Bulgaria Varna
EXL Service Bulgaria
Sofica Group
| Number of employees: 145 | Services offered: Consulting, Finance, Accounting
Tel.: +359 2 400 85 00 | Services offered: BPO/HRO/ITO Stefan Bumov, General Manager
BPO Hewlett-Packard Tel.: 359 2 969 89 40 | Date started: 2006 | Number of employees: 4100 | Business type: BPO | Services offered: Customer interaction services, IT/hardware, software and services to consumers
IBM Bulgaria Ltd
CEE Shared Services and Outsourcing Directory
Tel.: +359-2-973-3171 | Date started: 2007 | Number of employees: 580 | Services offered: BPO: Business Consulting Services, Technology Services, Services Financing,
Taxback.com
| Date started: 2007 | Number of employees: 330 | Services offered: Customer interaction services
Tel.: 359 52 68 68 68 | Date started: 2003 | Number of employees: 400 | Services offered: SSC/BPO hybrid: F&A
Sutherland Global Services Tel.: + 359 2 936 68 00 | Number of employees: 280 | Services offered: BPO: F&A, Call Centre, HR Dimitar Galabov, Country Head
Telus international
| Services offered: Back office transaction, Finance/ Accounting services
SSC Siemens Enterprise Communications EOOD
TravelStoreMaker
Tel.: +359 2 811 54 50 | Business type: SSC | Services offered: IT
Tel.: +359 2 480 22 33 | Number of employees: 60 | Services offered: SSC/BPO hybrid: ITO, Call Centre, HR
Sitel Bulgaria EOOD Tel.: +359 2 819 9604 | Date started: 2006 | Number of employees: 575 | Services offered: Acquisition and Sales, Customer Care, Customer Retention, Back Office Maya Yaneva, Site Director
Varna
Stream International Bulgaria EOOD
Tel.: +359 2 931 73 30/31 | Services offered: BPO: Multichannel customer solutions, IT outsourcing, Risk management, Transformation solutions, Social media solutions
Moneybookers/Skrill
Karolina Sredkov, Financial Services Group Treasury Manager
Sevlievo SSC Ideal Standard International | Business type: SSC | Services offered: F&A
94 www.ceeOutsourcingAwards.com
2017