Through the Storm

Sales Spotlight

Commercial Wins

BlueCrest and Paragon Germany sign contract for six inserters

As part of a project to increase efficiency, Paragon Germany is replacing several machines from another manufacturer at its Weingarten site with five highly productive systems from BlueCrest. In addition to three MPS (Mailstream Productivity Series) inserting systems, two EPIC multi-format inserting systems are being used. Paragon has also invested in another MPS system for its Korschenbroich site.

“We are pleased to further expand our partnership with Paragon,” said Wilhelm Kanzler, Vice President Germany, Switzerland, Nordics at BlueCrest. “Paragon is at the forefront of innovative customer communications and we are very proud that BlueCrest technology is helping to drive their progress.”

Through the Storm

BlueCrest Service team keeps client operational during storm of the century

In February 2021, Texas experienced the “storm of the century” which saw 100-year-record freezing temperatures, ice, snow, and rolling power outages that lasted over a week. During that time, BlueCrest client Venture Solutions of Fort Worth, TX could not get their operators onto the site to continue mission critical business operations. Enter BlueCrest technicians. Not only did BlueCrest provide the same number of people per shift (2) throughout the whole week, but those same technicians also ran the machines on behalf of the client and continued their critical work in place of the usual operators, who could not make it in due to the storm. In a true all-hands experience, the team stayed safe and supported our client through the storm. This is a genuine example of going above and beyond—and the essence of true partnership between supplier and customer. Special thanks to Rob Parsons, Kyle Arneson, Stuart Whitcomb, Chikwe Ukpaka, Martin Trevino, Frank Sellers, David Carr, and La’Manza Davis for taking care of our client.

World record breaking mail inserting performance

COMMUNISIS LEEDS (UK)

Earlier this year the stage was set for the team at Communisis Leeds to attempt to beat a previous world class mailing performance.

A previous record set in 2020 was up for grabs and the team were determined to push the limits, setting a target to produce half a million packs on one EPIC inserter in 24 hours.

And they did it, with a stunning production performance of 439,770 packs produced in 24 hours.

TRULY EPIC!

A new record for finished mail pieces in any 24-hour shift set right here.

22nd February 2020, 19:30pm - 23rd February 2020, 19:30pm

MAIL PACKS PRODUCED (C5 FORMAT):

439,770

FROM COMMUNISIS:

Keeley Edwards Clifford Quadoo Lee Waite

FROM BLUECREST:

Andy Tanner John Kendrick Luke Kenyon Communisis site Manager, Glen Place commented, “For a while we’ve been attempting to beat our previous record. With focus and enthusiasm between the Communisis Operators and the supporting BlueCrest Engineers we were finally able to make it happen. The whole team has really pulled together. I applaud them all for their effort.” The superb collaborative team members from BlueCrest who achieved this performance are: Andrew Tanner, John Kendrick, Luke Kenyon, Phil Hirst and Antony Diplock. Antony Roscamp, BlueCrest’s Client Service Manager for the site commented, “I am proud that the BlueCrest team were able to support the customer’s effort and ensure the EPIC performed to its highest potential delivering what we believe are world record level results.

The top line production figure is impressive, even more so when you know it is backed up by a 0.05% out-sort rate and average Mean Cycles Between Stops of 4,000. These figures prove beyond doubt the operational efficiency of the EPIC.” The BlueCrest partnership at Communisis goes from strength to strength and reaches every level of the company. This goes to show how a collaborative partnership between client and vendor delivers tangible gains benefitting both parties. Communisis is one of the first clients globally to enter a “gain-share” agreement with BlueCrest, looking for positive, incremental opportunities to continuously improve. This exceptional mail production performance has of course also been celebrated by Communisis. On-site posters now proudly display the achievement and are part of the talk track with new clients when they visit the facility.

Two of our proud, blue-shirted engineers, Andrew Tanner and John Kendrick, from the winning team at Communisis, Leeds, UK.

Programs and Promotions

Introducing our Chat Bot! Have you tried Yammer?

Wouldn’t it be great to have one spot on the BlueCrest intranet for searching and sharing step-by-step job aids, FAQs and other helpful information about policies and common workplace tasks.

Great news - we agree! And soon BlueCrest will be rolling out our Chat Bot - no more searching!

Whether it’s booking a work trip, managing expenses, creating a Help Desk ticket, ordering supplies, or changing your password - now you’ll have help finding your way!

Coming soon to the BlueCrest Net Yammer allows for open and dynamic communication across BlueCrest. It’s a social media tool that will help us improve engagement and enhance collaboration. Consider joining an existing community of interest, start your own, make posts, gather ideas and feedback, and keep everyone informed, aligned, and moving forward! Haven’t tried it yet? Sign up and start using it today.

Check Yammer Out