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Changes at ICBC and What They Mean Unlock YourGlass Auto Dealership’s for Collision and Repair Full Potential SUSAN MOWBRAY, PARTNER IN MNP’S VANCOUVER CONSULTING PRACTICE
Today’s auto dealers continue to face their share of challenges, To control rising claim costs, the Insurshops to provide cost-effective and exceptionfrom narrow margins and management struggles to dealing with The most high-profile change ance Corporation of British Columbia al customer service. manufacturers’ expectations and a constantly shifting marketplace. (ICBC) has introduced changes to auto inis how premiums are set and As business to the moreannouncement than 140 auto dealerships B.C.,will surance. The most high-profile changeadvisors is Introduction of a tiering system based on thatinBC MNP understands the specific demands and opportunities of the performance how premiums are set and the announcemove to a no-fault insurance automotive industry — and is uniquely positioned to address the ment that BC will move to a no-fault inThe introduction of a tiering system is a key of dealer whether a single-store model inyou’re spring 2021. operator or change for suppliers. Under the new programs, surance model in spring 2021.needs These both principals, a multi-store dealer. directly impact customers through the shops are ranked based on performance. The To benefits learn howthey we can help you deliver performance - drive results price of auto insurance and the receive. highest-performing shops each year are assigned to the top tier. and more to success, contact Chris Schaufele today at in the top tier will be promoted first in ICBC’s customer-facICBC has also introduced changes its programs for material Shops chris.schaufele@mnp.ca or 604.536.7614 damage suppliers. These programs identify preferred or accreding facility locator application. ited shops, which provide collision and glass repair services, and Tiering will be assessed annually and the number of shops offer a specific level of service and warranties on repairs over and qualifying for the top tier will be based on a fixed percentage of Chris While Schaufele, CPA, CA Dan Lock, CPA, CA facilities. This is a subtle Ryan Gorder, CPA, CA above minimum operating requirements. participation in the highest-performing but important Partner, Automotive & Partner, Automotive & Partner, Automotive & the programs is voluntary, more than 75 per cent of shops providchange to the programs. Previously, shops that met and mainAssurance Services Assurance Services Assurance Services ing collision and glass repair services inMNP BCSurrey are accredited. tained specified performance thresholds received the highest MNP Port Moody MNP Port Moody level Changes to the programs are intended to ensure repairs meet Continued on next page industry standards for safety, while at the same time encouraging MNP.ca
Unlock Your Auto Dealership’s Full Potential Today’s auto dealers continue to face their share of challenges, from narrow margins and management struggles to dealing with manufacturers’ expectations and a constantly shifting marketplace. As business advisors to more than 140 auto dealerships in B.C., MNP understands the specific demands and opportunities of the automotive industry — and is uniquely positioned to address the needs of dealer principals, whether you’re a single-store operator or a multi-store dealer. To learn how we can help you deliver performance - drive results and more success, contact Chris Schaufele today at chris.schaufele@mnp.ca or 604.536.7614
Chris Schaufele, CPA, CA Partner, Automotive & Assurance Services MNP Surrey
Dan Lock, CPA, CA Partner, Automotive & Assurance Services MNP Port Moody
MNP.ca
Ryan Gorder, CPA, CA Partner, Automotive & Assurance Services MNP Port Moody
