CCR - Nov/Dec 19

Page 1


The Barry’s Way

How the cutting edge fitness studio continues to revolutionize the fitness game

Check out also inside:

Jennifer Brown, Senior Director of Studio Design, Barry’s

Exclusive Inside: Official magazine of

Are you ready for the cannabis revolution? Inside Fort Worth’s Alexan Summit historic modern residences Spotlight on leading sign and manufacturing firms

November/December 2019 •


WHO’S GOT YOUR BACK? You arrive at dawn on a new worksite and a sinking feeling hits you—the toilets didn’t arrive and you just got a message the dumpster is delayed. Your crew is what? As a project manager, if this hasn’t happened to you yet, chances are it will.


issing toilets, no temporary fencing, and maybe a dumpster that never arrived. If only one thing goes wrong, that’s only one vendor to argue with. But if you manage multiple sites, your headache is multiplied every time a service isn’t delivered on time.

She knew the vendor and the market well, since she’s been managing temporary services across the U.S. since 2011.

Finding solutions Here’s a familiar real-world example. A ZTERS client landed a contract in an area he hadn’t worked in before. But he knew a lot of construction is happening in the area and dumpsters are in short supply. He did the right thing and ordered his temporary services a month in advance. On the day work was scheduled to begin, the crew

arrived but there was no dumpster. Everyone looked to him for a solution. He called his account manager, Angela, to find out what happened. “We had email confirmation that delivery would happen,” she says. She knew the vendor and the market well, since she’s been managing temporary services across the U.S. since 2011. The vendor had mis-scheduled the delivery, and there were no dumpsters anywhere. They said it would be another two weeks, or a $500 surcharge to find a dumpster somewhere else and drive it over. Angela had seen this problem before. “Some areas are notoriously difficult, either because products are limited or there just aren’t enough vendors to meet demand. Sometimes customers don’t believe it when I warn them, then they call me and say, ‘you were right’,” she says. Angela immediately went to bat for the project manager. “Usually we can tap our network of vendors to find another dumpster the same day. In this particular case it was a remote area, so I called around to anyone within driving distance. While we couldn’t find one that moment, we did get one delivered shortly and there were no additional fees.”

Angela, Senior Account Manager III

That’s when it hit home for Angela what ZTERS account managers really do for contractors.

We’re like bartenders…for trash. Like any good bartender, ZTERS account mangers know everyone’s business in the trash industry. For the last decade, ZTERS has been building relationships with tens of thousands of vendors, and they know who follows through. They run point for hundreds of worksites every day. “We manage a lot when we coordinate services for people. Not just deliveries showing up, but also things like disposing of waste that could contain lead, or anything that could damage the water table. That’s considered hazardous waste and we understand the chain of custody. We keep track of all these regulations,” she says. Account managers stay on top of the legal requirements that affect their customers. And there’s very little they haven’t seen. “I had a lady who unknowingly rented her house to someone who ran a meth lab,” Angela says. “She was trying to clean it up herself, and I had to lay it out for her. I said there are testing requirements, and in a lot of cases you have to gut the house to the bone. The best thing is usually to hire a licensed contractor who understands the legal requirements involved. We’re always upfront with people about what they’re going to need.” This commitment to putting customers first has led to long-term partnerships between account managers and contractors.

You don’t fire a friend. Nichole has been an account manager for seven years. In that time, she’s developed such strong relationships with clients and vendors that one of them invited her to her wedding.

Our top-rated customer service is one reason ZTERS was named one of Inc.’s 5,000 Fastest-Growing Companies in 2019.

Nichole, Senior Account Manager III

“I’ve been working with this person for years. But more than that, we’ve become friends. Not everyone wants that, but we spend years working together and you don’t fire a friend,” Nichole said. The customer relationship starts the minute someone calls for a quote. While some companies quote low fees at first, most contractors have experienced sticker shock when seeing a final invoice. Environmental, fuel and regulatory fees are often missing from initial quotes, which makes a huge difference in the final bill. The ZTERS motto has always been fair, simple, reliable. You get an all-inclusive quote, so you aren’t surprised when the bill arrives. “That’s where we separate ourselves from others. We don’t just say, ‘oh, well, here’s our price, take it or leave it.’ We try to find solutions,” Angela says. “Our CEO, Jon, says, ‘not every sale is a good sale,’ meaning don’t sell someone a product they don’t need. We’d rather take the time to listen and make sure we match the right service to each customer.”





Fair. Simple. Reliable.

November/December • 2019 Vol. 18, No.6




FEATURES 26 The Barry’s Way How the cutting edge fitness studio continues to revolutionize the fitness game 38 Why we are here Executives discuss their paths into the commercial construction market

56 Eye(s) on the future Commercial construction leaders set course for new decade, new challenges 144 Spirit of Nashville Inside the renovation of the Renaissance Hotel and Conference Center

Cover and feature photos by: Stephen Hekman




Human innovation meets robotic precision

Introducing Navien NFB-C fire tube commercial boilers Navien designs and manufactures all the key components and uses advanced robotics to assure manufacturing integrity Discuss the new standard for compact high efficiency commercial boilers by contacting your local Navien Rep.

T h e

L e a d e r

i n

• Advanced stainless steel fire tube heat exchanger • 7" Touch screen and smart controls • 97.5% Thermal efficiency • Common venting and cascading capability • Top and bottom piping connections

C o n d e n s i n g CIRCLE NO. 2

Te c h n o l o g y

November/December • 2019 Vol. 18, No.6 SPECIAL COVERAGE

Industry Events 18 CCRP – Denver, CO 22 CCRP – Los Angeles, CA


76 Signage Firms 88 Security Manufacturing


6 Editor’s Note 12 Industry News 156 The Cannabis Chronicles 172 Commercial Construction & Renovation Data 174 Ad Index 176 Publisher’s Note



Commercial Kitchens 129 No typical days Why Caribbean Restaurants is not your average fast casual chain 138 Under the hood Three major factors of food service design Federal Construction 148 New day(s) dawning Scores of historic public buildings up for renovation, replacement


Healthcare 152 911 Helpful tips to mitigate for indoor mold and hospital-acquired infections Multi-Housing 160 A local resonance Fort Worth’s Alexan Summit captures historic spirit in modern residences Craft Brand and Marketing 165 All for one... Why Manifest Distilling’s success goes to the team and its unity

160 4


Lit Right & Left L-connector

SEAMLESS LED LIGHTING Lit Inward & Outward Facing L-connector

Lit T-connector




• Under-shelf lighting

• Modular lighting fixtures click together for easy installation

• Under-cabinet lighting

• No hot or dead spots, even at connections between fixtures or connectors

• Accent and edge lighting • Retail lighting • Showcase lighting • Display lighting Lit X-connector

• Ultra-bright LEDs offer a CRI >90 color output to show everything in its truest and best color • A wide variety of connectors allow for complete design flexibility • Easy mounting with integral magnets, snap-in 0° or 45° mounting clips

• In-line dimmer/on-off control connector available • Infinite run lengths

S700 Series Linear lengths of 1.4", 4”, 8”, 12”, 24”, 36” & 48”

Lit Extender with Bottom and Side Feed connector

800.527.7796 CIRCLE NO. 3



by Michael J. Pallerino

It’s takeout food. No, really, it is As we head into a W new decade (yes, hat if all you could do at your local fast casual chain was order your food to go? I mean to go only. That’s it. No running inside because the drive thru line was too long. No eating inside and then getting something for the road, too. I’m talking: You drive thru, get your food, and you’re gone. Well, someone went ahead and did it. They really did. International retail design firm FRCH NELSON partnered with KFC SOPAC to design an innovative, pilot project in Newcastle, Australia—an innovative concept aimed at today’s “order-online-or-bust” consumer crowd. The KFC model is designed

the new “Roaring Twenties” are upon us), the new look is a reminder that to stand above the crowd, you have to make a little noise.

to create a more efficient operating structure targeting the “always on the go” group. So, what does a takeout only restaurant look like? The concept includes five drive thru lanes that enable customers to order and pay for a meal through the brand’s app or website. For online orders, customers can drive up and enter a four-digit code, generated by the app, on a touchscreen, which sends their order to the kitchen where it is prepared on the spot. And yes, there are also designated lanes for the “I-don’t-know-what-I-wantyet” group. Overall, not having a public-facing interior seemed like it might be a challenge. But not the FRCH NELSON, which to help celebrate the brand on the building’s exterior, utilized every exterior touchpoint (landscaping, signage, drive-thru portals, to create a holistic guest experience. To top things off, visitors are greeted by a larger than life halo-lit Colonel Sanders, which is layered atop the building’s wood cladded walls. How’s that for finger-lickin’ good hospitality? The FRCH NELSON team says the overall design reflects the brand’s signature hospitality, while still tipping a cap to the Colonel’s signature feistiness. As we head into a new decade (yes, the new “Roaring Twenties” are upon us), the new look is a reminder that to stand above the crowd, you have to make a little noise. Here’s guessing that what happens down under won’t stay down under for very long.

Photography by: Megan Haggerty

Michael J. Pallerino is the editor of Commercial Construction & Renovation. You can reach him at 678.513.2397 or via email at

We want to hear from you At Commercial Construction & Renovation, we’re always looking to showcase the best of what our industry is doing. If you have a project profile or a fresh perspective on how to keep our industry positively moving forward, shoot me an email at We’d love to take a look.








Rockerz, Inc. 8314 SE 58th Ave. Ocala, FLA 34480

Rockerz, Inc. 12662 N 47th Ave. Glendale, AZ 85304

Rockerz, Inc. 100 Commonwealth Drive Warrendale, PA 15086

Robert Smith Direct: 724.553.3854 Cell: 724.612.6520




Director of Business Development


F&J PUBLICATIONS, LLC P.O. Box 3908 Suwanee, GA 30024 678.765.6550 • Fax 678.765.6551

EDITORIAL EDITOR: Michael J. Pallerino 678.513.2397 • SENIOR ART DIRECTOR/AD PRODUCTION MANAGER: Brent Cashman 404.402.0125 • CONTRIBUTING WRITER: Ron Treister • 561-203-2981


PUBLISHER/EDITOR David Corson • 678.765.6550 (fax) 678.765.6551 SUMMIT DIRECTOR David Corson • 678.765.6550 (fax) 678.765.6551 CCRP MEMBERSHIP DIRECTOR: Kristen Corson • 770.990.7702

From SoHo to Rodeo.

LIST RENTAL: Brian Clotworthy •

We’ve expanded to the West Coast Bringing decades of experience building high profile retail and office environments for the world’s largest brands.

800.529.9020 SUBSCRIPTION SERVICES 678.765.6550

We’re ready to build for you. Tom Fenton, Business Development Manager (914) 244-9100 x 322






EDITORIAL BOARD RETAILERS AARON ANCELLO TD Bank VP Regional Facilities Manager AVP New England DAVE CRAWFORD Vice President of Design & Construction Belk Inc. STEVE KOWAL VP Construction & Property Management Hibbett Sporting Goods

RESTAURANTS RON BIDINOST Vice President of Operations Bubbakoo’s Burritos Corporation GREGG LOLLIS Sr. Director, Design Development Chick-fil-A BOB WITKEN Director of Construction & Development Uncle Julio’s Corp. DAVID SHOTWELL Construction Manager, Flynn Restaurant Group

BOB MEZA Senior Construction Project Manager Target

ISYOL E. CABRERA Director Design & Construction Carvel & Cinnabon FOCUS Brands

JOHN MIOLOGOS Director, Store Standards Store Design and Planning Walgreens Company

DEMETRIA PETERSON Senior Construction Manager Checkers & Rally’s Drive in Restaurants

JERRY SMITH Head of Construction Bluemercury


LAURA GROSS Retail Facilities Manager American Signature Furniture ERRAN THOMAS ZINZER Senior Manager Real Estate Services, Construction & Design MIKE KLEIN, AIA, NCARB

Sr. Manager, Architecture QA/QC Life Time Fitness RON VOLSKE Construction Project Manager Orscheln Farm & Home

HEALTHCARE CLINTON “BROOKS” HERMAN, PMP Senior Facilities Project Manager UTHealth Science Center at Houston


HOSPITALITY JOHN COOPER Principal Executive Vice President at Stormont Hospitality Group LLC JOHN LAPINS VP of Design & Construction Auro Hotels GARY RALL Vice President of Design and Development, Holiday Inn Club Vacations ROBERT RAUCH CEO RAR Hospitality Faculty Assoc., Arizona State University JOE THOMAS Vice President Engineering Loews Hotels

HOSPITALITY SAMUEL D. BUCKINGHAM, RS CMCA AMS President & Co-Founder Evergreen Financial Partners LLC PUNIT R. SHAH President Liberty Group of Companies LU SACHARSKI Vice President of Operations and Project Management Interserv Hospitality


President Schimenti Construction


Senior Vice President, Cushman & Wakefield MEGAN HAGGERTY Founder Legacy Capital Investment STEVE JONES

International Director JLL MIKE KRAUS Principal Kraus-Manning

CONSULTANT GINA NODA President Connect Source Consulting Group, LLC.


Executive VP & Director of Hospitality HKS


Principal Trident Sustainability Group JEFF ROARK Principal/Partner Little JEFFREY D. MAHLER Vice President L2M JIM STAPELTON Vice President Nelson FRED MARGULIES Director of Retail Architecture Onyx Creative STEVEN MCKAY Senior Principal DLR Group BRIAN HAGEMEIER, P.E., LEED AP Program Manager GPD GROUP STEVEN R. OLSON, AIA


President Property Management Advisors LLC

CHRIS VARNEY Principal, Executive Vice President EMG

RICK TAKACH President and CEO Vesta Hospitality


President CESO, Inc.

ADA BRAD GASKINS Principal The McIntosh Group

ACADEMIA DR. MARK LEE LEVINE Professor Burns School/ Daniels College University of Denver

“Your Vision, Our Expertise”

• Construction Manager • General Contractor Thirty nine years of professional and quality construction management services SPECIALIZING IN:

Tenant Fit-Outs

Ground Up


Big Box







WWW.CONSTRUCTIONONE.COM Licensed Contractor in all 50 States 101 East Town Street - Suite 401 - Columbus, OH 43215 • 614.235.0057



AroundtheIndustry Hospitality Hotel Pennsylvania New York City’s Hotel Pennsylvania is celebrating its centennial this year by wrapping up the second installment of a three-stage renovation. The 1,705-room landmark was known for innovation from its beginnings and was among the first luxury hotels to cater to the general traveling public. Marriott International Marriott International will establish its first franchised all-inclusive resort as it continues its advance into the all-inclusive sector with two Caribbean new-builds. The 283-room Autograph Collection on Curacao, owned by Bastiaan Guis with Pen Resort B.V., is planned, along with an 800-room Marriott in Jamaica. Marriott Fairfield Inn and Suites Ground has been broken on a new 74-room, three-story Marriott Fairfield Inn and Suites hotel in Hailey, Idaho. The $7.5 million project is scheduled for completion in fall 2020. TWA Hotel The TWA Hotel at John F. Kennedy International Airport is opening an outdoor ice skating rink. The rink is located next to the hotel’s 1958 Lockheed Constellation, known as the “Connie,” which is used as a cocktail lounge. The hotel itself is centered around the TWA Flight Center, designed by Eero Saarinen. SpringHill Suites The Auburn area’s first new hotel in nearly 20 years in Sacramento is now open. The 127-room SpringHill Suites Auburn, located just north of city limits along Interstate 80, will help host two major endurance sports events held every year in the area—the Western States 100mile trail run, and the Tevis Cup, a 100-mile horse race.

Marriott International’s Autograph Collection Hotel Distil opened on Louisville’s Whiskey Row, the first of Marriott International’s Autograph Collection Hotels in Kentucky. Disney Corp. Disney Corp.’s gargantuan Paris presence will be further enhanced in 2020 with a $2.2 billion expansion that will include an original hotel transformed into a comic-book universe. Disney’s Hotel New York-The Art of Marvel, which dates back to the 1992 opening of Disneyland Paris (with a Big Apple theme), is one of six hotels comprising the fifth-largest hotel complex in France. Kimpton The New Orleans Central Business District will get another boutique hotel, with the plans to convert an existing Staybridge Suites hotel into a Kimpton Fontenot hotel. The Kimpton brand will make its return to the city after a 15-year absence. CitizenM Hotel CitizenM and developer Miami Worldcenter Associates have announced the start of construction for the 12-story, 351-room citizenM hotel at Miami Worldcenter, a $4 billion mixed-use development in downtown Miami. Karisma Hotels and Resorts Karisma Hotels and Resorts is set to break ground early next year for its $1 billion Sugarcane Bay multi-resort development in Llandovery, St Ann, in Jamaica. The project will add 4,800 new rooms over 10 years. Hard Rock International Hard Rock International is planning the 523-room Hard Rock Hotel Prague, set to open in 2023 in the city center overlooking Letna Park and the Prague Castle. Hard Rock will manage the property for local owner EP Real Estate.

Restaurants P.F. Chang’s P.F. Chang’s will transform a Miami restaurant into a nightclub called Chang’s After Dark, three nights per week after 11 p.m. The latenight offerings will include a limited menu, craft cocktails and bottle service. Guests must be at least 21 to enter. Shake Shack Shake Shack will open as many as 42 new company-owned restaurants and 20 to 25 licensed locations next year, and expand a renovation program to more locations. The renovations, which began last year with changes at the busy eatery in New York City’s Theater District, are designed to improve traffic flow and speed service. The chain also will unveil a downtown New Orleans flagship, its third restaurant in the area. The French Quarter restaurant’s menu will include local beers and baked goods in addition to the brand’s signature burgers.


Dunkin’, Baskin-Robbins A new franchisee is bringing over two dozen outposts of Canton, Massachusetts-based Dunkin’ Brands restaurants to the greater Houston area. McDonald’s McDonald’s will invest an undisclosed amount in solar and wind power startups in Texas that will generate enough electricity to power the equivalent of more than 2,500 McDonald’s restaurants. The company set a goal early last year of producing 36% less greenhouse gas emissions than it did in 2015 by 2030. Sweetgreen Salad chain Sweetgreen debuted its Sweetgreen 3.0 format in New York City with a concept that does away with its front-of-house assembly line and features retail space selling hot sauce and cookbooks.


Restaurants (continued) Chipotle Mexican Grill Chipotle Mexican Grill will build drive-thrus, called Chipotlanes, into more than half of the 150 to 165 new units planned to open next year. Customers place digital orders and pay in advance, which lets locations deliver food to customers within 12 seconds after they pull up to the window.

Jack in the Box Jack in the Box is testing digital menu boards and back-of-house improvements as part of a plan to cut its average transaction time by one minute, particularly at the drive-thru. The chain also plans to invest in a smartphone app that allows patrons to see the menu, order and pay ahead.

Anchovy Social Restaurateur Danny Meyer will open a bar called Anchovy Social in Washington, D.C., this winter. Located on the rooftop of the Thompson Hotel, the concept is built around shareable seafood towers and large-format drinks.

SAGA Chef James Kent, formerly of Eleven Madison Park and NoMad, is teaming with restaurateur Jeff Katz to open a restaurant called SAGA that will feature a fine dining restaurant, private dining rooms and a bar on four floors of of a New York City skyscraper.

Retail Lululemon Workout wear retailer Lululemon is in global growth mode with plans to open about 30 stores outside of North America this year. The retailer is taking a local approach as it expands into new markets, with e-commerce sites tailored to each new market and fitness events to draw consumers in. 99 Ranch Market The nation’s largest Asian grocer, 99 Ranch Market, is venturing into New England with a store in Quincy, Massachusetts. The California-based retailer has 52 locations, with five on the East Coast after the Massachusetts store opens early next year. Lidl German discount grocer Lidl will speed its UK growth with plans to open 230 new locations in the next three years. Canada’s Moose Canadian outwear company Moose Knuckles is making its official retail debut in New York City. The Container Store The Container Store, which features a specialized custom closet department in both its brick-and-mortar and online operations, launched its first-ever standalone Custom Closets store in Los Angeles. The new store offers more than 65 closet and lifestyle displays, a full-service design center, personalized design, and more. Amazon Amazon will open a new grocery store in Los Angeles’ Woodland Hills neighborhood next year, which will not compete with its more than 500 Whole Foods Markets stores or its Amazon Go cashierless locations. While there are not a lot detail available, planned locations are scheduled for Chicago, Los Angeles and Philadelphia.

Walmart Walmart will revamp its produce departments at about 3,000 stores before next fall with wider aisles, a consolidated organic area and more visible fresh produce bins. Stater Bros. Markets Stater Bros. Markets will celebrate grand reopenings for six of its Southern California supermarkets. In addition to updated exterior signage featuring the retailer’s new, refreshed logo, each of these locations will also showcase enhanced interior upgrades and expanded offerings. Mejuri Jewelry brand Mejuri is expanding its brick-and-mortar retail offerings with the creation of The Mejuri Studio. Previously, the brand’s three showrooms only allowed customers to place online orders, but the new hybrid model will give them the option of buying items in the store. Lowe’s Lowe’s will shutter 34 underperforming stores in Canada in early 2020, including 26 Rona locations and two Reno-Depot stores. Lowe’s, which acquired the Rona chain in 2016, has approximately 600 Canadian stores under several banners. Kroger Kroger has unveiled an updated logo and a slogan that will be used across its entire store portfolio. Kroger, Ralphs, Fry’s, Harris Teeter, Fred Meyer and several other banners will now operate under the slogan “Fresh for Everyone.” Walgreens Walgreens Boots Alliance will open 30 or more smaller-format urban stores that will focus on wellness, pharmacy sales and over-thecounter health products. The retailer has opened about 20 of the smaller stores thus far and has 10 to 20 more under construction.





Building a resource pool Rosendin’s hands-on demonstrations brings career day to Arizona students


,500 students. 400 teachers from 12 counties. That was how many people attended the “18th Annual Construction Career Day Event” at the Arizona Army National Guard in Phoenix. If you are looking for a way to find the next generation of workers, look no further. Run by the Association for Construction and Career Development (ACCD), the event helped give young people new career options they may not otherwise have considered. Rosendin, the nation’s largest employee-owned electrical contracting company, offered participating students several hands-on demonstrations, such as computer modeling and augmented reality (AR). Volunteers from the company’s Tempe, Arizona office also taught students how to wire a light, fabricate tubes and bend conduit pipe. Students and teachers came from as far away as Yuma, Winslow, the Navajo Reservation, and more. Rosendin was one of 66 companies participating in the two-day event. “These events are important because when schools cut vocational programs, they began changing society’s perception of skilled trades and we need people now more than ever,” said Mike Greenawalt, Rosendin’s senior VP. While the U.S. Department of Labor estimates nearly 60% of US jobs will be related to construction in the next decade, there still is a shortage of qualified workers. The tight labor market has forced companies to offer new perks and paid apprenticeships that will lead to high-paying positions around the state, as well as engage in workforce development initiatives like Arizona Construction Career Days.

Plane spotting San Francisco Grand Hyatt gives patrons direct access to all things airport


f you like planes, the Grand Hyatt at San Francisco International Airport (SFO) has a perfect view of them. It also has direct access to every airport terminal, parking garage, rental car center and BART—the Bay Area’s local rapid transit system. The $237 million property features 351 guestrooms (including 22 suites)—triple-pane soundproofed event space and two dining options. And if that is not


enough, for the art lover in you, the Grand Hyatt’s modern interior features more than 20 works of art, made possible by a partnership with the San Francisco Arts Commission. But more than anything else, the on-airport Grand Hyatt is a place plane lovers can go to love planes. Each room features floor-to-ceiling windows, while airside rooms feature a Plane Spotter Guide and binoculars.


Job me

Survey shows staffing remains major industry concern


he numbers say the U.S. economy is doing well—unemployment, inflation and the GDP are on target, and interest rates remain stable. But a strong economy does not mean it is smooth sailing for the commercial construction industry. It can actually make it difficult for construction companies to grow. Why? The increase in building projects results in too much work for the available pool or skilled labor. That allows employees to be selective in their employment choices and can result in higher labor costs and tighter profit margins. Every year, Sterling Seacrest Partners surveys construction industry executives to gauge their “risk sentiment.” This year, the "Risk Sentiment Index" dropped to 4.91 on a 10-point scale, indicating that companies are growing more comfortable with their risk exposure. This year’s decrease seems to indicate a stronger confidence in the economy, but what has not changed is that construction companies are concerned about having adequate staff for their projects. The Index listed staffing as the No. 1 concern of construction industry executives—with nearly 79 percent listing it as their top issue. This means companies looking to hire must be prepared to offer employee packages that stand out from the competition. To note, 42.9% claimed staffing as the top issue they are least prepared to deal with today. When asked about the pipeline of opportunities, 92% said it is better or the same. So, while construction projects are rising, new industry talent is decreasing. The survey of mostly prime and sub-contractors with a majority having revenue upward of $10 million found the Top 3 issues

By the Numbers: 20% feel their company’s exposure for risk is lower than a year ago. 25% feel it is higher. 52% say their profit margins are better today than a year ago 42% say their pipeline of opportunities is better today than a year ago 74% say they are able to build adequate contingencies into their project budgets Source: Sterling Seacrest Partners’ “Risk Sentiment Index”

of concern after staffing were economic issues (44%), healthcare costs (40%) and competition (28%). The issues they felt least prepared to deal with today included staffing, cybersecurity and healthcare costs.

Douglas L. Rieder is Chairman of the Board of Sterling Seacrest Partners. He has more than 30 years of experience in providing risk management, surety, and commercial/professional insurance solutions for construction and real estate clients. Rieder leads Sterling’s Construction Services Practice, which provides risk management, surety and insurance solutions to over 400 commercial contractors. To reach him, email or call 678-424-6502.





They said it “It started with denim and then the logo hoodie. [We’re] reclaiming all the icons we’re known for.” — Gap CMO Alegra O’Hare on on why the iconic retail brand is going back to its roots to refresh

“Part of wanting to acquire this great heritage brand of Lord & Taylor is that from a brand standpoint, a lot more people know the Lord & Taylor name versus Le Tote.”

“The discovery process in stores is a lot more immersive. The trial, the try on, the socialization of having others shopping with you.”

— Le Tote President Ruth Hartman on the essence of the brand’s aggressive new marketing campaign for Lord & Taylor

— Jefferies’ analyst Stephanie Wissink on how younger shoppers may be a boon to the future of retail


Three Phase Centralized Emergency Lighting Inverter

Now Available Up To 55 kW!

LED Fixture / Driver Compatibility High peak overload capability of 1700% to accommodate inrush current from LED fixtures / drivers while fed from the AC power source, or even while in battery mode. Full Compliance With NFPA 101 Computer-based, self-testing / self-diagnostic emergency lighting system with data-logging and remote communications via BACnet, MODBUS, and Ethernet. Compact, Space-Saving Footprint Physically smaller than comparable three-phase emergency lighting inverter products, without compromising performance or serviceability.

10 kW – 55 kW Download a brochure and specifications today! UL 924 Listed — Emergency Lighting Equipment C-UL Listed to CSA C22.2 No. 141-10; 141-15




The numbers game 21% 5,656 The number of hotel rooms that were under construction or in development in 2018, the highest number in a decade as the hospitality industry invests in adding amenities and technology. (Lodging Econometrics)

The number, in billions, that the 500 largest U.S. restaurant chains are on track to book in sales for 2019, a 3.7% rise compared to 2018. One of the drivers is third-party delivery deals. (Technomic)

51% The number of rooms the U.S. hotel pipeline reached in July, its highest level since the 211,000-plus of 2007. The numbers were boosted by smaller and more upscale properties. (STR)

Excellence in General Contracng Services

Quality. Service. Value. Safety.

Proudly serving clients naonwide for 35 years. We manage and facilitate the construcon process, so you can focus on driving revenues. Through our commitment to superior quality, service, value, and safety, Westwood Contractors provides excellence in general contracng services. Naonwide experience Full range of pre-construcon services Shell and interior construcon Chain-wide feature rollout programs Refresh and rebranding programs

Established 1983.

951 West 7th Street | Fort Worth, TX 76102 | 817.877.3800 | Addional offices in Phoenix, AZ and Charleston, SC.






Beer. Brats. Oh my. CCRP Nation goes all German in Denver networking event


f you love German food, German beer and, well, everything German, the Rhein Haus in Denver is the place to be. The Bavarian-inspired restaurant offers two stories of inspired décor sourced from around the world, including four indoor bocce ball courts (we counted, there are four) and two separate bars. It was the perfect meeting spot for the Commercial Construction & Renovation People (CCRP) crew to eat, drink and network. If you are looking to make 2020 the “Year of Networking,” call David Corson today at 404-931-6569 or via email at

See you in Los Angeles, CA October 24th, 2019

City September 12th, 2019 See you in Philadelphia, PA June 13th, 20 20 Mile Central ANP Lighting Assa Abloy BP Burger King / Nor-Mar Inc Capacity Builders CBRE Construction One Countries & Crossroads Travelers

Craig Realty Group CREJ

Thank You to Our CCRP Minneapolis, MN Sponsors:

Douglis Group Easton Law

Ely Architecture, Inc. ESI Construction

Fisher Lighting & Controls Flatiron

Retail Contractors Association Carol Montoya, CAE, Executive Director See you Eisenhower Ave, 21013th, 2019 ee you in2800 Philadelphia, PASuite June Alexandria, VA 22314 (703) 683-5637 • Fax: (703) 683-0018


Regency Lighting

The Zall Company

Retail Aware

TJU Construction

Thank You to Our CCRP Denver Sponsors:

Davis Marketing Inc

Thank You to Our CCRP Minneapolis, MN Sponsors:

Fortney & Weygandt Hays Construction Company Heidi’s Brooklyn Deli Home Team John Varvatos Enterprises L2M Lead Up For Women MCG Architecture Phoenix Drone Pros PPG

You to Our shville, TN nsors:

Thank You to Our CCRP Denver Sponsors:



Travelers Haven

Scheiner Commercial Group, Inc

University of Denver


Walker Zanger

Shames Construction

Weekes Construction

SRS Real Estate Partners

West 29th Restaurant & Bar

Tatanka Western Bistro

Zall Commercial Real Estate

The Red Carpet Connection

ZipWall Dust Barrier Systems

Thank You CCRP Nashv Sponso

Thank you to our sponsors:

Travelers Haven Business Unit in Drew LosMcGeein, Angeles, CAManager October 950 S Cherry St, Suite 1000 Denver, CO 80246 (720) 833-5333


Serigraphics Adam Halverson, 24th, 2019 President 2401 Nevada Avenue North SeeMNyou Minneapolis, 55427in New (763) 270-3311

York City S














1. L ora Polowaczuk, Priority Retreats International; Colleen Biggs, Lead Up For Women, Becky Easton, Easton Law; Kirk Van Blaircom, Serigraphics 2. Wayne & Werner Rausch, Capacity Builders


10. 5. Don Skorupski & Kyle Clinton, Construction One 6. Julie Infante, ZipWall; Andrea Adams-Miller, Red Carpet Connection/Smile Book; Drew McGeein, Travelers Haven; Leah LeBlanc, Travelers Haven

3. Greg Fisher, Fisher Lighting & Controls; Heidi Naples, Heidi’s Brooklyn Deli; Jan McKenzie, ASSA ABLOY; Jenee Naples Massey & Juliana Naples, Heidi’s Brooklyn Deli

7. Joel Adams, The Mile High Picker; Hunter Weekes, Weekes Construction; Ronald Mhoon, Shames Construction

4. Kevin O’Brien, Shames Construction; Jason Evans, Flatiron; David Corson, CCR; Tim Thompson, Formerly BP; Andrea Shultz, University of Denver: Joe Lukas, Burger King; Ted Rosen, RTR Law

9. Adam Halverson, Serigraphics; Scott Marble, JE Hurley, Inc

8. Brian Tiedge, MCG Architecture; Jeff Mahler, L2M 10. Allison Betty, Walker Zanger; David Grant, West 29th Restaurant & Bar


Building Partnerships Building Retail Building Restaurants Building Hospitality Building Medical

Proud recipient of the 2019 CVS Star of the Year Award * Visit us at the 10th Annual 2020 CCR Summit and tell us about one of our ads for a special gift.

Contact us today • 866-931-0118 • Retail | Restaurant | Hospitality | Medical | Financial » CCRS 2020 SPONSOR




It’s a super hero world CCRP enters the DC Universe with Aquaman and Wonder Woman exhibits at Warner Bros. Studios


uests braved Los Angeles traffic and a wildfire outbreak to attend the annual Commercial Construction & Renovation People (CCRP) mixer at Warner Bros. Studios. During the tour of the Warner Bros. Archive, CCRP Nation was able to be a part the DC Universe, which featured the visually stunning underwater world of Atlantis—including the Sunken Galleon and Ring of Fire—and the epic underwater battle between Aquaman and King Orm, which were created to highlight costumes and props from “Aquaman.” The exhibit also explored Wonder Woman and her origin from Diana, princess of the Amazons, through her journey to discover her full power and destiny. In addition, attendees received a first-hand look at the exhibit fabrication—a collaboration of the Design Studio,

Construction Services, Set Lighting and Archive. The Design Studio shops created custom sculpting, scenic painting, immersive digital backdrops and floor treatments, while Construction Services built the platforms and cases for the Archive group to display the props and costumes. The last touch was compliments of the Set lighting team, which added the final dimension—the underwater effect lighting that really highlighted the “Aquaman” exhibit. Along with the exhibit tour, CCRP Nation was treated to a tour of some of the new and exciting things happening on WB Studio Lot, including the recently revealed “Friends” fountain, which was moved to the main studio lot. If you are looking to add a whole new networking experience to your 2020 plans, call David Corson today at 404-931-6569 or via email at

REGISTERED COMPANIES: ACS Architectural Services Adop A Highway Adrenwood Consulting ANP Lighting Arizona State University Barry’s Brookfield Properties Burlington Sores CallisonRTKL CED Chain Store Maintenance Colliers Inter


Construction One CRB Crescent Canyon Daimler Chrysler DanCat Real Estate Investing Deckers Brands DesignWork Studio Disney Easton Law PLLC Elro Sign Co. Every Table Facility Rx Services

Fitch Hunter Building Corp ICON Identicom Sign Solutions Indépendant Real Estate JLL Kingsmen LA Dodgers Laticrete Lead Up For Women M-Engineering Mats Inc


Metropark Old Town Fiberglass Onyx Creative Phoenix Drone Pros PlayNetwork Poma Retail Development Powerhouse Retail Services Sargenti Schimenti Construction Serigraphics Sherbinskis Skechers

SMITHLRDS Starbucks Store Techs LLC TC Millwork The Meredith Show The Red Carpet Connection Veggie Grill Walker Zanger Warner Bros. Design Studio Wilson Associates Yum Brands/Taco Bell













1. A my Jakubowski, Wilson Associates; Brenda McClure, Wilson Associates

7. Bjorn Bowman, Serigraphics; Julie Overlook, JLL

2. Laura Perez, Elro Sign; Cat Copeland, DenCal Real Estate Investments

9. Andrea Casalboni, Leah Eisenhauer and Jennifer Brown, Barry’s

8. Robert Bond & Raj Singh with Burlington Stores 10. Stacy Peterson, Schimenti Construction; Colleen Biggs, Lead Up For Women

3. Bibi Suki, Brookfield Properties; Jodie Susi, Powerhouse Retail Services

11. Ryan & Becky Easton, Easton Law; Rocio Vivanco, Indépendant Real Estate; Adam Halverson, Serigraphics

4. John Catanese, Chain Store Maintenance; Peter Ferri, Hunter Building Corp 5. John DiNunzio, Identicom Sign Solutions; Lynn Young, Sherbinskis 6. Steven Sayers & Shannon Krushlin with Brookfield Properties

12. Fabio Madanat, MC Group/Icon; Maria Hernandez, CallisonRTKL; Craig McNabb, Warner Bros. Design Studio











1. K athryn Largent, Skechers; Tony Poma, Poma Retail Development 2. L ance Smith, SMITHLRDS; Val Valenzuela, Old Town Fiberglass; Greg Gilroy, Colliers International 3. Steve Spencer, Retail Consultant; Savannah Spencer; Arizona State University



4. Cheryl Rampy, LA Dodgers; Andrea Adams-Miller, Red Carpet Connection/Smile Book; Lisa McShane, LA Dodgers 5. Stephen Hekman, Kingsmen; Bryon Hodges, M Engineering 6. Chris Love, JLL; Daniel Cronin, Yum Brands/Taco Bell

Warner Bros. Design Studio Burbank, CA Craig McNabb, VP 4000 Warner Blvd., Bldg. 44 Burbank, CA 91522 Ph: 818.965.1815 •



Stay Open for Business During a Renovation!

Set up a ZipWall dust barrier up to 20' high in minutes.


Magnetic Door

Magnetic Strips

Commercial Door Kit

Create hands-free, self-closing access to your worksite.

Keep your barrier tight against a drop-ceiling.

Seal a doorway in a minute. Built-in zippers for easy entry/exit.

No ladders, no tape, no damage! CIRCLE NO. 12


The Barry’s Way



How the cutting edge fitness studio continues to revolutionize the fitness game By Michael J. Pallerino


est workout in the

world!” With more

than 125,000

members visiting a Barry’s studio each week, how can you not

walk away with that mindset? Founded in Los Angeles in 1998, the genesis behind the Barry’s phenomenon was pretty simple: Get in the best shape of your life and have fun doing it. That’s exactly what the original high-energy, calorie scorching cardio and strength training interval workout did—and still does. Utilizing the most effective combination of High Intensity Interval Training (HIIT) by incorporating 25-30 minutes of interval-based cardiovascular routines on treadmills with 25-30 minutes of strength training using free weights and resistance bands, the workout is results driven. It pushes participants to their physical and mental limits. How does burning 1,000 calories in a one-hour class grab you? With more than 67 studios worldwide—including Los Angeles, New York City, Chicago, London, England, and Oslo, Norway, Paris, Sydney, Dubai, Singapore, Canada and Mexico City—Barry’s is the kind of cult fitness people love. It also has its own lifestyle brand, featuring a performance and athleisure clothing line and Fuel Bar, and men’s and women’s locker rooms stocked with premium products. Commercial Construction & Renovation sat down with Jennifer Brown, Senior Director of Studio Design, to get an inside look at the Barry’s brand and how it continues to change the fitness game.

How does the design of your studios cater to what your clients want and demand?

All of our studios are unique. They are designed with the local community in mind.



THE BARRY’S WAY For example, we bring in local artists to curate one of a kind murals and always use interior signage that will excite and speak to the local community. The premier design of every studio is consistent across the world. Our goal is to create an inclusive yet exclusive environment in which everyone feels welcome.

What new upgrades and/or additions have you had?

With each new studio, we strive to continue to improve the layout of the studio, offer additional premium amenities, and improve the in-studio flow in general. In the locker rooms, we have enhanced the layout to offer sinks, dry bars, showers and a locker area. In the dry bar area, where people dry their hair using Dyson hair dryers and get ready,


The motivation behind our design is to ensure all of our clients have the best experience with the brand. Our entire team is incredibly collaborative and passionate in all of our design efforts.


we use custom light sconces between large mirrors, which offers clients a bright open area to get ready after class. In the locker area, we use premium metal Wilsonart finishes on the face of the lockers and USB ports to charge their phones.

What was the motivation behind the design? Take us through your overall construction and design strategy. The motivation behind our design is to ensure all of our clients have the best experience with the brand. My design strategy is to listen to clients, trainers and staff, and to take action by implementing new designs with regards to room layout, aesthetic, finishes, signage, etc. Our entire team is incredibly collaborative and passionate in all of our design efforts.







Beautiful, durable and low maintenance Transforms rough concrete to a flat and smooth surface Polishable to a finished wear-surface in as little as 24 hours Available in 50 lb. bags, or for fast, bulk delivery installation, can be pumped through the LATICRETE® SUPERCAP® Mobile Blending Unit | 866-704-2247 SCA-397-1119 ©2019 LATICRETE International, Inc. All trademarks shown are the intellectual properties of their respective owners.


SUPERCAP SC650-MC Salt and Pepper Aggregate

THE BARRY’S WAY Talk about sustainability. What are you doing?

In 2019, Barry’s partnered with EMA (the Environmental Media Association) in an effort to make all studios greener and more sustainable. In doing so, Barry’s launched a national partnership with JUST WATER, switched to greener cleaning products, installed water fountains with a bottle filler that saves plastic for the environment, and integrated energy saving appliances within out studios. We also customize the face of each fuel bar and reception desk for each studio, changing the finishes. It is more typical for us to use recycled woods, such as a reclaimed wood, walnut or another sustainable material as one of our main choices. For a recent studio we opened in Charlotte, we used a recycled rusted milk crate woven from wired mesh steel to create signage within the studio. We like to always think outside of the box to use recycled materials. We also are always striving to use greener, LED lighting and bulbs within our studios to save energy.

What do you see as some of your biggest opportunities moving ahead? Are you optimistic about what you see out there?

Barry’s is expanding rapidly (both domestically and internationally). Our expansion gives us an opportunity to continue to evolve our designs and to elevate our overall in-studio experience.

What trends are you seeing today? Barry’s is so much more than a workout; it’s a lifestyle. Now more than ever, people are looking for a place to workout and to hangout with like-minded individuals. They’re also looking to document their experience and post on social media, so we take into account potential “photo moments” when designing our studios.

Describe a typical day.

One of the things I love the most about Barry’s is that there is no “typical day.” Each day is completely different, and brings new opportunities and challenges. I’m




Commercial building energy costs are hitting the fan.

Over 20% of energy consumption in commercial buildings is HVAC supply and return fan usage – more than lighting in most buildings. Should air filtration be your next energy conservation measure?

How can the Dynamic V8® Air Cleaning System save you money? • We can cut fan energy in half • 2/3 less fan energy than MERV 14 filters • Extends filter service intervals from months to YEARS • Better IAQ with MERV 15 performance • Removes ultrafine particles, VOCs and odors

Visit or ask us about a free Life Cycle Cost Analysis to find out how much you can save on fan energy and maintenance costs. CIRCLE NO. 14


The premier design of every studio is consistent across the world. Our goal is to create an inclusive yet exclusive environment in which everyone feels welcome. continuously looking to innovate our designs and I encourage my team to do the same. A typical day involves speaking with my architects by phone in the mornings before I come to work or on my way to work, as well as answering some of my higher priority emails. I have architects in three different time zones, so I like to touch base with them before I start the day to make sure they have everything they need to be successful.


Once I arrive to work, I continue to respond to emails, communicate with my designers on any work they need to do for the day, and work on a combination of things between phone calls and meetings throughout the day. I have numerous meetings throughout the day to collaborate both with internal team members on all components of the studios and timelines, as well as external consultants and construction teams. . CCR


Now, you can control your energy use and your bill. The new FPL Business Energy Manager shows how your business uses energy, even across multiple locations and accounts. See how you can save at



One-on-one with... Jennifer Brown

Senior Director of Studio Design, Barry’s

What’s the most rewarding part of your job? The most rewarding part of my job is seeing clients faces when they walk into the studio on opening day and talking to them about their favorite part of the studio. What was the best advice you ever received? The best business advice I’ve ever received is to stay true to myself and not to be afraid to stand up for what I believe in. I’m a firm believer that collaboration of everyone’s ideas makes for the most optimal design. What’s the best thing a client ever said to you? How much they loved the design of our Venice studio. That was one of the first projects I worked on at Barry’s, so to see the studio flourish as not only a place to workout, but as a place to spend time with friends is incredible. It is what we strive to achieve with all new studios. Name the three strongest traits any leader should have and why. The three strongest traits a leader should have are being humble, being honest and having a high level of emotional intelligence. By being humble, you are able to identify your own strengths and weaknesses. That way you can add value and ensure you’re supporting the overall success of your team. In my opinion, the best leaders will allow those who work under them to take action and will guide them to ensure they reach their full potential. Another strong trait of a good leader is honesty. Being honest in your communications is imperative in leading a successful and loyal team. Part of being honest is admitting when you are wrong or have made a mistake. Nobody is perfect. Everyone is a work in progress, including myself. I pride myself on admitting my faults, my errors and my weaknesses, but work hard to improve upon them and grow from


them. Another important trait is emotional intelligence. Being able to read a room, understand the emotions of your fellow employees and offer compassion to others when they need it creates strong teams. As a leader, I try to work hard to form bonds with my team members, offer guidance to the employees who report to me and offer compassion in situations when it is needed. I believe that if you create an environment for your team members that feels safe and positive, the output of the work for everyone will be so much more successful. What is the true key to success for any manager? There are multiple keys to success: to be aware of your strengths and weaknesses, to be a good listener and to offer the time needed to develop and support your team. When hiring employees, I always look for people who have skill sets that compliment my strengths and weaknesses, to ensure we have a well-balanced team. When my team members shine, I shine, so I try to empower them to take chances, make mistakes and create an environment where they feel safe to express their ideas. I love interacting with my team and learning about what inspires them, what they enjoy the most about their jobs, and what their biggest challenges are so I can help grow and develop them to be the best designers they can be. How do you like to spend your down time? I love spending my down time exploring. I travel a lot with friends and family throughout the world. I enjoy discovering new cultures, seeing architecture throughout the world and having new experiences. I love music and dancing. I live in California, so I like to spend my free time at the beach swimming in the ocean, listening to music and enjoying nature. I feel inspired by the environment around me all the time and the people I encounter on my journey.


National Contact: Ian Bannister, Director of Business Development 404-660-1003 (M) • 866-933-3456 •

GOT A STICKY SITUATION? Window Film Depot Is Your Nationwide Solution for Anything “Sticky” Applied to Windows or Walls SOLAR - SECURITY - GRAPHICS •Turn-key 3m window and wall film sales & installation services •In-house custom design & printing services •Custom vinyl murals and wall graphics solutions •Specialty films: anti-graffiti, one-way mirror, black-out films •Defenselite – retro-fit anti-intrusion glazing system •Bulletshield – retro-fit anti-ballistic protection

Visit our booth at: Authorized Retailer Window Film Products

Window Protection and Security



Does your project have what it takes? Being the best takes a team effort.

In today's commercial construction industry, the successful new builds and renovated projects are the ones with every part of the team working in unison to deliver on time, under or on budget and in sync. From design, to engineering, to building and management, the best projects feature the best teams.

That's why Commercial Construction & Renovation is looking for your team. Our third annual “CCR Project Profile Awards ” will recognize the best-of-the-best construction projects from the top down with awards for New Construction Project and Renovation Project. To help select these special projects, we're building a special committee from our Editorial Advisory Board to pour through the nominations. After they select the projects, we'll identify winners in the following sectors:

• Retail • Restaurant • Hospitality • Federal

• Healthcare • Shopping Center • Multi-housing

So, how do you get your project nominated? Here’s what you need to give us:

Project title: _________________________________________________ Location: ____________________________________________________ Designer: ____________________________________________________ Contractor: __________________________________________________

Deadline to submit form: Feb15, 2020

Subcontractors:_______________________________________________ Number of square feet: _________________________________________ Year started: _________________________________________________ New or Renovation:____________________________________________ Completion date: ______________________________________________ Why this project should be nominated?____________________________ ____________________________________________________________ ____________________________________________________________ ____________________________________________________________ ____________________________________________________________

> Submit all images for award entries to:


Send your nominations forms to David Corson, publisher, at


Brought to you by:

We will be hosting a brand new CCR live global talk radio show starting in 2020. If you would like to participate, contact us at as we are already building our guest & sponsor lineups as this CCR November/December 2019 Issue hits the streets. Date & time details to follow in the CCR January/February 2020 Issue. Your upcoming Host, David Corson. CIRCLE NO. 18

Why we are here Executives discuss their paths into the commercial construction market


hey arrived here from different paths, other journeys. But in the end, regardless of the road traveled, some of today’s leading women commercial construction executives are bonded together to help the industry push forward.

During the roundtable discussions held at our 2019 Commercial Construction & Renovation Women’s Retreat in Louisville, attendees were encouraged to share stories on how they became industry leaders. The three-day event, held Aug. 1-4 at The Embassy Suites in downtown Louisville, also included a series of networking opportunities, including lunch and a tour of historic Churchill Downs. On the following pages is coverage of the second half of our roundtable discussion. You can also read it online at



Anniece Acker

Lauren Albrecht

Kat Bielefeld

Founder, Speaker & Coach

Strategic Account Specialist - Retail

Director of New Store Construction

Colleen Biggs

Amanda Blieden

Kelli Buhay


Channel Manager

Director of Business Development

Celene Connell

Leslie Dean

Pam Goodwin

Supplier Relationship Manager

Account Director


Liz Hauswald

Sarah Kovac

Diane Maxwell


Director of Architecture & Engineering

General Manager

Gina Noda

Kelly Reilly

Lori Rowan


Senior Construction Manager

Project Coordinator

Kelly Spaulding

Jennifer Willett

Manager of Permitting & Signage


Justine Yeagle

Nicole Young

Store Designer

Business Development



WHY WE ARE HERE CCR: How do you approach the “That is how we have always done” mentality? Nicole Young, Identicom: I can tell you what not to say, “How’s that working for you?” A lot of people will step outside the box. They think people are comfortable with change, and they’re not. So it is not something I will ever say. Sarah Kovac, Maverik: I have run into that a lot throughout my career. When approaching with new ideas it is important to watch your wording and tone, as any misstep may close off people even more. I think you must be sensitive to the old school people who may have been at the company for a long time and are uncomfortable with change. You don’t want to force it on them, but it is critical for any company to look at new ideas in order to remain relevant.

Anniece Acker, Rise High Now: I think the challenge is that we go into these companies and give solutions before we know what their vision is. The only way to get them to listen is to see who they are, where they are at and why they have done what they have done. When you find all of that, and where they want to go, you can marry everything together. The challenge is that society force feeds us with so much. The product is a byproduct. It is really about the relationship. It is not cold-calling anymore. There are different ways of doing it. It is getting back to the people before we force feed them to buy products. Identicom’s Young: We’re not selling what we’re selling. We’re selling ourselves. I tell that to my customers. You are buying me. You are buying my word. I am the one who is held accountable, held to the highest standard. We’re all selling ourselves. At the end of the day, are you proud of who you are? Are you aligned with the right people? Retail Maintenance Specialists’ Buhay: Quite frankly, I’m not selling anything other than relationships. I am successful because of the relationships that I have developed. It is who I am. Connect Source’s Noda: I am an industry management consultant & I teach everyone to stop selling & start serving—being of service to others as it is not about selling, it is about how can you add value & provide solutions to help others. People do business with people, it is all based on relationships. You have to connect with people on an emotional/human level, doing business with your heart, with honesty, trust, being a person of your word & always being true to who you are.

Gina Noda, Connect Source Consulting Group: I always say I appreciate the way you’ve done things in the past but we you also need to be open to suggestions for ways to improve. You want to be able to include them in the decision to change, this way they are open to listening to new ideas. People are more open to embracing change when you give them an opportunity to integrate the past with the present. Kelli Buhay, Retail Maintenance Specialists: If it’s a process, you always want to look at other ways of doing things, other processes. What if we added an extra step, kind of put some options out there. Kat Bielefeld, Shoe Sensation: I think a respectful way to present it is to ask why. Learning and knowledge are powerful. So if you know they have always done something a certain way, why not try to recommend how they can do it better. It’s not that you are shutting down their idea, but enhancing other ways of looking at the situation.


CCR: What kind of hurdles are you seeing out there today? Maverik’s Kovac: I recently relocated about a year ago to Salt Lake City from Atlanta. I’ve always lived on the East Coast in a major metropolitan area. So it has been a big change culturally, a tough adjustment. I’m trying to navigate through my peer group, as it is a male-dominated culture. I’m pretty confident in the work setting. I have always spoke my mind, but at the same time, I feel like I felt 15 years ago when I was in my early 20s and starting my career. I’m not in that place anymore, but I feel like I’m being put in that box. My hurdle is maintaining my confidence, and that trust in myself and my abilities. Retail Maintenance Specialists’ Buhay: First of all, don’t laugh at this, but look in the if you mirror and tell yourself how awesome you are, how confident you are and why you’re confident in what you do. Do that every day. You have all the ability in the world to do whatever it is you want to do. It is just believing— and reassuring—yourself.



With fast curing coating systems for retail installations, SPARTACOTE™ delivers a quick turnaround, critical for any retail space to provide steady revenue.

SPARTACOTE™ Seamless, Decorative Flooring Systems Fast return to service; less downtime n Customizable, beautiful aesthetics n Safe, nonslip flooring n

Withstands heavy foot traffic Low maintenance n Resistant to stains and spills n n l 1.800.243.4788

A-8820-0819 ©2019 LATICRETE International, Inc. All trademarks shown are the intellectual properties of their respective owners.


WHY WE ARE HERE Identicom Signs’ Young: We talked earlier about “I am” statements. I am powerful. I am strong. I am independent. You have to find someone who can be honest and say, “Look, this is what you have to do.” You need someone to hold you accountable. This way, you don’t get in your own head. It is all those guys saying, “She’s going to fail; she’s going to fail.” No you are not. They. are the ones who are intimidated. Kelly Reilly, Campus Realty: One thing that can helpful is to volunteer your time doing something to help lift other people up. That can change the viewpoint, make others see that you are a strong figure with relevant experience and you are helping to develop the next generation. It is all about the mindset. Pam Goodwin, Goodwin Commercial: Try an improv class. I highly recommend that. Women have a hard time self-promoting themselves. The men in your office probably don’t know what you’ve done in the past. So try saying, “That reminds me of the project I built—the Taj Mahal.” And they’ll be like, “I had no idea you did that.” Sit in the middle of the table, the middle of the room and lean in. Jennifer Willett, MarketSmart: My experience growing up was lucky. I had very confident women around me and I also grew up with boys — three younger brothers. The men and women in my life never told me that I couldn’t do something because of my gender. I didn’t encounter that until my teenage years, when I played softball and my neighbor told his son to stop “throwing like a girl” as they were playing catch together. I still remember that. It actually boosted my confidence. I had no idea I was expected to be any different, but when I did, I realized I had an edge since I could surpass expectations. I still use that to my advantage today. Connect Source’s Noda: I want to bring a different perspective to the table as to one of my hurdles that I had to face, we all have feminine and masculine energy within ourselves & it is with learning how to balance those energies within that has been a bit challenging for me. I work in the construction industry, 15 years as a General Contractor, which is male-dominated & I didn’t want to have a reputation of being flirty to get business, I wanted to be taken seriously and to be respected, so I decided to take on more of a masculine approach as I hung with guys all the time & I love sports too so I utilized more of my masculine energy & I kind of lost my feminine side of myself, which I am now struggling to try to get back now to be more in balance. What I teach my children, is they can do & be anything they want to, everything has to have balance, always be humble & kind, if you don’t know something, ask and prove your point in a respectful manner.


I’m learning to balance them both because I was too intimidating at times, very blunt, direct & to the point. I’m trying to be softer, more feminine, bringing the two energies within back into balance. Rise High Now’s Acker: As it relates being comfortable or not being comfortable with confidence, as long as you are humble works. You are not going to please everybody. Be happy that those individuals see the confidence in your daughter so that they have the ability to see some light and gain confidence in their life. Those individuals don’t always know what to do with them, so that’s their way of being controlling. Honor their space and see how you can help them. IdentiCom’s Young: I have a son and daughter. I have raised them differently. But like you said, I know who they are as people, so it’s not based on masculine or feminine. Our children mimic us. They are going watch you. You are their role model. Connect Source’s Noda: It has to be changed in society for the younger generations. I keep saying this over and over again, it is about breaking the stigma of girls having to go play with Barbie Dolls and boys having to go play with blocks. It is important for us to break that mold in society. I tell everyone I am a women in construction & I have a male hairdresser & a male nail artist, we need to empower the younger generations to do whatever they want to do regardless of sex, I am a huge advocate for more females entering into STEM & Construction related careers. Campus Realty’s Reilly: When I’m being competent and assertive, there’s also the risk of getting the “She is being a b@#$” label. Maintaining balance in communication styles is essential to getting your point across. Shoe Sensation’s Bielefeld: I have been accused of being very direct. It is just that if I need something done, I do it, there is no fluff about it. I can use an exclamation point and a smiley face if they help. Rise High Now’s Acker: Know your audience. Know your customer. If I mess up, I don’t need a smiley face or an explanation point. If someone falls short, know why they did. If they constantly fall short, find a replacement. Retail Maintenance Specialists’ Buhay: I think my largest hurdle is not working in the office on a day-to-day basis, I am either working from home or in the field. I am a control freak and very customer oriented so it is very important to me to always know what is going on with my clients or if there are any issues and how we are responding and resolving to those


We don’t strive to be bigger. We strive to deliver the best quality and service in the industry. Our specialized project management teams are highly effective in maintaining affordable budgets, meeting tight deadlines, and delivering quality construction turnovers on time, every time. From coast to coast, Alaska to Puerto Rico, Hunter Building Corporation has you completely covered on your next construction project! We offer a multitude of services nationwide ranging from tenant improvements, buildouts, remodels, ground-up construction, and project management. Hunter Building Corporation takes pride in the fact that many of our clients have been repeat customers for many years.

14609 Kimberley Lane • Houston, TX, 77079 281-377-6550 • Fax: 281-752-8600 » CCRS 2020 SPONSOR


Retail Construction • Restaurants • Hospitality • Office Spaces • Medical

WHY WE ARE HERE Shoe Sensation’s Bielefeld: I struggle with being a perfectionist—a control freak. I find that even positive feedback can be hyper-critical. I don’t want to treat feedback as an attack on me and my character. Retail Maintenance Specialists’ Buhay: Try putting a survey together. Ask the questions you want to know. Be simple and straightforward. Shoe Sensation’s Bielefeld: I ask people because I care about what they think about me. Connect Source’s Noda: Regardless of surveys or however you get feedback, you have to change your perception of how you view the feedback, look at it with a higher perspective as it will help you learn and grow.

Kelly Spaulding, Party City: I was told once that I was too passionate about my job. But if I wasn’t passionate for the company, I wouldn’t want to be there. So you have to remember that you’re doing your job and that’s why you’re there. Leslie Dean, Storefloors: There is a podcast by Adam Grant called “Work Place.” It is all about how to not make work suck. There’s a great one on how to take criticism at work, especially rejection. Connect Source’s Noda: Rejection is nothing more then a form of protection. It is protecting you from something, you may not


know from what or understand it at the moment but you will eventually & realize it was a blessing in disguise. Pam Goodwin, Goodwin Commercial: We used to do 360 reviews with our coworkers every year during reviews. I highly recommend getting a life coach or a business coach. It is one of the best investments you can make in yourself. Liz Hauswald, Nvironment: I would like to know how much social media helps your business versus networking. What are you doing or not doing on social media? What platforms are you using? Connect Source’s Noda: I am not big into social media personally, I have a Facebook & a Twitter but don’t really utilize them but I do use LinkedIn like crazy professionally. I am a fairly new entrepreneur—two and a half years into opening my own business and I have been in the industry for 23 years, LinkedIn has been extremely successful for me with marketing my business & myself. All of my posts are based on personal development, business development & play, which is my business model, work and play with a twist of inspiration, do business the way I live my life, as business is very personal to me, it’s who I am. I teach people to always be authentic and true to themselves that is the only way to truly succeed. Everything is energy and energy is contagious, positive or negative, so if you have positive energy and are happy you will attract those kinds of people—like attracts like.

“Know your audience. Know your customer. If I mess up, I don’t need a smiley face or an explanation point. If someone falls short, know why they did. If they constantly fall short, find a replacement.” – Anniece Acker, Founder, Speaker, & Coach


Goodwin Commercial’s Goodwin: I’m on all four platforms. LinkedIn is No. 1 for me. I have more than 30,000 contacts, the most you can have. I post at least twice a day. If you are not using it right, you are missing out. Diane Maxwell, Choctaw Shopping Center Enterprises: I’m basically a one-woman show. I do tenant recruiting, tenant applications, lease administration, facilities management. So a lot of my issue is that I’m learning. I’ve only been in the position a year and a half. There are contractors on my board who pressure me to get things leased out. There are lots of maintenance issues. So my hurdle is to learn to be more assertive. Shoe Sensation’s Bielefeld: Have you ever asked for help or for a body to help you?


WHY WE ARE HERE Choctaw’s Maxwell: Yes. But I’ve been told we don’t have the budget. Shoe Sensation’s Bielefeld: I would ask them if the success of the business is worth the budget. Connect Source’s Noda: Do you have vendor partners elsewhere that you can ask for some additional assistant? I would suggest that if they’re not giving you a budget internally, you try some outside consulting partners to assist you. It is okay to say you don’t know. It’s important to be honest. So you’re doing that right thing. Celene Connell, Prime Retail: My biggest struggle is when there are no guidelines in place. It happened recently. There was no sit down to go over expectations or outcomes.

change in my life for the better. I am the co-founder of a company I started with David in 2018. Lead Up is an elite community to assist women in leading with Passion to tap into their super power and lead without asking permission in their purpose. I want all women to feel safe to come out of the shadows, to exit that ‘cage’ they are in; to turn the handle and walk out. You have to be okay with vulnerability to take that step and Lead Up is there for women to support and encourage that step. I used to think being vulnerable was weakness until Brene Brown’s TED Talk. I discovered that vulnerability makes us stronger. My story moving forward is what I write and what I want it to be, what I need my life to be—how I believe I am in the world. It makes me feel awesome to know I control my destiny and I want to bring every women along on that journey with me so they too can lead the life they desire and dream about.

Campus Realty’s Reilly: Can you establish a dialogue where you can force the issue? Ask what your priorities should be. Maverik’s Kovac: I have had those positions where people just assume you know what the plan is, but you have to CYA. CCR: Now we want to go around the room and have you share your story. How did you get started in this industry? Colleen Biggs, Lead Up For Women: I was a very confident girl. But when my father left I felt like I wasn’t worth anything. I was just this empty soul because that’s what my father told me. I wasn’t worth $100 a month. I continued to spiral. Because my father was abusive, I dated abusive men to the point I thought I was going to lose my life. I got out with the help of my community and my friends. I spent a long time in a cage—in a hard-shell. I just kept building layers upon layers to protect myself. Maybe some of you can relate. It doesn’t do any good for us to protect everybody on the outside from us. Until you’re able to be vulnerable and leave yourself out there, it is hard. It took me a long time working in corporate America. I was the ideal employee. I felt like I couldn’t fail. I could exceed any budget. I worked really, really hard. But I never felt like I was fully fulfilled in my life. I was serving others in my last position for 17 years with The Little Gym International. I allowed people I worked with as well as in my personal life, to place labels on me—to say I was someone I wasn’t. I was literally called a “bull in a china shop” at one point, up until the last year and a half. I was told I was not a leader. It was disrespectful and it hurt. It wasn’t until I worked with a coach and was part of a supportive community that I realized I wasn’t being fulfilled. I needed more. And then I met my husband. We have seven children and ten grandchildren between us, and one more on the way. I didn’t think I could love someone like that, so it has been worth the hard road to make


Maverik’s Kovac: My parents were divorced, too. Over the years, I have always been ridiculously critical of myself. If it’s not perfect, it’s a failure. That mindset perpetuated through high school, college and then into my career. I left my personal life to the wayside for a long time. I think it was my late 20s when I decided that I needed more in my life other than my career. I met my husband and we got married. We have a two-and-a-half-year-old. That made me much more balanced. Now I realize that there’s more in my life than just my career. But my career is important, too. We wanted to expand our family, but we put it off so that I could accept my job at Maverik and move across the country. I had to focus to attain my architectural license, a condition of my new job. That’s a lot of work with a two-year-old. Now I am deciding whether or not to reprioritize family. The question is how I will be viewed in the workplace. I know people already question if I can handle being a working mom and a woman. So the real struggle is finding balance. I want to be a strong, confident woman with a career and set that example for my daughter.


Specializing in management consulting services & outsourced business development

Reach the next level in your business Connections







Your Trusted Partner in Business For more information contact: Gina Marie Noda • • 609-661-9636 Let’s CONNECT Today!!! » CCRS 2020 SPONSOR CIRCLE NO. 22

WHY WE ARE HERE MarketSmart’s Willett: I grew up the eldest of four children. I have three younger brothers, so I was always the person helping them along and setting a good example. I never wanted to disappoint. Everybody has their strengths, their struggles. I’ve always wanted to be very independent and very strong for other people. The moment I feel like I’ve let someone down is impactful for me. It’s the worst feeling possible. My father was a teacher and my mom was a nurse. With four kids, it was hard at times. You just go through it. That has always been a driving factor in my life. I don’t want anyone to have to struggle like that. I saw what happened to them. I’ll admit there is a fear that I won’t be able to support myself or that something could happen and everything could be taken away. I have an art background. I went to a college in Philadelphia, where I met my best friend, Justine Yeagle. I went to Philadelphia because it offered the first bachelor’s degree in curatorial studies. It was an amazing opportunity to take the business side of art and apply management skills. I graduated the spring after the recession. Jobs were at a premium, and in the arts and museum field, they were incredibly hard to land. At one point, I sent out 56 resumes in two months. There were no responses. I thought, “What am I going to do?” I ended up working at a doctor’s office as a receptionist, and then I moved into insurance. It really was difficult because it wasn’t what I wanted to do. I was looking for any way to get into something that I considered more of a career field for me. I ended up going to North Jersey to work for a graphic design firm, where I was able to take on more management skills. Being one of the first ones to graduate with a degree in curatorial studies, there were a lot of eyes on me to see if I could be a success story. It took me a very long time to come to terms with that. I am learning to let go of that fear. I am a swimmer; I am not sinking. Right now I am in marketing, which has nothing to do with the arts, but I love what I do. I’m building relationships with people and am pretty good at it. Party City’s Spaulding: I grew up in North Jersey. I always knew I wanted to be involved with architecture and construction so I went to school for Architectural Engineering. My dad always shared his passion for it. I was extremely lucky my parents loved to travel. I grew up seeing many different cultures, history and different types of buildings. I didn’t know if I wanted to be an architect so I decided to look in the construction fields for career options. I started at Party City the year after graduating college. I grew there and had a chance to branch out into window graphics which lead me into permitting and signage. I wouldn’t be where I am today without my parents and senior management pushing and challenging me to be the best I could be.


Storefloors’ Dean: I grew up with a lot of change in my life. My father was a city manager in small towns throughout the south, and every time the city council changed, about every four years, we tended to move. It really affected my sister in a negative way, but for me, I knew that the only way to succeed was to be outgoing and kind. I love people. I’m a relationship person—a caretaker who loves to mentor others. We lived most of my life in Lexington, Kentucky. My dad left that job when I was in eighth grade. He finally had had enough. I ended up going to the University of Kentucky, where I received a bachelor’s of arts degree in interior design. I always wanted to do residential interior design. As soon as I graduated, I had a job in California. In those days, nobody we knew from Lexington lived in California. But I wanted to do something big. I ended up moving and legally changing my last name to my mother’s maiden name. I had this new life in California, which was amazing. I lived there for 20 years, met my husband and did residential interior design. We had a beautiful, little gift shop. I love moving, living in different places. I lived in Aspen for two years before I got married and then went back to school. I just returned to Atlanta from San Francisco. I was there for four years. When my kids went to college, my husband and I had an opportunity. I had a job with a company. I had never received a paycheck before because I always had my own business. It was empowering. All of a sudden, your kids look at you differently. Your husband looks at you differently. I love change and sometimes can be a bit of a change junkie. I love to mentor people. I think the hardest part in life is trying to come to terms with being older. The dream now is to live in Europe and keep pushing forward. Lori Rowan, Hunter Building Corp.: For the most part I had a pretty easygoing childhood. I grew up with great parents and a younger sister but I was a very reserved child, extremely shy. I think I felt it was just easier not to say anything rather than face criticism and rejection. It has taken me a long time to get over that and I still get terrified talking in front of large groups. I’m more of a people watcher and I like to travel. Just a few years out of high school I started my travels. I went to Europe, Australia, and China within a span of a few years and loved every minute of it. When I returned home, I finally decided what I wanted to go to school for. I studied environmental science at the University of Houston, and after I graduated, I was working in the environmental department at a civil engineering company for a couple years. After they closed down the department, a friend told me about an opening at a Hunter Building and two and a half years later, here I am. It’s been a challenge and a learning experience but I enjoy learning new things. Connect Source’s Noda: I’m an Italian/Greek Jersey girl. I worked in a nursing home 32 hours a week and bartended on the weekends—Gina



WHY WE ARE HERE by day and Gina by night. I did that until I was 22, until I got pregnant. I was considered a high risk pregnancy, so I was put on disability. Not one for sitting home, my father said that I could work for him at his construction company. I was behind a desk from 8 to 5, like a real normal office job. I thought about it and accepted the offer. I started with Scorpio Construction Inc. in the maintenance division in 1996 as a service coordinator. I did that for two years. From there, I went into the estimating department and started doing business development. I was there for 15 years, helping grow the company from an $8 million GC to a $45 million GC. In 2011 I decided to spread my wings and move away from the family business to an architecture firm. I wanted to learn that aspect of the business. I didn’t want to work for another GC—I did not want to take business away from my dad, so I had to try another avenue.

I worked at Sargenti Architects from 2011 to August 2013, which was another family owned and operated business. I was very successful at growing their business. I was offered an opportunity to go to a larger corporate firm, but it wasn’t for me. I am not much into politics, and layers of internal competition. I am a family owned and operated business person. I prefer collaborative business efforts— let’s all work together for the best interest of the company and our clients. I like that more so then a competitive environment, so I went back to Sargenti Architects a few months later. In April 2015, after giving my heart and soul to growing the company, they fired me. I was devastated. As I said, I worked very hard to grow someone else’s business. I am a very prideful person— Leo the Lioness. I gave my heart, blood, sweat and tears into what I did for them. Everything I do, I do with heart. It is personal, so to get fired was horrific and extremely traumatic. I took a year off to wait out my non compete and also to figure out what I wanted to do next in my life. During that time, all of my retail clients would call me for vendor recommendations and/or for specific open positions within their organizations. Various vendors


would also call to ask me to make introductions for them to various clients because of all of my long standing relationships. Many people would also call me looking for work, etc. After doing this for free for two years, I decided to make a business out of this. As the old saying goes, if you are served lemons, make lemonade. Everything really does happen for a reason, I honestly never would of thought of ever owning my own business. But because of what happened to me, being fired after growing someone else’s business, I knew I never wanted to grow someone else’s business again. Once they have your book of business they could just fire you, so I decided to start my own consulting firm, Connect Source Consulting Group. We specialize in management consulting and outsourced business development. So with my own business, I help others grow theirs, connecting the dots, connecting people and together we are able to do business for the greater good with a higher purpose. I am also the co-founder of Conscious Capitalism Philadelphia Chapter and that is the foundation of my business, doing business with heart, doing business with love, helping to elevate all of humanity and with every contract I get I donate a portion of it to something meaningful to me. You said share your story. I have 100,000 stories. I tell everybody my life is an action-packed Disney movie—a roller coaster ride. Never quit, keep climbing no matter how many times you fall, get back up, start climbing again, pivot and climb some more, it always seems to work out in the end as long as you don’t give up. If you keep believing in yourself, you will see it. I started at the bottom of the industry as a service coordinator, no college degree, no business courses, I was just curious, I always asked lots of questions, I was constantly learning, growing and changing, trying different positions within companies & the industry, learning something new, and now I have my very own business – believe in yourself & your dreams, no matter what anyone says, work hard and don’t give up, dreams do come true, I am living proof. Justine Yeagle, A.C. Moore Arts and Crafts: Growing up, both my parents were hard workers. Both on their feet all the time. They were living paycheck to paycheck. From a very young age, I decided that was never going to work for me. I wanted to make sure I am set up for a better life, not stressed out working all the time. My older sister had to drop out of high school because she got pregnant. Today, she is a very successful business owner. So I learned from that. That’s the mentality that I apply to my life. I need to survive for myself. Along the way, I have made a lot of great connections—people who helped me land great jobs. I still have those friendships. Identicom Signs’ Young: My mom and dad were married for 25 years, when one day, on Christmas Eve, my dad decided to walk out.



WHY WE ARE HERE There are abandonment issues. You have to look for your passion, your purpose. You have to find what you are running from. You have to look inside of yourself and find that one little thing in your life that stops your from being you. Things spiraled out of control. Job after job, it didn’t matter I good I was, I had to be better. I became cocky and ignorant. I hurt people along the way. And then, you become humble. Christianity was always a part of my life, but you have to take a step out and look through someone else’s eyes. We all suffer. We all have pain behind those eyes. We’re all in the garden. So I sat down in that garden and decided what I wanted to be. A rose? A sunflower? We’re not competing with each other. We all have a seat and we were all planted here for a purpose. And you have to find your purpose. Mine was to find myself. And if you struggle with something, I’ll help you find a way to get out of it. It’s not about men or women. It’s about energy and balance. It took me a long time. I’m starting a wellness center and non-profit. This center will teach you the things that I tried to prove to my dad along the way—being the best at what I do. I kayak. I canoe. I shoot a gun. I was a pageant winner. I wore a gown and a tiara. My mom thought I was this precious little Barbie doll. But this Barbie doll has had a lot of scars— scars that have made me stronger. I don’t have to pretend who I am anymore. You take off the layers. Peel them back. As long as you’re good with you at the end of your life, it doesn’t matter how you came at it. The race isn’t over until you’re gone. It’s what you leave behind that makes a difference. Goodwin Commercial’s Goodwin: I am a certified middle child. Born and raised in Omaha, Nebraska, I have a great family. My older sister lives in Chicago with her family. My younger brother who lives close by in Dallas with his family, so we travel a lot together. Last year, we visited Croatia where my ancestors are from. I’ve always been one who does things to see if I get it done or not. In eighth grade, I tried out for the boys’ baseball team and I made it. In my senior year I got cut, which still devastates me today. I’m still mad at that coach. Being from Omaha, I always wanted to work for the No. 1 company. I ended up getting a job with the Hahn Company developing Towson Town Center in Towson, Maryland, which was great. Then I saw an ad for acting school, which seems completely crazy. I had an audition in Washington, D.C., and did two monologues. I ended up getting it and moving to Los Angeles to attend acting school, which was a lot of fun. I wanted to find out how actors got hired so I went over to UCLA. At the time, I was the oldest intern. I ended up being the assistant casting director for Melrose Place. I got to work with Penny Marshall.


And then the Northridge earthquake happened. The mall company at that time said they would pay me $10,000 a month. It sounded really good at the time compared to casting. It was going to be a short time thing. It ended up being five years. They moved me to Dallas, where I met my husband at a Catholic singles dance in Manhattan Beach, California. Prime Retail’s Connell: My family was great. My parents were—and still are—the most supportive people. At first, I was doing very monotonous stuff, working from 6 a.m. to 3 p.m. every day and then attending college from 7 p.m. to 10 p.m. every night. It got to ridiculous, so I decided to join the Army. Nobody thought I would make it out of basic training, especially since I always had a real big problem with authority. Right off the bat, I got an Article 15 in basic training. An Article 15 leads to a court martial. It’s the worst punishment in the military. When I was in Alaska, I had this platoon sergeant who used to smoke me every day. Punish me. He made me do pushups for Disney movies with every alphabet. I will never forget that. And that’s really hard, by the way. He never gave up on me. He ended up, and still is, a very big mentor in my life. I ended up winning “Soldier of the Year” in Alaska, and a lot of other accomplishments in the military. I am who I am because of the Army. Without a doubt, it is the best thing I ever did in my life. Choctaw’s Maxwell: I grew up in a single parent home. My mom left, so my father raised me. He worked a lot, so was pretty much absent. My sister and I basically raised ourselves. Both of my parents were high school dropouts, so I think we’ve always had the drive to want to do better, live better. And we are. I have always had something to prove. I spent eight years in the Marine Corps Reserve. I think I’ve accomplished a lot in terms of education. I recently graduated law school. I am a single parent now, commuting five hours back and forth to school with 18-month-old twins. I’m trying to figure out where I am going still. I like what I do now. I like the autonomy in my position and I see where it’s going. I like the vision. Nvironment’s Hauswald: I grew up in a divorced household, too. Both of my parents were entrepreneurs in their own rights. My mom was a volunteer by heart. I grew up with that drive. She was on every committee. She ran everything. She just didn’t get paid. Everybody was always busy, always working. We were always doing something else and learning something new. That didn’t register until I was much older. I grew up in Lexington and did not want to go to the University of Kentucky. It was too big. So I went to a small school in Columbus instead. It was a safety net, only three hours away from home. When I graduated, there were not a lot of design jobs available. I graduated


Second to None. Specializing in retail repair, maintenance and construction, we deliver an unbeatable combination of operational excellence, honesty, integrity and a strict attention to detail.

Retail Maintenance Specialists & Construction, LLC 1995 Swarthmore Avenue, Unit #2 • Lakewood, NJ 08701



WHY WE ARE HERE with an interior design degree, the very last at the college because they canceled the program. I ended up working as a front desk receptionist. I worked a switchboard. I had to be there on time to open the front doors. It was a lot of responsibility, but it taught me a lot. I finally landed a job at Bank One in the facilities department and started down the corporate path. I did a lot of projects on a regional and national level. When some executives left for Nationwide Insurance, I got called over there to run that department. I ended up with an opportunity at a large AD firm in Columbus. The CEO recruited me. But I decided that I was not a Corporate America type. In 2008, everything crashed, and I opened my own business. I went in the opposite direction. We have been in business for 11 years now. In 2012, we added architecture so we’re a full-service architecture and design in food service. Two years ago, we literally bought the farm and moved to the country—horses and donkeys and chickens. Shoe Sensation’s Bielefeld: I grew up with my parents and two older sisters in Owensboro, Kentucky, which is a very small town. I always knew I wanted to get out of there, it’s much cooler now that I don’t live there. And I also always knew that I wanted to be an interior designer. In sixth grade, I made a poster for career day that had a name and a business plan. It was not normal, but that’s okay. Everybody else wanted to be a doctor or an astronaut. I have always kind of pushed the line. I was probably a challenging child to raise because I always asked a lot of questions. It’s amazing how far you can get when you ask. My dad has always held jobs with an artistic flair and my mom is the hardest worker I know. I graduated with my interior design degree in 2011 and there were no promising jobs at the time. I didn’t know what I was going to do. In my last semester, I interned at Shoe Sensation. I had always kept in touch with my old boss and kept those feelers open. Then one day she asked me to come work for her. I started as a lead designer and quickly moved into a project manger role. After my boss resigned from the company I stepped in and started filling her role. Eventually they offered me the director position and that is my job today, Director of New Store Construction. Retail Maintenance Specialists’ Buhay: My parents married five times each between the two of them, I would say I was independent at a very young age, which catapulted me into life. I worked extremely hard at a young age and I have always excelled in whatever I’ve applied myself to. When I was 16, I worked at Marshall’s, I got promoted there, I went to school for a minute at SUNY but I dropped out, I was a poor student, I was more interested in having fun and making money. At 18, I went to Florida because I wanted to live on the beach. I was a cocktail waitress and I tended bar. After my boyfriend’s brother committed suicide, I went back up to New York to support him. I was supposed to get married, but decided I wasn’t ready, so I kept working and went back to school, doing both for several years. I was offered a job in Manhattan and moved to the city until the company started struggling financially. I went to work at a hair salon on Madison Avenue for a few months until I was offered a position at Minolta, where I stayed for 14 years in Corporate America, working


in New York, Boston and Atlanta. I started as a sales rep from 47th to 51st streets—the east side with all the big corporations taken out. I did cold calling, door-to-door, in New York City. My rent at that point was $1,200 a month. My pay was $12,000 a year. I was had a commissioned based salary. I made $65,000 in my first year. I was promoted from sales to sales training, to branch sales manager. They wanted me to open up my own office in either Philadelphia or in Boston, I chose Boston because I had developed some relationships there. I was supposed to do a two-year stint and they asked me to stay an additional year so I did until I met the man of my dreams on a ski trip in Vermont and decided to relocate to Atlanta. I stayed with Minolta for a few more years until the company was purchased by Konica. Then, I was hired by Elroy Signs which brought me into this retail industry. I was with Elro Signs for six years until I was diagnosed with cancer in January 2013 and took time off until my partner in crime, Gina Noda called me in March 2014 and asked if I was interested in a position with her brother’s national facility maintenance company, Retail Maintenance Specialists & Construction LLC. Today, I am their Director of Business Development and have assisted in tripling the business. I also own accolades like “Vendor of the Year” for Samsung 2016 and developed relationships where I will treasure for a lifetime. I’m very excited about where my future is going. I am a survivor. I have excelled in everything that I have done. I’m a 120-percenter and I will continue to be a 120-percenter. Campus Realty’s Reilly: From a young age, I have liked to build things. Wooden blocks evolved into Lego sets which evolved into more complex models. The field of architecture seemed like the perfect blend of creativity and problem solving that intrigued me. After college, I went out into the workplace in Atlanta and worked in the corporate architecture world. After making it through the roller coaster that was the recession, I found myself in a corporate culture that no longer felt like the right fit. So I decided to leave that environment to work at a smaller architecture firm that felt like more of a family. It was a great environment, but I think I let myself get a little too comfortable there. I think the pivot into the development side of things, and the construction management position has been a great challenge to take on. I know I have a lot to learn, but I’m excited to keep pursuing new things and moving onward and upward. Rise High Now’s Acker: We all have different stories to share. Mine is a fast highlight reel. The early part of my life was hard, but I have been blessed to fight back. I’ve had a near-death experience. Over the years, I have coached 8,500 CEOs. I really know how to move businesses. I’m an entrepreneur. At the heart of it, I simply love people. What I can say is that I have gone from the depths of hell to being born again when I was 16. My mission in life is to serve a billion people, to wake them up, literally, so that they can step into their own greatness. If we can all go to the Promised Land together, the world will be a better place. I ended up selling my business and am now trying to give back to people. I’m a mover and a shaker, and a connector. Dreams take teamwork. That’s why we’re all here. CCR


FLOORING SOLUTIONS THAT MIDIGATE YOUR RISK Cost and time savings Service beyond expectations Twenty-five years and still accountable


Carpet • Porcelain • Stone • Hardwood • Laminate • LVT • Matting • Specialty & Sustainable Products • Fascia Applications

w w w. s t o r e f l o o r s . c o m CIRCLE NO. 26


Eye(s) on the future Commercial construction leaders set course for new decade, new challenges


ew projects. New directions. A new set of trends to navigate. Some of the commercial construction industry’s leading executives discussed these topics, and more, during the 2019 Commercial Construction & Renovation Retreat, held Sept. 26-29 at The Hu Hotel in the heart of downtown Memphis. The three-day event, sponsored by Commercial Construction & Renovation magazine, included a series of networking events and roundtable discussions designed to bring together thought leaders from the


retail, restaurant, hospitality and other commercial sectors. Along with discussing industry trends and challenges over the past year, attendees shared some of the more pressing items on the their to-do lists and gave some keen insights into what the future holds moving forward. On the following pages is coverage of the first half of our roundtable discussion. The second part will be featured in our January/February issue. You can also read the story online at


Vinny Catullo

Darrel Chaney

Kevin Fleming

Director of Marketing & Sales

Business Development

VP of Business Development

Megan Haggerty

Stephen Hekman

Tim Hill


VP Retail Services

Executive VP, Business Development

Brandon Ingram

Dedrick Kirkem

Eric Korth

Real Estate Associate

Facilities Manager

Retail Facilities Manager

Abram Lueders

Skip Mason

Nate McNeil

Planning & Development Analyst

Director of Sales, National Accounts

Director of Retail Operations

Michael Morelli

Randy Pannell

Elizabeth Parker

Director of Business Development

Managing Executive

Facility Designer

Converge Consultants

Christine Smith

Russell Williams

Nicole Young

Construction Coordinator

Manager of Design & Production

Business Development



EYES(S) ON THE FUTURE CCR: Give us a snapshot of what you have working right now.

Randy Pannell, Converge Consultants: I retired from Saks Fifth Avenue recently after 21 years, when I was approached by a company based in the UK that wanted to roll out some stores in the US. Right now, I’m heading up their expansion program in the US. Two new studios are now open in New York and one in Hollywood, with more under way. I’m also working with a Paris based luxury retailer called Balenciaga on a big project in Miami Beach and another in Houston. So much for retirement. Michael Morelli, Signage Solutions: We’re working on a variety of cool projects. One is a new concept called KidZania. They open in Dallas in December. Next up will be Chicago, Santa Anna, and then New York. It is a huge indoor facility for kids that stimulate their minds by exploring several professions. We’re also working on a couple JW Marriotts’ and there has been an influx of click to brick start- ups that have really taken off. Our solid base of retailers is expanding their footprint and has shown stable growth. Our R&D team has been perfecting the faux neon process and has implemented this in several programs. Christine Smith, Cedar Realty: We’re continually looking for general contractors to work with and whom suit our needs. A big focus for us this year was to implement a web-based project management system. We’ve been very successful with it. We’re still working through some of the challenges, and adapting the system to our construction processes. To do this, we continue to rewrite our processes to utilize the tool. It has helped streamline our construction management process. Eric Korth, Cole Haan: We have a new store we are working on in Clinton, Connecticut right now. There are other stores in the pipeline. One of our pain points is that the fixturing is coming from overseas. We want to see who is out there—is there a U.S.-based company that can provide wood, metal, glass all in one shot. It would be good to see how the price point from one of those companies compares to what we are paying now for products overseas. We want to see where the value is. Tim Hill, The Beam Team: We are working on our aggressive fiveyear plan. In structuring this, one of the things that I found interesting is how we can reach our goals only if we truly partner with retailers, restaurants and hospitality firms that have similar growth plans. Many of our client partners have five year plans where they will need solid, trained superintendents to lead their projects. Those superintendents need to be experienced with their stores and restaurants, not general construction. I would like to see if anyone has been successful in laying out a strategic plan with GCs like ourselves


when their procurement department or upper management demands competitive bids on every single project? It seems the goal from our customers would mirror ours, we grow our trained superintendent pool for your expected number of projects, new stores, and remodels. That way retailers can trust that they have the superintendents and PMs to complete the large amount of work necessary to meet their goals. Cole Haan’s Korth: As a retailer trying to bid out the project, we’re looking for the best product for the best price. A lot of people will throw out there, “Well, if you give me 10 stores, I can give you a good price.” And that’s a very good price, but upper executives are not going to sign off on 10 stores. They still want to see all of the competitive bids. So I bid out to somebody in California. And you have got a couple GCs there who don’t have to keep flying the superintendent home. You save money right there. It is as good as a price as you can get with a 10-store build out. You ask to take 5% off of my number and you’re still going to get a less expensive product from a GC that’s local in that area. The negative is that you’re using a different superintendent and a different GC every time. As a project manager, I want to retrain them. Sometimes it is easier that I use the same GC because he just built this store for me. He knows what we are looking for. But when I go with my five bids you have to pay to train the new person. It is my headache. My bottom line, my job, is to protect the bottom line and the financial interests of my company. It is to get the best product, and that means I have to work a little extra to get do that. Stephen Hekman, Kingsmen Projects: There was a retailer I was working with about three or four years ago, which I won’t mention. He had some legacy contractors in his group that were building for him for a long time. They had to do a hire out and, just like we said, there were problems. They ended up making a deal with the legacy contractors to bring in new contractors, who were going take the work away from some of these legacy guys. In essence, they knew they were in for a longer term, and as they expanded regionally, they brought in some of these GCs and trained the superintendents for them. It was like a deal they worked out. I just saw the retailer do this. He received another 260 stores. They were trying to get through a real big growth spurt and not have to hire additional staff to manage those new GCs. Just another avenue if you try to sell it that way. Randy Pannell, Converge: The challenge with repeat contractors is that the key project personnel are the PM and superintendent. So even if you have the same contractor getting every job, he cannot always guarantee you the same PM and the same superintendent.




EYES(S) ON THE FUTURE Unless you have a team of superintendents—like we are saying—to build the team of superintendents that you can hold for a certain retailer—that’s hard to do. That retailer has to have a program that matches that. That’s your dilemma. Cole Haan’s Korth: An old boss once told me that you should be 100% comfortable awarding the job to any GC you allowed to bid the project. If you are not comfortable with any of your bidding GCs winning the bid, they should be eliminated from your GC pool. Nate McNeil, Asa Carlton: I think it depends on the program. It has the match as well. Does that brand have an in-house team—a construction team—managing it. If they have that team, then yes, they want to go with the 10 different contractors for the lowest bid.

pick five GCs to do your job. They are bidding on the same job. What’s the secrecy in not giving a number or a plateau where to start? If we are all being competitive in the same market and trying to give the best price—and I know you need to cut costs and save— it’s like a big secret trying to get a number. We’re trying to give you the best numbers that we have to give you the best service. Cole Haan’s Korth: If I was to tell you my budget was $50,000, some GCs will spend right up to $50,000. On the reverse, I could just hand the SOW to the GC to bid and he’d come back with a quote of $45,000 or less. I’m a big fan of “first and last blind bids.” I don’t like doing business with firms that will undercut everyone else after the sealed bids are received. I had one GC tell me that if I gave him the job he’d beat the lowest bid by 3%. I don’t like that approach at all. I find that tactic to be unfair to the other GC’s that gave me their best blind bid. Dedrick Kirkem, John Varvatos Enterprises: How do we know if the person is giving the correct amount when it comes to a bid? FacilityRx’ Young: You call a customer on the phone; you’re trying to get their business and don’t have that much experience. I asked a company recently how do I get the experience if you don’t give me the opportunity? How do I build a relationship with you when I don’t know what the other competitor is bidding against me because I’ve never done your work?”

In my personal experience, it all depends on the Brand. Does the brand have their own in-house construction team managing projects or are they looking for a long-term relationship to learn the brand. If they have that team, then yes, they will invest the time working to find the lowest bidder for the current projects. Megan Haggerty, Legacy Capital Investment: I have about five contractors that I generally use. Whenever I work on a project, I will go to those same contractors and ask them what they think. So it is more when I’m running a smaller operation. It is more trust-based, whoever is right for that job. But always looking for more contractors too because, I mean, I think we all know there’s a lot of GCs out there that run away with people’s money. [Laughter] Nicole Young, FacilityRx Services: My big question, especially for retailers, is what is the conspiracy in not giving a certain number? You


Cole Haan’s Korth: This is just how we do it and I would hope that other people would do it. When we made out the Clinton, Connecticut, contract, I went to the winner and told them they’d won. I went to the others and told them they didn’t. You were 12% higher than the winning bidder, etc. Here are some elements: You were 14% high on the electric, etc. I put a lot of effort into telling somebody why they didn’t win it. FacilityRx’ Young: Some people do not do that though. Cole Haan’s Korth: You can tell them that they had $30,000 in electric and everyone else is coming in at $12,000. We want everyone to have a competitive edge for the next job. FacilityRx’ Young: This goes back to the five partners you trust and you’re giving them ample opportunity to bid for you. You should trust them because you’re building that relationship. You picked maybe the 10 or 15 that were on your roster. You can’t trust everybody. Not a lot of people I work with, even if I’m 1% over or 1% under, they don’t call you and say thanks for the opportunity. That would be nice. It would give us some hope down


© Photos : Stephane Groleau

Simons Galeries de la Capitale, Québec, QC, Canada

Exceeding Expectations US & Canada Based Service Team • Design & Project Management • Retail & Restaurant Rollouts • Popups and Brand Activations • Outsourcing & Fulfillment • Custom Fixture Manufacturing • Installation & Logistics Services

communication design & production group Kingsmen Projects US 3525 Hyland Ave., Suite 225 Costa Mesa, CA, 92627 (949)642-2555 • Stephen Hekman • (619) 719-8950 • Mark Badhwar • (949) 529-9475 •

Kingsmen Projects • US • CANADA • ASIA CIRCLE NO. 28

EYES(S) ON THE FUTURE the road. It shows they took time to review my quote and bid, and gave me some respect.

years and that is the easiest way to get a project going. But bidding is the best way to get the best value.

Vinny Catullo, CDO Group: One of the challenges sending a bid to a client opening up the dialogue after the bid is submitted to properly review them. It can appear the bid process is covered in a veil of secrecy at times, which makes it tough to know which subcontractors are high and which are in the right range. This follow-up is critical to creating a true partnership. At CDO Group, we aren’t looking for oneoff projects because that isn’t where we can provide the greatest value to our clients. We know we won’t win every bid we submit but it is this back and forth conversation that allows us to continually improve our project costs.

Kevin Fleming, Quality Equipment Management: I was waiting for this to go to negotiating versus bidding. We’re always looking for an opportunity to build that relationship to where you can begin negotiating. You started to mention that it is an easy way to do it, but bidding is intended to work better. Some clients are nice enough to help their partners understand where they missed the mark or why they missed the mark.

Converge’s Pannell: In my years at Saks, we did the same thing. I always made sure my PMs contacted the unsuccessful bidders. Like you said, we want to build partnerships. We didn’t get into specific numbers, only where their bid was by numbers—where they placed. If they wanted a personal conversation as to what line items were too high or too low, then we had that discussion with them.

With respect to budgets, budgets are not actual cost. They are generally created in advance in order to capture capital. They are meant to be a little high. You don’t want to ask if they can do it for the budget. Budgets are built high. Next, you should get five or six bidders because somebody surely is going to drop out. At bigger companies, their corporate policies require a minimum number of bids. CFOs have certain things they want you to do, and you will have a minimum of three bids on the table or you’re going to have to rebid. It depends on the company. The larger the company, the stiffer the policies are. I’ve always been a big believer in bidding. I’ve negotiated work myself over the


Converge’s Pannell: I was speaking particularly with the bidding the GC. General construction can be 60%, 65% of the project. Whereas your venders think there’s more opportunity to negotiate with vendors and suppliers, who may be able to buy in bulk. A flooring producer can make the product and warehouse it for you. If you’re able to manage that from a capital expenditure standpoint on the corporate side, that’s a great way to do business. Like I said, I’ve done work that was negotiated. It is a lot easier and takes less time, like time-sensitive schedules that get an exemption from the CFO to negotiate. I still believe that bidding is the best way to get the absolute best price. We always used to have four or five of the same people bid, and then insert somebody new just as a barometer for everyone. Cole Haan’s Korth: Some of my smaller projects are based on spending a specific amount of money. For example, we just performed some work in one of our Florida stores. The entire scope of the project was minimal (new carpet and some new paint). However, it was too much for a handyman to manager and it involved several trades. At that point it’s easiest to work with a GC I’m comfortable and ask him “how much to do….” If he gives me a number that works with the budget I’ve been given, I award the project directly without getting competitive bids. If his number is way off from my number we have an open discussion on why they are so far apart. If we can’t agree to a number that works for both of us we shake hands and walk away. No harm no foul. Kingsmen Projects’ Hekman: The other take on that is that there’s some subs who work in those markets working for that GC and prefer to use that sub again. You really can’t get direct. They don’t like you to poach there. CCR: Back to the to-do lists—what do you have working right now? John Varvatos’ Kirkem: Right now, I have touch up work to do on a few of the stores. We also are looking at two more store additions—Atlanta and Colorado.


National Flooring Installer and Service Provider

1-855-435-6676 • 7701 Derry Street, Harrisburg



EYES(S) ON THE FUTURE Asa Carlton’s McNeil: We have a couple of different things in fold right now. My No. 1 objective is to grow our roll out work so that I can support the 200 employees that we have across the country who are consistently working with retailers and various other projects. That is a big focus right now for us next year. The second objective is that we’re growing in our hospitality and medical/restaurant divisions. We’re doing a tremendous amount of ground up work and have been fortunate enough to develop a partnership with Chick-fil-A this year. We’re trying to build off of that grow off. We’re also building a new office in Braselton (Georgia), which is exciting. We’re at capacity continuously. So, just at a point where we need to get to that next spot and then star planning for the future. We have a couple of different things unfolding right now. A few of our main objectives are to grow our rollout programs in order to support the tremendous labor force that we have built across the country. Another objective is that we hope to continue growing in our hospitality, medical, and restaurant divisions. Asa Carlton Inc. had a strong 2019 and hopes to continue this trend for 2020. Our last big focus is on our new headquarters in Braselton, Ga. This will be instrumental for us to be able to support the future growth opportunities. We are all extremely excited and thankful for this next step. Elizabeth Parker, Quest Workspaces: I’m an interior designer sub for Quest; I do all of their 13 locations. I also have my own company, Interior Designed Spaces of South Florida, where I do residential and commercial projects. For Quest we are working on one project in New York and two in Coral Gables. We’re finishing up in Tampa and we’re refacing a lot of the other locations. One of the problems that we are finding is what everyone just talked about—finding a GC who actually sticks to their bids and doesn’t come back with the $50,000 change order at the end of the day being $100,000 over budget. The Beam Team’s Hill: We have a couple of clients who will call the three lowest bidders for a face-to-face call, conference call or webinar and run through the prints and plans to see if we’re really qualified to do it. If you truly look at the prints, you understand all the things that it could happen. There’s a restaurant we do this for. Their restaurants are usually a couple million dollars. It’s a big job. They put it out to five bidders. We went to the meeting. We were second up. In the first meeting, the GC was in and out in 30 minutes. They asked a couple questions and found they had not read the prints thoroughly. It disqualified them, even though they had the lowest bid. I didn’t know if that was something that a formal procurement department would allow to occur. I liked it because we read the prints. We end up winning a lot when we do that. If you are using four or five people you always use, you tend to use them over and over. You know they’re qualified.


Cole Haan’s Korth: I truly belief that quality GCs don’t want to change orders anywhere near as much as they do. They want it to be firm so that they’re playing the long ball game. We track a lot of data along those lines. We build a lot in outlets. So if they have familiarity with that it helps. They know the super, the building inspector. They know the electric inspector. Megan Haggerty, Legacy: I attended a grocery construction renovation and I ran into a contractor who was amazing. Everybody knew him from Hudson Yards. He was well known. He had done the work before. Converge’s Pannell: I think you hit on something really big here. Yes, you can prequalify contractors. You can check them out. You can see what groups they belong to. But the best way is really to find out what they’re doing today and where. That is why you network with your peers. Who do they like? Why? Why not? Use that as a basis. Legacy’s Haggerty: There are some things that I don’t like. There are companies that haven’t been honoring their word. Just being able to put more spotlight on the ones who do helps everyone. Things get done quicker. You save money. You save time. Asa Carlton’s McNeil: J.C. Penney’s was a staple client with us and we really developed a good relationship with them early on. One of our sub-contractors who had been doing work with us from the beginning came up to me at a CCRP event and passed along some very nice compliments. It led to more conversations and opened up potential future opportunities to work with new clients. CDO Group’s Catullo: I was amazed at how small the construction community is and that referent relationships really do travel fast—more so than any prequalification paperwork or NA documents that need to be filled out. The tighter the community, the better and more critical it becomes. Cole Haan’s Korth: On the retailer’s side, it’s equally important that we pay our invoices in a timely manner and that we are easy to work with. Reputation in this business is a very real thing for the GC as well as the client. GCs won’t want to work with me if I nickel and dime them throughout the entire process and then I’m late to pay. It won’t be long before my reputation starts to get tarnished. John Varvatos’ Kirkem: To add onto that, if we don’t pay, the relationship that I built is going to go stale. If I wind up going to another company, that’s going to follow me. So I agree with what you’re saying. CDO Group’s Catullo: I think it trickles down past just the retailer and the GC. It really goes to the subs and having the GCs qualify the subs. Are they paying them or just floating it all?




EYES(S) ON THE FUTURE Signage Solutions’ Morelli: A lot of times, we love working with the retailer PMs’ at that level. We understand that it’s not their fault we’re not getting paid—that it could be at an upper management issue. They get buried in paperwork. I had a conversation with a client who I absolutely loved, but we could not work with them because upper management did not pay their bills. If he does that somewhere else, I feel like I am a deadbeat. We work on relationships with everybody. That’s what we all do. It makes everybody’s job a lot easier. The last thing I want to do is chase somebody for money or take my PM off something until everything moves through accounts payable. It’s just not worth it. There’s too much good work out there. Kingsman Projects’ Hekman: For the supply chain people, the first people you deal with the shippers, whether they work for the client or not. A lot of times, we’re in that same chain, whether they’re picking up or vice versa. The shippers are on tighter terms. And they see things a lot of times ahead of what we may see.

Converge’s Pannell: Converge’s Pannell: I had discussions with a marijuana dispensary group in South Florida and took a pass on it, mainly because of the lack of relationship with the Feds. It’s a cash business, and that’s a little scary right now. But sometimes it’s a gut feeling, or it’s a business decision. How you make the decision is totally up to you. But you have to do the research, the networking. You have to go back and see who is connected to whom in order to figure it out. But at the end of the day, it’s a gut feeling based on experience. FacilityRx’s Young: Cash is cash. I mean. Years before checks and credit cards came into play, my father’s business was started on cash and a handshake. That’s the way I do my business. Your cash is good for me. I’m the big prism that hires you; you hire me. And together we build a relationship. I partner up with people who always ask me this question first, “What can I do to help you succeed? If a


customer says that to me in the first conversation, even if it’s a cold call, I want to do business with them. If a customer asks me and I cannot beat the price, I am going to tell them straight up. If that means I lose that one, I hope that you respect me. The next time you call me I’m going to give you a fair price. If I can’t beat the number, I am not going to put my family in jeopardy or your family in jeopardy to lose. Skip Mason, FloorMax: FloorMax hired me to bring some infrastructure to the company. We have a great team on the street. Our goal is to grow our reputation. One of the big things that we’re trying to do is Amazon-proof our business. That’s a big thing for us. We want to find retailers that we can work with, whether it be restaurant, retail or medical, and continue to expand on that. My to-do list this year is really to find more salespeople. We’ve implemented a sales force this year, so we are building on that. We have also built a partnership with some Asian manufacturers, trying to tariff-proof ourselves. We are working with them to put quality product to the floor. I’m also implementing SAR Floors into the mix. We have some real opportunities out there to grow the business. We have a number of customers who are using our products that we’re warehousing the US for them, doing some special one-offs and things like that. Darrel Chaney, Prime Retail Services: On our to-do list is to continue to build on our growth. We were concerned about being competitive on the electrical work in the bid process. So, a couple of years ago, we purchased an electrical company called Myriad Electric and brought it into our family. Being able to provide our own electricians on a lot of projects has helped us tremendously. Along with that, we are in the midst of our five-year plan, which includes adding another thousand W2 employees over the next 15 months. Forecasters see a lot of work coming down the road (2020 and 2021). Our construction division is nearly at capacity for the remainder of 2019. So, we’re planning ahead with our clients on 2020 projects now. Abram Lueders, Downtown Memphis Commission: I’m probably the only person here from the public or the quasi-public sector here. We’re not an organization that hires contractors, but we are incentivizing the developers who are. One of the things that is picking up for us is our anti-blight work. Essentially, one of our top goals as an organization is to take any building that is under-utilized or vacant and put it into use. We use a lot of tools—legal, financial—to get buildings developed. Walking down the streets of Memphis you may notice some vacant properties that are still there. But when you look at pictures from 10, even five years ago, you can see the difference our efforts have made.



EYES(S) ON THE FUTURE We’re also trying to increase the supply of useable, commercial properties, because if you can’t increase the number of workers downtown, residents downtown, the less there are buildings that are actually useable. That includes bolstering retail attraction. That’s something we haven’t really worked on in a while, partially because we didn’t know there was really a market for retail downtown. But as the downtown population and tourist base increases, we’re getting to the point where we can start drawing more retail downtown. Right now, we’re looking at local retailers—ones that have other locations in the metro area. We are trying to bring them downtown to open second locations. We’re also working with emerging entrepreneurs and business owners. We run things like pop up shops, which give retailers a chance to experiment with downtown retail space.

Kingsmen Projects’ Hekman: I have been with Kingsmen for more than 10 years. Back in 2009, 2010 and 2011, we had a little set back on the retail side, so I was taking retailers overseas. Since then, we have opened an office in North America. We have a lot of clients that are now coming overseas. Retailers like Topshop are coming here. We just had T2, the tea company, that came over from Australia. We did five stores with them last year. They wanted to deal with somebody they knew, which is Kingsmen. But we’re not a contractor. We are overseas. Basically, we help them select the contractor. We help them with bids and facilitated the whole job. It was turnkey. We do hire. We hired the sign people. We hired the permit advisors. We all that for them. It was all under the umbrella. But we’re really not that kind of service. We’re an FF&E provider. Right now, I think retail in general is a little bit soft. Things are changing where it’s just rollouts and retail. We’re looking at different types of things. Converge’s Pannell: I think you hit on something really significant here. We all know retail has been affected by the internet business. I’m not a believer that Amazon killed retail. And I don’t think retail is dead, just unconscious. For retail to rebound it is going to have to reinvent itself and become more relevant to current shoppers. Today, people want to be entertained while they shop. The whole entertainment factor is huge. Look at American Dream, for instance. Three million square feet, and more than half of it is entertainment.

I’m an analyst, so I’m trying to figure this all out. What are the numbers that we need to reach into downtown? What are the metrics we need to reach in order to start being attractive for retailers? Those are things we’re interested in. We track things like population change, amount of investment, visitors. I’ve set up pedestrian counters downtown to qualify what our pedestrian traffic is. For us, a grocery store downtown is the No. 1 thing everyone wants. There are 24,000 people living downtown right now. And if we’re not at the point where we can attract some of these things, how do we get there? Another data piece I’m interested in has to do with pricing for contracting work. As I said, we don’t hire contractors, but as a part of our overall incentives, we review project budgets. It is very important for a lot of these programs to have credible numbers. One of the challenges is that we are not working with a bunch of big-box buildings. Each one is so radically different. For example, one of our large corporations downtown moved into a space in a renovated mall. They turned a mall into an office space. FedEx is moving business offices into a closed Gibson guitar factory. These are very unusual reuse projects. Bass Pro Shops set up shop in an abandoned entertainment arena. We’re dealing with all these really unusual developments and trying to make sure that when people come to us with these projects, their numbers are realistic and credible because we’re offering people public incentives.


Cole Haan’s Korth: A couple of things: You asked about what would bring a Cole Haan into the mix. We want to be where people are going to shop our brand. We want to be next to a Coach or a John Varvatos. If you have the price point to buy a John Varvatos suit, you have the price point to buy a pair of Cole Haan shoes. I know that’s a huge conversation when you look for new spaces in retail. Look at what the outlets are next to—a Kate Spade. I went to Pittsburgh recently and there was a place called The Stacks—three to four different hotels and all kinds of everything, including a movie theater, shopping center and restaurants. It was all interactive. I could only imagine that 20 years ago, The Stacks area was a waste land—a run-down mill that nobody used anymore. Today it is one of those areas where if you bring a convention in, you are going to draw lots of people. CCR: At what point to make the jump to be the first retailer in a place like that? Cole Haan’s Korth: I think you have to have Saks’ buying power—and anchor retailer. And then it is the small guys chasing the big guys. Saks knows that if it goes somewhere other, smaller retailers will go, too. They’ll migrate to Saks. I think it’s the bigger places that kind bring in the smaller places. We mentioned supermarkets. That’s smart. It’s a huge thing. CCR


QUALITY EQUIPMENT MANAGEMENT Your single point of contact for all your equipment needs QEM CREATES VALUE BY: Saving clients time and money as their single point of contact for all equipment needs Eliminating waste in the value chain Providing superior service on renovations, tenant build-outs and multi-location rollouts








Retail – Restaurants – Hospitality – Financial Institutions – Health Care – General Contractors – Warehouse Distribution Centers

For Orders, call us today at (844) 473 – 6468 or email For Sales, call (404) 210-7468 or email CIRCLE NO. 32


Bring on the blues

Legendary Blues City Cafe hosts CCR Retreat attendees

Ridin’ with the King

Graceland tops Retreat networking stops You really cannot call yourself a rock ‘n roll enthusiast until you have walked through the Jungle Room. The legendary room, part of the grand tour of the first house of rock ‘n roll—Graceland—is steeped in ’70s decor (and then some). The Jungle Room is where Elvis and his posse spent endless hours hanging out, making music and changing the world. The Graceland tour was one of the networking highlights of the Commercial Construction & Renovation Retreat, held Sept. 26-29 at The Hu Hotel in downtown Memphis.



BB King. Jerry Lee Lewis. Reverend Al Green. Hank Williams Jr. Sam Phillips. Quick: What do all of these music giants (and the scores of others we do not have room to list) have in common with Commercial Construction & Renovation? They have all been to Blues City Cafe, a Memphis institution rooted in legendary Southern cooking and even more legendary music. The little cafe at the end of Beale Street played host to the first night of activities for the Commercial Construction & Renovation Retreat, held Sept. 2629 at The Hu Hotel in downtown Memphis. Included with a night of the blues was three-days of roundtables and meetings, hosted by Commercial Construction & Renovation magazine.




Let’s Rendezvous

Attendees take a lunchtime break at iconic BBQ joint In 1948, when Charlie Vergos decided to clean out his basement and found an old coal chute, little did he know where that discovery would lead. The chute would go on to become a smoker for Vergos’ menu items, eventually allowing him to serve more than just ham-and-cheese sandwiches. Today, thousands of visitors to Memphis flood the old basement for some of the best ribs this side of heaven. Following their tour of Graceland, attendees of the Commercial Construction & Renovation Retreat kept the Memphis vibe going with some classic style barbecue at the Rendezvous. The lunch stop was part of the Retreat, held Sept. 26-29 at The Hu Hotel in downtown Memphis.

Beale Street Royalty

B.B. King’s Blues Club delivers the goods


As iconic as the founder himself, the original B.B. King’s Blues Club, located at the top of Beale Street in Memphis, is home to some of the best food, drinks and live music in the world. You want it—B.B.’s has it. The blues. Classic soul. Rock ‘n roll. Incredible BBQ and signature drinks. The iconic club was also the perfect spot to celebrate the last night of the Commercial Construction & Renovation Retreat, which set up shop Sept. 26-29 at The Hu Hotel in downtown Memphis.





History beckons

CCR attendees get brush with history at National Civil Rights Museum Tucked away at the end of Mulberry Street in Memphis, the National Civil Rights Museum is one of the most important places in American history. Housed and built around the Lorraine Hotel, where Martin Luther King, Jr. was fatally shot, the Museum is a structural marvel of multi-sensory and multi-media innovations, historical artifacts and structures, events, speakers and online resources. Attendees were able to catch of glimpse of history during the Commercial Construction & Renovation Retreat, held Sept. 26-29 at The Hu Hotel in downtown Memphis.


Where legends once reigned

Sun Records tour provides glimpse into music and cultural history There is not really much you can say about Sun Records except for if you are going to be in Memphis, the stop better be on your to-do list. Where else you can mingle in the same halls that some of the greatest performers rock ‘n roll has ever known did? You want to grab the same microphone the King he used and take a photo. Sam Phillips’ iconic and amazingly preserved studio, which is still active mind you, is the place where Elvis, Johnny Cash, Carl Perkins and Jerry Lee Lewis gathered to jam. The tour was part of the Commercial Construction & Renovation Retreat, held Sept. 26-29 at The Hu Hotel in downtown Memphis.





Leading sign firms highlighted in annual listing


hen your brand wants to make an impression, your signage helps light the way. To help you find the industry’s leading sign firms, our annual listing provides the contact information and contact person at each company. If your firm did not make this year’s

list, contact publisher David Corson at For a digital version, visit us online

Philadelphia Sign Company .........................$57,500,000.00 Jones Sign Co.............................................. $38,000,000.00 Anchor Sign, Inc. .........................................$21,000,000.00


Blair Image Elements ..................................$19,000,000.00

Persona, Inc.................................................$29,800,000.00 Cummings Resources .................................... $17,500,000.00 Entera, LLC .................................................... $16,000,000.00 Blair Image Elements ..................................... $11,000,000.00 Anchor Sign, Inc. ............................................ $9,500,000.00

Cummings Resources .................................$19,000,000.00

SignResource ................................................ $9,000,000.00

Yunker Industries, Inc. .................................$17,500,000.00

DMA .............................................................. $7,500,000.00

Persona, Inc.................................................$12,200,000.00

Philadelphia Sign Company ............................ $7,000,000.00

DMA ...........................................................$8,000,000.00

Jones Sign Co. ............................................... $4,000,000.00

South Water Signs ......................................$8,000,000.00

South Water Signs ......................................... $2,500,000.00

Persona, Inc.................................................$35,400,000.00 Cummings Resources ......................................$17,000,000.00 DMA.................................................................. $10,500,000.00 Entera, LLC ......................................................$10,000,000.00 SignResource.................................................... $6,000,000.00 Jones Sign Co. .................................................$5,000,000.00



SignResource .............................................$85,000,000.00




Jones Sign Co................................................ $115,000,000.00 SignResource................................................. $110,000,000.00 Philadelphia Sign Company............................ $83,800,000.00 Persona, Inc.................................................$82,800,000.00 Blair Image Elements..................................... $64,000,000.00 Cummings Resources.................................... $62,250,000.00

Anchor Sign, Inc. ..............................................$3,500,000.00

DMA............................................................... $40,600,000.00

South Water Signs ...........................................$3,000,000.00

Anchor Sign, Inc............................................. $39,000,000.00

Blair Image Elements .......................................$2,000,000.00

Entera, LLC..................................................... $38,000,000.00

Philadelphia Sign Company .............................$1,300,000.00

South Water Signs.......................................... $25,000,000.00


ADART Corey Perez, SVP 700 Parker Sq. Flower Mound, TX 75028 (469) 322-1909 Year Established: 1958, No. of Employees: 22 Signage Clients as of 11/2019: 128, Retail Billings: N/A Hospitality Billings: N/A, Restaurant Billings: N/A Healthcare Billings: N/A, Multi-Family Billings: N/A Other Billings: N/A, Federal Billings: N/A, Total Billings: N/A Types of Signage: Design, Maintenance, Program Management, Site Survey/Analysis, Manufacturing, Installation, Permitting, Retro-fits, Rebates, Leading Clients: N/A

Antigo Sign & Display, LLC Steve Friend, President 1412 Deleglise St. Antigo, WI 54409 (800) 349-6366 Year Established: 2014, No. of Employees: 50 Signage Clients as of 11/2019: N/A, Retail Billings: N/A Hospitality Billings: N/A, Restaurant Billings: N/A Healthcare Billings: N/A, Multi-Family Billings: N/A Other Billings: N/A, Federal Billings: N/A, Total Billings: N/A Types of Signage: Design, Manufacturing, POS Sign, Display Design, Manufacture, Fulfillment Leading Clients: Miller Coors, Madden Communications

Blair Image Elements Advance Sign Group Scott Rizzo, Vice President

Andy Wasserstrom, VP, Sales & Marketing 5150 Walcutt Ct. Columbus, OH43228 (614) 429-2111 Year Established: 1994, No. of Employees: 163 Signage Clients as of 11/2019: 54, Retail Billings: N/A Hospitality Billings: N/A, Restaurant Billings: N/A Healthcare Billings: N/A, Multi-Family Billings: N/A Other Billings: N/A, Federal Billings: N/A Total Billings: N/A, Types of Signage: Design, Maintenance, Program Management, Site Survey/Analysis, Manufacturing, Installation, Permitting, Leading Clients: N/A

Anchor Sign, Inc. Cade Thompson, VP, Operations 2200 Discher Ave. Charleston, SC 29405 (800) 213-3331 Fax: (843) 747-5907 Year Established: 1991, No. of Employees: 183 Signage Clients as of 11/2019: 83, Retail Billings: $21,000,000.00 Hospitality Billings: $3,500,000.00, Restaurant Billings: $9,500,000.00 Healthcare Billings: $1,000,000.00, Multi-Family Billings: N/A Other Billings: $4,000,000.00, Federal Billings: N/A Total Billings: $39,000,000.00, Types of Signage: Design, Maintenance, Program Management, Site Survey/Analysis, Manufacturing, Installation, Permitting, Architectural Elements & Awnings Leading Clients: N/A

5107 Kissell Ave. Altoona, PA 16601 (610) 368-5037 Year Established: 1974, No. of Employees: 342 Signage Clients as of 11/2019: 36, Retail Billings: $19,000,000.00, Hospitality Billings: $2,000,000.00 Restaurant Billings: $11,000,000.00, Healthcare Billings: N/A Multi-Family Billings: N/A, Other Billings: $32,000,000.00 Federal Billings: N/A, Total Billings: $64,000,000.00 Types of Signage: Design, Maintenance, Program Management, Site Survey/Analysis, Manufacturing, Installation, Permitting, Value Engineering, Leading Clients: GM, Porsche, Audi, FedEx, UPS, T-Mobile, Bank of America, Domino’s, Pret A Manager, Hertz, Sheetz, Wawa, BP, Gulf, Party City, Giant Eagle

CAB Signs Chris Bayer, President 38 Livonia Ave. Brooklyn, NY 11212 (800) 394-1690 Fax: (718) 385-1187 Year Established: 1942, No. of Employees: 25 Signage Clients as of 11/2019: 2000+ Retail Billings: N/A, Hospitality Billings: N/A Restaurant Billings: N/A, Healthcare Billings: N/A Multi-Family Billings: N/A ,Other Billings: N/A Federal Billings: N/A, Total Billings: $2,500,000.00 Types of Signage: Manufacturing, Interior ADA & Building Signs Leading Clients: N/A




SIGNAGE FIRMS Cummings Resources Elro Sign Co Dan Belling, Exec. VP 15 Century Blvd. # 200 Nashville, TN 37214 (615) 872-5471 Year Established: 1947, No. of Employees: 247 Signage Clients as of 11/2019: 278, Retail Billings: $19,000,000.00 Hospitality Billings: $17,000,000.00, Restaurant Billings: $17,500,000.00, Healthcare Billings: N/A Multi-Family Billings: N/A, Other Billings: $8,750,000.00 Federal Billings: N/A, Total Billings: $62,250,000.00 Types of Signage: Design, Maintenance, Program Management, Site Survey/Analysis, Manufacturing, Installation, Permitting Leading Clients: Yum, Chevron, 7/11, Burger King

Frank Rhodes, VP 400 W Walnut St. Gardena, CA 90248 (800) 927-4555 Fax: (310) 380-7451 Year Established: 1947, No. of Employees: 75 Signage Clients as of 11/2019: 50, Retail Billings: N/A Hospitality Billings: N/A, Restaurant Billings: N/A Healthcare Billings: N/A, Multi-Family Billings: N/A Other Billings: N/A, Federal Billings: N/A Total Billings: N/A, Types of Signage: Design, Maintenance, Program Management, Site Survey/Analysis, Manufacturing, Installation, Permitting, EMC’s, Leading Clients: Verizon, UPS, Delta

Entera, LLC DMA Doug McGhee, Vice President

Kevin Rourke, Specification Sales 75 Van Doren Ave. Chatham, NJ 07928 (973) 727-6595 Year Established: 1980, No. of Employees: 25 Signage Clients as of 11/2019: 15, Retail Billings: $8,000,000.00 Hospitality Billings: $10,500,000.00, Restaurant Billings: $7,500,000.00, Healthcare Billings: $5,400,000.00, Multi-Family Billings: N/A Other Billings: $5,000,000.00, Federal Billings: $4,200,000.00 Total Billings: $40,600,000.00, Types of Signage: Design, Maintenance Leading Clients: Verizon, Metro by T-Mobil, Target, Ascension Health, Petco, Bank of America, AT&T, Hilton, Walgreens, Life Storage

Egan Sign Bob Egan, CEO 1100 Berkshire Blvd., #200 Wyomissing, PA 19610 (610) 756-1585 Fax: (610) 478-1332 Year Established: 1990, No. of Employees: 21 Signage Clients as of 11/2019: 30+, Retail Billings: N/A Hospitality Billings: N/A, Restaurant Billings: N/A Healthcare Billings: N/A, Multi-Family Billings: N/A Other Billings: N/A, Federal Billings: N/A Total Billings: N/A Types of Signage: Design, Maintenance, Program Management, Site Survey/Analysis, Manufacturing, Installation, Permitting Leading Clients: Orscheln, Value City, Furniture Lico Supply, ABC Supply


5900 Venture Crossings Blvd. Panama City, FL 32409 (850) 763-7982 Year Established: 1980, No. of Employees: N/A Signage Clients as of 11/2019: 42, Retail Billings: $5,000,000.00 Hospitality Billings: $10,000,000.00, Restaurant Billings: $16,000,000.00 Healthcare Billings: $3,000,000.00, Multi-Family Billings: N/A Other Billings: $4,000,000.00, Federal Billings: N/A Total Billings: $38,000,000.00, Types of Signage: Design, Maintenance, Program Management, Site Survey/Analysis, Manufacturing, Installation, Permitting, Leading Clients: Burger King, Marriott

Federal Heath Tim Smith, Dir. of Sales & Marketing 2300 State Hwy. 121 Euless, TX 76039 (903) 589-2160 Fax: (903) 589-2101 Year Established: 1901, No. of Employees: 670 Signage Clients as of 11/2019: N/A Retail Billings: N/A, Hospitality Billings: N/A Restaurant Billings: N/A, Healthcare Billings: N/A Multi-Family Billings: N/A, Other Billings: N/A Federal Billings: N/A, Total Billings: N/A Types of Signage: Design, Maintenance, Program Management, Site Survey/Analysis, Manufacturing, Installation, Permitting Leading Clients: N/A


70+ Years of Signage Cummings is an intergral part of the rebranding, brand management, and signage design industry. We are your single source accountability for the entire scope of your project! Cummings can handle installtion locally and nationally. With a national footprint we manage products in all categories for cost effective freight options. We Are Signs We Are Integrity We Are Family We Are Driven We Are Experienced We Are Results

Cummings Resources, a part of the Prophet Equity portfolio, announced the addition of Marilyn Brennan as VP of National Accounts. Ms. Brennan has been an industry board member with the SPECS Advisory Board in 2019-2020, serving as 2nd Chair of a team for SPECS 2020. She is also serving as an Advisory Board Member of Lead Up for Women and previously served as a Board Member for the 2019 CCR Summit.

(484) 818-3877 CIRCLE NO. 36


SIGNAGE FIRMS Flash Right Displays IdentiCom 6210 Browns Bridge Rd. Cumming, GA 30041 (678) 455-9121 Year Established: 2009, No. of Employees: 4 Signage Clients as of 11/2019: 200, Retail Billings: N/A Hospitality Billings: N/A, Restaurant Billings: $300,000.00 Healthcare Billings: N/A, Multi-Family Billings: N/A Other Billings: N/A, Federal Billings: N/A, Total Billings: $300,000.00 Types of Signage: Manufacturing Leading Clients: Various QSR

Georgia PrintCo., LLC Drew Barry, Director of Marketing 90 S Oak St. Lakeland, GA 31635 (866) 572-0146 Fax: (866) 245-0867 Year Established: 2002, No. of Employees: 40 Signage Clients as of 11/2019: N/A, Retail Billings: N/A Hospitality Billings: N/A, Restaurant Billings: N/A Healthcare Billings: N/A, Multi-Family Billings: N/A Other Billings: $5,000,000.00, Total Billings: $5,000,000.00 Types of Signage: Printer for all POP, POI and Advertising materials Leading Clients: Innerworkings, Webb Mason, Proforma

Green Dot Sign, Inc. Simon Nussbaum, GM 324 Stonebridge St Paul, MN 55105 (651) 447-3046 Year Established: 2019, No. of Employees: 18 Signage Clients as of 11/2019: 33, Retail Billings: N/A Hospitality Billings: N/A, Restaurant Billings: N/A Healthcare Billings: N/A, Multi-Family Billings: N/A Other Billings: N/A, Total Billings: N/A Types of Signage: Manufacturing, Eco-Friendly ADA Signage and Wayfinding Signage, Leading Clients: Confidential


John DiNunzio, President 24657 Halsted Rd. Farmington Hills, MI 48335 (248) 344-9590 Fax: (248) 946-4198 Year Established: 2009, No. of Employees: 25 Signage Clients as of 11/2019: 30, Retail Billings: N/A Hospitality Billings: N/A, Restaurant Billings: N/A Healthcare Billings: N/A, Multi-Family Billings: N/A Other Billings: N/A, Federal Billings: N/A, Total Billings: N/A Types of Signage: Design, Maintenance, Program Management, Site Survey/Analysis, Manufacturing, Installation, Permitting Leading Clients: N/A

Indie Signage Jose Villanueva, President 20118 N 67th Ave., Ste. 300-218 Glendale, AZ 85308 (623) 302-4545 Fax: (623) 594-9221 Year Established: 2018, No. of Employees: 3 Signage Clients as of 11/2019: N/A, Retail Billings: N/A Hospitality Billings: N/A, Restaurant Billings: N/A Healthcare Billings: N/A, Multi-Family Billings: N/A Other Billings: N/A, Federal Billings: N/A Total Billings: N/A, Types of Signage: Design, Maintenance, Program Management, Site Survey/Analysis, Manufacturing, Installation, Permitting, Leading Clients: N/A

Jessup Manufacturing Company Robert Jessup, President/CEO 2815 W Route 120 Woodstock, IL 60098 (815) 385-6650 Year Established: 1956, No. of Employees: N/A Signage Clients as of 11/2019: N/A, Retail Billings: N/A Hospitality Billings: N/A, Restaurant Billings: N/A Healthcare Billings: N/A, Multi-Family Billings: N/A Other Billings: N/A, Federal Billings: N/A Total Billings: N/A, Types of Signage: Manufacturer of Materials for Safety Signs, Leading Clients: N/A




SIGNAGE FIRMS Jones Sign Co. Nesper Sign Inc. John Mortensen, President 1711 Scheuring Rd. De Pere, WI 54115 (920) 425-9805 Year Established: 1910, No. of Employees: 610 Signage Clients as of 11/2019: 400, Retail Billings: $38,000,000.00 Hospitality Billings: $5,000,000.00, Restaurant Billings: $4,000,000.00 Healthcare Billings: $12,000,000.00, Multi-Family Billings: N/A Other Billings: $44,000,000.00, Federal Billings: N/A Total Billings: $115,000,000.00, Types of Signage: Design, Maintenance, Program Management, Site Survey/Analysis, Manufacturing, Installation, Permitting Leading Clients: AT&T, AutoZone, Menards

Laminators Incorporated Shawn Crouthamel, National Sales Manager 3255 Penn St. Hatfield, PA 19440 (800) 523-2347 Fax: (215) 721-4669 Year Established: 1963, No. of Employees: 75-100 Signage Clients as of 11/2019: N/A, Retail Billings: N/A Hospitality Billings: N/A, Restaurant Billings: N/A Healthcare Billings: N/A, Multi-Family Billings: N/A Other Billings: N/A, Federal Billings: N/A Total Billings: N/A, Types of Signage: Manufacturing, Other Leading Clients: Sign Distributors

Phil Garland, President 4620 J St. S.W. Cedar Rapids, IA 52404 (319) 366-5312 Fax: (319) 366-6493 Year Established: 1925, No. of Employees: N/A Signage Clients as of 11/2019: 411, Retail Billings: $3,399,000.00 Hospitality Billings: $500,000.00, Restaurant Billings: $500,000.00 Healthcare Billings: $611,000.00, Multi-Family Billings: N/A Other Billings: $300,000.00, Federal Billings: N/A Total Billings: $5,310,000.00, Types of Signage: Design, Maintenance, Program Management, Site Survey/Analysis, Manufacturing, Installation, Permitting, Electronic Message Center Displays Leading Clients: HY-VEE Foods, Von Mauer Stores, Green State Credit Unions

North American Signs, Inc. Daniel Guajardo, Senior Marketing Manager 3601 Lathrop St. South Bend, IN 46628 (800) 348-5000 Fax: (574) 237-6167 Year Established: 1934, No. of Employees: 114 Signage Clients as of 11/2019: N/A, Retail Billings: N/A Hospitality Billings: N/A, Restaurant Billings: N/A Healthcare Billings: N/A, Multi-Family Billings: N/A Other Billings: N/A, Federal Billings: N/A Total Billings: N/A, Types of Signage: Design, Maintenance, Program Management, Site Survey/Analysis, Manufacturing, Installation, Permitting, Leading Clients: N/A

MC Group|ICON Persona, Inc.

Ryan Goldberg, SVP, Sales 8959 Tyler Blvd. Mentor, OH 44060 (440) 209-6200 Fax: (440) 209-6277 Year Established: 1953, No. of Employees: 707 Signage Clients as of 11/2019: N/A, Retail Billings: N/A Hospitality Billings: N/A, Restaurant Billings: N/A Healthcare Billings: N/A, Multi-Family Billings: N/A Other Billings: N/A, Federal Billings: N/A Total Billings: N/A, Types of Signage: Design, Maintenance, Program Management, Site Survey/Analysis, Manufacturing, Installation, Permitting, Leading Clients: N/A


Mike Peterson, President 700 21st St. SW Watertown, SD 57201 (605) 882-2244; (800) 843-9888 Fax: (605) 882-3521; (800) 843-9890 Year Established: 1980, No. of Employees: 345 Signage Clients as of 11/2019: 200 Retail Billings: $12,200,000.00, Hospitality Billings: $35,400,000.00 Restaurant Billings: $29,800,000.00, Healthcare Billings: N/A, Multi-Family Billings: N/A Other Billings: $1,900,000.00, Federal Billings: N/A Total Billings: $82,800,000.00, Types of Signage: Design, Maintenance, Program Management, Site Survey/Analysis, Manufacturing, Installation, Permitting, Other, Leading Clients: N/A



2406 WHITE

7328 White

Optix LD MAX 2406 White

2447 White

LET YOUR BRAND OUT-SHINE THE REST DISCOVER THE BRILLIANT ACRYLIC Available stock sizes: is the ideal choice for decorative vinyl applications requiring high light output and dramatically increased light transmission, compared to

» 1/8˝ SG 2406 White 51˝ x 100˝ Film Mask » 3/16˝ SG 2406 White 51˝ x 100˝ Film Mask » 3/16˝ SG05 2406 White 51˝ x 100˝ Film Mask

source to reduce hot spots.

» 3/16˝ SG05 2406 White 75˝ x 100˝ Film Mask

Reduce the light source and save energy and money, or keep the light source the same and let your image that’s a BRILLIANT idea.

» 3/16˝ SG05 2406 White 75˝ x 125˝ Film Mask

» and darker hues of color » Eliminates pin points of light and hot spots providing even and consistent illumination » Allows for shallower lens depth to light source f » Ideal as a lens for any light source including LEDs and Fluorescents » Great for cabinet and channel letter illumination

» 1/4˝ SG 2406 White 48˝ x 96˝ Paper Mask » 1/2˝ SG 2406 White 48˝ x 96˝ Blue Film Contact PLASKOLITE for more information on how OPTIX LD MAX 2406 White can brighten your image.

Traditional Sign White

OPTIX LD MAX 2406 White

» Enhance your digital prints with a more vibrant image While traditional sign white may still be the best option for plain white exterior channel letters, OPTIX LD MAX 2406 White is the new choice for vinyl decorated signage, perforated day/night signs, and backlit interior signs and graphics. © 2019 PLASKOLITE, LLC OPTIX® is a registered trademark of Plaskolite LLC



400 Nationwide Blvd, Suite 400 Columbus, OH 43215 800.848.9124 • Fax: 877.538.0754 MSC230_Optix_LDMAX 1119


CCRP Nashv Sponsor

SIGNAGE FIRMS Philadelphia Sign Company Serigraphics Sign Bob Mehmet, President/CEO 707 W Spring Garden St. Palmyra, NJ 08065 (856) 829-1460 Fax: (856) 829-8549 Year Established: 1905, No. of Employees: 457 Signage Clients as of 11/2019: 61 Retail Billings: $57,500,000.00, Hospitality Billings: $1,300,000.00 Restaurant Billings: $7,000,000.00, Healthcare Billings: $8,500,000.00, Multi-Family Billings: N/A Other Billings: $9,500,000.00, Federal Billings: N/A Total Billings: $83,800,000.00, Types of Signage: Design, Maintenance, Program Management, Site Survey/Analysis, Manufacturing, Installation, Permitting, Other, Leading Clients: N/A

Priority Sign Inc Andy Dykstra, President 837 Riverfront Dr. Sheboygan, WI 53081 (920) 254-4987 Year Established: 1997, No. of Employees: 105 Signage Clients as of 11/2019: 86, Retail Billings: N/A Hospitality Billings: N/A, Restaurant Billings: N/A Healthcare Billings: N/A, Multi-Family Billings: N/A Other Billings: N/A, Federal Billings: N/A, Total Billings: N/A Types of Signage: Design, Maintenance, Program Management, Site Survey/Analysis, Manufacturing, Installation, Permitting, Branded Environments (Graphics, Displays, Fixtures, Lighting) Leading Clients: AT&T, Club Pilates, Red Robin, Panda Express, Massage Envy, Sprint, Encompass Health, United Health Group

Pulp Art Surfaces Danielle Hoon 4021 Radford Ave. Studio City, CA 91604 (818) 821-3103 Year Established: 2009, No. of Employees: 6 Signage Clients as of 11/2019: 5, Retail Billings: $178,000.00 Hospitality Billings: $8,097.00, Restaurant Billings: N/A Healthcare Billings: N/A, Multi-Family Billings: N/A Other Billings: N/A, Federal Billings: N/A Total Billings: $186,097.00, Types of Signage: Design, Manufacturing Leading Clients: Schnucks, TJX, Art Van


Adam Halverson, President 2401 Nevada Ave. N Minneapolis, MN 55427 (800) 373-9019 Fax: (763) 277-7775 See you in New York Year Established: 1976, No. of Employees: 30 Signage Clients as of 11/2019: N/A, Retail Billings: N/A Hospitality Billings: N/A, Restaurant Billings: N/A Healthcare Billings: N/A, Multi-Family Billings: N/A Other Billings: N/A, Federal Billings: N/A Total Billings: N/A, Types of Signage: Design, Maintenance, Program Management, Site Survey/Analysis, Manufacturing, Installation, Permitting, Branded Environments, Decor, Leading Clients: N/A

Signage Solutions

Chris DeRuyter, President 2231 S. Dupont Drive Anaheim, CA 92806 (714) 491-0299 Fax: (714) 491-0439 Year Established: 1991, No. of Employees: 48 Signage Clients as of 11/2019: N/A, Retail Billings: N/A Hospitality Billings: N/A, Restaurant Billings: N/A Healthcare Billings: N/A, Multi-Family Billings: N/A Other Billings: N/A, Federal Billings: N/A Total Billings: N/A, Types of Signage: Design, Maintenance, Program Management, Site Survey/Analysis, Manufacturing, Installation, Permitting, Leading Clients: Skechers, Nordstrom, ICON Theaters, Planet Hollywood, Del Frisco’s

SignResource Scott Van Ness, CRO 6135 District Blvd. Maywood, CA 90270 (323) 771-2098 Fax: (866) 657-0927 Year Established: 1969, No. of Employees: 512 Signage Clients as of 11/2019: 25 Retail Billings: $85,000,000.00, Hospitality Billings: $6,000,000.00 Restaurant Billings: $9,000,000.00, Healthcare Billings: N/A Multi-Family Billings: N/A, Other Billings: $10,000,000.00 Federal Billings: N/A, Total Billings: $110,000,000.00 Types of Signage: Design, Maintenance, Program Management, Site Survey/Analysis, Manufacturing, Installation, Permitting, Other Leading Clients: Shell, BP, Citgo, Exxon/Mobil, Phillips 66, Domino’s, Circle K, 7-Eleven, Dollar General, Enterprise, Rite-Aid, Sinclair, FedEx, Best Western, Burger King, ARCO, Dunkin Brands, Valero


City Se



SIGNAGE FIRMS SMI Sign Systems, Inc. US LED Mark Ludwig, Vice President of Sales and Marketing 3903 Cornell Pl. Frederick, MD 21703 (301) 468-1132 Fax: (301) 230-9048 Year Established: 1989, No. of Employees: 55 Signage Clients as of 11/2019: 87, Retail Billings: $1,000,000.00 Hospitality Billings: $500,000.00, Restaurant Billings: $500,000.00 Healthcare Billings: $3,000,000.00, Multi-Family Billings: $250,000.00, Other Billings: $750,000.00, Federal Billings: $1,000,000.00, Total Billings: $7,000,000.00, Types of Signage: Design, Maintenance, Program Management, Site Survey/Analysis, Manufacturing, Installation, Permitting, Leading Clients: Clark Construction, Skanska Building USA, Turner Construction

Christina Farmer, Director of Sales Support 6807 Portwest Dr. Houston, TX 77024 (866) 972-9191 Fax: (713) 972-9393 Year Established: 2001, No. of Employees: 44 Signage Clients as of 11/2019: N/A, Retail Billings: N/A Hospitality Billings: N/A, Restaurant Billings: N/A Healthcare Billings: N/A, Multi-Family Billings: $ N/A Other Billings: N/A, Federal Billings: N/A Total Billings: N/A, Types of Signage: Design, Maintenance, Program Management, Site Survey/Analysis, Manufacturing, Installation, Leading Clients: N/A

South Water Signs Warner Bros. Design Studio Noah Pettit, VP of Sales 934 N Church Rd. Elmhurst, IL 60126 (630) 607-6297 Fax: (630) 333-4915 Year Established: 1999, No. of Employees: 110 Signage Clients as of 11/2019: N/A Retail Billings: $8,000,000.00, Hospitality Billings: $3,000,000.00 Restaurant Billings: $2,500,000.00, Healthcare Billings: $5,000,000.00, Multi-Family Billings: $1,000,000.00, Other Billings: $4,500,000.00 Federal Billings: $1,000,000.00, Total Billings: $25,000,000.00 Types of Signage: Design, Maintenance, Program Management, Site Survey/Analysis, Manufacturing, Installation, Permitting Leading Clients: Edward Jones, Chicago Cubs, United Airlines

Sign, Lighting & Graphics Company

Urban NeonSign Lighting & Graphics

Jim Malin, Sales Associate 500 Pine St., Suite 3B Holmes, PA 19043 (610) 804-0437 Fax: (610) 461-5566 Year Established: 1993, No. Of Employees: 25 Signage Clients as of 11/2016: N/A, Retail Billings: N/A Hospitality Billings: N/A, Restaurant Billings: N/A Other Billings: N/A, Total Billings: N/A Types of Signage: N/A, Leading Clients: N/A


Craig McNabb, Director 4000 Warner Blvd., Bldg. 44 Burbank, CA 91522 (818) 954-1815 Fax: (818) 954-2806 Year Established: 1920, No. of Employees: N/A Signage Clients as of 11/2019: N/A, Retail Billings: N/A Hospitality Billings: N/A, Restaurant Billings: N/A Healthcare Billings: N/A, Multi-Family Billings: N/A Other Billings: N/A, Federal Billings: N/A, Total Billings: N/A, Types of Signage: Design, Manufacturing, Installation Leading Clients: N/A

Yunker Industries, Inc. Nadine Seitz, Marketing Manager 310 O’Connor Dr. Elkhorn, WI 53121 (877) 798-6537 Fax: (262) 723-3340 Year Established: 1948, No. of Employees: 110 Signage Clients as of 11/2019: 48, Retail Billings: $17,500,000.00 Hospitality Billings: N/A, Restaurant Billings: $275,000.00 Healthcare Billings: N/A, Multi-Family Billings: N/A Other Billings: N/A, Federal Billings: N/A Total Billings: $17,775,000.00, Types of Signage: Design, Program Management, Site Survey/Analysis, Manufacturing, Installation Leading Clients: JoAnn, TSC, Ross Dress for Less, Oportun, Cycle Gear





Spotlight shines on leading security manufacturing firms


n a time when security is at the top of everyone’s to-do list, finding the right firm to partner with is critical. Our annual listing of the industry’s leading security manufacturing firms gives you the contact person and contact information you need to get started. To see how to get listed in the next report, email publisher David Corson at For a digital version, visit us online at 3XLogic Suzi Abell, Sr. Director of Global Marketing 12000 Pecos St., Suite 290 Westminster, CO 80234 (317) 445-2937 Security Product Type: Access Control/Biometrics, CCTV Cameras/ Systems, Digital Video Recorders, Fencing, Integrated Security Systems/BMS, Integrated Access Control and Video Management Markets Served: Retail, Hospitality, Healthcare, Restaurants, Corporate, Education, Shopping Malls, Commercial, Federal, Multi-Family

Adams Rite, an ASSA ABLOY Group Brand Stacie Browder, Marketing Planner 10027 S 51st St., Suite 102 Phoenix, AZ 85044 (800) 872-3267 Fax: (800) 232-7329 Security Product Type: Access Control/Biometrics, Security Doors/ Door Control Hardware Markets Served: Retail, Healthcare, Restaurants, Corporate, Education, Shopping Malls, Commercial

Alarm Controls Stacie Browder, Marketing Planner 10027 S 51st St., Suite 102 Phoenix, AZ 85044 (800) 645-5538 Fax: (631) 586-6500 Security Product Type: Access Control/Biometrics, Security Doors/Door Control Hardware Markets Served: Healthcare, Corporate, Education, Commercial


Alarm Lock Systems, Inc. Andy Phelps, National Training Manager 345 Bayview Ave. Amityville, NY 11701 (800) 252-5625 Security Product Type: Access Control/Biometrics, Locks/Key Controls Markets Served: Retail, Hospitality, Healthcare, Restaurants, Corporate, Education, Shopping Malls, Commercial, Federal, Multi-Family

Allegion Eric West, National Accounts Retail Bus. Leader 11819 N Pennsylvania St. Carmel, IN 46032 (443) 571-6527 Security Product Type: Access Control/Biometrics, Security Doors/ Door Control Hardware, Locks/Key Controls Markets Served: Retail, Hospitality, Healthcare, Restaurants, Corporate, Shopping Malls, Commercial

Arecont Vision Costar Jeff Whitney, Vice President, Marketing 400 N. Brand Boulevard, Suite 860 Glendale, CA 91203 (818) 937-0700 Security Product Type: CCTV Cameras/Systems, Digital Video Recorders Markets Served: Retail, Hospitality, Healthcare, Restaurants, Corporate, Education, Shopping Malls, Commercial, Federal, Multi-Family


ASSA ABLOY Electronic Security Hardware Ann Glaser, Marketing Planner 10027 S 51st St., Suite 102 Phoenix, AZ 85044 (800) 626-7590 Fax: (866) 582-4641 Security Product Type: Access Control/Biometrics, Security Doors/ Door Control Hardware, Power Supplies and Power Management Markets Served: Healthcare, Corporate, Education, Commercial, Federal

The BILCO Company P.O. Box 1203 New Haven, CT 06505 (800) 366-6530 Fax: (203) 535-1582 Security Product Type: Security Doors/Door Control Hardware, Fire Safety Equipment Markets Served: Healthcare, Corporate, Education, Commercial, Federal

Bosch Security and Safety Systems 130 Perinton Pkwy. Fairport, NY 14450 (800) 289-0096 Security Product Type: Access Control/Biometrics, Alarm Control Panels/Monitoring Equipment, CCTV Cameras/Systems, Communication Equipment, Digital Video Recorders, Integrated Security Systems/BMS Markets Served: Retail, Hospitality, Healthcare, Restaurants, Corporate, Education, Shopping Malls, Commercial, Federal, Multi-Family

Cornell Cookson Angela Fisher, Account Coordinator 24 Elmwood Ave. Mountain Top, PA 18707 (800) 233-8366 Security Product Type: Security Doors/Door Control Hardware Markets Served: Retail, Hospitality, Healthcare, Restaurants, Corporate, Education, Shopping Malls, Commercial, Federal, Multi-Family

Cornell Storefront Systems, Inc. Dan Broda, COO 140 Maffet Street, Suite 200 Wilkes Barre, PA 18705 (800) 882-6773 Fax: (800) 882-6772 Security Product Type: Glass Protection, Coiling Gates/Grilles/Doors Markets Served: Retail, Hospitality, Shopping Malls

Covertech Flexible Packaging John Starr, V.P. 279 Humberline Dr. Toronto, Ontario Canada M9W 5T6 (416) 798-1340 Fax: (416) 798-1342 www.rfoil.,com Security Product Type: RF Shielding Markets Served: Corporate, Commercial, Federal, Government

Hager Companies Ginny Powell, Product Marketing Specialist 134 Victor Street St. Louis, MO 63104 (800) 255-3590 Security Product Type: Access Control/ Biometrics, Bollards/ Protective Barriers, Security Doors/Door Control Hardware, Locks/Key Controls Markets Served: Retail, Hospitality, Healthcare, Restaurants, Corporate, Education, Shopping Malls, Commercial, Federal, Multi-Family

Heritage Fire Security Mike Rose, CEO 105 Main Street Hackensack, NJ 07601 (201) 968-5388 Security Product Type: Alarm Control Panels/Monitoring Equipment, Fire Safety Equipment Markets Served: Retail, Restaurants, Shopping Malls





Giovanna Hewitt, Regional Manager 4242 Baldwin Blvd. Corpus Christi, TX 78405 (800) 531-3111 Security Product Type: Security Doors/Door Control Hardware Markets Served: Retail, Hospitality, Healthcare, Restaurants, Corporate, Education, Shopping Malls, Commercial, Federal, Multi-Family, Airports

Instakey Security Systems Cita Doyle, VP Sales & Marketing 7456 W 5th Ave. Lakewood, CO 80226 (800) 316-5397 Security Product Type: Locks/Key Controls, Key Control Software Markets Served: Retail, Hospitality, Healthcare, Restaurants, Corporate, Education, Shopping Malls, Commercial, Federal

Johnson Controls Ryan Nolan, Global Public Relations Program Manager, Johnson Controls, Building Solutions and Technologies 507 E Michigan St. Milwaukee, WI 53202 (414) 524-6170 Security Product Type: Access Control/Biometrics, Alarm Control Panels/Monitoring Equipment, CCTV Cameras/Systems, Communication Equipment, Digital Video Recorders, Security Doors/Door Control Hardware, Fire Safety Equipment, Integrated Security Systems/BMS, Locks/Key Controls, Security Lighting Markets Served: Retail, Hospitality, Healthcare, Restaurants, Corporate, Education, Shopping Malls, Commercial, Federal, Multi-Family, Aviation, Banking/Finance, Gaming, Sports and Leisure, Government

LockNet Rob Owen, Business Development Director 800 John C. Watts Dr. Nicholasville, KY 40356 (800) 887-4307 Security Product Type: Security Doors/Door Control Hardware, Locks/Key Controls, Safes/Vaults/Lockers Markets Served: Retail, Hospitality, Healthcare, Restaurants, Corporate, Education, Shopping Malls, Commercial, Federal, Multi-Family


Morse Watchmans Inc. Tim Purpura, VP Sales & Marketing 2 Morse Rd. Oxford, CT 06478 (203) 264-4949 Fax: (203) 264-8367 Security Product Type: Access Control/Biometrics, Locks/Key Controls, Safes/Vaults/Lockers Markets Served: Retail, Hospitality, Healthcare, Corporate, Education, Shopping Malls, Commercial, Federal, Multi-Family, Airports, Banking, Corrections

Overhead Door Brand Ali Isham, Marketing Director at Overhead Door Corporation 2501 S, TX-121 BUS Lewisville, TX 75067 (469) 549-7100 Security Product Type: Security Doors/Door Control Hardware, Garage Doors Markets Served: Retail, Commercial

OxBlue Corporation 1777 Ellsworth Industrial Blvd. NW Atlanta, GA 30318 Megan McGinnis, Product Marketing Associate 888-849-2583 Fax: 404-917-0201 Security Product Type: CCTV Cameras/Systems, Ultra High-Res Images Markets Served: Retail, Hospitality, HealthCare, Restaurants, Corporate, Education, Shopping Malls, Commercia

Protos Security Kris Vece, VP of Client Relations 90 Town Center St., Suite 202 Daleville, VA 24083 (540) 798-7958 Security Product Type: Nationwide Security Guards Markets Served: Retail, Hospitality, Healthcare, Restaurants, Corporate, Education, Shopping Malls, Commercial, Multi-Family




With traditional wired and wireless access control solutions, your access points are dependent on a network connection. If your business experiences a network outage, your locks will stop functioning properly—potentailly locking you out and shutting down business. The innovative SALTO Virtual Network (SVN) allows wire-free locks to read, receive, and write information via an encrypted and secure data-on-card system with no network connectivity required. No network, no downtime, no problems‚ that’s SALTO. Learn more at or call (866) GO SALTO



SECURITY MANUFACTURING Safety Technology International (STI) Customer Service 2306 Airport Rd. Waterford, MI 48327 (248) 673-9898 Fax: (248) 673-1246 Security Product Type: Fire Safety Equipment, Wire Cages, Protective Covers, Alarms, Push Buttons Markets Served: Retail, Hospitality, Healthcare, Restaurants, Corporate, Education, Shopping Malls, Commercial, Federal

SALTO Systems Michael Mahon, Sr. VP Commercial Sales 1780 Corporate Dr., #400 Norcross, GA 30093 (866) GO-SALTO Security Product Type: Residential and Commercial Access Control/Biometrics Solutions, Door Control Hardware, Locks/Key Controls Markets Served: Retail, Hospitality, Healthcare, Restaurants, Education, Shopping Malls, Commercial, Multi-Family, Co-Working, Residential, Federal

Se-Kure Controls, Inc. John Mangiameli, Executive Vice President 3714 Runge St. Franklin Park, IL 60131 (800) 322-2435 Fax: (847) 288-9999 Security Product Type: Mirrors Markets Served: Retail

Thomas Consultants, Inc.

Kevin Brent, VP, Sales 4140 E Raines Rd. Memphis, TN 38118 (901) 398-8426 Fax: (901) 398-5749 Security Product Type: Access Control/Biometrics, Alarm Control Panels/ Monitoring Equipment, CCTV Cameras/ Systems, Communication Equipment, Digital Video Recorders, Security Doors/ Door Control Hardware, Integrated Security Systems/ BMS Markets Served: Retail, Hospitality, Healthcare, Corporate, Education, Shopping Malls, Commercial, Federal, Multi-Family


Viking Electronics Mike Busby, Marketing and Sales Manager 1531 Industrial St. Hudson, WI 54016 (715) 386-8861 Fax: (715) 386-4344 Security Product Type: Access Control/Biometrics, Communication Equipment, Security Doors/Door Control Hardware, Emergency, Communication Markets Served: Retail, Hospitality, Healthcare, Restaurants, Corporate, Education, Shopping Malls, Commercial, Federal, Multi-Family

Wanco, Inc. Tim Paulino, Business Development Manager 5870 Tennyson St. Arvada, CO 80003 (800) 972-0755 Fax: (303) 427-5725 Security Product Type: CCTV Cameras/Systems, Digital Video Recorders, Integrated Security Systems/BMS, Security Lighting, Portable Video Surveillance, Trailers Markets Served: Retail, Hospitality, Healthcare, Corporate, Education, Shopping Malls, Commercial

Wayne Dalton Sarah Schram, Senior Brand Manager 2501 S, TX-121 BUS Lewisville, TX 75067 (469) 549-7100 Security Product Type: Security Doors/ Door Control Hardware, Garage Doors Markets Served: Retail, Commercial

Window Film Depot Jeff Franson, President/CEO 4939 Lower Roswell Rd., Suite 100 Marietta, GA 30068 (866) 933-3456 Fax: (678) 547-3138 Security Product Type: Bullet Resistant Systems, Glass Protection, Windows, Window Film Sales & Installation Markets Served: Retail, Hospitality, Healthcare, Restaurants, Corporate, Education, Shopping Malls, Commercial, Federal, Light Industrial






ONETEAM connects GCs with subs quickly and effectively by providing: • Custom bid invitations that engage subcontractors • Contact and qualification updates on private vendors • Access to The Blue Book Network® database for new vendors • Private, secure plan rooms – standard and custom – that are subcontractor friendly • Two-way “portal-to-portal” communication for collaboration • Bids submitted to your email

Bid Management Software

Improve your response rates and win more work with ONETEAM today! | 855-805-2560 » CCRS 2020 SPONSOR



Today’s Brick… Rocks! Exterior Cladding, Starting With Brick, Offers Optimal Performance And More By Ron Treister


years ago, if asked what immediately comes to mind when thinking about the exterior facade of a commercial building, your all-American retort would be one syllable: “Brick!” 200 year-old brick-clad buildings situated on venerated college campuses are envisioned; towering Manhattan skyscrapers with brick facades on Fifth Avenue appear in your mind’s eye; various brick stadiums located throughout the country enter your thoughts, as well. The many attributes of clay brick are still a reality, and these include needing minimal maintenance; the ability to save energy while at the same time reduce insurance expenditures; major sound-dampening properties; providing a highly protective shield for the building... and last, continually offering a timeless “look.” Whereas all of the above still holds true... today’s brick is far from yesterday’s. Just ask Nathan Karaway, Vice President/Architectural Sales, IBC Advanced Cladding, a division of Illinois Brick Company. Karaway drives sales for one of the largest masonry distributors in the nation. Nate doesn’t just sell his products. He knows them inside and out. For a take on the state of today’s brick cladding, Nathan Karaway shares his views on newer and more architecturally friendly versions and alternatives that clearly, our readership needs to know about.


What is the most popular clay brick material specified today for the commercial construction arena? Why does it continue to be selected by top architects and builders? NK: Our most popular products are driven by colors, textures and sizes. Top sellers are greys, blacks and whites. Long and linear is in, and the contemporary marketplace has been receptive to new ideas, as well as unique appearances in different lighting. A fun part of our job is being aware that both


Nathan Karaway

architects and builders are looking to build signature structures; therefore creativity has taken a larger focus. As a result, a greater importance of understanding wall systems has become relevant in order to offer the true services of today’s “facade wall consultant.”


A “brick is a brick” really no longer stands as a truism, as the marketplace now offers newer and stylish versions of brick in size, color and shape. NK: Alternate products have challenged our industry, but in reality, none offer the true durability of brick, stone and masonry. In an effort to compete, the industry has been tasked to find lighter weight systems… or, even structural systems. This is an attempt to reduce wall costs, so brick continues to be the product of choice… brick clearly and proudly owns the durability category. One alternative and innovative wall system is thin brick embedded into a precast wall system. Also, metal panel thin veneer systems have sparked a focus for our sales team, due to the demand in finding more affordable claddings. How does architectural precast work fit into building cladding today? NK: For this, I’d like our specialist in that area, Jim Riccio, to answer that question. JR: Due to continued changes in the market, especially with building codes, embedded thin-brick precast panels have become widely popular for exterior cladding projects. Modularly constructed offsite, these offer so many advantages. One in particular is that the “need for speed” is addressed. Never before in the American commercial construction arena have work schedules been so tight. Owners and GC’s want one trade to exit the jobsite and another to take over immediately. Architectural precast panels not only allow for that… but the contractors are able to get on to their next project quicker. Provided all work is done at optimal professional levels, everybody wins. How are you positioning your sales team to be a reliable resource for the A&D Community? NK: To begin with, the A&D community isn’t looking for a brick sales person anymore, but rather, an “architectural brick wall consultant.” We have put a new emphasis on the architectural team at IBC, building expertise and offering alternate solutions to achieve the design intent. We need to understand the entire wall system… and, what products would work

best to achieve set goals without sacrificing overall design. We must now more than ever, understand the capabilities of manufacturers’ plants… combined with coaching the design process from initial blueprint to final installation. Illinois Brick has supplied many of the sports stadium complexes within your region. Why is brick so popular with these structures? Can you also name some of the stadiums in which you provided brick material? NK: I’m proud to say we’ve supplied the brick for Wrigley Field, US Cellular Field (a.k.a. Comiskey Park), Toyota Park, UIC Baseball Field and Campus, University of Wisconsin-Whitewater Baseball stadium, Triton

College Baseball Field… clearly, I could go on. Brick/masonry is a preferred product of choice within structures like these, because of its true durability. I’ve said for years if you ask an architect what they want to clad their house with, most will say “Brick!” When asking a builder, the answer is generally “Brick!” In particular, brick is a preferred choice for its aesthetics and sustainability. In the last decade in particular, exterior rainscreens have become quite popular. Why is this? NK: Simply stated, they parallel engineering codes with creative designs. Rainscreen systems are gaining popularity in the US, as they are being specified for these core reasons: 1.) Mitigation of water infiltration (rain




penetration and control) 2.) Control of the exterior wall temperature (vapor migration control) and 3.) To reduce weight and thus, reduce construction cost. Are there other materials in addition to brick that can function as rainscreens? Do you work with these? NK: Of course! Companies like CupaClad, a natural slate from Spain; Agrob Buchtal, an extruded ceramic (terra-cotta) rainscreen produced in Germany; MAC Metals Architectural; METAL Claddings from Canada… and, even sheathings like Armor Wall have dominated some design discussions as a structural sheathing. These products are becoming a major focus for us, due to demand throughout the A&D community, hence our new division called Advanced Cladding. We now have rainscreen experts, and their charter is to assist designers, GC’s and installers. Brick is still the preferred choice, but clearly, because designs are incorporating more “looks”… there are more products. It’s simply the trend right now; my job is to stay up on trend and be our firm’s leader within the offerings. When it comes to knowing about alternative products for exterior cladding projects, Steven Barba and Jesse Settle of our IBC Advanced Cladding division are very knowledgeable. JS: Advanced Cladding offers high-performance, durable products like ceramic, porcelain, and natural stone for rainscreen applications supported by the most innovative building envelope solutions from fire-rated, structural insulated sheathing to self-adhered air & water-resistant barriers. Our goal is to deliver the highest quality facade systems that provide tangible material and labor savings in the construction of lightweight wall assemblies. What are the most important points that architects, general contractors

As a rapidly growing, independently family-owned-and-operated brick, stone, landscape and masonry supply distributor, Illinois Brick Company is pledged to stay true to its core values, which offer a veritable blueprint for customers’ continued success. According to Karaway, “We only offer the highest-quality, widest selection of brick, natural and manufactured stone, landscaping and masonry supplies from established and highly respected manufacturing partners. And please note, we take the word ‘partnering’ very seriously. “We also complement our product offerings with superior service. Having 23 locations throughout the geographic region we serve, our team of industry experts is always ready and willing to address all project needs in a prompt and professional manner. Perhaps the main key to our success,” Karaway stated, “is that we’re good listeners. We make it a point to learn as much as possible about each and every project, before we deliver exactly what is best for the job.”

and building owners/managers should know about the installation of brick? In particular, so that communication between these entities and both distribution and installation professionals is very concise and clear? NK: Answering these questions helps our company communicate better with customers. We believe clear communications and continuous education offer solutions. We offer many facade options and must always deliver these products on time. Understanding the project schedule can prevent a multitude of issues and frustrating circumstances. The more we know… the more predictable we can be.

Whereas you’re a seasoned veteran with the masonry industry, you’re certainly not an old gent. So, the big question: 25 years from now, what changes do you see happening within your industry? Just how good will exterior cladding become at that date? NK: Wow, that’s a fun question to answer! Technology is going to be a major factor. Innovation within lighter weight systems and faster install methods continue to be the focus. Whereas we’ve built our reputation by being “the brick guys,” IBC has an entire division focusing on alternate claddings… so we can also be known as “the facade specialists.”

Ron Treister is President/Founder of Communicators International, Inc., a marketing communications firm headquartered in Jupiter, Fla. For three decades, his firm has worked with major accounts focusing on the commercial construction sector. He may be reached at:




Yes you can... Multi-faceted entrepreneur and mentor Didi Wong on being the best YOU


Didi Wong, Founder and ​CEO, The Yes Academy



“This video blew us away. We laughed, we cried, we shared it with everyone. Huge hit! Best wedding investment we made!” – TRISH AND JOSEPH

We are storytellers, dreamers, and adventurers. To us, the journey is just as important as the destination.


We know that your wedding is so much more than just a day. It is an event that has been crafted over decades by family, friends and life’s unexpected wonders. We don’t capture the documentary, cookie cutter mold of your wedding, rather we discover the unique, wonderful story behind it and bring it to life through cinematic filmmaking.


November • December 2019

Owned & Operated by Women’s Association, LLC Mailing Address PO 3908 Suwanee, GA 30024 Editorial Contributing Writer Kate Pittman 214.558.0295

Yes you can...

Website & technical Support Shapeshift World 480.886.8005 PR 602-730-5121


Social Media Amplified Social Marketing 480-848-0927 Membership Information 602-730-5121 General Inquiry 602-730-5121 Art Director BOC design, Inc. 404-402-0125 Circulation/Subscriptions LUFW Management: Colleen Biggs: Chief People Officer 480-241-3708

4 5 14

16 22

Founder’s Corner Show up to be seen and live the life of your dreams Ambassadors The weather outside was frightful—the conversations inside were delightful



The ladies of Los Angeles brought the POWER Trailblazer Rosendin’s Stephanie Roldan on building opportunities for women in construction 10 Tips for using the magical power of gratitude



David Corson: Operations Manager 404-931-6569 Lead Up for Women General Inquiry 602.730.5121

18 How an IT business leader is navigating her company and family through loss

24 How Divorce Empowered Me to take the Leap

28 Follow your crazy

Lead Up for Women


Founders Corner

Show up to be seen and live the life of your dreams This is the perfect time of year to share our “Gratitude” for you. We are so thankful for all of our members who believe in our community, believe they can lead a better, more confident life, and move their business forward quicker with community. Thank you for showing up and sharing your stories, your passion and your power with women across the globe, so they can feel your inspiration and be motivated by your vulnerability. What a year this has been. It did not disappoint—and neither did you. The 10 powerful luncheons we hosted across the country were filled with women who truly support others. They were there to learn, grow and understand the necessity of a women-only community. We want to personally thank of you who shared your story on one of our many platforms, wrote an article for the magazine, hosted a #Teaching Tuesday Webinar, and/or became a member of Lead Up for Women, so that you could live your very best life. We couldn’t do this without you. Next up is our “Be You Be Strong—Ignite your Power” Sanctuary events, which will be held in many locations across the nation in 2020. Our first date is set for Feb. 6 in Scottsdale, Arizona. Check out the ad on page XX in this issue for additional dates, locations, details and direction on how you can register through the application process. This is not your ordinary getaway. This is a one-of-a-kind. I’m serious about being seen in this world and it starts now. Because you are worth it. We exist to empower you to “Show Up” as “You” every day. But we know that is not as easy as it sounds. So, this is why we are compelled to build these personalized events to give you what you need to “Thrive” in life, not just survive anymore. There is no need to feel as if you are stuck behind closed doors anymore. We provide the support, the community of experts and the tools for you to remove the masks, leave the cloaks in the closet, and be “You”—in all your beauty, every day, everywhere, all the time. We are passionate and focused on what we can do to Connect, Influence and Lead every woman and know we all long to belong, and to have a community that accepts and celebrates our identities. We have worked diligently to create an organization for you and all women looking to lead without permission, be the badass leader that you know you are, and gain the courage and confidence through the strong support of our group of women so you can live your best life. We are here to show you how to tap into your greatest power, “You.” You are the only you that has ever been and the only you that will ever be. Be you and be strong, because you are brilliant and the world needs you. All of the members of Lead Up for Women are here to offer you support and sisterhood to leading your best life and the journey starts today. What are you waiting for? Join us. With Gratitude,


Lead Up for Women

November-December 2019


Lauren Albrecht

Marilyn Brennan

Strategic Account Specialist LATICRETE International, Inc.

VP of National Accounts Cummings Resources

Sawrie Becker

Kelly Burnette

Founder SBB Life Coaching

Senior Director, Business Development Illuminate

Aly Chally

Rebecca Easton

Manager, Store Planning and Design Aaron’s, Inc.

Founder Easton Law, PLLC

Gina Noda

Shannon Polvino

Founder & Principal Consultant Connect Source Consulting Group, LLC

PR and Account Manager Insight International LLC Lead Up for Women


Lead Up for Women hits the radio waves every week Whomever makes the statement that endless opportunity don’t exist needs to stop limiting themselves by the beliefs that exist between their ears. Our goal with Lead Up for Women is to empower as many women as we can to be the best version of themselves. Having a radio station allows us to do just that. Voiceamerica™ is the single largest producer of original internet talk radio programming in the world, with unparalleled scope and reach, which is why we teamed up with them. On March 27, 2019, we launched Speak Up to Lead Up with Host Colleen Biggs. Are you ready to lead without permission and take the steps needed to live your best life? Whether you want to start the business of your dreams, learn the steps you need to take so you can love what you do, or celebrate your present and future accomplishments, our radio show help take you there. Each episode dives into deeper subjects as we interview weekly guests who have already

walked in your shoes. Let the experts guide you for a clearer path to your most successful future. Our show is the perfect platform for all of our members to advertise their businesses, network and hear about upcoming events. We also recap of all of our monthly luncheons around the nation. With millions of listeners, we have the opportunity to pioneer change for women today, as well as in the future. We invite you to tune in to Lead Up for Women: Speak Up to Lead Up, as we celebrate the influence of women in business and beyond. Colleen speaks with guests who have stories to share, have faced adversity and are bona fide success stories in business, their communities and personal accomplishments. Join the strong and the brilliant ones and understand that the world is ready for you to be at your best. Listen to Lead Up for Women: Speak Up to Lead Up, live every Wednesday at 10 a.m. (PST) on the VoiceamericaTM Empowerment Channel. Visit show/3872 to bookmark the show and listen live each week. Do you have someone in mind that you feel would be a great interview on the show? Do you have a mentor, coach or sponsor? Have you been inspired by an amazing leader, entrepreneur, employer or friend? If so, we want to hear from you.

Please submit their name(s), contact information and why you feel they would be the perfect guest for the show to As the world’s largest producer of Internet talk radio programming, Voiceamerica™ can put your brand in front of millions of active listeners. If you are interested in getting your name out to millions of listeners, contact Tacy Trump, Executive Producer of Voiceamerica™ or 480.294.6421 for sponsorship package pricing.

Sponsorship Rates Full


» 13-week sponsorship of show series » 30-second spot (production included) played 6 times (3 during live broadcast and 3 during rebroadcast) » 30-60 second video spot (content must be provided) » Banner ad on weekly eCard » Opening & closing billboards on show » One live mention by host » Banner ad on host page » Banner ad on host personal/business website » Possible guest appearance by key person within company (subject to host approval)

» 13-week sponsorship of show series » 30-second spot (production not included) played 2 times ( 1 during live broadcast and 1 during rebroadcast) » One live mention by host » Banner ad on host page » Banner ad on host personal/business website » Possible guest appearance by key person within company (subject to host approval)


Optional Advertising for Half and Quarter Sponsors

» 13-week sponsorship of show series » 30-second spot (production not included) played 4 times (2 during live broadcast and 2 during rebroadcast) » One live mention by host » Banner ad on host page » Banner ad on host personal/business website » Possible guest appearance by key person within company (subject to host approval)

» 13-week sponsorship of show series » Audio commercial production » 30-60 second video (content must be provided) » eCard banner ad

Didi Wong, Founder and CEO, The Yes Academy


Lead Up for Women

November-December 2019

Yes you can... Multi-faceted entrepreneur and mentor Didi Wong on being the best YOU Speaker. TV producer. Angel investor. Serial entrepreneur. Mother. Wife. When it comes to making a difference, there is not much that Didi Wong cannot—or will not—do. As the founder and CEO of The Yes Academy, Didi travels the world helping fellow entrepreneurs find their mojo, focusing on the tenets of confidence, connections and cash flow. Born in Hong Kong, raised in England and now residing in Los Angeles, Didi and her husband, Michael, also own an interior design company J2D2 Designs, where they have completed full multi-million dollar renovations with the design focus on their signature transitional style and Feng Shui. They are also seasoned real estate investors. In addition, she is active in a myriad of civic and philanthropic affiliations, including the Cedars Sinai Hospital’s Obstetrics Patient and Family Care Council, the president of the All Ladies League Women Economic Forum, Los Angeles Chapter and the president of the Western USA-India Businesses Council of the Women’s Indian Chamber of Commerce and Industry to name a few. And do not forget about her best-selling book, Success Breakthroughs, co-authored with Jack Canfield, and her recent TV show “Incase You Didn’t Know with Nick Nanton” that she executive producers with Larry King. So yes, there is really nothing she cannot do. We caught up to Didi to get her insights on what it takes be a successful woman—across the board.

Give us a snapshot of The Yes Academy brand? Our core philosophy is based on three words: confidence, connections,

cashflow. We believe that if you have confidence and self-worth, you will show up anywhere to meet anyone with good energy and a positive flow state. This will help spread the good vibes, which leads to increasing relationship capital, and easy joint ventures and business deals.

Tell us what makes The Yes Academy brand so unique? We are a one-stop shop for any entrepreneur who wants to level up and learn the different aspects in being an entrepreneur: starting a business; perfecting your elevator pitch; perfecting your communication skills; improving your financial literacy; developing a passive income product; perfecting on-camera skills; creating online video marketing videos; getting more stages; perfecting your presentation as a speaker; and how to double your income in half the time. We focus on structure, client acquisition, strategy, networking and credibility.

What type of consumer/client are you targeting? Beginner entrepreneurs in their first one to five years of business. Also, solopreneurs, speakers, authors and experts.

Why do you do what you do? I am not hesitant to say I do it because I am good at what I do and I

get results. I have a God-given talent to lift people up and help them feel confident and win in money, in relationships and in life. Apart from being a heart-centered mentor, I also apply the left brain mentality into growing a business. I love to be of service for my clients. There is nothing more satisfying than seeing them succeed. I truly do this because I feel called to be a messenger of God. My calling is to be a leader, a voice, and an influencer to inspire people everywhere.

What hurdles have you overcome being a woman in business? In the speaking world, where white men dominate, most would see it as a “hurdle” for women, especially women of minority like me. But I think it is easier for me to stand out. I’ve had to audition to get speaking gigs when men did not. I have had to overcome the “having-toprove-myself” conversations that happen between experienced business owners who are much more accomplished then me. I have to show my confidence. I have to speak up and tell it like it is. Most of the time, people admire me for being so bold. If there are naysayers, so be it. My most valuable asset as a woman in business is my business savviness, my portfolio of income streams, my sense of style and my excellent no nonsense communication skills. All of these have helped me overcome being treated like a foreigner or a rookie. If I can be honest, I’ve had much more push back from women in business than men. This is why we have to Lead Up for Women


stick together—why I am so passionate about helping women entrepreneurs.

What do you do to give back? I love to help other people make their dreams come true. I have invested over half a million dollars in the last two years in other people’s companies. I am a Parent Council for Cedars Sinai Hospital in the Obstetrics and Postpartum departments, where I am asked to give advice and visit new mothers and their infants. I am also an Ambassador for The Unstoppable Foundation, bringing resources, relationship capital and funds to raise awareness. As well as a Board Advisor for Destine 4 Greatness Corporation. I help educate and inspire the Long Beach Unified and LA Unified school districts by creating live events or speaking events with sponsorships to help grow awareness. These events teach leadership, life skills and college preparation. In my past, I have done charity events for Girl Up, a United Nations Foundation to raise big money to help empower girls to become confident and happy women. Lastly, I am a star producer of the TV Show “Awakening Giants,” where we travel the world to build houses, give clean water and raise funds for people of Liberia, India, New Zealand, Ecuador, and other countries. There is more to come in Season 2, where I am helping to increase exposure in the subject of Human Trafficking and freedom.

What do you see as some of your biggest opportunities moving ahead? I will be featured in the March 2020 issue of Oprah Magazine as a “Woman Who Means Business.” I also will be speaking at the Women Economic Forum in Egypt, where we are partnering under the Auspices of H.E. Abdelfattah El Sisi President of Egypt. I will be bringing a large tribe of strong female entrepreneurs to join me as I receive the most prestigious award of “Women of the Decade for Entrepreneurship and Venture Capital 2020.” 10 Lead Up for Women

I also will be checking an item off my bucket list by speaking at the “Smart Business” women’s event in Dubai. There, I will have the opportunity to meet and learn about the culture and beliefs of Middle Eastern women.

What is your method to stay connected with other women in business? I use all the communication platforms to stay in touch. Ever since I was nine years old I was sent to the U.K. to boarding school, I have had to write letters to stay in touch. I continue to do so via email, cards and whatsapp.

intellectual kind who taught me organization, structure and manners. Both are very stylish, so I got my sense of fashion from them. They are also people of integrity. Not once have they ever not done what they said they would do. This is how I grew up. I intend to emulate as much as I can in this respect. Since I returned to the workforce three years ago after having my twins (my third and fourth children), I hired my mentor David Meltzer, whom I call my “Ultimate Mentor.” He has taught me a lot about the speaking and coaching industries, as well as the attitude and mindset of

I don’t sweat the small stuff and I speak my truth, even if it may be hard to hear. I also have integrity and mean what I say. Living in the 21st Century allows me to expand to stay in touch via Facebook, Facebook Groups, Instagram, LinkedIn, Marco Polo, Group Me, YouTube, and others. The good old phone call works, too. I enjoy using Zoom for all my client sessions, but nothing beats showing up at people’s events and meeting them face to face. I travel all over the world to keep myself abreast of other people’s cultures and values, and to express mine. It helps to exchange views and increase the worldliness of women around the globe.

What mentors, sponsors, coaches have played an important role in your success? My parents were definitely influencer’s growing up. They taught me different values. My mother is more of a street smart kind of person and a hustler at heart. She taught me efficiency and business savvy. My father is the

being successful entrepreneur. He has also played a huge role in my success by introducing me to key players in my industry and inviting me to his events, where I networked and met many more extraordinary people. He is someone I can always rely on to give me solid advice. I can’t thank him enough. Most recently, I hired a new coach, Carey Conley, who is a vision expert. She has helped me become laser focused on the lifestyle that I want to have which means to turn down projects that do not serve my vision or opportunities that are time-consuming for me. She has been so helpful in keeping me sane with all that comes my way. Because, I am a “yes” girl and like to say that to every opportunity. I am such a believer in hiring mentors. I like to hire coaches for specific things that I like to work on. I have a personal trainer, a podcast coach, singer/songwriting coaches, a speaking coach and an energy healer. November-December 2019

Everyone needs a mentor/coach, even Olympians and top athletes.

How do you stay current with today’s trends?

Didi Wong with her husband and children

I attend a lot of events in the US. I set my phone with notifications on news channels I like. I take time for social media news from friends to see what’s happening in and around their areas. I love reading magazines to keep up with pop culture and fashion. I keep in touch with my family in Hong Kong to monitor situations in Asia. I talk to other parents and volunteer at my children’s schools to understand and observe pre-school and elementary school cultures. I travel so I can see current trends with my own eyes. I still use my DVR for my favorite house flipping programs so that I can stay on top of my interior design business and real estate. It is all about making time. When I commute, I listen to Kiss FM, AM 1070, podcasts and audible in the car.

What is your growth plan? I’ve been very much a speaker, expert and coach in front of the scenes. I have not explored the online coaching business yet. My growth plan is to give more access to people who may not be able to pay my high ticket coaching prices—the opportunity to still learn from me, through group coaching or watching my videos. I will be spending more time online in 2020. I am also planning to really level up my of social media channels and create a You Tube channel, as well as a podcast. I also intend to invest in bigger, socially conscious film projects.

What's the biggest item on your to-do list right now? I am writing a brand new online course, which I am extremely excited about.

What’s the most rewarding part of your career? Being able to transform lives through my speaking, coaching or simply having touched people with something I did, whether that is posting a photo,

holding a Facebook Live or giving out quick strategy calls that provide advice on what my clients can do to accelerate their businesses. Many come on Zoom with inquires, indecisiveness, sadness or disappointment, and we end the sessions with smiles, excitement and motivation and a clear direction of what to do. That’s very rewarding.

Describe a typical day. A typical weekday begins around 6:30 am when i wake up to make lunchboxes for my children. Then I wake them up. Sometimes, I grab their uniforms and bring it to them, sometimes I send them to get changed by themselves. My twins are still young, so I usually decide on what they wear for pre-school and get them dressed. My husband is usually out the door by 6 a.m., but there are days when he can help me get them ready and drop them off at the schools. Next it is off to the gym or yoga class, and then back to my home office to work or get on calls with clients. Some days I can have calls back-toback till 4 p.m. I try to block time so I

can have at least a 20-minute break for lunch. That is when I treat myself to a little TV to clear my mind. By 4:15pm I set out to pick up the kids, cook dinner and get them ready for the evening. My mind is always going 100 miles a minute, for work or anything we do. There are days when I have my babysitter pick the children up so I can work until 7pm. I usually have the children in bed by 9 p.m., at which time I send a few more emails or clean the house before I call it an evening. I love my sleep and must get 7 hours so I can be productive the next day. On the weekend, I try to dedicate all my time for family unless there are events. My husband and I love our dinner and movie date nights we have almost once every fortnight.

What is your secret to success? I don’t sweat the small stuff and I speak my truth, even if it may be hard to hear. I also have integrity and mean what I say. I see everything with the glass half full, and I have deep faith that my life is in God’s hands. I just have to enjoy it every day. Lead Up for Women


One-on-One with... Didi Wong

Tell us about your family? My Hong Kong family consists of my parents, and my sisters, Coco and Kiki. I am the middle child. Everyone is in Hong Kong, except my older sister, who just moved to Malaysia. We are all entrepreneurs, including my parents. My father, a Senior Counsel Criminal Defense Attorney, is one of the top lawyers in Hong Kong and very respected. He loves to cook, sing and write music. My mother is a housewife who takes care of all things domestic. She is the Queen of the Wong family. My older sister is a principle of a boarding house that takes in foreign students. She creates a boarding school atmosphere so that they can become independent, which is how we were raised. She is married with two daughters age 13 and 11. My younger sister owns a Forensics Consulting firm along with her husband and is an expert in Body Language. She also does backup singing for big pop stars in Hong Kong as a hobby. She does voiceovers and audible books. She is married with two boys, ages 9 and 7. My family consists of my husband, Michael, who is half black, half white. He grew up in New York and Madrid. We have much in common and opposition, which makes us a great couple. He teaches me a lot and I teach him a lot. We have a happy marriage with honest and frequent communication. Our four children include Jean-Pierre, Joliette, Dion and Dior. The latter two are identical girl twins. They are 8, 5 and 4, respectively. All are excelling at school, have strong personalities and give me so much joy every day.

How do you prioritize your health, family, and career? I use my planner to help me prioritize, as I color code all the things I have to do. When I open my monthly view, I get to see blues, blacks, reds and greens. I try to achieve a double page of balance with all colors. If I see not enough black, which is the color I give myself for


Lead Up for Women

me time, I know I am not taking care of myself enough. Red is for family activities. In 2020, I would like to add in more time for meditation, either in the morning or night before bed. I have to constantly be aware of how I may feel. If I feel I have not connected with my husband in a while, I will schedule a babysitter so we can go on a date night. With my career skyrocketing, I have to be very aware of not working too much and being off balanced. The lifestyle that I strive to have is truly to be able to have a completely free schedule to do whatever I want, wherever I want and with whomever I want.

What motivates you every day? My passion for living an accomplished and rich life. Rich in the not just the sense of money, but rich in culture, activities, travel, giving and love. I am blessed to have an inner ambitiousness that is quite consistent. I have that “I can do it” attitude all the time, where I want to live a purposeful and happy life so I wake up every day knowing I achieved that. I also let myself be sad at times. I don’t judge it.

How do you tap into the power of YOU that makes you unique? How has that pushed you forward? This is funny because my father once told me, “You will never make it in America as a foreigner.” It was his

November-December 2019

way of saying, “Come back to Hong Kong where we can take care of you.” But because I am a foreigner, I have found my uniqueness. I am not like anyone else. I love that about me. I love that I am Chinese with a British accent, a J. Lo. butt and wavy hair. I am not a typical thin Asian girl with porcelain skin. I am actually a big fan of organic bronzer so I can look healthy and tanned, which makes outfits look better. I also am unique because in the speaking industry there aren’t many Asian women, let alone Asian women speaking their minds. I stick out like a sore thumb. This has pushed me to want to become one of the top Asian female speakers in the world. I want to think bigger than big, and go for the gold. I keep pushing my limits because I know I can be an example for upcoming generations of young women who want to become speakers, authors or experts and use their voices to deliver powerful messages..

a team to success has great motivational traits, where they have strategy and vision and faith in the team. Consistency and discipline are traits of any leader that I admire.

How are you mentoring/sponsoring others? I mentor clients by listening and being sympathetic to their situation. I lead with the heart first, and then tap in with my methods and strategies. I believe a lot of my mentoring is to be able to pick out the positive traits of my clients and use them to increase their confidence. I also like to give tough love. In cases where I hear too much self-sabotage, I wake them up and make them believe more in themselves. I am a very natural connector and see how to link people to the right people. I also love to teach organization, and make sure they are achieving what they want in an accelerated time frame, hence my signature mentorship, “Double Your Money in Half the Time!”

Who inspires you?

What book are you reading now?

Since I was 15 years old, I have been inspired by Jennifer Lopez. I admire her drive, her talent and her longevity of a successful career, her maintaining at being at the top of her game and her being successful in so many endeavors. And let’s not forget the huge empire she has created. She is still looking good at age 50, even finding new romance. I know it is not the usual answer like Oprah Winfrey or Michelle Obama, though they are very inspirational, too. But, I have followed Jennifer Lopez for years and years and she still inspires me to this day. I also am very inspired by my ultimate mentor, David Meltzer.

“There’s No Plan B For Your A Game” by Bo Eason

What inspires you?

As soon as the thought of having to do something enters your mind, do it right then and there. Don’t leave it for later. Do it now. This was taught to me by my father.

Music, lyrics, movies, TV shows, books, magazines and podcasts, and people—anything that has a story. I am a huge movie analyzer. I love to dissect the scenes and the message, the acting and the sets. If you ask me my favorite past time, I would say binge watching shows and watching movies.

What’s the best thing a consumer/client ever said to you? “I want to be like you.” “If it wasn’t for you, I would never be confident enough to ask for this amount for my coaching.”

What are your strongest traits as a leader? What traits of other leaders inspire you? My strongest trait is to communicate articulately with honesty. I am also very good at delegating and not trying to do everything by myself. I think any leader who can lead

What are your favorite hobbies? Singing, yoga, working out, watching TV series, movies and organizing the house—purging.

How do you like to spend your down time? I am a huge massage lover. I often just pop into get a reflexology or get a massage while I get my manicure and pedicure done. I also love to travel, even if it is a staycation, home away from home. I also love to shop.

What was the best advice you ever received?

What does “Lead Up” mean to you? It means stepping up to the plate in either lifting yourself up or lifting other people’s lives up. By leading yourself up, taking action and seeing results, other people will be inspired to follow your footsteps. We are all here to help others. Think about all the jobs and positions out there, they are all designed to help another human being—be it a cashier to help you purchase something, a pilot who can help steer the plane to where you want to go, or a teacher who steps in front of the class to help educate. Leading yourself up is the prime example of “Lead Up,” which helps show others that if you can do it, they can do, too. It’s a very powerful two words that has deep meaning.

Lead Up for Women



The weather outside was frightful—the conversations inside were delightful


t was a snowy day in Denver the day we arrived, but that didn’t stop our attendees from navigating their way to the rustic and warm Rhein Haus. Lead Up for Women welcomed Becky Easton, Easton Law & Arbonne Independent Consultant; Lora Polowczuk, Chief Energy Officer and Journey Guide at Priority Retreats International; Careyann Golliver, Franchise Matchmaker and Andrea Adams-Miller, CEO, Social Media Strategist & Executive Director, The Red Carpet Connection & Sponsorship Agency to share their experience and teach how business and personal success is possible for all women, including YOU. Becky shared that what you see on the surface is not always what is happening behind closed doors. She was

14 Lead Up for Women

November-December 2019

vulnerable in sharing that we all fight “demons” and that it is okay to not be okay some days. “The best thing you can do is find a community of people that support you and are your tribe,'' she said. She supports our Lead Up community and serves as an Ambassador on our board, even as an introvert. She said that introverts need a tribe—if you are an introvert, find your people. Lora shared her deepest fears at a child with the loss of her father at 11 and her best friend when she was 13. Succumbed by depression and suicidal thoughts, it was a very dark time for her. Lora also shared some of her biggest life lessons, including how she learned to appreciate life. For example, on the 10th anniversary of her father’s death, she decided it was time to start living for real. Even during this time that she was “living,” she found herself burnt out in a job, not once, but on three different occasions. She recommended taking responsibility for your choices and to choose to live the life you desire, not only for your health, but for your mental happiness. Our third panelist, Careyann, shared stories from Corporate America, where she said she was often flirted with and very unhappy. One day, the family built a handyman business from the ground up in her sister’s basement, which they decided to franchise. The multimillion dollar business was recently acquired by Ace Hardware. Careyann did not always have success working with family—it has been a learning process. She was the salesman for their family business, honing her skills of finding diamond in the rough franchisee candidates. This is where she found her purpose and passion as a women in business. She decided to launch her own business as the current Franchise Matchmaker. Andrea Adams-Miller shared her connection with the keep smiling movement, sharing how each of us can spread more love and joy by simply smiling at others. Be on the lookout for Lead Up for Women’s very own “Keep Smiling”

book filled with women from our events and others like you who live an empowered life. You can find out more by visiting their website. Remember to make your choices, celebrate your wins in life, hone in on your skills that make you unique and lead your life without asking permission. Your journey is on your terms. And we are here to support you and be your tribe. To become a Member of Lead Up for Women or join any future events, visit our website As a community, we are here to support

you in that journey so you too can tap into your greatest super power—YOU— and start leading your best life.

Thank You to Our Sponsors

Lead Up for Women



The ladies of Los Angeles brought the POWER


os Angeles was the last stop on Lead Up for Women's 10-luncheon tour of the US in 2019. We were blessed to have gathered in the beautiful conference room of the Callison RTKL office for this sold out event. Lead Up for Women welcomed Diane "V" Capaldi – The Paleo Boss Lady; Jacqueline Tapia, Attorney at Law, Tapia & Valenzuela, LLP, and Lifestyle Creation Coach and Arbonne Independent Consultant; Meredith Allan, CEO, Drive Marketing and host of The Meredith Show; and Andrea Adams-Miller, CEO, Social Media Strategist and Executive Director, The Red Carpet Connection & Sponsorship Agency. V started off the panel discussions by sharing her story of being helpless in a wheelchair suffering with MS. Twenty years later, she may be potentially the most healed person in the world using only diet. She does

16 Lead Up for Women

November-December 2019

not take medication, does not see any doctors and has reversed the effects of MS on her body by healing herself. Today, she is a 5-star rated chef, TedX speaker, and entrepreneur of a dozen startup companies with no signs of stopping anytime soon. Her message was to find your tribe, listen to your body, and avoid western medicine. We love V and are so blessed to have her joining us as our personal chef for all of our Sanctuary’s around the Nation in 2020. Jacqueline, aka Jackie, fought through her tears as she shared her gratitude for meeting V and having the opportunity to now have the opportunity to heal herself and her MS. Their paths had never crossed before the luncheon. It was a very powerful moment. Serving as a litigator and attorney, she said that life no longer served her. She wanted to find a different industry. She knew this was where she belonged and has thrived ever since. Her goal is to bankrupt hate, which she does daily through her coaching, weekly free webinars and bringing community together to love and be happy. Meredith shared stories about her 20 year career at Fox, NBC, CBS, CNN, and the list goes on. She was determined to retire Oprah and Barbara Walters someday, and that someday never came. Instead, she started to recognize a theme in the news: death, destruction and darkness. It started wear on her soul. Ignoring advice from family and friends, she packed up her belongings and moved to Los Angeles, where she wanted to start Meredith’s life. She is

thrilled with her choice, which has given her the life of her dreams. Her advice and message: get clear on your story because it has magic and grace in it. Andrea Adams-Miller shared a story about how her Aunt never smiled when she was growing up because she was embarrassed of her smile. Today, it makes Andrea proud of this wonderful community—one that supports the beauty and joy of simply smiling. She shared how the “Keep Smiling” movement can spread more love and joy simply smiling at others. Be on the lookout for Lead Up for Women’s very own “Keep Smiling” book filled with women from

our events and others like you who live an empowered life. You can find out more by visiting their website. Remember to make your choices, celebrate your wins in life, hone in on your skills that make you unique and lead your life without asking permission. Your journey is on your terms. And we are here to support you and be your tribe. To become a Member of Lead Up for Women or join any future events, visit our website As a community, we are here to support you in that journey so you too can tap into your greatest super power—YOU— and start leading your best life.

Thank You to Our Sponsors

Lead Up for Women



The Unplanned and Unexpected

How an IT business leader is navigating her company and family through loss

By Megan Redzia, 3E Public Relations

Sejal Lakhani-Bhatt

Life is a series of unplanned and unexpected events. For Sejal Lakhani-Bhatt, CEO of TechWerxe, these curveballs have helped shaped her career path and personal life, while encouraging her to tackle anything that comes her way. This year, Sejal faced the most challenging hardship of her life—the sudden and unexpected death of her husband and business partner, Tejas Bhatt. The mother of two boys ages 8 and 10 was faced with restructuring her information technology and cybersecurity support firm while coping with grief. “No part of this journey has been easy, but I’m taking it one day at a time and leaning on my support system for help,” Sejal says. “I’ve always believed in the importance of raising your hand when you can’t do something alone, but the loss of Tejas has showed me the power of surrounding yourself with a group of friends, colleagues and confidants you can rely on.” In addition to running a business alone in a male-dominated industry, Sejal’s background is not in information technology. While her husband spent his entire career in IT and exceled in the technological aspects of the business, Sejal’s strengths are in operations, sales and marketing. “Women are fierce and we can overcome obstacles, but it was 18 Lead Up for Women

never my plan to operate an IT company at all, let alone by myself,” she says. “I inherited entrepreneurial strengths from my father and gained operational leadership skills in my early career that are allowing me to keep TechWerxe on its growth path.”

Taking Career Leaps of Faith A first-generation American, Sejal was born and raised in Queens, New York in a close-knit family. Her father owned a mechanical and electrical engineering company, so she grew up recognizing the flexibility that being an entrepreneur provided someone with a family, as well as the hard work being a business owner required. These observations played a big part in her future career decisions. Sejal graduated from the University of New York at Buffalo with a major in legal studies and economics, and a minor in dance. Her plan was to attend law school, but recognizing getting married and having children was her No. 1 priority, she decided to dive right into the working world. She spent a few years in the entertainment industry with USA Cable and BMG, but took some time off for community service work in India. There, she received a call from a recruiter about a temp position with Merrill Lynch. Without any prior experience in financial services, Sejal took the leap. Her boss was only a couple of years older than her and a superstar in the company. November-December 2019 20% off using discount code: LEADUPXAMETTI


“My career journey was definitely shaped by having a woman who encouraged me and pushed me to my limits as my first mentor,” Sejal says. “We were young and surrounded by male leaders, but she showed me that the glass ceiling only exists if you allow it to.” Sejal passed her Series 7 exam in only six weeks and spent the next 12 years working for global financial firms in various positions, including the trading floor and project management roles living in cities such as London, Hong Kong, Tokyo and Singapore. It was during her time in the financial industry that she met and married the love of her life, had two sons, and helped Tejas start an information technology company called TechWerxe. “Tejas recognized a gap in the quality of IT services smalland medium-sized business need and what they can afford,” Sejal says. “He wanted to provide a cost-effective and personalized approach to IT and I supported his passion. So in the midst of a recession and me pregnant with our second child, we took a big risk and started our own business.” TechWerxe began acquiring clients as Sejal was becoming more frustrated with the time her career took away from her family. In 2012, she made a split-second decision to quit her high-profile finance job to be with her children and catch up on the things she never had time for— yoga, lunch with friends, shopping and charity work. It only took three months until the itch to work again hit her, so she began consulting for TechWerxe. Like many inspiring women business leaders, Sejal did not do well staying within only one lane of the business. Within two years, she had completely taken over operations, sales and marketing, and spearheaded the restructuring of the company. Finding their competitors focused on reactive IT support, Sejal and Tejas built a proactive model that emphasizes discovering 20 Lead Up for Women

and addressing issues before they become a problem. “We became fire prevention for our clients rather than firefighters,” Sejal says. “We invested in the right infrastructure to support this model and measured our success based on lack of help desk tickets. If a client needs to call our help desk with an emergency, then we aren’t doing our jobs right.”

“My career journey was definitely shaped by having a woman who encouraged me and pushed me to my limits as my first mentor.” Sejal and Tejas spent seven years building TechWerxe, which was on track to become a $10 million company with at least one acquisition by 2025 when Tejas lost his life to a heart attack at 39 years old in February 2019. Over the past nine months, Sejal has focused on shaping the future of the company under her sole leadership, while being the glue that holds her family together.

Perseverance and Personal Relationships Sejal has dissected all aspects of TechWerxe to better understand Tejas’ technical vision, analyze knowledge gaps and determine what changes

needed to be made to move the company forward. A process that is taking her countless hours and days, Sejal continues to lead TechWerxe through this time with the help of trusted business and personal relationships she made over time. “When I left my career in the corporate world, I knew I needed to build a center of influence, but it took me a while to figure out how to do that,” she says. “I went to every networking meeting in my area and didn’t eat a meal alone for two years until I realized I didn’t need to know everyone, just the right people that could inspire me and that I could go to for help. When Tejas passed away, everyone in my circle jumped in wherever they could—from driving my kids to soccer practice to recruiting talented experts to fill voids in my company. I can’t emphasize enough how important it is for women in business to surround themselves with people they trust.” Sejal made tough decisions this year that resulted in a strategic revenue decrease, including pausing sales and putting a hold on one service TechWerxe provided. Figuring out how to continue best serving the roster of clients, TechWerxe has built strong relationships with over the years was most important to her. Sejal persevered and was able to grow her leadership staff and invest in a new infrastructure to keep TechWerxe ahead of the technology curve. “Giving up was never an option,” Sejal says. “My husband and I started this company together, and I want to stay on course to achieve our strategic goals because this is foundation we built to provide for our family. It is what I love doing. I also want to show my sons the strength and grit women can have in the face of adversity.” Sejal also remains committed to leading up in her community through her roles on the Board of Entrepreneurs Organization (EO), Connect 4 Business Exchange (C4BX), and the Metro YMCA of the Oranges. Sejal is part of November-December 2019

several Mastermind groups, is an avid supporter of St. Jude’s, and works with organizations that support victims of Human Trafficking.

Sharing Her Story About 700,000 women become widowed each year, and Sejal wants to help them move forward through her experience. Since Tejas passed away, Sejal has shared her story at numerous women in leadership conferences and events. She wants women to learn not only from her triumphs, but also her mistakes. “I owned 70% of TechWerxe before my husband’s death and there was still so much I didn’t know about the aspects of the business he ran,” she says. “The same holds true with some of our personal matters and finances. I want all women to understand that they can

leave no rock unturned at work and at home. This includes even the smallest of details such as Wi-Fi passwords and agreements with service providers.” As Sejal pushes boundaries to recover from her family’s loss, her leadership and determination have been recognized. Sejal recently received a “Leadership Excellence Award” from Citrin Cooperman for her accomplishments as a business leader and her impact within the community. She was also awarded a “Women Empowerment Felicitation” from the Corporate Diwali for her devotion to women empowerment and outstanding merit in community leadership, and was nominated for the EY Entrepreneurial Winning Women™ program. “My career and personal experiences are proof that you never know

what will come your way in life,” Sejal says. “When you are faced with unexpected changes or obstacles, just know that every decision you make is correct, and you can always change that decision if you don’t like the outcome.”

TechWerxe 184 S Livingston Ave Suite 9-258 Livingston, NJ 07039 Email: Phone: 973-577-4548 Follow us: Learn more:

Lead Up for Women




Rosendin’s Stephanie Roldan on building opportunities for women in construction Women make up 9.1% of the construction industry in the United States. One of these women, Rosendin’s Stephanie Roldan, is committed to increasing this number and helping the industry be more inclusive toward women. Roldan’s involvement in the electrical construction industry began nearly 20 years ago as a journeyman apprentice, rising quickly through the ranks to her final field position as a foreman. She joined Rosendin, the nation’s largest employee owned electrical contracting company, in 2004 as an Assistant Project Manager and was assigned to a complex, highly visible project at a large semiconductor manufacturing facility in Chandler, Arizona. him that I thought this new style was The unique demands of this going to be the future of construction, project became the foundation of and that I could bring something to the Stephanie’s working knowledge of table to help individuals the processes and best perform and bring our practices for successful teams together.” construction management. Stephanie’s initiative The success of this project led to her promotion was in part based on to project manager for the development of her other projects, where she leadership skills. “On this semiconsuccessfully managed ductor project, we had multiple electrical base begun transitioning to a build and conversion Stephanie Roldan different style of construcprojects. In this elevated tion management, one role, she established capable and efficient that integrated project project teams and mentored many delivery and was more collaborative,” others who also now find themselves Stephanie says. “I decided to go to the in leadership roles. CEO of the company at the time to tell


Lead Up for Women

By Erica Fetherston

Stephanie is currently serving Rosendin as the Corporate Lean Manager, where she trains and educates teams on the value of Lean construction. She also teaches about personal and professional growth. She has been influential in aligning the training department, Quality department and Lean department with a focus on delivering results through continuous improvement. Mentee becomes mentor When Stephanie first interviewed for a position with Rosendin, there was one man, Mike Greenawalt, on the interview committee. She remembers him asking her, “Where do you see yourself in 10 years?” Without hesitation, she said, “Sitting in your seat.” Greenawalt ended up being Stephanie’s mentor. Today, as both of their careers have progressed, Stephanie says they have maintained their mentor-mentee relationship, but that Stephanie now offers advice and support to her colleague as well. “Having mentors in this industry can be very helpful to your individual success,” Stephanie says. “Mike’s input at the start of my career was invaluable. Now, as we have both progressed in our careers, our roles reverse sometimes as he comes to me for my opinion where I now have specialized expertise that he values.” Early in her career, Stephanie had more limited options in terms of pursuing female mentors, but that women should be open to mentorships with men as well as women. “For women in my company who are looking for mentors, I let them know that they need supportive male mentors as well as female mentors,” she says. “Part of my role in that process has been November-December 2019

to help them figure out the different voices and personalities of potential mentors to help create a positive match and relationship.” Stephanie advises that women in the construction industry or looking at pursuing a career in construction find allies and advocates. “No matter what, it’s going to be tough,” she says. “If you have people helping you and supporting you, no matter their gender, it will make it easier.”

Opportunity for women in construction Currently, the construction industry as a whole is facing a massive labor shortage problem. The U.S. Department of Labor estimates nearly 60% of US jobs will be related to construction in the next decade, yet there is a shortage of qualified workers. “Women can play a huge role in alleviating the skilled labor shortage in our industry, as we make up 50% of the population and only make up 1.4% of the production, transportation and material moving occupations,” Stephanie says. “There is a huge opportunity there for women, if they are interested, and if we are willing to create opportunities for them to join the construction industry.” For example, Rosendin is actively recruiting and supporting efforts to provide pre-apprenticeship and internship opportunities to women. This year, Rosendin’s internship program welcomed its largest class to date with 48% of the students being women. To support current female employees, Rosendin also recognized the need to create Employee Resource Groups (ERGs), which Stephanie helped start. The ERGs enable women to discuss their challenges and create mentoring relationships as they grow in the industry. The ERGs are locally based to address the culture and needs of the women in the area they work.

Even though women currently make up a small fraction of the construction industry, they can earn identical wages to their male counterparts. According to the National Association of Women in Construction, women in the industry earn on average 95.7% of what men make. “I’m a union electrician by trade and when I worked in the field, I earned 100 percent of what my male peers earned because of the collective bargaining agreements that represented the full membership body,” Stephanie says.

Despite these advances, there are still some institutional barriers that Stephanie and others in the industry are working to overcome and eliminate. One of the biggest barriers to a woman’s success in the construction industry is unconscious bias. “Unconscious bias is a systemic problem and its starts earlier than when a young woman decides on what she would like to study post high school,” Stephanie says. “It starts when we say things like ‘that’s for

boys or that’s for girls,’ or ‘girls aren’t good at math’ or ‘boys are stronger than girls.’ Rosendin is therefore focused on training individuals and their teams on discovering their talents and strengths and how those factors guide an individual’s placement and success at our company.”

Leading authentically Stephanie says that one of the most important traits of a leader is authenticity, but it can sometimes be difficult to “lead authentically.” “One of my talents is self-assurance, which means I’m naturally confident, but earlier in my career I thought I had to follow a different model and lead a different way to rise through the ranks,” she says. “In the last few years, I’ve found that I can lead more authentically because I am the first person to hold the position that I am currently in, meaning that I get to pave the way for how this title would look. This mindset has given me more freedom in the way that I decide to lead and has helped me to more effectively help others in my company.” To Stephanie, when leaders are open to lead authentically, people will come to work every single day engaged in their work, believing that their work matters, and that they belong. “I don’t know if we give people the permission to lead authentically in our industry,” she says. “We cannot expect all leaders to lead in the same way, and we need to be open to honoring the different styles of leadership that women may bring." Stephanie often sees people struggle with the decision to attempt to do something different but are met with resistance from current systems. "We need to be open to more diversity in order to capitalize on the unique talents and strengths this diversity will provide.”

Lead Up for Women



How Divorce Empowered Me to take the Leap By Wendy Sterling

Every generation has their own “remember what we were doing when” moment. It might be based upon historical events, like when the Challenger exploded. But for most of us, these moments are based on family. It could be a wedding, a tragedy or even a 50th birthday celebration for your mom. For me, that defining moment happened at the age of 40, when I found out my husband of 15 years was having an affair. I did not know it at the time, but it was the day my life truly began. Growing up in San Francisco as the first generation in my family born in the United States, there was an expectation for me and my sister to 24 Lead Up for Women

live the American dream. That included getting a college degree, and marrying a doctor or lawyer. Funny thing, my sister married the doctor, I

married the lawyer. Nonetheless, it was my grandparents dream and, in turn my parents, to see me live my potential as a wife, businesswoman and mother. To have my identity defined by my relationship with someone else. Don’t get me wrong—I love my parents and I am extremely close with them. They did the best they could and only wanted incredible opportunities for my sister and me. But that came November-December 2019

with a defined role I felt obligated to live up to and fit in to. What role was that? One who obeyed, went with the majority and never challenged authority. Girls were expected to dress a certain way, be accommodating and nurturing. On the flip side, boys were allowed to be strong, aggressive and bold. Whether the gender stereotype is about personality, domestic behavior or physical appearance, it did not allow girls or boys to fully express their true selves and emotions. I was discouraged to be independent and assertive—or heaven forbid—have a different opinion than my parents. Like many of you, I grew up learning a pattern I brought into my adult life. And most of the issues I have had in my adult life emerged from childhood behaviors and experiences. It was not always sunshine and roses at home, school or with friends. While I have many happy memories and felt so much love, I also have just as many wounds. I remember the deepest cuts the most. All of those pictures in my mind left an imprint that I brought into my marriage. My early lessons in life and love were healthy and positive, but I remember always thinking there were strings attached. And all of this was brought into my marriage. In order to receive love and be seen, I had to be and act a certain way. I learned to be a pleaser and an avoider. As a child, I was taught to put the needs of others ahead of my own, regardless of the impact. I was extremely well behaved, tried to keep the peace and strived to be good. Well, most of the time. I was encouraged to repress my feelings and needs. As a result, I never learned what I truly felt or desired. I could not separate my own thoughts from somebody else’s. In my marriage, I was part of a couple, so the lens I saw life through was based on an “us” versus “me.” What he felt, I felt. What he wanted, I wanted. It was never the other way around. I never came first. I never thought I could.

I had to take a hard look at my strengths and weaknesses, own them and apologize for my mistakes. It sounds hard, I know. But trust me when I say it was harder and more painful to remain passive. While it was terrifying to think about asserting my voice and identity, I knew I had to learn to do so. But I did not know where or how to start. Until that day when I was smacked in the face with my husband’s infidelity.

A hunch gone wrong At first it was a hunch. Something did not feel right. And after a really hard workout class, suddenly that voice

One day I was looking into my bathroom mirror staring at the woman in front of me. I had no idea who she was.

But that was then and this is now. As an adult, I not only learned I have choices, I have a voice. And it is louder than it has ever been. Let me be clear— it was not an easy road to maneuver. Imagine going from being numb and deaf, to suddenly feeling and hearing for the first time. With awareness and growth comes challenge. It calls for vulnerability. It means owning “my side of the street” and recognizing destructive childhood patterns. It means admitting I brought it all into my marriage.

inside—my intuition—was screaming at me. You are not wrong, Wendy. Go digging. Little did I know I opened Pandora’s box. Even to this day, I remember exactly where I was, what I was doing and how it happened. It was early afternoon, the kids were due home from school in an hour and I was in our bedroom, searching on his iPad. And there it all was—emails, text messages and pictures. My heart sunk to the floor as I fell down onto the rug, crying a Lead Up for Women



puddle of tears. I began to scream, wishing I was wrong, hoping it was a dream. But it was not. For the first time in my life, I heard my inner voice and listened to it. It was guiding me down a path I could not see, but felt in my soul was destiny. I was so scared, ashamed and angry. My first thought were my kids. What will I say? How will I tell them? What will this do to them? The future I envisioned for our family and me suddenly flashed in front of eyes and disappeared. The foundation of the life I worked so hard to create was gone forever. And so was my husband. I sunk into a deep depression and life suddenly became a lot heavier. Just waking up felt impossible. But I had two boys depending on me since I kicked their father out. They were my reason why. Why I had to get out of bed; why I had to go to work; why I had to put on a happy face, and why I was so sad. After all, this was not the life I wished for or asked for. And that was the problem. For my entire life, including my marriage, not once did I say what I wanted or felt. Was this life my choice or what I believed was the best choice? I silenced myself over the 20 years we were together. It was my time to speak up—to learn how to use the voice I was given and buried alive. Where do I start, I wondered. How do I do this? Every night I began reading a new book, a new blog, anything that I thought would help me. I was already in therapy, but it was not moving me through the pain fast enough. I needed more help—something I was never good at asking for. I was afraid I would be seen as weak. Or that he destroyed me. In the past, I always figured it out. But I knew deep down this was the one time I could not afford to do this alone. One day I was looking into my bathroom mirror staring at the woman in front of me. I had no idea who she was. I saw a shell of a person I once knew. I was someone who lost her way, got off her path, lost faith and 26 Lead Up for Women

November-December 2019

happiness in herself and wanted more in life. Where did she go? When did she lose herself along the way? What happened to her voice? I was overwhelmed with sadness and shame. Looking at myself under a microscope this way felt so awful; yet at the same time it was exactly what I needed to do. Every step, every decision led me to that moment. I already shed more tears than I knew possible and sleeping was now a luxury. Then one night when I was scrolling through Facebook, I stopped and read a post from a friend that piqued my interest. Something inside of me tingled and told me to reach out. I immediately messaged her and asked if we could talk. Three hours and lots of tears, laughter and coaching later, we hung up the phone. Little did I know my entire life was about to change. That night, I immediately registered for the same coaching program, which was scheduled to start in two weeks. I was so excited, yet completely terrified of the unknown. What had I just agreed to? What did this mean? After all, I was at the height of an 18 year career as a top-level advertising sales executive in the digital space, at the world’s most progressive social and lifestyle website brands (including Who What Wear and Refinery29). But how would this, if at all, help me heal the gaping wound in my heart? Pretending to be happy was exhausting, and everything I tried, including faking it, never worked. But there was something pulling me toward these classes—something inside my body propelled me to take the plunge and try it. I never listened to my gut before— and suddenly here I was spending thousands of dollars on classes hoping to learn something. For the first time in a long while I felt rejuvenated by the mystery ahead. Pulling into the empty parking lot of the Courtyard Marriott was nerve-wracking and exhilarating at the same time. I did not know what to expect, who I would meet or how I

would feel. I almost turned around, but pushed myself to give it a try. I walked into the basement conference room, which was cold, had no windows and 25 hotel chairs arranged in a circle in the center of the room. People were mingling about, introducing themselves to one another and making coffee or tea. It was a room of complete strangers, yet somehow I knew they would be my lifeline for year ahead. I sat down and let go of trying to control what was going to happen. I surrendered. Thank goodness because I learned not only how to be a life coach, but also a client so I used

to me, what I liked and, most importantly, the parts of me I never wanted to be again. The universe needed to kick me in the ass to wake up and see there was a larger, better plan I had ignored for far too long. And it took my husband cheating on me to see it—to see the silver lining that my divorce was a gift. The gift of empowerment, finding my voice and using it to define who I am. Seeing the lessons in everything, without fear, without shame and without judgement. Because it is not about who I would be if I were still married. It is about who I would not be.

The universe needed to kick me in the ass to wake up and see there was a larger, better plan I had ignored for far too long. my marital struggles as a topic with my classmates. I allowed myself to be vulnerable. About my childhood, my marriage, everything. For the first time, I admitted dark thoughts and emotions to complete strangers. The ones I hid from my closest family and friends. Those thoughts I only admitted to myself. The tears I shed in private. I finally figured out how to let myself be seen, discover what I hid for so many decades and get a glimpse of who I wanted to become. Who I had buried inside me. She was asking to be freed. And I finally learned how to release her and learn to soar—on my own. I had to keep trying, knowing the outcome was unpredictable. That I might fall the first few times. Falling does not mean failure. It means learning what not to do again. And through that learning comes knowledge and growth. I learned so much. I learned what I wanted and what I would not tolerate. I learned what was important

She is an incredibly strong, passionate and driven woman. The greatest role model to my children. Someone who unapologetically left her Corporate America career, divorced her husband and followed her heart to become a Divorce Recovery Specialist and invite women to The Divorce Rehab™ program. Through her proven, one-of-a-kind process, she helps women move from fear and shame by ending their pity party and mourning the loss of their marriage to creating a new foundation for a better life for themselves. Just like she did.

Divorce Recovery Specialist and Founder of The Divorce Rehab™ Contact Info: Facebook: @wendy.sterling.7 Website:

Lead Up for Women



Follow your crazy These days, I have found that following my crazy provides me with the best creativity and authenticity to my truth that myself can muster. As a child, I viewed myself as a keeper of ideas, thoughts and dreams that might resonate with poets, gypsies, mystics and far-away native cultures. I had a fascination with nature, its complexity and brilliance, and how it relates to us as human beings. I could feel the energy between people and even places or objects. It was obvious to me that the beauty in this life was beyond anything that I could ever fathom, but that these complexities are there for me and others, to question how and why, to link us with the answers that we need to flourish life. As I grew older, I was burdened with society’s views of normalcy and acceptance. I found that the curiosities I had as a child were looked upon as unconventional, eccentric and even sometimes crazy. I turned my back on those childhood fascinations, which fueled my creativity, imagination and my soul. I let society instruct me on what to base my faith upon, what economic status I should strive to attain, and what profession may be appropriate to get me there. I turned my back on my child-self, her creativity and those outlandish concepts that interested me to attain a certain social status and gain acceptance of everyone, except myself. There, I said it… Sound crazy? Perhaps… I soon found that gaining others’ acceptance did not enable my own spirit to flourish. It was not long before my child-self began to play again, beckoning me to join her. She danced within my mind, reminding me of all of the eccentric fascinations that I had as a child. She twirled in happiness and glee as I indulged her curiosities and dared me to see what I could create and just how far my creations may take me. She teased—how would I ever know, if I did not believe? 28

Lead Up for Women

As I continue to let my creativity fly, I find that those inhibitions and fear of what others may think are loosening their grip.

By Kate Pittman

I have been transformed by my child-self’s recaptured “crazy” curiosity. And as I continue to let my creativity fly, I find that those inhibitions and fear of what others may think are loosening their grip. I find myself digging into those questions and possibilities with vigor, rather than sitting on the sidelines where, before, I may have felt safe. I have found that my intuition has increased, and the magnetism of my moral compass has gained strength, a power that can only be felt within my own bones and body. I have a deeper understanding of other cultures and beliefs, I am more open to accepting the unexplainable, and I have much more love for the world and its people as a whole. I have found that my curiosities have given birth to writings, ideas and an imagination that others seem to be also drawn to and fascinated by. Because I have the courage to say what is within my heart and the compassion to listen, my vocabulary, my message and my life has become more vibrant and fuller of ideas. Following my crazy has enabled my heart to sing and to connect with others in a way that I had never been able to do. Following my crazy has, is and will continue to allow my soul to fully experience this human existence and see the beauty that it provides. I appreciate your reading. If what I say inspires you, please read my online blogs to keep me motivated in delivering inspirational messages to maximize your joy in life. Thank you.

Contact Information: Kate Pittman Website: Email:

November-December 2019

Your Guide to

Successful Franchise Matching

Find Your Perfect Franchise Careyann Golliver is known as America’s Franchise Matchmaker™. Her greatest passion is people to take the leap into franchising. Her passion began from helping grow her local family handyman business to the top-rated national franchise in the industry. The franchise family business became so successful that in 2019 it was acquired by the largest retailer-owned hardware cooperative in the world-Ace Hardware Corporation. Careyann and Franchise Logic has mastered a process that not only helps people find their perfect franchise match but allows for an abundance of possibilities.

We’re here to support your journey as you begin to explore opportunites in discovering the perfect franchise.

Contact us to find out how you can start today!

303.805.5078 •

Lead Up Tips




Make a list of 10 things you are grateful for in your life every morning. After you have written them down, re-read them as say, “Thank you, Thank you, Thank you” after each one. Truly feel how thankful you are for each blessing.

2. 3.

It works like magic



Count your blessings

The Magic Rock



Magic dust for everyone

Gratitude is a powerful energy, so whomever you direct it toward, that is where it goes. Use gratitude’s magic dust to sprinkle everyone throughout the day so you can direct your powerful gratitude on them.

30 Lead Up for Women

Have magic in your health

Health is a gift of life. It is something you receive and continue to receive each day. Be thankful for your health by writing, “The Gift of Health is Keeping me Alive,” on an index card, and keeping it where you can see it and read it several times a day.

Gratitude yourself out of negativity


Be grateful for those that made a difference in your life

Fill your morning with gratitude

The easiest way to have a gratitude filled day is to start it off by saying “Thank you” for all of the little things you enjoy. Say it when you step out of bed in the morning because you have a home with a floor. Say it for running water when you are brushing your teeth. How many things can you be thankful for first thing in the morning?

It is only with gratitude that life becomes rich. Gratitude is riches and complaints are poverty. Take every bill you receive online and forward to your email with the subject line, “Thank You for the Money.” Have gratitude for the bills that you will have the money to pay for them, even before you have it.


Find a small rock or object and place it by your bedside. Each night before you go to sleep, hold the object in your hands and think of your favorite thing that happened that day. Say the magic word “Thank you” for that thing before going to sleep.

To bring success to your business or work, make a note of all of the wonderful things you are thankful for today. Write them down, set them on your desk and read them often.

Be a money magnet


If we are not grateful for everything in our lives, we are unintentionally taking those things for granted. Taking things for granted is a major sign of negativity. Choose one problem or negative situation. List 10 things you are grateful for in that situation. After you have written each one down, finish by saying, “Thank you, Thank you, Thank you for the perfect resolution.”

Think of two people who have made a difference in your life over the past five years. Write down their names and write 10 things you are thankful for that they did to change your life. If you are able, say them out loud (as if you are talking to them) and really feel the passion behind how thankful you are.

Dreams do come true

Hundreds of native cultures through the centuries have traditionally given thanks for what they want before they receive it. The law of attraction states, “Like attracts like.” To attract your desires, you must feel as if you already have what you want. The easiest way to do this is to be thankful for having what you want before you have it.

November-December 2019

THIS IS NOT YOUR ORDINARY GET-AWAY! This is a one-of-a-kind, I’m serious about being seen in this world and it starts NOW kind of get-away! Because you are WORTH IT!

Be You Be Strong is an Elite Sanctuary for Women that have a burning desire to lead their lives without asking permission of others. This Powerful supported gathering is designed to foster your unique personal story, and individual clarity and growth; all while nurturing the discovery of YOU and your personal brand. Perks of this Sanctuary • 5 star accommodations in a luxury mansion • Entertainment, Great Conversations, and Deep Connections with 19 other ladies • Healthy food prepared by our personal Chef V Capaldi-The Paleo Boss Lady • Daily yoga, meditation, journaling and self love! • Half day field trip to give back in the community to women that need our power • Live for 3 days under one roof while being pampered with great food, self care, massages, and much much more. • 4-week Accountability Coaching w/ Colleen & all attendees following the event • But, you have to Show Up to be seen...


Apply today, only 20 women will be chosen for each Sanctuary Your application will be used for the sanctuary you note on the application.


The Women’s Series The Women’s Series The Women’s Series

Internet Radio Shows & Corporate Podcasts For Today’s Empowered Women

Internet Radio Shows & Corporate Podcasts For Today’s Empowered Women

Leadership is channeling voice.For Speak UpEmpowered to Lead Up. Internet Radio Shows & Corporateyour Podcasts Today’s Women Elevate your platform. Leadership is channeling your voice. Speak Up to Lead Up. Elevate your Leadership is channeling your platform. voice. Speak Up to Lead Up. Elevate your platform.

Contact: Tacy Trump Executive Producer of Voiceamerica™ 480.294.6421


Kitchens No typical days Why Caribbean Restaurants is not your average fast casual chain Herminio Pereira Director of Construction and Engineering Burger King Puerto Rico

Also Inside: A special supplement to:

Three major factors of food service design Cover story photography by Dennis Rivera



No typical days

By Michael J. Pallerino

Why Caribbean Restaurants is not your average fast casual chain


n the morning of Wednesday, September 20, 2017, Hurricane Maria struck Puerto Rico with 175 mph winds, leaving a trail of devastation that plunged the island’s 3.4 million residents into a sea of despair. The Category 5 Hurricane, one of the deadliest storms the Atlantic has seen in nearly 20 years, spared little. Caribbean Restaurants, which owns and operates 170 Burger Kings and 13 Firehouse Subs in Puerto Rico, was one of the few businesses that was able to stand up to the surges. With 56 years of dedicated service to the people of the island, they were not about to stand down now. Herminio Pereira, Director of Construction and Engineering for Burger King Puerto Rico, says the storm was a learning experience. While Caribbean Restaurants was prepared, you can never really anticipate what is left in the wake of such unpredictably violent storms. In what Pereira calls a team effort, 100 locations were open four days after the hurricane. In most cities, Caribbean Restaurants were the only place able to offer a meal to first responders and the community.





“Our restaurants became a place for families to reconnect,” Pereira says. In the two years since, Pereira and company are taking the lessons learned and reinvesting time, money and effort back into the post-Puerto Rico landscape, renovating, reinforcing and reinvigorating the area. With repair comes preparation, for with natural disasters, you never know what tomorrow brings. Commercial Kitchens sat down with Pereira to get an inside look at the brand and how it preparing for the long haul.

Give us a snapshot of Burger King brand in Puerto Rico?

Caribbean Restaurants was founded in July 11, 1963, with the opening of the first Burger King restaurants outside the United States. In 2012, we opened our second brand with Firehouse Subs under Latin American Subs. We currently own and operate 170 Burger Kings and 13 Firehouse Subs, all in Puerto Rico. After 56 years, we are the leaders in Puerto Rico in the restaurants industry. Caribbean Restaurants and Latin American Subs are subsidiaries of Restaurants Holdings.

the main reason we were open in 100 locations four days after the hurricane. We had started our planning more than 10 years before Maria made land in Puerto Rico. In most cities, we were the only place to offer a meal to first responders and the community. Our restaurants became a place for families to connect. Offered the community some sense of normalcy. Also to have some comfort in our A/C dining rooms.

Have there been any modifications in construction relating to wind damage, etc.?

During the construction of our buildings, we took into consideration the hurricane and earthquake loads. We had big damages in roofing, signage, parking lights and ceilings, but our buildings didn’t have much structural damages due to wind. Our exterior signs and parking posts did. We ended up replacing the foundations and steel to comply with the current hurricane requirements for most of our big signs and parking lights. We also are preparing for the possibility of any future natural disasters, like earthquakes. This year, we started a program to make our buildings earthquake resistant with installation of anti-seismic elements on our existing and new restaurants.

How does the design of the restaurants cater to what today’s consumers are looking for? The design of the building considers the needs of future and current guests. We have added amenities to give a more authentic and honest atmosphere, providing a more inviting warm informal look and feel, with materials inspired by nature, quality and texture. We also offer different seating choices for all visitors’ needs.

Is there a location that really shows how the BK brand interacts with the community and customers? One of your favorite locations?

What has been some of the lasting fallout from the hurricane on existing stores and future new builds? Two years after the hurricane we don’t have any major fallouts. We took the juncture of the hurricane to invest and reinforce our brands. At the first year juncture of Hurricane Maria, we had zero storm work left pending. We have invested millions of dollars in renovating the restaurant image, at the same time creating direct and indirect jobs in a slow development economy that hasn’t been able to recover since 2008.

Can you describe some of the renovation/ rebuilding efforts since the storm?

Hurricane Maria was a learning experience to everyone in Puerto Rico—planning and preparation is the key for a quick recovery. We were prepared for the challenge. It was a team effort from inside and outside sources to coordinate the recovery efforts. The planning was


The location featured in this issue is in Old San Juan; it is one of my favorites. In this restaurant, we considered the BK Garden Grill Concept. The architecture is from a 16th Century historical city. The design includes iconic elements of BK design in a smooth combination with the Spanish architecture typical of Old San Juan. It offers guests an unpretentious environment.

Walk us through how and why it is designed the way it is?

The original interior design of the restaurant was completely based in the BK Garden Grill Concept. But on this location, due to exterior surroundings, we wanted to do something similar to the architecture of Old San Juan. The former head of architecture & design from BK Latin America, Jessica Aleman, came to Puerto Rico and fell in love with the space and atmosphere of Old San Juan. Working together, we came up with this design. It is as unique as the location.






Take us through your construction and design strategy.

We currently have restaurants in almost all of the towns in Puerto Rico, so we are working on the image renovation program to impact all cardinal points of the island. We also have taken special interest in the San Juan metropolitan area, since a large percentage of our restaurants are there. The designs take special consideration on the visibility of the restaurant and what impact we want to create. If the restaurant is close to a business area or college, the seating is more suitable to community tables and lounge areas area where spaces can be shared. It will be different near a residential area, where interior playgrounds are provided and a more family friendly seating design.

Give us a rundown of Puerto Rico’s market layout.

Puerto Rico has a very diverse market layout. We have restaurants in tourist-focused areas, college, residential and business/industrial areas. Every design takes into consideration the location, which is intended to impact. A common factor is that each guest should feel comfortable and that each restaurant has a friendly atmosphere.

What do you see as some of your biggest opportunities moving ahead?

There is always space to improve on what you do. One of my main focuses is energy saving alternatives. The cost of energy in Puerto Rico is very high and we need to start moving to a renewable energy source. I have done several changes with high efficiency A/C units, 100% LED lighting and more energy efficienct kitchen equipment, but there is room for improvements. Technology like solar panels and renewable energy are some of the concepts that will keep us environmentally conscious in the future.

Are you optimistic about what you see today in the marketplace?

New opportunities in delivery business is making the market more competitive. Technology for ordering food from anywhere, at any time, is changing the way we do business. The different alternatives of food, like the Impossible Whopper, is bringing new options to a diverse set of guests who didn’t have the option of enjoying a Whopper before. The breach between a casual dining and a QSR is closing the gap, making it a more competitive than market than before.

What is your growth plan? What areas are you targeting?

What are the biggest overall issues today related to the construction side of the business from where you sit?

The biggest issue is the lack of skilled construction personnel. Puerto Rico is going through more than 10 years of economic slowdown and a large amount of the population is moving to the mainland. All that is due to the lack of work or, now because of the impact caused by Hurricane Maria. The need of a strong trade workforce in the US and the economic conditions have attracted skilled workers and contractors to relocate their businesses.

Talk about sustainability. What are you doing?

Puerto Rico has gone through several droughts over the past few years. Living in a tropical island, that is hard to believe, but the climate is changing. We have been collecting drainage water for the air conditioners and rain to use for outside cleaning and landscape irrigation. We also have a recycling program in which all of the cardboard boxes from our supplies are recycled.


For the Burger King brand we are in the third year of a renovation program where 80 restaurants will be remodeled to the BK Garden Grill concept. So far, we have completed 40 of those restaurants. The target now is to impact the metro area of San Juan and continue the development in a smaller scale around the island. In regard to Firehouse Subs, we continue opening new restaurants in the south and northern areas of Puerto Rico and are very excited about the potential of the brand. We have several restaurants in San Juan area and we are excited to continue to develop the concept in Puerto Rico.

What trends are you seeing?

The trends I’m seeing are in carryout, drive thru and delivery. We are considering, in our designs, that the drive thru shouldn’t look like the back of the restaurant. This is where 60% of our sales come from. We are giving more ambiance to it—adding exterior speakers for music, and better illumination and landscapes to enhance the visit.

What is the secret to creating a “must visit” restaurant environment in today’s competitive landscape?

The millennial is the current generation that we need to base the design of our restaurants on. They like to have new experiences with every visit. We need to be aware of consumers needs and be certain they feel at home in our restaurants.

What is today’s consumer looking for?





I can see that guests are looking for a modern and more authentic aspect from the restaurants they visit. Changes in the restaurants attract and keep your guests coming back. Different seating selections and more comfortable settings is a must in any new restaurant.

What’s the biggest item on your to-do list right now? We are in the fourth quarter, which means finishing the additional last-minute projects for this year and preparing for an early start in 2020.

Describe a typical day.

In construction, there are so many variations in the everyday business that every day is different. There are always new challenges, experiences and learning every day. That’s what I love—there are no typical days. CK

One-on-One with... » Herminio Pereira

Director of Construction and Engineering Burger King Puerto Rico

What’s the most rewarding part of your job? We have frequent guests that come to the restaurants every day. They feel that Burger King is part of their home. When we renovate, we talk to them before to make them feel part of it. The satisfactory comments from them are a very gratifying experience. What was the best advice you ever received? After Hurricane Maria, it was a very difficult time. There was so much to do. There was an absence of communication and lack of power. We didn’t know where to start. My boss told me not to expect immediate improvements, just take small steps, but keep moving forward. That was advice I took to heart, for everything after that required us to keep moving forward, even if it seemed that nothing would get accomplished. Push forward and you will reach your goals. What’s the best thing a client ever said to you? I can’t say one thing. It is the praises and positive comments when you finish a renovation. It is that people like it and accept the new image of the restaurant. We get good comments on social media from people with disabilities that appreciate the changes. It makes things more accessible for them. It’s a really gratifying job.


Name the three strongest traits any leader should have and why. Honesty and integrity — Leaders succeed when they stick to their values and core beliefs. Without ethics, this is not possible. Commitment and Passion — Your teams look up to you. If you want them to give them their all, you have to be passionate about it, too. When your teammates see you getting your hands dirty, they will also give it their best shot. Delegation and Empowerment — Delegate tasks to your subordinates and see how they perform. Provide them with all the resources and support they need to achieve the objective, and give them a chance to bear the responsibility. Be grateful for others success. How do you like to spend your down time? Baseball is my favorite pastime. I’m a big New York Mets fan and enjoy following them. But I truly enjoy spending time with my family and traveling.


ONE SOURCE FOR POWERFUL, ON-SITE BRANDING Federal Heath has been working in the restaurant construction industry for over 20 years. Our top priority when working with our clients is to ensure

We pride ourselves on being able to implement fast-track projects with our on-site project managers, keeping projects on-time and within budget. Our team has experience with all aspects of restaurant construction, inside and out, and are knowledgeable of all of the regulations restaurants are required to meet. Learn more at


Under the hood Three major factors of food service design By Scott Hamele




f anyone has attempted the remodel or modernization of an eating establishment, you know of the challenges of restaurant renovations. Constructing a new ground-up restaurant is in most cases a simpler process because you have the ability of pre-planning the optimal location of all

the underlying equipment necessary that is part of operating a restaurant.

Moving a restaurant into an existing space or remodeling an existing location has its challenges that are unique to the hospitality sector. Our experience has shown there are exclusive advantages of design-build that lend itself perfectly when remodeling an existing space for food service use.

Major considerations of restaurant renovations Grease tank interceptor

Most building code departments in jurisdictions throughout the United States will require a grease tank interceptor. The sole purpose of this expensive piece of equipment is to remove the fats, oil and grease

(FOG) before it exits into the municipal sanitary treatment system. Some of these tanks can be the size of a large vehicle and are almost always buried underground. You can imagine the area required to install this beast and the restraints put upon it. For example, it cannot be close to an underground utility, like the building water main, or it must be constructed to withstand the weight of a semi-truck parked above it.

Commercial kitchen ventilation

The hood above the cooking surface is just the start of the equipment required to safely vent the air and particles created





from cooking food. A commercial hood not only removes heat, smoke and steam around the cooking areas, it also extracts grease-laden particles from the air by way of removable filters. In most cases, code requires the vent hood to include a fire suppression system, also known as an Ansul System. In the case of a fire, this system is designed to suppress it with a wet chemical agent. All this vented air must exit somewhere. It can be easy to install a vent path through the roof of a one-story building or very difficult and costly through multiple stories. This path includes highly engineered equipment to protect the building structure

Not only do the design professionals and general contractor need to be completely aware of existing conditions, but the commercial brokers, building owner and tenant need to as well.

and people. The vent duct includes layers of insulation, structural supports and stainless-steel components. All of which need to be installed by a professionally certified installer during restaurant renovations.

Make-up air

As explained above, the job of any kitchen hood is to exhaust air out of the building. In some cases, a commercial kitchen hood will exhaust up to 6,000 cubic feet per minute (CFM) as compared to a typical kitchen hood of 450 CFM. If you are exhausting that large of an amount of air through the roof, you then must replace that volume of air or “make up” that air into the space. The challenge can be the route in which the ductwork is installed to bring in fresh air from outside to the interior of the space. A make-up air unit provides several benefits for the space. • Improves air quality • Optimizes heating, ventilation and air conditioning (HVAC) performance • Removes unpleasant odors • Reduces energy bills • Eliminates back-drafting • Reduces excess kitchen FOG These three main areas of consideration for restaurant renovations are the same for a new ground-up restaurant. However, a renovation can pose seemingly unconquerable obstacles to overcome. There may be no physical room for the grease tank. The restaurant is on the first floor of a 10-story building. How will the vent or ductwork get installed? Not only do the design professionals and general contractor need to be completely aware of existing conditions, but the commercial brokers, building owner and tenant need to as well. Too often a lease is signed for a space where a restaurant simply can’t be built. Then the problem shifts from design and construction to legal. It is best to partner with a design-build construction contractor prior to signing a lease to avoid going down that road. CK

Scott Hamele, DBIA, is president and founder of Construction DesignWorks LLC and Nationwide Commercial Inspections LLC.





• * Afternoon check-in. • 5:30-7:30 PM: Welcome Reception at Manifest Distillery Tour • 7:30-9:30 PM: Table Top Exhibit, Dinner and Scavenger Hunt

Sponsored by:

Wednesday, Jan 22nd, 2020: Thursday, Jan 23rd, 2020: • 7:45 - 8:45 AM: Breakfast buffet with Round Tables discussions & Speaker • 9:00 - 10:15 AM: AIA Seminars • 10:15 - 10:45 AM: Coffee Break • 10:45 - Noon: AIA Seminars • 12:15 - 1:45 PM: Plated Lunch with Speaker • 2:00 - 5:30 PM: One-On-One Appts. • 7:00 - 10:00 PM: Gala Reception: Go Kart Racing at Autobahn Indoor Speedway

• 8:00- 9:00 AM: End User Breakfast Only • 9:00- 11:00 AM: Group Activity: TIAA Bank/Jacksonville Jaguars Stadium Tour • Early Afternoon Flight Home

Contact David Corson 678.765.6550 or e-mail End-Users (retailers, hoteliers, restaurateurs, etc.) will receive complimentary hotel, airfare, transportation


2020 Commercial Construction & Renovation Summit End-User Complimentary Registration

Jacksonville, FL January 21st-23rd, 2020 Application Instructions • Please type or print clearly.

END-USER ATTENDEE INFORMATION ______________________________________________________________ Name


______________________________________________________________ Company Name

______________________________________________________________ Street Address

• Incomplete applications and contracts will not be processed.


Mail completed applications as follows: Attention: David Corson F&J Publications, LLC P.O. Box 3908 Suwanee, GA 30024



E-mail Address (required)



Web Site

I would like to receive Commercial Construction & Renovation. YES


CCRS 2020 Complimentary Registration includes air fare and transportation to and from Jacksonville, FL, Hotel Room for two nights, Activities, Dinner Table Top Exhibit, Breakfast Round Table, Two AIA seminars, Luncheon with Speaker, One-On-One Appointments, Gala Reception & Group Activities. Any incidentals at 2020 Commercial Construction & Renovation Summit Schedule: Tuesday Jan 21st, 2020: • *Afternoon check-in. • 5:30-6:30 PM: Group Activity: Manifest Distillery Tour • 7:30-9:30 PM: Welcome Reception/ Table Top Exhibit with Dinner. Wednesday, January 22nd, 2020: • 7:45 - 8:45 AM: Breakfast buffet with Round Tables discussions & Speaker. • 9:00 - 10:15 AM: AIA Seminars. • 10:15 - 10:45 AM: Coffee Break. • 10:45 - Noon: AIA Seminars. • 12:15 - 1:45 PM: Plated Lunch with Speaker. • 2:00 - 5:30 PM: One-On-One Appts. • 7:00 - 10:00 PM: Gala Reception: Electric Go Kart Racing at Autobahn Indoor Speedway Thursday, January 23rd, 2020: • 8:00- 9:00 AM: End User Breakfast Only. • 9:00- 11:00 AM: Group Activity: TIAA Bank Field/Jacksonville Jaguar Stadium Tour • Early Afternoon Flight Home CCRS 2020 Advisory Board members: Anthony Amunategui, CDO Group John Stallman, Lakeview Construction Gina Noda: Connect Source Consulting Group, LLC Nicole Young, FacilityRx Services Frank Weiss Philadelphia Pretzel Factory

hotel are responsibility of attendee. Requirement to receive complimentary credentials: Attendee must meet and have breakfast and lunch with vendor participants of your choice. In addition must agree to meet at least six vendor participants of your choice for 15 minute meetings on January 22nd, 2020 in the afternoon.

PAYMENT: Registration: Complimentary Hotel Room: Complimentary Tuesday Group Activity: Complimentary Thursday Group Activity: Complimentary I hereby authorize F&J Publications, LLC to reserve the Summit spots as indicated I acknowledge that I have read the 2020 Commercial Construction & Renovation Summit requirements above and agree to abide by all terms and conditions. I am an authorized representative of the company named on this Application and have full power and authority to sign this document. I understand that F&J Publications, LLC reserves the right to decline this document.

______________________________________________________________ Signature


______________________________________________________________ Date

Accepted by:


The 2020 Commercial Construction & Renovation Summit is owned, managed and produced by: F&J Publications, LLC


REGISTER TODAY AT WWW.CCR-SUMMIT.COM Breakfast Speaker: Rik Roberts Rik Roberts is a Nashville, TN based comedian and speaker who focuses on providing 100% clean comedy and creative keynotes to groups who need a fun and engaging program. His emphasis on storytelling paved the way towards his speaking career. Just like in comedy, Rik keeps the pace of his keynote programs up using stories, facts, current events, visuals and crowd participation to make the points relevant to each group. Lunch Speaker: Jeff Steinberg Jeff Steinberg is a Speaker/humorist/singer, and author with a very special message; “A real handicap is anything that keeps me from being or becoming all that I was created to be!” Jeff Steinberg is the recipient of the prestigious 2015 Artist Music Guild Heritage Award for Comedian of The Year! Born with what most folks would call “handicaps,” - no arms, badly “compromised” legs, he refused to quit!!

1 and 2- Seminars 9:00 AM - 10:15 AM • January 22nd Robert Biggs Adam Halverson Owner, Drone Pilot, Photographer, Videographer, Phoenix Drone Pros

A Drone photo is worth a thousand words and potentially millions of dollars Commercial drone use on construction sites has skyrocketed in 2019, growing an astounding 239%. Learn how construction companies are putting commercial drones to work to change the game in communication by gaining access to an unprecedented amount of data about every aspect of an entire job.

President, Serigraphics Sign

Experiential Design Success: Enhancing Your Branded Environments Brand development is a creative process that defines and establishes a core identity into a simple, yet highly impactful message. Explore the challenges of successfully implementing brands into the built environment while developing sustainable design solutions and maintaining brand integrity. I will answer complex questions surrounding brand experience; how to build better brands, how signage and experiential graphics affect brand identity, and how to successfully enhance your visual identity in any environment.

3 and 4 - Seminars 10:45 AM - Noon • January 22nd Anniece Acker Eric P. Handley Speaker and Coach, Rise High Now Society

21 Eye-Opening Ways Men and Women Communicate Differently The fact is men and women communicate differently. Although men and women speak the same language, we have difference priorities, internal processing and behavior patterns. It’s easy to misunderstand, misinterpret or simply not get where the other is coming from. To increase your ability to persuade, motivate, influence and get along, you must understand the gender communication rules or gender codes for how men and women communicate.

William A. Randolph, Inc.

Labor Shortage & Training Initiatives in the Construction Industry Discussion regarding labor force trends that are leading to a shortage of skilled labor and construction professionals required to meet the growing demand for construction services in the United States. How will we recruit, train and retain a construction workforce required to continue to successfully build in future generations.

Please select one in each time slot: Seminar 1 All seminars are AIA accredited 1.15 AIA CEUs

Seminar 2

Seminar 3

Seminar 4

Return your Seminar selection to David Corson at or fax your selections to 678-765-6551

Spirit of Nashville Inside the renovation of the Renaissance Hotel and Conference Center


he highly competitive nature of the US hospitality industry—mired by new lodging models and evolving consumer demands—requires hoteliers to find innovative ways to ensure the systems and strategies in place for generating revenue and shareholder ROI remain forward-thinking, yet guest-focused. Fundamentally driven by the two key factors—time and budget—the best hotel renovations minimize delays and cost overruns. Those offering a multidisciplinary approach to renovations, including interior design, architecture, procurement, project management and/or development/construction services, are well-versed in the process-related frustrations that hinder efficiency and streamlined communication during a hotel’s development timeline. Maintaining lasting and diverse client relationships throughout these challenges is key to achieving the specific, contextual goals that make every project beautiful, functional and successful in its respective tourism markets. Moreover, executing a project’s construction to minimize the impact on the hotel guest’s experience, and even increase guest satisfaction during the process, pays dividends to all involved in the renovation process.


By Mark Matz

During every aspect of the development stage, it is fundamental for the renovation to be guided by comprehensive, strategic research regarding location, market influence, land use and community impact, all of which contribute to a well-rounded and informed final asset. A prime example is the Renaissance Nashville Hotel and Conference Center renovation; located adjacent to the ongoing, $400 million Fifth and Broadway development in downtown Nashville, Tennessee. Premier Project Management’s team was pulled in to capitalize on the recent acquisition of additional square footage that would connect The Renaissance’s conference center to the new development. The objective was to deliver visual and structural reinvention while ensuring it remained open and running during a time of tremendous tourism growth in downtown Nashville. Premier was tasked with the comprehensive renovation of the public spaces of the Renaissance Nashville Hotel and Conference Center, scoped for interior design, project management and procurement services. The goal was to transform the existing hotel, originally built in 1985, into a space that now reflects the spirit of Nashville while embracing the Renaissance brand.



SPIRIT OF NASHVILLE Project management & stealth renovation

A total of 10 phases of construction were required to maintain operations of this 600plus room hotel. The public space renovation spanned four floors, including the lobby, market, communicating stairway, lounge/bar/ restaurant, meeting rooms and restrooms, with new monumental stairs, bars and updated casual gathering spaces throughout. All work was strategically hidden from guests throughout the entire process through special “stealth” renovation tactics, unique to Premier’s construction and project management services. Undergoing renovation while the hotel remained open to guests required efficient strategy, high-level coordination and creative solutions. Maintaining the client’s end-goal of ultimate guest satisfaction while prioritizing and prioritizing resources was essential to ensuring guests remain happy during throughout the changes. For example, demolishing several commercial escalators and creating an interactive staircase in the conference center and lobby completely transformed the connectivity throughout the public spaces. A key technique for maximizing both guest satisfaction and client ROI, “stealth renovation” is a hallmark of the construction and development team’s renovation process. Stealth renovation tactics include false temporary walls, installed to hide the visual chatter of the renovation process; construction crews that are required to enter and exit through back-of-house facilities, and forbidden to wear standard uniforms; efficient and daily trash removal; and all machinery work being conducted strictly between the hours of 9 a.m. to 5 p.m. These construction teams responsible for overseeing typical construction processes do so with the goal of with minimal disturbance, stress and economic impact to the property.

Procurement planning

As a full-service hospitality firm, Premier is often tasked with handling all aspects of a project, from conceptual design, all the way through project close-out. Our procurement team managed every aspect of the Renaissance Nashville renovation procurement process, which included purchasing and negotiating directly with manufacturers, engaging with freight carriers and working with warehouse service providers, and inspecting all materials for accuracy and damage.

Budget analysis & control

The pre-construction stage is most important in preventing reactive renovation problem solving; an up-front analysis to predict potential short fallings is fundamental to uncovering the variable aspects of the construction process. This analysis is a "no surprises" risk management approach that carefully defines the project scope, including the overall renovation schedule. Hotel renovations directly affect a hotel's functionality, marketability, perception, profitability and value, with the renovation (or lack thereof) creating significant implications for hotel executives, owners and operators alike. Exemplified by the Renaissance Nashville Hotel’s total renovation, which required a holistic approach of Premier Project Management’s interior design, procurement and project management services, hoteliers must remain aesthetically and operationally innovative and guest-centric if they are to succeed in the constantly-evolving US hospitality market. CCR

Mark Matz serves as co-CEO and COO of Premier Project Management. He is responsible for leading and overseeing all of Premier’s Design, Procurement, Contracting, Project Management and Engineering teams.



TERRAZZO • TERRAZZO • TERRAZZO • TERRAZZO • TERRAZZO • TERRAZZO • TERRAZZO An NTMA contractor has the training, skill, and experience to understand that their job is a part of the big picture– bringing your job to a successful completion. National Terrazzo & Mosaic Association 800.323.9736

Hard Rock Hotel, Daytona Beach, FL • Architect: Foda Design, Decatur, GA • General Contractor: ARCO Murray Construction Company, Tampa, FL Owner: Summit Hospitality Management Group, Daytona Beach, FL • Photographer: Brad Hedges CIRCLE NO. 48

By Mary Scott Nabers

New day(s) dawning Scores of historic public buildings up for renovation, replacement


ounty courthouses, city halls and government buildings of all types are being renovated, sold or replaced. Most public facilities of this type are old, inefficient, costly to maintain, and unable to accommodate new technology. Some are unsafe and no longer meet federal compliance standards. Contractors interested in pursuing contracting opportunities to provide upgrades or new construction will find lots of options in every state.





In Scranton, Pennsylvania, city leaders have addressed an old city hall that was built in the late 1800s. It seems to cry out for renovation or replacement. After much discussion about which direction to take, city leaders issued a request for qualifications from parties interested in either option—acquiring or renovating the building. Similar conversations are happening throughout the country. Sometimes, it is less costly to construct a new public facility than to renovate an old one. Two years ago, the Office of Court Administration in Bath, New York ruled that the courtroom facility located in the Steuben county building, which opened in 1986, no longer meets state standards. Over the past few decades, the space has had very few upgrades or renovations, so there are many issues to resolve. While the project does not have a final price tag, there is no doubt it will be a multi-million dollar effort. Solicitation documents for contractors will go out for bid in early 2020. The project will include additional courtrooms, hearing rooms, waiting areas for the public, renovated space for court administration staff, and more. Taylor County officials in Texas have announced upcoming projects estimated to cost about $50 million. The projects include major renovations to the County Courthouse and the Taylor County Law Enforcement Center. Discussions are also being held related to demolishing the old County Jail. Plans are not complete and funding options are still under consideration, but there seems to be no doubt about these projects being launched in the near future. Citizens and taxpayers in Boston have been advised that their City Hall Plaza will get a $70 million facelift. Design plans are being developed, and construction will begin after the plans are approved. The upgrades will provide benefits of all types—more economic activity, increased tourism, security upgrades and a more vibrant downtown area. The renovation project also will produce a large center space for hosting events such as a farmer’s market in the summer and an ice skating rink in the winter. Additionally, about 100 new trees will be located around seven various areas designed for all types of services.

Major renovations will be underway on Madison, Kentucky’s courthouse by 2020. Commissioners have stated that safety concerns are significant. The facility, which was built in 1850, lacks even the most basic requirements for safety. It also needs a complete overhaul of the heating, air, and electric systems as well. Officials and employees will be moved to another location during the renovation. The county purchased a temporary facility. It also will be retrofit with temporary courtroom space and office accommodations. County commissioners in Nobel County, Indiana plan to construct a new, consolidated county office complex in downtown Albion and to renovate the Noble County Courthouse. One of the primary goals is to bring all county offices under the two roofs. Currently, different offices are spread out in six different locations in Albion. About 15 years ago, an estimate for the project placed the cost at approximately $15 million. But construction prices have increased significantly since that time. Now, the total project cost will be much higher. Members of the City Council in Troutdale, Oregon recently approved a bond package that lists a variety of overdue projects they want to launch. Funding, if approved by voters, will include demolishing two building additions, constructing a new parking lot, and building a parking deck near the City Council building. Additional repairs for other city assets are included in the bond package as well. Officials in Mississippi County say that work will begin on two courthouses soon. Both facilities will be renovated. These projects were delayed previously because of community disagreements, but it appears all parties are ready to get something done now. One courthouse, built in 1919, is in Blytheville, and the other structure, built only a few years later, is in another nearby community. No cost estimates have been delivered, but the renovations will be extensive. Elected officials in numerous cities and counties are currently planning new sports facilities, performing arts centers, river walks and convention centers, while their counterparts in other cities and counties agonize about renovating, restoring or rebuilding old historic public buildings. No matter what type of project is most attractive, contractors will find an abundance of contracting opportunities in cities and counties now and through the next decade. FC

No matter what type of project is most attractive, contractors will find an abundance of contracting opportunities in cities and counties now and through the next decade.

Mary Scott Nabers is president and CEO of Strategic Partnerships Inc., a business development company specializing in government contracting and procurement consulting throughout the country. Her recently released book, “Inside the Infrastructure Revolution: A Roadmap for Building America,” is a handbook for contractors, investors and the public at large seeking to explore how public-private partnerships or joint ventures can help finance their infrastructure projects.



ONE ACCESS CONTROL SYSTEM. SO MANY OPPORTUNITIES. The Dialock DT 750 from Häfele is ideal for use in hotels, public buildings, healthcare settings, retail outlets and office buildings RFID technology allows touch-free activation with a Dialock key. With optional Bluetooth Low Energy (BLE) technology, users can even lock and unlock remotely through an app on their mobile device. Available finishes include satin stainless steel, polished brass, matt black and polished stainless steel to best suit your style preference.

LET OUR EXPERTS HELP GET YOUR NEXT PROJECT STARTED! Online & LiveChat: Phone: 888.437.7477 |


By Mitchell Bryant



Helpful tips to mitigate for indoor mold and hospital-acquired infections By Jason Spangler

t is surprisingly common for hospital patients to catch a serious infection during their stay. Infections acquired in a hospital setting are most often due to bacteria and viruses, although fungi (or molds) are an important contributing factor, too.1, 3 These infections sometimes become life-threatening. In fact, hospital-acquired infections (HAIs) have been reported as the fifth-leading cause of death in US acute-care hospitals. Each year, as many as two million patients may suffer from a HAI, and of these, about 100,000 patients die. The annual cost to hospitals has been estimated at 28 to 45 billion dollars.2


Infections due to mold on the rise

Fortunately, most of these infections can be prevented, and hospitals have been proactive in taking appropriate preventive measures. Nevertheless, HAIs related to fungi or mold remain on the rise. By far the most common causes of fungi or mold-related infections include Candida and Aspergillus. Together, they cause approximately 100,000 invasive infections annually.2 Fungal or mold-related HAIs can be extremely resistant to treatment. A significant percentage end in death. Several factors are at play, such as compromised immune systems and the increasing


8 8 8 . 6 7 0 . 3 1 0 7 D 1 3 G r o u p . c o m CIRCLE NO. 51

numbers of patients on a long course of antibiotics, which can encourage the growth of Candida and other fungi or molds.1 Studies report that better hospital hygiene (handwashing, plus the thorough cleaning of surfaces) and the use of HEPA air filters can significantly reduce hospital-acquired fungal infections. Studies also point to improved nutrition for patients as an effective way to reduce the risk of infection.1 Fungi or molds, of course, are a natural part of the environment. They play a critically important ecological role in breaking down organic matter, such as fallen leaves and dead woody material. Mold spores, which are invisible to the naked eye, are everywhere. They float through the air and gather on all kinds of surfaces. But obviously, in an indoor setting, the occurrence of mold should be minimized as much as possible. When indoor conditions are right, mold may begin to grow within 24 to 48 hours.4 A moist, warm, high-humidity indoor environment is extremely conducive to the rapid growth of molds. Common sources of moisture may include undetected water leaks in buildings, high humidity levels in concrete floor slabs or a damp, rainy climate.

Avoiding conditions that may increase mold growth could be rightfully considered an important matter for the well-being of every patient.

Using technology to monitor indoor ambient conditions

Given what we know about the conditions that can encourage mold growth, one valuable way to mitigate for molds and the risk of mold-related HAIs is to monitor regularly a building’s indoor ambient conditions. If the ambient relative humidity is found to be high, then corrective action should be taken to reduce moisture levels in the air. With today’s advanced, new technologies, the monitoring of indoor ambient relative humidity and temperature has become extremely easy and affordable. For example, wireless discrete tools that can monitor and record temperatures and relative humidity are making a difference. The small, lightweight and portable devices are extremely easy to install and



set-up. They can be left on-site to collect ambient temperature and relative humidity information 24/7. No one needs to be there to collect this information because the device collects it automatically for the entire time one is away. The devices can capture and record up to 12,000 readings over a period of up to 300 days. Once back on site, you simply pair the device with an app on your Bluetooth-enabled smartphone. This wirelessly transfers all the collected temperature and relative humidity data so that it is then literally at your fingertips for easy evaluation of indoor ambient conditions. The app can also be used to quickly send a summary report to others.

A great solution for hospitals and others

These features certainly make the Smart Logger device and others like it a great solution for hospitals for ensuring consistent ambient temperature and relative humidity conditions and preventing or minimizing the growth of molds inside the building. Avoiding conditions that may

increase mold growth could be rightfully considered an important matter for the well-being of every patient. In other settings, either commercial or residential, the reasons for using a data logging device may be quite different but no less important. General contractors and flooring professionals, for example, seek data indicating that the building has reached “service conditions.” They want information about ambient temperature and relative humidity

because it helps them make the right decision about when to install the finished floor in order to avoid a moisture-related flooring failure. No matter what the application, the tools also can be easily and economically installed in many locations throughout a single, large building or used in multiple buildings all at the same time. This certainly adds to its value as a monitoring and tracking device for indoor ambient conditions. HC

Jason Spangler, Wagner Meters’ flooring division manager, has more than 25 years’ experience in sales and sales management across a broad spectrum of industries. He has successfully launched a variety of products to the market, including the original Rapid RH® concrete moisture test. For information, call 800-585-7614 or visit Curtis, Luke. 2012. Rates of hospital acquired mold infection increasing.… Stone, Patricia W. 2010. Economic burden of health-associated infections: an American perspective. 3 Stein, Jeffrey and Peter G. Pappas. 2017. The emerging battle against fungal infections — What healthcare organizations can do to help. quality/the-emerging-battle-against-fungal-infections-what-healthcare-organizations-can-do-to-help.html 4 How fast can mold grow after water damage? 1 2






Are you ready for the cannabis revolution?

Editor’s Note: This is a new column providing insights into today’s growing cannabis market and how commercial construction professionals can get involved.

I By Lynn Young As the Design and Construction Project Manager at Sherbinskis, Lynn Young is an advocate for cannabis diversity, equality and inclusion. A Certified Herbalists and Gardener from Melrose Hills, California, Young consults and manages cannabis retail dispensary construction and renovation projects. She also develops standard operating procedures and facility management systems, working closely with Sherbinskis Head of Retail, David Crane, to maintain brand integrity. You can reach her at or visit lynn-y-129a3497/.


n 2018, marijuana was legalized for recreational use in certain states, thus shifting cannabis industry trends by evolving the stigma on marijuana. In the wake of this legalization, cannabis companies begin to develop big cannabis concepts that would bring educational and social value in creatively designed spaces, making the marijuana market a big business today. Today’s cannabis market has curated peak interest for investment opportunities, expanding beyond medicinal use into opportunities like CBD, hemp, vaporizers, edibles, topicals and educating the consumer on the proper dosage. These expansions serve as a great way to diverse business opportunities. While the cannabis industry is still young, it is projected to increase revenue in the billions and create 250,000 jobs by 2022. For example, on a retail level, the cannabis market is a fast-evolving high risk,


high investment industry that can potentially face profitability challenges. Some of the industry leading heavy weights end up disappointing investors when faced with challenges at a retail level. Expansion of storefronts give opportunities to earn more revenue and court more customers. For construction professionals, these projections can have a successful local and national impact. Federal law can work in favor of geographically independent contracts yet, rapid growth fostering the need for cannabis companies to expand locations, allows for vertical business plans to develop into a national company offering service beyond generic construction. The need for owners/investors to increase revenue and capture customers heavily rely on acquiring real estate property to expand their cultivation, distribution and retail operations. That means expansion into a



Change everything you thought you knew about locks and keys. Try the locksmith alternative that helps you control lock changes, keep track of keys & reduce operating expenses.

Key Control, Made Simple.

Qualified buyers can try InstaKey for free! 1-800-316-KEYS • • CIRCLE NO. 53


THE CANNABIS CHRONICLES new market and territory for new and existing construction professionals abounds. Financial growth. Build brand awareness. Diversifying the company portfolio and the redevelopment of local business to nationwide. Today, cannabis is providing opportunities to pivot existing skill sets and experience into a rapidly expanding industry. Construction opportunities lie in building grow operations, distribution facilities and space for retail storefronts. There are also possibilities to capitalize peak interest and opportunity for redevelopment and economic growth. As construction professional opportunities unfold, the redevelopment of the company business structure can be enhanced to offer clients services such as custom design/ build solutions (think Green Construction), construction management, security planning, escalated permitting and compliance support.

One of the major challenges I see out there in the cannabis construction industry is the lack of knowledge and understanding of the need to have energy efficient and environmentally controlled spaces. Oftentimes, during the design and construction phase the client does not connect the dots with how building systems and design needs to be functional for operations and safety. Based on my experience and understanding of the needs within the cannabis industry as a property, facility and project. There are three main areas of concentration: cultivation, distribution and retail. Within these areas lie a multiplicity of needed trade services that are commonly unbeknownst to cannabis companies. These services protect, provide and assist in helping their business thrive.

While the cannabis industry is still young, it is projected to increase revenue in the billions and create 250,000 jobs by 2022.

In addition to your traditional trades such as HVAC, electrical, lightening, plumbing and paint, there are services needed for: • Storage facilities: The use of local storage facilities as warehouses to store equipment, marketing product, furniture, fixtures, display cases, supplies and all excessive inventory (cannabis products excluded) • Moving companies • Pavement companies • Locksmith • Fence & door companies (Specifically roll up) • Security: Cameras, Access Control, alarm systems, vaults • Cultivation & distribution: Initial construction & future build outs • Specialized Trade Services: Irrigation, Fertilizing Systems, Environmental Control, Water Purification, water recovery, Odor Mitigation, Filtered Ventilation, Specialized Extracting equipment, Fire Life, Roofing, Specialized refrigeration, Industrial FoodGrade equipment and areas • Facility services: Cleaning companies, Uniform, Apparel, Restroom & hygiene solutions, window, floor. Full facility solutions. • Specialized design solutions: living walls, floral installers, graphic designers, photographers, flooring solutions, privacy glass & window film • Space conversion & renovations The scene is changing, and becoming more inclusive and representative to the culture of cannabis and its roots. Today you have marketing savvy brands such as my latest client Sherbinskis, which has ushered in a new cannabis era. You will find trends that highlight brand identity, social consumption and social equity. Staying true to its roots, Sherbinskis’ design aesthetic is influenced by the love of fashion and music artists. At its most recently built dispensary located in Los Angeles Fairfax District, you will find its signature designer cannabis, images of music artists enjoying the product and meticulously designed apparel within a custom engaging designed space. The newest trend really is all about inclusion. CCR



Global Logistics

Experts With 100 years of experience, Suddath® has the resources, technology and specialized industry expertise to fulfill your construction supply chain needs. From FF&E installation to managing large-scale hospitality projects, our teams partner with you to get the job done on time and on budget.

We specialize in a variety of industries and environments, including: • RETAIL • RESTAURANT • HOSPITALITY • EDUCATION • HEALTHCARE


800.288.7833 | © 2019 Suddath Global Logistics, LLC; US DOT 2212216; NVOCC 2894NF; IATA No. 111919



A local resonance

Fort Worth's Alexan Summit captures historic spirit in modern residences Photography courtesy of LandDesign

By Heth Kendrick


ncovering the story of a place is not always easy, especially in multifamily projects where branding guidelines and aesthetics call for standard choices and features across multiple locations. Bucking the trend is Alexan Summit, a richly landscaped and decidedly original new housing complex in Fort Worth, Texas. Here, the design team took a deep dive into its neighborhood and the history of the place, discovering unique dimensions of the local context that became touchstones for decision-making for the architects, landscape design team and interior designers. These breakthroughs ultimately fueled the instant popularity of this multifamily project, not just because of its design inspiration, but also because of its a strong local resonance. The design approach exceeded the expectations of the client, Trammell Crow Residential, and resulted in a highly desirable offering with citywide buzz. With landscape architecture by LandDesign, the 6.6-acre, 375unit residential complex presented a unique opportunity to create a site blending Fort Worth’s rich heritage with contemporary influences and the latest living amenities. Generating real excitement and pride was the historical context of Alexan Summit’s location, in one of the city’s most storied neighborhoods. Situated southwest of downtown, the area was once known as Quality Hill—and quality meant “aristocracy,” at the time, reflecting its prominence among the first enclaves of affluence in the early 20th Century. Still the main road today, Summit Avenue, in those decades was known as the center of Fort Worth wealth and power. The large


estates of ranchers, oil tycoons, bankers and railroad men—the movers and shakers of the early cattle town—eventually became adapted for different uses in the following decades, becoming theaters, medical offices, hospitals and, most recently, a children’s home for orphans. Seeing the Alexan Summit projects through this historical lens, the design team of JHP Architecture, B2 Architecture and LandDesign worked with the seasoned developer to consider new and modern ways to adapt these historical precedents. The team took inspiration from murals, streetscapes and historic photos of Fort Worth as a gritty cow town, as well as the railroads, brick-and-mortar stores, and art deco furnishings one finds throughout the downtown landscape. The LandDesign team starts with the belief that place matters, and these historic elements are rich with historic value and meaning. The object of the work then became clear: What can it do to translate the historic and modern aspects of the city’s cultural identity into materials, textures, forms, and designs for this project’s courtyards and streetscape?





Reflecting this balance of antiquity and modernity, a key element of the project was to preserve the original trees on the site, which LandDesign contended had exceptional value in giving scale to the building as well as in preserving the original streetscape and the feeling of permanence and inherent beauty. Trammell Crow Residential says the preservation of those trees turned out to be the key to success: The integration of the original trees make the building “seem like it is been there forever” and earned accolades from city dwellers, preservationists, and many others. It helped set the tone of how the city’s longstanding assets should help inform decisions on details that at first may not reveal their true importance.

longstanding technique for cooling residences long before the advent of air conditioning. For the landscape design, the client originally envisaged a resort-style pool with tanning ledge and varied enticing exterior courtyard spaces for residents to enjoy, such as private cabanas, grilling stations and gaming areas. The design team’s deep dive into the historical record of this unique Quality Hill location really opened their eyes to the potential for telling a rich, detailed story of place. For the living experience, it resulted in indoor amenities that merge seamlessly with the new landscape and outdoor amenities, with many spaces paying direct homage to Fort Worth’s storied

For the streetscape, the design team focused efforts on incorporating native plantings and taking advantage of the big views available from the site. At grade, Alexan Summit sits about 50 feet higher than the Trinity River, offering sweeping views of Trinity Park, Downtown Fort Worth, the riverside green spaces, and West Fort Worth’s cultural district. These vistas informed decisions on the architecture and the landscape to maximize the panorama for the residents and create an integrated, natural setting. The project layout also includes two courtyards, and each has been thoughtfully designed in ways that also reflect both the native plant species and the historical context of the city. The material selections, including brick surfaces and various forms and textures, work together to recall the essence of the rugged Cowtown. Patterning on columns create a checkerboard look, one of the images that resonate with the classic fabric of Fort Worth. The design team also conceptualized elegant patios and a “passive courtyard" for ventilation and natural cooling—a

downtown. To the client, this meant volumes—it spoke to the difference in approach and the attention to how the courtyards feel and how they fit the context of what Fort Worth really is today. Taken together, the design for Alexan Summit merges regional colors and materials, native plantings and elements such as weathered steel, along with welcoming streetscapes and a wide, scenic overlook. The result sets this residential community apart from other recent efforts in the Dallas-Fort Worth metroplex. For the LandDesign team, it was an important opportunity to showcase the impact of a storytelling approach—creating designs from narratives that turn into places that matter—and to see how this technique can contribute to real success. Alexan Summit has been hailed as a premiere multifamily housing development that celebrates Fort Worth’s rich history, modern culture and offers residents state-of-the-art luxury amenities. It is a gratifying way to see landscape architecture contribute to the win. MH

Heth Kendrick, PLA, is a principal in the Dallas office at LandDesign, where he directs the landscape architecture practice and is responsible for design and business development.



We don’t just get permits.

We GET Permits... OUR SUCCESS IS MEASURED SOLELY BY THE APPROVAL AND PERMISSION OF OTHERS. We are a team of vetted professionals and highly respected industry pioneers who still seek the approval of others. After thirty years in the business, we know what we are doing.


Expedited service from state to state, from province to province; permits for the United States and Canada. Without experienced professionals guiding the process, one is liable to be derailed by road blocks which affect budget, time line and the sanity of your team.


(415) PERMITS EXT. 2 |





The Voice of Craft Brands

Mike Mullis, Lead Distiller, Manifest Distilling

All for one...

Why Manifest Distilling’s success goes to the team and its unity

The Voice of Craft Brands

All for one... Why Manifest Distilling’s success goes to the team and its unity

David Cohen, Head Distiller and President

Unity. If you are looking for the guiding principle driving the Manifest Distilling vision, that is where you will find it. When the Manifest team—David Cohen head distiller and president, partners Scott Kennelly, Trey Mills and Tom Johnson—talk about what continues to drive the Jacksonville, Florida spirit brand forward, they talk about each person’s contribution to the cause. Since joining forces in 2016, Cohen, Kennelly, Mills and Johnson have taken all the qualities of American craftsmanship—the grains, its network of co-ops across the country and those spirits, don’t forget the spirits—and turned Manifest Distilling into Jacksonville’s only organic distillery. Nestled in the revitalized downtown area near the baseball grounds and the Veterans Memorial Arena, Manifest continues to make it presence known in the spirits world. Cohen transitioned into the distillery business after spending years in film and publishing, even



attending the highly touted brewing school “The Siebel Institute” in Chicago, where he became a fixture in distilleries around the Windy City and in Kentucky. Living on the fringes of his dream, he learned the distilling craft, eventually heading back home to Jacksonville to kick things off. With an eye for sourcing the best ingredients, he focused on creating an organic brand defined by high quality. To get an inside look at how the Manifest team creates its magic, CBAM sat down with Cohen, GM Jim Webb and lead distiller Mike Mullis (MM).



By Michael J. Pallerino

Give us a snapshot of today’s craft distilling market from your perspective.

DC: It is split between people trying to guess the next big thing and simultaneously trying to catch up with the current big thing. The other half are the purists, who have a very clear vision, deep sense of community and do it because it is their passion. JW: It really burgeoned about four years ago and is coalescing as the market becomes crowded with quality products. MM: Locally, we are seeing more and more distilleries opening, much along the lines of the space years ago. A scene is being created that will force us to all keep up our game. What’s great here in the north Florida market is that each local distillery has a unique personality.

levels of growth in our first year continue through our third year, due to an emerging cadre of fiercely loyal customers. We also welcomed the acceptance of craft into the major chains here in Florida. JW: The renewed presence of the reenergized Florida Craft Spirits Guild was a welcome addition to the marketplace here. MM: We released our first 100% rye mash bill, and we should have made more of it. Come back in two to four years when the next barrels are ready.

Jim Webb, General Manager

What are some of the trends you see shaping up for 2020?

DC: Carrying forward with the split analogy, one side pushing the envelope with flavored and ready to drink (RTD) beverages like spiked seltzer, peanut butter whiskey, and the other side, an evolving maturity of aged product that is now old enough to be competitive with the major national brands. JW: More and more quality craft products are hitting the market. The industry is maturing. MM: We are hitting our four-year mark, which is allowing us to release more aged products. We are also still experimenting with small batch releases. We released a small batch brandy last year that sold out almost overnight, so am looking forward to larger batches next year. We are also working on some single malt whiskey projects.

Were there any surprises this year?

DC: With respect to Manifest, we saw the same

What is the Manifest Distilling story from a brand perspective?

DC: There was extreme attention paid from the beginning to a perspective, through bottle and label production. This stems from strict brand guidelines, to an unrelenting quality control process. JW: Everyone who is involved with MD is both an employee as well as a brand ambassador. No joke, but we all have drunk the Kool aid and are in this passionately.



Manifest Distilling

Walk us through your branding strategy.

DC: Consistency. Both in product design and product quality. Our strategy is very similar to our overall mission. Manifest embodies the belief that something can truly be created from nothing. And we are greater than the sum of our parts, which has shown through hospitality, consistency (again) and a desire to deliver a world-class product.

DC: Simple: Be authentic. People love a good story and want to know the people behind that story. A brand can only be as good as those elements. JW: It is all about relationships and making your customer feels that he or she is a personal and integral part of your brand. MM: We create a local product that is more so a quality product. Local gets us in the door, the quality keeps us there. And each batch we do is even better. I can’t wait to see what the next five years bring us.

Distillery cat, Ginny, named after our gin.

What is the one thing every craft spirit brand should be doing in the way of marketing?

DC: Be transparent. The consumer is savvier than ever and will ultimately see the truth behind any puffery. JW: Engaging locally, but always with an eye to expansion regionally. The rest will grow organically.

What’s the biggest issue today related to the marketing/sales side of the craft distilling business today?

DC: In Florida, it is draconian regulations preventing craft distilleries from building their brands by selling and engaging directly with the consumer. JW: We are pretty much the only industry that cannot sell its products directly to its consumers due to these post-prohibition era laws.

What is the secret to creating a branding story that your consumers can buy in to?



“It is all about relationships and making your customer feel that he or she is a personal and integral part of your brand.” — Jim Webb, GM



MM: Showcase local collaborations. When two local brands can work together, they both benefit far more than just working on islands.

What do you see as some of your biggest opportunities moving ahead?

DC: Deeper penetration into the Florida market outside of our home area here in Jacksonville, plus expansion into the Southeast region of the US. JW: Incorporating more events at our distillery over the last two years has driven customer engagement to new levels.


Manifest Distilling

MM: Getting our product out there to more people. We make a great product and getting that product into more markets is key. Three years ago, we were only producing a couple barrels of whiskey a month. Now we have multiplied that production and consumer response has been increasing.

What’s the biggest item on your to-do list right now?

JW: Getting through the holiday party and event season. MM: We are about to start the bottling of two new products, so balancing the time spent there with the regular day-to-day operations.

How does your tasting room space integrate into your branding/marketing strategies? July-Aug-2019.pdf



JW: It is our direct customer focal point. Again, it goes back to brand guidelines.

Does music and/or other arts play a role in your overall brand strategies?

JW: We directly support several local charitable arts and cultural organizations. We have created unique artist series bottles for the Jacksonville Area Cultural Council, as well as for The Stage Fund, an organization supporting the performing arts. MM: Does our bi-annual Gin & Juice Party count? DC: We are always looking for ways to engage and give back to our community. We are local, and support many local arts and cultural organizations through events, direct product donations and collaborations.

12:46 PM

Random shots with the Manifest Distilling crew What’s the most rewarding part of your job? Jim Webb: Engaging with our customers. Mike Mills: I get to do what I love to do. I enjoy coming to work. It’s not really a job when you enjoy what you do and everyone around you.




What was the best advice you ever received? David Cohen: Amazon founder Jeff Bezos said: “Be a builder, not a cynic.”






Webb: Give more than you take. What’s the best thing a customer ever said to you? Cohen: We hear a lot of “Thank you for what you do,” both from complimenting a product they have enjoyed, to hearing that we are making a difference in our community.










Commercial Construction Data


ollowing is a brief report on new commercial construction projects. The information is presented as a service of Commercial Construction Data, a product of Commercial Construction & Renovation. For more information, visit PROJECT NAME






Mill Haus Cidery

Eatonville, WA



New Construction

Q2 2020


Palm Desert, CA



New Construction

Q2 2020

Olive Garden

Spokane Valley, WA



New Construction

Q2 2020

James Beard Public Market

Portland, OR



New Construction

Q1 2021

Target - Prospector’s Plaza

Placerville, CA




Q3 2020

Bakersfield, CA




Q2 2020

Google Mixed-Use Development

San Jose, CA



New Construction

Q1 2021

Northgate Mall Redevelopment

Seattle, WA



New Construction

Q2 2020

Flower Market Mixed-Use

Los Angeles, CA



New Construction/Renovation

Q2 2020



Walmart Supercenter #1624-239 Online Grocery Pickup


HOSPITALITY: Disney Fantasy Tower

Anaheim, CA




Q2 2020

Home2Suites by Hilton

Woodland, CA



New Construction

Q2 2020

My Place Hotel

Medford, OR



New Construction

Q2 2020

New Compton High School Campus

Compton, CA



New Construction

Q1 2021

Pioneer Elementary School

Auburn, WA



New Construction

Q2 2020

Portland Community College - Progressive Creek Campus - Dealer Service Technology Building (DSTB)

Portland, OR




Q2 2020

Wailuku Civic Complex Phase 1B

Wailuku, HI



New Construction

Q3 2020

Town Hall Expansion

Los Altos Hills, CA




Q2 2020

New Animal Shelter - Fresno County

Fresno, CA



New Construction

Q1 2021

Health and Human Services Building Remodel

Yuba City, CA




Q2 2020



MEDICAL: Seattle Cancer Care Alliance Building Addition

Seattle, WA




Q2 2020

SCVMC Burn Center - Santa Clara County

San Jose, CA




Q1 2021

Wallowa County Health Care District Joseph Health Clinic

Joseph, OR



New Construction

Q2 2020



Our Best Lead Management Solution The result of more than 40 years of construction data expertise, Lead Manager+ delivers the best projects and the most up-to-date project information—so you can find and win more work. + Find the best projects for your business with custom views, filters, and searches + Get up-to-date project information to create the best possible bid + Grow your network by connecting with key players + Communicate effectively with instant access to actionable information + Intuitive and Easy-to-Use Interface + Search and See Results in Seconds + Easily Export and Download Documents or Search Results + Robust and Detailed Contact Information, Including Emails and LinkedIn Information + Organize Search Results Into Folders

+ Dashboard Provides an Instant Snapshot of Latest Projects, Saved Projects, Reminders, Project Heat Map, and Project Type Data + 80% Attachment Rate on Documents + More Searchable PDF Documents +

+ Access Lead Manager on the Go with Your Mobile Device

1-800-652-0008 CIRCLE NO. 61


Advertiser Page Reader Service No.

Advertiser Page Reader Service No.

Asa Carlton


Mike Levin


135 44

Beam Team Construction



155 52


71 33

Commerical Construction Coffee Talk


Commerical Construction & Renovation Summit 141-143









National Terrazzo & Mosaic Association




3 2


49 23


83 38

163 56


Commerical Construction & Renovation Profile Awards



Philadelphia Sign



Connect Source Consulting Group



Poma Retail Development, Inc



Construction Data Co. (CDC)



51, 59

24, 27


145 47

Quality Equipment Management



Construction One



Retail Maintenance Specialists



Controlled Power



Cummings Resources



Rockerz, Inc



D/13 Group




91 41

Dynamic Air Quality Solutions



FacilityRX Services




149 49

Federal Heath



Signage Solutions



FloorMax USA



SMI Sign Systems, Inc




33 15


55 26

Georgia Printco



159 54


151 50

The Blue Book Network



Hunter Building Corp



UHC Construction Services



IdentiCom Sign Solutions



Visual EFX Group




157 53 Warner Bros



Westwood Contractors, Inc



Window Film Depot



Wolverine Building Group



25 12



Jesco Lighting Group



61 28

Lakeview Construction, Inc



29, 41

13, 19

MC Group | Icon




Metropolitan Ceramics







Prime Retail Services


8, CVR4

6, 63

CVR2-1 1

SUBSCRIPTION SERVICES Call 678.765.6550: Call anytime. If no one answers, leave a detailed message and be sure to include your name, phone number and/or email address so we can contact you if we have any questions. Or write: C ommercial Construction & Renovation P.O. Box 3908 Suwanee, GA 30024 Moving?: Please let us know eight weeks in advance to make sure you do not have interruption in service. Remember to include both your old and new contact information. Duplicate Issues?: If you are receiving multiple copies of Commercial Construction & Renovation, please let us know. And please include information from both mailing labels. A subscription to Commercial Construction & Renovation is your subscription to better-design, better-built and better-maintained facilities.

Please contact us for all your subscription needs. We’re here to help! How To Reach Us Regarding Your Subscription Visit us online: 24 hours a day at All the information you need to take care of your subscription account is right here. Subscription Questions?: Please email

November/December 2019 • YES I wish to receive a FREE subscription to

P.O. Box 3908, Suwanee, GA 30024 678.765.6550 • 678.765.6551


Commercial Construction & Renovation.

Would you like information on Commercial Construction & Renovation People? Yes No Please check here if you would like to receive the Commercial Construction & Renovation email newsletter. Yes No 1. Please indicate your organization’s primary business: (choose one only)

INQUIRY and SUBSCRIPTION CARD • FAX to 678-765-6551 Signature_____________________________________________________ Date______________

(A) Retailer (U) Craft Brewery/Distributor (N) H ospitality (Hotel, Motel,

(P) Engineering Firm

City_____________________________________________ State_________ Zip______________

(H) Contractor/Builder/ Construction










10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25

26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81

(T) Government (L) Manufacturer/Supplier (Z) Other (please specify) ________________________________

2. Please indicate your primary job function: (choose one only)

(01) Corporate Management

(Owners, Partners, President, Chairman, Principal, CEO, CFO, COO, etc.)

Please check here if you do not wish to receive third party information on the latest products and services. To receive FREE product information from the individual companies featured in this issue, circle the number below that corresponds to the product number. Valid through May 31, 2020.

(S) Healthcare Facility

(G) Design Firm


Web site____________________________________ E-mail______________________________

(R) Shopping Center Owner

(O) Architecture Firm



(K) Financial/Purchasing Firm

(C) Restaurant


)_______________________________ Fax (

(Q) Management Company

Resort, Cruise Line etc., and Hospitality Management Company)

Name (please print)________________________________________________________________

Phone (

(I) Developer

(02) Senior Management

(Executive, Vice President, Director, etc.)

(03) Management (04) Facilities (05) Maintenance (06) Construction

(09) Design (10) Project Management (11) Estimator (12) Operations (13) Security (14) Purchasing (15) Environmental (16) Real Estate

( 99) Other (please specify):

(07) Architect (08) Engineer


All information must be provided. The publisher reserves the right to determine qualification for a free subscription.





by David Corson

Tis the season to give thanks


ell, another year is coming to a close, which means it is time to reflect on what will become another flight around the sun, and memories that made 2019 an exciting year, to say the least. We cannot do what we do without a team effort, so as it is customary with me at every year’s end, here are some welldeserved shout outs.

This year was very busy. Personally, my varsity high school men’s lacrosse team made it to the Georgia State Playoffs for the first time in school history—mission accomplished. On the business side, we launched our new Lead Up For Women Association, which over the course of the year produced 10 luncheons, printed six issues, launched a worldwide weekly radio show (which is now listened to in 17 countries with 20,000-plus listeners). Next year, we are offering five sanctuary retreats and our first national convention by year’s end. We also produced 10 CCRP Networking Receptions, two Executive Retreats, our 9th Annual Summit and six more healthy CCR issues for our subscribers’ reading pleasure. Plus, we increased our social media presence. In 2020, we will be launching our

Construction Coffee Talk weekly radio show at end of first quarter in 2020. We also redesigned our Craft Brand & Marketing magazine and digital media platforms, along with our new “CBAMies Awards” program, launching in early 2020. We cannot do what we do without a team effort, so as it is customary with me at every year’s end, here are some well-deserved shout outs: First, to my wife, son, five dogs, parents and other family relatives in helping me maintain my sanity and stay positive each and every day. With only so much time in the day, every one has a goal to “get-r-done,” and then some. Time sure does fly when you are having fun. “Thank You” to my doctors and dentist for keeping me healthy. Every day that I can get up and still be breathing is a blessing. “Thank You” to all of our subscribers, attendees, vendor sponsors, advertisers and web visitors, you are all golden in my eyes. We value our business partnerships, which, once again are priceless. To our editorial staff, artist, circulation and fulfillment personnel, printer, USPS and all of the other vendors who help us deliver our first class magazines and events—thank you for a job well done. To all of the players, parents, coaches, trainers, team bus driver and student body for an awesome job in helping us make the state playoffs. It will be something that I will remember for the rest of my life—thank you for all you do. And most of all, thank you to our armed forces, police, fire fighters and first responders who put it all on the line each day to keep our country safe so we can all live and prosper in the greatest country on earth-the good old USA and god speed to you all. So, as we close the books on 2019 and say hello to 2020, we wish you all a happy holiday season and prosperous New Year ahead. Here’s to good health, business prosperity and having fun, too. And as always—Keep the faith. CCR

Commercial Construction & Renovation (ISSN 2329-7441) is published bi-monthly by F&J Publications, LLC. The opinions expressed by authors and contributors to Commercial Construction & Renovation are not necessarily those of the editors or publisher. Commercial Construction & Renovation is not responsible for unsolicited manuscripts, photographs or artwork. Unsolicited materials will only be returned if a self-addressed, postagepaid envelope is included. Articles appearing in Commercial Construction & Renovation cannot be reproduced in any way without the specific permission of the publisher or editor.

Subscription: 1 year, $50 in U.S., Canada and Mexico; single copies, $10. 1 year, $190 International surface; $290 International air mail; International single copies $25. Printed in U.S.A. Known office of publication: 358 Aviemore Lane, Suwanee, GA. 30024. Periodicals postage paid at Suwanee, GA. 30024, and additional mailing offices. POSTMASTER: Send address changes to Commercial Construction & Renovation, P.O. Box 3908, Suwanee, GA 30024.



Turning imagination into reality.

™ and © 2019, Warner Bros. Entertainment Inc.


From Fifth Ave to Venice Beach. We’ve expanded to the West Coast Bringing decades of experience building high profile retail and office environments for the world’s largest brands. We’re ready to build for you. Tom Fenton, Business Development Manager (914) 244-9100 x 322 /





Your Source for Quality Retail Contractors The Retail Contractors Association is a national organization of high caliber retail contractors united to provide a solid foundation of ethics, safety, quality and professionalism within the retail construction industry. • 800-847-5085

Being a retail superintendent requires a

IS YOUR SUPERINTENDENT CERTIFIED? Ask your GC if they have a Superintendent on your project.

market segments. While all construction superintendents have responsibilities for schedule, productivity, safety, and quality on the project site, the challenges and constraints of the retail environment mean that a special training focus is needed. Superintendents must learn how to think like a retailer and a contractor throughout these projects. RCA’s Retail Superintendent Training Program addresses this need.

• At least three years of experience in retail construction • Completed OSHA 30-hour • Completed RCA's two-day workshop, which includes in-depth training on retail-focused customer service Superintendent exam

Learn more about the program & view a list of participating companies: Toll Free: 800-847-5085 | Phone: 703-683-5637 |

ADVISORY BOARD Isyol Cabrera - FOCUS Brands Ken Christopher - LBrands Mike Clancy - FMI Jeffrey D. Mahler - L2M, Inc. Jason Miller - JCPenney Company

Steven R. Olson, AIA - CESO, Inc. Charles Ross -

Seritage Growth Properties

Brad Sanders - CBRE | Skye Group Jeff Montang - JLM Retail









Mike McBride

Brad Bogart Rick Winkel Jeff Mahler Hunter Weekes

Eric Berg Mike McBride Justin Elder

About the Retail Contractors Association (RCA) RCA’s mission is to promote professionalism and integrity in retail construction through industry leadership in education, information exchange, and jobsite safety.

Phil Eckinger Carolyn Shames


As part of the RCA membership process, we vet contractors with a thorough review. Qualifications for membership include:

Jay Dorsey

OFFICERS President - Steve Bachman

Secretary/Treasurer - Eric Handley

Vice President - Ray Catlin

Immediate Past President - Rick Winkel

Retail Construction Services, Inc. Schimenti Construction Company

William A. Randolph, Inc.

Winkel Construction, Inc.

BOARD OF DIRECTORS 2020 Steve Bachman

2021 Jack Grothe

2020 Eric Berg

2022 Eric Handley

2020 Brad Bogart

2021 David Martin

2022 Ray Catlin

2021 Mike McBride

2021 Jay Dorsey

2021 Carolyn Shames

2021 Phil Eckinger

2021 Hunter Weekes

2020 Justin Elder

2020 Rick Winkel

Retail Construction Services, Inc. Gray

Bogart Construction, Inc. Schimenti Construction Company Triad Retail Construction, Inc. Eckinger Construction Co. Elder-Jones, Inc.

JG Construction William A. Randolph, Inc. H.J. Martin & Son, Inc. Westwood Contractors Shames Construction Weekes Construction, Inc. Winkel Construction, Inc.

PAST PRESIDENTS David Weekes 1990-1992 W. L. Winkel 1993 Robert D. Benda 1994 John S. Elder 1995 Ronald M. Martinez 1996 Jack E. Sims 1997 Michael H. Ratner 1998 Barry Shames 1999 Win Johnson 2000 Dean Olivieri 2001

Thomas Eckinger 2002 James Healy 2003 Robert D. Benda 2004-2006 K. Eugene Colley 2006-2008 Matthew Schimenti 2008-2012 Art Rectenwald 2012-2014 Mike Wolff 2014-2016 Robert Moore 2016-2017 Brad Bogart 2017-2018 Rick Winkel 2018-2019

• General contractor with significant business operations in retail construction, for a minimum of five years. • Excellent reputation in the industry; at least three retailer references are required. • Properly licensed in all states where the contractor conducts business. • Insured in accordance with industry standards. • Favorable EMR rating. • Able to provide Performance and Material Payment Bonds from an AM Best carrier rated A- or better. • Submission of an AIA 305 qualification statement. These rigorous requirements are reviewed regularly. For more information and the most up-to-date membership list, visit – click on Find a Contractor.



2019 Retail Contractors Association Members RCA Members (as of November 30, 2019)


Acme Enterprises, Inc.

Bogart Construction, Inc.

Commercial Contractors, Inc.

Jeff Lomber, President/CEO Roseville, MI 586-771-4800

Brad Bogart, President Irvine, CA 949-453-1400

Ken R. Sharkey, Vice President Grand Haven, MI 616-842-4540

All-Rite Construction Co. Inc.

Buildrite Construction Corp

Commonwealth Building, Inc.

Warren Zysman, President Garfield, NJ 973-340-3100

Bryan Alexander, Owner Kennesaw, GA 770-971-0787

Chris Fontaine, President Quincy, MA 617-770-0050

Atlas Building Group

Comet Construction

Construction One, Inc.

Brad Harris, Vice President, Operations St. Charles, MO 636-724-0000

Bernard Danzansky, Manager Boca Raton, FL 561-212-7563

William Moberger, Principal Columbus, OH 614-235-0057


Serving the Western States Region

Based in Snohomish, WA (360) 862-8316



2019 Retail Contractors Association Members Corstone Contractors LLC

Desco Professional Builders, Inc.

E.C. Provini Co., Inc.

Mark Tapert, Snohomish, WA 360-862-8316

Bob Anderson, President Ellington, CT 860-870-7070

Joseph Lembo, President Hazlet, NJ 732-739-8884

David A. Nice Builders, Inc.

Diamond Contractors, Inc.

Brian Bacon, Corporate Relations Director Williamsburg, VA 757-566-3032

Lori Perry, President Lee’s Summit, MO 816-650-9200

DeJager Construction, Inc. Daniel DeJager, President Grand Rapids, MI 616-530-0060


DLP Construction Company, Inc. Dennis Pigg, Jr., President Alpharetta, GA 770-887-3573


Eckinger Construction Company Phil Eckinger, President Canton, OH 330-453-2566

EDC Christopher Johnson, President Midlothian, VA 804-897-0900

Based in Greenville, SC


M.CARY, INC. is a professional general contracting firm serving a distinguished and diverse clientele throughout the New York metropolitan and surrounding areas over 25 years. Since 1995, filling construction needs of small startup companies to large organizations including universities and national retailers. From the pre-construction phase to the day you open for business and beyond, each job is given personal consideration and discriminating attention to detail. Once we are selected as the general contractor on a project we concentrate on nothing but completing the job on time and under budget, while still maintaining the high level of service our clients deserve.

M. CARY, INC. does whatever it take to meet our commitments. Our Dedication to our clients is the key to our success.

64 Toledo Street • Farmingdale, NY 11735 Tel: (631) 501-0024 Email: MEMBER DIRECTORY • 2019 EDITION


2019 Retail Contractors Association Members ELAN General Contracting Inc.

ESI Construiction

Fiorilli Construction, Inc.

Adrian Johnson, Founder and President San Diego, CA 619-284-4174

Mike Magill, VP of Business Development and Strategic Planning Meridian, ID 208-362-3040

Jeff Troxell, Executive Vice President Medina, OH 216-696-5845

Elder-Jones, Inc. Justin Elder, President Bloomington, MN 952-345-6069

Encore Construction, Inc.

Fi Companies Kevin Bakalian, Vice President of Operations Old Bridge, NJ 732-727-8100

Joe McCafferty, President Annapolis, MD 443-214-5379



Fortney & Weygandt, Inc. Mitch Lapin, President North Olmsted, OH 440-716-4000

Fred Olivieri Construction Company Dean Olivieri, President North Canton, OH 330-494-1007




CONCRETE 330.494.3542




2019 Retail Contractors Association Members Fulcrum Construction, LLC

H.J. Martin and Son, Inc.

Harmon Construction, Inc.

Mike Arasin, President Atlanta, GA 770-612-8005

David Martin, Executive Green Bay, WI 920-494-3461

William Harmon North Vernon, IN 812-346-2048

GGC National Contractors

Hanna Design Group Inc

Hays Construction Company, Inc.

Anthony Wincko, Vice President Pittsburgh, PA 412-367-5870

Jason Mick, President Schaumburg, IL 847-719-0370

Roy Hays, President Littleton, CO 303-794-5469


Hardesty & Associates

Healy Construction Services, Inc.

Robert Moore, President, West Region Anaheim, CA 714-491-1317

Scott Hardesty, Vice President Costa Mesa, CA 949-723-2230

Kathy Healy, President Crestwood, IL 708-396-0440

Nationwide General Contractor

Management Resource Systems, Inc. is licensed to build in all 50 states, British Columbia, Alberta, Saskatchewan, Manitoba, Ontario, and Puerto Rico. We specialize in retail construction. We recognize that a quality built project is the first and most vital step to reaching and retaining customers. As a result, a project built by MRS is built to exceed the satisfaction of our client, on time, every time!

336.861.1960 • 10


410-573-5050 Commercial General Contractor




Ground Up

Facade Renovations

The ONLY RCA General Contractor local to Washington D.C. MEMBER DIRECTORY • 2019 EDITION


2019 Retail Contractors Association Members Immel Construction

JAG Building Group Inc.

KBE Building Corporation

Pete Smits, Executive Vice President Green Bay, WI 920-468-8208

Matthew Allen, Director of Business Development Cape Coral, FL 239-540-2700

Michael Kolakowski, President & CEO Farmington, CT 860-284-7110

International Contractors, Inc.


Kerricook Construction, Inc.

Bruce Bronge, President Elmhurst, IL 630-834-8043

James Agresta Carpentry Inc. James Agresta, President Hackensack, NJ 201-498-1477

Ann Smith, Owner Litchfield, OH 440-647-4200

JA Carpentry Inc.

JG Construction

Lakeview Construction, Inc.

James Agresta, President Hackensack, NJ 201-498-1477

Mike Schmitt, President Chino, CA 909-993-9393

Kent Moon, President and CEO Pleasant Prairie, WI 262-857-3336




2019 Retail Contractors Association Members M. Cary, Inc.

National Contractors, Inc.

PWI Construction, Inc.

Bill Tucker, President Farmingdale, NY 631-501-0024

Michael Dudley, Vice President Excelsior, MN 952-881-6123

Jeff Price, President Las Vegas, NV 702-942-8400

Management Resource Systems, Inc.

Pinnacle Commercial Development, Inc.

R.E. Crawford Construction LLC

Douglas Marion, Vice President/ Principal High Point, NC 336.861.1960

Marco Contractors, Inc. Martin Smith, President Warrendale, PA 724-553-3823


Dennis Rome, Vice President Point Pleasant, NJ 732-528-0080

Jeffrey T. Smith, President Sarasota, FL 941-907-0010

Prime Retail Services, Inc.

Rectenwald Brothers Construction, Inc.

Donald Bloom, President & CEO Flower Branch, GA 866-504-3511

Art Rectenwald, President Cranberry Township, PA 724-772-8282


GERRY PELISSIER Office: (239) 540-2700 x30



2019 Retail Contractors Association Members


Retail Construction Services, Inc.

Russco, Inc.

Stephen Bachman, President Lake Elmo, MN 651-704-9000

Matthew Pichette, Vice President Fall River, MA 508-674-5280

Retail Contractors of Puerto Rico, Inc.

Sachse Construction and Development Corp.

Sean Pfent, President Ira Township, MI 586-725-4400

Jeff Katkowsky, VP, Chief Estimator Detroit, MI 313-481-8200

Rockford Construction Company

Scheiner Commercial Group, Inc.

Tom McGovern, COO Grand Rapids, MI 616-285-6933

Kelley Scheiner, CEO Monument, CO 719-487-1600


Schimenti Construction Company Matthew Schimenti, President Ridgefield, CT 914-244-9100

Shames Construction Company, Ltd. Carolyn Shames, President & CEO Livermore, CA 925-606-3000



2019 Retail Contractors Association Members Singleton Construction, LLC

Sullivan Construction Company

Thomas Grace Construction, Inc.

Denise Doczy-Delong, President-Owner Canal Winchester, OH 740-756-7331

Amanda Sullivan, Vice President Fort Lauderdale, FL 954-484-3200

Don Harvieux, President Stillwater, MN 651-342-1298

Taylor Bros. Construction Co., Inc.

Timberwolff Construction, Inc.

Jeffrey Chandler, Vice President Columbus, IN 812-379-9547

Mike Wolff, President Upland, CA 909-949-0380

TDS Construction, Inc.

TJU Construction, Inc.

Christina Scherer Bock, Vice President Bradenton, FL 941-795-6100

Tim Uhler, President Auburn, CA 530-823-7200

Solex Contracting Gerald Allen, President Temecula, CA 951-308-1706

Southwestern Services John Lee, President Fort Worth, TX 817-921-2466


50 STATES With over 40 years of Retail, Restaurant and Commercial construction experience.

Performance Builds Our Business

Nicole Ranalli | | 724-814-9049



From our teams of skilled project managers and tradesmen, to our approach and the detailed processes that make it all possible… We look at construction a little differently.

We’re ready to build for you. Tom Fenton Business Development Manager (914) 244-9100 X322

Stacy Peterson Business Development Manager (949) 316-3100 X768




2019 Retail Contractors Association Members Tom Rectenwald Construction, Inc. Aaron Rectenwald, President Harmony, PA 724-452-8801

Trainor Commercial Construction, Inc. Brian Trainor, Vice President San Rafael, CA 415-259-0200

Travisano Construction LLC Peter Travisano, President Davie, FL 412-321-1234


Triad Retail Construction Inc.

WDS Construction

Jay Dorsey, President Pearland, TX 281-485-4700

Ben Westra, President Beaver Dam, WI 920-356-1255

Tri-North Builders, Inc.

Weekes Construction, Inc.

David Brown, President, Retail Construction Fitchburg, WI 608-204-7227

Chandler Weekes, President Greenville, SC 864-233-0061

Warwick Construction, Inc.

Westwood Contractors, Inc.

Walt Watzinger, Vice President Houston, TX 832-448-7000

Mike McBride, President, Chief Operations Officer Fort Worth, TX 817-877-3800




2019 Retail Contractors Association Members William A. Randolph, Inc.

Wolverine Building Group

Eric Handley, Vice President Gurnee, IL 847-856-0123

Mike Houseman, President of North America Division Grand Rapids, MI 616-949-3360

Winkel Construction, Inc. Rick Winkel, President Inverness, FL 352-860-0500


Woods Construction, Inc. John Bodary, President Sterling Heights, MI 586-939-9991


National General Contractors specializing in Commercial Construction > Established in 1991 > Licensed in all 50 states > Tenant Improvements and Ground Up Construction > Pre Construction & Development Services > Construction Management




2019 Retail Contractors Association Members



SEPHORA Los Angeles, Calif.

With customers like Nike, Verizon Wireless, Gap and Sephora, you know you can count on our team to deliver an exceptional project. Timberwolff Construction, Inc., a Gray Company, has a successful track record of delivering specialty retail stores throughout the west region. As a Gray Company, Timberwolff is ranked as one of the top retail contractors in the nation, continuing to provide personalized services to our customers.

Unforgettable customer experiences and great projects.

Mike Wolff President (909) 949-0380

Building Retail Together.

For over five decades, Gray has been meeting the design and construction needs of the commercial (retail, restaurant, entertainment) industry. Our track-record speaks for itself, with thousands of commercial projects built, an industry leading repeat-customer rate, and a ranking of 16th in the nation.* What’s more, our team members love working together to deliver your project, earning our West Region office the 15th position as Top

LUSH Los Angeles, Calif.

Tenant Improvement Contractors in 2019 for OCBJ (Orange County Business Journal). Gray… leaders in commercial facility and distribution construction. * Top Retail Contractors by Engineering News-Record

Rob Christianson Vice President, Retail (714) 491-1317



2019 Retail Contractors Association Members

www.r e t a i l c o n s t r u c t i o n .com

A General Contractor who knows how to turn your virtuality to reality

T-Mobile Flagship

Retail Rolls-Outs | Tenant Improvements | Big Box | Flagships | Commercial Development


A nationwide full-service general contractor, specializing in retail, restaurant and commercial construction. Design and contracting services all under one roof.

Triad = Trusted General Contractor • • • • •

Experienced onsite supervision Responsive communications Clean presentable construction sites 100% OSHA compliance Nationwide warranties

2206 O’Day Road, Pearland, TX 77581




Construction and fixture installation expertise across the United States and Canada. INSTALLATION

Prime Retail Service’s installation division is led by dedicated and experienced project managers that will ensure every project runs smoothly. Retail installation is not all our installation division does. Our services also include: Special Projects * Merchandising * Hospitality * Resets and Roll-Outs * Décor * FF&E * Millwork Our installation division teams are experts in resets and rollouts, keeping your store open and operational throughout the process. With flexible work hours, we strive to make the process as easy and streamlined for your team as possible. Whether the space needs a full overhaul or just a small reset, Prime’s installation division can and will provide expertise on every project.



Prime has partnered with many of the big box retailers on construction projects such as remodels, new store build-outs, rebranding, as well as store-within-a-store projects. We have also done extensive work in financial institutions as well as restaurants. Our project managers will coordinate with your team to ensure that every project meets your exact needed specifications.


Prime’s construction division always brings value and integrity to every project. Our project managers work hard to keep all projects within budget and on-time.

As a general contractor Prime is able to work in 49 states. We have the capability to selfperform as well as manage sub-contractors on projects allowing us to maintain a high quality of work.

Prime Facility Services has the capability of providing your company with the ease of mind when it comes to the needs of your facility. General contracting, handy-man services, HVAC, plumbing, electrical, landscaping, parking lot care, and painting are just a few of the skills that our facility services division specializes in to help maintain and keep your facility working smoothly. Prime Mexico was established in 2012 and brings with it the experience of it’s parent company in the U.S. It’s current services include fixture installation and special projects but is currently working to expand operations in Mexico.

866.504.3511 | |



2019 Retail Contractors Association Members Excellence in General Contracng Services Client-Centered. Service Driven.

Proudly serving clients naonwide for over 35 years. We manage and facilitate the construcon process, so you can focus on driving sales. Through our commitment to providing superior quality, service, and value, Westwood Contractors delivers excellence in general contracng services. • • • • •

Naonwide experience (licensed in 48 states) Full range of pre-construcon services Shell and interior construcon Chain-wide rollout & rebranding programs Refresh and remodel programs

951 West 7th Street | Fort Worth, TX 76102 | 817.877.3800 | |………….. Addional offices in Phoenix, AZ and Charleston, SC.



616-949-3360 | WOLVGROUP.COM


Issuu converts static files into: digital portfolios, online yearbooks, online catalogs, digital photo albums and more. Sign up and create your flipbook.