MEET THE TEAM
R E ADY TO T R A N SF O R M YO UR TR AV E L P RO G R A M ME ? Meet the ATPI travel transformation team, creating travel programmes fit for the future
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n the ever-evolving landscape of business travel, Travel Management Companies (TMCs) have more responsibility than ever to support travel managers effectively. TMCs must be one step ahead, offering more innovative and personalised solutions that go beyond traditional travel booking and invoicing. At ATPI, we support our clients to elevate and consolidate comprehensive travel programmes through expert guidance and solutions. We take our customers on a journey from simply ‘managing’ a travel programme to transforming it for the future. As an award-winning, agile and accountable TMC with over 100 years of experience, we have subject matter experts that are wholly accountable in their remits. So, who are we?
STRATEGY
Adam Knights, Regional Managing Director UK, Europe & Middle East “I’ve been part of the ATPI team delivering tailored services to travel managers for the past 24 years. Today I lead a dedicated team of experts who are committed to providing the very best solutions across each market we operate in. We are at the forefront of the industry for new pricing capabilities (NDC) and are committed to offering access to the best possible content, pricing, technology and service for our clients. Every day I strive to give my team the best tools and strategy to achieve tangible results. Our client retention rates, NPS scores, and accolades are proof that we deliver. With
global influence and local presence, we align with our clients’ needs to bring meaningful results.”
ELEVATION
Katie Skitterall, Group Commercial Director “Listening to customer requirements and shaping solutions to elevate travel programmes is at the very core of what my team does. Being knowledgeable, agile and solutions-focused allows us to excel in the service we provide to travel buyers and do what other TMCs can’t… or won’t. To make a meaningful impact, it’s essential to listen and ask the right questions. By leveraging customer insights, my team shape tailored solutions to fit our customers' goals whether they are driven by price, service, flexibility, sustainability, or a hierarchy between. We like to think of ourselves as the independent speedboat of the TMC world, one that is fast, nimble, and gets the job done. If we don’t have the solution already in place, we combine or develop a strategy that will.”
COHESION
Sam Davies, Head of UK Corporate Partnerships “I am the conductor of a beautiful orchestra for our client partners. I’ve been with the business for almost 10 years and with my team of Global Partnership Managers we cultivate
relationships and partnerships across the board. Partnerships begin with clients, but they don’t stop there. From ATPI experts in their fields to supplier partners, airlines, hotels, payment providers, me and my team bring together the best knowledge and expertise in the industry for clients. The only way that we can transform a programme is by bringing in subject matter experts who are accountable and deliver in these key areas."
INNOVATION
Jenny Thornton, Director of Technology Solutions “Providing travel managers with the technology they need to best serve their teams is always my mission objective. But innovation is far more than just improving technology, it’s doing something that nobody has ever done before, and that’s how you transform. Last year we consolidated the booking process for customers by integrating into Microsoft Teams. This year we’ve developed a solution for crew travel in all sectors and markets. We consistently invest in technology to support our clients’ needs, as well as offer integration via APIs to pre-existing systems. ATPI has a long history of being one step ahead and defining new ways of working, and this ingrained innovation is woven into the fabric of our business. We are transparent with our views and recommendations and just because we can do something, it doesn’t mean it’s always the best solution for the customer. Can we roll one tool out globally? Sure, we can…but is that the right thing to do?
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