CEE Shared Services and Outsourcing Directory - 2016

Page 90

CEE Shared Services and Outsourcing Directory

Bulgaria Sofia

Monitoring and analytics, Content and data indexing, Database services

60K

Bulpros

CSMS

tel.: +359 2 489 5725 Year started: 2010 Number of employees: 540 Services offered: BULPROS is the leading IT Solutions & Services provider in SEE, specialized in Cloud, Security and Digital Transformation with focus on Technology and Telecommunications, Financial Services and Insurance, Healthcare. Contact: Ivaylo Slavov, CEO

tel.: 35924896908 Number of employees: 250 Services offered: customer interaction service, Back Office Transaction

C3i

EXL Service Bulgaria Number of employees: 145 Services offered: Consulting, Finance, Accounting

Aii Data Processing

tel.: + 359 (0) 2 489 81 26 Services offered: C3i is a provider of technology support services for the life sciences industry. C3i\'s services include a complete portfolio of systems integration, technology training, 24/7 multilingual contact center, asset management, provisioning, and technical site assessments exclusively tailored for the needs of life sciences professionals worldwide.

tel.: + 359 2 8012 666 Services offered: A global company specialising in content, data and business intelligence services.

tel.: +359 2 92 14 600

tel.: 35924620000 Services offered: Customer Service, Back Office, Social Network Management

Adecco tel.: +359 2 489 83 35 Services offered: Customer interaction services, HR services

SSC AIG SSC - Bulgaria

Bulgaria

Number of employees: 280 Services offered: SSC: Finance, Accounting services

Global HQ: USA Year started: 2013 Number of employees: 370 Services offered: SSC: The centre supports AIG’s insurance operations in 17 countries across Europe with Claims, Policy Servicing, Accounts Receivable, and Travel Assistance services. Contact: Venislav Iotov, General Manager, Bulgaria and Romania

EUROCCOR JSC tel.: +359 2 9037706 Number of employees: 450 Services offered: Call and contact centre services, Database processing, Outbound calls

Hewlett-Packard tel.: 359 2 969 89 40 Year started: 2006 Number of employees: 4100 Services offered: BPO: Customer interaction services, IT/hardware, software and services to consumers

SSC Coca‑Cola HBC Bulgaria AD

Varna Taxback.com

Sofia 60K Adecco AIG SSC - Bulgaria Aii Data Processing Bulpros C3i Coca-Cola HBC Bulgaria AD

CSMS EUROCCOR JSC EXL Service Bulgaria Hewlett-Packard IBM Bulgaria Ltd Moneybookers/Skrill SIEMENS ENTERPRISE COMMUNICATIONS

EOOD Sitel Bulgaria EOOD Sofica Group Stream International Bulgaria EOOD Sutherland Global Services Telus international TravelStoreMaker

Varna [321]

SOFIA [1,166]

Plovdiv [348]

90

Population figures in thousands

www.ceeOutsourcingAwards.com

Population: 7,202

2016


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