BPO/SSC Companies in Poland
Mentor Graphics Country (HQ): USA Number of employees: 20 Specific services offered: R&D Management in Poland: Grzegorz Mrugalski Microsoft Country (HQ): USA Number of employees: 20 Specific services offered: IT Open Text IT Competence Center Country (HQ): Canada Date started in Poland: 2009 Number of employees: 20 Specific services offered: Technical support and customer implementation, training Q-Partners Specific services offered: R&D
Talex Specific services offered: BPO/ITO Telcordia Technologies (part of Ericsson) Country (HQ): USA Specific services offered: R&D Management in Poland: Michał Wodczak Unilever Country (HQ): UK/The Netherlands Number of employees: 70 Specific services offered: R&D Management in Poland: Anthony Natt W.R.Grace Country (HQ): USA Number of employees: 20 Specific services offered: Research Laboratory Management in Poland: Jacek Walkowiak Wikia Country (HQ): USA Date started in Poland: 2007 Number of employees: 20 Specific services offered: R&D Management in Poland: Emil Podlaszewski – Member of the Board
Rzeszów Carlson Wagonlit Travel City of activity in Poland: Świlcza near Rzeszów Country (HQ): France Date started in Poland: 2008 Number of employees: 140 (Rzeszów) Specific services offered: Call center (business travel) Centrum Usług Finansowych ACP Pharma S.A. Country (HQ): MEDIQ NV Holland (Ultrecht) Date started in Poland: 2010 Number of employees: About 80 Specific services offered: Finance, service ACP PHARMA Group Management in Poland: Daniel Pitrus, Director CUF Centrum Zastosowań Informatycznych Contact Center Sp. z o.o. Country (HQ): France Date started in Poland: 1999 Number of employees: In Poland: 5915 Specific services offered: Telesales, sales support, databases, call centre, etc. Management in Poland: Jakub Kłoczewiak – President of the Management Board ContactPoint Country (HQ): Warsaw Date started in Poland: 2003 Poland, 2006 Rzeszów Number of employees: ok. 600 Specific services offered: Call center, CATI, BPO Management in Poland: Jarosław Szpryngwald – Prezes Zarządu, Michał Karzel (Suasor Consulting) – Członek Zarządu
Randstad Payroll Solutions Sp. z o.o. Date started in Poland: 1998 Number of employees: 50 Specific services offered: Payroll and HR file administration Management in Poland: Sylwester Czarnecki – Senior Sales Manager, sylwester.czarnecki@pl.randstad.com, Katarzyna Plucinska – Managing Director, katarzyna. plucinska@pl.randstad.com
ZETO Date started in Poland: 1965 Specific services offered: BPO/ITO
Centrum Przetwarzania Danych Ministerstwa Finansów
Cross Jeans Number of employees: 20 Specific services offered: R&D software
Roche
Energetyczne Centrum S.A. Date started in Poland: 2010 Number of employees: 100 Management in Poland: Dariusz Chlastawa
Hamilton Sundstrand Country (HQ): USA Number of employees: 150 Specific services offered: R&D
Europe Calling – Międzynarodowe Call Centre Date started in Poland: 2007 Number of employees: 40 Management in Poland: Magdalena Mroczek, 510 098 510
ICN Polfa Rzeszów Country (HQ): France Date started in Poland: 1997 Specific services offered: Call centre Management in Poland: Mariusz Gajowniczek – President, Alicja Syrek, Alicja.Syrek@valeant.com, ICN_Polfa@ valeant.com
IT Service Centre Country (HQ): Switzerland Date started in Poland: 2009 Number of employees: 200 Specific services offered: Creating and maintaining systems for clinical research, modern websites and programs to support internal processes within the company
Radom
Rule Financial Country (HQ): UK Date started in Poland: 2013 Specific services offered: ITO
Idea Call Center Date started in Poland: 2013 Number of employees: 150 Management in Poland: Vlado Bogdanov
Samsung Electronics Polska sp.z o.o. Poland R&D Center Country (HQ): South Korea Date started in Poland: 2011 Specific services offered: R&D
Intermedia Consulting S.C. M.Gajewski. J.Borek Management in Poland: 22 613 61 35, mgajewski@inconsulting.pl
Savvis Country (HQ): USA Date started in Poland: 2012 Specific services offered: ITO Sii IT outsourcing Country (HQ): France Date started in Poland: 2010 Number of employees: 90 Specific services offered: IT Management in Poland: Natalia Buczel, 61 639 76 80, informacja-poznan@pl.sii.eu Starter Sp. z o.o. Country (HQ): Germany Date started in Poland: 2000 Specific services offered: BPO Management in Poland: Marek Zefirian – Prezes Zarządu Starter Truck Services Country (HQ): Germany Number of employees: 35
Iron Mountain – Centrum Przetwarzania Danych Date started in Poland: 2009 Number of employees: 250 Management in Poland: Iwona Wałach, 48 345 06 02 Multimedia Interactive Sp. z o.o. Date started in Poland: 2012 Number of employees: 300 Management in Poland: Kamal Sitkowski – Attun SMG/KRC – Call Centre Date started in Poland: 2008 Number of employees: 500 Management in Poland: Wojciech Hołdakowski, 48 382 80 20 Telbridge Radom Date started in Poland: 2007 Number of employees: 200 Management in Poland: Artur Bakuła, 22 420 56 77 TELECENTRUM Date started in Poland: 2003 Number of employees: 40 Management in Poland: Marcin Dygas, 48 361 97 28
K&K SELECT Sp. z o.o Orange Costumer Service Date started in Poland: 2010 Number of employees: 5000 Specific services offered: Call center – TP S.A., PTK Centertel Management in Poland: Jakub Kłoczewiak – President, Tomasz Dreslerski – Member of the Board
Shared Services 2013
Support Services Center Country (HQ): USA Date started in Poland: 2011 Number of employees: Planned employment 250 Specific services offered: Support agencies and departments operating in Europe
Specific services offered: Call Center – road assistance service in five languages (English, German, French, Italian and Russian
OutsourcingPoland
McKinsey&Company
Pratt&Whitney Sanofi Aventis Country (HQ): France Date started in Poland: 2006 Number of employees: 190 Specific services offered: Call centre Management in Poland: Marynika Woroszylska-Sapieha – President, General Manager; Wiesław Karpowicz – Member of the Board and Finance Director Soft System Country (HQ): SCC Soft Computer (Floryda, USA) Date started in Poland: 1990 Number of employees: About 300 Specific services offered: Call centre Management in Poland: Liliane Saberin – President, Marek Konrad Słoniewski – Vice President, Waldemar Waligóra – Vice President Systemy Informatyczne Set(h) Sp. z o.o. Specific services offered: IT
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