WELCOME / 09 SALES & EDITORIAL Publisher: Sue Williams sue.williams@onboardhospitality.com
Event director: Craig McQuinn craig mcquinn@onboardhospitality.com Editor: Julie Baxter julie.baxter@onboardhospitality.com
Collaboration rules...
T
Deputy Editor: Laura Gelder laura.gelder@onboardhospitality.com
hese are challenging times. Political and environmental uncertainties, financial wobbles and tragic air accidents – some days it is hard to spot the good news isn't it?
Contributing Editors: Steve Hartridge, Andy Hoskins, Jo Austin (For Taste of Travel enquiries: jo.austin@onboardhospitality.com Contributing Writers: Jessica Pook, Benjamin Coren, Nik Loukas, Roger Williams, Marc Warde, Richard Williams, (For IFEC enquiries: richard@appinpublishing.co.uk)
DESIGN & PRODUCTION Senior Designer: Louisa Horton
But as our industry pulls together for Passenger Experience Week in Hamburg, it is heartening to see how challenging times inspire newthinking and new collaborations, even bringing competitors together in project partnerships for a greater good. We saw collaboration writ large across our award entries this year (page 187), where product success is so clearly best achieved when expertise from a variety of sources pulls together for a common goal. Congratulations to all the finalists and watch out for the winners, unveiled on April 1. You can read about a truly inspiring collaborative designhackathon run by Westjet for its new cabin launches on page 120. And if you want to be a part of something collaborative yourself, check out the new initiative between Onboard Hospitality and Monty's Bakehouse to source new ways of working (page 135); and make a date with the 2019 Onboard Hospitality Forum Asia within the FTE Asia Expo Singapore (page 168) where this year's theme is Collaborate to Innovate. So read on, and pull together. Wherever we're headed let's enjoy the journey!
Designers: Ross Clifford, Zoë Tarrant, Caitlan Francis & Stuart Crowhurst Production Manager: Clare Hunter Production Controller: Steve Hunter Subscriptions: Kay Fisher subscriptions@bmipublishing.co.uk Managing Director: Matt Bonner CEO: Martin Steady Onboard Hospitality is published by: BMI Publishing Ltd Suffolk House, George Street, Croydon, Surrey CR9 1SR, UK Tel: +44 (0) 20 8649 7233 Fax: +44 (0) 20 8649 7234 © BMI Publishing Ltd 2019. Whilst every effort is made to ensure accuracy, BMI Publishing Ltd cannot be held responsible for any errors or omissions.
Julie Baxter Editor, Onboard Hospitality
ISSN: 2046-2042 Cover image: istockphoto.com Regularly viewed by readers in over 70 countries worldwide. Read this magazine in digital form, share it virtually or subscribe • catch up on back issues • find contact details for key suppliers and caterers in our Directory of Caterers and Suppliers • advertise and search for jobs and promote your events
See you at WTCE & AIX Hamburg - STAND 3C36
Get yourself connected online @OBHMagazine �Onboard Hospitality at linkedin.com onboardhospitality.com
CRAIG MCQUINN
CELEBRATING EXCELLENCE IN AIR, RAIL & CRUISE onboardhospitality.com/awards
With 20 years' experience in the travel industry, our business development manager Craig is looking forward to his second visit to WTCE and sharing exciting promotional opportunities.
JO AUSTIN
Former Onboard Hospitality editor, Jo will be with our team at WTCE moderating the Taste of Travel Theatre. She has pulled together an exciting programme don't miss it!
JESSICA POOK
Jessica is making her WTCE debut. She joined our editorial team two years ago and will be touring the stands for product news and story inspirations for the magazine.
RICHARD WILLIAMS
Our specialist writer on entertainment and connectivity, Richard will have his ear to the ground looking for onboard trends and new developments while visiting PEC and AIX stands.
LOUISA HORTON
Our in-house designer will join us in Hamburg to capture your products and people on film. Smile nicely for your chance to star in our WTCE review issue and online gallery.
onboardhospitality.com
Welcome - Issue78.indd 9
3/14/19 06:28 PM