CIRCLE AWARD
Winner’s Circle Employees go above and beyond
Each quarter, Family and MWR holds the Winner’s Circle award ceremony to recognize employees who have gone above and beyond to provide excellent service for the Soldiers, Families, retirees and civilians we serve. Winner’s Circle is a directorate-level incentive awards program primarily designed to recognize outstanding customer service and teamwork by Family and MWR staff members. Each quarter, staff members are nominated by their peers, patrons of Family and MWR or outside agencies, or are identified by name in an ICE comment.
Heather Wilburn, Family and MWR Marketing
It’s a long way from Philadelphia to Fort Bliss, especially when the route first takes you through Hawaii ... but that’s exactly how Chef Stephen Forsyth landed at Fort Bliss Family and MWR. As part of the Family and MWR Developmental Chef Program, Forsyth is currently on staff at Fort Bliss’ Centennial Banquet and Conference Center. While working in the restaurant industsry in Philadelphia, he learned about the Developmental Chef Program and chose to apply. “I love our Soldiers and I want to support them,” Forsyth said. “I thought that working for Family and MWR would be a good way to do that.” After an assignment to the Hale Koa Hotel, the Honolulu hotel maintained by Armed Forces Recreation Center Resorts, he moved on to Fort Bliss – where he found a very different Army experience. “It’s a very large base, and it took me a minute to find my way around,” Forsyth said. “But once you learn your way around, the base becomes a lot smaller. It’s gotten easier.” While the installation was initially difficult to navigate, Forsyth found the Fort Bliss population, and his coworkers, more welcoming. “Everyone here is really nice,” he said. During his time at Fort Bliss, Forsyth has expanded his skill set. “I have developed my skills to more proficiently put out large banquets,” he said of working at the Centennial. “I’m learning how to do volume, and how to better work in a catering environment as opposed to the a la carte environement I was working in prior to joining Family and MWR.” And though Forsyth enjoys the professional development aspect of the training program, for him, the best part is simple. “My favorite part is still serving our Soldiers,” he said.
www.blissmwr.com
The following staff members are “Commitment to Excellence” winners for routinely going above and beyond to provide exceptional service to internal and external customers. A maximum of 20 are selected each quarter. 1st QUARTER 2011 tracy guenther Army Community Service jill macauley Army Community Service alison brown Army Community Service kenneth coppedge Outdoor Recreation tabitha bohn Centennial Banquet & Conference Center georgette morgan Army Community Service lisa paniagua Child, Youth and School Services sonja leatherwood Child, Youth and School Services jorge almedina Automation james hamilton Automation joseph fanion Automation isaac pepper Automation maria baez Army Lodging donna moore Army Lodging crystal flores Biggs Gym 2nd QUARTER 2011 linda navar Army Lodging christopher johnson Desert Strike Lanes Vanessa Carmichael Army Community Service
FAMILY and MWR
MWR
The “Effective Team” award is given to recognize the accomplishments of a team who work together in harmony to produce outstanding results. The selection committee decided that the teams below were all deserving of the award.
1st QUARTER 2011 Logan Heights Physical Fitness Center Milam Physical Fitness Center 2nd QUARTER 2011 Army Lodging Maintenance Tiffany Kelly Biggs Gym Jessica Poust Outdoor Recreation Pamela Jordan Army Lodging Kenny broomfield Marketing Office Heather Wilburn Marketing Office Elizabeth Maline Family and MWR Training Coordinator Sonia Flores Biggs Gym Brianne Wolfe SKIES Unlimited Brian Forman McGregor Range Recreation Center Jesus Serrano Army Lodging Susana McCormick Army Lodging wanda kienzle Old Fort Bliss Museum Calvin Wood Soldier and Family Assistance Center
recognition
MWR
To nominate a Family and MWR employee for a Winner’s Circle award, contact Melinda Scott at (915) 5683500. To make a compliment, complaint or suggestion on any Family and MWR program, check out the ICE system at http://ice.disa.mil/index. cfm?fa=site&site_id=435.
¡blissNOW! • Spring 2011 • 15