Providing Excellent Guest Services
Bobby Soper
Bobby Soper
Bobby Soper has spent more than two decades in the gaming industry.
Bobby Soper
He started his career serving as Counsel and Senior Counsel for the Mohegan Tribe of Indians in Uncasville, Connecticut, and served in various leadership roles before earning a spot as the President and CEO of Mohegan Tribal Gaming Authority.
Bobby Soper
When it comes to running a successful casino, it’s all about the guest experience. Here are several tips that will help casino team members improve the experience of the guests.
Bobby Soper
1. Greet your regulars by name. 2. Smile while working and interacting with guests. 3. Always look your guests in the eyes.
Bobby Soper
1. Listen when the guests speak. 2. Recognize nonverbal communication. 3. Have a positive attitude.
Bobby Soper
Bobby Soper started Sun Gaming and Hospitality in 2017.
Bobby Soper
For more information on how he can help you with your gaming and hospitality needs, contact him at 860-823-8705 or visit his website, www.sun-gh.com, to see how he and his team can help you today.