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New aged care standards
from BluePrint (Dec 2019)
by BlueCross
How they impact consumers
On 1 July 2019, a new single set of Aged Care Quality Standards for the accreditation of residential and home care services came into effect. Comprising eight standards with 42 stated requirements, the new standards focus on quality outcomes for consumers rather than provider processes. To find out how the new standards impact consumers in terms of care, service delivery and choice, we spoke with BlueCross General Manager of Clinical Review, Strategy and Improvement, Jocelyn Small.
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1. Why were the new aged care standards introduced?
The new Quality Standards define what good aged care should look like. By having a single set of standards for all Australian Government funded aged care services, it is easier to check that people receive the best possible care – no matter what type of services they receive, be it residential, home care or short-term restorative care.
2. How are the new Quality Standards different?
The new Standards focus on quality outcomes for consumers, making it easier for the consumers, their families, carers and representatives to understand what they can expect from a service. Each of the eight Quality Standards is expressed three ways:
