. The gathering was held at the Embassy Suites in downtown Louisville.

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COMMERCIAL CONSTRUCTION & RENOVATION — SEPTEMBER : OCTOBER 2019


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CIRCLE NO. 26

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HURDLING INTO 2020

A touch of Louisville

Premium steakhouse hosts dinner gathering

Saddle up

Tour of historic Churchill Downs highlights Retreat visit You can feel the history. Few experiences encompass everything that is the Bluegrass State like a tour of historic Churchill Downs. Since the first day its gates opened in 1875, people from around the world have marveled at its legacy. So, when it came time for attendees of the 2019 Commercial Construction & Renovation Women’s Retreat to network in style, network in style they did. From lunch, to the tour of its iconic horse farms, attendees got a brush with history. With help from the Kentucky Derby Museum, some good old-fashion horse play was on the agenda. Sponsored by Commercial Construction & Renovation magazine, the retreat, held at the Embassy Suites in downtown Louisville, featured a series of networking opportunities and roundtable discussion.

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COMMERCIAL CONSTRUCTION & RENOVATION — SEPTEMBER : OCTOBER 2019

Mention Eddie Merlot’s Prime Aged Beef and Seafood and the first thing the locals will tell you that it is one of America’s great steak houses. Founded by well-known wine connoisseur Bill Humphries, Eddie Merlot’s is the place people go to be seen. That’s why it served as the perfect spot to wind down after a long day of Retreat-related business. Sharing stories of the day, attendees of the Commercial Construction & Renovation Women’s Retreat had the perfect place to kick back and relax. The retreat, sponsored by Commercial Construction & Renovation magazine, was held at the Embassy Suites in downtown Louisville. The agenda featured a series of networking opportunities and roundtable discussion.


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f you are looking for the industry’s leading facility maintenance companies, check out our annual listing. The report provides all of the information you need to find the right FM firm in the retail, restaurant, hospitality & other commercial sectors. The listings include the contact information and contact person at each company. If your firm did not make this year’s list, contact publisher David Corson at davidc@ccr-mag.com. For a digital version, visit us online at www.ccr-mag.com. AA Sign & Lighting Maintenance

Corey Perez, Senior Vice President 700 Parker Square Flower Mound, TX 75028 (469) 322-1909 www.aasignlighting.com corey@adart.com Year Established: 1958, No. of Employees: 80 Services Provided: Lighting/Re-lamping, Signage Specialize In: Big-Box/Department, Specialty Stores, Groceries, Drug Stores, Hotels, Restaurants, Casinos, Medical Leading Clients: Tailored Brands, First Republic Bank, Stage Stores

Aircuity

Peter Jones, Publicist 55 Chapel St. Newton, MA 02458 (617) 367-0100 Fax: (617) 367-0160 www.aircuity.com peter.jones@mgr1.com Year Established: 2000 No. of Employees: N/A Services Provided: Electrical, HVAC Specialize In: Education, Healthcare, Federal Leading Clients: Georgetown University, Amazon, Google, Bank of America

Alert Labs Andrea Sangster, Marketing Programs Manager 132 Queen St., S, Unit 2 Kitchener, ONCanada N2G 1V9 (519) 500-8311 www.alertlabs.com andrea@alertlabs.com Year Established: 2015 No. of Employees: 50 Services Provided: Energy Products, Facility Maintenance Specialize In: Big-Box, Groceries, Shopping Centers, Drug Stores, Hotels, Resorts, Restaurants, Casinos, Education Leading Clients: N/A

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Amazing Pest Control

Grace Nappi, Business Development 105 Main St. Hackensack, NJ 07601 (800) 235-4393 Fax: (201) 336-9091 www.amazingpestcontrol.com gnappi@amazingpestcontrol.com Year Established: 2001 No. of Employees: 25+ Services Provided: Pest Control Specialize In: Big-Box, Specialty Stores, Groceries, Shopping Centers, Drug Stores, Hotels, Resorts, Restaurants, Casinos, Education, Healthcare, Federal Leading Clients: Party City, Dollar General, Children’s Place

Ambius

Zack Sterkenberg, Marketing Specialist 1125 Berkshire Blvd., Suite 150 Reading, PA 19610 (800) 581-9946 www.ambius.com ambius@ambius.com Year Established: 1963 No. of Employees: N/A Services Provided: Landscaping, Interior Landscaping Specialize In: Big-Box, Specialty Stores, Shopping Centers, Hotels, Resorts, Restaurants, Casinos, Education, Medical Leading Clients: N/A

Asa Carlton Inc.

Nate McNeil, Director of Retail Operations 5224 Palmero Ct. Buford, GA 30518 (770) 945-2195 www.asacarlton.com nmcneil@asacarlton.com Year Established: 2003 No. of Employees: 250 Services Provided: Electrical, Floorcare, Painting Specialize In: Big-Box, Specialty Stores, Groceries, Shopping Centers, Hotels, Restaurants, Healthcare Leading Clients: Home Depot, Chick-fil-A, J.C Penney, Briova, Dollar Tree

COMMERCIAL CONSTRUCTION & RENOVATION — SEPTEMBER : OCTOBER 2019


CIRCLE NO. 28


SPECIAL REPORT

FACILITY MAINTENANCE ASSA ABLOY Jan McKenzie, National Accounts 110 Sargent Dr. New Haven, CT 06511 (951) 212-0771 www.assaabloydss.com jan.mckenzie@assaabloy.com Year Established: 1994 No. of Employees: N/A Services Provided: Doors, Hardware, Security Solutions Specialize In: Big-Box, Specialty Stores, Groceries, Shopping Centers, Drug Stores, Hotels, Resorts, Restaurants, Casinos, Education, Medical, Federal Leading Clients: N/A

Big Rentz Jim Arabia, VP of Marketing 1063 McGaw Ave., #200 Irvine, CA 92614 (888) 242-4715 www.bigrentz.com orders@bigrentz.com Year Established: 2012 No. of Employees: 75 Services Provided: Equipment, Waste Disposal, Site Services and Equipment Rentals Specialize In: Big-Box, Specialty Stores, Groceries, Shopping Centers, Drug Stores, Hotels, Resorts, Casinos, Education, Federal, Entertainment/Sports Arenas Leading Clients: Confidential

Boss Facility Services Keith Keingstein, President 60 Adams Ave. Hauppauge, NY 11788 (631) 361-7430 www.bossfacilityservices.com info@bossfacilityservices.com Year Established: 2001 No. of Employees: 70 Services Provided: Electrical, HVAC, Janitorial, Lighting/Relamping, Painting, Pest Control, Plumbing, Roofing, Signage Specialize In: Big-Box, Specialty Stores, Groceries, Shopping Centers, Drug Stores, Hotels, Resorts, Restaurants, Casinos, Education, Healthcare Leading Clients: N/A

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BrandPoint Services, Inc. Dave Knoche, VP of Sales 820 Adams Ave., Suite 130 Trooper, PA 19403 (800) 905-4342 Fax: (484) 392-7520 www.brandpointservices.com dknoche@brandpointservices.com Year Established: 2002 No. of Employees: 27 Services Provided: Electrical, Floorcare, HVAC, Consulting, Painting, Pest Control, Plumbing, Equipment Specialize In: Big-Box, Specialty Stores, Groceries, Shopping Centers, Drug Stores, Hotels, Resorts, Restaurants, Education, Medical, Banking & Financial Services Leading Clients: BrandPoint works with a third of the top 100 retailers in the US. Please contact us to discuss

Chain Store Maintenance, Inc. John Catanese, Vice President 81 Union St., P.O. Box 2008 Attleboro, MA 02703 (800) 888-1675 Fax: (508) 222-8025 www.chainstore.com john@chainstore.com Year Established: 1991 No. of Employees: 55 Services Provided: Facility Maintenance Specialize In: Commercial Leading Clients: N/A

CS Hudson Jen Cheng, Head of Marketing & Brand Activations 700 Veterans Memorial Hwy., Suite 215 Hauppauge, NY 11788 (631) 260-1976 Ext. 6479 www.cs-hudson.com jcheng@cs-hudson.com Year Established: 2017 No. of Employees: 44 Services Provided: Electrical, Floorcare, HVAC, Janitorial, Consulting, Lighting/Re-lamping, Painting, Windows, Plumbing, Signage Specialize In: Specialty Stores, Shopping Centers, Restaurants, Healthcare Leading Clients: N/A

COMMERCIAL CONSTRUCTION & RENOVATION — SEPTEMBER : OCTOBER 2019


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CIRCLE NO. 29

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FACILITY MAINTENANCE Cushman & Wakefield

Tim Dehncke, VP, Enterprise Solutions 128 N First St. Colwich, KS 67030 (888) 328-2454 • Fax: (316) 721-3802 www.cushmanwakefield.com timothy.dehncke@cushwake.com Year Established: 1997 No. of Employees: 295 Services Provided: Electrical, HVAC, Landscaping, Lighting/Relamping, Painting, Windows, Parking Lot, Pest Control, Plumbing, Roofing, Signage, Equipment Specialize In: Big-Box, Specialty Stores, Groceries, Shopping Centers, Drug Stores, Hotels, Restaurants, Education, Medical Leading Clients: N/A

DENTCO

Teresa Phelps, National Sales Director 1161 E Clark Rd., Suite 124 Dewitt, MI 48820 (800) 993-3689 www.dentco.com • tphelps@dentco.com Year Established: 1977 No. of Employees: 150 Services Provided: Landscaping, Parking Lot, Snow Removal Specialize In: Big-Box, Specialty Stores, Groceries, Drug Stores, Hotels, Resorts, Restaurants Leading Clients: N/A

DWM Construction & Renovation

Bennett Van Wert, National Sales Manager 2 Northway Ln. Latham, NY 12110 (888) 396-9111 www.dwminc.com • bvanwert@dwminc.com Year Established: 1997 No. of Employees: 75 Services Provided: Electrical, Floorcare, HVAC, Lighting/Relamping, Painting, Windows, Pest Control, Plumbing Specialize In: Big-Box, Specialty Stores, Groceries, Restaurants, Education, Medical Leading Clients: N/A

Egan Sign Annette Debiec, Business Development & Marketing 1100 Berkshire Blvd., #200 Wyomissing, PA 19610 (610) 478-1330 • Fax: (610) 478-1332 www.egansign.com • Annette.debiec@egansign.com Year Established: 1990 No. of Employees: 19 Services Provided: Signage Specialize In: Big-Box, Specialty Stores, Groceries, Drug Stores, Restaurants, Urgent Care Leading Clients: Aaron’s, Famous Footwear, The Little Gym, Red Wing Shoes

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(800) 905-4342 CIRCLE NO. 30

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EMCOR Building Services

Shannon Terry, VP Marketing 3100 Woodcreek Dr. Downers Grove, IL 60515 (866) 890-7794 www.emcorgroup.com • emcor-info@emcor.net Year Established: 1994, No. of Employees: 10,000+ Services Provided: Electrical, Floorcare, HVAC, Janitorial, Landscaping, Lighting/Re-lamping, Painting, Windows, Parking Lot, Plumbing, Signage, Equipment, Handyman Specialize In: Big-Box, Specialty Stores, Groceries, Shopping Centers, Drug Stores, Hotels, Resorts, Restaurants, Casinos, Education, Healthcare, Federal, Manufacturing, High Tech, Commercial Office Leading Clients: U.S. Bank, U.S. Postal Service, NASA, Express Scripts, Goodyear, Stanford Health Care

EMG

Blake Brosa, Sr. VP 17200 N Perimeter Dr., Suite 100 Scottsdale, AZ 85255 (480) 777-1800 • Fax: (410) 785-6220 www.emgcorp.com • bbrosa@emgcorp.com Year Established: 1986, No. of Employees: 650+ Services Provided: 3DVR/As-builts, Electrical, Floorcare, HVAC, Janitorial, Landscaping, Consulting, Lighting/Re-lamping, Painting, Windows, Parking Lot, Pest Control, Plumbing, Roofing, Signage, Equipment, Waste Disposal, Project Management of All of The Above Specialize In: Big-Box, Specialty Stores, Groceries, Drug Stores, Hotels, Restaurants, Medical Leading Clients: McDonald’s, The Home Depot, Target

ENTOUCH

Tom Kay, Vice President Sales & Marketing 661 N Plano Rd., Suite 323 Richardson, TX 75081 (214) 912-9205 www.entouchcontrols.com • tom.kay@entouchcontrols.com Year Established: 2009, No. of Employees: 45 Services Provided: Energy Management Systems, Smart Building Solutions, Specialize In: Big-Box/Department, Specialty Stores, Shopping Centers, Drug Stores, Restaurants, Education, Medical, Senior Housing, C-Store, Fitness, Childcare, Automotive Leading Clients: FedEx Office, 24 Hour Fitness, JC Penney

Facilities Excellence David C Fanning, President 113B Commerce Park Dr. Westerville, OH 43082 (800) 354-2602 www.facilitiesexcellence.com dfanning@facilitiesexcellence.com Year Established: 2009, No. of Employees: 15 Services Provided: Electrical, HVAC, Janitorial, Landscaping, Consulting, Lighting/Re-lamping, Painting, Windows, Parking Lot, Pest Control, Plumbing, Roofing, Signage, Equipment Specialize In: Specialty Stores, Hotels, Restaurants Leading Clients: N/A

TRUST IS EVERYTHING TRUST IS WHAT WE’VE BUILT EVERYTHING ON, IT’S WHY WE HAVE ONE OF THE HIGHEST CLIENT SATISFACTION RATES IN THE INDUSTRY - AND WHY THEY KEEP COMING BACK.

MAINTENANCE - PROJECTS - DIGITAL

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(800) 905-4342

© 2019 BrandPoint Services, Inc.


SPECIAL REPORT

FACILITY MAINTENANCE Facility RX Services, LLC John DiNunzio, President 24659 Halsted Rd. Farmington Hills, MI 48335 (248) 566-6187 Fax: (248) 946-4198 www.facilityrxservices.com info@facilityrxservices.com Year Established: 2018 No. of Employees: 10 Services Provided: Electrical, Floorcare, HVAC, Janitorial, Landscaping, Consulting, Lighting/Re-lamping, Painting, Windows, Parking Lot, Pest Control, Plumbing, Roofing, Signage, Equipment, Waste Disposal, Remediation Specialize In: Big-Box, Specialty Stores, Groceries, Shopping Centers, Drug Stores, Hotels, Resorts, Restaurants, Casinos, Education, Healthcare, Federal Leading Clients: N/A

FCP Services James Loukusa, CEO 3185 Terminal Dr. Eagan, MN 55121 (651) 789-0790 www.fcpservices.com jloukusa@fcpservices.com Year Established: 1990 No. of Employees: 100 Services Provided: Consulting, Painting, General Contracting Specialize In: Big-Box, Specialty Stores, Groceries, Shopping Centers, Drug Stores, Hotels, Resorts, Restaurants, Casinos, Education, Medical, Federal Leading Clients: N/A

Federal Heath Shane Sommer, National Sales Manager 1128 Beville Rd., Suite E Daytona Beach, FL 32114 (813) 240-4542 Fax: (407) 672-0678 www.federalheath.com/maintenance ssommer@federalheath.com Year Established: 1901 No. of Employees: 650+ Services Provided: Lighting/Re-lamping, Signage Specialize In: Big-Box, Specialty Stores, Groceries, Shopping Centers, Drug Stores, Hotels, Resorts, Restaurants, Casinos, Healthcare Leading Clients: Target, Cracker Barrel, Texas Roadhouse

62

GGS Partners, LLC Neil A Sperling, Managing Partner P.O. Box 2857 Cherry Hill, NJ 08034 (609) 513-4346 Fax: (856) 424-5386 www.ggspartners.com neils@ggspartners.com Year Established: 2003 No. of Employees: 5 Services Provided: Electrical, Floorcare, HVAC, Janitorial, Lighting/Re-lamping, Painting, Windows, Pest Control, Plumbing, Locks, Handyman Specialize In: Specialty Stores, Restaurants, Healthcare, Multi-Site Franchises Leading Clients: N/A

Global Facility Management & Construction Stacy Brown, Vice President, Strategic Planning 525 Broadhollow Rd., Suite 100 Melville, NY 11747 (631) 617-6500 www.gfm247.com sales@gfm247.com Year Established: 2015 No. of Employees: 223 Services Provided: Electrical, Floorcare, Janitorial, Lighting/Re-lamping, Painting, Windows, Plumbing, Signage Specialize In: Big-Box, Specialty Stores, Shopping Centers, Drug Stores Leading Clients: N/A

Heritage Fire Security Mike Rose, President 105 Main St. Hackensack, NJ 07601 (800) 688-5557 Fax: (201) 336-9180 www.heritagefiresecurity.com info@heritagefiresecurity.com Year Established: N/A, No. of Employees: N/A Services Provided: Fire Security & Maintenance Specialize In: Big-Box/Department, Specialty Stores, Groceries, Shopping Centers, Drug Stores, Hotels, Resorts, Restaurants, Casinos, Education, Medical, Federal, Leading Clients: Ross Stores, Tilly’s CEC

COMMERCIAL CONSTRUCTION & RENOVATION — SEPTEMBER : OCTOBER 2019


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Condition Assessments Paving Evaluations • • Lighting/Energy Studies ••Facility Lighting/Energy Studies • •Paving Evaluations Studies Lighting/Energy • Lighting/Energy Studies

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FORMORE MORE INFORMATION, INFORMATION, CONTACT: FOR CONTACT: CHRIS VARNEY, EXECUTIVE VICE PRESIDENT | CVARNEY@EMGCORP.COM | 800.733.0660 EXT. 7608 FOR MORE INFORMATION, CONTACT:| 800.733.0660 EXT. 7608 CHRIS VARNEY, EXECUTIVE VICE PRESIDENT | CVARNEY@EMGCORP.COM FOR MORE INFORMATION, CONTACT: | 800.733.0660 EXT. 7608 CHRIS VARNEY, EXECUTIVE VICE PRESIDENT | CVARNEY@EMGCORP.COM CHRIS VARNEY, EXECUTIVE VICE PRESIDENT | CVARNEY@EMGCORP.COM | 800.733.0660 EXT. 7608 EMG 10461 MILL RUN CIRCLE, SUITE 1100, OWINGS MILLS, MD 21117

P 800.733.0660 | FCIRCLE, 410.785.6220 EMGCORP.COM For OWINGS more information, visit emgcorp.com or contact: EMG 10461 MILL RUN SUITE| 1100, MILLS, MD 21117 PEMG 800.733.0660 F 410.785.6220 |Executive EMGCORP.COM | cvarney@emgcorp.com Chris Varney, Vice President 800.733.0660 ext. 7608 For more information, emgcorp.com or| contact: 10461 MILL| RUN CIRCLE, SUITE 1100, OWINGS MILLS, MDvisit 21117 10461 MILL| RUN CIRCLE, SUITE 1100, OWINGS MILLS, MD visit 21117 PEMG 800.733.0660 FChris 410.785.6220 | EMGCORP.COM www.EMGcorp.com For more information, emgcorp.com or contact: | | 800.733.0660 ext. 7608 Varney, Executive P 800.733.0660 | F 410.785.6220 | EMGCORP.COM For Vice morePresident information,cvarney@emgcorp.com visit emgcorp.com or contact:

| cvarney@emgcorp.com | 800.733.0660 ext. 7608 Chris Varney, Executive Vice President www.EMGcorp.com | 800.733.0660 ext. 7608 Chris Varney, Executive Vice President | CIRCLE cvarney@emgcorp.com NO. 31 www.EMGcorp.com www.EMGcorp.com


SPECIAL REPORT

FACILITY MAINTENANCE IdentiCom Sign Solutions John DiNunzio, President 24657 Halsted Rd. Farmington Hills, MI 48335 (248) 344-9590 Fax: (248) 946-4198 www.identicomsigns.com info@identicomsigns.com Year Established: 2009 No. of Employees: 25 Services Provided: Electrical, Consulting, Lighting/Re-lamping, Painting, Parking Lot, Signage, Specialize In: Big-Box, Specialty Stores, Groceries, Shopping Centers, Drug Stores, Hotels, Resorts, Restaurants, Casinos, Education, Healthcare, Federal Leading Clients: N/A

JLG Industries, Inc. Richard Wright, Senior Manager, Public Relations, Access Segment 1 JLG Dr. McConnellsburg, PA 17233 (717) 485-5161 www.jlg.com www.jlg.com/en/about-jlg/contact-us Year Established: 1969 No. of Employees: 4,000 Services Provided: Equipment Specialize In: General Construction Leading Clients: N/A

Laser Facility Management Bryan Kelley, CEO 5701 N Pine Island Rd., Suite 255 Tamarac, FL 33321 (561) 235-7444 www.laserfacility.com bryan@laserfacility.com Year Established: 2018 No. of Employees: 14 Services Provided: Electrical, Floorcare, HVAC, Landscaping, Lighting/Re-lamping, Painting, Parking Lot, Pest Control, Plumbing, Roofing Specialize In: Big-Box, Specialty Stores, Hotels Leading Clients: Zara, T-Mobile, HR Block, Motel 6, Dolce and Gabbana

MainSource Roof Management

MainSource R O O F

M A N A G E M E N T

Jeff Ansel, Director of Business Development P.O. Box 45718 Atlanta, GA 30320 (770) 500-9681 Fax: (404) 965-9369 www.mainsourcemgt.com jeffa@mainsourcemgt.com Year Established: N/A No. of Employees: N/A Services Provided: Roofing Specialize In: Big-Box, Specialty Stores, Groceries, Shopping Centers, Drug Stores, Hotels, Resorts, Restaurants, Casinos Leading Clients: Lowe’s, O’Reilly’s, Target, At Home

Paint Folks Johnson Controls Ryan Nolan, Global Public Relations Program Manager Johnson Controls, Building Technologies & Solutions 507 E Michigan St. Milwaukee, WI 53202 (414) 524-6170 www.johnsoncontrols.com • ryan.p.nolan@jci.com Year Established: N/A, No. of Employees: 120,000 Services Provided: Electrical, HVAC, Lighting/Re-lamping Specialize In: Big-Box/Department, Specialty Stores, Groceries, Shopping Centers, Drug Stores, Hotels, Resorts, Education, Medical, Federal, Correction Facilities, Municipal Buildings, Historic Facilities Leading Clients: N/A

64

Brian Foster, Senior Vice President 105 Main St., 3rd Floor Hackensack, NJ 07601 (888) 888-7870 Fax: (201) 936-9180 www.paintfolks.com bfoster@paintfolks.com Year Established: 2011 No. of Employees: 18 Services Provided: Painting Specialize In: Specialty Stores, Groceries, Shopping Centers, Drug Stores, Hotels, Resorts, Restaurants, Casinos, Education, Healthcare, Federal Leading Clients: N/A

COMMERCIAL CONSTRUCTION & RENOVATION — SEPTEMBER : OCTOBER 2019


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info@zipwall.com CIRCLE NO. 32

800-718-2255


SPECIAL REPORT

FACILITY MAINTENANCE Philadelphia Sign Rob Mehmet, National Sales Executive 707 W Spring Garden St. Palmyra, NJ 08065 (856) 829-1460 Fax: (856) 829-8549 www.philadelphiasign.com robmehmet@philadelphiasign.com Year Established: 1905 No. of Employees: 422 Services Provided: Lighting/Re-lamping, Parking Lot, Signage Specialize In: Big-Box, Groceries, Shopping Centers, Drug Stores, Hotels, Resorts, Restaurants, Casinos, Education, Healthcare, Financial, Automotive, Retail Leading Clients: PNC Bank, Allstate, Chase, Regions Bank, Subaru

Pioneer Properties, LLC Mike Bosslett, National Account Representative 18 W Passaic St. Rochelle Park, NJ 07662 (201) 655-6060 Fax: (201) 655-7367 www.pioneerproperties.com mike@pioneerproperties.com Year Established: 1996 No. of Employees: 15 Services Provided: Electrical, Floorcare, HVAC, Lighting/Relamping, Painting, Parking Lot, Plumbing, Signage Specialize In: Big-Box, Specialty Stores, Shopping Centers, Restaurants, Education- Child After Care/Pre-School, Federal-Banks Leading Clients: N/A

Prime Retail Services Richard Alexander, Facility Services Manager 3617 Southland Dr. Flowery Branch, GA 30542 (866) 504-3511 Fax: (866) 584-3605 www.primeretailservices.com ralexander@primeretailservices.com Year Established: 2014 No. of Employees: 450 Services Provided: Electrical, Floorcare, HVAC, Janitorial, Landscaping, Consulting, Lighting/Re-lamping, Painting, Windows, Parking Lot, Pest Control, Plumbing, Roofing, Signage, Equipment, Waste Disposal, Facility Management Specialize In: Specialty Stores, Groceries, Shopping Centers, Drug Stores, Hotels, Resorts, Restaurants, Casinos, Education, Healthcare, Federal, Other Leading Clients: Walmart, Best Buy, LIDL, McDonald’s, Publix, PetSmart

66

ProCoat Products Lisa Schwartz, President 260 Centre St. Holbrook, MA 02343 (781) 767-2270 Fax: (781) 767-2271 www.procoat.com lisa.schwartz@procoat.com Year Established: N/A No. of Employees: N/A Services Provided: Ceiling Resurfacing Specialize In: Big-Box, Specialty Stores, Groceries, Shopping Centers, Drug Stores, Hotels, Resorts, Restaurants, Casinos, Education, Medical, Federal Leading Clients: J.C. Penney, Panera Bread, Tailored Brands

Q1 Facility Serv. LTD DonaldGeddis, Owner 8858 Clay St. Montville, OH 44064 (440) 321-2971 www.q1fs.com info@q1fs.com Year Established: 2008 No. of Employees: N/A Services Provided: Electrical, HVAC, Landscaping, Consulting, Lighting/Re-lamping, Painting, Parking Lot, Pest Control, Plumbing, Roofing, Signage Specialize In: Big-Box, Specialty Stores, Groceries, Shopping Centers, Drug Stores, Restaurants Leading Clients: Benchmark Group, Kroger, Glazer Ind.

Quality Equipment Management Kevin Fleming, V.P. Business Development 11030 Jones Bridge Rd., Suite 304 Johns Creek, GA 30022 (404) 210-7468 www.qemanagement.com kevin.fleming@qemanagement.com Year Established: 2015 No. of Employees: 30 Services Provided: Equipment, Waste Disposal, Temporary Storage, Portable Toilets, Office Trailers, Roll-Off Dumpsters, Weekly Scheduled Trash Pick-Up Specialize In: Groceries, Shopping Centers, Drug Stores, Hotels, Restaurants Leading Clients: Best Buy, Walgreens, Beam Team Construction

COMMERCIAL CONSTRUCTION & RENOVATION — SEPTEMBER : OCTOBER 2019


Roof Assessments, Repairs and Capital Outlay Programs

IBC Special Inspections

respond. Condition Assessments and Surveys

Pavement and Drainage Management

Adaptive Reuse and Remodels

Snow Load Analysis

Post-Disaster Surveys and Repairs

dedicated to the art of engineering.

Wallace Engineering Structural and Civil Consultants Atlanta | Denver | Kansas City | Oklahoma City | Tulsa 800.364.5858 | wallacesc.com CIRCLE NO. 33


SPECIAL REPORT

FACILITY MAINTENANCE REHAU Sue Martin, Marketing Communications 1501 Edwards Ferry Rd., NE Leesburg, VA 20176 (703) 777-5255 Fax: (703) 777-3053 www.na.rehau.com rehau.mailbox@rehau.com Year Established: 1948 No. of Employees: 20,000 Services Provided: HVAC, Windows, Plumbing, Millwork Specialize In: Specialty Stores, Shopping Centers, Hotels, Resorts, Restaurants, Casinos, Education, Healthcare, Federal, Mixed Use Leading Clients: Commercial Installations Worldwide

Rockerz Inc. Robert Smith, Director Business/ Nat'l Acct 100 Commonwealth Dr. Warrendale, PA 15086 (724) 612-6520 www.rockerzinc.com rsmith@rockerzinc.com Year Established: 2004 No. of Employees: 60 Services Provided: Floorcare, Polished Concrete Specialize In: Big-Box, Specialty Stores, Groceries, Shopping Centers, Drug Stores, Hotels, Resorts, Restaurants, Casinos, Education, Healthcare, Federal, Other Leading Clients: N/A

Rentokil Steritech Julianne Bisognini, Marketing Manager 1125 Berkshire Blvd., Suite 150 Reading, PA 19610 (800) 488-9495 www.rentokil-steritech.com julianne.bisognini@rentokil.com Year Established: 1925 No. of Employees: 6,500 Services Provided: Pest Control Specialize In: Big-Box, Specialty Stores, Groceries, Shopping Centers, Drug Stores, Hotels, Resorts, Restaurants, Casinos, Education, Healthcare, Federal, Other Leading Clients: CBRE, JLL, Cushman & Wakefield, Capital Realty, AIMCO, Urban Innovations

Retail Maintenance Specialists & Construction Kelli Buhay, Director 1995 Swarthmore Ave. Lakewood, NJ 08701 (609) 891-9954 www.retailmsc.com kelli@retailmsc.com Year Established: 2003 No. of Employees: 45 Services Provided: Electrical, Floorcare, Landscaping, Lighting/ Re-lamping, Painting, Windows, Parking Lot, Roofing, Signage, Equipment, Other Specialize In: Big-Box, Specialty Stores, Groceries, Shopping Centers, Drug Stores, Restaurants, Medical Leading Clients: Samsung, Foot Locker, Rite Aid

68

Rogers Avia Tribble, Marketing Manager 2050 Marconi Dr. Alpharetta, GA 30005 (678) 822-4757 (866) 592-3410 www.rogersservices.com mminor@lrogerselectric.com Year Established: 1983 No. of Employees: 1500 Services Provided: Electrical, HVAC, Lighting/Re-lamping, Plumbing Specialize In: Big-Box, Specialty Stores, Groceries, Shopping Centers, Drug Stores, Restaurants, Education, Healthcare Leading Clients: Home Depot, Walmart, Bank of America, Target, RaceTrac, Best Buy

Royal Services Kathy David, Director of Client Growth 19175 Metcalf Ave. Overland Park, KS 66085 (800) 728-1155 www.royalsolves.com kdavid@royalsolves.com Year Established: 1993 No. of Employees: 50 Services Provided: Electrical, Floorcare, HVAC, Consulting, Lighting/Re-lamping, Painting, Plumbing, Signage Specialize In: Specialty Stores, Shopping Centers Leading Clients: National Multi-Site Brands

COMMERCIAL CONSTRUCTION & RENOVATION — SEPTEMBER : OCTOBER 2019


CIRCLE NO. 34


SPECIAL REPORT

FACILITY MAINTENANCE Sloan Alison Heitman, Director, Global Marketing Communications 10500 Seymour Ave. Franklin Park, IL 60131-1259 (847) 671-4300 • Fax: (847) 671-6944 www.sloan.com • alison.heitman@sloan.com Year Established: 1906 No. of Employees: N/A Services Provided: Plumbing Specialize In: Shopping Centers, Hotels, Resorts, Restaurants, Casinos, Education, Medical, Federal Leading Clients: N/A

Store Techs, LLC Allison Brown, Business Administrator P.O. Box 402992 Hesperia, CA 92340 (760) 956-5928 www.storetechsllc.com • storetechsllc@gmail.com Year Established: 2014, No. of Employees: 15 Services Provided: Electrical, Floorcare, HVAC, Janitorial, Landscaping, Lighting/Re-lamping, Painting, Windows, Parking Lot, Pest Control, Plumbing, Roofing, Signage Specialize In: Big-Box, Specialty Stores, Groceries, Shopping Centers, Drug Stores, Hotels, Resorts, Restaurants, Education, Healthcare, Federal Leading Clients: N/A

Thomas Consultants, Inc. Kevin Brent, VP, Sales 4140 E Raines Rd. Memphis, TN 38118 (901) 398-8426 • Fax: (901) 398-5749 www.gotci.com • kbrent@gotci.com Year Established: 1986, No. of Employees: 7 Services Provided: IT/Video Security Specialize In: Education, Healthcare, Federal Leading Clients: We Are VARs, Partners and Resellers for Most of The Major OEM Hardware and Software Manufacturers

Veterans Worldwide Maintenance Phil Chiellini, Vice President 105 Main St., 3rd Floor Hackensack, NJ 07601 (800) 235-4393 • Fax: (201) 336-9091 www.veteransmaintenance.com • pchiellini@vpssinc.com Year Established: 1998, No. of Employees: 30+ Services Provided: Electrical, Floorcare, Janitorial, Landscaping, Lighting/Re-lamping, Painting, Parking Lot, Pest Control, Plumbing, Roofing, Fire + Life Safety Specialize In: Big-Box, Specialty Stores, Groceries, Shopping Centers, Drug Stores, Restaurants, Retail Leading Clients: N/A

70

Wallace Engineering Structural Consultants, Inc.

Brad Thurman, PE, FSMPS, CPSM, Principal 123 N Martin Luther King Jr., Blvd. Tulsa, OK 74103 (800) 364-5858 • Fax: (918) 584-8689 www.wallacesc.com • bthurman@wallacesc.com Year Established: 1981, No. of Employees: 157 Services Provided: Consulting Specialize In: Big-Box, Specialty Stores, Groceries, Shopping Centers, Drug Stores, Hotels, Resorts, Restaurants, Casinos, Education, Healthcare Leading Clients: Walmart Stores, Inc., Jiffy Lube, Bridgestone Retail Operations

WaterSignal

Aaron Beasley, Vice President of Sales 510 Staghorn Ct. Alpharetta, GA 30004 (844) 232-6100 www.watersignal.com • save@watersignal.com Year Established: 2009, No. of Employees: 20 Services Provided: HVAC, Landscaping, Consulting, Plumbing, Equipment, Water Flow Monitoring, Leak Detection Specialize In: Big-Box, Specialty Stores, Groceries, Shopping Centers, Drug Stores, Hotels, Resorts, Restaurants, Casinos, Education, Medical, Federal, We Can Monitor Any Property/Building with A Water Meter. Leading Clients: Cousins, Transwestern, CAT, JLL, The Ritz-Carlton, Emory University

ZipWall Dust Barrier System

Doreen Bouvier, Customer Service Manager 37 Broadway Arlington, MA 02474 (800) 718-2255 www.zipwall.com • info@zipwall.com Year Established: 1997, No. of Employees: N/A Services Provided: Other Specialize In: Big-Box, Specialty Stores, Groceries, Shopping Centers, Drug Stores, Hotels, Resorts, Restaurants, Casinos, Education, Medical, Federal Leading Clients: N/A

ZTERS

Tiffany Hodde, Sales Manager 13727 Office Park Dr. Houston, TX 77070 (877) 893-7743 Ext. 103 www.zters.com • tiffany@zters.com Year Established: 2009, No. of Employees: 60 Services Provided: Equipment, Waste Disposal, Facility Management, Construction Site Services Specialize In: Big-Box, Shopping Centers, Hotels, Restaurants, Construction Sites Leading Clients: N/A

COMMERCIAL CONSTRUCTION & RENOVATION — SEPTEMBER : OCTOBER 2019


CIRCLE NO. 35


SPECIAL REPORT

HVAC/ENERGY

HVAC/Energy Control firms take spotlight in annual listing

I

f HVAC and energy control are at the top of your to-do list, you can find everything you need— and more—in our annual company listings. The list provides the contact person and contact information you need to get started. To see how to get listed in the next report, email publisher David Corson at davidc@ccr-mag.com. For a digital version, visit us online at www.ccr-mag.com. ADEY Tom Tonkins, Business Development Director-USA 51 Fox Pointe Dr. Pittsburgh, PA 15238 (412) 406-8292 Fax: (412) 425-4677 www.adey.com tom.tonkins@adey.com Product Type: Boilers

Aeroseal LLC Duct Sealing From The Inside

Kevin Dugan, Director of Marketing Communications 225 Byers Rd., Suite 1 Miamisburg, OH 45432 (937) 428-9300 Fax: (937) 428-9304 www.aeroseal.com marketing@aeroseal.com Product Type: Ductwork/Accessories, I.A.Q

Aircuity Peter Jones, Publicist 55 Chapel St. Newton, MA 02458 (617) 367-0100 Fax: (617) 367-0160 www.aircuity.com peter.jones@mgr1.com Product Type: VAV Systems, Controls/Monitoring, Filters, Ductwork/Accessories

Aquatherm Pat Gillan, Inside Sales 825 W 600 N Lindon, UT 84042 (801) 805-6657 www.aquatherm.com pat.gillan@aquatherm.com Product Type: Piping Systems

72

Architectural Grille

Jason Allocco, Business Development 42 Second Ave. Brooklyn, NY 11215 (718) 832-1200 Fax: (718) 832-1390 www.archgrille.com sales@archgrille.com Product Type: HVAC Decorative Grilles/Vent Covers

Awair

Katy Walden, Marketing Manager 40 Boardman Pl. San Francisco, CA 94103 www.getawair.com katy@getawair.com Product Type: Air Handlers, Controls/Monitoring

Bacharach

Shelli Cosmides, Marketing Communications Manager 621 Hunt Valley Cir. New Kensington, PA 15068 (724) 334-5000 www.mybacharach.com scosmides@mybacharach.com Product Type: VAV Systems, Refrigeration Equipment

Boss Facility Services, Inc.

Keith Keingstein, President 60 Adams Ave. Hauppauge, NY 11788 (631) 361-7430 www.bossfacilityservices.com info@bossfacilityservices.com Product Type: VAV Systems, Air Handlers, Furnaces/Duct Furnaces, Packaged Roof Top Units, Condensing Units, Controls/Monitoring, Heat Pumps, Refrigeration Equipment, Filters, Ductwork/Accessories, Chillers, Tankless Water Heaters

BrainBox AI

Sam Ramadori, Chief Business Development Officer 2075 Robert-Bourassa St., 5th Floor Montreal, Quebec Canada (888) 585-2630 www.brainboxai.com information@brainboxai.com Product Type: AI to autonomously run building

COMMERCIAL CONSTRUCTION & RENOVATION — SEPTEMBER : OCTOBER 2019


Redefining

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www.ductsox.com | 1-866-DuctSox CIRCLE NO. 36

LOW MAINTENANCE


SPECIAL REPORT

HVAC/ENERGY BuildingIQ

Steve Nguyen, VP, Product & Marketing 2121 S El Camino Real San Mateo, CA 94403 (888) 260-4080 www.buildingiq.com news@buildingiq.net Product Type: Controls/Monitoring

Carrier

Jeremy Riffle, Marketing Manager 9701 Old Statesville Rd. Charlotte, NC 28269 (800) CARRIER www.carrier.com/commercial carriercommercialsystems@carrier.utc.com Product Type: VAV Systems, Air handlers, Packaged Roof Top Units, Controls/Monitoring, Heat Pumps, Chillers, Geo Thermal Products

Daikin Applied

Taeya Erani, Digital Content Specialist 13600 Industrial Park Blvd. Plymouth, MN 55441 (800) 432-1342 www.daikinapplied.com corporate@daikinapplied.com Product Type: VAV Systems, Air Handlers, Packaged Roof Top Units, Condensing Units, Controls/Monitoring, Heat Pumps, Filters, Chillers, Geo Thermal Products, Fan Coils, Unit Ventilators, Modular Central Plants, SelfContained Systems, Blower Coils, Coils, WSHPs

Danfoss

Lisa Tryson, Director, Corporate Communications & Public Relations 11655 Crossroads Cir. Baltimore, MD 21220 (410) 513-1142 Fax: (410) 931-8256 www.danfoss.us lisatryson@danfoss.com Product Type: Condensing Units, Controls/Monitoring, Refrigeration Equipment, Variable Frequency Drives, Compressors, Heat Exchangers, Thermostats, Pressure Independent Control Valves, Floor and Snow Melting Electrical Heating Systems, Control Valves

Delta Cooling Towers

Lauren Matullo, Marketing Specialist 185 US Hwy. 206 Roxbury Township, NJ 07836 (973) 586-2201 Fax: (973) 586-2243 www.deltacooling.com lmatullo@deltacooling.com Product Type: Packaged Roof Top Units, Cooling Towers

Diversified Heat Transfer

Thomas Francullo, VP Commercial/Industrial Sales 439 Main Rd., Rt. 202 Towaco, NJ 07082 (800) 221-1522 Fax: (718) 386-7809 www.dhtnet.com sales@dhtnet.com Product Type: Tank Water Heaters, Tankless Water Heaters

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DriSteem

Valerie Bradt, Marketing Communications Manager 14949 Technology Dr. Eden Prairie, MN 55344 (800) 328-4447 www.dristeem.com inquiries@dristeem.com Product Type: Humidification Systems

DuctSox Corporation

DuctSox Sales, Sales/Customer Service 4343 Chavenelle Rd Dubuque, IA 52002 (866) 382-8769 • (563) 588-5300 www.ductsox.com info@ductsox.com Product Type: VAV Systems, Ductwork/Accessories

Dynamic Air Quality Solutions Rob Goodfellow, VP Marketing P.O. Box 1258 Princeton, NJ 08542 (800) 578-7873 Fax: (609) 924-8524 www.dynamicaqs.com info@dynamicaqs.com Product Type: Filters, IAQ

FabricAir

Ricki Moran, Marketing 312-A Swanson Dr. Lawrenceville, GA 30043 (502) 493-2210 www.fabricair.com rmo@fabricair.com Product Type: Ductwork/Accessories

Green Link, Inc.

Angela Peck, Operations 5519 E Cork St. Kalamazoo, MI 49048 (269) 216-9229 Fax: (269) 216-7066 www.greenlinkengineering.com sales@greenlinkengineering.com Product Type: Rooftop Supports

Johnson Controls

Ryan Nolan, Global Public Relations Program Manager 507 E Michigan St. Milwaukee, WI 53202 (414) 524-6170 www.johnsoncontrols.com ryan.p.nolan@jci.com Product Type: VAV Systems, Air Handlers, Furnaces/Duct Furnaces, Packaged Roof Top Units, Condensing Units, Controls/Monitoring, Heat Pumps, Refrigeration Equipment, Filters, Chillers, Geo Thermal Products

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CIRCLE NO. 37


SPECIAL REPORT

HVAC/ENERGY Kingspan Insulation

Alex Queen, Commercial Manager-Kool Duct 2100 Riveredge Pkwy., Suite 175 Atlanta, GA 30328 (678) 589-7300 Fax: (678) 589-7325 www.kingspaninsulation.us alex.queen@kingspan.com Product Type: Ductwork/Accessories

Mee Industries Inc.

John Mee, Marketing Manager 16021 Adelante St. Irwindale, CA 91702 (626) 359-4550 www.meefog.com info@meefog.com Product Type: Humidification

Mitsubishi Electric Trane HVAC US (METUS)

Mike Smith, Senior Manager, Marketing 1340 Satellite Blvd. Suwanee, GA 30024 www.metahvac.com msmith@hvac.mea.com Product Type: Air Handlers, Packaged Roof Top Units, Controls/ Monitoring, Heat Pumps, Refrigeration Equipment

NAVAC Global

Lintao Lu, President 1099 Wall St. W, Suite 242 Lyndhurst, NJ 07071 (201) 939-6699 Fax: (201) 939-3899 www.navacglobal.com info@navacglobal.com Product Type: Air Handlers, Refrigeration Equipment, HVAC/R Tools

Navien

Ann Woodard, Senior Marketing Manager 20 Goodyear Irvine, CA 92618 (949) 420-0420 • Fax: (949) 606-7067 www.navieninc.com • marketing@navien.com Product Type: Boilers, Tankless Water Heaters

Noritz America

Andrew Tran, Marketing Manager 11160 Grace Ave. Fountain Valley, CA 92708 (714) 433-7831 Fax: (714) 422-8120 www.noritz.com atran@noritz.com Product Type: Boilers, Tankless Water Heaters

Nortek Air Solutions

Barb Cox, Senior Director of Marketing 8000 Phoenix Pkwy. O’Fallon, MO 63368 (636) 561-7585 www.nortekair.com barb.cox@nortek.com Product Type: Air Handlers

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Portacool

Misty Wilburn, Manager, Marketing 711 FM 2468 Center, TX 75935 (936) 598-5651 www.portacool.com support@portacool.com Product Type: Portable Evaporative Cooling

Powered Aire Inc.

Phillip Rodenbaugh, National Sales Manager 109 Mortensen Rd. Greenville, PA 16125 (888) 321-AIRE (2473) Fax: (724) 588-3371 www.poweredaire.com sales@poweredaire.com Product Type: Air Curtains

RectorSeal

Delicia Shyu, Marketing Director 2601 Spenwick Dr. Houston, TX 77055 (800) 231-3345 www.rectorseal.com delicia.shyu@rectorseal.com Product Type: VAV Systems, Refrigeration Equipment

Refrigeration Technologies LLC

MaryBeth Yannessa, Technical Engineer 10555 S Hanover St., #1 Pottstown, PA 19465 (888) 286-3091 Fax: (484) 949-8333 www.refrigerationtechnologiesllc.com marybeth@refrigerationtechnologiesllc.com Product Type: Controls/Monitoring, Refrigeration Equipment-Controls, Other

REHAU

Ryan Westlund, Sr. Mgr. Radiant Heating & Cooling 1501 Edwards Ferry Rd. NE Leesburg, VA 20176 (703) 777-5255 Fax: (703) 777-3053 www.na.rehau.com rehau.mailbox@rehau.com Product Type: Geo Thermal Products, Radiant Heating & Cooling, PEX Piping Systems, Hydronics

RenewAire

Amy Ward, Marketing 201 Raemisch Rd. Waunakee, WI 53597 (608) 221-4499 www.renewaire.com award@renewaire.com Product Type: Air Handlers, Packaged Roof Top Units, Refrigeration Equipment, Energy Recovery Ventilation (ERV) and Dedicated Outdoor Air Systems (DOAS) and Indoor Air Quality (IAQ) Equipment

COMMERCIAL CONSTRUCTION & RENOVATION — SEPTEMBER : OCTOBER 2019


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CIRCLE NO. 38


SPECIAL REPORT

HVAC/ENERGY Rheem

Superior Aluminum Products

Ruskin

Uponor

Berry Brady, Media Relations 1100 Abernathy Rd. NE, # 1700 Atlanta, GA 30328 (703) 609-6643 www.rheem.com berry_brady@yahoo.com Product Type: Tank Water Heaters, Tankless Water Heaters Charlie Black, Director of Sales and Marketing 3900 Dr. Greaves Rd. Grandview, MO 64030 (816) 965-4338 Fax: (816) 765-8955 www.ruskin.com cblack@ruskin.com Product Type: Controls/Monitoring, Ductwork/Accessories, Dampers, Louvers, Energy Recovery Ventilators, Air Measurement Devices, Sound Control

SharkBite (Reliance Worldwide Corporation)

Chris Carrier, US Marketing Director 2300 Defoor Hills Rd., NW Atlanta, GA 30318 (770) 863-4032 www.sharkbite.com chris.carrier@rwc.com Product Type: Controls/Monitoring, Ductwork/Accessories

Smart Service

Ben Yackshaw, Marketing Manager 8774 Cotter St. Lewis Center, OH 43035 (888) 518-0818 Fax: (614) 985-6845 www.smartservice.com info@smartservice.com Product Type: HVAC Software

Stiebel Eltron USA

Erika Knerr, Marketing Coordinator 17 West St. West Hatfield, MA 01088 (413) 349-6482 Fax: (413) 247-3369 www.stiebel-eltron-usa.com erika.knerr@stiebel-eltron-usa.com Product Type: Heat Pumps Water Heaters, Tankless Water Heaters (Electric)

Dustin Schemmel 555 E Main St. Russia, OH 45363 (937) 526-4065 www.superioraluminum.com info@superioraluminum.com Product Type: Privacy Rail/Guarding for HVAC Casey Swanson, Sr. Manager, Commercial Segment 5925 148th St. W Apple Valley, MN 55124 (800) 321-4739 Fax: (952) 891-2008 www.uponorpro.com casey.swanson@uponor.com Product Type: PEX Pipe, Radiant Heating & Cooling, Hydronic Piping

UV Resources

Daniel Jones, President P.O. Box 800370 Santa Clarita, CA 91380-0370 (661) 702-0911 Fax: (877) 494-3417 www.uvresources.com dan.jones@uvresources.com Product Type: UV Systems

WARMZONE

Nate Johnson, National Sales Manager 12637 S 265 W, Suite 100 Draper, UT 84020 (888) 948-9276 Fax: (801) 948-7599 www.warmzone.com nate.johnson@warmzone.com Product Type: Radiant Heat (Radiant Snow Melting, Floor Heating, Roof Deicing, Pipe Tracing, Countertop Heaters)

Weil-McLain

Vicki Vassallo, Senior Marketing Communications Manager 999 McClinlock Dr. Burr Ridge, IL 60527 (800) 654-2109 Fax: (630) 560-3769 www.weil-mclain.com vvassallo@weil-mclain.com Product Type: Boilers, Tank Water Heaters, Baseboards

Don’t miss next months surveys

SIGNAGE FIRMS & SECURITY MANUFACTURING in the November/December 2019 issue. Listing form due by 11/25/19 78

COMMERCIAL CONSTRUCTION & RENOVATION — SEPTEMBER : OCTOBER 2019


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Advertorial

SNHU College of Engineering, Technology & Aeronautics Opts for Space-Age Rainscreen System

T

he new College of Engineering, Technology and Aeronautics (CETA) at Southern New Hampshire University is ready to weather the storm(s) of that region of this

country. Projected to be completed before the end of 2019, it is anticipated the building will be available to both students and the general public for total usage at that time, as well.

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According to university officials, “Right after crews finished the site utilities, workers started on the foundation work.” A major significance of this new CETA building... is that it will have been built with the intention of having classes taught there full-time. (The current CETA building was built only to serve as a temporary engineering building, until construction of the new CETA building was completed later on this year.) Generally speaking, in Southern New


Advertorial

Hampshire, the summers are warm, the winters are freezing, and it is partly cloudy year round. Over the course of the year, the temperature typically varies from 16°F to 83°F and is rarely below 1°F or above 91°F. However in the last two years, temperature has spiked up to 106°F… and, greater amounts of both rain and snow than in the past are not out of the question. Boston-based Wilson HGA, a national design and architecture company specializing in science and technology facilities for higher education, was selected to design the building by Skanska, the global project development and construction group. Christianne Peschard, Project Manager of the firm stated, “The overall design pays homage to the surrounding New Hampshire architecture. We wanted a ‘vernacular look,’ so we looked at old covered bridges to get inspiration for the building’s roofing. Additionally, we wanted to follow the visual language of the SNHU community buildings, especially their pitched roofs, already in place. The look of slate was something we really liked, so we started out by looking for it via online searching.” One of the principals of Wilson HGA recommended that both the roofing and the siding have matching slate… a very monochromatic European look. Peschard stated that her firm was contracted by Skanska, officials from which had already spoken with some of the building’s subcontractors, including T.J. McCartney, Inc., the firm which eventually installed the slate product to the structure’s exterior. Small mockups were done to ensure all the details would work out… especially for the corners of the building’s façade. Once approved, a second mockup was created specifically for water testing. It was immediately approved. Because of the range of climatic change in that region, it was a wise decision for the architectural firm to specify an exterior façade rainscreen system that would protect the building both in the hottest of summers to the coldest of winters. The architects opted for the CupaClad® System, which is made from the most time-tested, weather-resistant pure stone material known to mankind: natural slate. CupaClad® materials are 100% sustainable. Unlike artificial products, skilled

craftsmen handcraft natural slate, with no additional surface treatment ever included or required. Additionally, the systems are quick and easy to install by professional facade contractors. Once installed, the slate is permanently attached in a safe manner; therefore, no maintenance is ever needed.

Because of the range of climatic change in that region, it was a wise decision for the architectural firm to specify an exterior façade rainscreen system that would protect the building both in the hottest of summers to the coldest of winters.

Additionally, the CupaClad® System offers a very modern visual “look.” And, there are so many possibilities to consider when designing with natural slate. The systems used are light and versatile… and, can be adapted to virtually any exterior façade. According to Barry Hamilton, Operations Manager of T.J. McCartney, Inc. the firm which installed the slate rainscreen system at SNHU, “This was our first time working with CupaClad®. We are used to working with very large ‘panels’ when installing siding, so we were anticipating quite a bit of labor and time when mounting these slate materials. But to our surprise, that was not the case at all! The school is ‘slated’ to be open for the second semester at the end of November, so working with this system made it easy to hit our timeline. “Installation directions and drawings were accurate and perfect. Easy to read, easy to follow. We did not need to purchase any special tools to install the system,” continued Hamilton. “This project has the same material (slate) on an extremely

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Advertorial

pitched roof as it does on the façade’s rainscreen cladding system. As a result, the building presents a visual appearance of being very monochromatic. “We would definitely recommend and not hesitate to work with again with the CupaClad® System, especially due to its ease of installation,” added Hamilton. “It is

an ideal system for the New England weather, which can change within an hour!” Ryan David Ewell, New England’s CupaClad® Representative from Envelope LLC. added, “When a façade needs to breathe, this system allows it to do just that. It accommodates building movement, while keeping both heat and cold off of the building.

The SNHU project called for weaved corners that truly added to the aesthetics of the building. The CupaClad® 101 Random rainscreen cladding system was the answer, as it revolutionizes natural slate cladding installation by combining different slate sizes to generate a dynamic, visual creative composition.

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COMMERCIAL CONSTRUCTION & RENOVATION — SEPTEMBER : OCTOBER 2019

Design-ability.

“My favorite part of this project was that we were able to work the slate into the interior of the building,” stated Peschard. “The look of this slate ‘coming into the building’ is very pleasing to the eye.” The SNHU project called for weaved corners that truly added to the aesthetics of the building. The CupaClad® 101 Random rainscreen cladding system was the answer, as it revolutionizes natural slate cladding installation by combining different slate sizes to generate a dynamic, visual creative composition. The coursing of the material was easily adjusted on site. This was important to allow the proper and intended coursing that the architect intended around the triangular windows. CupaClad® 101 Random system includes invisible attachment elements that make its natural slate the sole, main attraction of any facade. Designers can now offer an original design that makes the most of the flexibility and natural durability of slate cladding. Consisting of 50×25, 50×20 and 50×15 cm slates installed horizontally with concealed screws, CupaClad® 101 systems use self-drilling stainless steel screws with large diameter flat heads, specially selected by the firm’s engineers to guarantee perfect attachment and reduce installation times, as well. Furthermore, the system enables contractors to install various shapes and sizes of slates with all attachment components concealed behind the slates in the row above, allowing for a 100% focus upon the natural slate. “This system, wildly successful in Europe, was introduced to the United States and Canada in 2018,” declared Matt Berk, co-owner of EcoSupply Center, the specifier on this project. “Due to its performance, ‘look’ and surprisingly affordable pricing, we have been very successful with CupaClad® Systems already!” And, according to Patricia A. Lynott, president of SNHU’s university college, “The new CETA building continues SNHU’s trend of innovative improvements to our higher education system. In all my years here, I think I am most excited about this building; what it represents and the possibilities it opens up for our students and faculty.” CCR


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Restoring the Dome

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COMMERCIAL CONSTRUCTION & RENOVATION — SEPTEMBER : OCTOBER 2019


New Orleans landmark (re)fitted for long haul By Ed Dahlquist

F

or the largest fixed dome structure in the world, there is no

home more fitting than New Orleans, a city known for its resilience. For more than 40 years, the Mercedes-Benz Superdome (the sponsorship name took effect in 2011) has remained a beloved landmark symbolizing both athletic excellence and city pride.

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RESTORING THE DOME The Superdome was created by law on Nov. 8, 1966, and opened its doors on Aug. 3, 1975. After suffering significant damage during Hurricane Katrina in August 2005, the Superdome reopened on Sept. 25, 2006, with a Saints victory over the Atlanta Falcons. Although the Superdome had reopened, the process of fully restoring it had only begun. The rebuilding process was no small feat. Having gained international recognition during the hurricane’s aftermath as a last-resort shelter for 30,000 residents, the Superdome captured the world’s attention as it was being reconstructed. The hurricane-force winds had torn holes in the Superdome’s roof, sending water pouring inside. Once the stadium was declared structurally sound a few weeks later, the work of cleaning, drying, and restoring the structure to its former glory began. Restoring such a massive structure as quickly as possible to help get New Orleans back on its feet seemed daunting, but the team of architects and engineers at Trahan Architects evaluated the damage, developed a set of performance-based criteria for the renovation of the exterior of the Superdome, and got to work.

Anodized aluminum from Lorin Industries Inc. provided the finishing touch—the material to be formed into the Kalzip panels. Trahan Architects wanted to match the original aluminum color of the Superdome in order to return it to its original aesthetic appearance of 1975. To achieve this goal, Lorin developed a new product by using its color consistent processing capabilities and continuously communicating with the experts involved in the project to ensure its product would bring the vision to life. The resulting aluminum enhances the natural characteristics of the metal through an environmentally embracing oxide layer that protects and enhances the multi-dimensional look that no coating can repeat.

At the Superdome, a partnership is born

It was a formidable challenge to match the original look while meeting all stringent finish and performance standards of modern-day exterior building systems. The embossed anodized aluminum performed extremely well during production making it a great solution for an aesthetic, functional finish to its roll-formed products. When the aluminum panel installation was complete in 2010, 365,000 square feet of finished aluminum panels on the new Superdome gleamed out over the resilient city of New Orleans. More than 400,000 pounds of stucco embossed anodized aluminum with an architectural Class I anodize layer covered the exterior. Each panel, covered with a fade-proof finish, measures 1x25 feet and weighs approximately 27.5 pounds. The Superdome’s impressive technology and myriad fan amenities also make it one of the most advanced stadiums in the world. The walk around the Superdome’s exterior plaza stretches .65 miles. In October 2011, an LED lighting system consisting of more than 26,000 lights was installed to illuminate the stadium’s aluminum exterior. This exterior illumination system can reproduce any color, pattern, or image onto the smooth finish of the stadium panels, which often helps raise awareness for charitable causes. No lights are expected to require replacement until 2057, thanks to the energy-efficient system. In 2012, the LED lighting system was cited for its innovation. Such illumination would not have been possible without the resilient, shining finish of the anodized aluminum. The partnership between Kalzip and Lorin ensures that the Mercedes-Benz Superdome will long shine with the luster of Saints gold, drawing in visitors and locals alike as an enduring symbol of resilience and pride. CCR

The rebuilding process was no small feat. Having gained international recognition during the hurricane’s aftermath as a last-resort shelter for 30,000 residents, the Superdome captured the world’s attention as it was being reconstructed. Designing the supersized Superdome

The exterior of such a premier venue for major entertainment and sporting events—including seven Super Bowls—had to exude excellence and prestige. The criteria included developing a cladding system that would allow for easier replacement and finishing the exterior with a color that replicated the original finish and looked like the New Orleans Saints gold. The team wanted the beauty of the embossed aluminum to show through while also retaining its color for years to come. The material would also have to be formable into the panels and strong enough to pass upgraded wind testing, a precaution for future storms. The team selected FC Façade panels by Kalzip, an Indiana-based company specializing in metal roofs and wall cladding. These panels were easy to install and replace while also providing impressive strength and important rain screen protection.

Ed Dahlquist is VP of operations for Lorin Industries Inc.

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CIRCLE NO. 41


For the ages Inside an Art Deco renovation for today's changing workforce By Dan Stachel

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S

ituated in the heart of downtown Minneapolis, Baker Center is a historic multi-building complex that dates back to 1926. Spanning an entire block, bounded by Marquette

Avenue, Seventh Street, Second Avenue and Eighth Street, it was originally designed as a terminal for streetcars and features a stunning Art Deco décor that has stood the test of time.

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FOR THE AGES

But the dark interior spaces, disconnected layout and lack of modern amenities were not appealing to today’s workforce, and occupancy of the more than one million square feet of office and retail space was diminishing. In 2016, the property owner (New York-based The Travelers Companies) and management company (Transwestern of Minneapolis) made the decision to renovate and revitalize the 93-year-old complex in an effort to make it more competitive in the downtown office marketplace. Minneapolis-based RSP Architects was selected to spearhead a $25 million redevelopment project. The firm delivered a design that honored the historic aspects of the beloved land-

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The glass railing allows for unobstructed views while providing safety for building occupants and visitors.

COMMERCIAL CONSTRUCTION & RENOVATION — SEPTEMBER : OCTOBER 2019

mark while creating modern spaces and introducing forward-thinking amenities to support today’s mobile workers. RSP tapped Gardner Builders and JE Dunn Construction, both of Minneapolis, as general contractors to execute their vision. The renovation included the redesign of all four Baker Center buildings, including the Baker Building, Investors Building and Roanoke Building—all constructed in the 1920s—along with the 730 Building, which was added in the mid-1960s. Using the building’s original design as inspiration, designers salvaged and maximized existing materials, including marbled stone, terrazzo flooring and ornate laced paneling, and mixed them with new metals and natural wood to replicate


and celebrate classic Art Deco patterns with an updated, contemporary flair. The centerpiece of the renovation is a new main entrance on Marquette Avenue and Eighth Street. The entire corner, all the way up to the top floors of the buildings, has been opened up with curtain wall windows that allow natural light to saturate the interior lobby area. It also boasts the largest media wall in the Twin Cities, spanning 60 feet wide and 10 feet high. Visible from the outside, it features a constantly changing selection of artwork and timely images and video. Inside, the stunning two-story atrium features casual seating areas and a valet lounge refinished with tile floors and modern furnishings. An open staircase links the main entrance to the building’s skyway level, which leads to a modern conference center with meeting rooms and updated

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FOR THE AGES office spaces. The office spaces have been given a more industrial look with polished concrete floors and exposed mechanicals in the ceilings. The redeveloped complex also features a full-service fitness center, a rooftop patio and a 300-space indoor parking garage. Strategically enhancing the modern look and feel of the mixed-use facility are custom architectural railings designed and engineered by Minneapolis-based Trex Commercial Products. The interior stairs, landings and overlooks feature the company’s distinctive Track Rail, a frameless glass railing system. An ideal choice where sightlines and safety are a must, Track Rail is designed and constructed with an aluminum base

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The renovation included the redesign of all four Baker Center buildings, including the Baker Building, Investors Building and Roanoke Building— all constructed in the 1920s—along with the 730 Building, which was added in the mid-1960s.

COMMERCIAL CONSTRUCTION & RENOVATION — SEPTEMBER : OCTOBER 2019

profile and without the use of vertical balusters or posts between glass infill panels. It can be customized with multiple cladding options and numerous glass types, including laminated, low iron, fritted, PVB interlayer, SGP interlayer and more. For the Baker Center renovation, the interior stairs, landings and overlooks feature stainless steel cladding, top cap and handrail, along with 1/2-inch glass with polished exposed edges. On the interior stairs, stainless steel handrail is attached to 1/2-inch glass with thru-glass stainless steel standoffs, adding to the desired modern look of the building. At the top of the stairs, the handrail seamlessly transitions from glass infill to floor return. The glass panels, manufactured by


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FOR THE AGES

OldCastle Building Envelope and installed by Brin Contract Glazing—both out of Minneapolis—wrap around the curved main central staircase in a very tight radius. An especially impressive feature is the rail that flows seamlessly from the stairs to the curved landing, which includes a transition from straight to rolled cladding, top cap and shoe. The custom railings on the curved landings are anchored in a rolled rail base shoe system with rolled cladding, top cap and glass, creating a sleek and stylish look. In addition, the Track Rail leading to the seating area on the second floor utilizes stainless steel cladding to conceal the stair stringer. In the lobby, multiple stairs and overlooks utilize Trex Commercial Products’ dry glaze GlassNut™ Track Rail system with glass infill, allowing for light to flow throughout the open, multi-level area. The newly renovated seating area above the updated main lobby utilizes the Track Rail system with formed top cap and 1/2-inch glass. Another highlight of the new Baker Center is the ninth floor of the Roanoke Building, which houses a STEELE Fitness club, a conference center with full amenities and an expansive rooftop terrace that offers

panoramic views of the Minneapolis skyline, including Wells Fargo Center, IDS Center, The Foshay and Capella Tower. The outdoor space is encircled by top-mounted Track Rail with stainless steel cladding and top cap as well as 1/2-inch clear laminated, tempered glass with an SGP interlayer and polished exposed edges. The glass railing allows for unobstructed views while providing safety for building occupants and visitors. Attached via a dry glaze base shoe system, the rooftop deck railings showcase an aluminum shoe base top-mounted to steel stringers and finished off with black gasket. One of the largest office complexes in the Twin Cities, the redeveloped Baker Center has the capacity to meet the needs of large corporate office users, creative agencies, progressive tech firms and boutique tenants alike. Each of the buildings offers a different appeal, attracting a diverse workforce across a wide array of industries. The external and internal architecture pay homage to the rich history of the complex with “new Art Deco” design elements, while modern accents and amenities have effectively repositioned Baker Center as an innovative and in-demand location for a new generation of professionals. CCR

Dan Stachel is VP at Trex Commercial Products, a leading national provider of decorative commercial railing systems. For more information, visit www.trexcommercial.com.

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COMMERCIAL CONSTRUCTION & RENOVATION — SEPTEMBER : OCTOBER 2019


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CIRCLE NO. 44


Does your project have what it takes? Being the best takes a team effort.

In today's commercial construction industry, the successful new builds and renovated projects are the ones with every part of the team working in unison to deliver on time, under or on budget and in sync. From design, to engineering, to building and management, the best projects feature the best teams.

That's why Commercial Construction & Renovation is looking for your team. Our third annual “CCR Project Profile Awards ” will recognize the best-of-the-best construction projects from the top down with awards for New Construction Project and Renovation Project. To help select these special projects, we're building a special committee from our Editorial Advisory Board to pour through the nominations. After they select the projects, we'll identify winners in the following sectors:

• Retail • Restaurant • Hospitality • Federal

• Healthcare • Shopping Center • Multi-housing

So, how do you get your project nominated? Here’s what you need to give us:

Project title: _________________________________________________ Location: ____________________________________________________ Designer: ____________________________________________________ Contractor: __________________________________________________

Deadline to submit form: Feb15, 2020

Subcontractors:_______________________________________________ Number of square feet: _________________________________________ Year started: _________________________________________________ New or Renovation:____________________________________________ Completion date: ______________________________________________ Why this project should be nominated?____________________________ ____________________________________________________________ ____________________________________________________________ ____________________________________________________________ ____________________________________________________________

> Submit all images for award entries to: https://spaces.hightail.com/uplink/BOC

CIRCLE NO. 45

Send your nominations forms to David Corson, publisher, at davidc@ccr-mag.com.


SEPTEMBER-OCTOBER 2019

Power Play Cousins Subs’ Christine Specht on building the family business one move at a time

10

Christine Specht, CEO, Cousins Subs

FOR TIPSEASING IT R INC UR GR YO

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Contents September • October 2019

Owned & Operated by Women’s Association, LLC Mailing Address: PO 3908 Suwanee, GA 30024 Editorial Contributing Writer: Kate Pittman K8pittman@gmail.com 214.558.0295

Power Play

PR and Social Media: social@leadupforwomen.com 602-730-5121

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Art Director: BOC design, Inc. brent@bocdesigninc.com 404-402-0125 Circulation/Subscriptions: subscriptions@leadupforwomen.com LUFW Management: Colleen Biggs: Chief People Officer colleenb@leadupforwomen.com 480-241-3708 David Corson: Operations Manager davidc@leadupforwomen.com 404-931-6569

4 6 16

Founder’s Corner You are unique and so is your story Ambassadors Lead Up for Women visits the Music City and taught women to sing to their own tune!

18 24 30

Lead Up for Women discusses how giving back molds the futures for those to follow Constructing our futures 10 Tips for increasing your grit

Lead Up for Women General Inquiry: 602.730.5121 membership@leadupforwomen.com

LEADERSHIP

BUSINESS

20 How Cindy Lefton, RN, Ph.D., brings nursing and organizational psychology together to create a more caring healthcare system

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LIFESTYLE

27 How Romari for Kids became the top 1% store in Etsy

28 Finding the grit within

Lead Up for Women

3


Founders Corner

You are unique and so is your story We are hard at work every day spreading the word about what Lead Up means to us with everyone we meet. We are traveling the nation educating women of all diversity, race, and culture about Lead Up for Women, and how our community of strong women and powerhouse leaders are now THRIVING! What’s their stories? Better yet, how can you meet them? Each week we interview women on our weekly radio show with Voiceamerica Empowerment channel Lead Up for Women: Speak Up to Lead Up. We have our bi-monthly magazine as a portal as well as our website, newsletters and #Thrive Thursday spotlights. This is just some of our many platforms that have been created for every woman to share her story, as the world needs to hear it! There is power in community and inspiration in our pasts that molded who we are today. And until we embrace where we came from we cannot write our story of where we are going!

We invite you to be inspired to lead without permission through the inspiration of our guests’ stories of overcoming adversity, how they WIN in business, and their celebrations of life in their community and in their personal lives.

4

Lead Up for Women

We have unlimited platforms and communication opportunities for you to achieve what you are seeking through our community of women. We exist to empower you to SHOW UP as YOU every day, but we know that’s not as easy as it sounds. No need to feel as if you are stuck behind closed doors anymore! We provide the support, and the tools, for you to remove the masks, leave the cloaks in the closet and be YOU, in all your beauty, all the time! We have been blessed to touch so many women’s lives through

our monthly luncheons that have spanned over 8 states thus far. We are hard at work planning our 2020 schedule and are looking forward to bringing our Retreats and Annual Summits to all of our members and many more women in the coming months and years. Did you know that as a Member of Lead Up for Women, you have the opportunity to market your business and your talents with our Members via a Zoom Conference Call? What better way to give back to others through your teachings of what makes September-October 2019


you so uniquely awesome. In June we launched our Webinar Series, #Teaching Tuesday, as an additional resource for our Members, and for all that would like to RSVP to join us for 1 hour, 1 day a month, to learn from one of our Member experts. These resources have been created for you to consistently have the support needed to live your best life! Have you tuned in to our radio show; Lead Up for Women: Speak Up to Lead Up yet? It is already Voiceamerica’s fastest growing new radio show, leading the way for their Women Series on the Empowerment Channel. Each week we interview the bold “Corporate America” survivors, influential women leaders, Entrepreneurs and those that can teach us how to laugh and love ourselves for exactly who we are. We invite

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you to be inspired to lead without permission through the inspiration of our guests’ stories of overcoming adversity, how they WIN in business, and their celebrations of life in their community and in their personal lives. If you missed a live show, no worries, we stream live on our Lead Up for Women Facebook page and every show becomes “On Demand” because we realize that as women, we are busy, so listening on our terms and on our time is a must! We are passionate and focused on what we can do to Connect, Influence, and Lead every woman and know we all long to belong and to have a community that accepts and celebrates our identities. We have worked diligently to create an organization for you and all women looking to lead without permission,

be the badass leader that you know you are, and gain the courage and confidence through the strong support of our group of women so you can live your best life. We are here to show you how to tap into your greatest power, YOU! You are the only you that has ever been and the only you that will ever be. Be you and be strong, because you are brilliant and the world needs you. All of the members of Lead Up for Women are here to offer you support and sisterhood to leading your best life and the journey starts today. What are you waiting for? Join us.

Colleen Biggs

Lead Up for Women

5


Ambassadors

6

Lead Up for Women

Lauren Albrecht

Marilyn Brennan

Strategic Account Specialist LATICRETE International, Inc.

Associate Director of Business Development American/Interstate Signcrafters

Sawrie Becker

Kelly Burnette

Founder SBB Life Coaching

Senior Director, Business Development Illuminate

Aly Chally

Rebecca Easton

Manager, Store Planning and Design Aaron’s, Inc.

Founder Easton Law, PLLC

Gina Noda

Shannon Polvino

Founder & Principal Consultant Connect Source Consulting Group, LLC

PR and Account Manager Insight International LLC September-October 2019


Your Guide to

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Lead Up for Women hits the radio waves every week Whomever makes the statement that endless opportunity don’t exist needs to stop limiting themselves by the beliefs that exist between their ears. Our goal with Lead Up for Women is to empower as many women as we can to be the best version of themselves. Having a radio station allows us to do just that. Voiceamerica™ is the single largest producer of original internet talk radio programming in the world, with unparalleled scope and reach, which is why we teamed up with them. On March 27, 2019, we launched Speak Up to Lead Up with Host Colleen Biggs. Are you ready to lead without permission and take the steps needed to live your best life? Whether you want to start the business of your dreams, learn the steps you need to take so you can love what you do, or celebrate your present and future accomplishments, our radio show help take you there. Each episode dives into deeper subjects as we interview weekly guests who have already


walked in your shoes. Let the experts guide you for a clearer path to your most successful future. Our show is the perfect platform for all of our members to advertise their businesses, network and hear about upcoming events. We also recap of all of our monthly luncheons around the nation. With millions of listeners, we have the opportunity to pioneer change for women today, as well as in the future. We invite you to tune in to Lead Up for Women: Speak Up to Lead Up, as we celebrate the influence of women in business and beyond. Colleen speaks with guests who have stories to share, have faced adversity and are bona fide success stories in business, their communities and personal accomplishments. Join the strong and the brilliant ones and understand that the world is ready for you to be at your best. Listen to Lead Up for Women: Speak Up to Lead Up, live every Wednesday at 10 a.m. (PST) on the VoiceamericaTM Empowerment Channel. Visit www.voiceamerica.com/ show/3872 to bookmark the show and listen live each week. Do you have someone in mind that you feel would be a great interview on the show? Do you have a mentor, coach or sponsor? Have you been inspired by an amazing leader, entrepreneur, employer or friend? If so, we want to hear from you.

Please submit their name(s), contact information and why you feel they would be the perfect guest for the show to info@leadupforwomen.com. As the world’s largest producer of Internet talk radio programming, Voiceamerica™ can put your brand in front of millions of active listeners. If you are interested in getting your name out to millions of listeners, contact Tacy Trump, Executive Producer of Voiceamerica™ Tacy.trump@voiceamerica.com or 480.294.6421 for sponsorship package pricing.

Sponsorship Rates Full

Quarter

» 13-week sponsorship of show series » 30-second spot (production included) played 6 times (3 during live broadcast and 3 during rebroadcast) » 30-60 second video spot (content must be provided) » Banner ad on weekly eCard » Opening & closing billboards on show » One live mention by host » Banner ad on host page » Banner ad on host personal/business website » Possible guest appearance by key person within company (subject to host approval)

» 13-week sponsorship of show series » 30-second spot (production not included) played 2 times (1 during live broadcast and 1 during rebroadcast) » One live mention by host » Banner ad on host page » Banner ad on host personal/business website » Possible guest appearance by key person within company (subject to host approval)

Half

Optional Advertising for Half and Quarter Sponsors

» 13-week sponsorship of show series » 30-second spot (production not included) played 4 times (2 during live broadcast and 2 during rebroadcast) » One live mention by host » Banner ad on host page » Banner ad on host personal/business website » Possible guest appearance by key person within company (subject to host approval)

» 13-week sponsorship of show series » Audio commercial production » 30-60 second video (content must be provided) » eCard banner ad


Christine Specht, CEO, Cousins Subs

10 Lead Up for Women

September-October 2019


Power Play Cousins Subs’ Christine Specht on building the family business one move at a time

Give us a snapshot of the Cousins Subs® brand?

Why do you do what you do?

Wisconsin-based Cousins Subs® is a family-owned, fast casual sub shop established in 1972 by cousins Bill Specht and Jim Sheppard. The company is driven by its mission to Believe in Better — both in the quality of food we serve and in the communities we support. Cousins Subs and our franchisees operate nearly 100 sandwich shops throughout Wisconsin, Illinois and Indiana, providing guests with quality deli fresh and grilled to order subs and made to order sides using only the freshest ingredients. We serve East Coast style subs on our signature bread, which is baked daily with the right combination of tender and crusty, reminiscent of the bread our founders enjoyed in Atlantic City.

I enjoy carrying on the family legacy and creating a vision for how to grow Cousins Subs beyond where it is today. Business is different than when we started 47 years ago—we have different challenges. I enjoy addressing those challenges head on and creating strategies that will overcome them. I believe our brand will grow well into the future. It is my responsibility to set the vision for that growth. I also enjoy working with people and building teams. It is gratifying to watch people become the best versions of themselves through professional and personal development.

Tell us what makes Cousins Subs so unique? At Cousins Subs, we Believe in Better through the continual improvement in everything we do. While others seek to create value by cutting back, we choose to improve and offer more. When our communities are in need, we offer our support. Our core values— optimistic, grounded, purposeful and passionate—guide us in our continual pursuit of better. What started as a family-owned business is still a family-owned business. Carrying on my father’s legacy, I ensure our business operates with the same authentic family-business mindset—we listen to our franchise community, treat each other as we would like to be treated, and have fun and enjoy what we do. leadupforwomen.com

When it comes to the food we serve, we believe that Quality Has No Substitute. That’s why after more than 47 years, we continue to serve Better Bread. Better Subs. — using only the freshest ingredients on our signature bread baked daily. We also bring the taste of our home state to guests by adding locally sourced products to our menu whenever we can.

What type of consumer/client are you targeting? Our target customers are modern-day parents between the ages of 25-35 years old. Our typical mom and dad hold a secondary education degree and have a household income of $100,000. They enjoy Cousins Subs with their children, who are typically in grade school.

What hurdles have you overcome being a woman in business? I have not faced setbacks because I am a woman—none that I am aware of. I remain focused on the objective and the end goal, and go after it. As I pave the way for our brand, I ignore the naysayers and those who might judge me because I am a woman.

What do you do to give back to the communities you serve? We give back to the communities we call home through our Make It Better Lead Up for Women

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Foundation. Through the foundation, we address vital community needs like hunger, youth education, and health and wellness. To improve the lives of the communities we serve, we give hyper-local grants to nonprofit organizations that solve challenges and large grants to broad-reaching organizations such as Hunger Task Force and the Vince Lombardi Cancer Foundation—groups that make a statewide or regional impact. I am proud to serve as the president of our Make It Better Foundation board.

On a personal level, I give back by serving on a handful of boards, including chair of MRA – The Management Association; chair of the Concordia University Wisconsin Ann Arbor Foundation board; member of the Concordia University Wisconsin Board of Regents; and member of the First Federal Bank of Wisconsin board. I previously served on boards for the Community Memorial Hospital, Lutheran Living Services, Wisconsin Restaurant Association Milwaukee Chapter and Grace Lutheran Church.

As a proud mother of two, I am honored to also serve as a room mom for my son’s class. I volunteer when I can there. Additionally, my husband and I financially support organizations that are close to our hearts.

What are some of your biggest opportunities moving forward? It is a competitive time to be in the fast-casual dining space, but an exciting one. As we open more locations and expand our delivery capabilities, we are learning that first-time customers are surprised by how delicious our subs and sides are. I believe we can build upon this feedback by introducing more sandwich enthusiasts to our brand, which will help us exercise the best growth plan.

How do you stay connected with other women in business? I reach out and make personal connections. There are so many women doing amazing things. I love to connect with them to learn how they do what they do and, ultimately, enjoy their success. The great thing about connecting with other professional women is that you realize you are not alone. Many women balance work and family life, and it is nice to reflect on that together. Whether I’m meeting a peer for coffee or serving on a board with like-minded career-driven women, I never miss an opportunity to learn from them. I learn by focusing on how they present, ask questions, and lead others and strike the right balance to enjoy a fulfilled life. Women set the example for how to be successful by simply being who they are.

What mentors, sponsors, coaches have played an important role in your success? Being able to serve on several boards allows me to observe leadership at its finest. I am fortunate to work alongside leaders who I admire and who have successfully navigated challenges. I have also worked with executive coaches to learn more about the 12

Lead Up for Women

September-October 2019


power of emotional intelligence in the workplace. I believe leaders have a responsibility to grow their self-awareness so that they can effectively lead others. Coaches help facilitate that. Throughout my career, I’ve had many people offer words of support or provide perspective about various challenges. I think it is helpful to step outside of yourself and seek advice from people you trust and who are more experienced. Challenges in business are often not unique to you, so gaining perspective can be helpful when addressing them.

How do you stay current with today’s trends? While there are many ways to stay abreast of today’s trends, I find it impactful to present at and attend industry conferences and seminars to learn from my peers. I also read trade, national, regional and local publications to keep a pulse on what’s happening in the industry and within my community.

What’s the biggest item on your to-do list right now? To schedule time with our franchise community. One of my favorite parts of the job is meeting with our franchisees one-on-one. I go to their restaurants and chat with them about the state of their business, celebrate successes, and address any concerns or questions they may have. During the conversation, I also try to discuss their future with the company and the support they need from us to be successful. These hard-working business owners have invested in our brand and trust our product as a vehicle to build their dreams, and it is my job to ensure they know their partnership is valued and appreciated.

What’s the most rewarding part of your career? While every aspect of my job is rewarding, I cherish the time spent working alongside our store teams. As often as I can, I work in our corporate restaurants as a cashier. This affords me the opportunity to get to know our leadupforwomen.com

“I play to my strengths. There are many people needed to make this organization successful. One person cannot do it alone. “ — Christine Specht team members. We talk about why they work at Cousins Subs and how the business is helping shape their future. I also chat with them about the store experience, and invite feedback about what is and is not enhancing the business. The information I am fortunate to gather is shared with our leadership team. Together, we can create a plan to make it better. Spending time in our stores keeps me grounded and completely connected to why we do what we do.

Describe a typical day. Rarely are any two days alike. After waking up around 4:45 a.m. to exercise, my husband and I get our kid up and running for the day. I may head to the support center for a meeting with my president or with our leadership team. I will then head to a restaurant to work a lunch shift or meet with a franchisee, or I might have the opportunity to be a speaker at a local chamber or other conference.

I also always need to squeeze in time for responding to emails or messages, as well as taking time to connect with people in our support center. A few times a month, I am in our test kitchen with my menu development team and we work on developing new product lines or improving existing ones. I am keenly interested in preserving the uniqueness of our menu, and any time there is a product change I need to be personally involved with it to ensure it meets the standards that were first put in place. After my work day is over, my husband and I get the kids settled for the evening, make sure any homework is complete, and they are ready for bed.

What is your secret to success? I play to my strengths. There are many people needed to make this organization successful. One person cannot do it alone. While I lead the company, it is my responsibility to recognize my strengths and weaknesses, and hire to compensate for any of the gaps. I am fortunate to work with an incredible leadership team comprised of passionate and talented individuals who drive the success of our company by leading with purpose, doing what they are good at and championing their teams to achieve our goals. Our business is collaborative; we work together to make it better for each other, our guests and our communities every day. Lead Up for Women

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One-on-One with...

Christine Specht, CEO, Cousins Subs

Tell us about your family? I am a proud wife and mother. I am married to John (J.J.) Palmert. Together, we have two young sons. I am fortunate to also work with him. John serves as our Director of Franchise Sales. He has been with the company since 2013. My father, although retired, comes into our corporate support center regularly and has wonderful, long-standing relationships with many of the Cousins Subs’ staff. We all enjoy having him in the office and appreciate that he is still very interested in what’s happening with the business. My brother is a franchisee. He and his business partners own and operate five Cousins Subs’ restaurants. While my mom does not work in the business, you can find her at my home spending time with her two grandchildren, especially if my husband and I have a function to attend in the evening.

How do you balance your health, family and career? I am an early bird. So, I wake up around 4:45 a.m. to exercise. I am obsessed with tracking my steps and what I eat—even if it is not diet food. Because I wake

14 Lead Up for Women

up early, I also go to bed early. I try very hard to get seven hours a sleep a night so that I can set myself up for success by having a schedule and an organized house. I am also very appreciative of my husband, who cooks most of our meals and is a very active father. He and I will pick up where the other cannot and work well together. I also have a great support system, whether it is our nanny, other family members or the dedicated leadership team at work. I am very blessed to have a structure in place that allows me to live a full life.

What motivates you every day? The people around me build me up and make me the best version of myself. I strive to live my best life because it is not just about me. People, particularly my children, depend on me to be there for them. I feel an obligation to model the right behavior and show them that moms can be strong at home and in business. I also recognize what a privilege it is to run this company that was started by my dad and his cousin years ago. I am tremendously motivated to make it stronger, bigger and more successful than ever.

September-October 2019


How do you tap into your unique power, and how does that push you forward? I build on my strengths and use them to help me achieve my goals. I know what I am good at, but I also know where I will not be the most successful. While I can learn new skills and work hard to overcome my weaknesses, I prefer to compensate for them by having people around me who can do those things better. It is much more efficient.

Who inspires you? I am inspired by the team members who operate our restaurants. Sometimes their stories are heartwarming and other times they are tragic. I am humbled to run a business that employs so many unique people with whom I can connect with personally. After leaving a restaurant, I am determined to do better so the business can grow. With growth comes opportunities, and that can mean life changing results for so many people.

What inspires you? Witnessing generosity through philanthropy. There is a lot of need in our society and I am inspired when individuals or companies get behind a cause that is important to them. I believe it is part of our civic responsibility to help lift one another up. Lives are transformed one action at a time. If you believe in something, finding a way to help can make all the difference.

What’s the best thing a consumer/client ever said to you? I love when I meet guests in our restaurants who have enjoyed our subs since the doors to our first store opened in Milwaukee on 60th and Silver Spring. They talk about my dad and how Cousins Subs has always been their favorite sandwich. They almost always tell me that they love our bread, saying “Don’t ever change it.”

How are you mentoring/sponsoring others? I meet one-on-one with each member of our support center annually, usually over lunch. We discuss their career, what obstacles they are facing and how they are doing overall. Our conversation is focused on them, and how they can be successful in their career and in life. I also support leadership development throughout our organization. That might be sponsoring an individual for a year-long

leadupforwomen.com

education program or engaging individuals in executive coaching.

What does “Lead Up” mean to you? For me, to lead up means to build up. It is my responsibility to provide the tools for team members to develop their skills so they are prepared for the future. People need the opportunity to grow—emotionally and technically—in the workplace. Current leaders must provide the forum for that growth because as business changes, so will their needs. It will be important to be ready for those needs to capitalize on new opportunities those business changes bring.

What book are you reading now? I just finished “Where the Crawdads Sing” by Delia Owens. It is an unbelievable story about resiliency and perseverance.

What are your favorite hobbies? Besides having fun with my boys while on vacation or at the family cabin over a weekend, I enjoy golf. I do not play very often. When I do play, I try to walk the course, even if it is for nine holes. It is so relaxing and great to be outside. I also enjoy walking or running outside because I can accomplish both relaxation and fitness at the same time.

How do you like to spend your down time? Right now, there is not a lot of down time, but if it should come, hopefully it is on a beach somewhere, sitting under an umbrella while reading a book. I also think naps are highly underrated and I would like to take more of them.

What was the best advice you ever received? There is a bible verse, Matthew 6:34, that says, “Therefore do not worry about tomorrow, for tomorrow will worry about itself. Each day has enough trouble of its own.” This aligns with advice I once received about living in the present. If we are constantly focused on the future, life before us will pass us by. Children have an amazing ability to live in the present and they do a great job keeping us focused on the important things. This is not to say plans should not be made, but sometimes taking a moment to appreciate where we are today can make all the difference in a person’s outlook.

Lead Up for Women

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LUNCHEON • TN

Lead Up for Women visits the Music City and taught women to sing to their own tune! We had strong conversations regarding mindset at the historic Scarritt Bennett Center as we engaged influential leaders with years of leadership knowledge and stories of bravery and confidence. Lead Up for Women welcomed Dr. Patricia Bagsby, Ph.D., Vice President, Organizational Consulting, Meredith Townsend-Howard, President/CEO Lifesource Training School, Speaker / Trainer and Advocate for Talk Meredith and Andrea Adams-Miller, CEO, Social Media Strategist & Executive Director, The Red Carpet Connection & Sponsorship Agency. They shared their experience and taught how business and personal success is possible for all women in our business and personal lives! And they certainly did not disappoint! Our founder, Colleen Biggs, shared that it’s time to embrace your past and where you came from in order to be able to move forward and write your story to live and leave a legacy! She inspired the attendees with her teachings of how shrinking back should never be the option in life! Showing up, really showing up in life as the true you is so freeing and makes living your purpose possible! Patricia, accompanied by her sweet husband, shared that she too had the voices in her head that spoke to her very loudly during the times she needed to listen to them the most, even though it scared her to death! She noticed that her voices had patterns and that it was time to recognize what those patterns meant. This particular story she told, the voices weren’t cutting her down, but they were introducing her to what her purpose in life would be that would require a career shift from the clinical psychology world that she 16 Lead Up for Women

September-October 2019


thought would be her lifelong career. Knowing that she spent her entire life in school obtaining her education to a doctorate level this was something she couldn’t ignore. She was introduced to Industrial Psychology, which is basically Psychology at work! She pushed through barriers until she was able to finally work in the field, as she stated to the attendees,“ I really just want to help people figure out who they really are.” What an inspiration and great reminder for us to take the leap to lead our lives and listen to the positive voices in our head! Meredith has been a serial entrepreneur from the age of 13, printing business cards and fixing neighbors computers, and grew up in a city where the only options for women in the neighborhood was housewife, barefoot and pregnant in the home. That wasn’t appealing to her and luckily with her strong parents that raised 5 brothers and sisters with the passion to do and be more, they pushed all of her siblings, including her, to pursue her dreams, no matter what! Her parents and all of her siblings are entrepreneurs today. But it didn’t come without a price. She had her struggles and faced her demons throughout the path and process of discovering her purpose and the futures that she would create for others! Today she teaches life lessons to her local community so they too can pursue their dreams! Andrea took us on a journey from her childhood of living in her books on her bed to the celebrities that she has graced their presence with. She has a strong energy and was never afraid to show all of her vulnerability to strengthen the women in the room. Andrea also shared the Keep Smiling movement story with the attendees so we can all learn how to spread love and joy through a simple smile! Remember to stop apologizing, talk straight, and be proud, proud to be YOU and start leading your life without permission. You can find photos and videos of the event on our website www.leadupforwomen.com. leadupforwomen.com

To become a Member of Lead Up for Women, please visit our website leadupforwomen.com/membership to start your journey! As a community, we are here to support you in that journey so you too can tap into your greatest super power, which is YOU, and start leading your best life!

Thank You to Our Sponsors

Lead Up for Women

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LUNCHEON • NY

Lead Up for Women discusses how giving back molds the futures for those to follow

What an amazing space we were blessed to secure for our second New York City Luncheon this year! As we gathered in the intriguing Hafele, Lead Up for Women welcomes Katie Dalton, Executive Vice President of Audience Rewards and Laura Kozelouzek, CEO of Quest Workspaces to share their experience and teach how business and personal success is possible for all women, including YOU! Our founder, Colleen Biggs, shared that it’s time to embrace your past and where you came from in order to be able to move forward and write your story to live and leave a legacy! She inspired 18 Lead Up for Women

the attendees with her teachings of how shrinking back should never be the option in life! Showing up, really showing up in life, as the true you, is so freeing and makes living your purpose possible! Katie shared a very personal story about how her mother “recommended” she go on a diet at the age of 5. That was the first time she stated that she realized she wasn’t “perfect” in others eyes the way she thought she was. She shared how that drove her passion for the teachings of loving your body and yourself just the way you are through the foundation she chairs, The Movemeant Foundation (yes

it’s Move-Meant as we are meant to move). Katie shared with our attendees, why being on that chair and also as a member of Lead Up for Women is important to her as it supports her journey of being in community with other girls and women to have the conversations to mediate the negative voices, learn how to fail that fosters learning and growing from the experience as well as putting yourself out there where you learn how to be comfortable being uncomfortable! Laura led a conversation of how she enjoys her life today and it’s all about her written goals and how she wanted to lead as a Servant CEO! September-October 2019


She has had losses, rebuilds, restarting, and the prime WINS that molded the path she is on today. Her advice to the women in the room is not to bank on “luck� but find your path and execute on your decisions with placing fear aside! She stressed the importance of building your life that you want and your work around that, not the other way around. Be cognizant of how you speak to yourself and give yourself some grace! Andrea was unable to join us in New York City, so her colleague Ben Adler shared the Keep Smiling movement story with the attendees so we can all learn how to spread love and joy through a simple smile! To be involved with the Keep Smiling Movement follow this link thekeepsmilingmovement.com

To donate to the Movemeant Foundation, follow this link movemeantfoundation.org/donate Remember to stop apologizing, talk straight, and be proud, proud to be YOU and start leading your life without permission. You can find photos and videos of the event on our website www.leadupforwomen.com. To become a Member of Lead Up for Women, please visit our website leadupforwomen.com/ membership to start your journey! As a community, we are here to support you in that journey so you too can tap into your greatest super power, which is YOU, and start leading your best life! Thank You to Our Sponsors

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LEADERSHIP

A career in compassion

How Cindy Lefton, RN, Ph.D., brings nursing and organizational psychology together to create a more caring healthcare system

Jessica Lefton

Everyone knows there are only 24 hours in a day, but after reading the resume of Cindy Lefton, RN, Ph.D., it is easy to assume she has found a loophole. On an average day, you might find Cindy in her office at Psychological Associates, where she works as VP of Organizational Consulting. But you are just as likely to find her working at the Barnes-Jewish Hospital Emergency Department, where she serves as a Waiting Room Nurse. And don’t forget her roles as an associate editor for the Journal of Emergency Nursing, or pro bono Patient Experience Director at The DAISY Foundation™. 20 Lead Up for Women

Cindy and Bonnie visiting Children’s Mercy Hospital in Kansas City

September-October 2019


Cindy is presented with the Friend of DAISY Award — a rare honor given only a handful of times over the past 20 years

All in all, she is one busy lady. If Cindy’s list of current jobs makes your head spin, she can even help you with that. She has spent close to four decades working in healthcare, a path that started as a paramedic for the St. Louis Fire Department EMS Bureau in 1978. The progression from paramedic to nursing was natural—and the role suits her. “In nursing, you have the opportunity to meld cutting edge science with genuine kindness and compassion to make a difference in someone’s life,” she says. “That’s what drew me to the field, and what keeps me here after all these years.” Perhaps a less natural progression, at least to the outside observer, was Cindy’s decision to pursue both of her master’s degrees (in human resource management and science research) and her doctorate in psychology. The daughter of a renowned organizational psychologist, Cindy leadupforwomen.com

“In nursing, you have the opportunity to meld cutting edge science with genuine kindness and compassion to make a difference in someone’s life.” — Cindy Lefton, RN, Ph.D. recognized there were issues within the healthcare system that needed to be addressed. The work of caring for others is exhausting, and medical professionals are often plagued by burnout and “compassion fatigue” as a result. “When I went back to school, I was completely focused on positively impacting the culture in healthcare,” Cindy says. Once her doctorate was firmly in hand, Cindy set out to work with healthcare organizations and professionals to make meaningful culture change through her new role as a consultant at Psychological Associates. It was then

that Cindy met Bonnie Barnes. And the rest, as they say, is history.

The DAISY Connection When Bonnie and Mark Barnes’ son, Patrick, was diagnosed with a rare auto-immune disease, they were awed by the compassion and kindness of the nurses who administered his care. When Patrick passed away, the Bonnie and Mark knew that the best way to honor his memory was to find a way to say “thank you”—not just to the nurses who cared for Patrick, but to all of the nurses who provide extraordinary Lead Up for Women

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LEADERSHIP

comfort and attention to patients and families. Thus, The DAISY Award® For Extraordinary Nurses was born. By 2008, Bonnie and Mark had been at the helm of the DAISY Foundation for nearly a decade. The DAISY Award was a success—nurses cherished the recognition, hundreds of healthcare facilities across the country adopted the award, and it was clear that something special was happening. But it was hard to define what that “something” was. Just as Bonnie was wondering how to gather evidence to support and define the effectiveness of The DAISY Award, she met Cindy. They hit it off right away. Cindy was immediately drawn to the mission of the DAISY Foundation. “DAISY nominations—not even the award, but the nominations themselves—are a very strong form of positive feedback, which is a huge motivator,” Cindy says. Before long, Cindy had volunteered to lead the organization’s research efforts. Over the next several months, she and her team at Psychological Associates reviewed, coded and analyzed more than 2,300 DAISY Award nominations—each one a story of extraordinary compassionate care by nurses across the country. The review process was detailed and intense. Additionally, Cindy interviewed Chief Nursing Officers and DAISY recipients to understand the impact this recognition has on their organizations and nurses. What came out of those months and months of interviews and data analysis is a language for communicating the data-driven value of meaningful recognition through programs like The DAISY Award. When talking about their partnership today, Bonnie says that Cindy has created a bridge for us to the profession of nursing, giving DAISY a voice that is relevant in a powerful way. 22

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Today, The DAISY Award is not only available at more than 3,900 healthcare facilities and schools of nursing in the United States, but also across the globe.

A more compassionate future Today, The DAISY Award is not only available at more than 3,900 healthcare facilities and schools of nursing in the United States, but also across the globe. For 20 years, The DAISY Foundation has been shining the light on all the great work nurses do every day. Thanks to their collaboration with Cindy and subsequent studies, it is now clear that meaningful recognition, when delivered through programs such as The DAISY Award, not only improve nurse engagement, but also leadupforwomen.com

enhance a sense of trust within a nursing unit. And nurses who have been nominated for the award report lower levels of burnout and secondary traumatic stress and higher levels of compassion satisfaction. It is through this work that Cindy is finally seeing the sort of cultural change she had always hoped for in healthcare. Today, there is a greater focus on meaningful recognition—on reinforcing all the right going on in healthcare and elevating outcomes associated with compassion. Not only does this help to create healthy work

environments, it also positively impacts patient experiences. “The DAISY shows us that those human connections benefit the patient and the family, but they’re also great for the nurse,” Cindy says. “That’s because when people know they made a difference, it helps them feel like they matter and they have a purpose.” For Cindy, that purpose is clear. Whether it’s in the emergency room or the board room, she wants to elevate the power of gratitude and meaningful recognition. Lead Up for Women

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LEADERSHIP

Constructing our futures By Denalee Karr

Years ago, I was like many women. I had struggled to find direction and meaning in my life. Married young and lost in a bad marriage to a man who would not get a job, I was constantly exhausted, working two or three jobs to pay my mortgage and provide for my seven children. It took an epiphany—one that each of us have all had at one time or another. For me, I realized that if I wanted to change my situation, I needed to accept responsibility and act. Having never completed my undergraduate degree, at the age of 40, I applied to my alma mater, only to be told I needed recent attendance before I would be considered for admission. Unsure of how I would handle the course load while juggling my children and work, I immediately enrolled in a nearby community college with a full load of 18 credits. There, I found encouragement from students and teachers alike, many of whom were the same age as some of my children. I developed better organizational and time management skills, all while maintaining a 4.0 grade point average over the following year. I began to cultivate a vision of and get excited about what my life might become. After a year of study and an intense course load, I was accepted at my alma mater. This posed new challenges, as it added over an hour and half of commute time to my already busy schedule. Ultimately, I overcame each of the challenges I faced, finalized my divorce and embarked, solo, on my newly embraced path of self-discovery and empowerment. 24 Lead Up for Women

Denalee Karr

I completed my degree in socio-cultural anthropology and then went on to secure an amazing corporate position a mere five days after graduation. But I could not leave learning behind, so I applied for and was accepted to begin my graduate work in psychology. Having studied identity construction during my undergraduate work, I was able to pursue it more fully while working on my master’s degree. At this point, after several years as a single mother, I had developed a fascination with the workings of the female mind, and how collective and individual forces help shape our self-views and values. I began to wonder about the ways in which I could measure the transformation a woman might go through when she began to think differently. If a new habit of positive thinking could be

introduced, how long would it take for quantifiable changes to be found? Many women already use and know the benefits of things such as positive affirmations, gratitude journals, motivational recordings or podcasts and even dressing for success as ways to more consciously shape our lives. But have you ever wondered just how much these exercises help improve our mindsets? Excited and propelled by a need for greater understanding, I decided to use my thesis to study the tools women can use to create a more affirmative and consciously chosen mindset. As part of my fieldwork I interviewed scores of ladies, and even some spouses, administered questionnaires, watched mentoring sessions and ran test groups. I had several women’s groups, known for their September-October 2019


more positive influences, participate in a national online survey. Hundreds of hours of fieldwork later, I had learned some very important lessons about women and the choices we make. The largest survey I conducted had 552 participants and I specifically asked the women if they believed positive affirmations were important. Ninety-seven percent of women said that these personal statements were necessary to their individual growth but only 59% were using them. Why? In many circumstances, it can be difficult to see the changes we make in ourselves and I wondered if this was one of the reasons more women didn’t use affirmations. I set up a group of test subjects to determine how quickly change could be measured. Using a group of 20 women, all of whom had taken a pre-study self-assessment and drafted their own specific affirmations, I

leadupforwomen.com

found that personal transformation began a mere 14 days into the exercise. At the end of their first two weeks, the women were given the same assessment. On average, the women exhibited a 17% increase in personality characteristics such as assertiveness, confidence, dedication, individual importance and positive attitude. Using the affirmations also led to an average 14% increase in self-awareness. One woman I interviewed said, “I am now aware of things about myself. I can self-assess. I can recognize what I can want and need to change. It’s empowering, but sometimes awareness is hard; it’s eye opening.” Another said that she moved from “conscious incompetence” to realizing that the more she developed as a person, the more she truly comprehended how far she must go to become the best version of herself.

Most of us have heard the phrase, “What you think about, you bring about.” How true. This is just one example of how I discovered firsthand that control over our mind and what we tell ourselves daily quite literally shapes not only our existence, but often the direction that our lives take us. Further, it is not just about how we think. What is also supremely important, is who we spend our time with.

Coming into our own We have entered a time when women are beginning to recognize their own strengths and power. Across the world, there has been an increase in women’s business organizations, networking meetings, as well as motivational and mentoring groups. Worldwide, the sisterhood is growing. This collective of women self-perpetuates as participants’ confidence and importance increases. These newly

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LEADERSHIP

validated individuals then in-turn accord respect and esteem to others, thereby contributing to the value in each women’s identity and strengthening the group and its purpose. I used the national survey to measure many different qualities of the individual participants. I also used it to measure the impact of the collective, or social group, in each woman’s life. How did the women change once they began attending regularly? I asked the women to describe themselves prior to group attendance and after. The personal attribute with the lowest improvement of 16% was “hard-working.” The attribute with the highest gain, post social group attendance, was “positive” with an increase of 41%. It was an incredible opportunity to help women realize exactly how much control they had over their own lives and how much empowerment they could provide to others. The experience shaped and directed my own life as well. I determined that I wanted to impact more than a woman’s mind and belief system. As I thought about moving forward as a psychologist, I wondered if there was a way to have more influence in a woman’s life. Being a clinician allowed for only so much community involvement. How could I reach more ladies, but also positively affect the social, physical and cognitive aspects of their lives? How could I help women recognize and appreciate their value as well as facilitate the development of their more intentional identities? The path I chose has become one of the most rewarding experiences of my life. I am able to help women think more positively about their

“We have entered a time when women are beginning to recognize their own strengths and power.”

— Denalee Karr

individual selves, develop and attain goals, become better mothers, professionals and friends and take control of their physical wellness. Ultimately, I learned that at the heart of becoming women who lead up is our willingness

to put ourselves in a position to help others and give back. In doing so, our own personal growth multiplies exponentially, and we are able to give and become even more.

Denalee Karr, Owner — Jabz Boxing Queen Creek; 480-865-6200; www.jabzboxing.com/queencreek Denalee Karr has spent the last 40 years either expanding her mind, working in corporate America or immersed in her entrepreneurial pursuits. 26 Lead Up for Women

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BUSINESS

How Romari for Kids became the top 1% store in Etsy Gaby Bigg's story is not necessarily unique, but the woman is. She moved to America in mid 2017 with her two teenage children, leaving behind an established life and stability. Most people would have been hesitant, cautious or afraid. But where some see problems and difficulties, Gaby saw adventure and opportunity. This attitude propelled her through the inevitable tough times and forged an entrepreneurial spirit out of a complete newcomer to the business world. Today, Gaby owns Romari for Kids, a successful clothing boutique targeting kids thru six years old. Starting her company about a year and a half ago, Gaby has already risen to the Top 1 percentile of ALL shops on Etsy. Few believed she could be successful in what some consider one of the most competitive markets around yet, amid the criticism and frustrating setbacks that would crush most people, she has carved a spot for herself.

I recall a specific story where Gaby’s CPA told her she would not have to pay taxes for a while because it would be at least three years, if ever, that she would turn a profit. She fired that CPA. The new one filed taxes on a profitable company six months later. When asked how she did it, Gaby said, "I worked harder than everyone else." The answer is simple and direct. She continues to work hundreds of hours researching the market, her competition, the most cost-effective ways to do business, and so many other things on what it takes to run a child’s clothing business. Is there a book in this experience? "I am currently in discussions to do webinars and am hoping to launch that in two or three months," Gaby says. Just another opportunity and revenue stream for the fierce entrepreneur. We asked Gaby to share three steps any small business owner can do to build success. Her answer was to offer the best product, best service and work harder than your competition. As if on cue, an order came in on her phone. Excusing herself, she took to the order without skipping a beat in our conversation. I was not sure if I was to be offended or impressed. While I have never had anybody stop in the middle of an interview, I do not think it even crossed her mind to ignore a customer for a second. Customer service truly is second to none. When I broached the subject of how she runs a household, grows company and manages two children, I was met with a confused look. Her days are filled with adventure and opportunity. Gaby is currently launching her own line on Amazon Prime and Shopify, as well as mulling over several offers to get into retail. Big things are on the horizon. Even I have become a satisfied customer. Offended or impressed? Take notice world, Gaby Biggs is just getting started. Facebook: @romariforkids Amazon: Romariforkids Etsy: RomariForKids Intagram: Romariforkids

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LIFESTYLE

Finding the grit within By Kate Pittman

What is preventing you from accomplishing your goals or dreams? It has always been comforting in the past, for me to lay blame on circumstances or others for things that may have been undesirable within my life. Possibly, many of you see this within your own lives, whether you are willing to admit it or not. Maybe you have blamed someone at work who dropped the ball and prevented you from reaching your goals. Maybe there is tension at home that you say stems from exhaustion of the lack of help in all the duties of a daily routine with your children. Perhaps you have been telling yourself that you will never accomplish your lifelong dream because of your current position or the place within society that you were born. But there are plenty of inspiring stories about people who have overcome great adversity to find the rainbow at the end of the road. There is something within our humanity that is otherworldly and inspiring that helps us succeed. Some people are born with immediate recognition of it, but some of us, including myself, must learn to find it and master it. Grit is that raw force that we, as humans, have within that enables each of us to do nearly anything that we set our minds upon.

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We have no one to blame but ourselves for not overcoming the challenges that have been set forth upon us in this lifetime. Each of us is on this earth to experience, failure, difficulty and hardships. But we are also meant to fight for what we believe in, to grow, to overcome and to taste victory so that we may find joy and peace. Grit enables us to experience the full breadth of life and get through each stage of our transformation. It is the force within each of us that empowers us to pick ourselves back up after a hard fall and keep on pushing ourselves towards a desired goal. Dreams give us purpose. When a dream is powerful enough to continuously

Grit is showing up to work, even when you wrote for eight hours the previous day and trashed it because you hated every word. Grit is going back to the drawing board when a client dislikes your latest scheme or when you pull yourself out of bed at five in the morning for spin class, even when you do not have the energy. Grit is consistently showing up for your children by engaging in their many questions and desired play when you are dog-tired and would rather let them watch television. It is calling 10 potential clients the day you were rejected from your biggest prospect after devoting a year on him calling and submitting proposals.

“Grit is that raw force that we, as humans, have within that enables each of us to do nearly anything that we set our minds upon.” — Kate Pittman remind us of its existence, I believe that that dream is part of our life’s mission to, at the very least, attempt at fulfilling it. There is something along the journey of pursuit of that dream that is important for us to experience and realize. The most important asset for us on our quest is grit. Within my own life, I have found that for the first time in my career, I am completely reliant upon myself to produce my work. I have no team to lean upon or blame if I fall short on my goals. All that I have to rely upon is my own ability to sit down to do my work when obstacles arise. I am daily plagued by self-doubt, resistance, fear of rejection and other blocks. But my grit is what keeps me showing up every day to persist, even if I only accomplish a small baby step toward my goal.

I think that becoming a writer is exactly what I need at this moment of my life. My grit’s strength is being tested. It is being put through the ringer and so am I. However, I understand the lesson that I am learning what I am capable of and I realize that I am fine tuning my grit. It will be worth the struggle that I have and will endure on this journey of the pursuit of my dreams for years to come because I will have found that powerful force that has propelled me to my success—I will have found my grit within. When we stop blaming others for our circumstances, we uncover a part of ourselves that acts as a powerful source of direction, drive and creative inspiration. We then can fully recognize that the only one standing in the way of what we want or believe that we deserve is ourselves.

Kate Pittman, a former architectural designer, business development director and corporate-ladder climber, is the driving force beyond Amen Sista!, a blog that lends a wealth of inspiration and encouragement. For more inspiration, visit www.amensista.com. leadupforwomen.com

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Lead Up Tips

10

R O F S T I P AS I N G E INCR R GRIT YOU

certain that you are 1. Make passionate about your

minor 5. Find accomplishments or lessons that you have learned in any failures along the way. a mentor example to 6. Find motivate you. your craft, do 7. Practice not expect for your first attempt to be the best.

dream or goal.

2.

Find joy in the process, not the end-result.

positive about your 3. Stay ability to attain the goal. up, even when 4. Show things are difficult. 30 Lead Up for Women

the purpose of 8. Recognize the greater good within your goal and let that momentum carry you. cheerleaders close 9. Keep and call upon them often.

10. Believe in yourself. September-October 2019


2019 LUNCHEON & WEBINAR SCHEDULE Mar 28: New York City, NY Apr 25: Scottsdale, AZ May 22: Atlanta, GA June 13: Philadelphia, PA July 16: Boston, MA July 25: Columbus, OH Aug 19: Nashville, TN Sept 12: New York City, NY Oct 10: Denver, CO Oct 15: #Teaching Tuesday Webinar Oct 24: Los Angeles, CA Nov 12: #Teaching Tuesday Webinar Dec 10: #Teaching Tuesday Webinar *Luncheon & Webinar Dates & Locations are Subject to Change

CONNECT. INFLUENCE. LEAD. Register for a luncheon near you! leadupforwomen.com

JOIN THE MOVEMENT


The Women’s Series The Women’s Series The Women’s Series

Internet Radio Shows & Corporate Podcasts For Today’s Empowered Women

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Leadership is channeling voice.For Speak UpEmpowered to Lead Up. Internet Radio Shows & Corporateyour Podcasts Today’s Women Elevate your platform. Leadership is channeling your voice. Speak Up to Lead Up. Elevate your Leadership is channeling your platform. voice. Speak Up to Lead Up. Elevate your platform.

Contact: Tacy Trump Executive Producer of Voiceamerica™ Tacy.trump@voiceamerica.com 480.294.6421

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FALL SUMMER 2019

www.ccr-mag.com

Kitchens Be the Good

Inside Bluegrass Hospitality Group’s restaurant-changing game plan

Brian McCarty and Bruce Drake, co-founders, Bluegrass Hospitality Group (BHG)

A special supplement to:

Also Inside: Consumers seek quick and easy dining options Cover story photography by David Disponett


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E

veryone has the ability to do the right thing. This is the mantra that

Bruce Drake and Brian McCarty work to live up to every day. As founders of Bluegrass Hospitality Group (BHG), which they started in 1998, the duo has taken every extra step needed to build a brand worthy of the reputation it has forged—business-wise and on the philanthropic side.

Be the Good

Inside Bluegrass Hospitality Group’s restaurant-changing game plan By Michael J. Pallerino

SEPTEMBER : OCTOBER 2019 — COMMERCIAL CONSTRUCTION & RENOVATION

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Each year for the past 15 Thanksgivings, Drake and McCarty close down their Lexington, Kentucky restaurants to the public to provide a warm meal for people in need. They also partner with other groups to handout things like hats and gloves, toiletries and transportation. Today, running six unique concepts, BHG continues to be one of the premier restaurant groups in Lexington, serving the community with concepts that include Malone’s, Malone’s Prime Events & Receptions, Harry’s, Aqua Sushi, Drake’s and OBC Kitchen. Commercial Kitchens sat down with McCarty and Drake to get an inside look at how far the brand has come and where it is heading.

Give us a snapshot of Bluegrass Hospitality Group brand?

We co-founded Bluegrass Hospitality Group (BHG) in 1998. Housing six unique concepts, BHG has grown to be the premier restaurant group in Lexington, Kentucky. Located in Lexington are three Malone’s, two Harry’s, Malone’s Prime Events & Receptions, and OBC Kitchen. Aqua Sushi is offered in each of the Malone’s in Lexington. In addition, Aqua Sushi is located inside each of the 12 Drake’s restaurants located in Lexington, Louisville, Florence and Nicholasville (Kentucky), Bristol, Chattanooga, Franklin and Knoxville (Tennessee), Indianapolis (Indiana), Burlington (North Carolina), and Huntsville (Alabama). Bluegrass Hospitality Group employs more than 1,500 team members. While each concept is unique, the motto stays the same: “100% guest satisfaction, 100% of the time.”

What type of consumer are you targeting?

We are a suburban restaurant group that focuses on the attention of mainstream America. Menus are driven toward a wide variety of American food and sushi ranging in price point.

How does the overall design of your restaurants cater to what today’s consumers are looking for?

Malone’s offers the experience of the traditional American, prime beef steakhouse without the intimidation factor that can sometimes come with those brands. Our guests run the gamut from business lunches to family celebrations, happy hours to date nights. Combining several brands under one roof, the kitchens are designed to allow the guest a choice of casual, sushi or fine dining menus in each dining room, giving them the flexibility of food choices and price points. While there are many sports bar concepts in today’s marketplace, Drake’s and Harry’s not only offer the prerequisite TVs and craft beer, they also offer quality wine selections and great food in a professionally designed space.

Is there a location that really shows how the brand interacts with the community and customers?

Bluegrass Hospitality Group is committed to supporting local community, giving back in

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» CCRS 2020 SPONSOR

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COMMERCIAL KITCHENS

each community one of their restaurants call home. They are proud to support a variety of groups, organizations, schools, charitable organizations, service men and women, and BHG team members. For the last 15 years, we have closed our Lexington, Kentucky restaurants to the public so that we could open the doors to those in need of warm meal and community on Thanksgiving. BHG partners with several organizations to be able to provide a full Thanksgiving meal, toiletries, hats/ gloves, and transportation to and from the event. Each year, approximately 1,500 guests are served.

Give us a rundown of the market’s layout.

BHG currently serves 12 different markets. The one constant between all markets is that the restaurants are in the suburbs. Some of these markets are a bit more progressive. Regardless of how trendy a market may be, we want to have a concept that touches the masses.

As we grow and face challenges that come with growth, the one hurdle that continues to surface is the labor market.

What is the biggest issue today related to the construction side of the business?

As we continue our efforts to buy land for the Drake’s prototype, construction and development costs continue to rise. This has not changed our growth strategy, yet the added costs have eliminated us from certain markets based on higher opening costs.

What do you see as some of your biggest opportunities moving ahead?

As we grow and face challenges that come with growth, the one hurdle that continues to surface is the labor market. Like so many others in our industry, we continue to place an importance on hiring efforts and our retention rate. The industry-low turnover rate within our brands is something we are proud and fortunate to experience. Meeting and retaining great people in our concepts is a must as we continue to grow.

Are you optimistic about what you see today in the marketplace?

Yes, we are thrilled with the growth in the casual dining space and we feel our offering will continue to reach the masses.

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What is your growth plan? What areas are you targeting?

By the end of 2019, four new Drake’s locations will have opened in Chattanooga (Tennessee), Burlington (North Carolina), and Owensboro and Lexington (Kentucky). By the end of 2020, there are plans to open three more Drake’s locations in O’Fallon (Illinois), Clarksville (Tennessee) and Evansville (Indiana), and a Malone’s Steakhouse in Louisville (Kentucky). There also are plans to open three additional Drake’s and one additional Malone’s in 2021.

COMMERCIAL CONSTRUCTION & RENOVATION — SEPTEMBER : OCTOBER 2019


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BE THE GOOD

COMMERCIAL KITCHENS

What trends are you seeing?

We are seeing an increase in food sales with a higher emphasis on carry-out, catering and delivery. Currently, we offer delivery in four locations and look to continue to move to most of our locations. As food sales continue to grow, alcohol sales are decreasing.

What is the secret to creating a “must visit” restaurant environment in today’s competitive landscape?

The motto at Bluegrass Hospitality Group is “100% Guest Satisfaction, 100% of the time.” It is important that guests consistently receive high-quality product, overall value and over-the-top hospitality in a comfortable setting.

What is today’s consumer looking for? Great food and service at a fair value.

What is the biggest item on your to-do list right now?

Elevating the recruitment process. It is imperative to stay up-to-date and follow trends for hiring great people to run our operations. We also are looking to locate ideal real estate for expected growth.

Describe a typical day.

There isn’t a “typical day” in this industry. Every day is different, and that’s the best part.

Tell us what makes your brand so unique?

The BHG brand is unique in that it is six unique concepts. Each concept is designed to appeal to the masses. That appeal combined with a commitment to the guest experience results in loyal guests, and those guests soon become family. CCR

One-on-One with... » Bruce Drake and Brian McCarty co-founders, Bluegrass Hospitality Group (BHG)

What is the most rewarding part of your job? The most rewarding part of our job is that we get to touch the lives of 1,500 current team members and thousands of others over the past 21 years. Whether that’s receiving a letter from a previous employee who credits their success to the philosophies they learned at BHG or being able to provide for a team member in need through our emergency family fund, it’s what keeps us going. (Bruce Drake) Name the three strongest traits any leader should have and why. First, simply put, the strongest traits of any great leader is just doing the right thing, and that comes back to character and action. Once we try to strive and reach these lofty goals, we must be empathetic and recognize others are different. Different is not bad; it’s just different. After we do the right thing regularly, and our actions prove that, along with being able to empathize with our team, we must accept that our influences drive the team to higher standards. Our relationship with them must be authentic to get our team to reach for new limits. (McCarty)

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What is the best thing a client ever said to you? “The man on the top of the mountain, probably did not land there.” It takes hard work, dedication and perseverance to achieve success and we can never stop improving as we continue to work our way up the steep climb. (Drake) What was the best advice you ever received? I heard, “Happy are those who dream dreams and are ready to pay the price to make them come true,” from Leon J. Seunens often growing up. It has always stuck with me. (Brian McCarty) How do you like to spend your down time? As restauranteurs, we love the entire experience of the restaurant world and we have always loved visiting restaurants all over the country to better understand food, environments, service and feel of a restaurant. While traveling to these restaurants with our team or family, a round of golf is a perfect way to experience a new city. These trips allow us to grow as restauranteurs while experiencing new places with friends and family. (Drake & McCarty)

COMMERCIAL CONSTRUCTION & RENOVATION — SEPTEMBER : OCTOBER 2019


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BE THE GOOD

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A designer’s touch To give us a snapshot of how Bluegrass Hospitality Group approaches its design and construction strategy, we sat down with Julie Rainey, president of R2 Studio and BHG Building Designer. Walk us through how and why your restaurants are designed the way they are? In all brands, BHG focuses on energy and guest comfort. Energy is vital. It comes from table spacing, sound systems, music selections and TVs, to name a few. A common complaint in contemporary restaurants is noise. Today’s design trends are open ceilings, hard surfaces and minimal décor, which lead to loud environments. One example of how we balance energy versus noise is using specific materials in the building. Black acoustical tile ceiling is used in Drake’s to offset all the hard finishes and tamp down noise. The combination of a 12-foot ceiling, black tiles and exposed ductwork running under the ceiling tile have the same effect as an open ceiling with the necessary benefit of noise reduction. We strive for guest comfort. For example, the Drake’s concept originally had all backless seating (backless barstools, backless custom wood booths). That seating was selected to limit the visual clutter of barstool backs and turn up the energy with guests back-toback in the booths. Guests expressed a desire for backed seating, which led to our team working with furniture vendors to add backs to a number of barstools and booths to give guests a wider range of options. In addition to two staircases and an elevator, we are planning an escalator in our latest Malone’s/Harry’s concept. It is a two-story space currently being designed for Louisville, Kentucky. While the escalator is an expensive addition to the project budget and not required by code, it is there for guest ease and comfort.

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Each brand also has its own distinct identity. Malone’s design is warm dark woods and soft brass, lower lighting levels and cozy booths. The décor focuses on individually lit menus signed by some of our local and nationally known celebrity guests. Commissioned, beautiful photographs of two of Kentucky’s age-old industries, tobacco and bourbon, are used as décor and to resonate with guests, many of whom have old family ties to these industries.

Drake’s is a high energy concept focusing on great food and craft beer. Harry’s is an homage to Kentucky’s most famous industry—thoroughbred horse racing. It is fundamentally a sports bar with a pub feel. The focus is on TVs and liquor displays. The design allows guests to have a view of a TV and horse-racing décor from photos of Kentucky Derby winners to racing silks of famous Bluegrass horse farms. Drake’s is a high energy concept focusing on great food and craft beer. High energy is derived from large bars centrally found in both dining rooms. Large, multi-tap draft beer towers

COMMERCIAL CONSTRUCTION & RENOVATION — SEPTEMBER : OCTOBER 2019

dominate both bars. Industrial components are metal light fixtures, exposed ductwork and booths made from pipe railing and oak slabs balanced with wood wainscot and a warm color scheme. We partner with our beer, wine and liquor vendors to create unique three-dimensional décor signs representing the numerous brand offerings. OBC Kitchen celebrates Kentucky bourbon, as well as whiskeys from across the country and around the world. The walls are clad with aged wood salvaged from an authentic tobacco barn. The focus is on a large, wooden back bar with a hand-rubbed finish displaying hundreds of bottles each warmly lit to compliment the warm amber glow of the bourbon. Take us through your construction strategy. BHG has several valued subcontractor partners who not only make new construction easier but are invaluable when doing a quick remodel and/or providing maintenance services. Considering the volume the restaurants produce, it is important to not be down long. Working with contractors who are familiar with the brands flattens the learning curve. We are constantly striving to find materials that will stand up to the high traffic the brands endure. One example is the stamped concrete floor in several of the brands. It looks like wood and has the durability and easier maintenance of concrete. Fixed tables allow us to control party sizes minimizing stress on the kitchen that can adversely affect ticket-times. Patios are fully covered and fully conditioned enabling the patios to be seated year-round. They open to the outdoors with operable windows or garage doors. This can affect the humidity levels in the restaurants, so we have a topical treatment applied to the floors, which increases slip-resistance.


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Off-premise Survey: Consumers seek quick and easy dining options

S

ixty percent. That’s the percentage of time that consumers are taking their food orders off-premise,

according to a recent study by the National Restaurant Association and Technomic.

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OFF-PREMISE

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For technology savvy consumers on the go, drive-thru options, takeout and delivery are becoming an increasingly important part of their lifestyles.

In a time when technology is changing everything across every platform available, the number is not that big of a surprise. The lesson is that to keep up with today's on-demand world, restaurants must align their strategies to give consumers what they want. For technology savvy consumers on the go, drive-thru options, takeout and delivery are becoming an increasingly important part of their lifestyles, with factors like convenience and speed of online, and app-based ordering driving their fancies. Related finding include: • 92% of consumers use a drive-thru at least once a month • 79% of consumers use restaurant delivery at least once a month, while 53% use a third-party delivery provider • 34% of consumers use delivery options more often than a year ago

The study also found that all of those percentages were growing more among 18- to 34-year-olds than consumers aged 35 and older. To note, the off-premise percentage number also includes freshly prepared items taken off-premise at grocery and convenience stores. The “Harnessing Technology to Drive Off-Premises Sales” study was conducted with a nationally representative sample of foodservice consumers who order delivery, takeout or drive-thru at least once every two to three months, and a national sample of 400 restaurant operators (170 limited-service and 230 full-service) that offer delivery, takeout or drive-thru. CCR

Get it to go... >> 78% of restaurant operators consider off-premises programs a strategic priority >> 74% of companies are investing in off-premises programs, but none of the Top 5 investments include customer-facing technology

>> In the takeout game, 52% of operators remodeled their restaurants to add off-premise services, including in-store kiosks, to-go counters or other similar features >> 66% offer delivery through a third-party service, while 55% offer delivery through internal staff

Source: “Harnessing Technology to Drive Off-Premises Sales”

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Future forward How Big Data, AI are helping predict repair needs

By Michael Manne

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COMMERCIAL CONSTRUCTION & RENOVATION — SEPTEMBER : OCTOBER 2019


S

tudies show that total construction across the American commercial sector continues to scale. In fact, engineering and construction activity across the country rose 5% from 2017 to 2018. At a more granular

level, asset class performance is consistently healthy; the only segment to decrease in 2018 was religious construction (down 2%), while all other commercial sectors remained stable or experienced a steady increase.

SEPTEMBER : OCTOBER 2019 — COMMERCIAL CONSTRUCTION & RENOVATION

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FOR THE AGES As the industry continues to climb and more construction companies enter the market, it is important to stay ahead of the competition. More specifically, it is critical to be able to identify buildings in need of services and their respective owners before your competitors do. Luckily, a new array of industry-related tools and technologies are here to help. Big Data and artificial intelligence (AI) in particular are reshaping the way new opportunities are found and can even help you predict what commercial buildings will need repairs next. When equipped with the right commercial property information, you are armed with the resources to understand opportunities at a deeper level, which in turn, allows you to find more favorable contracting prospects.

More than just buzzwords

To understand how Big Data and AI help contractors predict which buildings need

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Together, when Big Data and AI are applied to commercial real estate data, they can help contractors like yourself uncover potential properties worth pursuit.

COMMERCIAL CONSTRUCTION & RENOVATION — SEPTEMBER : OCTOBER 2019

repaired next, it requires a basic understanding of their core functions. While you have probably seen or heard these words mentioned at some point or another, they are much more than just trendy tech jargon. Simply put, they are technologies that streamline deal sourcing when applied to commercial real estate and the construction sector. How? First, Big Data is what its name implies: Massive amounts of unorganized datasets automatically analyzed by computers to allow for more actionable insights. What’s important to remember about Big Data is that the term also refers to how these datasets are used by individuals. Data is a precious asset that can spark better decision making. For contractors, this entails evaluating assets and understanding property data inside and out to pinpoint new business opportunities. Similarly, AI refers to machine learning and algorithms that allow systems to ingest


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FOR THE AGES these large datasets to solve problems. It is the process of simulating human intelligence and reasoning to reach conclusions (think: Amazon’s Alexa and Apple’s Siri). Together, when Big Data and AI are applied to commercial real estate data, they can help contractors uncover potential properties worth pursuit.

Insights elevate inductive reasoning

Successfully predicting what buildings need repairs requires thorough data analysis. Big Data and AI act as channels that serve up comprehensive insights, but it is how these insights are explored that point to assets in need of reconstruction. What insights, exactly? Analyzing a combination of building information and transactional records can help you determine whether or not a commercial asset might be in need of your services. Physical property information is especially beneficial—knowing when an asset was built or last renovated can help you judge its current structural state. Other insights, like lot area, building area, zoning and frontage can be leveraged to make similar opinions. Even more helpful, certain commercial real estate data platforms like Reonomy actually integrate directly with Google maps to show building exteriors. So, instead of pounding the pavement looking for distressed properties, you can evaluate construction needs with the click of a button. Sales records can be helpful, too. Especially when leveraged with building and lot details, sales history can lead you to promising prospects. For example, maybe during the evaluation process, you discover a triplex that was built in 1964 and has not been renovated since 1991. You also uncover that it was last sold in May 2019 for the first time in 25 years. Together, these findings inform you that this is a very old building likely in need of renovations and it has a new owner that might be keen on making updates sooner rather than later. With data to back your decisions, you are ready to perform deeper, more knowledgeable analysis to better find potential new business.

With data to back your decisions, you are ready to perform deeper, more knowledgeable analysis to better find potential new business.

Instant comparables expand options

Big Data and AI are also changing how commercial real estate comparables are found. In a market as saturated as contracting, it helps to cast a wide net of potential opportunities. With Big Data and AI, it

is easy to find properties that might need repairs based on similarities in building and transactional details. Let’s return to the example above—if you wanted to find other triplexes in need of repairs, you could lean on technology to do so. When Big Data and AI ingest physical property data around the dates a building was erected, its last renovations, or its most recent sales, it can serve up complementary assets that meet these share these same specifications. This not only maximizes your pool of potential repair opportunities, but also deepens your total market understanding. As the construction sector continues to expand and more players enter the playing field, contracting companies need an easier way to find pinpoint lucrative business opportunities. While nothing is ever guaranteed, Big Data and AI can help you predict the likelihood a property needs your services. By making it easier to access and analyze commercial property insights, these technologies fuel smarter decision making and expand the scope of opportunities at play, so you are armed to win more business. CCR

Michael Manne is the Chief Revenue Officer at Reonomy, a commercial real estate platform.

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SAVE THE DATE JANUARY 21-23, 2020 LEXINGTON HOTEL • JACKSONVILLE, FL

WANT TO ATTEND AS AN END-USER OR SPONSOR... Tuesday Jan 21st, 2020:

• * Afternoon check-in. • 5:30-7:30 PM: Welcome Reception at Manifest Distillery Tour • 7:30-9:30 PM: Table Top Exhibit, Dinner and Scavenger Hunt

Sponsored by:

Wednesday, Jan 22nd, 2020: Thursday, Jan 23rd, 2020: • 7:45 - 8:45 AM: Breakfast buffet with Round Tables discussions & Speaker • 9:00 - 10:15 AM: AIA Seminars • 10:15 - 10:45 AM: Coffee Break • 10:45 - Noon: AIA Seminars • 12:15 - 1:45 PM: Plated Lunch with Speaker • 2:00 - 5:30 PM: One-On-One Appts. • 7:00 - 10:00 PM: Gala Reception: Go Kart Racing at Autobahn Indoor Speedway

• 8:00- 9:00 AM: End User Breakfast Only • 9:00- 11:00 AM: Group Activity: TIAA Bank/Jacksonville Jaguars Stadium Tour • Early Afternoon Flight Home

Contact David Corson 678.765.6550 or e-mail davidc@ccr-mag.com End-Users (retailers, hoteliers, restaurateurs, etc.) will receive complimentary hotel, airfare, transportation

www.ccr-summit.com

CIRCLE NO. 53


2020 Commercial Construction & Renovation Summit End-User Complimentary Registration www.ccr-summit.com

Jacksonville, FL January 21st-23rd, 2020 Application Instructions • Please type or print clearly.

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Mail completed applications as follows: Attention: David Corson F&J Publications, LLC P.O. Box 3908 Suwanee, GA 30024

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CCRS 2020 Complimentary Registration includes air fare and transportation to and from Jacksonville, FL, Hotel Room for two nights, Activities, Dinner Table Top Exhibit, Breakfast Round Table, Two AIA seminars, Luncheon with Speaker, One-On-One Appointments, Gala Reception & Group Activities. Any incidentals at 2020 Commercial Construction & Renovation Summit Schedule: Tuesday Jan 21st, 2020: • *Afternoon check-in. • 5:30-6:30 PM: Group Activity: Manifest Distillery Tour • 7:30-9:30 PM: Welcome Reception/ Table Top Exhibit with Dinner. Wednesday, January 22nd, 2020: • 7:45 - 8:45 AM: Breakfast buffet with Round Tables discussions & Speaker. • 9:00 - 10:15 AM: AIA Seminars. • 10:15 - 10:45 AM: Coffee Break. • 10:45 - Noon: AIA Seminars. • 12:15 - 1:45 PM: Plated Lunch with Speaker. • 2:00 - 5:30 PM: One-On-One Appts. • 7:00 - 10:00 PM: Gala Reception: Electric Go Kart Racing at Autobahn Indoor Speedway Thursday, January 23rd, 2020: • 8:00- 9:00 AM: End User Breakfast Only. • 9:00- 11:00 AM: Group Activity: TIAA Bank Field/Jacksonville Jaguar Stadium Tour • Early Afternoon Flight Home CCRS 2020 Advisory Board members: Anthony Amunategui, CDO Group John Stallman, Lakeview Construction Gina Noda: Connect Source Consulting Group, LLC Nicole Young, FacilityRx Services Frank Weiss Philadelphia Pretzel Factory

hotel are responsibility of attendee. Requirement to receive complimentary credentials: Attendee must meet and have breakfast and lunch with vendor participants of your choice. In addition must agree to meet at least six vendor participants of your choice for 15 minute meetings on January 22nd, 2020 in the afternoon.

PAYMENT: Registration: Complimentary Hotel Room: Complimentary Tuesday Group Activity: Complimentary Thursday Group Activity: Complimentary I hereby authorize F&J Publications, LLC to reserve the Summit spots as indicated I acknowledge that I have read the 2020 Commercial Construction & Renovation Summit requirements above and agree to abide by all terms and conditions. I am an authorized representative of the company named on this Application and have full power and authority to sign this document. I understand that F&J Publications, LLC reserves the right to decline this document.

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The 2020 Commercial Construction & Renovation Summit is owned, managed and produced by: F&J Publications, LLC


JANUARY 21-23, 2020 LEXINGTON HOTEL • JACKSONVILLE, FL

REGISTER TODAY AT WWW.CCR-SUMMIT.COM Breakfast Speaker: Rik Roberts Rik Roberts is a Nashville, TN based comedian and speaker who focuses on providing 100% clean comedy and creative keynotes to groups who need a fun and engaging program. His emphasis on storytelling paved the way towards his speaking career. Just like in comedy, Rik keeps the pace of his keynote programs up using stories, facts, current events, visuals and crowd participation to make the points relevant to each group. Lunch Speaker: Jeff Steinberg Jeff Steinberg is a Speaker/humorist/singer, and author with a very special message; “A real handicap is anything that keeps me from being or becoming all that I was created to be!” Jeff Steinberg is the recipient of the prestigious 2015 Artist Music Guild Heritage Award for Comedian of The Year! Born with what most folks would call “handicaps,” - no arms, badly “compromised” legs, he refused to quit!!

1 and 2- Seminars 9:00 AM - 10:15 AM • January 22nd

Robert Biggs

Eric Balinski

Owner, Drone Pilot, Photographer, Videographer, Phoenix Drone Pros

Partner, Visual EFX Group

A Drone photo is worth a thousand words and potentially millions of dollars Commercial drone use on construction sites has skyrocketed in 2019, growing an astounding 239%. Learn how construction companies are putting commercial drones to work to change the game in communication by gaining access to an unprecedented amount of data about every aspect of an entire job.

Visual Branding in a Digital World We live in a digital world. We are all connected, with everything we do on our smartphones is a channel to reach customers with your message. There is no turning back, but face it, a phone has a pretty tiny screen. Learn why and how Visual Branding still matters in a digital world.

3 and 4 - Seminars 10:45 AM - Noon • January 22nd

Anniece Acker

Eric P. Handley

Speaker and Coach, Rise High Now Society

William A. Randolph, Inc.

21 Eye-Opening Ways Men and Women Communicate Differently The fact is men and women communicate differently. Although men and women speak the same language, we have difference priorities, internal processing and behavior patterns. It’s easy to misunderstand, misinterpret or simply not get where the other is coming from. To increase your ability to persuade, motivate, influence and get along, you must understand the gender communication rules or gender codes for how men and women communicate.

Labor Shortage & Training Initiatives in the Construction Industry Discussion regarding labor force trends that are leading to a shortage of skilled labor and construction professionals required to meet the growing demand for construction services in the United States. How will we recruit, train and retain a construction workforce required to continue to successfully build in future generations.

Please select one in each time slot: Seminar 1 All seminars are AIA accredited 1.15 AIA CEUs

Seminar 2

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Return your Seminar selection to David Corson at davidc@ccr-mag.com or fax your selections to 678-765-6551


By JoAnne Castagna

Learning elite

E

lementary school students are looking out their classroom windows

Army Corps constructs school that’s STEAM teaching tool

at a nearby construction project and

jotting down what they see. They are interested because what’s being constructed is their new school that they helped plan out. The U.S. Army Corps of Engineers, New York District, is constructing a new state-of-the-art elementary school for the children of Army soldiers and Department of Defense civilians who live on the installation at the U.S. Military Academy at West Point, New York.

Constructing the entrance canopy of the new West Point Elementary School. Credit: Dan Desmet, Public Affairs.

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Renderings of the front and back of the new West Point Elementary School. This is what the completed school will look like in 2020. Credit: DoDEA.

The new West Point Elementary School will replace an outdated structure that was built in the 1960s. It will serve 509 students from pre-kindergarten to fifth grade and will be located near the campus’ middle school and gym.

The students are playing an active role in the planning out of their school as a way for them to learn about careers in science, technology, engineering, art and mathematics, or what is called STEAM. When completed, it will be an energy efficient structure that will continue to serve as a STEAM teaching tool. The Army Corps has constructed many of the structures on the historic 200-year old campus. Now it is creating a new school for the Department of Defense Education Activity. The DoDEA had a paradigm shift in its methodology. It is changing the way teachers instruct and students learn by using a myriad of technological tools to better prepare students for their future. To help it do this, it is making all of its new schools 21st Century Education Buildings. According to the DoDEA website, this is a school that has a flexible and adaptable design to provide different kinds of learners the environments they need to learn. “Students learn in different modalities and environments," says Denise DeMarco, principal at West Point Elementary School. "As educators, we want to create this learning environment for them.”

21st Century Education Building

The new West Point Elementary School will replace an outdated structure that was built in the 1960s. It will serve 509 students

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from pre-kindergarten to fifth grade, and will be located near the campus’ middle school and gym. The multi-story, 95,552-square-foot school is being built into the side of a mountain, and will have beautiful views of the Hudson River, the river valley and the surrounding forests. Its design will embrace this beauty as a way to educate students about their region and the local culture. Features that will help to do this include large windows, and the use of a wide variety of colored paints and bricks to be used for the floors and ceilings. This will bring the vibrancy of the region into the building. What will also do this are the interior structures. “For example, instead of having utilitarian staircases, the stairwells will be painted with pleasing colors for a pastoral feel,” says Timothy Pillsworth, Project Engineer, New York District, U.S. Army Corps of Engineers. Speaking of utilitarian, instead of having corridors with classrooms to the left and right, students will learn in flexible learning spaces called Learning Neighborhoods. There will be five of these. Inside these neighborhoods will be six learning studios and a teacher collaboration room surrounding a central learning Hub. The studios can be used for large or small groups and oneon-one instruction. “These flexible spaces will provide teachers an

COMMERCIAL CONSTRUCTION & RENOVATION — SEPTEMBER : OCTOBER 2019


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opportunity to be more collaborative in their teaching, and they will be able to group students with like interests, needs and learning goals,” DeMarco says. Another benefit of these spaces is that it makes the best use of time during a day. Instead of students leaving their neighborhoods to see different instructors, the instructors will come to them in the neighborhoods. The center Hub area will serve as a seating and learning area, and will have a variety of different chairs and tables for students, including couches, beanbags, and pillows. DeMarco says some students learn better at a table and chair, and others sitting on the floor or on a bean bag.

“Smaller boilers work more efficiently when they don’t run at their full capacity and they last longer,” Pillsworth says. The boilers will be part of a radiant heating system. Radiant heating systems supply heat directly to the floor or to panels in the wall or ceiling of a structure. In the school, heated water will circulate through plastic tubing within the floors. “When students sit on the floors in the wintertime, the floor will be warm,” Pillsworth says. During the warmer months, the students will have air conditioning—something they never had before—provided by an efficient central chiller plant. Some of the building’s energy will be generated from solar panels and a wind turbine on the roof of the building. Outside, there will be playgrounds for the different age groups, an outdoor patio for art classes, and an amphitheater for instruction, gatherings and performances. Constructing the exterior teaching areas “Just like children learn differently, they with colored concrete depicting the original also play differently,” DeMarco says. “Some couture lines prior to construction. may want to play ball with a group or they may Credit: Dan Desmet, Public Affairs. want to read alone in the amphitheater area.” The Army Corp also is constructing an enclosure that will connect the new school to an existing gymnasium, so the students will not have to walk outside to get to their physical education classes. In addition, the old elementary school will be demolished and will provide space for a main access drive, bus drop-off, parent drop-off and 123 parking spaces. Other features include water bottle filling stations, interior soundproof windows and a full service cafeteria. All of the energy-efficiency work the In these neighborhoods and throughout the building, there Army Corps is performing on this project meets the environmental will be moving partition walls that open and close like accordions, requirements to be certified LEED Silver by the U.S. Green Buildallowing the teachers to expand or limit the areas where they ings Council. What also qualifies the project for this certification is give their lessons. how the Army Corps involves students in the project, as a way for Also throughout the school, there will be LED light fixtures. them to learn about STEAM careers. These lights will have sensors that will turn off or dim the lights Student involvement depending on the amount of natural light entering the large windows The students have been involved with the project even before the Army and if there are people occupying the room. Natural light will be Corps broke ground. Before construction began, trees needed to be provided to its fullest. Besides having large windows, there will also removed to make space for the new structure. “The students were conbe light wells throughout the structure letting in natural light. cerned that removing the trees would harm wildlife,” DeMarco says. Besides sufficient light, adequate heat is also important, espeShe saw this as a great learning opportunity for the students to learn cially in this region. To efficiently regulate the room temperature, a from a real life situation. A meeting was organized so that the students special pump system is being set up. Instead of having one big boiler could talk with wildlife experts about their concerns. Together they came for the entire school, the building will have three smaller ones. up with solutions that safeguarded wildlife and put the students at ease. If heat is needed, one of the boilers will run up to 30% to 40% Student involvement did not stop there. Not only did they talk of its capacity. If additional heat is needed, the second one turns on, with wildlife experts, they are also performing engineering studies and so on. They will ramp up or down depending on the need.

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with project engineers, and reviewing maps and prints with architects. DeMarco says that this experience has made many students extremely interested in architecture and planning. In addition, the students are taking lessons that educate them on what’s involved with planning and constructing a new school. This includes listening to guest speakers, including architects, environmental specialist and civil engineers. “Speakers discussed the removal of the earth to prepare for the building,” DeMarco says. “From this the students learned about slopes and the differences between different soils and terrains.” The students also have a say on what they want their new school to look like. For example, for each neighborhood, the students voted on a mascot to represent that neighborhood. The mascots are animals indigenous to that region. Some of the mascots they selected include the Snow Owl, turtle, Black Bear and raccoon. A mural of these animals will be displayed in the entrance of each neighborhood.

The students are also selecting the color scheme and furniture for the Hub areas of their neighborhoods, such as couches, wobble chairs, chairs with lumbar support and different table configurations. While sampling the furniture, one student told DeMarco, “It’s more comfortable to learn in these soft seating areas.” And now that the school is under construction, there is continued interest. “The second and third graders, who are strategically located right outside of the construction area, are keeping journals and are making daily entries about the changes they observe week to week,” DeMarco says. The school when completed will continue to educate the students about STEAM careers.

School as teaching tool

DeMarco says that the DoDEA 21st Century Education Buildings are designed to be used as a teaching tool and teaching environment. The design teams examined how every square foot in a facility might

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contribute to education. Building systems and architecture can be used to illustrate and compliment STEAM education. When students enter the building, the floor in the main foyer will display the granite that was removed to make way for their new school and to show them what was there before. Eight thousand cubic yards of granite was blasted, excavated and recycled. Some of the rock is being used as fill in the construction and some is being used by the academy. As they continue to walk throughout the building, students will see colored concrete on the floor with contoured lines, showing

“Students learn in different modalities and environments. As educators, we want to create this learning environment for them.”

Above them, students will be able to look inside a 20-foot long window, exposing the school’s internal mechanical piping, wiring and cabling systems at work. “There will be signs stating, ‘This is your chill water pipe where your air conditioning comes from,’ and ‘This is a fire sprinkler pipe for fire protection,” Pillsworth says. On the roof of the building, additional energy will be generated from solar panels and a wind turbine that the students will be able to monitor. This will educate the students about renewable energy. “The students will have an energy dash board that will tell them, 'Hey — Denise DeMarco, Principal, West Point Elementary School today is a sunny day or a windy day. We will be generating this much electrical power,’” Pillsworth says. Outside, there will be a walking path around a storm-water detention pond. “ClassThe school’s internal es can walk around this system and see the mechanical piping, wiring vegetation and animals, and how the system and cabling systems that works to protect the environment,” Pillsworth students will be able to says. “It’s also a way for students to see how view through hallways local plants and grasses can be integrated windows. Credit: Dan Desmet, into construction projects.” Public Affairs. DeMarco says they are looking forward to the opportunity to start tours with students and parents. In the interim, they are taking photos and sharing them with the community to keep them abreast of the progress that is being made. “As the interior walls of the flexible learning spaces start going up, stakeholders are starting to visualize what the school will look like and excitement is building,” DeMarco says. In spring 2020, the students and them the original foundations or grades. “Students will be able to use teachers will start to use the almost completed new West Point Elethese grades to create topographical maps,” Pillsworth says. “So, if mentary School. The students who were once watching the construcwe are giving a class about geography or topography, we can take tion from the outside will now be inside experiencing their new 21st them to these contoured floors to discuss it.” Century Education Building. In the hallways, the students will be able to see and learn about They will be proud to know they helped create their new the building’s internal operating systems. “There will be glass winschool. If this experience sparked an interest in a STEAM career, dows on the hallway walls, displaying the guts of the building, such they can further explore it in their new school that is a STEAM as the heating pipes inside the walls,” Pillsworth says. teaching tool. FC Dr. JoAnne Castagna is a Public Affairs Specialist and Writer for the U.S. Army Corps of Engineers, New York District. She can be reached at joanne.castagna@usace.army.mil.

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By Mitchell Bryant

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Wearing welcome Hospital flooring options for every room

F

rom cleanliness and accessibility to heavy wear, wayfinding and promoting a healing environment—hospitals face many daily

demands. Flooring is no exception. That’s why it is a crucial part of creating a quality care setting. Following are a number of hospital flooring options for various areas of your facility and explore the core requirements your floors must meet in 2019.

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Entrance areas

Entrances are the first area patients, families and visitors see in your hospital. They help your patrons locate services, and they see the heaviest foot traffic and rolling loads. You will want a durable, welcoming floor that promotes your design vision and makes a strong first impression. Terrazzo and luxury vinyl tile (LVT) for entrance areas are recommended. Terrazzo is a premium, highly durable option that requires minimal maintenance and lasts for decades. It stands up well to rolling loads, is handicap-friendly and is now available in largely recyclable materials. LVT offers much of the same durability and even more design versatility.

Corridors & clinical areas

Corridors are the main arteries of your hospital and see heavy use 24-7, including foot traffic and heavy rolling loads, such as equipment carts, stretchers, med carts and wheelchairs.

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To minimize disruptions, flooring in corridors requires rapid installation and must be highly durable to minimize maintenance. Themed and patterned flooring with lively colors can help you create clear paths that identify care areas. Corridor flooring can help reduce stress and promote healing by supporting an evidence-based design scheme. Rubber and LVT are two popular hospital flooring options that meet all of these performance requirements. Both save time during installation, as they can come with pre-applied adhesive on the backings. Free-floating LVT options even cut out adhesives altogether. Both rubber and LVT can come with protective coatings that resist scratches and scuffs, reducing maintenance disruptions, labor, water, and chemicals. Both come in a variety of textures, colors, and patterns. LVT, in particular, emulates soothing natural textures, such as wood, stone and more, but with better durability and a lower price than traditional materials.

COMMERCIAL CONSTRUCTION & RENOVATION — SEPTEMBER : OCTOBER 2019


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Emergency & operating rooms

Emergency and operating rooms must meet the strictest infection control requirements and remain usable 24-7. You will want easy-to-clean materials that promote cleanliness. Using smooth or low-texture flooring and proper installation keeps dirt and fluids from slipping beneath the surface of your floor. Resin flooring is a perfect solution for these areas. When it comes to benefits, a properly installed resin floor can provide your facility with a durable, safe, and flexible walking surface. Not to mention, resin floors are one of the most hygienic and chemical resistant flooring solutions on the market. Much like cleaning a kitchen countertop, spills can be easily dealt with by simply

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Staff and patients spend most of their time in these environments, and nurse’s stations never shut down. Flooring should promote stress reduction, comfort and 24-7 access with materials that allow rapid installation and minimize maintenance.

COMMERCIAL CONSTRUCTION & RENOVATION — SEPTEMBER : OCTOBER 2019

wiping them away as they will never settle or sink below the surface. Resin flooring is also one of the most popular flooring options in regards to aesthetics. With a wide range of design options and customizations, industrial resin floors are capable of meeting virtually any design vision.

Cafeterias

The best cafeteria floors are stain-resistant, easy to clean and slip-retardant. A patterned, textured floor can benefit your cafeteria by both reducing and hiding scuffs and scratches. Evidence-based design dictates hospital cafeterias should be comfortable environments that promote relaxation and reduce stress. Hospital flooring options that meet all of these requirements include sheet vinyl, LVT


CIRCLE NO. 59


One new option to consider is textile flooring, a material that provides the feel of carpet with the durability and performance of tile.

and tile. They afford great design versatility with vibrant colors and natural textures while providing lasting durability.

Nurse’s stations and treatment areas

Staff and patients spend most of their time in these environments, and nurse’s stations never shut down. Flooring should promote stress reduction, comfort and 24-7 access with materials that allow rapid installation and minimize maintenance. To suit these purposes, many hospitals have moved away from traditional linoleum and vinyl composition tile (VCT) for nurse’s stations and functional treatment areas. Instead, hospitals are turning to LVT, bio-based tile (BBT) and sheet tile flooring made from low-VOC materials. Flooring options recommended within these categories that have protective coatings in, as they will resist

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• LEED for Healthcare — A flooring rating system developed by the U.S. Green Building Council (USGBC) that takes evidence-based design and indoor air quality into account • Green Guide for Healthcare (GGHC) — a best-practices guide for healthy and sustainable design, construction and operations for healthcare facilities • FloorScore — a rating system developed by the Resilient Floor Covering Institute (RFCI) in conjunction with Scientific Certification Systems (SCS) that evaluates flooring for VOC emission levels and compliance with other rating systems • ecoScorecard — a composite tool showing flooring products that comply with the most popular rating systems HC Mitchell Bryant is the communications specialist at Spectra Contract Flooring, one of the largest commercial flooring contractor in the U.S.

scratches and minimize the need for waxing, buffing and chemical cleaning. Free-floating LVT and materials with adhesive backings will reduce installation times and disruption to these critical care areas.

Patient rooms

In many hospitals, patient rooms are designed to emulate homelike environments. As these rooms do not require aseptic flooring, you have more options for materials, adhesives and installation methods. You have the flexibility to specify warm, inviting flooring with natural textures. LVT, linoleum and sheet tile are great options that provide stone, wood, tweed and other natural looks with more durability at a lower cost than natural materials. They can all work with rapid installation systems. One new option to consider is textile flooring, a material that provides the feel of carpet with the durability and performance of tile.

Resources for selecting hospital flooring options In recent years, a variety of evaluation and rating systems have emerged to aid in the selection of materials that meet hospitals’ rigorous demands. Some of the biggest include:

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COMMERCIAL CONSTRUCTION & RENOVATION PEOPLE

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For information about membership or events, contact Kristen Corson, kristenc@ccr-people.com • 770.990.7702 For information about co-sponsoring an event, contact David Corson, davidc@ccr-mag.com • 678.765.6550

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2020 Commercial Construc on & Renova on People (CCRP) Membership form must be completed in full and submi ed to: Commercial Construc on & Renova on People (CCRP) • P.O. Box 3908 • Suwanee, GA 30024 • (P) 770.990.7702 • (F) 678.765.6551 First Name: ____________________________________ Middle Ini al: ________ Last Name: _________________________________________ Title:

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QUESTIONS OR COMMENTS • Ques ons regarding CCRP Membership? • Interested in co-sponsoring a CCRP Event? • Wish to invite a vendor or execu ve to a CCRP Event? CONTACT Kristen Corson, Membership Director, Commercial Construc on & Renova on People (CCRP) (P) 770.990.7702 (F) 678.765.6551 (Email) kristenc@ccr-people.com I hereby apply for membership with Commercial Construc on & Renova on People (CCRP). If granted, I will abide by the membership regula ons and by-laws, supports objec ves and pay the dues established by F&J Publica ons for my class of membership. If applying for Associate Membership, I a est that I am a salaried employee of the official member company and not a franchisee of that company. I authorize CCRP to send announcements (via e-mail, phone or otherwise) regarding CCRP programs and services that may be of interest to me or any of my business associates.

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CIRCLE NO. 61


Weather worthy Beachside Alaskan condos get exterior overhaul By Mark Lipsius

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C

ontractors and installers have long used a variety of

siding materials to clad the exterior of multi-family residential buildings. There are many products available on the market today, including vinyl, fiber cement, composite wood, steel and traditional wood. Most contractors have experienced the advantages and disadvantages of each. From cold temperatures leading to brittle vinyl siding; to pests, insects and moisture destroying real wood; to the health hazards (when cut) and installation difficulties that come with fiber cement— most experienced contractors choose the material that their crews are most comfortable with and that is most appropriate for the climate region where they do the majority of their work.

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A necessary replacement for failed exterior

One of those experienced contractors and suppliers, Dave Mason, VP of Mason’s Siding & Supply Inc., Anchorage, was called upon for a job in Homer, Alaska. The Baywatch Condominiums is a beachside property in coastal Alaska originally constructed in 1980. On the exterior, the structure was clad in T1-11 wood siding that failed due to constant exposure to sun and moisture from the sea. The owners, Baywatch Condominium Association, were looking for a solution that solved the performance issues of the wood siding and would enhance the building’s overall appearance.

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Moisture resistance material was perfect for coastal Alaska where the proximity to water posed a significant risk to the current wood siding, ultimately leading to its failure.

COMMERCIAL CONSTRUCTION & RENOVATION — SEPTEMBER : OCTOBER 2019

Choosing the right siding material

The Baywatch Condominium Association contacted the Mason’s Siding team for a recommendation on a siding solution that would solve their issue of failed wood. After an initial presentation of siding options and several pre-work visits, the Mason’s Siding team recommended Everlast® Advanced Composite Siding—manufactured by Chelsea Building Products. Initially, Mason and his team considered steel siding for the condos. But due to its proximity to the ocean and the potential wearing effects of salt water, they decided against it. They also considered a high


quality, acrylic-coated vinyl siding product as a less expensive option for the owners. Making sure to get a full analysis of the various siding options available, the condo association asked Mason’s Siding about fiber cement and wood composite lap siding. With Mason’s vast experience in the industry—specifically in Alaska—he knew that both products perform poorly and often times fail in the Alaskan climate, especially in coastal communities like Homer, due to moisture and humidity. Mason was confident that siding would stand up to the rigors of coastal Alaskan weather. It is a quarter-inch-thick polymeric composite siding material that is water resistant and contains no organic materials, so it avoids the most common issues that typically plague siding, including rotting, bowing, cracking, or damage from wind or insects. Moisture resistance material was perfect for coastal Alaska where the proximity to water posed a significant risk to the current wood siding, ultimately leading to its failure. And the thick, clapboard-style planks of Everlast are designed to fit evenly and securely on the plank below for a solid installation.

The siding installation

Certain sections of the T1-11 wood vertical siding were in relatively good shape, but the wood as a whole would not hold paint anymore. There were also sections of T111 that were rotted, which Mason’s team removed and replaced with new plywood. The crew then installed a water barrier behind the rain screen to create an all-encompassing weather-resistant barrier. The construction team then added window and door rubber flashing tape, and 1” R-max® insulated wall sheathing over the water barrier and remaining wood siding before installing the rain screen. Now, the building is clad in 10,700 square feet of Harbor Blue, 6-7/8-foot planks. Once crews become familiarized with the best practices of installing the siding, the CIRCLE NO. 62

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process is much quicker and more efficient than traditional siding installs—lightweight enough to allow for single-person handling and installation. In addition, it has a floating siding system that accommodates lateral expansion and contraction within the j-pocket trim. Construction teams simply stack, slide, and butt planks together, then neatly secure them with a concealed seam bracket. The style is available in two plank sizes—6-7/8 inches and 4-1/2 inches— both embossed with an authentic cedar

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“The work of Mason’s Siding transformed our condo building from looking like a rundown tenement into a prime beachside property.” — Skywalker Payne, Treasurer, Baywatch Condominium Association

COMMERCIAL CONSTRUCTION & RENOVATION — SEPTEMBER : OCTOBER 2019

grain finish. The true-wood look of today’s composite siding products is highly sought after by building and home owners. Consumers still want the authentic texture and appearance of classic wood siding, but are less and less willing to compromise with the downfalls of using real wood in the long term.

Simple, efficient exterior replacement

Mason’s crew worked efficiently because of the material’s easy handling and cutting. And unlike fiber cement—which produces


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respirable crystalline silica dust when cut—there were no health concerns related to the siding. "The panels stack on top of one another and do not need to be held in place while nailing the panel to the wall,” Mason says. “It is an extremely convenient feature for crews installing the material.” Mason’s Siding & Supply worked through several financing options with the Baywatch Condominium Association to get the project start slated for the spring of 2018. The project began in early May and was completed by June 2018.

Composite siding ROI

“The work of Mason's Siding transformed our condo building from looking like a rundown tenement into a prime beachside property,” says Skywalker Payne, Treasurer, Baywatch Condominium Association. “All of the condo owners love the quality and appearance of the new siding renovation.”

The Baywatch Condominium Association preferred paneling over fiber cement because repainting and spot repairs would not be an issue—significantly lowering yearly maintenance costs and reducing total man hours required to keep up the property’s appearance. The siding will also last longer than other materials, thanks to the innovative manufacturing process that creates a lightweight plank that is durable, easy to install, and water resistant. It is also protected by an industry-leading warranty, ensuring that the planks will resist termite attacks and will not rot or delaminate. It is further warranted against peeling, flaking, cracking, rusting, blistering or corroding. Owners of the condo units now enjoy an impressive renovated building that serves as a key development in the area. The Harbor Blue siding keeps with the theme of the beachside locale, allowing the condo to stand out as one of the top residential locations in Homer. MH

Mark Lipsius is the Business Development Manager-Specialty Products, Sales & Marketing for Chelsea Building Products, a designer and extruder of PVC and composite windows, doors, cellular mouldings, and Everlast® siding and trim headquartered in Pittsburgh, Pennsylvania. Lipsius manages the expansion of Everlast siding across the United States and may be reached at mlipsius@cbpmail.com.

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Making places people love. CIRCLE NO. 64


CIRCLE NO. 65


SEPTEMBER/OCTOBER 2019

The Voice of Craft Brands

The Engineering Crafters

The art and science of creating paper structures that save the planet


The Voice of Craft Brands

The Engineering Crafters The art and science of creating paper structures that save the planet

Throughout history, people have marveled at magnificent man-made structures, from the ancient pyramids, to the Roman aqueducts, the Eiffel Tower, the Brooklyn Bridge, the Dubai’s Palm Islands, the Hoover Dam and New York’s Freedom Tower. Looking at these structures begs the question: “How did they make that?” Few would suggest the 2,000 year old art of papermaking would draw such awe. Even though its inventor, Cai Lun, was deified as the god of papermakers in the Han Dynasty, creating papermaking as we know it by combining natural materials like tree bark to make a pulp mixture with fibers pressed into paper. But papermaking is entering a new realm of sophisticated engineering, driven by the technology wizards at Footprint. Its development efforts create engineered paper by formulating fibers, additives and manufacturing to achieve specific paper structures for consumer packaging that is replacing single use plastics.

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CRAFT BRAND AND MARKETING

Footprint is leading the way with disruptive technologies across a wide range of industries too. Its ability to deliver game-changing solutions for its customers is based on the work performed by Footprint’s technology innovation team. Led by Yoke Chung, co-founder and Chief Technology Officer, this team is made of up Ph.Ds., chemists, material scientists, mechanical and process engineers, and designers, all working together to build the formulations, equipment and process controls necessary for Footprint’s success. As a measurement of their success, the team has enabled 1,124 global inventions to be patented

SEPTEMBER/OCTOBER 2019

CBAM-MAG.COM


By Eric Balinski

What trends are defining the space? People want to buy sustainable products. Consumers pressuring brands to do better by eliminating plastic from their packaging is the defining trend of 2019. You are seeing the results of this as the EU and now Canada have announced significant bans on all single use plastics. There is also some compelling consumer research that proves consumers are not going to allow plastic to exist when there are viable alternatives. The move to eliminate these plastics is coming from rising consumer awareness about how plastic is affecting our environments in the form of pollution, but also how plastics are causing detrimental impacts to our food chain and human health.

Plastic in general are getting negative stories about their environmental impact. What specific environmental issue does Footprint address or solve? or that are in process of being patented. The team’s success in creating and bringing to market the technologies of the future has been unmatched in the industry. Craft Brand and Marketing Magazine spoke with Footprint’s SVP Marketing, Jeff Basset, to learn more about their engineering crafters that will make the world’s environment better.

Give us a snapshot of the current environmental/green product market(s). Today’s green product market, especially in packaging, is focused on the easily implemented items such as picnic and to-go containers. The reason the segment is focused in these areas is because of the low technical requirements necessary to deliver product performance. At Footprint, we refer to these solutions as “low hanging fruit.” These are the easy items to replace and have been in the market in one form or another for some time (think back to picnics as a kid using the thin paper plates). But these items, while great at picnics, are not the items that large consumer brands are being asked to change. Footprint tackles the elimination of plastic from products and packaging in market segments were paper based packaging has typically never been used. From frozen food, to shelf stable cups, and even six-pack rings. Footprint is focused on helping brands solve real world demands from their consumers to eliminate plastic.

Footprint solutions address a wide range of negative environmental impacts, first and foremost

Footprint’s technology innovation team members are: Yoke Chung, Chief Technology Officer Brandon Moore, SVP Design & Tooling Engineering Mike Lembeck, Director Tooling Engineering Kent Warner, VP, Product Management Jean Pelkey, VP, Product Management Steve Lucero, VP Equipment Development Engineering Todd Biggs, Director Process Development Engineering Winnie Luong, Senior Process Engineer Rick Gonzalez, VP Materials Science & Engineering Yiyun Zhang, Director Materials Development Engineering Austin Gann, Lab Manager Timsy Shukla, Materials Engineering Matt Wang, Materials Engineering Megan Dieu, Materials Engineering

CRAFT BRAND AND MARKETING

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Footprint

is the elimination of plastic. By eliminating plastic at the source, Footprint is putting a stop to the influx of waste plastic into the ocean which is killing more than 1.1 million sea birds and marine animals each year. Footprint solutions are biodegradable, compostable and recyclable, which offers brands and municipalities several options for how to handle the end of life of a Footprint product. Having multiple end-of-life options is a critical benefit for municipalities as waste infrastructure varies greatly. Flexibility to fit into the waste infrastructure on a national, regional and local level means that our solutions can immediately help address environmental impacts due to plastic waste.

Your website says Footprint is “reinventing sustainable packaging.” What does this mean? Footprint is taking sustainable packaging into the future, essentially reinventing where and how paper-based packaging can be used. As a powerful example, we’ve eliminated the need for plastic sixring beverage packaging with our new molded-fiber alternative. More importantly, as an innovation technology company and as a manufacturer, Footprint is developing solutions to be consistent with current pricing models of materials and components that brands buy today. It is disproving the long-standing belief that sustainable packaging has to be more expensive.

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At the heart of reinventing sustain packaging is Footprint’s technology innovation team, which ultimately makes Footprint products work and make a difference to improving our customers businesses. Without this team pioneering the technologies, and then refining the technologies to make sense at mass scale, Footprint would not be where it is today. These are the unsung heroes that are fulfilling Footprint’s vision of eliminating plastic. Our technology innovation team that is creating the solutions to make future grocery stores free of single use plastics.

Most plastics are chemical compounds originating from petroleum. Footprint uses fibers as the basis of its product. What is the fibers source from? Footprint use a range of fibers to produce our products, the majority of which comes from recycled sources. Paper is the number one recycled material in the U.S. (roughly 85% recycling rate), using recycled fibers is an easy win. Footprint has even built closed loop supply chains that take a customer’s waste fibers, such as corrugate boxes, from their factories and turned it back into their packaging. The best part of using fiber sources is their renewability and availability. Unlike petroleum-based plastics which rely on fossil fuels or even bio-based plastics that use food crops as their inputs.

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Tell us how Footprint products are more sustainable and beneficial than other consumer package options? Simply put, Footprint solutions are more sustainable due to the renewable nature of their raw materials, the ability to use high percentages of recycled paper content (up to 70%) and most importantly, their non-detrimental impact at the end of life stage. Because our products are paper based, they are generally recognized as recyclable, compostable in industrial composting facilities and if they leak out into the environment, they behave just like any other paper type product (they bio-degrade and quickly break apart). I don’t know about you, but I’ve never heard of a whale that died from swallowing too much paper, or a bird that mistook paper for food and subsequently died. These situations with animals, which have become all too common with plastics, simply don’t happen with fiber-based products. July-Aug-2019.pdf

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7/17/19

12:46 PM

Is there any environmental impact associated with generating or using these fibers? There are environmental impacts associated with all materials. The best advantage of using fibers vs plastic and petroleum-based solutions, is the renewability of the fiber sources. More plants, more trees, more agricultural by-products are available every year and the fiber sources used to create papers or footprint products are largely bi-products of other industries. For example, trees are cut down for lumber for buildings and furniture. The left-over bits are used for making paper. The world has a finite amount of petroleum, and while the debate rages as to when it will run out, the real fact is that it will run out. Fiber sources can be regrown.

C

M

Y

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What are the unique benefits for companies who use Footprint products?

MY

CY

Footprint products can be disposed of in any bin—which eliminates confusion for the consumer. Other benefits fall into two primary categories— and are benefits we pass on to consumer brands, the first is consumer recognition. The second is product performance. The No. 1 way that consumers evaluate a companies’ sustainability position is through their packaging. Consumers immediately and intuitively understand the sustainable characteristics, such as recyclable, compostable and biodegradability, of paper-based packaging. This is vastly different from

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Footprint

other packaging solutions that are not immediately recognized by customers. Examples from the plastic industry, such as light-weighting plastics, (where plastic solutions are made with less plastic) or alternative plastics such as recycled plastics and bioplastics are not noticeable to consumers and can even harm the brand in terms of lower quality perception. The methods used to make plastics “more sustainable” have no immediately discernible differences from regular plastics. The second way that companies’ benefit is in the packaging performance. Footprint products are engineered to protect the product just as well, and in some cases, even better than plastic. Take our fiber six-pack rings. Our rings pass the same test standards as plastic rings, including jolt testing in high-humidity environments.

What are the benefits for end-use consumers? Consumers want to do the right thing. They want to feel good when they walk away from a typical landfill/recycle/compost bin. But the consumer rarely feels like they get this decision correct. To compound the problem, municipalities are starting to abandon recycling and are taking the recyclables that consumers separate and sending them straight to a landfill. With Footprint products, consumers can feel confident that even if they get it “wrong” they are doing better by having used a fiber product rather than

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a plastic product. Footprint solutions have advantages over plastic no matter which bin they go in.

Compared to other bio-degradable single use products, what makes Footprint a superior? Footprint products are superior because they work. Our ability to engineer precise performance standards with a fiber product is unmatched in the industry. From frozen foods, to fiber meat trays, to fiber six-pack rings, our technologies meet customers’ needs, and in some cases, outperform the performance plastic based solutions. Footprint’s product performance paired with our “Any Bin, You Win” material makes our products a formidable force that is driving key market segments to switch to Footprint Fiber.

What’s the biggest issue today related to the marketing/sales side of green products today? Performance and price. Footprint demonstrates that matching the performance requirements of our partners is achievable, but often, the initial perception of what fiber products can do is negative. Footprint is clearly reversing that initial perception but it is still an issue that needs to be overcome. A great example of this is seen in the paper straw market. When the big conversion to paper straws occurred, an influx of substandard straws from other suppliers and countries flooded the market. Now we see a lack of consumer confidence in the category. This has driven several brands to reach out to Footprint to solve the performance issues they are experiencing with other paper straws, which of course is Footprint’s area of expertise; matching sustainable solutions to customers performance requirements. We believe that a paper straw should outlast your longest party. This means that our straws are engineered to last through multiple drinks and not fall apart in milkshakes and such. Footprint’s paper straws vastly outperform other paper straws by lasting a full 24 hours or more and are, in essence,

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What do you see as some of your biggest opportunities moving ahead?

coming to the rescue of the paper straw segment. Pricing is another issue with marketing green products. Green products have to compete vs. their plastic counterparts on what is essentially an uneven cost playing field. Don’t get me wrong, Footprint is still winning the game, but it does create an uphill battle. The plastic industry has had a 20-50-year head start on green products in general. Essentially, we are a new technology, while plastics have had decades to automate and improve their manufacturing process to lower costs. Footprint solutions see the same cost reduction curves that the emerging plastic industry experienced decades ago. Give Footprint three years and we see a roadmap to being less expensive than our plastic counterparts. The other thing that the plastic industry has done very well is to externalize their costs. This gives the perception that the products are inexpensive, but the truth is, that the consumers pay for the externalized costs of plastics. From cleaning plastics out of our oceans and off our streets, to the recycling infrastructure, all of these costs are paid for by us, the consumer, not the plastic manufacturers. In essence, it gets to flood the market with low value waste, that consumers have to foot the bill to pick up. Unlike the paper fiber industry where recycled fiber is valuable which is demonstrated by the high recycling rates.

Our biggest near-term opportunity is launching the Footprint paper cup. Footprint was recently named a winner of the “Nextgen Cup Challenge” for our ability to eliminate plastic liners from typical paper cups. This challenge was a global innovation challenge that received close to 500 entries from 26 countries to solve the problem of plastic liners that are used in paper cups. Beyond our fiber drinking cups, Footprint is also expanding into products that are disposable, such as disposable razors, hotel room keys and even diapers. While Cai Lun was deified as the god for his invention of papermaking, perhaps one day Footprint’s technology innovation team may be recognized for their role in transforming the landscapes and seascapes littered with single used plastics back to their natural beauty. Surely, if nothing else, traditional papermaking will forever be changed by the know-how being developed at Footprint to engineer paper beyond what most people can imagine paper can do.

Eric Balinski is the owner of Synection, LLC, which is a strategy and growth consultancy firm. For more information, visit: synection.com.

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PROJECTS

PROJECTS • CCD

Commercial Construction Data

F

ollowing is a brief report on new commercial construction projects. The information is presented as a service of Commercial Construction Data, a product of Commercial Construction & Renovation. For more information, visit www.cdcnews.com. PROJECT NAME

CITY

PROJECT VALUE

SQ. FT.

CONSTRUCTION TYPE

START DATE

Panda Express

Prince Frederick, MD

$700,000.00

2,300

New Construction

Q1 2020

Waffle House

Yorktown, VA

$450,000.00

1,733

New Construction

Q1 2020

Weis Store #238

Martinsburg, WV

$10,000,000.00

151,000

New Construction

Q2 2020

Sheetz - Airport Drive

Sandston, VA

$1,200,000.00

6,100

New Construction

Q2 2020

Aldi #182

Alexandria, VA

$800,000.00

23,554

Renovation

Q1 2020

The View at Tysons

Tysons, VA

$1,300,000,000.00

2,800,000

New Construction

Q2 2020

Amazon's HQ2 Metropolitan Park Towers

Arlington, VA

$425,000,000.00

2,100,000

New Construction

Q3 2020

The Lofts at Eastport Landing

Annapolis, MD

$27,000,000.00

177,000

New Construction

Q3 2020

Ridgecrest Apartments Renovation

Washington, DC

$10,000,000.00

124,600

Renovation

Q1 2020

Belhaven Hotel

Rehoboth Beach, DE

$30,000,000.00

77,000

New Construction

Q3 2020

Berkeley Hotel Renovation

Richmond, VA

$3,000,000.00

39,000

Renovation

Q2 2020

Johns Hopkins University - Stavros Niarchos Foundation Angora Institute

Baltimore, MD

$150,000,000.00

55,000

New Construction

Q1 2020

The Langley Primary School and Crossroads Building

McLean, VA

$9,700,000.00

36,000

New Construction

Q2 2020

A. Mario Loiederman Addition Montgomery County Public Schools

Silver Spring, MD

$7,500,000.00

22,342

Addition/Renovation

Q1 2020

City of College Park - City Hall

College Park, MD

$14,000,000.00

85,000

New Construction

Q1 2020

County of Culpeper Emergency Management Services Building

Culpeper, VA

$300,000.00

900

Addition & Renovation

Q3 2020

Atlantic General Medical Center

Berlin, MD

$21,000,000.00

99,912

New Construction

Q2 2020

Aspen Dental - North Main Street

Suffolk, VA

$750,000.00

3,587

New Construction

Q1 2020

RETAIL/RESTAURANTS/QUICK SERVE:

RETAIL/STORES/MALLS:

RESIDENTIAL/MIXED USE:

HOSPITALITY:

EDUCATION:

MUNICIPAL/COUNTY:

MEDICAL:

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COMMERCIAL CONSTRUCTION & RENOVATION — SEPTEMBER : OCTOBER 2019


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AD INDEX

Advertiser Page Reader Service No.

Advertiser Page Reader Service No.

Advertiser Page Reader Service No.

ArchitectureBoston Expo ANP Lighting ArcVision Incorporated Beam Team Construction Brainbox AI Brandpoint CallisonRTKL Capacity Builders

159 57 29 15 87 41 3 2 77 38 60-61 30 177 64 36-37 19

Commerical Construction & Renovation People Commerical Construction & Renovation Summit

Cawley Chain Store Maintenance

157 56 71 35

Controlled Power 15 9 DuctSox 73 36 Dynamic Air Quality Solutions 79 39 East to West 175 63 EMG 63 31 FacilityRX Services 147 52 Fortney & Weygandt, Inc. 155 55 FPL 19 11 Genesis Light Solutions 137 48 Georgia Printco 185 68 GGS Partners 173 62 Heritage Fire Security 57 28 Hunter Building Corp 43 21 IdentiCom Sign Solutions 45 22 Jesco Lighting Group 23 13 Lakeview Construction, Inc 9 7 Laticrete 41 20 Metropolitan Ceramics 184 67 MFM Building Products Corp. 83 40 Mike Levin 8 5 National Terrazzo & Mosaic Association 33 17 Navien 31 16 Nvironment 49 24 P&C Construction 21 12 Paint Folks 69 34 Permit.com 95 44 Poma Retail Development, Inc 5 3 Portico 143 51 Prime Retail Services 51 25 ProCoat 93 43 Quality Equipment Management 139 49 Retail Maintenance Specialists 53 26 Rockerz, Inc 7 4 Schimenti 8, CVR4 6, 71 Serigraphics 165 59 Signage Solutions 25 14 Storefloors 55 27 The Blue Book Network 153 54 The Garland Company, Inc. 167 60 Thomas Consultants 59 29 Travelers Haven 141 50 UHC Construction Services 17, 163 10, 58 Visual EFX Group 183 66 Wallace Engineering 67 33 Warner Bros CVR3 70 Weil McLein 75 37 Westwood Contractors, Inc 91 42 Window Film Depot 135 47 Wolverine Building Group 133 46 ZipWall 65 32 Zters CVR2-1, 35 1, 18

Commerical Construction & Renovation Profile Awards

168-169

61

149-151

53

96

45

Connect Source Consulting Group

47

23

Construction Data Co. (CDC)

189

69

Constructed-Ed

178 66

Construction One

11

8

Legal Notice Statement of Ownership, Management, and Circulation (Requester Publications Only) 1. Publication Title: Commercial Construction & Renovation 2. Publication Number: 2329-7441 3. Filing Date: October 1, 2019 4. Issue Frequency: Bi-Monthly 5. Number of Issues Published Annually: 6 6. Annual Subscription Price (if any): $50.00 7. C  omplete Mailing Address of Known Office of Publication (Not printer): 358 Aviemore Lane, Suwanee, GA 30024 Contact Person: David Corson, Telephone: 678-765-6550 8. C  omplete Mailing Address of Headquarters or General Business Office of Publisher: 358 Aviemore Lane, Suwanee, GA 30024 9. F ull Names and Complete Mailing Addresses of Publisher and Editor: Publisher: David Corson, 358 Aviemore Lane, Suwanee, GA 30024 Editor: Mike Pallerino, 1520 Dawn Valley Trail, Cumming, GA 30040 10. Owner: David Corson, 358 Aviemore Lane, Suwanee, GA 30024 11. K nown Bondholders, Mortgagees, and Other Security Holders Owning or Holding 1 Percent or More of Total Amount of Bonds, Mortgages, or Other Securities: None 12. Not applicable 13. Publication Title: Commercial Construction & Renovation 14. Issue Date for Circulation Data Below: July/August 2019 15. Extent and Nature of Circulation Average No. Copies No. Copies of Single Each Issue During Issue Published Preceding 12 Months Nearest to Filing Date A. Total Number of Copies (Net press run) B. L egitimate Paid and/or Requested Distribution (By Mail and Outside the Mail) (1) Outside County Paid/Requested Mail Subscriptions stated on PS Form 3541. (Include direct written request from recipient, telemarketing and Internet requests from recipient, paid subscriptions including nominal rate subscriptions, employer requests, advertiser’s proof copies, and exchange copies.) (2) In-County Paid/Requested Mail Subscriptions stated on PS Form 3541. (Include direct written requests from recipient, telemarketing and internal requests from recipient, paid subscriptions including nominal rate subscriptions, employer requests, advertisers’ proof copies, and exchange copies. (3) Sales Through Dealers and Carriers, Street Vendors, CounterSales, and Other Paid or Requested Distribution Outside USPS® (4) Requested Copies Distributed by Other Mail Classes Through the USPS C. Total Paid and/or Requested Circulation (Sum of 15b (1), (2), (3), and (4)) D.Nonrequested Distribution (By Mail and Outside Mail) (1) Outside County Nonrequested Copies Stated on PS Form 3541 (include Sample copies, Requests Over 3 years old, Requests induced by a Premium, Bulk Sales and Requests including Association Requests, Names obtained from Business Directories, Lists, and other sources) (2) In-County Nonrequested Copies Stated on PS Form 3541 (include Sample copies, Requests Over 3 years old, Requests induced by a Premium, Bulk Sales and Requests including Association Requests, Names obtained from Business Directories, Lists, and other sources) (3) Nonrequested Copies Distributed Through the USPS by Other Classes of Mail (e.g. First-Class Mail, Nonrequestor Copies mailed in excess of 10% Limit mailed at Standard Mail® or Package Services Rates) (4) Nonrequested Copies Distributed Outside the Mail (Include Pickup Stands, Trade Shows, Showrooms and Other Sources)

4,536

4,584

2,771

2,820

0

0

18 0 2,789

17 0 2,837

1,428

1,491

0

0

0

0

107

110

E. Total Nonrequested Distribution (Sum of 15d (1), (2), (3) and (4)) F. Total Distribution (Sum of 15c and e) G. Copies not Distributed (See Instructions to Publishers #4, (page #3)) H. Total (Sum of 15f and g) I. Percent Paid and/or Requested Circulation.

1,535 4,324 212 4,536 64.6%

1,601 4,438 146 4,584 64.0%

16. Electronic copy circulation a. Requested and Paid Electronic Copies 0 b. Total Requested and Paid Print Copies (Line 15c) + Requested/Paid Electronic Copies (Line 16a) 2,789 c. Total Requested Copy Distribution (Line 15f) + Requested/Paid Electronic Copies (Line 16a) 4,324 d. Percent Paid and/or Requested Circulation (Both Print & Electronic Copies) (16b divided by 16c x 100) 64.6% X I certify that 50% of all my distributed copies (electronic and print) are legitimate requests or paid copies.

0 2,837 4,438 64.0%

17. P ublication of Statement of Ownership for a Requester Publication is required and will be printed in the issue of this publication: September/October 2019 18. S ignature and Title of Editor, Publisher, Business Manager, or Owner David M. Corson, October 1, 2019. I certify that all information furnished on this form is true and complete. I understand that anyone who furnishes false or misleading information on this form or who omits material or information requested on the form may be subject to criminal sanctions (including fines and imprisonment) and/ or civil sanctions (including civil penalties).

190

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191


PUBLISHER

PUBLISHER’S PAGE

by David Corson

Blast from the past A

few months back a client was in town visiting some local Atlanta clients and wanted to grab dinner while he was staying just down the road from me in Suwanee, Georgia. I told him to meet me at a new development that our local municipality had just built. They knocked down some old buildings and replaced them with a mixed-use project of retail, restaurant, office space and outdoor amphitheater. It was worth the visit. Since it had just opened, I had not been in any of the restaurants, so I told him to meet me at Sugar Hill to test out the new digs. We chose the new brewery for our dinner. After sitting down, the waiter came over and asked what we wanted to drink. “Excuse me sir, are you Coach Corson?” the waiter asked. “Yes, do I know you?” “Yes, don't you recognize me? I was one of your defensemen on several of your rec and club lacrosse teams,” he responded. I looked up at this 6-foot, 4-inch tall, 220 pound goliath and said, “Sorry, I don’t recognize you?” Then it hit me. “Colton?”

“Yes,” he said, “it’s me.” Shocked of the size of the 19 year old standing in front of me, I had to do a double take. When I saw him last, he was 14 years old— about 5 foot 9, and maybe 140 pounds soaking wet. I said, “Dude, when did the growth spurt happen?” “Around 10th grade,” he said. “I hit the weights and the height came just natural. I did a bunch of pushups because you always said at every practice, pushups are your best friend and you can do them anywhere. And if you can’t lift your own body weight, you won’t become the player you want to be.” To be honest, it almost made me tear up, but I did not want my client to see me whimper. When it comes to coaching, I can be the “Sergeant Carter” type (for all you Gomer Pyle fans out there). I always want my players to be the best they can be, and that goes for lacrosse, hockey, Taekwondo, etc. My motto: You will play as you practice. He continued to tell me about how I had influenced him to never quit, always do your best at whatever you do, and leave it all on the field. You know what? He was a darn good waiter, too. We finished our meal and left him a hefty tip. On the way out, he stopped me to shake my hand and say, “Thanks Coach C for all you did for me and the rest of us lax players at North.” I looked at my client and said, “Man, I have tell you, it doesn't get any better than that.” Coaching and business are the same. You try to teach your team on how to do things better, while always trying to learn more yourself. And if there are mistakes along the way, because we all make them, you must learn from them. Not everyone will see the light, but it sure feels good when what you are trying to accomplish comes to fruition, and then some. We hope to see you at our remaining CCRP receptions for 2019 and during our “10th Anniversary Summit,” Jan. 21-23, 2020, in Jacksonville, Florida. Here's to ending the year on a positive note. May you have good health and safe travels. And as always, keep the faith. CCR

Commercial Construction & Renovation (ISSN 2329-7441) is published bi-monthly by F&J Publications, LLC. The opinions expressed by authors and contributors to Commercial Construction & Renovation are not necessarily those of the editors or publisher. Commercial Construction & Renovation is not responsible for unsolicited manuscripts, photographs or artwork. Unsolicited materials will only be returned if a self-addressed, postagepaid envelope is included. Articles appearing in Commercial Construction & Renovation cannot be reproduced in any way without the specific permission of the publisher or editor.

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Coaching and business are the same. You try to teach your team on how to do things better, while always trying to learn more yourself.

COMMERCIAL CONSTRUCTION & RENOVATION — SEPTEMBER : OCTOBER 2019


Turning imagination into reality.

™ and © 2019, Warner Bros. Entertainment Inc.

CIRCLE NO. 70


From Midtown to Manhattan Beach. We’ve expanded to the West Coast Bringing decades of experience building high profile retail and office environments for the world’s largest brands. We’re ready to build for you. Tom Fenton, Business Development Manager (914) 244-9100 x 322 / tfenton@schimenti.com

NE W YORK

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INSIDE THIS ISSUE: President’s Message........................pg 3 Member Benefit: Member Directory...pg 7 Member Directory..........................pg 4-5 Superintendent Training Program Workshop...........................pg 7 New Advisory Board Members......pg 6

FALL EDITION • 2019

NEWSLETTER

RCA Scholarships Support Future Construction Leaders One of the many ways RCA demonstrates its commitment to the industry is through its scholarship program. Our goal is to positively impact the education of future industry leaders and to make college students more aware of the opportunities available to them through retail construction. Last year, the Scholarship Committee and Board of Directors evaluated the process for selecting scholarship recipients. We decided to focus on developing relationships with schools with strong construction management programs, where RCA representatives can make scholarship and classroom presentations to educate students about opportunities in retail construction. We also want to ensure a geographically diverse pool of schools, in hopes of connecting these top students with our members across the country. Lastly, to make a greater impact, we increased our scholarship awards from $1,500 to $3,000. Schools that are selected to participate in the program are asked to submit applications for their top three candidates. Scholarship criteria include enrollment in a construction management or related program, rising junior or senior, attending school full-time, a major GPA of at least 3.25, and an overall GPA of at least 3.0. Applicants are required to submit a personal statement that addresses how the Retail Contractors Scholarship will enable them to achieve their goals, what sets them apart from their peers, their undergraduate academic goals, and their ideal career. Applications are reviewed (blind process) and scored by the Scholarship Committee, comprised of Board members and Advisory Board members. The following students were awarded scholarships of $3,000 for their fall 2019 semester. You can get to know them through their own words, with excerpts from their personal statements. William Boone, Clemson University (Senior, Construction Science and Management) “I started working in the commercial construction industry during my years in high school as a laborer. Part-time after school and full-time during the summer, I would be onsite for projects either operating machinery or shoveling dirt. This allowed me to build a respectable sense of character and to appreciate my education. Without laborers to supply the workforce in the industry, there would not be an industry to begin with. My ideal career after graduation would be either project management with a larger commercial company or either in preconstruction with a commercial company. I have been in the residential section of the industry and I enjoy the commercial industry more because of the broad spectrum of opportunity with commercial construction.” Chance Braun, Kansas State University (Junior, Construction Science and Management) “In a perfect world, based on the internships I have had, I really enjoyed working in the field. I likely would start as a field engineer and work my way up to superintendent with goals of one day being even higher up in a company. When I look to interview for future employers, I look for companies that want their employees to succeed. This means that if the employee wants

to take on extra responsibility then the employer will let them. In a way I want my future career to be limitless and I the only thing that could stop me would be my lack of effort.” Aidan Coll, Pratt Institute (Junior, Construction Management) “Within a week working on the job site I knew I had found something special. I began to truly understand one of the major frustrations that I had with [my former school]; that was a true lack of practical understanding of my literal surroundings. Observing projects grow and evolve day by day, seeing people solve real problems that would then create real solutions has both been instructive and therapeutic. The way I see it a societal preference for institutional education has given tradework a remarkably underappreciated place in modern United States society.”

Justin Elder & Chance Braun

Scholarship Committee co-chair and Board member Justin Elder attended the Kansas State awards ceremony on behalf of RCA. He shared his experience of the event: “I had a fun evening celebrating with the award recipients. I was introduced to most of the faculty and they were very happy the RCA has chosen K-State for a scholarship. I sat at a table with eight students, all whom were there to receive a scholarship, though they don’t know what scholarships they are receiving until their name is called. I wish all RCA members could have an opportunity to attend one of these events. The generosity of the people and corporations donating these scholarships is not lost on the students, and they are so excited and full of enthusiasm.” (Continued on page 2 )

RCA’s mission is to promote professionalism and integrity in retail construction through industry leadership in education, information exchange, and jobsite safety.


NEWSLETTER (Continued from page 1 ) Michael Rasmussen, Minnesota State University Mankato (Senior, Construction Management) “My professional career in the construction industry will hopefully lead me to a project manager position. I am currently occupied with an internship with a general contracting firm that focuses primarily on multifamily residential and commercial retail. I like this aspect of construction as it focuses on different types of construction and no day is the same. Since I have begun this internship I have been conducting project management duties. I also am interested in wearing two hats. The other hat I would be interested in is balancing between project management and a jobsite superintendent. I find that watching projects progress from the ground up is not only interesting as the process moves forward, but it is also gratifying to know that I had a part in the project that someone will use for a retail space or a home.” Avery Spector, Cal Poly-San Luis Obispo (Senior, Construction Management) “I quickly learned that with a multitude of family-owned companies and generations of passed-down knowledge, the construction industry can be hard to enter as an “outsider.” Unlike many of my peers, I began studying Construction Management with zero prior experience and not a single familial tie to the industry. In the beginning of my studies, it was apparent that my classmates had grown up hearing basic industry terms. Realizing that I was behind, my motivation to work harder intensified. I not only wanted to catch up to my peers; I wanted to surpass them. Since then, I believe that I have begun to separate, along with a select group of my fellow classmates, from the majority. During the past two years, I have become an Executive Board Member of Cal Poly’s Associated Students of Construction Management club, an Instructional Teaching Assistant for the department, and a member of the Commercial Construction team that placed third overall at the Associated Schools of Construction competition in Spark, Nevada. While sometimes stressful, working my way up to these achievements has always been enjoyable. Having found my way into this industry on an unforged path, my pure excitement and passion for studying construction management and entering the workforce sets me apart.” Hunter VanSchoubroek, Texas A&M University (Junior, Construction Science) “My ideal career would be becoming a project manager and doing commercial construction. After completing my internship, I plan on returning to that company upon graduation for a full-time job opportunity. I will push myself every day to become such an outstanding intern that I have a full-time job with the company before I graduate. Upon graduation, I plan on working my way up to become a project manager where I will be able to utilize my critical thinking skills, planning, preparation, time management, problem solving, and integrity the most.”

Michael Rasmussen & John Elders

The scholarship awarded at the Minnesota State University Mankato is given in the same of Christian Elder. RCA established the Christian Elder Memorial Scholarship in 2008 in memory of Christian, who died in 2007 at the age of 38. Christian was a project manager with Elder-Jones, Inc., a charter member of the RCA. Christian’s father, and RCA past president, John Elder attended the Mankato ceremony in August to presented senior Michael Rasmussen with the scholarship. After finishing high school, Michael traveled extensively while serving in the military. Now finishing his senior year at Mankato with a degree in Construction Management, he will be working with a Mankato-based contractor that has a strong focus on retail construction. RCA’s Intern Scholarship is awarded to a student who completed an internship at an RCA member company. The award criteria are the same as the main scholarship program; the scholarship award is $1,500. This year’s recipient was Dan Boyce, a senior at the University of Connecticut, who interned with Schimenti Construction for two consecutive summers.

RCA’s scholarship program is made possible with the support of our members. We would like to thank the following RCA members for making a contribution to the Scholarship Fund in FY19 (May 2018-April 2019): $2,500 and above Shames Construction Company, Ltd. $1,500 Elder-Jones, Inc. $1,000 Westwood Contractors, Inc.

$500 Commonwealth Building, Inc. Fortney & Weygandt, Inc. Taylor Bros. Construction Company, Inc. Timberwolff Construction, Inc. $300 Atlas Building Group Bogart Construction, Inc. Burdg, Dunham and Associates

$300 (continued) De Jager Construction, Inc. Fred Olivieri Construction Company Fulcrum Construction, LLC Management Resource Systems, Inc. Rectenwald Brothers Construction, Inc. Shames Construction Company, Ltd. TDS Construction, Inc. Trainor Commercial Construction, Inc. Weekes Construction, Inc.

To make a contribution to the RCA Scholarship Fund, visit retailcontractors.org or contact the RCA office at info@retailcontractors.org.

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FALL EDITION • 2019


President’s Message Steve Bachman, President, Retail Construction Services

The RCA Board and Advisory Board convened for our summer meeting in August. We are happy to report that the membership is thriving, the organization is financially healthy, and—probably like you—we are all incredibly busy. The labor shortage and its effects continue to be a challenge; finding qualified subcontractors with the human resources Steve Bachman to perform the work seems to be the differentiator for those GCs that are getting the work versus those that are not as successful. Relationships continue to be one element of everyone’s “secret sauce,” whether it is with our client base or the vendors and subcontractors we count on every day. As “retail” continues to evolve (and seemingly at a The ICSC has faster pace all the time), there recently reported that is always the risk that we are so online shopping is caught up in the current frenzy of our businesses day-to-day complimentary to brick that we often are not looking and mortar, and even out very far in the future. We are not just talking about what though you can have our future project prospects are, virtually everything albeit trying to build a backlog, etc. … we need to be mindful delivered to your that our market is shrinking doorstep, people because of the changes in are still socializing in consumer buying behaviors. I mention this because the restaurants, stores, and Board wants to make sure that entertainment venues. we stay relevant for the future of our organization and its membership. Some of your Board members operate very diverse businesses (yes, retail is part of it, but necessarily not all). As we look at where the US consumer is spending their time and money today, we have seen a return to brick and mortar shopping, a surge in dining out and a need for experiences. The ICSC has recently reported that online shopping is complimentary to brick and mortar (Hooray!), and even though you can have virtually everything delivered to your doorstep, people are still socializing in restaurants, stores, and entertainment venues. The point here is if retail stores have been the only or primary driver of your business, perhaps it is time to venture into other markets where you can utilize the experience(s) and talents of your people to diversify. A business cannot survive meeting the status quo; so is yours expanding or contracting? In the coming months, the Board will be continuing to explore diverse markets that will complement its membership as well as what other benefits we can bring to you and your companies to become more efficient and grow your business. Thank you for the opportunity to serve,

Steve If you have any feedback or ideas for the organization, please contact me. We are always looking for ways to continue strengthening the organization: president@retailcontractors.org.

ADVISORY BOARD Isyol Cabrera - FOCUS Brands

Jason Miller - JCPenney Company

Ken Christopher - LBrands

Steven R. Olson, AIA - CESO, Inc.

Mike Clancy - FMI

Charles Ross -

Jeffrey D. Mahler - L2M, Inc.

Seritage Growth Properties

Brad Sanders - CBRE | Skye Group

COMMITTEE CHAIRS LEGISLATIVE/REGULATORY

SAFETY

MEMBER BENEFITS

SCHOLARSHIP

MEMBER EVENTS

SPONSORSHIP

MEMBERSHIP

TRAINING

Mike McBride legislative@retailcontractors.org

Brad Bogart Rick Winkel memberbenefits@retailcontractors.org Jeff Mahler memberevents@retailcontractors.org Hunter Weekes membership@retailcontractors.org

Eric Berg safety@retailcontractors.org Mike McBride Justin Elder scholarship@retailcontractors.org Phil Eckinger sponsorship@retailcontractors.org Carolyn Shames training@retailcontractors.org

RECRUITMENT

Jay Dorsey recruitment@retailcontractors.org

OFFICERS President - Steve Bachman

Secretary/Treasurer - Eric Handley

Vice President - Ray Catlin

Immediate Past President - Rick Winkel

Retail Construction Services, Inc. Schimenti Construction Company

William A. Randolph, Inc.

Winkel Construction, Inc.

BOARD OF DIRECTORS 2020 Steve Bachman

2021 Jack Grothe

2020 Eric Berg

2022 Eric Handley

2020 Brad Bogart

2021 David Martin

2022 Ray Catlin

2021 Mike McBride

2021 Jay Dorsey

2021 Carolyn Shames

2021 Phil Eckinger

2021 Hunter Weekes

2020 Justin Elder

2020 Rick Winkel

Retail Construction Services, Inc. Gray

JG Construction William A. Randolph, Inc.

Bogart Construction, Inc. Schimenti Construction Company Triad Retail Construction, Inc. Eckinger Construction Co. Elder-Jones, Inc.

H.J. Martin & Son, Inc. Westwood Contractors Shames Construction Weekes Construction, Inc. Winkel Construction, Inc.

PAST PRESIDENTS David Weekes 1990-1992 W. L. Winkel 1993 Robert D. Benda 1994 John S. Elder 1995 Ronald M. Martinez 1996 Jack E. Sims 1997 Michael H. Ratner 1998 Barry Shames 1999 Win Johnson 2000 Dean Olivieri 2001

Thomas Eckinger 2002 James Healy 2003 Robert D. Benda 2004-2006 K. Eugene Colley 2006-2008 Matthew Schimenti 2008-2012 Art Rectenwald 2012-2014 Mike Wolff 2014-2016 Robert Moore 2016-2017 Brad Bogart 2017-2018 Rick Winkel 2018-2019

2019 • FALL EDITION

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NEWSLETTER

RCA Membership

RCA members must meet and maintain a series of qualifications and are approved by the Board of Directors for membership. They have been in the retail construction business as general contractors for at least five years; agree to comply with the Association’s Code of Ethics and Bylaws; are properly insured and bonded; are licensed in the states in which they do business; and have submitted letters of recommendation.

COMPANY CONTACT Acme Enterprises, Inc. Robert Russell All-Rite Construction Co., Inc. Warren Zysman Atlas Building Group Brian Boettler Bogart Construction, Inc. Brad Bogart Buildrite Construction Corp. Bryan Alexander Comet Construction Bernard Keith Danzansky Commercial Contractors, Inc. Kenneth Sharkey Commonwealth Building, Inc. Frank Trainor Construction One, Inc. Bill Moberger Corstone Contractors LLC Mark Tapert David A. Nice Builders Brian Bacon De Jager Construction, Inc. Dan De Jager Desco Professional Builders, Inc. Bob Anderson Diamond Contractors Lori Perry DLP Construction Dennis Pigg, Jr. E.C. Provini, Co., Inc. Joseph Lembo Eckinger Construction Company Philip Eckinger EDC Christopher Johnson ELAN General Contracting Inc. Adrian Johnson Elder-Jones, Inc. Justin Elder Encore Construction, Inc. Joe McCafferty Engineered Structures, Inc. Mike Magill Fi Companies Kevin Bakalian Fiorilli Construction, Inc. Jeffrey Troxell Fortney & Weygandt, Inc. Greg Freeh Fred Olivieri Construction Company Dean Olivieri Frontier Building Corp. Andrew Goggin Fulcrum Construction, LLC Willy Rosner Go Green Construction, Inc. Anthony Winkco Gray Robert Moore H.J. Martin & Sons, Inc. David Martin Hanna Design Group Jason Mick Hardesty & Associates Scott Hardesty Harmon Construction, Inc. William Harmon Hays Construction Company, Inc. Roy Hays Healy Construction Services, Inc. James Healy Herman/Stewart Construction Terry Varner Howard Immel Inc. Pete Smits International Contractors, Inc. Bruce Bronge J. G. Construction Jack Grothe JAG Building Group Matt Allen James Agresta Carpentry Inc. James Agresta KBE Building Corporation Michael Kolakowski Kerricook Construction, Inc. Ann Smith Lakeview Construction, Inc. Kent Moon M. Cary, Inc. Robert Epstein Management Resources Systems, Inc. Doug Marion Marco Contractors, Inc. Martin Smith Metropolitan Contracting Co., Ltd. Jane Feigenbaum National Building Contractors William Corcoran National Contractors, Inc. Michael Dudley Pinnacle Commercial Development, Inc. Dennis Rome Prime Retail Services, Inc. Donald Bloom PWI Construction, Inc. Jeff Price R.E. Crawford Construction LLC Jeffrey T. Smith Rectenwald Brothers Construction, Inc. Art Rectenwald Retail Construction Services, Inc. Stephen Bachman Retail Contractors of Puerto Rico Sean Pfent Rockford Construction Co. Thomas McGovern Russco, Inc. Matthew Pichette Sachse Construction and Development Corp. Jeff Katkowsky

PHONE STATE EMAIL MEMBER SINCE 586-771-4800 MI rrussell@acme-enterprises.com 2009 973-340-3100 NJ warren@all-riteconstruction.com 1993 636-368-5234 MO bboettler@abgbuilds.com 2017 949-453-1400 CA brad@bogartconstruction.com 2008 770-971-0787 GA bryan@buildriteconstruction.com 2013 561-672-8310 FL barney@danzansky.com 2016 616-842-4540 MI ken.t.sharkey@teamcci.net 1990 617-770-0050 MA frankt@combuild.com 1992 614-235-0057 OH wmoberger@constructionone.com 2015 360-862-8316 WA Mark@corstonellc.com 2019 757-566-3032 VA bbacon@davidnicebuilders.com 2011 616-530-0060 MI dandj@dejagerconstruction.com 1990 860-870-7070 CT banderson@descopro.com 1995 816-650-9200 MO loriperry@diamondcontractors.org 2015 770-887-3573 GA dpigg@dlpconstruction.com 2008 732-739-8884 NJ jlembo@eprovini.com 1992 330-453-2566 OH phil@eckinger.com 1994 804-897-0900 VA cjohnson@edcweb.com 1998 619-284-4174 CA ajohnson@elangc.com 2010 952-345-6069 MN justin@elderjones.com 1990 410-573-5050 MD joe@encoreconstruction.net 2018 208-362-3040 ID mikemagill@esiconstruction.com 2016 732-727-8100 NJ kbakalian@ficompanies.com 2017 216-696-5845 OH jtroxell@fio-con.com 2019 440-716-4000 OH gfreeh@fortneyweygandt.com 2013 330-494-1007 OH dean@fredolivieri.com 1992 305-692-9992 FL agoggin@fdllc.com 2018 770-612-8005 GA wrosner@fulcrumconstruction.com 2014 412-367-5870 PA anthony@ggc-pgh.com 2017 714-491-1317 CA ramoore@gray.com 2005 920-494-3461 WI david@hjmartin.com 2016 847-719-0370 IL jmick@hannadesigngroup.com 2016 949-723-2230 CA scott@hardestyassociates.com 2019 812-346-2048 IN bill.harmon@harmonconstruction.com 2017 303-794-5469 CO r.hays@haysco.biz 2002 708-396-0440 IL jhealy@healyconstructionservices.com 1996 301-731-5555 MD tvarner@herman-stewart.com 1995 920-468-8208 WI psmits@immel-builds.com 2018 630-834-8043 IL bbronge@iciinc.com 1995 909-993-9332 CA JackG@jgconstruction.com 1998 239-540-2700 FL matta@jagbuilding.com 2019 201-498-1477 NJ jim.agresta@jacarpentryinc.com 2013 860-284-7110 CT mkolakowski@kbebuilding.com 1998 440-647-4200 OH ann@kerricook.com 2012 262-857-3336 WI kent@lvconstruction.com 1998 631-501-0024 NY repstein@mcaryinc.com 2014 336-861-1960 NC dmarion@mrs1977.com 1992 724-741-0300 PA marty@marcocontractors.com 1994 210-829-5542 TX jfeigenbaum@metcontracting.com 1995 651-288-1900 MN bill@nbcconstruction.us 2013 952-881-6123 MN mdudley@ncigc.com 2018 732-528-0080 NJ dennis@pinnaclecommercial.us 2012 866-504-3511 GA dbloom@primeretailservices.com 2014 480-461-0777 AZ price@pwiconstruction.com 2003 941-907-0010 FL jeffs@recrawford.com 2011 724-772-8282 PA art@rectenwald.com 1996 651-704-9000 MN sbachman@retailconstruction.com 1998 586-725-4400 MI spfent@rcofusa.com 1996 616-285-6933 MI info@rockfordconstruction.com 2014 508-674-5280 MA mattp@russcoinc.com 1995 248-647-4200 MI jkatkowsky@sachseconstruction.com 2009 (Continued on page 5)

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FALL EDITION • 2019


Scheiner Commercial Group, Inc. Schimenti Construction Company, Inc. Shames Construction Co., Ltd. Singleton Construction, LLC Solex Contracting Southwestern Services Sullivan Construction Company Taylor Brothers Construction Company, Inc. TDS Construction, Inc. Thomas-Grace Construction, Inc. Timberwolff Construction, Inc. TJU Construction, Inc. Tom Rectenwald Construction, Inc. Trainor Commercial Construction, Inc. Travisano Construction, LLC Tri-North Builders, Inc. Triad Retail Construction Warwick Construction, Inc. WDS Construction Weekes Construction, Inc. Westwood Contractors, Inc. William A. Randolph, Inc. Winkel Construction, Inc. Wolverine Building Group Woods Construction, Inc.

Joe Scheiner Matthew Schimenti Carolyn Shames Denise Doczy-Delong Gerald Allen John S. Lee, Amanda Sullivan Jeff Chandler Robert Baker Don Harvieux Mike Wolff Tim Uhler Aaron Rectenwald John Taylor Peter J. Travisano Randy Danielson Jay Dorsey Walt Watzinger Ben Westra Hunter Weekes Mike McBride Tony Riccardi Rick Winkel Michael Houseman John Bodary

719-487-1600 914-244-9100 925-606-3000 740-756-7331 951-308-1706 817-921-2466 954-484-3200 812-379-9547 941-795-6100 651-342-1298 909-949-0380 530-823-7200 724-452-8801 415-259-0200 412-321-1234 608-271-8717 281-485-4700 832-448-7000 920-356-1255 864-233-0061 817-302-2050 847-856-0123 352-860-0500 616-949-3360 586-939-9991

CO NY CA OH CA TX FL IN FL MN CA CA PA CA PA WI TX TX WI SC TX IL FL MI MI

joe@scheinercg.com 2012 mschimenti@schimenti.com 1994 cshames@shames.com 1994 denisedelong@singletoncontruction.net 2012 jerry@solexcontracting.com 2015 JLee@southwesternservices.com 2017 amanda@buildwithsullivan.com 2012 Jeff.Chandler@TBCCI.com 2014 inbox@tdsconstruction.com 1994 don.harvieux@thomas-grace.com 2012 mike@timberwolff.com 2008 tim@tjuconstruction.com 2016 arectenwald@trcgc.net 2010 john.taylor@trainorconstruction.com 2012 pj@travisanocontruction.com 2015 rdanielson@tri-north.com 2015 j.dorsey@triadrc.com 2013 walt@warwickconstruction.com 2008 bwestra@wdsconstruction.net 2019 hweekes@weekesconstruction.com 1990 mikem@westwoodcontractors.com 1990 tony.riccardi@warandolph.com 2011 rickw@winkel-construction.com 1990 mhouseman@wolvgroup.com 2012 jbodary@woodsconstruction.com 1996

Visit retailcontractors.org to view the profile of each RCA member company. Click on “Find a Contractor” on the home page to search the member list. Please notify the RCA Office (800-847-5085 or info@retailcontractors.org) of any changes to your contact information.

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2019 • FALL EDITION

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NEWSLETTER

New Advisory Board Members RCA’s Advisory Board is comprised of representatives from retail markets including specialty, big box, department stores, developers, architecture/engineer, and restaurant retailers. Advisory Board members are appointed by the President and serve three year terms. During that time, they actively assist the RCA Board of Directors in identifying key industry issues and formulating policies and programs designed to positively impact those issues. Meet RCA’s newest Advisory Board members. Isyol Cabrera works for FOCUS Brands, where she was recently promoted to Director, Design & Construction for Carvel and Cinnabon. Originally from Venezuela, Isyol is a visionary, creative professional— an architect by trade. She began with Carvel in 2013 and has worked on the share services team of design and construction for the snacks group within FOCUS Brands as a Director. Isyol’s experience includes over Isyol Cabrera 10 years of store development, design, construction, and project management for different companies including Starbucks and Church’s Chicken. She is responsible for overseeing the store development phase of a project from initial concept design through construction and store opening. Isyol ensures that the brand’s image and operational standards are upheld to reflect Carvel and Cinnabon’s current design guidelines and standards.

COMMERCIAL CONSTRUCTION & RENOVATION

P E O P L E

Don’t miss our CCRP events

Charlie Ross is Vice President of Construction for Seritage Growth Properties. He was born in Ohio and grew up on the shores of Lake Erie, where water sports and fishing were a major past time. With a degree in Architectural Engineering, his career as an architect was short lived. Upon completion of his first design, he was asked if he would be interested in moving over to the construction department as Charlie Ross an Assistant Project Manager. That was 44 years ago and the opportunity and exposure of being on a construction site proved invaluable to Charlie. During the era of correctional facility shortages across the country, Charlie worked for one of the larger design build firms in the U.S. and abroad. Growth required moving to Colorado for a period of time, working on federal, state and, municipal facilities. Charlie’s introduction to retail and commercial development was the reconstruction of the Flats West Bank in downtown Cleveland. When waterfront entertainment, retail, and hospitality became the new growing industry, he furthered his career on the East Coast, the Caribbean, and Mexico. Managing several projects in Puerto Rico for many years allowed Charlie to establish unique professional relationships that he has kept to this day.

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If you would like to sponsor a CCRP event, please contact David Corson at davidc@ccr-mag.com 6

FALL EDITION • 2019

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Member Benefit: Member Directory

Superintendent Training Program Workshop

Each year, RCA partners with Commercial Construction & Renovation to produce and distribute a directory of RCA members. The directory includes a listing of contact information for each RCA member and members can upgrade their listing with a half-page, full color ad for $300.00. The directory will be mailed with the November/December issue of Commercial Construction & Renovation and will be distributed to approximately 4,500 subscribers (retailers, restaurateurs, GCs), made available at the RCA booth at trade show, and posted on both the RCA and CCR websites (25,000+ digital subscribers). Contact carol@retailcontractors.org for more information or to reserve your space.

RCA is hosting a Superintendent Training Program workshop in Dallas, Monday, December 8 and Tuesday, December 9, 2019, at the Embassy Suites by Hilton - DFW Airport South. Space is limited for the session. If you don’t know who you want to send, you can provide the name later, but be sure to secure your spot now! We will need the names of your attendees two weeks prior to the training date. This program is applicable for superintendents, project managers, and other staff, however, the certification is limited to those who meet the requirements. Visit retailcontractors.org for program information and to register for the training.

2019 • FALL EDITION

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NEWSLETTER

RCA Sustaining Sponsors PLATINUM

GOLD

SILVER

8

SPRING EDITION • 2019

2800 Eisenhower Avenue, Suite 210, Alexandria, VA 22314 800.847.5085 • www.retailcontractors.org

Profile for BOC design Inc

CCR-SO19