BEST PRICE GUARANTEE
If you find another retailer selling the same product for a lower price elsewhere in Europe within 5 days of receiving your bill, we will either give you a refund of the price difference in cash or take the item back (whichever you prefer). The Best Price Guarantee only covers products that can be found cheaper within the EU, and which are the exact same model, size and colour as the product you chose. The Best Price Guarantee does not apply for: private sales, online auction platforms, bankruptcy sales and other unconventional retail channels.
FREE DELIVERY FOR ALL ORDERS OVER 40 EURO WITHIN THE EU
21-DAY RIGHT OF RETURN OR EXCHANGE
Blue Tomato would like to ensure that you are satisfied with your delivery. If you are not fully content with your order, we offer a 21 day right of return or exchange service. You have the right to return or exchange goods, provided that they are still in an unused condition within 21 days of receiving your bill. You can then exchange the product for a different item in our selection or you can choose to receive a full refund. Blue Tomato will pay the postage costs when exchanged products are delivered back to the customer.
QUALITY AT BLUE TOMATO
At Blue Tomato, you will only find brands which have been tested and approved by our teamriders, shop staff, and customer service team. We can therefore highly recommend all the products we offer.
RETURN ADDRESS
Blue Tomato Distribution Center Blue Tomato GmbH Köglerweg 50, Halle 1 8042 Graz, Austria
EASY ORDER
TEL:
+43 36 87 24 22 333
ONLINE: blue-tomato.com E-MAIL: info@blue-tomato.com SKYPE: Blue-Tomato Snowboardshop LIVE CHAT: at blue-tomato.com Blue Tomato GmbH Hochstraße 628 8970 Schladming, Austria
FIND ALL THE IMPORTRANT INFORMATION REGARDING THE ORDERING PROCESS, SHIPPING, PAYMENT OPTIONS AND RETURNS HERE: BLUE-TOMATO.COM/INFO PUBLISHER:
CANCELLATION POLICY CANCELLATION RIGHTS You have the right to cancel this contract within twenty-one days without stating any reasons. The cancellation period is twenty-one days starting from the day on which you or a third party, nominated by you, who is not the carrier, has taken possession of the goods or, in the case of partial deliveries, the final item. These cancellation rights must be exercised by informing us, the Blue Tomato GmbH Hochstraße 628 8970 Schladming Austria
E-Mail: info@blue-tomato.com Fax: +43 36 87 24 22 355 Tel. (AT & other countries): +43 36 87 24 22 333 Tel. (DE): +49 89 416 148 61 Tel. (CH): +41 43 50 82 199
any supplementary costs arising from your choice of any means of delivery other than our standard most inexpensive delivery option), without delay and at the latest within fourteen days from the day on which notice of your cancellation of this contract was received by us. For this repayment we shall use the same means of payment you employed for the original transaction, unless expressly agreed otherwise with you; on no account will you incur any financial charge on our part on account of this repayment. We may refuse any repayment until we have received the returned goods or until you have provided proof that you have sent back the goods depending on whichever is earlier.
by means of an unequivocal declaration (e.g. by a letter sent by post, fax or e-mail) of your decision to cancel this contract. To this end you may use the standard cancellation form. However, this is not obligatory.
You must send back or hand back the goods without delay, and in any case at the latest within fourteen days from the day you informed us of the cancellation of this contract, to:
To observe the cancellation period it is sufficient for you to send the statement of your wish to exercise your cancellation rights before the expiry of the cancellation period.
Blue Tomato Distribution Center Blue Tomato GmbH Köglerweg 50, Halle 1 A-8042 Graz
CONSEQUENCES OF CANCELLATION If you cancel this contract, we have to return to you any payments which we have received from you, including delivery costs (with the exception of
or (for customers in Switzerland) Blue Tomato Schweiz Postfach CH-9029 St. Gallen
The deadline is met if you dispatch the goods before the expiry of the fourteen day period.
BANK DETAILS OTHER EU COUNTRIES:
BANK DETAILS SLOVENIA:
BANK DETAILS NON-EU COUNTRIES:
Sort code: 12 000 Account number: 52 084 502 401 IBAN: AT 151 200 052 084 502 401 BIC (Bank Identifier Code): BKAUAT WW
Sort code: 12 000 Account number: 52 084 502 401 IBAN: AT 151 200 052 084 502 401 BIC (Bank Identifier Code): BKAUAT WW
Sort Code: 12 000 Account number: 52 084 502 401 IBAN: AT 151 200 052 084 502 401 BIC (Bank Identifier Code): BKAUAT WW
Recipient: Blue Tomato GmbH Hochstraße 628 | A-8970 Schladming
Recipient: Blue Tomato GmbH Hochstraße 628 | A-8970 Schladming
Recipient: Blue Tomato GmbH Hochstraße 628 | A-8970 Schladming
UniCredit Bank Austria AG Hauptplatz 36 | 8970 Schladming
UniCredit Bank Austria AG Hauptplatz 36 | 8970 Schladming
UniCredit Bank Austria AG Hauptplatz 36 | 8970 Schladming
To help us allocate the payment of your order, please state your order number and the name the order was placed under (e.g. 10012345 Luke Skywalker) as the reason for payment on your transfer voucher. When you complete your order you agree to the Terms & Conditions stated by Blue Tomato. You can find our Terms & Conditions at blue-tomato.com – Service & Help
Blue Tomato GmbH Hochstraße 628 A-8970 Schladming info@blue-tomato.com blue-tomato.com FB Nr.: 80499g UID ATU: 30097105 Court of Justice Leoben
CREATIVE DIRECTION: grafox kreativ agentur GmbH Böhmische Straße 15 01099 Dresden www.grafox.info
PRINT: Leykam Druck GmbH & Co KG
PHOTOGRAPHY: Marcel Lämmerhirt www.mlpics.de Samuel Strauss www.sam-strauss.com Blue Tomato
PHOTO CREDITS: Thanks to all the companies for the action shots.
We reserve the right to change print and typing errors after printing. For Blue Tomato Terms & Conditions visit blue-tomato.com/agb Prices inclusive VAT, exclusive shipping costs.
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