BHF Annual Report 2020

Page 1

BOARD OF HEALTHCARE FUNDERS

ANNUAL

REPORT

2020

SERVING MEDICAL SCHEME MEMBERS


BOARD OF HEALTHCARE FUNDERS

OUR VISION To create a member-centric healthcare system that is affordable and accessible to the ‘health citizen’.

2020 ANNUAL REPORT


1 ANNUAL REPORT 2020

CONTENTS 2

ORGANISATIONAL ORGANOGRAM

3

MANAGEMENT & LEADERSHIP INCUBATOR INITIATIVE

5

MEMBERS & CLIENTS

7

CHAIRPERSON'S INTRODUCTION

8

MANAGING DIRECTOR’S REVIEW

23

ANNUAL FINANCIAL STATEMENTS

25

FINANCE AND AUDIT COMMITTEE REPORT

27

DIRECTORS’ RESPONSIBILITIES AND APPROVAL

28

REPORT OF THE INDEPENDENT AUDITORS

31

DIRECTORS’ REPORT

33

STATEMENT OF COMPREHENSIVE INCOME

34

STATEMENT OF FINANCIAL POSITION

35

STATEMENT OF CHANGES IN FUNDS AND RESERVES

36

STATEMENT OF CASH FLOWS

37

ACCOUNTING POLICIES

43

NOTES TO THE ANNUAL FINANCIAL STATEMENTS

53

SUPPLEMENTARY INFORMATION

58

CORPORATE GOVERNANCE REPORT

BOARD OF HEALTHCARE FUNDERS NPC


2 ANNUAL REPORT 2020

ORGANISATIONAL ORGANOGRAM Neo Khauoe Chairperson

Hleli Nhlapo Deputy Chairperson

HEALTHCARE FUNDERS

Katlego Mothudi Managing Director

SADC

ADMINISTRATORS

Open medical schemes

Restricted medical schemes

Mzamo Dlamini

Mark Bayley

Lee Callakoppen

Sabier Martinus

Teboho Makoetlane

Ali Mia Hamdulay

Antea Fourie-van Zyl

Thabi Mlotshwa

Moraki Mokgosana

Lungi Nyathi

Josua Joubert

Stan Moloabi

Shylet Sanyanga

Vusi Mbonani

Costa Raftopoulos

Callie Schäfer

Howard Stephens Mike Wilson BOARD OF HEALTHCARE FUNDERS NPC


3 ANNUAL REPORT 2020

MANAGEMENT TEAM

DR KATLEGO MOTHUDI Managing Director

MS ZOLA MTSHIYA Head of Stakeholder Relations and Business Development

DR RAJESH PATEL Head of Health Systems Strengthening

MR CHARLTON MUROVE Head of Research

MR ERIC RANTSHO Head of Shared Services and PCNS

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4 ANNUAL REPORT 2020

BHF LEADERSHIP INCUBATOR INITIATIVE The Leadership Incubator is a Board of Healthcare Funders NPC (BHF) initiative that seeks to develop and support managers and middle managers in the healthcare industry. It aims to hone strategic thinking around industry issues by providing a platform to network with peers and learn from some of the sector's top minds. We are proud that the BHF team forms part of this programme and participated in various industry initiatives in 2020.

ALICIA ELIJAH Manager: PCNS Admin and Customer Services

ELSABÉ GUROVICH BHF Admin Manager: Finance

EUNICA GUVAKUVA Section Head: PCNS Finance

FLORENCE CEBEKULU Section Head: PCNS Client Services

MARY MANAMELA Section Head: Key Accounts, Stakeholder Relations and Business Development

MOGALE LUCAS MOTHOAGAE Acting Section Head: PCNS Admin Department

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5 ANNUAL REPORT 2020

STRATEGIC GOALS UNIVERSAL HEALTH COVERAGE

Be the trusted driver of health system reform that incorporates all stakeholders

VALUE CHAIN ALIGNMENT

Maintain a fully aligned ecosystem where member needs are driven by all stakeholders

FINANCIAL STABILITY

Generate more revenue while fundamentally serving our members

THOUGHT LEADERSHIP AND BRAND

Proactively drive content and position the BHF as an industry thought leader

MEMBERS & CLIENTS

Compensation Fund Federated Employers Mutual Assurance Company (FEM)

6.5 Million lives

700 000 Beneficiaries

Zambia NHI Fund

'Health Citizen' 8 Countries

Employed Population

Healthcare Professionals/ Facilities/Pharmacies Practice Code Numbering Systems

70 000

Medical Schemes

Administrators & Managed Care Organisations

Namibian Regulators NAMAF & NAMFISA

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6 ANNUAL REPORT 2020

BHF MEMBERS as at December 2020 HEALTH FUNDERS (SA)

ADMINISTRATORS (SA)

Barloworld Medical Scheme

Medscheme Holdings (Pty) Ltd

BIMAF EC

Metropolitan Health Group

BIMAF WC

3Sixty Health

Bonitas Medical Scheme

Thebe Ya Bophelo Healthcare Administrators

BP Medical Aid Society

Universal Healthcare Administrators (Pty) Ltd

Building & Construction Industry Medical Aid Fund Cape Medical Plan CompCare Wellness Medical Scheme Compensation Fund Engen Medical Benefit Fund Fishing Industry Medical Scheme Government Employees Medical Scheme (GEMS) Grintek Electronics Medical Aid Scheme Horizon Medical Scheme Hosmed Medical Aid Scheme Imperial and Motus Medical Aid Libcare Medical Scheme Makoti Medical Aid Medimed Medical Scheme Medipos Medical Scheme Medshield Medical Scheme Nedgroup Medical Aid Scheme Old Mutual Staff Medical Aid Fund Opmed PG Group Medical Scheme Rand Water Medical Scheme Rhodes University Medical Scheme SABC Medical Aid Scheme SAMWUMED SEDMED

MANAGED CARE ORGANISATION (SA) Dental Information Systems (DENIS)

HEALTH FUNDERS (BOTSWANA) Botsogo Health Plan Botswana Public Officers Medical Aid Scheme (BPOMAS) PULA Medical Aid Botswana Medical Aid Society

ADMINISTRATOR (BOTSWANA) Associated Fund Administrators

HEALTH FUNDERS (NAMIBIA) Namdeb Medical Scheme Napotel Medical Aid Fund Renaissance Health Medical Aid Fund Nammed Medical Aid Fund Heritage Health Medical Aid Fund

HEALTH FUNDER (LESOTHO) Mamoth Employee Benefits

HEALTH FUNDER (MALAWI) Medhealth

Sizwe Medical Fund POLMED - South African Police Service Medical Scheme

HEALTH FUNDER (ESWATINI)

Sisonke Health Medical Scheme

Swaziland Medical Aid Fund

Suremed Health TFG Medical Aid Scheme

HEALTH FUNDERS (ZIMBABWE)

The Federated Employers

Bonvie Medical Aid Scheme

Mutual Assurance Company (FEM)

Cimas Medical Aid

Thebemed

Municipality of Masvingo Medical Aid Society

Tiger Brands Medical Scheme

Generation Health

Wooltru Healthcare Fund

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7 ANNUAL REPORT 2020

CHAIRPERSON'S INTRODUCTION The year 2020 was tumultuous as we grappled with various issues critical both to South African healthcare and that of the entire SADC region.

T

he unprecedented COVID-19 pandemic, which dominated the year in review, remains ongoing at the time of writing. Despite this being the BHF’s primary area of focus over the past 12 months, other areas of industry concern were not neglected. Fraud, waste and abuse (FWA) continues to challenge the industry – maybe more than ever during the pandemic. In recognition of International Fraud Awareness Week, the HFMU hosted its fourth and so far best attended annual healthcare FWA Indaba, held virtually in November 2020.

schemes. The national and provincial dashboards track the number of in-patient admissions, as well as the reasons for admission, i.e. whether for emergencies or elective procedures. COVID-19 meant that the BHF’s annual conference had to be cancelled. Nonetheless, we still published the second edition of the peer-reviewed Southern African Health Journal, and the seventh edition of our popular magazine, BHF360° into Healthcare. The latter was complemented by a standalone online supplement exclusively devoted to issues surrounding the pandemic.

Highlights included a review of the impact of the Protection of Personal Information Act (POPIA) on the sharing of information and data, as well as its impact from a doctor and patients’ perspective. The Private and Public Sector Partnership on Remunerative Work Outside the Public Service (RWOPS) between the BHF and provincial health departments was also highlighted.

These and other initiatives reflect the BHF’s ongoing commitment to its members and the health citizens of southern Africa. I would like to thank the entire team for going the extra mile during this challenging year.

The BHF launched its in-patient admissions dashboard, derived from data received monthly from member

MS NEO KHAUOE Chairperson

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8 ANNUAL REPORT MANAGING DIRECTOR’S REVIEW 2020 for the year ended 31 December 2020

MANAGING DIRECTOR'S REVIEW 2020

HIGHLIGHTS

South Africa records first COVID-19 case on 6 March By 31 December South Africa had a cumulative total of 1 057 161 COVID-19 cases COVID-19 is designated as PMB in terms of Medical Schemes Act Launches the BHF Inpatient Admissions Dashboard Hosts six-part virtual BHF Dialogue 2020 series Publishes the first BHF annual report on medical aid funds in Botswana Launches the BHF 'WE.R.EQUAL’ initiative to advance gender equality

Dr. Katlego Mothudi, Managing Director of the BHF, reflects on the year in review, which was an unprecedented one – not only for the BHF, but the world as a whole.

C

OVID-19 understandably took

of our members to assist various

centre stage in 2020 and the

governments, healthcare workers and

BHF played a key role in guiding its members, principal officers, boards of trustees, and CEOs. The healthcare sector as a whole had to adjust to a new normal whilst putting the needs of the health citizen first.

patients to combat the pandemic. The BHF partnered with 702 in a corporate social investment (CSI) initiative to mobilise resources in cash and kind for doctors in private practice across various locations

Addressing COVID-19 effectively

including townships, informal

requires legal changes in respect

settlements and remote and rural

of reimbursement and, in a special

areas. In addition, resources were

online publication devoted to

channelled to some non-profit

the pandemic, the BHF’s legal

organisations supporting the

department offered some insights

government in the fight against

on this subject, further to the Council

COVID-19. The initiative aimed to

for Medical Schemes (CMS) making

mitigate the risks faced by volunteers

COVID-19 a prescribed minimum

and other healthcare workers over

benefit (PMB) condition. As the

the shortage of personal protective

BHF we were also heartened by

equipment (PPE), hand sanitisers and

the measures taken by so many

disinfectants.

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9 ANNUAL REPORT 2020

FAR-REACHING IMPACT OF COVID-19 SOCIAL DIMENSIONS Restricted movement Social distancing policies Homeless individuals relocated

to temporary shelters

Ban of alcohol sales Closure of schools and

universities

Closure of international borders Increased incidence of

gender-based violence

64 790

DEATHS

Increased social unrest and

demonstrations

Sudden change in lifestyle and

reduced physical activity levels

2 280 488

ECONOMIC IMPLICATIONS

RECOVERIES

Production reduction Reduced demand for

household goods

Uncertainty with regard to

investments

2 728 602

Reduced economic activity

CASES

Reduced interest rates World Health Organisation (WHO) COVID-19 data for Africa end-2020

Retrenchments

HEALTH We are excited to have launched the 'WE.R.EQUAL’ initiative that seeks to advance gender equality within the BHF universe (board level, internally and industry-wide).

1. 2020 KEY HIGHLIGHTS 1.1. Impact of COVID-19 It is easy to get disheartened as we reflect on the past year.

The initiative strives to align the

Unprecedented strain was placed

BHF's strategic imperatives to the

on the global healthcare system,

UN's Sustainable Development Goal (SDG) Number 5 – achieve equality and empower all women and girls

Strained healthcare systems Essential health services not

prioritised

Access gaps widening Health workforce overwhelmed Loss of healthcare workers due

to COVID-19

Supply chain challenges,

resulting in medicine shortages

with greater concern for the African

Lack of PPE

continent, due to its relatively weak

Increased mortality rates

health structures.

Mental health problems

by 2030. We believe the healthcare

On 31 December 2019 a cluster of

industry can powerfully advance

pneumonia cases was identified in

the rights, dignity and diversity of

Wuhan City, Hubei Province, China.

everyone.

Chinese authorities reported a novel

These and other highlights of a year

WHO declared the outbreak a public

unlike any other are detailed herein.

health emergency of international

coronavirus on 7 January 2020. The

Substance abuse Resurgence of

Non-Communicable Diseases (NCDs)

Decline in health service

utilisation

Reduction in income for doctors

and hospitals

Buy-downs in respect of medical

scheme options

BOARD OF HEALTHCARE FUNDERS NPC


10 ANNUAL REPORT 2020

significance on 31 January 2020. As

and supply chain challenges, while

and costs of hospitalisation,

for South Africa, the first COVID-19

the latter include social distancing

including for all complications and

case was recorded on 6 March 2020;

and restricted movement, and

rehabilitation. In accordance with

with the government subsequently

reduced economic activity and

the Medical Schemes Act 1998, the

placing the country under lockdown

retrenchments.

use of designated service providers,

on 27 March 2020. According to National Institute of

Emerging healthcare technologies were accelerated by the COVID-19

clinical protocols and formularies should apply. This will be the case for as long as the pandemic persists.

Communicable Diseases (NICD)

pandemic. These include

statistics, by 31 December 2020

telemedicine, DATCOV sentinel

The BHF assisted in finalising the

South Africa had a cumulative total of

surveillance system that collects

benefit guide published by the

1 057 161 COVID-19 cases; 6 609 208

data from 2000 hospitals, artificial

CMS and was influential in creating

tests had been done cumulatively

intelligence (AI) in diagnostics/AI

and there was a total of 28 469

chat bots, business intelligence and

deaths. Recoveries currently stand

analytics platforms, 3D printing,

at 879 671; which represents a 93%

predictive analytics, precision

recovery rate.

medicine, block chain, digital contact

COVID-19 stripped away our illusions of certainty, as the industry faced many unknowns. Principal officers, boards of trustees, CEOs and the healthcare sector at large had to adapt immediately in order to navigate and survive the new normal.

tracing and interoperability.

1.2. COVID-19 as a PMB The CMS published Circular No 25 in which COVID-19 was declared a PMB condition. It stated that all cases of COVID-19 should be funded in full

The COVID-19 pandemic has had

in line with the current published

several diverse implications that

NICD guidelines, clinical protocols

impact South Africa and the rest of

and benefit guidelines. This should

the continent, not only in respect

cover: all consultations; all clinically

of health but also social and

appropriate diagnostic tests including

economic dimensions. The former

viral polymerase chain reaction (PCR);

include loss of healthcare workers

all clinically appropriate medication;

U S EFU L L INKS The COVID-19 regulations issued on 29 April 2020

https://www.gov.za/sites/default/files/gcis_document/202004 /43258rg11098gon480.pdf COVID 19 regulations made on 28 May for alert level 3

https://www.gov.za/sites/default/files/gcis_ document/202005/43364gon608s.pdf The NICD guidelines

https://www.nicd.ac.za/wp-content/uploads/2020/04/ COVID-19-Quick-reference-v12-09.04.2020_final-1.pdf

BOARD OF HEALTHCARE FUNDERS NPC

awareness around the meaning of this for members.

1.3. Industry stands together in the fight against COVID-19 A lot has happened in our world over the past year and our lives have shifted dramatically. We have been forced to relook at how we live, work and interact with one another. Some have lost their jobs; others have lost their loved ones. We are, however, encouraged that many have extended a helping hand to support families and communities affected by COVID-19. Individuals and businesses alike are working collaboratively and moving swiftly in this regard. The true meaning of leadership lies not in directing but in serving people, and such leadership has indeed emerged. The majority of BHF members implemented diverse and innovative strategies to support their beneficiaries during this time. These included charitable donations to support vulnerable communities, PPE donations to healthcare workers on the frontline, additional benefits and co-payment waivers, as well as cutting-edge apps providing virtual


11 ANNUAL MANAGING DIRECTOR’S REPORT REVIEW for the year ended 31 December2020 2020

NATIONAL DASHBOARD

PROVINCIAL DASHBOARD

INPATIENT ADMISSIONS

INPATIENT ADMISSIONS

04 December 2020

Eastern Cape

04 December 2020

National Inpatient Admissions

Inpatient Admissions

30000

3000

25000 20000

2500

15000

2000

10000

1500

5000

1000

Apr

May

Jul

2019

2020

Aug

Sep

Oct

Nov

500

365

357 361

353

345 349

337 341

333

325 329

321

313 317

309

301 305

293 297

289

281 285

277

269 273

265

257 261

249 253

245

237 241

233

225 229

221

213 217

205 209

201

193 197

189

181 185

177

169 173

Jun 2018

Type of admissions

161 165

157

149 153

145

137 141

133

125 129

93 97

89

117 121

113

105 109

81 85

Mar

101

73 77

69

61 65

57

49 53

Feb

Dec

0

Adjusted Capacity

1 6 11 16 21 26 31 36 41 46 51 56 61 66 71 76 81 86 91 96 101 106 111 116 121 126 131 136 141 146 151 156 161 166 171 176 181 186 191 196 201 206 211 216 221 226 231 236 241 246 251 256 261 266 271 276 281 286 291 296 301 306 311 316 321 326 331 336 341 346 351 356 361

Jan

45

37 41

29 33

5 9

1

25

17 21

13

0

Jan

2020

Feb

Mar

Apr

May

2018

30000

Covid‐19 Inpatient admissions in 2020 8000

20000

Jul

6000

Aug

2020

Sep

Oct

Nov

Dec

Adjusted Capacity

Covid‐19 Inpatient admissions in 2020 1200

2500

7000

15000

Jun

2019

Inpatient Types 2020

3000

9000

25000

1000

2000

Covid‐19

800

5000 10000

4000 3000

5000

2000 1 7 13 19 25 31 37 43 49 55 61 67 73 79 85 91 97 103 109 115 121 127 133 139 145 151 157 163 169 175 181 187 193 199 205 211 217 223 229 235 241 247 253 259 265 271 277 283 289 295 301 307 313 319 325 331 337 343 349 355 361

0 Elective

Covid‐19

1000

Adjusted Capacity

600

1000

400

500

200

0

0

0

Proportion of gender

Emergency

7,444,353

6,849,442

9.22%

Year‐on‐year (2019/2018) change in total number of female inpatient admissions

7.82%

Year‐on‐year (2019/2018) change in total number of male inpatient admissions

Adjusted Capacity

3,501,525

2,120,205

Female

Male

2019 Filled Full

F

2020 62% M 62% 100%

2020

12.37%

Year‐on‐year (2019/2018) change in total number of female inpatient Admissions

12.42%

Year‐on‐year (2019/2018) change in total number of male inpatient Admissions

M; 233,438

F; 383,304

M; 262,422

2018

2019 Filled Full

M, 38%

30% 47.7

53%

46.6

45.1 44.4

2019

2020 #REF! 63% 100%

63%

37%

#REF! 37% 100%

F, 62%

2020

Emergency

Average age

Type of admissions

48.0 47.2

192,868 MALE

2020

M, 38%

F, 62%

Type of admissions

523,147

2019

2018

F 62%

Average age

INPATIENT

ADMISSIONS TO DATE 330,279 FEMALE

38%

38% 100%

2020

F; 430,706

M 38%

M 38% F 62%

2018

2019, 693,128

2018, 616,742

5,621,730

2019

2018

Covid‐19

2020

INPATIENT ADMISSIONS TO DATE

M, 2,815,859

2018

Elective

Proportion of gender

F, 4,628,494

F, 4,237,770 M, 2,611,672

Medically necessary

1 10 19 28 37 46 55 64 73 82 91 100 109 118 127 136 145 154 163 172 181 190 199 208 217 226 235 244 253 262 271 280 289 298 307 316 325 334 343 352 361

1 9 17 25 33 41 49 57 65 73 81 89 97 105 113 121 129 137 145 153 161 169 177 185 193 201 209 217 225 233 241 249 257 265 273 281 289 297 305 313 321 329 337 345 353 361

Medically necessary

1 10 19 28 37 46 55 64 73 82 91 100 109 118 127 136 145 154 163 172 181 190 199 208 217 226 235 244 253 262 271 280 289 298 307 316 325 334 343 352 361

Emergency

1500

M; 48.7

Medically necessary

6%

Elective

11%

Covid‐19

F; 47.4

M; 46.9

F; 46.9

F; 48.2

M; 45.9

2018

2020

2019

2020

2020

24%

Emergency

54%

Medically necessary

7%

Elective

15%

Covid‐19

Chronic

Chronic

6,849,596

Total Inpatient Admissions 2018

54%

with Chronic Illness 2018

7,444,425

Total Inpatient Admissions 2019

54%

with Chronic Illness 2019

5,621,730

Total Inpatient Admissions 2020

616,742

Total Inpatient Admissions

54%

with Chronic Illness 2020

2018 55%

with Chronic Illness

2018

693,128

Total Inpatient Admissions

2019 54%

with Chronic Illness

2019

523,147

Total Inpatient Admissions

2020 54%

with Chronic Illness

2020

consultations and facilitating the

allows the Minister of Co-Operative

not need to obtain a Companies

submission of COVID-19-related claims.

Governance and Traditional Affairs

and Intellectual Property

(COGTA) to make regulations, issue

Commission (CIPC) certificate in

directions or authorise the issue of

order to conduct any business

directions concerning matters listed

during the state of disaster. The

therein only to the extent that it is

court held unequivocally that no

necessary for the purpose of:

law enforcement officers should

1.4. Industry hospital admissions dashboard The BHF launched the in-patient admissions dashboard, which is

request a CIPC certificate from

based on data received from member

(a) assisting and protecting the public;

schemes submitted monthly to the

(b) providing relief to the public;

of the Minister of Small Business

BHF. The national and provincial

(c) protecting property;

Development in this regard. The

‘dashboards’ have been created

(d) preventing or combatting

regulations stipulate that an

by the BHF to track the number of in-patient admissions, as well as the reasons for admission, i.e. whether for

disruption; or

anyone and set aside the directives

employer must provide every

(e) dealing with the destructive and

employee who may come into

other effects of the disaster.

direct contact with members of the public as part of their duties with a

emergencies or elective procedures.

cloth face mask to cover their nose

1.5. Legal updates

Legal changes aimed at addressing COVID-19

Section 27(2) of the Disaster

A decision of the Pretoria High

the nose and mouth when in a

Management Act, 2002 (DMA)

Court had held that businesses do

public place.

and mouth, or a homemade or other appropriate item that covers

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12 ANNUAL REPORT 2020

No-one is allowed to be in a public

dispensing or transportation of liquor

schemes are therefore legally obliged

place or enter a public building or

and the operation of the economic

to pay for testing and screening

premises if not wearing a cloth face

and public sector.

for COVID-19, as well as treatment

attendance at funerals, prohibitions

COVID-19 is now a PMB in terms of

are insisting on COVID-19 tests for

on evictions, places and premises

the Medical Schemes Act, for the

patients being admitted for elective

closed to the public, the sale,

period of the pandemic. Medical

surgeries, even when there is no

mask. The regulations also cover

and rehabilitation. Private hospitals

clinical evidence of infection.

HFMU PARTICIPANTS NAME OF ENTITY - PHASE 1 Agility Global Health Solution Bestmed Bonitas Chartered Accountants’ Medical Aid Fund (CAMAF) Compensation Fund The Federated Employers Mutual Assurance Company Dental Information System (DENIS) Government Employees’ Medical Scheme (Gems) Hosmed Iso Leso KeyHealth Liberty Medihelp Medscheme Holdings Metropolitan Health Group Momentum Health Momentum Thebe Ya Bopelo Opmed Private Health Administrators Polmed Preferred Provider Negotiators (PPN) Pps Profmed Providence Qhubeka Forensic Services Rand Water Medical Scheme Samwumed Health360 (Sechaba) Universal Healthcare Veripath/Verirad

1.6. CSI initiatives NAME OF ENTITY - PHASE 2 Bestmed Chartered Accountants’ Medical Aid Fund (CAMAF) CompCare Compensation Fund Discovery Health Fishmed Government Employees’ Medical Scheme (Gems) Hosmed Keyhealth Mamoth Health (Lesotho) Medihelp Medipos Medishield Momentum Medical Scheme Moto Health PG Industries Rand Water Medical Scheme Rand Water Medical Scheme Remedi Samwumed Samwumed Selfmed Sisonke Sizwe Suremed Thebemed Transmed

The BHF has undertaken to mobilise resources in cash and kind for doctors in private practice across various locations including townships, informal settlements and remote and rural areas. In addition, resources will also be channelled to some non-profit organisations currently supporting the government in the fight against COVID-19. The aim is to mitigate the risks faced by volunteers and other healthcare workers over the shortage of PPE, hand sanitisers and disinfectants. The rationale is that a lot of doctors in private practice, townships, informal settlements and remote and rural areas, as well as several non-profit organisations, are doing a lot of work in supporting government efforts to minimise the burden of COVID-19 on the public healthcare system. However, they face many risks given the shortage of N-95 protective masks, three-tier lower-cost masks for selected patients, scrub suits, hand sanitisers, disinfectant, sterile gloves, sterile disposable gowns, goggles, shoe covers, visors and related equipment.

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13 ANNUAL MANAGING DIRECTOR’S REPORT REVIEW for the year ended 31 December2020 2020

HFMU key stakeholders

Medical Schemes Employer Groups

Road Accident Fund

Administrators / Managed Care Organisations

H EALTHCARE F ORENSIC M ANAGEMENT U NIT

HFMU KEY STAKEHOLDERS

Special Investigations Unit

Compensation Funds Health Departments

The annual FWA indaba

The Private and Public Sector

In recognition of International Fraud

Outside the Public Service (RWOPS)

Awareness Week, the HFMU hosted

between the BHF and provincial

its fourth annual healthcare FWA

health departments was shared. A

Indaba in November 2020, virtually.

diverse panel of experts discussed

The Healthcare Forensics

With unprecedented attendance, the

high-impact collaboration to combat

Management Unit (HFMU) online

event brought together the industry’s

FWA in the healthcare industry.

portal has over 100 participants

leaders and stakeholders to share

Another panel of experts from across

representing various organisations.

information on key issues.

the region focused on strategies to

2. PROMOTING INDUSTRY STANDARDS 2.1. Fraud, waste and abuse

The HFMU online portal

Members have shared over 400 cases of investigations conducted

Partnership on Remunerative Work

prevent FWA in the wake of the global

The indaba featured various

COVID-19 pandemic.

in respect of FWA in the portal since

speakers, including representatives

its relaunch in 2018. The HFMU has

from the regulator, healthcare

expanded beyond South Africa and

forensic investigators, legal experts,

includes participants from Lesotho,

data scientists and actuaries.

Following the successful launch of

Namibia and Zimbabwe. The portal

Highlights included the review of the

the BHF HFMU FWA Dashboard

has been further developed for

impact of the POPIA on the sharing

Report in 2019, the industry has

members to share and analyse their

of information and data, as well as its

continued to collaborate and share

own data, in efforts to mitigate risk

impact from a doctor and patients’

data with the BHF. The participating

exposure.

perspective.

schemes and administrators share

The FWA dashboard

BOARD OF HEALTHCARE FUNDERS NPC


14 ANNUAL REPORT 2020

the data on a quarterly basis

CMS to address the challenges

through an automated process.

faced and establish remedial

In return, the BHF produces and

interventions where such

shares scheme-specific reports with

interventions are required.

participating members.

2.2. CMS S59 Panel Interim Report

2.3. Titanium Awards The 2020 Titanium Awards showcased the work of individuals and

CMS S59 investigation

organisations in the public and private

In 2019 The CMS established the

affordable, accessible and sustainable

Section 59 Investigation (S59), which

healthcare. The awards have evolved

was led by a panel of legal experts.

since their inception in 2014.

The purpose of the investigation was to probe allegations of racial profiling and unfair treatment of healthcare practitioners by medical schemes and administrators. An interim report was released by the panel in January 2020, and a media conference was held to announce the findings. In the report, the panel stated

sectors, driving change by creating

presented in the following categories: Titanium Award for Excellence in Creating Access to Healthcare: This award honours individuals, academics and organisations driving and supporting programmes, initiatives and campaigns in the fight against COVID-19, to create access to healthcare for communities. The award is open to all individuals and organisations in the healthcare sector, including medical schemes, administrators, pharmaceutical companies, public and private

Last year, the awards cast a spotlight

facilities, managed care companies,

upon organisations and individuals

small and medium entities (SMMEs),

dedicated to providing programmes

healthcare professionals, and

and initiatives that create access to

non-profit and government agencies,

healthcare services.

including CSI programmes.

The sixth virtual ceremony was

Bestmed scooped the prize for

sponsored by Insight Actuaries

the winning organisation and

and Consultants. Twelve entries

Dr Margaret Venter won in the

were received and the awards were

individual category.

that forensic investigations have revealed unfair racial discrimination by the medical schemes industry. However, it noted that there was no evidence of explicit racial bias in the algorithms and methods that administrators and medical schemes use to identify FWA. Stakeholders who wished to respond to the interim report were provided with an opportunity to do so within a specified period of time. The BHF, together with impacted members, have reviewed the full report and submitted responses to the panel. The BHF is committed to constructively engaging with the

Dr Margaret Venter is the current Secretary and co-founder of The Association of Palliative Care Practitioners of South Africa.

BOARD OF HEALTHCARE FUNDERS NPC


15 ANNUAL REPORT 2020

Titanium Award for Service

health citizen’ as the common thread.

Overall, the region handled the

to Membership: Open, Closed

Topics covered included:

pandemic better than anticipated,

and Self-Administered Medical

Comprehensive primary eye care

Schemes, Administrators and

compared to the experience of the USA and Europe, and there are

Managed Care Organisations:

Improving distribution of the health workforce

This award recognises and rewards

Out-of-pocket expenditure

other, not least that COVID-19 will

medical schemes administrators

Zimbabwe: role of non-state actors

still be with us for a while. As gender

and managed care organisations

Collaboration and reimbursement

equality advances, it is encouraging

providing the best service to their

to see that more and more

members. It celebrates industry

Primary care outcomes-based contract

excellence and unprecedented

Impact of underwriting

officers (POs). Demonstrating our

contributions to members.

Impact of Regulation 30

commitment to advancing this

Medscheme scooped the prize.

Afro-inclusive pharmacogenomics

agenda, the magazine profiled female

lessons we can learn from each

schemes now have female principal

Titanium Award for Best Paper:

CLICK HERE to access the BHF Southern

Nominees were judged on relevance,

African Health Journal online.

clarity, soundness and completeness. Barry Childs, Mudanalo Shavhani,

value to the industry. The magazine also examined

2.5. BHF360° into Healthcare

The winners in this category were

POs who are adding tremendous

alternative reimbursement mechanisms and looked at barriers

and Rachael van Zyl from Insight

The BHF published the seventh

to implementing capitation in South

Actuaries and Consultants.

edition of BHF360°, which recaps

Africa. It explored some constructive

key developments and events in

and progressive steps medical

2.4. The Southern African Health Journal

the healthcare sector over the past

schemes can take to improve the

12 months. As usual, this edition

current healthcare environment and

contained updates from several

Last year the BHF published the

of our neighbours in the Southern

pave the way for broadening access

second edition of the Southern Africa

African Development Community

Health Journal. The breadth of topics

(SADC) region, with the focus on how

CLICK HERE to access the BHF360° into

was considerable, with ‘health system

funders put the needs of the health

Healthcare magazine online.

strengthening for the benefit of the

citizen first during the pandemic.

BHF360°

SP

EC

IAL

to affordable care.

BHF360° DECEMBER 2020

CO

in to h e a lthca re

VID

-19

ED

ITI

ON

into healthcare

SOUTHERN AFRICAN

June 2020

04

What we have learnt in the context of medical schemes?

12

Telemedicine Enabling access for all

An ecosystem that meets the needs of the 'health citizen'

Health systems strengthening has become everybody's business

HEALTH

JOURNAL

/ 2020

Pushing Beyond. Solutions for Change.

Exploring the expected, unexpected and everything in between

COVER: In conversation with Neo Khauoe, BHF Chairperson p. 10

BOARD OF HEALTHCARE FUNDERS NPC


16 ANNUAL REPORT 2020

2.6. BHF360° into Healthcare: COVID-19 special edition In 2020 the BHF published a special edition of its annual magazine that looked at the unprecedented COVID-19 crisis from a healthcare industry perspective. Topics under the spotlight included: the different trajectories South Africa is potentially facing as the pandemic unfolds, and the need for models that can test for the variables, even while so much about the virus remains unknown. Addressing COVID-19 effectively will require legal changes in respect of

It can ensure that healthcare

this time of crisis in relation to

professionals reach more patients,

treatment of patients, testing and

while minimising direct contact.

the healthcare funding industry’s

CLICK HERE to access the BHF360° COVID-19 Special Edition online.

2.7. BHF Dialogue Series With the onset of COVID-19, the BHF saw an opportunity to align the healthcare industry on issues of common interest; virtual roundtable discussions sought to connect healthcare professionals and enable engagement and collaboration. Themes for the six-part series were: Reorganising our healthcare

perspective. Speakers shared insights on how countries have managed COVID-19 and strategies put in place to prepare for future crises.

2.8. Botswana Report The BHF presented a report on medical aid funds in Botswana. This is the first report prepared by the BHF for medical aid schemes in the SADC region. It is a useful tool for measuring the performance of these funds and evaluating their

reimbursement, and the BHF’s legal

ecosystem – putting the health

contributions to the population's

department offered some detailed

citizen first

health status, identifying gaps and

thoughts on this subject. A review of

Using technology to enhance our ecosystem

measures taken by a number of BHF

establishing areas of improvement to enhance member experiences of medical aid funds.

members provides an encouraging

Inspiring women leading change

picture of the industry’s participation

Embracing a digitally-enabled

The report will be useful for future

ecosystem – joining the dots

planning and the establishment of

in assisting various governments to combat the pandemic.

A roadmap towards strengthening Africa’s healthcare systems –

An overview of what we have learned

universal health coverage (UHC)

so far in the healthcare environment calls, inter alia, for better co-operation and co-ordination between funders

ready and resilient Sustaining the ecosystem, with the health citizen at the core.

and providers. Two contributions focus on the critical role technology can play

The sessions sought to create

and the need to harness it effectively,

engagement as well as a call to

especially telemedicine, a modality

action; exploring some of the trends

proven to enable access to healthcare.

that we have seen unfold during

BOARD OF HEALTHCARE FUNDERS NPC

industry-wide responses to some of the challenges identified. CLICK HERE to access the Botswana Medical Aid Funds Report online. The Botswana Medical Aid Funds

ANNUAL 2019 REPORT


17 ANNUAL REPORT 2020

1. REPRESENT MEMBER INTERESTS Lobby and advocate policy position on behalf of our members

n o

1

ti

Assist members with regulatory compliance Provide legal advice to membership on industry issues

Identify and monitor trends impacting our members

2

Promote unity and collaboration by creating platforms that enable our members to engage with the BHF and participate in industry issues Create networking opportunities Engage and develop relationships with key stakeholders

3. DEVELOP INDUSTRY STANDARDS

3

a l

2. CREATE PLATFORMS FOR MEMBER ENGAGEMENT

Promote best practice in the healthcare funding industry Promote healthcare quality Identify and recognise key role players in the industry

4. FACILITATE EDUCATION AND TRAINING

4

V

Protect the image of the industry

e u

Proposi

Assist in containing healthcare costs

Provide guidance Provide stewardship and facilitate thought leadership exchange on industry issues Enhance skills and knowledge within our membership Progress tracking reports on industry issues Promote stakeholder, consumer awareness and medical scheme member education

5 5. TRANSFORMATION THROUGH DEVELOPMENT Identify opportunities to drive transformation in the industry Graduate programme development

PROVIDE AND IDENTIFY OPPORTUNITIES

6

Profile our members and our industry

BOARD OF HEALTHCARE FUNDERS NPC


18 ANNUAL REPORT 2020

2.9. The Practice Code Numbering System (PCNS)

Facility 9%

The PCNS is a list of unique practice billing codes for providers of healthcare

Suppliers 0%

services in South Africa, Zimbabwe Namibia, Lesotho and Botswana. It

Group 2%

forms an integral part of the health systems in these countries and seeks to promote a uniform, national and legally constituted identifier for billing purposes. It furthermore assists in combating fraud, waste and abuse within the healthcare industry. The information below and alongside

Facility

Solus 89%

Group Solus

provides an overview of the key data

Suppliers

elements critical in identifying the number of practices registered and terminated in the past year, as well as remunerative work carried out by various providers outside the public sector.

500+

6

PRACTICES REGISTERED IN 2020

3 201

SOLUS PRACTICES

174

PRACTICES REGISTERED BY DISCIPLINE

SUPPLIERS

3 580

Practice Types Created in 2020 | Source: PCNS Data

508

57

GENERAL MEDICAL PRACTICES

GROUP PRACTICES

316 FACILITIES

488

TERMINATIONS

275

*RWOPS: Remunerative Work Outside of the Public Sector

BOARD OF HEALTHCARE FUNDERS NPC

OCCUPATIONAL THERAPISTS

RWOPS* JANUARY TO DECEMBER 2020

219

TOP 5

PSYCHOLOGISTS

419

REGISTERED NURSES

TYPES OF SOLUS PRACTICES REGISTERED

259

PHYSIOTHERAPISTS


19 ANNUAL MANAGING DIRECTOR’S REPORT REVIEW for the year ended 31 December2020 2020

3. REPRESENTING MEMBER INTERESTS 3.1. Low-cost benefit option (LCBO) appeal

healthcare funders and managed

the country, everyone had to adjust

care organisations. The Act gives

their ways of engaging by using

organisations and companies

different platforms.

12 months to make sure that they

The BHF participated in more than

are compliant. The deadline for

100 industry engagements over

compliance is 1 July 2021.

the course of 2020, using online

The BHF's appeal against a decision by the CMS taken on 18 January 2019,

The POPIA requires a complete

granting Discovery Life Limited an

re-examination of the manner in

exemption in terms of section 8(h)

which information is collected,

of the Medical Schemes Act from

processed, retained, retrieved and

the provisions of section 20 of the

destroyed in the healthcare funder’s

Medical Schemes Act, has been

business environment. Documents

upheld by the CMS Appeals Board.

such as standardised application

The decision orders includes: the setting aside of the decision of the CMS taken in January 2019, which granted the Discovery Life exemption; the suspension of the execution of the order setting aside the decision to exempt Discovery Life until 31 May 2021 or until

dialogues as a key tool. As part

forms, consent forms, medical report forms, member communications, standardised reports and any documents that constitute a contract between the funder on one hand providers on the other must all be possible to ensure compliance with

tation of the LCBO framework,

may have to be created in order to

whichever occurs first;

inform healthcare providers and

Allied Health Professions Council of South Africa Botswana Association of Medical Aid Funds Competition Commission Council for Medical Schemes

Health Professions Council of South Africa

reviewed and amended wherever the POPIA. New documentation

African Union

Emergency Medical Services

and beneficiaries or healthcare

the development and implemen-

STAKEHOLDERS ENGAGED

Hospital Association of South Africa Innovative Pharmaceutical Association of South Africa

suppliers of information they must

enrolment of new members on

be provided with in terms of the

Managed Care Organisations

the Discovery Comprehensive

POPIA. Wherever possible consent

Minister of Health

Primary Care or Discovery

should be obtained from a data

Essential Primary Care until the

subject for the processing of his/her/

the prohibition of the further

earlier of 31 May 2021 or the implementation of the LCBO framework.

its personal information – even in circumstances where the POPIA does

National Department of Health Namibian Financial Institutions Supervisory Authority

not necessarily require such consent.

3.2. Protection of Personal Information Act No 4 of 2013 (POPIA)

Namibian Association of Medical Aid Funds

3.3. Health systems strengthening engagements

National Treasury

Since the focus of the POPIA is

Continuous engagement with the

information gathering, processing,

healthcare industry is a cornerstone

storage and destruction, it greatly

of the BHF's vision and mission, with

affects entities that deal with large

a total of 172 engagements realised

amounts of personal data every

during the year under review. Of

day such as healthcare providers,

course, with COVID-19 looming over

Pathologists South African Medical Association The Association of Health Funders of Malawi WITS Health Consortium World Economic Forum World Health Organization

BOARD OF HEALTHCARE FUNDERS NPC


20 ANNUAL REPORT 2020

3.4. Public Relations (PR)

use video or phone calls to treat

a number of policy initiatives by

Communication played an important

access to healthcare and, within the

participating in various partnership

role in 2020 in allaying fears around

context of COVID-19, to minimise the

engagements, thought leadership

the role that medical schemes

risk of infection. The BHF was at the

presentations and industry forums.

would play within the context of the

forefront of driving communications

The BHF hosted a total of seven

pandemic, and their ability to pay for

around this milestone achieved by

facilitators and 62 speakers to

treatment relating to COVID-19.

medical schemes.

The BHF was instrumental in

3.4.2. Responding to key issues

of its continuous development, the BHF sought to contribute to

participate in assorted online policy engagements and discussions with the industry as noted below.

KEY DISCUSSION POINTS

this regard; providing clarity in messaging and consolidating the private funding voice and role of private healthcare funders within the context of the pandemic.

COVID-19 Issues/ Implications

3.4.1. Key topics covered

Demarcation Medical aids/Insurance Products

The following important topics

Conduct of Financial institutions Bill

communications efforts in the

Fraud, waste and abuse Governance Industry collaboration/ Areas of collaboration Insurance Products Introduction of National Health Insurance

were covered by the BHF in its year under review and provide an overview of the role that the BHF played in communicating on behalf of the private healthcare funders:

Covid-19 as a PMB

patients. This was critical in enabling

The BHF responded on key issues that impacted the health of members and the public. Trending topics included the need to defer elective surgery given concerns at the time that risk of in-hospital patient exposure to COVID-19 was high. The BHF also provided insights to members of medical schemes on key issues of concern, as well as shared perspectives on topics of discussion in the media.

3.4.3. Value of PR and Communications Efforts

The CMS revised various regulations

The total Advertising Value

including the PMB guidelines, which

Equivalent (AVE) generated during

saw the addition of the COVID-19

this period was R2 270 554.45.

treatment added as a PMB. The

This means that the BHF generated

BHF was influential in creating

publicity worth just over R2.2

Promulgation of Medical Schemes Act and Regulations

awareness around the meaning of

million without spending as much

this for scheme members, thereby

on communications efforts.

Recommendations on Low Cost Benefit Options

schemes would support members

Universal Health Coverage Lack of unique identifier for providers

Recommendations on PMB Regulatory Framework Submission on NHI Industry Sustainability Student VISA Framework

ensuring an understanding of how in the treatment of COVID-19.

Lifting ban on telemedicine The industry mobilised and came together to lobby the Health

This publicity was generated through public relations efforts alone, and no advertising expenses were incurred. Media coverage was generated with online, print and broadcast media.

Professions Council of SA (HPCSA) to

A total of 81 media clippings,

lift the telemedicine ban to broadly

including print and online articles,

permit doctors and therapists to

and broadcast interviews were

BOARD OF HEALTHCARE FUNDERS NPC


21 ANNUAL MANAGING DIRECTOR’S REPORT REVIEW for the year ended 31 December2020 2020

BHF PERSPECTIVES & INSIGHTS SHARED IN THE MEDIA DURING 2020 The BHF welcomes lift on the HPCSA ban on telemedicine. Medical schemes to address medical scheme member concerns. Addressing the medical scheme payment holiday issue, COVID-19 costs. Leveraging the private healthcare sector to work collaboratively with government in the fight against COVID-19. Patients urged to defer elective surgery unless it is a medical emergency. Preventative measures to be taken during the winter season. The BHF releases first report on Botswana’s medical schemes landscape. The BHF responds to the CMS circular on medical scheme member support and exemption guidelines. Effective health coverage for at-risk populations Towards the journey to achieving UHC in a time of crisis. The BHF’s women leaders give their perspective on healthcare challenges and recommendations to build a better healthcare system press release. COVID-19 lessons and its future impact on healthcare systems. Low-cost benefits with medical schemes remain a challenge.

published, providing commentary and perspectives from the BHF in the media during 2020.

4. TRAINING & EDUCATION 4.1. Trustee training The BHF undertook extensive virtual trustee training in 2020 as part of the BHF and Wits Business School Trustee Development Programme. Sessions were well-attended with 21 attendees overall; representing seven member schemes and eight non-member organisations.

TD P

T RUSTEE D EVELOPMENT P ROGRAMME

the spotlight included the law

make recommendations for the

relating to schemes, trustees’

Registrar’s consideration.

responsibilities and ethical leadership. The BHF also conducted

Dr Rajesh Patel, head of the BHF’s

two governance workshops in 2020.

health systems strengthening department, has been re-appointed

5. APPOINTMENTS

to serve on the CMS’ PMB

BHF Managing Director, Dr Katlego Mothudi, has been appointed to

Review Advisory Committee. The committee's main objective

Four countries were represented:

serve on the CMS’ FWA Advisory

is to make recommendations in

Malawi, Namibia, eSwatini and

Committee. The purpose of

respect of a comprehensive set

South Africa. A pass rate of 90%

the committee is to advise

of out-of-hospital and in-hospital

was recorded and issues under

the industry on this issue and

essential healthcare benefits.

BOARD OF HEALTHCARE FUNDERS NPC


22 ANNUAL REPORT 2020

Highlights of Member Engagements during 2020 B H F M e m b e r S t a ke h o ld er En g a g e m e nt s for 2020

364

54

84%

61% 60% 48% 34% 35%

40%

39%

35%

21% 13%

13% 0%

Networking Platforms/Sessions created for BHF Members as of

17 November 2020 2% 2% 2% 9% 19% 6% 2% 85% 2% 33% 4% 37% 6% 6% 11% 11% 4% 9% 4% 9% 11% 4% 7% 9% 4% 4% 4% 2%

Total CONNECTIONS with Members Across Africa as of

Jan-20 Feb-20 Mar-20 Apr-20 May-20 Jun-20

Membership Base Engagement Ratio by Month

17 November 2020

17 November 2020

AGM Annual Report Beneficiaries Management BHF Industry Feedback BHF Update & Projects BHF Value Proposition Claims Management ENGAGEMENT FOCUS COVID19 Update, Response, Tests, Members, etc Key Issues Members Effective Coverage Are Engaged On Fraud, Waste and Abuse (FWA) Governance Healthcare Insights, Innovation, Tech, Trends, Workers HFMU Knowledge Management (KM) Legal/Regulatory/Law/Statutory Low Cost Benefit Options (LCBO) Managed Care Medical Schemes, Benefits & Changes CONTACTS WITH NHI PCNS Prescribed Minimum Benefits (PMB) 11 10 2 Public Private Partnerships Research, Academia, R&D Botswana eSwatini Lesotho Student Visas Telemedicine Trustee Development Universal Health Coverage (UHC) Women in Healthcare

Overall Membership Base Level of Engagement

Jul-20 Aug-20 Sep-20 Oct-20 Nov-20 Dec-20

as of

PLUS, we've also extended our marketing

17 November 2020

ACROSS AFRICA Engagements by Country in 2020

reach beyond

Africa

302

MEMBERS

By Country

BHF MEMBERS Botswana

Malawi

eSwatini

20

18

12

Namibia

South Africa

Lesotho Malawi

Zimbabwe

Namibia South Africa Zimbabwe

TYPE OF ENGAGEMENT LEVEL OF ENGAGEMENT

Q1

Q2

Q3

47%

61%

76%

11

19

17

Q4

40%

With Members

STAKEHOLDER SESSIONS

Q1

Q2

Q3

7

Q4

6. MEMBER ENGAGEMENT

the Malawi Regional Meeting. The

of Medhealth Limited and Mr Sidney

Engaging with our members and

regional meeting was aimed at

Chikoti, the CEO of Medical Aid

building relationships with them

reflecting on matters pertaining

Society of Malawi.

ensures that we meet their needs.

to healthcare in the region and

We are pleased to share our member

served as a platform for the region

engagement dashboard for 2020 with our members; it details in tabular and dashboard form the many and varied BHF activities designed to generate outcomes that attain our strategic goals and sustain the organisation.

to delineate practical solutions for taking the sector forward. Over 40 delegates from various medical schemes including Medhealth were present and the Association of Health

6.1. New members In 2020, the Federated Employers Mutual (FEM) Assurance Company and Botsogo Health Plan were welcomed onboard as new members.

Funders in Malawi was also launched at the event. The speakers included

In March 2020, the BHF also

Ms. Elsie Munthali – Interim President

partnered with the Association of

of Association of Health Funders in

KATLEGO MOTHUDI

Health Funders in Malawi to host

Malawi, Mr. Bright Kamanga the CEO

Managing Director

BOARD OF HEALTHCARE FUNDERS NPC


23 ANNUAL REPORT 2020

ANNUAL FINANCIAL STATEMENTS for the year ended 31 December 2020 BOARD OF HEALTHCARE FUNDERS NPC

23


24 ANNUAL FINANCIAL STATEMENTS for the year ended 31 December 2020

COUNTRY OF INCORPORATION AND DOMICILE

South Africa

NATURE OF BUSINESS

“To promote the interest of members as medical schemes and administrators with a view to efficient access of their subscribing members to healthcare benefits.”

DIRECTORS

N J Khauoe A K Mia Hamdulay

Restricted Schemes - SA Administrators - SA

Chairperson-Elected 28 July 2020 Chairperson until 28 July 2020

J K Mothudi M R Bayley L R Callakoppen M E Dlamini A Fourie-van Zyl J H Joubert T B Makoetlane S Martinus J V M Mbonani T Mlotshwa C M Mokgosana B O S Moloabi H L Nhlapo N Nyathi C Raftopolous S N Sanyanga H C Schäfer H Stephens M C Wilson

Executive Administrators - SA Open Schemes - SA SADC - eSwatini Open Schemes - SA Open Schemes - SA SADC - Lesotho Restricted Schemes - SA Open Schemes - SA Restricted Schemes - SA SADC - Botswana Restricted Schemes - SA Administrators - SA Administrators - SA Restricted Schemes - SA SADC - Zimbabwe SADC - Namibia Restricted Schemes - SA Restricted Schemes - SA

MD

SECRETARY

Michelle Beneke - Beneke Gantley Inc

COMPANY REGISTRATION

2001/003387/08

REGISTERED OFFICE

Lower Ground Floor South Tower 1Sixty Jan Smuts Jan Smuts Avenue cnr Tyrwhitt Avenue Rosebank 2196

POSTAL ADDRESS

PO Box 2863 Saxonwold 2132

ATTORNEYS

Adams and Adams Attorneys

BANKERS

Nedbank Limited

AUDITORS

SizweNtsalubaGobodo Grant Thornton Inc

BOARD OF HEALTHCARE FUNDERS NPC

Resigned 29 November 2020 Resigned 16 November 2020 Resigned 8 September 2020 Appointed 19 November 2020


25 ANNUAL FINANCIAL STATEMENTS for the year ended 31 December 2020

FINANCE AND AUDIT COMMITTEE REPORT Composition of the Finance and Audit Committee Owing to the size of the company, the Board of Directors resolved to appoint a Finance and Audit Committee that will undertake additional functions. The Finance and Audit Committee is also responsible for providing oversight in respect of risk management. A risk register is reviewed on a regular basis. These risks are monitored by this Committee. At 31 December 2020, the membership of the Finance and Audit Committee comprised: H Stephens Director (Executive)

Chairperson from 29 November 2020 and Financial Consultant for the 2020 Financial Year

A Fourie-van Zyl

Director (Non-Executive)

Chairperson until 29 November 2020

L R Callakoppen

Director (Non-Executive)

Member since 28 July 2020

J K Mothudi

Managing Director (Executive)

By invitation

J V M Mbonani

Director (Non-Executive)

Member until 8 September 2020

S D H Odendaal

Independent

Member

M C Wilson

Director (Non-Executive)

Member

The Chairman, or in his absence, at least one member of the Finance and Audit Committee attends the Annual General Meeting.

Functions of the Finance and Audit Committee The public interest score of the company is less than 350. In addition, the company has not, in terms of its Memorandum of Incorporation, agreed to adopt the Enhanced Accountability Requirements as set out in Chapter 3 of the Companies Act 71 of 2008 (Companies Act). However, in the spirit of good corporate governance and in alignment with the provisions of the King Report on Corporate Governance for South Africa, 2016 (King IV), the Board of Directors has formed the Finance and Audit Committee, which holds meetings with the key role players on a regular basis and by the unrestricted access granted to external auditors. In the current year, four meetings were held by the Finance and Audit Committee. The details of membership and attendance are set out on page 57. The Terms of Reference of the Finance and Audit Committee are reviewed on a regular basis to ensure that they remain relevant. In these Terms of Reference, the main responsibilities are: • Considering the appointment of the external auditors, assessing their independence and making appropriate recommendations, through the Board, to members for consideration at the Annual General Meeting; • Discussing, with the external auditors, the auditor’s engagement letter; • Recommending to the Board the external audit fee and pre-approving any non-audit services; • Ensuring that the provision of non-audit services does not impair the external auditor’s independence or objectivity; • Reviewing the annual financial statements prior to Board submissions; • Reviewing policies and processes; • Enquiring of the external auditors about significant financial risks or exposure; • Reviewing, with the internal auditors, the internal audit process; • Reviewing and monitoring corporate governance practices; and • Reviewing the company’s risk management assessment.

BOARD OF HEALTHCARE FUNDERS NPC


26 ANNUAL FINANCIAL STATEMENTS for the year ended 31 December 2020

FINANCE AND AUDIT COMMITTEE REPORT (CONTINUED) Statement of Internal Control Based on the assessment by the Finance and Audit Committee of the results of the internal audit of the company’s system of internal controls and risk management, including the design, implementation and effectiveness of the internal financial controls and considering information and explanations given by management and discussions with both the internal and external auditors on the results of their audits, nothing has come to the attention of the Finance and Audit Committee that caused it to believe that the company’s system of internal controls and risk management is not effective and that the internal financial controls do not form a sound basis for the preparation of reliable financial statements. The opinion of the Finance and Audit Committee has been recommended to the Board for approval.

Annual Financial Statements The Finance and Audit Committee has evaluated the annual financial statements for the year ended 2020 and concluded that they comply, in all material aspects, with the requirements of the Companies Act and the International Financial Reporting Standard for Small and Medium-sized Entities. The Finance and Audit Committee, therefore, recommended the approval of the annual financial statements to the Board. The financial statements for the current year have been prepared in accordance with the International Financial Reporting Standard (IFRS) for Small and Medium-sized Entities.

Internal Audit Outsourced Risk and Compliance Assessment (Pty) Ltd continued to provide internal audit services.

External Auditor The auditors are engaged to provide members with an independent opinion as to whether or not the annual financial statements fairly present, in all material aspects, the financial position of the company and its financial performance and cash flows in accordance with the International Financial Reporting Standard (IFRS) for Small and Medium-sized Entities and the requirements of the Companies Act 71 of 2008. The Finance and Audit Committee has been provided with a management letter by the external auditors. Management indicated that all representations made to the independent auditors were accurate and appropriate.

_______________________________________________ H STEPHENS Johannesburg 27 May 2021

BOARD OF HEALTHCARE FUNDERS NPC


27 ANNUAL FINANCIAL STATEMENTS for the year ended 31 December 2020

DIRECTORS’ RESPONSIBILITIES AND APPROVAL The directors are required by the Companies Act of South Africa, 2008, to maintain adequate accounting records and are responsible for the content and integrity of the annual financial statements and related financial information included in this report. It is their responsibility to ensure that the annual financial statements fairly present the state of affairs of the company at the end of the financial year and the results of its operations and cash flows for the period then ended, in conformity with the International Financial Reporting Standard for Small and Medium-sized Entities. The external auditors are engaged to express an independent opinion on the annual financial statements. The annual financial statements are prepared in accordance with the International Financial Reporting Standard for Small and Medium-sized Entities and are based upon appropriate accounting policies consistently applied and supported by reasonable and prudent judgments and estimates. The directors acknowledge that they are ultimately responsible for the system of internal financial control established and place considerable importance on maintaining a strong control environment. To enable the directors to meet these responsibilities, the Board sets standards for internal control aimed at reducing the risk of error or loss in a cost effective manner. The standards include the proper delegation of responsibilities within a clearly defined framework, effective accounting procedures and adequate segregation of duties to ensure an acceptable level of risk. These controls are monitored and all employees are required to maintain the highest ethical standards in ensuring the company’s business is conducted in a manner that in all reasonable circumstances is above reproach. The focus of risk management in the company is on identifying, assessing, managing and monitoring all known forms of risk across the company. While operating risk cannot be fully eliminated, the company endeavours to minimise it by ensuring that appropriate infrastructure, controls, systems and ethical behaviour are applied and managed within predetermined procedures and constraints. The directors are of the opinion, based on the information and explanations given by management, that the system of internal control provides reasonable assurance that the financial records may be relied on for the preparation of the annual financial statements. However, any system of internal financial control can provide only reasonable, and not absolute, assurance against material misstatement or loss. The directors have reviewed the company’s cash flow forecast for the year to 31 December 2021 as part of the going concern assessment and, in the light of this review and the current financial position, they are satisfied that the company has or will have access to adequate resources to continue in operational existence for the foreseeable future. The external auditors are responsible for reporting whether the annual financial statements are fairly presented in accordance with the applicable financial reporting framework. The annual financial statements have been examined by the company’s external auditors and their report is presented on pages 28 to 30. The annual financial statements set out on pages 33 to 52 which have been prepared on the going concern basis, were approved by the Board on 27 May 2021 and were signed on its behalf by:

_______________________________________________ N J KHAUOE Johannesburg 27 May 2021

_____________________________________________

DR J K MOTHUDI

BOARD OF HEALTHCARE FUNDERS NPC


28 ANNUAL FINANCIAL STATEMENTS for the year ended 31 December 2020

REPORT OF THE INDEPENDENT AUDITORS to the members of the Board of Healthcare Funders NPC Opinion We have audited the Separate Annual Financial Statements of the Board of Healthcare Funders NPC set out on pages 33 to 52, which comprise the statement of financial position as at 31 December 2020, and the statement of profit or loss and other comprehensive income, statement of changes in funds and reserves and statement of cash flows for the year then ended, and notes to the financial statements, including a summary of significant accounting policies. In our opinion, the financial statements present fairly, in all material respects, the financial position of the Board of Healthcare Funders NPC as at 31 December 2020, and its financial performance and cash flows for the year then ended in accordance with the International Financial Reporting Standard for Small and Medium-sized Entities and the requirements of the Companies Act of South Africa.

Basis for opinion We conducted our audit in accordance with International Standards on Auditing (ISAs). Our responsibilities under those standards are further described in the Auditor’s Responsibilities for the Audit of the Financial Statements section of our report. We are independent of the company in accordance with the Independent Regulatory Board for Auditors’ Code of Professional Conduct for Registered Auditors (IRBA Code) and other independence requirements applicable to performing audits of financial statements in South Africa. We have fulfilled our other ethical responsibilities in accordance with the IRBA Code and in accordance with other ethical requirements applicable to performing audits in South Africa. The IRBA Code is consistent with the corresponding sections of the International Ethics Standards Board for Accountants’ International Code of Ethics for Professional Accountants (including International Independence Standards). We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion.

Other information The directors are responsible for the other information. The other information comprises the information included in the document titled “Board Of Healthcare Funders NPC (Non-Profit Company in terms of Section 10 of the Companies Act, 2008) Separate Annual Financial Statements for the year ended 31 December 2020”, which includes the Directors’ Report as required by the Companies Act of South Africa and the supplementary information on pages 51 to 55. The other information does not include the financial statements and our auditor’s report thereon. Our opinion on the financial statements does not cover the other information and we do not express an audit opinion or any form of assurance conclusion thereon. In connection with our audit of the financial statements, our responsibility is to read the other information and, in doing so, consider whether the other information is materially inconsistent with the financial statements, or our knowledge obtained in the audit, or otherwise appears to be materially misstated. If, based on the work we have performed, we conclude that there is a material misstatement of this other information, we are required to report that fact. We have nothing to report in this regard.

BOARD OF HEALTHCARE FUNDERS NPC


29 ANNUAL FINANCIAL STATEMENTS for the year ended 31 December 2020

REPORT OF THE INDEPENDENT AUDITORS (CONTINUED) Responsibilities of the directors for the financial statements The directors are responsible for the preparation and fair presentation of the financial statements in accordance with the International Financial Reporting Standard for Small and Medium-sized Entities and the requirements of the Companies Act of South Africa, and for such internal control as the directors determine is necessary to enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error. In preparing the financial statements, the directors are responsible for assessing the company’s ability to continue as a going concern, disclosing, as applicable, matters related to going concern and using the going concern basis of accounting unless the directors either intend to liquidate the company or to cease operations, or have no realistic alternative but to do so.

Auditor’s responsibilities for the audit of the financial statements Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material misstatement, whether due to fraud or error, and to issue an auditor’s report that includes our opinion. Reasonable assurance is a high level of assurance but is not a guarantee that an audit conducted in accordance with ISAs will always detect a material misstatement when it exists. Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of these financial statements. A further description of our responsibilities for the audit of the financial statements is included in the Appendix to this auditor’s report. This description, which is located on page 30, forms part of our auditor’s report.

_______________________________________________ PATIENCE BHEBHE SizweNtsalubaGobodo Grant Thornton Inc. Director Registered Auditor 2 June 2021 20 Morris Street East Woodmead

BOARD OF HEALTHCARE FUNDERS NPC


30 ANNUAL FINANCIAL STATEMENTS for the year ended 31 December 2020

REPORT OF THE INDEPENDENT AUDITORS (CONTINUED) Auditor’s responsibilities for the audit of the financial statements As part of an audit in accordance with ISAs, we exercise professional judgement and maintain professional scepticism throughout the audit. We also: • Identify and assess the risks of material misstatement of the financial statements, whether due to fraud or error, design and perform audit procedures responsive to those risks, and obtain audit evidence that is sufficient and appropriate to provide a basis for our opinion. The risk of not detecting a material misstatement resulting from fraud is higher than for one resulting from error, as fraud may involve collusion, forgery, intentional omissions, misrepresentations, or the override of internal control. • Obtain an understanding of internal control relevant to the audit in order to design audit procedures that are appropriate in the circumstances, but not for the purpose of expressing an opinion on the effectiveness of the company’s internal control. • Evaluate the appropriateness of accounting policies used and the reasonableness of accounting estimates and related disclosures made by the directors. • Conclude on the appropriateness of the directors’ use of the going concern basis of accounting and based on the audit evidence obtained, whether a material uncertainty exists related to events or conditions that may cast significant doubt on the company’s ability to continue as a going concern. If we conclude that a material uncertainty exists, we are required to draw attention in our auditor’s report to the related disclosures in the financial statements or, if such disclosures are inadequate, to modify our opinion. Our conclusions are based on the audit evidence obtained up to the date of our auditor’s report. However, future events or conditions may cause the company to cease to continue as a going concern. • Evaluate the overall presentation, structure and content of the financial statements, including the disclosures, and whether the financial statements represent the underlying transactions and events in a manner that achieves fair presentation. We communicate with the directors regarding, among other matters, the planned scope and timing of the audit and significant audit findings, including any significant deficiencies in internal control that we identify during our audit.

BOARD OF HEALTHCARE FUNDERS NPC


31 ANNUAL FINANCIAL STATEMENTS for the year ended 31 December 2020

DIRECTORS’ REPORT for the year ended 31 December 2020

The Directors present their report for the year ended 31 December 2020.

MAIN BUSINESS AND OPERATIONS The company promotes the interest of members as medical schemes and administrators with a view to efficient access of their subscribing members to health care benefits. The operating results of the company are set out in the attached financial statements. Expenditure on the upgrade to the PCNS system continued at high levels but this was offset by curtailed expenditure in other areas.

DIRECTORS NAME

DATE OF APPOINTMENT

DATE OF RESIGNATION

M R Bayley

17 August 2017

South Africa

L R Callakoppen

21 November 2019

South Africa

M E Dlamini

13 September 2018

eSwatini

A Fourie-van Zyl

08 February 2016

South Africa

J H Joubert

19 June 2018

South Africa

N J Khauoe

17 May 2018

South Africa

T B Makoetlane

22 November 2018

Lesotho

S Marthinus

22 November 2018

South Africa

J V M Mbonani

23 July 2019

South Africa

A K Mia Hamdulay

19 August 2015

South Africa

C M Mokgosana

01 April 2019

Botswana

B O S Moloabi

23 July 2019

South Africa

J K Mothudi

01 September 2017

South Africa

H L Nhlapo

28 July 2015

South Africa

N Nyathi

30 November 2016

South Africa

C Raftopolous

26 August 2014

South Africa

S N Sanyanga

19 August 2015

Zimbabwe

H C Schäfer

28 September 2016

Namibia

H Stephens

08 February 2016

South Africa

M C Wilson

13 September 2018

South Africa

29 November 2020

16 November 2020 8 September 2020

COUNTRY

ACCOUNTING FRAMEWORK The financial statements have been prepared in accordance with the International Financial Reporting Standard (IFRS) for Small and Medium-sized Entities.

BOARD OF HEALTHCARE FUNDERS NPC


32 ANNUAL FINANCIAL STATEMENTS for the year ended 31 December 2020

DIRECTORS’ REPORT (CONTINUED) for the year ended 31 December 2020 TAXATION Prior to the incorporation as a Section 21 company, the Board of Healthcare Funders NPC (BHF) was an unincorporated association, exempt from income tax. After incorporation under Section 21 of the previous Companies Act, BHF had to reapply for a tax exemption certificate. The exemption certificate was approved on 22 March 2012 without an effective date. However, all amounts owed to the BHF have been refunded. For the current year, no taxation has been provided as a result of the tax exempt status granted by the South African Revenue Service.

PRACTICE CODE NUMBERING SYSTEM On 18 March 2014 Council for Medical Schemes wrote to the company advising that the tender for the administration of PCNS had not been awarded to the company. The company then launched legal proceedings contesting the legality of the tender award. An arrangement was also reached with the Council for Medical Schemes that the company would continue to administer PCNS pending the outcome of the legal proceedings. There have been no further legal proceedings in the current year and no legal costs have been incurred in respect of this matter. The only known exposure is any future potential legal costs to be incurred to close out on this matter. Further engagement occurred during 2020 and progress is being made.

GOING CONCERN The annual financial statements have been prepared on the basis of accounting policies applicable to a going concern. This basis presumes that funds will be available to finance future operations and the realisation of assets and settlement of liabilities, contingent obligations and commitments that will occur in the ordinary course of business.

COVID-19 The financial impact of COVID-19 on BHF was not as great as had been expected. The revenue from members was maintained and was even increased due to the adding of new members. Unfortunately, the annual conference was cancelled with a loss of revenue and the continuation of set up costs. As business travel was restricted during the pandemic the company used virtual platforms to successfully communicate with members. These sessions were well received by our members and brought considerable recognition to BHF efforts. The company implemented new work from home practices in terms of its Business Continuity Plan. A new cloud-based switchboard facility was implemented and staff were able to connect remotely to all BHF systems. All additional COVID-19 related costs were offset by reductions in other expense categories.

SUBSEQUENT EVENTS There have been no facts or circumstances of a material nature that have occurred between the accounting date and the date of this report.

AUDITORS SizweNtsalubaGobodo Grant Thornton Inc were appointed as external auditors for a three-year term which ended in 2020. The Board has recommended the renewal of the contract with SNG for 3 more years which has been submitted to the members for ratification at the next AGM.

BOARD OF HEALTHCARE FUNDERS NPC


33 ANNUAL FINANCIAL STATEMENTS for the year ended 31 December 2020

STATEMENT OF COMPREHENSIVE INCOME for the year ended 31 December 2020

NOTES

2020 R

2019 R

Revenue

3

47 497 998

43 872 000

Other Income

4

1 195 407

12 195 674

Operating Expenses

25

(48 109 902)

(56 987 660)

OPERATING (DEFICIT)/SURPLUS

5

583 503

(919 986)

Investment Revenue

6

2 421 637

3 272 356

TOTAL SURPLUS/(DEFICIT) FOR THE YEAR

3 005 140

2 352 370

TOTAL COMPREHENSIVE INCOME/(LOSS) FOR THE YEAR

3 005 140

2 352 370

BOARD OF HEALTHCARE FUNDERS NPC


34 ANNUAL FINANCIAL STATEMENTS for the year ended 31 December 2020

STATEMENT OF FINANCIAL POSITION for the year ended 31 December 2020

NOTES

Non-Current Assets

2020 R

2019 R

2 735 035

3 212 725

Investment in Subsidiary

10

100

-

Property, Plant and Equipment

8

2 728 638

3 203 463

Intangible Assets

9

6 297

9 262

40 956 478

36 809 810

Current Assets Trade and Other Receivables

11

574 099

759 451

Cash and Cash Equivalents

12

40 382 379

36 050 359

TOTAL ASSETS

43 691 513

40 022 535

Reserves

36 073 019

33 067 879

Accumulated Funds

13

25 110 622

22 177 586

PCNS Reserve

16

10 962 397

10 890 293

7 618 494

6 954 656

100

-

Current Liabilities

Intercompany Loan account

20.2

Trade and Other Payables

14

6 933 267

6 198 716

Provision for Leave Pay

15

685 127

755 940

43 691 513

40 022 535

TOTAL FUNDS RESERVES AND LIABILITIES

BOARD OF HEALTHCARE FUNDERS NPC


35 ANNUAL FINANCIAL STATEMENTS for the year ended 31 December 2020

STATEMENT OF CHANGES IN FUNDS AND RESERVES for the year ended 31 December 2020

Accumulated funds R

PCNS Reserve R

Total R

20 974 889

9 740 620

30 715 509

2 352 370

-

2 352 370

Transfer from PCNS reserve

(1 149 673)

1 149 673

-

BALANCE AT 31 DECEMBER 2019

22 177 586

10 890 293

33 067 879

3 005 140

-

3 005 140

(72 104)

72 104

-

25 110 622

10 962 397

36 073 019

BALANCE AT 31 DECEMBER 2018 Surplus for the year

Surplus for the Year Transfer to PCNS Reserve BALANCE AT 31 DECEMBER 2020

BOARD OF HEALTHCARE FUNDERS NPC


36 ANNUAL FINANCIAL STATEMENTS for the year ended 31 December 2020

STATEMENT OF CASH FLOWS for the year ended 31 December 2020

Notes

CASH FLOWS FROM OPERATING ACTIVITIES Cash receipts from Customers / Members Cash paid to Suppliers and Employees

2020 R

2019 R

4 729 781

4 892 595

48 912 276

56 179 963

(46 604 132)

(54 559 724)

Cash generated / (utilised) by operating activities

19

2 308 144

1 620 239

Interest received

6

2 421 637

3 272 356

CASH FLOWS FROM INVESTING ACTIVITIES

(397 761)

(146 465)

Replacement of property, plant and equipment

(411 761)

(155 884)

14 000

9 419

4 332 020

4 746 130

36 050 359

31 304 229

40 382 379

36 050 359

Proceeds on disposal of property, plant and equipment Net increase in cash and cash equivalents Cash and cash equivalents at the beginning of the year

Cash and cash equivalents at the end of the year

BOARD OF HEALTHCARE FUNDERS NPC

12


37 ANNUAL FINANCIAL STATEMENTS for the year ended 31 December 2020

ACCOUNTING POLICIES for the year ended 31 December 2020 1

CORPORATE INFORMATION

The financial statements of Board of Healthcare Funders NPC (Non-Profit Company in terms of Section 10 of the Companies Act, 2008) (the “company”) for the year ended 31 December 2020 were authorised for issue in accordance with a resolution of the Directors on 27 May 2021. The company is a non-profit company in terms of Section 10 of the Companies Act, 2008 incorporated and domiciled in South Africa with its membership comprising administrators, medical schemes and societies in South Africa, Botswana, Lesotho, Mozambique, Namibia, eSwatini, Malawi and Zimbabwe.

2

PRESENTATION OF ANNUAL FINANCIAL STATEMENTS

The financial statements set out on pages 33 to 52 have been prepared in accordance with the International Financial Reporting Standard (IFRS) for Small and Medium-sized Entities and in accordance with the Companies Act of South Africa, (2008). These financial statements are presented in Rands which also represents the functional currency of the company. All financial information is presented in Rands and has been rounded to the nearest Rand except where otherwise stated.

2.1

Property, plant and equipment

Property, plant and equipment are stated at cost, excluding the costs of day-to-day servicing, less accumulated depreciation and any accumulated impairment in value. Such cost includes the cost of replacing part of such property, plant and equipment when the cost is incurred if the recognition criteria are met. The carrying values of property, plant and equipment are reviewed for impairment when events or changes in circumstances indicate that the carrying value may not be recoverable. An item of property, plant and equipment is derecognised upon disposal or when no future economic benefits are expected from its use or disposal. Any gain or loss arising on derecognition of the asset (calculated as the difference between the net disposal proceeds and the carrying amount of the asset) is included in surplus or deficit in the year the asset is derecognised. The assets’ residual values, after straight line depreciation is applied, are reviewed on an annual basis and adjusted to an end value of R1, if there is any indication of additional usage. Depreciation rates for the assets are as follows: Furniture and fittings: Office equipment: Computer equipment: Leasehold improvements:

5% to 20% 16.67% 20% 12.5%

BOARD OF HEALTHCARE FUNDERS NPC


38 ANNUAL FINANCIAL STATEMENTS for the year ended 31 December 2020

ACCOUNTING POLICIES (CONTINUED) for the year ended 31 December 2020 2.2

Intangible assets

Intangible assets acquired separately are measured on initial recognition at cost. The cost of intangible assets acquired in a business combination is fair value as at the date of acquisition. Following initial recognition, intangible assets are carried at cost less any accumulated amortisation and any accumulated impairment losses. Internally generated intangible assets are not capitalised, and expenditure is charged against surplus or deficit in the year in which the expenditure is incurred where these costs do not meet the recognition criteria. The useful life of the PCNS intangible asset is assessed to be finite and has been impaired to R1 in prior periods (Refer to Note 9). The useful life of the assets is estimated as follows: Computer software 3 to 15 years PCNS software 3 to 15 years Research costs Research costs are expensed as incurred.

2.3

Impairment of assets

The company assesses at each reporting date whether there is an indication that an asset may be impaired. If any such indication exists, the company makes an estimate of the asset’s recoverable amount. An asset’s or cash generating unit’s recoverable amount is the higher of an asset’s fair value less costs to sell and its value in use and is determined for an individual asset, unless that asset does not generate cash inflows that are largely independent of those from other assets or groups of assets. Where the carrying amount of an asset exceeds its recoverable amount, the asset is considered impaired and is written down to its recoverable amount. The difference between the carrying value and recoverable amount is recorded in surplus or deficit. In assessing value in use, the estimated future cash flows are discounted to their present value using a pre-tax discount rate that reflects current market assessments of the time value of money and the risks specific to the asset. Fair value less costs to sell is the amount obtainable from the sale of an asset in an arm's length transaction between knowledgeable, willing parties, less the costs of disposal. The best evidence of the fair value less costs to sell of an asset is a price in a binding sale agreement in an arm's length transaction or a market price in an active market. If there is no binding sale agreement or active market for an asset, fair value less costs to sell is based on the best information available to reflect the amount that an entity could obtain, at the reporting date, from the disposal of the asset in an arm’s length transaction between knowledgeable, willing parties, after deducting the costs of disposal. In determining this amount, an entity considers the outcome of recent transactions for similar assets within the same industry. An assessment is made at each reporting date as to whether there is any indication that previously recognised impairment losses may no longer exist or may have decreased. If such indication exists, the recoverable amount is estimated. A previously recognised impairment loss is reversed only if there has been a change in the estimates used to determine the asset’s recoverable amount since the last impairment loss was recognised. If that is the case the carrying amount of the asset is increased to its recoverable amount.

BOARD OF HEALTHCARE FUNDERS NPC


39 ANNUAL FINANCIAL STATEMENTS for the year ended 31 December 2020

ACCOUNTING POLICIES (CONTINUED) for the year ended 31 December 2020 2.3 Impairment of assets (continued) That increased amount cannot exceed the carrying amount that would have been determined, net of depreciation, had no impairment loss been recognised for the asset in prior years. Such reversal is recognised in surplus or deficit. After such a reversal, the depreciation charge is adjusted in future periods to allocate the asset’s revised carrying amount, less any residual value, on a systematic basis over the remaining useful life.

2.4

Financial instruments

Initial recognition and measurement All financial instruments are recognised at the trade date. Trade date is the date at which the company committed to purchase the asset. Financial instruments are initially recognised when the company becomes party to the contractual terms of the instruments and are measured at the transaction price. Financial liabilities and equity instruments are classified according to the substance of the contractual agreement on initial recognition. Transaction costs are included in the initial measurement of the financial instrument. Subsequent to initial recognition these instruments are measured as set out below.

Financial assets Accounts receivable At the end of each reporting period, the trade receivables are reviewed to determine whether there is any objective evidence of impairment. If so, an impairment loss is recognised. Trade receivables are recognised and carried at the undiscounted amount less an allowance for any impairment. Provision is made when there is objective evidence that the company will not be able to collect the debts. Bad debts are written off when identified. Trade receivables are non-interest bearing and are generally settled within 30–90 days. The management team reviews outstanding amounts regularly and then contacts members to determine the likelihood of payment prior to any potential suspension of membership, thereafter bad debts are written off at the discretion of management.

Cash and cash equivalents The accounting policy for cash and cash equivalents is set out in 2.5.

Financial liabilities The company’s principal financial liabilities are trade and other payables. These are categorised under “other liabilities”.

Trade and other payables Trade and other payables are carried at the undiscounted amount. Trade payables are non-interest bearing and are normally settled on 30-day terms.

BOARD OF HEALTHCARE FUNDERS NPC


40 ANNUAL FINANCIAL STATEMENTS for the year ended 31 December 2020

ACCOUNTING POLICIES (CONTINUED) for the year ended 31 December 2020 2.4

Financial instruments (continued)

Derecognition Financial assets A financial asset (or, where applicable, a part of a financial asset or part of a group of similar financial assets) is derecognised when: •

the rights to receive cash flows from the asset have expired;

the company retains the right to receive cash flows from the asset, but has assumed an obligation to pay them in full without material delay to a third party under a “pass through” arrangement; or

the company has transferred its rights to receive cash flows from the asset and either (a) has transferred substantially all the risks and rewards of the asset, or (b) has neither transferred nor retained substantially all the risks and rewards of the asset, but has transferred control of the asset.

When the company has transferred its rights to receive cash flows from an asset and has neither transferred nor retained substantially all the risks and rewards of the asset nor transferred control of the asset, the asset is recognised to the extent of the company’s continuing involvement in the asset. Continuing involvement that takes the form of a guarantee over the transferred asset is measured at the lower of the original carrying amount of the asset and the maximum amount of consideration that the company could be required to repay.

Derecognition Financial liabilities A financial liability is derecognised when the obligation under the liability is discharged or cancelled or expires. When an existing financial liability is replaced by another from the same lender on substantially different terms, or the terms of an existing liability are substantially modified, such an exchange or modification is treated as a derecognition of the original liability and the recognition of a new liability and the difference in the respective carrying amounts is recognised in surplus or deficit.

Fair value methods and assumptions The carrying amount of financial assets and liabilities with a maturity of less than one year is assumed to approximate their fair value.

2.5

Cash and cash equivalents

Cash equivalents are short-term, highly liquid investments held to meet short-term cash commitments rather than for investment or other purposes. Therefore, an investment normally qualifies as a cash equivalent only when it has a maturity of, say, three months or less from the date of acquisition. For the purpose of the cash flow statement, cash and cash equivalents comprise cash on hand, deposits held on call and investments in money market instruments all of which are available for use by the company unless otherwise stated. Cash and short-term deposits in the statement of financial position comprise cash at bank and in hand and short-term deposits with an original maturity of three months or less.

BOARD OF HEALTHCARE FUNDERS NPC


41 ANNUAL FINANCIAL STATEMENTS for the year ended 31 December 2020

ACCOUNTING POLICIES (CONTINUED) for the year ended 31 December 2020 2.6 Provisions Provisions are recognised when the company has a present obligation (legal or constructive) as a result of a past event, it is probable that an outflow of resources embodying economic benefits will be required to settle the obligation and a reliable estimate can be made of that amount of the obligation. Where the company expects some or all of a provision to be reimbursed, the reimbursement is recognised as a separate asset but only when the reimbursement is virtually certain. The expense relating to any provision is presented in surplus or deficit net of any reimbursement.

2.7

Employee Benefits

The cost of short-term employee benefits (those payable within 12 months after service is rendered) such as paid vacation, leave pay, sick leave and bonuses are recognised in the period in which the service is rendered and is not discounted. The expected cost of short-term accumulating compensated absences is recognised as an expense as the employees render service that increases their entitlement or, in the case of non-accumulating absences, when the absences occur. The expected cost of bonus payments is recognised as an expense when there is a legal or constructive obligation to make such payments as a result of past performance. Provisions for leave pay and bonuses are recognised as a liability in the financial statements. Defined Contribution Fund Contributions in respect of defined contribution plans are recognised as an expense in the year to which the related service is rendered.

2.8

Leases

The determination of whether an arrangement is, or contains, a lease is based on the substance of the arrangement and requires an assessment of whether the fulfilment of the arrangement is dependent on the use of a specific asset or assets and the arrangement conveys a right to use the asset. Company as a Lessee Operating Lease Operating lease payments are recognised as an expense in the income statement on a straight-line basis over the lease term.

2.9

Revenue recognition

Revenue is recognised to the extent that it is probable that the economic benefits will flow to the company and the revenue can be reliably measured. Revenue is recognised at the fair value of the consideration received or receivable excluding discount rebates and other SARS taxes and duty. The following specific recognition criteria must also be met before revenue is recognised: PCNS provider income PCNS income from providers is accounted for on the cash basis when payment is received. The fee is recognised as revenue when no significant uncertainty about its collectability exists.

BOARD OF HEALTHCARE FUNDERS NPC


42 ANNUAL FINANCIAL STATEMENTS for the year ended 31 December 2020

ACCOUNTING POLICIES (CONTINUED) for the year ended 31 December 2020 2.9

Revenue recognition (continued)

Levy income Levy income from members and user income from the Practice Code Numbering System is accounted for on the accrual basis where there is reasonable assurance that the levy will be received. Interest income Interest is recognised using the effective interest rate (EIR). EIR is the rate that exactly discounts the estimated future cash payments or receipts over the expected life of the financial instrument, or a shorter period, where appropriate, on a time proportion basis that takes into account the effective yield on the asset. All other income is accounted for on the accrual basis.

2.10

Taxes

Value added tax Revenue, expenses and assets are recognised net of the amount of value added tax except where the value-added tax incurred on a purchase of assets or services is not recoverable from the taxation authority, in which case the value-added tax is recognised as part of the cost of acquisition of the asset, or as part of the expense item, as applicable. The net amount of VAT recoverable / payable is included as part of receivables or payables in the statement of financial position.

2.11

Investments in subsidiaries

Investments in subsidiaries are carried at cost less any accumulated impairment in the company financial statements. The cost of the investment in the subsidiary is directly attributable to the purchase of the subsidiary.

2.12

Significant accounting judgements and estimates

Estimation of uncertainty The key assumptions concerning the future and other key sources of estimation uncertainty at the reporting date, that have a significant risk of causing a material adjustment to the carrying amounts of assets within the next financial year are discussed below: Property, plant and equipment Estimation is used in approximating the useful lives and residual values of property, plant and equipment. These assessments are made on an annual basis and use historical evidence and current economic factors to estimate the values (see note 8). Trade receivables Estimation is used in approximating the useful lives and residual values of property, plant and equipment. These assessments are made on an annual basis and use historical evidence and current economic factors to estimate the values (see note 8).

BOARD OF HEALTHCARE FUNDERS NPC


43 ANNUAL FINANCIAL STATEMENTS for the year ended 31 December 2020

NOTES TO THE ANNUAL FINANCIAL STATEMENTS

2020 2019 R R

3. REVENUE Levy Income

19 111 773

15 734 988

Practice Code Numbering System Income

28 386 225

28 137 012

47 497 998

43 872 000

-

10 955 713

Trustee Training Income

221 304

212 174

Sundry Income

974 103

1 027 787

1 195 407

12 195 674

4. OTHER INCOME Conference Income and Sponsorship

5. OPERATING SURPLUS Operating surplus is stated after:

Loss on Disposals

238 957

45 949

Depreciation and Amortisation

636 592

627 051

Operating Leases - Equipment

63 047

60 752

Operating Leases - Premises Salaries and Wages Internal Audit Services

2 385 967

2 388 361

23 148 928

23 800 092

710 566

201 824

27 184 057

27 124 029

6. INVESTMENT REVENUE Interest Received on Cash and Short-Term Deposits

2 421 637 2 421 637

3 272 356 3 272 356

7. AUDITORS REMUNERATION External Audit Fees

362 837

337 201

362 837

337 201

BOARD OF HEALTHCARE FUNDERS NPC


44 ANNUAL FINANCIAL STATEMENTS for the year ended 31 December 2020

NOTES TO THE ANNUAL FINANCIAL STATEMENTS (CONTINUED) 8. PROPERTY, PLANT AND EQUIPMENT Furniture Office Computer Leasehold and fittings equipment equipment improvements

Total

R R R R R COST: At 1 Jan 2019

1 724 541

1 028 529

1 527 482

1 784 866

6 065 417

Additions

-

-

155 884

-

155 884

Disposals

(68 739)

-

(43 698)

-

(112 436)

At 31 Dec 2019

1 655 802

1 028 529

1 639 668

1 784 866

6 108 865

Additions

600

-

411 161

-

411 761

Disposals

-

(465 309)

(159 496)

-

(624 805)

1 656 402

563 220

1 891 333

1 784 866

5 895 821

ACCUMULATED Furniture Office Computer Leasehold DEPRECIATION: and fittings equipment equipment improvements

Total

At 31 Dec 2020

R R R

R R

At 1 Jan 2019

582 755

411 967

620 552

723 110

2 338 384

Depreciation charge for the year

105 432

83 245

196 051

239 358

624 086

Disposals

(41 062)

-

(16 007)

-

(57 069)

At 31 Dec 2019

647 125

495 212

800 596

962 468

2 905 401

Depreciation charge for the year

102 147

83 245

208 878

239 358

633 628

-

(247 872)

(123 974)

-

(371 846)

749 272

330 585

885 500

1 201 826

3 167 183

Disposals At 31 Dec 2020

NET BOOK VALUE: At 31 Dec 2020 At 31 Dec 2019

907 130

232 635

1 005 833

583 040

2 728 638

1 008 677

533 317

839 072

822 398

3 203 463

BOARD OF HEALTHCARE FUNDERS NPC


45 ANNUAL FINANCIAL STATEMENTS for the year ended 31 December 2020

NOTES TO THE ANNUAL FINANCIAL STATEMENTS (CONTINUED)

2020 2019 R R

9. INTANGIBLE ASSETS Computer Software Cost At 1 January 2020

69 726

69 726

At 31 December 2020

69 726

69 726

60 465

57 501

2 965

2 964

63 430

60 465

6 296

9 261

2 850 000

2 850 000

(2 849 999)

(2 849 999)

1

1

6 297

9 262

Accumulated Amortisation At 1 January 2020 Amortisation Charge for the Year At 31 December 2020

Net Book Value PCNS Copyright The carrying value is determined as follows: Cost Accumulated Impairment Carrying value at end of year TOTAL INTANGIBLE ASSETS

The PCNS copyright was purchased from Bestmed Medical Scheme, in terms of an out-of-court settlement. The Council for Medical Schemes, which accredits BHF with the administration of PCNS stipulated that no profit may be derived from PCNS. The excess PCNS income over the actual expenditure is placed in a specific reserve for the maintenance of PCNS. The impairment was assessed on the date of acquisition of the copyright and represents the recoverable amount. The recoverable amount was determined at the PCNS cash unit level and was based on the value in use of zero, as no profit may be derived from the PCNS administration.

2020 2019 R R

10. INVESTMENTS IN SUBSIDIARIES Investment in Africa Health Connect (Pty) Limited

100

-

BOARD OF HEALTHCARE FUNDERS NPC


46 ANNUAL FINANCIAL STATEMENTS for the year ended 31 December 2020

NOTES TO THE ANNUAL FINANCIAL STATEMENTS (CONTINUED) 2020 2019 R R

11. TRADE AND OTHER RECEIVABLES Trade receivables

604 143

823 014

(434 426)

(429 306)

169 717

393 708

9 181

3 500

South African Revenue Services - VAT

395 200

362 243

574 098

759 451

Balance at the Beginning of the Year

429 306

550 305

Arising During the Year

405 271

360 322

(400 150)

(481 321)

434 427

429 306

Provision for credit allowances Prepayments

Provision for impairment

Unused Amounts Reversed Balance at End of Year

Age analysis of financial assets that are past due but not impaired

0–30 Days 31–60 Days 61–90 Days 91+ Days Total R R R R R

Trade Receivables

135 268

953

33 495

-

169 716

As at 31 December 2020

135 268

953

33 495

-

169 716

Trade Receivables

12 940

19 942

171 275

189 551

393 708

As at 31 December 2019

12 940

19 942

171 275

189 551

393 708

Trade and other receivables are non-interest bearing and are generally on 30 day terms. Trade and other receivables that are not past due nor impaired are considered to be fully recoverable. Due to the short-term nature of the instruments their fair value approximates the carrying amounts. The maximum exposure to credit risk at the reporting date is the carrying amount of the financial statements of each class of trade and other receivables mentioned above. The company does not hold any collateral as security.

BOARD OF HEALTHCARE FUNDERS NPC


47 ANNUAL FINANCIAL STATEMENTS for the year ended 31 December 2020

NOTES TO THE ANNUAL FINANCIAL STATEMENTS (CONTINUED) 2020 2019 R R

12. CASH AND CASH EQUIVALENTS Cash and cash equivalents comprise: Bank Balances

583 796

344 585

Short Term Deposits

39 798 583

35 705 774

Total Cash

40 382 379

36 050 359

13. ACCUMULATED FUNDS In terms of the Companies Act, these funds are not distributable to constituent members in the normal course of business but can be used to create a specific reserve. In the Board’s view there is no need to establish a specific reserve.

14. TRADE AND OTHER PAYABLES 2020 2019 R R

Trade Payables

1 755 771

545 556

Accruals

1 347 558

2 187 668

Other Payables

3 102 996

2 816 561

710 440

642 802

16 502

6 129

6 933 267

6 198 716

PCNS Over Payments Employee related payables

Other Payables comprised the following items:

Accrual for Audit Fees

357 648

342 240

Debtors with Credit Balances

2 745 348

2 474 321

3 102 996

2 816 561

Terms and conditions of the above financial liabilities. • Trade payables are non-interest bearing and are normally settled on 30-day terms. • Accruals and other payables are non-interest bearing and have on average a term of six months. Included in accruals and other payables are the lease commitments straight line adjustment. • PCNS overpayments occur as a result of practitioners paying excess amounts over and above current year subscription fees. • Debtors with credit balances represents overpayments by members to be used for future conference or membership fees. • Due to the short-term nature of the instruments their carrying amounts approximate their fair value.

BOARD OF HEALTHCARE FUNDERS NPC


48 ANNUAL FINANCIAL STATEMENTS for the year ended 31 December 2020

NOTES TO THE ANNUAL FINANCIAL STATEMENTS (CONTINUED)

15. PROVISION FOR LEAVE PAY Provision at the Beginning of the Year Provision raised during the year Provision utilised during the year

2020 2019 R R 755 940

821 847

1 611 039

1 127 532

(1 681 852)

(1 193 439)

685 127

755 940

Leave pay A provision is recognised for the estimated value of outstanding leave entitlement for staff not yet taken at the reporting date. The outflow of benefits will occur as the leave is taken. There are no cash flow implications unless employment is terminated.

16. PCNS Reserve During the 2020 Financial Year R72 104 was transferred from Accumulated Funds to PCNS Reserve (2019 R1 149 673). As no profit may be derived from PCNS (Note 9), excess PCNS income over expenditure is transferred to a specific reserve for the maintenance of PCNS.

17. BHF CONFERENCE Conference income and Sponsorship (included in other income – note 4)

2020 2019 R R -

10 955 713

Conference expenses (included in operating expenses)

(300 569)

(10 027 895)

Conference (Deficit)/Surplus

(300 569)

927 817

The conference for 2020 was postponed due to COVID19 restrictions, but some set up costs were incurred.

18. COMMITMENTS AND CONTINGENCIES Operating lease commitments The company has entered into leases on property and an office machine. The property leases have an average life of eight years and five years respectively. There are no restrictions placed upon the lessee by entering into the lease. The leases provide for an escalation of 9% per annum. Future minimum rentals payable under non-cancellable operating lease agreements at year-end are as follows: Up to one year

2020 2019 R R 2 929 184 2 734 381

After one year but not more than five years

1 692 941

4 462 321

4 622 125

7 196 702

BOARD OF HEALTHCARE FUNDERS NPC


49 ANNUAL FINANCIAL STATEMENTS for the year ended 31 December 2020

NOTES TO THE ANNUAL FINANCIAL STATEMENTS (CONTINUED) 2020 2019 R R

19. NOTES TO THE STATEMENT OF CASH FLOWS Reconciliation of net surplus before taxation to cash generated by operations

Net Surplus

3 005 140

2 352 370

Adjustments: Depreciation

633 628

624 087

Amortisation

2 964

2 964

238 957

45 949

(2 421 637)

(3 272 356)

1 459 052

(246 986)

Loss on disposal of property and equipment Interest received

Changes in working capital

849 092

1 867 225)

Trade and other receivables

185 354

1 226 511

Provisions

(70 813)

(65 907)

Trade and other payables

734 551

706 621

2 308 144

1 620 239

Cash generated by operating activities

20. RELATED PARTIES 20.1. Transactions with related parties Directors and key management emoluments

2020 2019 R R Short term employee Short term employee benefits-emoluments Cash benefits-emoluments Cash received incentive received incentive

Katlego Mothudi - Managing Director Howard Stephens*

3 336 875

433 486

3 199 423

383 949

728 098

-

1 162 231

-

4 064 973

433 486

4 361 654

383 949

Management team

6 441 436

780 508

7 165 309

724 965

10 506 409

1 213 994

11 526 963

1 108 914

BOARD OF HEALTHCARE FUNDERS NPC


50 ANNUAL FINANCIAL STATEMENTS for the year ended 31 December 2020

NOTES TO THE ANNUAL FINANCIAL STATEMENTS (CONTINUED)

2020 2019 R R

20.2 Balances with related parties Amounts owing to subsidiaries Africa Health Connect (Pty) Limited

100

-

Amounts payable to Africa Health Connect (Pty) Limited are payable on demand. The managing director is an executive director, no other directors’ emoluments are paid. The benefits-emoluments represent the total cost to Company and no further pension or medical aid contributions were made on behalf of all. The managing director’s service contract is a permanent contract, with no timelines applicable, other than notice periods. *Non-board related activities refer to the employment contracts for the Finance Consultant. A detailed breakdown of the emoluments paid to key staff members is available on request from the Company Secretary.

BOARD OF HEALTHCARE FUNDERS NPC


51 ANNUAL FINANCIAL STATEMENTS for the year ended 31 December 2020

NOTES TO THE ANNUAL FINANCIAL STATEMENTS (CONTINUED) 21. FINANCIAL INSTRUMENTS Financial risk management objectives and policies The company’s principal financial instruments comprise cash and short-term deposits. The main purpose of these financial instruments is to raise finance for the company’s operations. The company has various other financial assets and liabilities such as trade receivables and trade payables, which arise directly from its operations.

Credit risk Receivables balances are monitored on an on-going basis. The maximum exposure is the carrying amount as disclosed in note 10. There is the possibility of a concentration of credit risk within the provision for impairment of trade receivables; the majority of which is for resigned member’s levies. With respect to credit risk arising from the other financial assets of the company, which comprise cash and cash equivalents, the company’s exposure to credit risk arises from default of the counterparty, with a maximum exposure equal to the carrying amount of these instruments. The company only deposits cash surpluses with financial institutions with a credit rating of not less than the equivalent of Aa1*. * Moody’s downgraded South Africa’s long-term foreign and local currency credit rating to Ba2 (BB+ equivalent to other credit rating agencies) in November 2020 (i.e. below investment grade status or so-called “junk” level) The short-term outlook was left on negative, signalling the low likelihood of the credit rating improving in the short term. The company trades only with recognised, creditworthy third parties. In addition, receivable balances are monitored on an on-going basis with the result that the company’s exposure to bad debts is not significant. The maximum credit risk exposure arises from trade and other receivables and cash and bank balances. There are no significant concentrations of credit risk.

Liquidity risk The company monitors its risk to a shortage of funds using a recurring liquidity planning model. This model considers the maturity of both its financial liabilities and financial assets (e.g. accounts receivable) and projected cash flows from operations. The company has not entered into any loan arrangements and does not have any overdraft facilities.

Capital management The primary objective of the company’s capital management is to ensure that it maintains a strong credit rating and healthy capital ratios in order to support its business. The investment policy was updated in 2020 to allow flexibility in choosing banks for investments.

BOARD OF HEALTHCARE FUNDERS NPC


52 ANNUAL FINANCIAL STATEMENTS for the year ended 31 December 2020

NOTES TO THE ANNUAL FINANCIAL STATEMENTS (CONTINUED) 22. COVID-19 The financial impact of COVID-19 on BHF was not as great as had been expected. The revenue from members was maintained and was even increased due to the addition of new members. Unfortunately, the annual conference was cancelled with a loss of revenue and the continuation of set up costs. As business travel was restricted during the pandemic, the company used virtual platforms to successfully communicate with members. These sessions were well received by our members and brought considerable recognition to BHF efforts. The company implemented new work from home practices in terms of its Business Continuity Plan. A new cloud-based switchboard facility was implemented and staff were able to connect remotely to all BHF systems. All additional COVID-19-related costs were offset by reductions in other expense categories.

23. EVENTS AFTER THE REPORTING PERIOD There have been no facts or circumstances of a material nature that have occurred between the accounting date and the date of this report.

24. GOING CONCERN The directors have reviewed the company’s budget for the year to 31 December 2021 as part of the going concern assessment and, in the light of this review and the current financial position, they are satisfied that the company has or will have access to adequate resources to continue in operational existence for the foreseeable future.

BOARD OF HEALTHCARE FUNDERS NPC


53 ANNUAL FINANCIAL STATEMENTS for the year ended 31 December 2020

SUPPLEMENTARY INFORMATION Supplementary Schedule not forming part of Annual Financial Statements

DETAILED EXPENDITURE - NOTE 25

OPERATING EXPENSES

2020 2019 R R

Advertising

525 122

176 336

Agency Fees

97 538

219 343

Auditor's remuneration

362 837

337 201

Bank charges

234 337

330 494

Cleaning

122 178

191 159

Computer expenses

930 897

594 216

Conference

300 569

10 027 895

Consumables

52 439

111 385

Depreciation

636 592

627 051

Electricity, water and rates

753 878

924 704

Entertainment

7 412

31 866

Inspection fees

317 900

351 253

Insurance

228 898

226 829

Internal auditor's remuneration

710 566

201 824

1 196 645

780 950

238 957

45 949

Legal expenses Loss on disposal of property and equipment Maintenance

151 182

259 911

Meetings

214 672

967 988

Motor vehicle expenses

29 735

82 974

Operating lease expenses - equipment

63 047

60 752

2 385 967

2 388 361

684

4 326

Operating lease expenses - premises Postage and courier Printing and stationery Professional services Provision for doubtful debts Staff remuneration Statutory levies Subscriptions

50 708

58 405

12 342 689

11 506 474

5 121

(120 998)

23 148 928

23 800 092

148 196

207 670

1 483 411

929 284

Sundry expenses

115 748

22 394

Telephone

859 271

416 865

Training and welfare costs

233 945

224 053

Travel and accommodation

159 833

1 000 655

Total 48 109 902 56 987 660

BOARD OF HEALTHCARE FUNDERS NPC


54 ANNUAL FINANCIAL STATEMENTS for the year ended 31 December 2020

SUPPLEMENTARY INFORMATION (CONTINUED) Supplementary Schedule not forming part of Annual Financial Statements

DETAILED INCOME STATEMENT REVENUE

2020 2019 R R 47 497 998

43 872 000

Levy Income

19 111 773

15 734 988

Practice Code Numbering System Income

28 386 225

28 137 012

OTHER INCOME

3 617 044

15 468 030

-

10 955 713

2 421 637

3 272 356

Sundry income

974 103

1 027 787

Trustee Training Income

221 304

212 174

BHF Conference and Sponsorship Interest Received

Total Income

51 115 042

59 340 030

OPERATING EXPENSES

(48 109 902)

(56 987 660)

SURPLUS AFTER TAXATION

BOARD OF HEALTHCARE FUNDERS NPC

3 005 140

2 352 370


55 ANNUAL FINANCIAL STATEMENTS for the year ended 31 December 2020

SUPPLEMENTARY INFORMATION (CONTINUED) Supplementary Schedule not forming part of Annual Financial Statements

DETAILED PCNS INCOME STATEMENT INCOME BHF Levy Contribution PCNS Service Provider Income PCNS User Agreement Income Inspection Fees Interest Received Sundry Income

2020 2019 R R 30 173 022 3 199 547 19 563 753 5 622 925 307 486 1 110 772 368 539

30 304 510 2 386 866 19 508 230 6 241 916 339 961 1 505 940 321 597

EXPENSES 30 100 918 29 154 836 Bank Charges 202 980 296 027 Cleaning 69 833 110 683 Computer Expenses 121 491 87 979 Consumables 18 735 41 827 Depreciation 207 481 206 994 Electricity, Water And Rates 293 385 348 498 Inspection Fees 317 900 351 253 Internal Audit 366 744 Legal Expenses 150 245 751 652 Maintenance 4 853 19 720 Meetings 2 681 37 226 Motor Vehicle Expenses 15 351 3 003 Operating Leases - Equipment 22 441 21 222 Operating Leases - Premises 1 051 803 1 045 212 Postage and Courier 684 495 Printing and Stationery 7 616 32 924 Professional Services 7 324 250 6 755 056 Provision for Doubtful Debts (242 395) 223 308 Recoveries 12 510 586 10 355 638 Staff Remuneration 6 958 264 8 023 825 Statutory Levies 35 863 54 977 Subscriptions 101 453 85 845 Sundry Expenses - 5 250 Telephones 525 338 181 678 Training and Welfare Costs 26 504 48 141 Travel and Accommodation 6 832 66 404 PCNS Surplus

72 104

1 149 673

BOARD OF HEALTHCARE FUNDERS NPC


56 ANNUAL FINANCIAL STATEMENTS for the year ended 31 December 2020

GENERAL INFORMATION Supplementary Schedule not forming part of Annual Financial Statements MANAGEMENT TEAM • Katlego Mothudi - Managing Director • Rajesh Patel - Head: Benefit & Risk • Zola Mtshiya - Head: Marketing and Communications • Eric Rantsho - Head of Shared Services and PCNS • Charlton Murove - Head of Research

ATTENDANCE AT BOARD OF DIRECTORS MEETINGS The following schedule reflects the attendance of members of scheduled board meetings during the 2020 financial year: Attendee

13-Feb-20 28-May-20 28-Jul-20 27-Aug-20 19-Nov-20

Board meeting type

Ordinary

A.K. Mia Hamdulay (chairperson until AGM)

N. J. Khauoe (deputy chair until AGM, chair after AGM)

Ordinary

Special

Ordinary Ordinary √

H.L. Nhlapo (deputy chairperson after AGM)

J.K. Mothudi (managing director)

M.R. Bayley

L.R. Callakoppen

√ √ √

M.E. Dlamini

A. Fourie-van Zyl (resigned 29 Nov 2020)

J.H. Joubert

T.B. Makoetlane (resigned 16 Nov 2020)

N/A

S. Martinus

J.V.M. Mbonani (resigned 8 Sep 2020)

T. Mlotshwa (appointed 19 Nov 2020)

N/A

N/A

N/A

N/A

C.M. Mokgosana

B.O.S. Moloabi

N. Nyathi

N/A

C. Raftopoulos

S.N. Sanyanga

H.C. Schäfer

H. Stephens

M.C. Wilson

– In attendance – Apologies N/A – Not a member of the board Special Board meetings were held during the year to discuss matters relating specifically to COVID-19 and CMS matters

BOARD OF HEALTHCARE FUNDERS NPC


57 ANNUAL FINANCIAL STATEMENTS for the year ended 31 December 2020

GENERAL INFORMATION (CONTINUED) Supplementary Schedule not forming part of Annual Financial Statements FINANCE AND AUDIT COMMITTEE • Finance and Audit Committee Meetings:

ATTENDANCE AT FINANCE AND AUDIT COMMITTEE MEETINGS The Finance and Audit Committee met as follows during the 2020 financial year: Attendee

Notes

12-Feb-20 26-May-20 26-Aug-20 10-Nov-20

Antea Fourie-van Zyl Chairperson (Resigned 29 November 2020)

N/A

N/A

(Resigned 8 September 2020)

(Independent Member)

L.R. Callakoppen J.V.M. Mbonani S.D.H. Odendaal

N/A

H. Stephens

M.C. Wilson

√ N/A

– In Attendance – Apologies – Not a member of the Committee at the date of the meeting

BOARD OF HEALTHCARE FUNDERS NPC


58 ANNUAL REPORT 2020

CORPORATE GOVERNANCE REPORT for the year ended 3 1 D ecember 2020

OBJECTIVES OF THE BHF The BHF is committed to transformation of the healthcare industry and eradication of all forms of discrimination, including on the grounds of health status, race, gender, sex, pregnancy, marital status, ethnic or social origin, sexual orientation, age, disability, religion, conscience, belief, culture, language and birth.

CREATING PLATFORMS FOR MEMBER ENGAGEMENT

DEVELOPING INDUSTRY STANDARDS

DRIVING TRANSFORMATION AND DEVELOPMENT

FACILITATING EDUCATION & TRAINING

REPRESENTING MEMBER INTERESTS

BOARD OF HEALTHCARE FUNDERS NPC


59 ANNUAL CORPORATE GOVERNANCE REPORT REPORT for the year ended 31 December2020 2020

REPRESENTATION Membership is available to participants in the healthcare industry in the private and public sector in Africa including:

HEALTHCARE FUNDERS

Medical schemes Funders which provide compensation on disability, illness or death (excl. insurers)

HEALTHCARE FUNDING INDUSTRY SERVICE PROVIDERS Actuaries Health system consultants Health policy consultants

BHF MEMBERSHIP

ADMINISTRATORS

MANAGED HEALTHCARE ORGANISATIONS

The Memorandum of Incorporation (MOI) makes a distinction between full members (who are entitled to nominate and appoint directors to the board) and associate members (who are not entitled to nominate and appoint directors to the board). The full members are:

Administrators

Open medical schemes

Restricted medical schemes

Healthcare funders

Managed care organisations

Other healthcare funders

BOARD OF HEALTHCARE FUNDERS NPC


60 ANNUAL REPORT 2020

GOVERNING BODY The governing body of the BHF is the board of directors. The governance structure during the 2020 financial year was as outlined below:

BOARD

Managing Director

Finance & Audit Committee

Governance Committee

Universal Healthcare Committee

SADC Committee

Human Capital Committee

The primary governance documents of the BHF are the MOI, which is the constitutional document of the BHF, the Authority Framework, the Board Charter, the Committee Terms of Reference and the policies and procedures adopted by the board from time to time. The governing body is ultimately accountable to the members of the BHF. An annual general meeting (AGM) is held each year and usually coincides with the scheduled time of the annual BHF conference. During the 2020 financial year, the BHF conference could not be held, due to the impact of COVID-19. The AGM was, however, held on a virtual basis utilising an online meeting platform.

BOARD OF HEALTHCARE FUNDERS NPC


61 ANNUAL CORPORATE GOVERNANCE REPORT REPORT for the year ended 31 December2020 2020

BOARD OF DIRECTORS Composition Directors of the BHF are appointed on a constituency basis i.e. for each of the various constituencies, the MOI enables the appointment of directors to the board. The BHF's MOI is reviewed on an annual basis and any updates are submitted to the members for approval by special resolution. At the AGM in 2020, updates were approved in respect of the ability of constituencies to nominate and appoint directors to the board, with the aim of improving representation through the collapse of divisions between open medical schemes and closed medical schemes, and the introduction instead of a ‘healthcare funders’ constituency that includes open medical schemes and closed medical schemes, but also allows for new kinds of healthcare funders to participate at board level:

Director representation per constituency

≤6

14

≥2

Open medical schemes

≥2

Restricted medical schemes

Administrators

Healthcare funders

Managed care organisations

≥1

Other healthcare funders

BOARD OF HEALTHCARE FUNDERS NPC


62 ANNUAL REPORT 2020

The representation of the various member constituencies on the board during the 2020 financial year is as follows:

Neo Khauoe Polmed

Katlego Mothudi

Hleli Nhlapo EOH

HEALTHCARE FUNDERS

SADC

ADMINISTRATORS

Open medical schemes

Restricted medical schemes

Mzamo Dlamini Eswatini

Mark Bayley Universal Healthcare

Lee Callakoppen Bonitas

Sabier Martinus Old Mutual

Teboho Makoetlane Lesotho

Ali Mia Hamdulay Metropolitan

Antea Fourie-van Zyl Medshield

Thabi Mlotshwa Medipos

Moraki Mokgosana Botswana

Lungi Nyathi Medscheme

Josua Joubert Compcare

Stan Moloabi GEMS

Shylet Sanyanga Zimbabwe

Vusi Mbonani Sizwe

Costa Raftopoulos Rand Water

Callie Schäfer Namibia

Howard Stephens Nedgroup Mike Wilson TFG

Given that directors are appointed on a constituency basis, when they attend board meetings they represent the views of that constituency rather than of the particular member that they represent. Aside from Katlego Mothudi (who is the only executive director of the board in his capacity as Managing Director), all other directors are independent non-executive directors of the board.

BOARD OF HEALTHCARE FUNDERS NPC


63 ANNUAL CORPORATE GOVERNANCE REPORT REPORT for the year ended 31 December2020 2020

Demographics Neo Khauoe

54 Katlego Mothudi

51

 Hleli Nhlapo

59 HEALTHCARE FUNDERS

SADC

Open medical schemes

Restricted medical schemes

Mzamo Dlamini

Lee Callakoppen

Sabier Martinus

Teboho Makoetlane

44

45

Antea Fourie-van Zyl

Thabi Mlotshwa

54 

54 

Josua Joubert

Stan Moloabi

50

Vusi Mbonani

60

55

Costa Raftopoulos

57

55

37

 

Moraki Mokgosana

50

ADMINISTRATORS

Mark Bayley

57

Ali Mia Hamdulay

47

Lungi Nyathi

37 

Shylet Sanyanga

53  Callie Schäfer

66

Howard Stephens

68

Mike Wilson

57

BOARD OF HEALTHCARE FUNDERS NPC


64 ANNUAL REPORT 2020

Knowledge & Skills Neo Khauoe

 Katlego Mothudi

Hleli Nhlapo

 HEALTHCARE FUNDERS

SADC

ADMINISTRATORS

Open medical schemes

Restricted medical schemes

Mzamo Dlamini

Mark Bayley

Lee Callakoppen

Sabier Martinus

Teboho Makoetlane

Ali Mia Hamdulay

Antea Fourie-van Zyl

Thabi Mlotshwa

Moraki Mokgosana

Lungi Nyathi

$

Josua Joubert

 Stan Moloabi

Vusi Mbonani

Costa Raftopoulos

$

$

Shylet Sanyanga

 Callie Schäfer

Howard Stephens

$

Mike Wilson

 The BHF is satisfied that its composition reflects the appropriate mix of knowledge, skills, experience and independence. From a diversity perspective, the BHF has identified the need to increase representation of women on its board. This is an ongoing process and is being monitored by the Governance Committee as part of its transformation agenda.

BOARD OF HEALTHCARE FUNDERS NPC


65 ANNUAL CORPORATE GOVERNANCE REPORT REPORT for the year ended 31 December2020 2020

Tenure The MOI provides that a director's maximum tenure is two consecutive three-year terms of office. A former director who has completed the maximum tenure is entitled to be re-appointed to the board only after a three-year hiatus. The following table represents the original date of appointment of each director to the board, the date of termination of this term of service as well as whether the director is eligible for re-election: DIRECTOR

START DATE

END DATE

REMAINING TENURE

FURTHER TERM

Neo Khauoe

17 May 2018

20 July 2021

0

Y

Hleli Nhlapo

28 July 2015

20 July 2021

0

N

Mark Bayley

17 August 2017

AGM 2023

3

N

Lee Callakoppen

21 November 2019

AGM 2022

2

Y

Mzamo Dlamini

13 September 2018

20 July 2021

0

Y

Antea Fourie-van Zyl

8 February 2016

29 November 2020

0

N

Josua Joubert

19 June 2018

20 July 2021

0

Y

Teboho Makoetlane

22 November 2018

16 November 2020

0

N

Sabier Martinus

22 November 2018

20 July 2021

0

Y

Vusi Mbonani

23 July 2019

8 September 2020

0

N

Ali Mia Hamdulay

19 August 2015

20 July 2021

0

N

Thabi Mlotshwa

19 November 2020

AGM 2023

3

Y

Moraki Mokgosana

1 April 2019

AGM 2022

2

Y

Stan Moloabi

23 July 2019

AGM 2022

2

Y

Lungi Nyathi

30 November 2016

AGM 2022

2

N

Costa Raftopoulos

26 August 2014

20 July 2021

0

N

Shylet Sanyanga

19 August 2015

20 July 2021

0

N

Callie Schäfer

28 September 2016

AGM 2022

2

N

Howard Stephens

8 February 2016

20 July 2021

0

N

Mike Wilson

13 September 2018

20 July 2021

0

Y

During the 2020 financial year, only one director's three-year term of service expired, i.e. Mark Bayley. Mr Bayley was re-appointed by the members at the 2020 AGM. The following directors resigned from the BHF during the 2020 financial year; all as a result of the termination of their relationships with their nominating members, i.e. Antea Fourie-van Zyl, Teboho Makoetlane and Vusi Mbonani.

BOARD OF HEALTHCARE FUNDERS NPC


66 ANNUAL REPORT 2020

Chairperson and deputy chairperson Each year, a special board meeting is convened immediately following the AGM to appoint the new board chairperson and deputy chairperson as well as to constitute the various committees of the board. The chairperson and deputy chairperson of the board accordingly change following the AGM. The chairpersons and deputy chairpersons of the board during the 2020 financial year were:

OUTGOING

Ali Mia Hamdulay (chair) Neo Khauoe (deputy chair)

INCOMING

Neo Khauoe (chair) Hleli Nhlapo (deputy chair)

The chairperson and deputy chairperson of the board are appointed annually. A chairperson or deputy chairperson may only continue to serve as such for a three-year consecutive period. The chairperson or deputy chairperson is only eligible to serve as such again if an unbroken period of three years has lapsed since the date of expiry of his or her term as a chairperson or deputy chairperson and the candidate is a director of the board. As independent non-executive directors of the board, the chairpersons (i.e. Dr Ali Mia Hamdulay and Ms Neo Khauoe) were accordingly independent chairpersons of the board. Given that the BHF is a non-profit company and an industry representative body with a board comprised overwhelmingly of independent non-executive directors, there is no need to appoint a lead independent non-executive member of the board and the board has not done so.

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67 ANNUAL CORPORATE GOVERNANCE REPORT REPORT for the year ended 31 December2020 2020

SCHEDULED BOARD MEETINGS 2020 The following schedule reflects the attendance of members of scheduled board meetings during the 2020 financial year:

Attendee

13-Feb-20 28-May-20 28-Jul-20 27-Aug-20 19-Nov-20

Board meeting type

Ordinary

A.K. Mia Hamdulay (chairperson until AGM)

N. J. Khauoe (deputy chair until AGM, chair after AGM)

H.L. Nhlapo (deputy chairperson after AGM)

J.K. Mothudi (managing director)

Ordinary

Special

Ordinary Ordinary √

M.R. Bayley

L.R. Callakoppen

√ √ √

M.E. Dlamini

A. Fourie-van Zyl (resigned 29 Nov 2020)

J.H. Joubert

T.B. Makoetlane (resigned 16 Nov 2020)

N/A

S. Martinus

J.V.M. Mbonani (resigned 8 Sep 2020)

T. Mlotshwa (appointed 19 Nov 2020)

N/A

N/A

N/A

N/A

C.M. Mokgosana

B.O.S. Moloabi

N. Nyathi

N/A

C. Raftopoulos

S.N. Sanyanga

H.C. Schäfer

H. Stephens

M.C. Wilson

– In attendance – Apologies N/A – Not a member of the board

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68 ANNUAL REPORT 2020

UNSCHEDULED BOARD MEETINGS 2020 The following schedule reflects the attendance of members at unscheduled board meetings convened specifically in response to the COVID-19 pandemic; these were held in addition to the scheduled board meetings during the 2020 financial year: 22-Apr-20

13-May-20

10-Jun-20

N. J. Khauoe (deputy chairperson until AGM, chairperson after AGM)

H.L. Nhlapo (deputy chairperson after AGM) J.K. Mothudi (managing director)

M.R. Bayley

L.R. Callakoppen

M.E. Dlamini

A. Fourie-van Zyl (resigned 29 Nov 2020)

J.H. Joubert

T.B. Makoetlane (resigned 16 Nov 2020)

S. Martinus

√ √

05-Aug-20

08-Apr-20

22-Jul-20

01-Apr-20

08-Jul-20

25-Mar-20

24-Jun-20

19-Mar-20 A.K. Mia Hamdulay (chairperson until AGM)

√ √

√ √

√ √

√ √

N/A

N/A

J.V.M. Mbonani (resigned 8 Sep 2020) T. Mlotshwa (appointed 19 Nov 2020)

N/A

N/A

C.M. Mokgosana

B.O.S. Moloabi

N. Nyathi

N/A

N/A

N/A

√ √

H. Stephens

M.C. Wilson

H.C. Schäfer

N/A

√ √

C. Raftopoulos S.N. Sanyanga

N/A

N/A

- In attendance - Apologies N/A - Not a member of the board at the time of the meeting Aside from the first scheduled meeting held in February 2020, all remaining meetings of the board were held electronically, which is permitted in terms of the Companies Act and the MOI.

BOARD OF HEALTHCARE FUNDERS NPC

N/A


69 ANNUAL CORPORATE GOVERNANCE REPORT REPORT for the year ended 31 December2020 2020

Committees of the Board FINANCE AND AUDIT COMMITTEE Overall role and associated responsibilities and functions Independent oversight of assurance functions Independent oversight of integrity of annual financial statements and other external reports Nominate internal auditors Nominate external auditors Determine fees paid to external auditors and external auditors’ terms of engagement Ensure that appointment of external auditors complies with applicable law Determine nature and extent of non-audit services rendered by external auditors Pre-approval of any agreement to be concluded with external auditors for provision of non-audit services Prepare report of the committee for inclusion in the annual financial statements Deal with concerns and/or complaints regarding: accounting practices and internal audit content or auditing of annual financial statements internal financial controls any related matter Make submissions to the board regarding accounting policies, financial control, records and reporting Review budget and recommend approval to the board Review annual financial statements and make recommendations to the board for approval Approve internal audit charter and internal audit plan Oversight in respect of risk governance in conjunction with Governance Committee Set direction for technology and information governance Approve disclosures required by the King Report on Corporate Governance for South Africa 2016 (King IV) in respect of its role in terms of financial oversight, risk governance and technology and information governance Perform other oversight functions as determined by the board. The Committee is satisfied that it fulfilled its responsibilities in accordance with its terms of reference during the 2020 financial year.

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70 ANNUAL REPORT 2020

Composition MEMBER

QUALIFICATIONS

EXPERIENCE

Antea Fourie-van Zyl (chairperson)

B Comm Accounting (UJ)

Trustee: Medshield

B Compt Hon (UNISA)

Financial and accounting

CA(SA) SAICA Trustee skills programme (CMS) Certified director (IoDSA) Lee Callakoppen

MPhil (UJ)

Principal Officer: Bonitas

BA Hons (Information science and Industrial Sociology)

Operational management, human capital, facilities management, innovation and transformation, international healthcare administration operations

Dip Business Management GEDP (GIBS) Vusi Mbonani

B Comm Accounting (University of Limpopo)

CFO: Sizwe Medical Fund

Art of General Management (WBS)

Finance and accounting, financial management, human capital management, risk management

Corporate Governance (WBS) BEE (GSB) Board leadership (GIBS) Being a director (IoDSA) Social and Ethics Committees AltX Director Programme Audit Committees Effectiveness Herman Odendaal Howard Stephens

B Comm Accounting (Hons) (UJ)

Chairperson: Compcare

CA(SA) (PAAB)

Audit, accounting and tax

B Comm Accounting (Wits)

Chairperson: Nedgroup

Associated General Accountant (SA)

Banking, finance, budgeting, procurement and systems

Advanced Executive Programme at SBL (UNISA) Certified Associate of Institute of Bankers SA Mike Wilson

Programme in retailing (UNISA)

Chairperson: TFG

Certificate in business risk management (UCT)

Retail store and field operations, project management, merchandise planning, human resources, industrial relations, wage negotiations, finance management, procurement, sustainability and enterprise risk management

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71 ANNUAL CORPORATE GOVERNANCE REPORT REPORT for the year ended 31 December2020 2020

External advisers or invitees who regularly attend committee meetings Dr Katlego Mothudi, Managing Director Internal audit team Maryka Oosthuizen Victoria Mabwe Joshua Asa

Key focus areas during reporting period Practice Code Numbering System (PCNS) project Information technology governance

Meetings and attendance The Finance and Audit Committee met as follows during the 2020 financial year: Attendee

Notes

12-Feb-20 26-May-20 26-Aug-20 10-Nov-20

Antea Fourie-van Zyl Chairperson (Resigned 29 November 2020)

N/A

N/A

(Resigned 8 September 2020)

(Independent Member)

L.R. Callakoppen J.V.M. Mbonani S.D.H. Odendaal

N/A

H. Stephens

M.C. Wilson

√ N/A

– In Attendance – Apologies – Not a member of the Committee at the date of the meeting

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72 ANNUAL REPORT 2020

GOVERNANCE COMMITTEE Overall role and associated responsibilities and functions Oversight in respect of the development, implementation and maintenance of good corporate governance Support BHF members in setting governance standards Oversight of non-financial risks Oversight of compliance programme Oversight and approval of non-financial content of integrated report Approve disclosures in terms of King IV in the integrated report Consider, advise and support BHF members in relation to transformation in their businesses and/or operations to ensure alignment with the values and principles outlined in applicable legislation, King IV and any policy changes. The Committee is satisfied that it fulfilled its responsibilities in accordance with its terms of reference during the 2020 financial year.

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73 ANNUAL CORPORATE GOVERNANCE REPORT REPORT for the year ended 31 December2020 2020

Composition MEMBER

QUALIFICATIONS

EXPERIENCE

Howard Stephens

B Comm Accounting (Wits)

Chairperson: Nedgroup

(Chairperson until AGM)

Associated General Accountant (SA)

Banking, finance, budgeting, procurement and systems

Advanced Executive Programme at SBL (UNISA) Certified Associate of Institute of Bankers SA

Mike Wilson

Programme in retailing (UNISA)

Chairperson: TFG

(Chairperson after AGM)

Certificate in business risk management (UCT)

Retail store and field operations, project management, merchandise planning, human resources, industrial relations, wage negotiations, finance management, procurement, sustainability and enterprise risk management

Katlego Mothudi

BSc (UKZN)

Managing Director: BHF

MB ChB (Medunsa)

Medical practitioner practising in public and private sectors, management roles in medical schemes industry

Health Technology Assessment (USB) Executive Development Course (AfroCentric Health) Neo Khauoe (until AGM)

Stan Moloabi

HRM

Principal Officer: Polmed

MBA B Th

24+ years' experience in medical schemes industry

MB ChB (Medunsa)

Principal Officer: GEMS

Dip Business Management (Damelin Management School)

Medical practitioner, medical scheme administration and managed healthcare

Global Health Delivery Programme (Online Harvard) Leading in Health Systems: Integrating Effort, Improving Outcomes (Harvard TH Chan School of Public Health) Callie Schäfer

Various senior management programmes (USB)

Principal Officer: Namdeb

Certificate in Marketing (Online Harvard)

Medical aid administration, relationship building and stakeholder relations, government sub-committee experience in healthcare and sports

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74 ANNUAL REPORT 2020

External advisers or invitees who regularly attend committee meetings None

Key focus areas during reporting period Low-cost benefit option CMS Section 59 Investigation Virtual AGM Director nomination process BHF locus standi in member interest litigation Transformation Director nomination process

Meetings and attendance The Govenance Committee met as follows during the 2020 financial year: Attendee

12-Feb-20 27-May-20 01-Jul-20 26-Aug-20 16-Sep-20 18-Nov-20

Ordinary Ordinary Special Ordinary Special Ordinary

H. Stephens (Chairperson until AGM)

M.C. Wilson (Chairperson after AGM)

N/A

N/A

N/A

N/A

J.K. Mothudi (Managing Director) N. J. Khauoe B.O.S. Moloabi H.C. Schäfer √ N/A

N/A

N/A

N/A

– In Attendance – Apologies – Not a member of the Committee at the date of the meeting

BOARD OF HEALTHCARE FUNDERS NPC


75 ANNUAL CORPORATE GOVERNANCE REPORT REPORT for the year ended 31 December2020 2020

HUMAN CAPITAL COMMITTEE Overall role and associated responsibilities and functions Ensure organisation remunerates fairly, responsibly and transparently to promote achievement of strategic objectives and positive outcomes Assist board to set direction for how remuneration should be approached and addressed on an organisation-wide basis Recommend remuneration policy to board for approval to: attract, motivate, reward and retain human capital promote achievement of strategic objectives within the BHF's risk appetite promote positive outcomes promote ethical culture and responsible corporate citizenship Oversee implementation and execution of remuneration policy Oversight of disclosure in respect of remuneration in company's integrated report Make recommendations to the board as to the measurement of the performance of employees Oversight of human capital risk management Approve disclosures required by King IV in integrated report.

The Committee is satisfied that it fulfilled its responsibilities in accordance with its terms of reference during the 2020 financial year.

Composition MEMBER

QUALIFICATIONS

EXPERIENCE

Mark Bayley (Chairperson)

B Soc Sc (UKZN)

Managing Director: Universal Healthcare Administrators

PDM (HR) (WBS) Programme in Financial Management (UNISA)

Management and implementation of target operating models for administration of medical schemes; develop strategy, manage people, processes and systems and operational infrastructure

Ali Mia Hamdulay

MB ChB (UCT)

(Until AGM)

M Fam Med (cum laude) (Stell)

Managing Director: Metropolitan Health Group

Postgraduate Certificate in Health Technology (Stell) Postgraduate Certificate in Negotiations Senior leadership programme (UCT Graduate School of Business)

Medical practitioner, clinical advisory services, disease risk management, provider management and clinical risk management

Value Measurement for Healthcare (Harvard)

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76 ANNUAL REPORT 2020

Composition (continued) MEMBER

QUALIFICATIONS

EXPERIENCE

Neo Khauoe

HRM

Principal Officer: Polmed

MBA

24+ years' experience in medical schemes industry

B Th Hleli Nhlapo

B ChD (Wits)

(From AGM)

Postgraduate Diploma in Forensics MSc in Forensic Odontostomatology

Antea Fourie-van Zyl

Former executive member: South African Dental Association, private dental practice, dental advisor to country's top administrators, local area manager for managed health systems, executive member of South African Medical and Dental Practitioners and secretary and executive member of the Dental Professionals' Association

B Comm Accounting (UJ)

Trustee: Medshield

B Compt Hon (UNISA)

Financial and accounting

CA(SA) SAICA Trustee skills programme (CMS) Certified director (IoDSA) Josua Joubert (From AGM)

Self-education and enrichment (Roodepoort College; Technical College of South Africa; UNISA) Diploma in Management Development Programme (UNISA) Postgraduate Certificate of Business Administration (Heriot-Wyatt University) Postgraduate Diploma of Business Administration (Heriot-Wyatt University)

CEO and Principal Officer: Compcare Business development, operations management, human resources management, financial management, brand management, sales and marketing management, public and stakeholder communications

MBA (Heriot-Wyatt University) Costa Raftopoulos

Various labour law and advanced labour law courses

Trustee: Rand Water

Trustee training and development – pension fund and medical scheme environment Howard Stephens

B Comm Accounting (Wits)

Chairperson: Nedgroup

Associated General Accountant (SA)

Banking, finance, budgeting, procurement and systems

Advanced Executive Programme at SBL (UNISA) Certified Associate of Institute of Bankers SA

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77 ANNUAL CORPORATE GOVERNANCE REPORT REPORT for the year ended 31 December2020 2020

External advisers or invitees who regularly attend committee meetings Katlego Mothudi (Managing Director) Gail Forsman (LTF Consulting)

Key focus areas during reporting period COVID-19 response Performance-linked remuneration policy

Meetings and attendance The Human Capital Committee met as follows during the 2020 financial year: Attendee

26-May-20

25-Aug-20 10-Nov-20

M.R. Bayley (Chairperson)

A.K. Mia Hamdulay

N/A

N. J. Khauoe

H.L. Nhlapo

N/A

A. Fourie-van Zyl J.H. Joubert

√ N/A √

N/A

C. Raftopoulos

H. Stephens

√ N/A

– In Attendance – Apologies – Not a member of the Committee at the date of the meeting

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78 ANNUAL REPORT 2020

SADC COMMITTEE Overall role and associated responsibilities and functions Oversight of the implementation of the strategy of the BHF in the SADC region Support the development and growth of the healthcare funding industry in the SADC region Promote regional collaboration among SADC members of the BHF in all areas of common interest as identified by the committee from time to time Lobby the SADC Health Desk for regional healthcare reforms identified by the committee from time to time in accordance with the BHF's strategy Approve the disclosures required by King IV.

The Committee is satisfied that it fulfilled its responsibilities in accordance with its terms of reference during the 2020 financial year.

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79 ANNUAL CORPORATE GOVERNANCE REPORT REPORT for the year ended 31 December2020 2020

Composition MEMBER

QUALIFICATIONS

EXPERIENCE

Callie Schäfer (Chairperson)

Various senior management programmes (USB)

Principal Officer: Namdeb

Certificate in Marketing (Online Harvard)

Medical aid administration, relationship building and stakeholder relations, government sub-committee experience in healthcare and sports

Katlego Mothudi

BSc (UKZN)

Managing Director: BHF

MB ChB (Medunsa)

Medical practitioner practising in public and private sectors, management roles in medical schemes industry

Health Technology Assessment (USB) Executive Development Course (AfroCentric Health) Mzamo Dlamini

Insurance Management – MITC, Malta Visionary Business Leadership Programs (MDP) (GIBS)

Managing Director: Eswatini Insurance Brokers (Pty) Ltd (formerly Aon Swaziland (Pty) Ltd

Certificate of Proficiency in Insurance (IISA) Insurance Diploma (ACII) (UNISA) Various management development programmes Attachment Aon London/ Lloyds Syndicates Teboho Makoetlane

BA Economics (NUL) B Comm (Hons) Financial Economics and Investment Management (UFS) Advanced Programme: Retirement Funds Management (UNISA)

Principal Officer: Mamoth Health Benefits Retirement planning, governance, personal finance

MBL (UNISA) Moraki Mokgosana

B Comm Accounting (University of Botswana)

CEO: Botswana Medical Aid Society

Master of Business Leadership (UNISA) Shylet Sanyanga

Certificate in Community Development, Conflict Resolution, Project Planning and Management (CCOSA)

CEO: Association of Healthcare Funders of Zimbabwe

Diploma in General Management (Zimbabwe Institute of Management) MBA (Africa University, Zimbabwe) Macfenton Shariff

BSc (University of Malawi)

COO: Medhealth Ltd

MBBS (University of Malawi) Certificate in Financial Management (Malawi College of Accountancy)

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80 ANNUAL REPORT 2020

External advisers or invitees who regularly attend committee meetings None

Key focus areas during reporting period Fraud, waste and abuse (FWA) Regional single exit price Regional COVID-19 response Botswana annual report

Committee Meetings The SADC Committee met as follows during the 2020 financial year: H.C. Schäfer (Chairperson)

12-Feb-20 27-May-20 26-Aug-20 18-Nov-20 √ √ √ √

J.K. Mothudi (Managing Director)

M.E. Dlamini

T.B. Makoetlane (resigned 16 Nov 2020)

C.M. Mokgosana

R. Palermo S.N. Sanyanga M.B. Shariff √ N/A

N/A

– In Attendance – Apologies – Not a member of the Committee at the date of the meeting

BOARD OF HEALTHCARE FUNDERS NPC

√ √


81 ANNUAL CORPORATE GOVERNANCE REPORT REPORT for the year ended 31 December2020 2020

UNIVERSAL HEALTHCARE COMMITTEE Overall role and associated responsibilities and functions Consider implications of universal healthcare on the interests of the BHF's members Review legislative amendments to: advise the BHF's membership of the implications gather input from members and formulate a collective response Formulate the BHF’s position in respect of legislation and other regulatory reforms introduced by government from time to time, taking into account the wider interests of the need for universal healthcare in South Africa balanced against the interests of BHF members Partner with government, including the Department of Health (DOH) and Council for Medical Schemes (CMS) in developing a solution that addresses the country's need for universal healthcare, which is practically implementable and includes the BHF's members as key partners for the delivery of universal healthcare in South Africa Consider ramifications of the implementation of universal healthcare in other SADC countries Any other issue related to policy or the implementation of universal healthcare in South Africa that the committee may deem or the board may direct falls within the scope of the committee. The Committee is satisfied that it fulfilled its responsibilities in accordance with its terms of reference during the 2020 financial year.

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82 ANNUAL REPORT 2020

Composition MEMBER

QUALIFICATIONS

EXPERIENCE

Lungi Nyathi (Chairperson)

MB ChB (UCT)

Executive Director: Health Management: Medscheme

Various health economics and public health courses (UCT)

Director in several AfroCentric Health companies Principal Medical Officer: Khayelitsha CHC

Katlego Mothudi

BSc (UKZN)

Managing Director: BHF

MB ChB (Medunsa)

Medical practitioner practising in public and private sectors, management roles in medical schemes industry

Health Technology Assessment (USB) Executive Development Course (AfroCentric Health) Neo Khauoe

HRM

Principal Officer: Polmed

MBA

24+ years' experience in medical schemes industry

B Th Sabier Martinus

B Pharm (cum laude) (UWC) PGD: Marketing Management (UNISA) Dip: Project Management (Varsity College)

Chief Executive Officer /Principal Officer: Old Mutual Staff Medical Aid Fund

Management Development Programme (Stell) PGD: Financial Planning (Stell) Ali Mia Hamdulay

MB ChB (UCT) M Fam Med (cum laude) (Stell) Postgraduate Certificate in Health Technology (Stell) Postgraduate Certificate in Negotiations Senior leadership programme (UCT Graduate School of Business)

Managing Director: Metropolitan Health Group Medical practitioner, clinical advisory services, disease risk management, provider management and clinical risk management

Value Measurement for Healthcare (Harvard) Stan Moloabi

MB ChB (Medunsa)

Principal Officer: GEMS

Dip Business Management (Damelin Management School)

Medical practitioner, medical scheme administration and managed healthcare

Global Health Delivery Programme (Online Harvard) Leading in Health Systems: Integrating Effort, Improving Outcomes (Harvard TH Chan School of Public Health)

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83 ANNUAL CORPORATE GOVERNANCE REPORT REPORT for the year ended 31 December2020 2020

External advisers or invitees who regularly attend committee meetings Directors who are not members of the committee including Mark Bayley, Lee Callakoppen, Mzamo Dlamini, Hleli Nhlapo and Costa Raftopoulos

Key focus areas during reporting period Low-cost benefit option Health Market Inquiry (HMI) recommendations Prescribed Minimum Benefits costing

Meetings and attendance The Universal Healthcare Committee met as follows during the 2020 financial year: Attendee

06-Oct-20 03-Nov-20

N. Nyathi (Chairperson)

J.K. Mothudi (Managing Director)

S. Martinus

A.K. Mia Hamdulay

B.O.S. Moloabi

N. J. Khauoe

√ N/A

– In Attendance – Apologies – Not a member of the Committee at the date of the meeting

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84 ANNUAL REPORT 2020

Evaluations of the performance of the board Given COVID-19, no performance evaluations of the Board or any of its committees were conducted during the 2020 financial year. Performance evaluations were, however, conducted during the 2021 financial year in respect of the performance of the Board and its committees during the 2020 financial year. Anonymous assessments were conducted on a formal basis. Formal feedback will be provided to the Board and its committees on the findings of those performance assessments, together with recommendations and a proposed implementation timetable.

Appointment and delegation to management DELEGATION During the 2020 financial year, a Management Authority Limits and an Authority Framework were in place which governed the delegation of authority from the Board to its committees and to management. During the 2020 financial year, the Governance Committee, the Finance and Audit Committee and the Human Capital Committee recommended that the Management Authority Limits and the Authority Framework be collapsed into a single document, the Authority Framework. This was approved by the Board in February 2021. The Board is satisfied that the Authority Framework contributes to role clarity and the effective exercise of authority and responsibilities.

PROFESSIONAL GOVERNANCE SERVICES TO THE BOARD The MOI of the BHF does not require the BHF to comply with the Enhanced Accountability and Transparency Requirements set out in Chapter 3 of the Companies Act. For this reason, although the Finance and Audit Committee largely performs the role of an audit committee, it is not an audit committee per se as defined in the Companies Act. The King IV requirements associated with an audit committee have, however, been incorporated into the terms of reference of the Finance and Audit Committee. Additionally, despite the BHF not subscribing to Chapter 3 of the Companies Act, it has, however, appointed auditors who conduct an annual audit of its financial statements. Furthermore, the BHF has secured professional corporate governance services from Beneke Gantley Inc and specifically Michelle Beneke BA LLB (Wits), an admitted attorney of the High Court of South Africa. The Board believes these corporate governance arrangements to be effective.

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85 ANNUAL CORPORATE GOVERNANCE REPORT REPORT for the year ended 31 December2020 2020

Ethical leadership The Board has adopted a charter which outlines the behaviour required of its members and the Board is satisfied that it has fulfilled its responsibilities in terms of its Charter for the reporting period. The Charter reflects the obligations of the Board as outlined in the MOI. The evaluation of the performance of the Board during the 2020 financial year was conducted during Quarter 1 of the 2021 financial year. In addition to an annual declaration of interests, Board members are required to declare their interests in respect of any item on the agenda of a meeting to the meeting in question and, given the predominantly electronic means of convening Board meetings during the 2020 financial year, members were requested to notify the Company Secretary if any conflicts of interest arose, so that these could be specifically minuted.

Organisational ethics The BHF has adopted an Ethics Policy that applies to Board members as well as on a general basis throughout the organisation. In the 2020 financial year, Board members were required to sign individual copies of the Ethics Policy confirming their awareness of its contents and to return the signed document to the Company Secretary for safe-keeping. All new directors are required to sign a copy of the Ethics Policy.

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86 ANNUAL REPORT 2020

Responsible corporate citizenship During the 2020 financial year, the following initiatives were implemented:

WORKPLACE The Human Capital Committee continued to focus on all elements associated with human capital, including the implementation of relevant policies within the BHF, consideration of the impact of COVID-19 on the workforce, performance management and an ongoing focus on ensuring that remuneration of BHF staff members is market-related. The BHF also launched the We.R.Equal campaign to promote gender diversity within the workplace.

ECONOMY A core focus area of the BHF is the combating of FWA in the healthcare funding industry. The formation of the Healthcare Forensic Management Unit (HFMU) as a standing steering committee within the BHF structure is a platform of collaboration both within the industry as well as among other participants and with various law enforcement agencies including the Special Investigations Unit (SIU). The reach of the HFMU has extended beyond the borders of South Africa to other SADC countries where a FWA framework was launched to ensure that cross-border industry collaborated to eliminate the scourge of FWA in the region. During the 2020 financial year, the CMS, in its capacity as regulator of the healthcare funding industry, initiated an investigation by an independent panel into allegations of racial discrimination levelled against various industry players in relation to their anti-FWA practices. At the time of writing, the Panel had issued a contentious Interim Report which has been responded to individually by members of the BHF. In addition, the BHF made submissions in response to the Interim Report on behalf of its members generally.

SOCIETY As an industry-representative body, the BHF continues to advocate for its members and the ‘health citizen’. During the 2020 financial year, the BHF was involved in a number of initiatives to facilitate the response to COVID-19 including a framework that was co-developed with the Health Funders' Association (HFA) in response to the block exemption granted by the Minister of Trade, Industry and Competition to the Competition Act 89 of 1998 (Competition Act) to support procurement with the aim of decreasing the impact of healthcare costs associated with, amongst others, the treatment and prevention of COVID-19. The BHF continues its ongoing engagements with the DOH and the CMS in furtherance of its mandate to protect the health citizen and represent the interests of its members as participants in the healthcare funding industry across the SADC region.

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87 ANNUAL CORPORATE GOVERNANCE REPORT REPORT for the year ended 31 December2020 2020

ENVIRONMENT Annually, the BHF holds a conference that is well-attended on a regional basis. Due to COVID-19 and associated travel restrictions, the BHF was unable to convene its conference on a live basis and instead held various online engagements with its members that dealt with topical relevant issues. In addition, the BHF has been working remotely since the beginning of March 2020 and continues to do so at the time of the writing of this report. This has also resulted in less travel than is typically required of an organisation involved in member advocacy and engagement. Given the success of virtual engagements, going forward, the BHF anticipates a situation arising where, for instance, certain meetings can be attended either in person or electronically; thus enabling increased availability of Board and committee members to attend meetings electronically if travel is a challenge from a diary perspective.

Strategy and performance A Board strategy session took place in the 2020 financial year. This strategy was approved in August 2020, thus enabling management to prepare operational plans and a budget in time for the 2021 financial year. The budget was approved in November 2020.

Risk governance The risk appetite of the BHF is being an activist corporate citizen who challenges the status quo and partners with all stakeholders to achieve universal healthcare for all. The risk tolerance of the BHF is being a good, reputable, corporate citizen that is representative of its members. The BHF has implemented a risk management policy, which was approved by the board and is reviewed on an annual basis by the Finance and Audit Committee (as custodian of the policy); and if amendments are proposed, they are referred to the Board for approval. Following the annual strategic session with the Board, management considers all strategic, operational and tactical risks and reassesses these in light of any changes to its strategy. Business units within the BHF conduct risk assessments and escalate identified risks to senior management for inclusion in the BHF's overall high-level risk assessment. Similarly, any strategic risks identified are communicated within the BHF to ensure that management is able to respond operationally and tactically. The Finance and Audit Committee reviews the risk register on a quarterly basis and the top 10 risks are communicated to the Board at each of its ordinary scheduled meetings. Risk management is integral to the business of the BHF. For example, during the 2020 financial year, the Board was notified, as part of a standing item on industry updates, of any key strategic issues that affected the future of the industry. As an industry representative organisation, the sustainability of the BHF depends on the sustainability of its members. Another example is the additional special Board meetings that were initially convened weekly and subsequently fortnightly and less frequently, to respond to the COVID-19 pandemic.

BOARD OF HEALTHCARE FUNDERS NPC


88 ANNUAL REPORT 2020

Technology and information governance The pandemic and the requirement of office workers from around the world to work from home highlighted the importance of access to technology and information governance. During the 2018 financial year, the BHF introduced a centralised SharePoint intranet and Board Portal. From a Board perspective, the need for paper documentation was eliminated and all Board and committee agenda packs are made available via SharePoint. This proved to be an absolute requirement for collaboration and engagement during the pandemic. The need to ensure information governance was heightened during the pandemic with penetration tests and other forms of information risk management initiatives being implemented during the 2020 financial year. The BHF also continued its investment in improving technology not only within the BHF itself but also in the PCNS unit to facilitate the issue of practice numbers to healthcare providers. The PCNS project was overseen by the Finance and Audit Committee as a key focus area during the 2020 financial year. An IT Steering Committee was formed during the 2020 financial year and various best-in-breed IT policies were developed and approved by the Board during the 2020 financial year. The focus on technology and information governance as well as the PCNS project will continue during the 2021 financial year.

Compliance governance A compliance policy was adopted by the Board and a compliance universe has been developed to identify legislation material to the BHF. During the 2020 financial year, significant work was done in reviewing legislation and developing obligation matrices which will be used during the 2021 financial year as part of a gap analysis assessment. The gap analysis will identify areas requiring intervention by management and the implementation of those interventions will be monitored by the Governance Committee. Compliance is an ongoing issue and gap analyses will need to continue indefinitely on a rotational basis to ensure ongoing compliance with applicable laws.

Remuneration governance The BHF is a non-profit company. Only employees of the BHF (including the Managing Director) are remunerated. None of the non-executive directors are remunerated. Accordingly, remuneration is managed by the Human Capital Committee; recommendations being made to the Finance and Audit Committee to assess affordability and sustainability of the organisation and these are included in the annual budget, which is submitted to the Board for approval.

BOARD OF HEALTHCARE FUNDERS NPC


89 ANNUAL CORPORATE GOVERNANCE REPORT REPORT for the year ended 31 December2020 2020

Stakeholder relationships The BHF has adopted a stakeholder engagement policy that is reviewed by the Governance Committee on an annual basis. Stakeholder mapping has also been conducted and is updated by the Stakeholder Engagement Department on an ongoing basis. Given the nature of the BHF as an organisation that lobbies and advocates on behalf of its members, stakeholder engagement is central to its day-to-day functioning. Management reports on a quarterly basis to the Board regarding its initiatives in respect of stakeholder engagement. The formation of the SADC Committee, the Human Capital Committee and the Universal Healthcare Committee underpins the importance of stakeholder engagement to the Board. These committees provide feedback to the Board on a quarterly basis with regard to work conducted since the date of the last Board meeting.

Reporting This corporate governance report forms part of the BHF's annual report which includes various other reports issued by management and the chairpersons of various committees (including, in particular, the Finance and Audit Committee) as well as the annual financial statements. This report constitutes the disclosures required in terms of King IV.

BOARD OF HEALTHCARE FUNDERS NPC


90 ANNUAL REPORT 2020

NOTES

BOARD OF HEALTHCARE FUNDERS NPC


91 ANNUAL REPORT 2020

BOARD OF HEALTHCARE FUNDERS

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BOARD OF HEALTHCARE FUNDERS NPC


ANNUAL REPORT

2020

BOARD OF HEALTHCARE FUNDERS

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