BPO/SSC Companies in Poland
Capgemini BPO HQ of parent company: France Year started in Poland: 2003 Number of Employees: 2200 Services provided: Finance & Accounting, Customer Care, Procurement, Marketing, Financial Services Management in Poland: Marek Grodziński Capgemini ITO HQ of parent company: France Year started in Poland: 2005 Number of Employees: 1500 Services provided: Infrastructure Management Management in Poland: Daniel Habrat Comarch HQ of parent company: Poland Year started in Poland: 2004 Number of Employees: 220 Services provided: BPO, Outsourcing IT services, IT solutions and help, software & hardware support Management in Poland: Janusz Filipiak – President of the Board, Piotr Piątosa – Vice President of the Board, Paweł Prokop – Vice President of the Board Contact Center sp. z o.o. HQ of parent company: Poland Year started in Poland: 1999 Number of Employees: In Poland: 5915 Services provided: Telesales, sales support, databases, call centre, debt recovery, marketing research, office services, voice recordings, business consultancy, handling overflow traffic, contact centre virtualisation Management in Poland: Zbigniew Biały – President of the Management Board CYCLAD Number of Employees: about 100 Services provided: BPO/ITO Deloitte BPO HQ of parent company: Poland Year started in Poland: 2008 Number of Employees: 13 Services provided: Bookkeeping, accounting, payroll and HR administration Management in Poland: Piotr Żarski – Partner, Tomasz Konik -Partner of offices in Katowice and Cracow, Tomasz Walczak – Partner in Poznań Office
Wojciech Bartz Page Personnel I started working for Page Personnel in Poland in 2011. I began on the position of Recruitment Consultant specialized in running recruitment processes within SSC/BPO sector. After seven months I was promoted to the position of Senior Consultant and currently I am responsible for managing own team and developing SSC/BPO unit within Finance & Accounting Division. On daily basis I am in charge of recruiting candidates on behalf of the world’s biggest employers operating in Poland as well as HR consultancy for Clients running Shared Service Centers across the country. My whole professional life is connected with Shared Service Centers and Business Process Outsourcing - I worked for Accenture, where I was responsible for process migration from Italy and had regular contact with Italian business partners. At Colgate - Palmolive I worked as a Cost Analyst & Fixed Assets Accountant. When I joined Page Personnel I went through a number of recruitment courses organized via internal Training Department of Michael Page Group in Poland which allowed me to run a comprehensive recruitment processes for my Clients.
Eton Park Capital Management/Ruch Number of Employees: 200-300 Services provided: SSC Gliwice Grant Thornton International HQ of parent company: Poland Number of Employees: 240 Services provided: BPO, audit, accountancy outsourcing, tax advisory services and business advice, Management in Poland: Tomasz Wróblewski – Managing Partner
DisplayLink HQ of parent company: Katowice Number of Employees: abou 100 Services provided: R&D
Heineken/Grupa Żywiec Number of Employees: 100-200 Services provided: SSC
ENIRO Poland HQ of parent company: Poland Services provided: BPO Call Centre
ING Services Poland Number of Employees: 200-300 Services provided: SSC
Ericsson Number of Employees: 100-200 Services provided: BPO/ITO
IT4Q Number of Employees: about 100 Services provided: BPO/ITO Management in Poland: Wojciech Marciniak – Member of the Board, Dawid Kuboszek – Member of the Board
Ernst&Young HQ of parent company: Poland Number of Employees: 40 Services provided: BPO services relating to the keeping of books of account and payroll records, using the latest technology and employing processes of the highest world quality Management in Poland: Duleep Aluwihare – Managing Partner Ernst & Young Poland, Neil Hughes – Main Director in Poland, Leszek Lerch – Managing Partner, Director of regional offices in Katowice and Cracow
Katowicki Holding Węglowy Number of Employees: about 100 Services provided: SSC Kroll Ontrack HQ of parent company: Poland Year started in Poland: 2005 Number of Employees: 31
I have studied Political Science and Management & Marketing at University of Szczecin and Universita’ degli Studi di Genova. I am 31 years old. I was born and grew up in Szczecin. During my studies I moved to Italy and spent there almost 2 years. I come back to Italy as often as possible. I was even about to set up my own business there but finally decided to move to Warsaw and start my professional development within SSC/BPO organizations but still working for Italian clients. Personally I am a dedicated fan of the music of Genesis and very interested in coffee themes (different ways of prepara■ tion, business and coffee market).
Services provided: SSC, IT Customer Service, (data recovery; computer forensics service and software, strategic data management Management in Poland: Marek Suczyk – Managing Director Mentor Graphics Number of Employees: 200-300 Services provided: R&D Management in Poland: 32 731 53 35 Neubloc Number of Employees: about 100 Services provided: R&D Management in Poland: 32 201 04 74
BPOs and SSCs
Bombardier HQ of parent company: Poland Year started in Poland: 2000 Number of Employees: about 80 Services provided: R&D
Manager’s Profile
OutsourcingPoland
Asseco Systems HQ of parent company: Poland Number of Employees: about 44 Services provided: Software Solutions
NorthgateArinso Number of Employees: 0-100 Services provided: BPO/ITO Management in Poland: 32 73 67 100 Poczta Polska Number of Employees: 0-100 Services provided: SSC Management in Poland: 32 253 25 01 Proximetry Number of Employees: 0-100 Services provided: R&D Management in Poland: Mirosław Ossysek – President, 32 258 06 82 PwC Number of Employees: 300-500 Services provided: SSC Management in Poland: Olga Grygier – President, Tomasz Reinfuss – Partner, Director Katowice Office
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