Kuba Więcaszek CEO Accounting Plaza Central Europe, Kraków Kuba.Wiecaszek@accounting-plaza.com Operations in Poland Accounting Plaza is a BPO company with centres located in the Netherlands, Poland, the Czech Republic and the Ukraine. The Polish office was established in Kraków in 2005. It employs 350 specialists providing high-quality transactional as well as financial and accounting services to international clients. The range of services includes streams such as Procure-toPay, Order-to-Cash, Record-to-Report, Management Reporting and Business Analytics as well as financial controlling and data management. Our transformational approach to outsourcing enables clients to achieve their strategic goals. Advice about setting up: The biggest advantage of setting up a business in Poland and especially in Kraków is the availability of a highly skilled and educated workforce with the ability to handle advanced high-end accounting processes. Employees are generally very motivated with above average levels of commitment and engagement. This inner drive to achieve high standards is a unique feature of the young Polish generation and a factor crucial to achieving great results. It must be remembered however, that while
Geoban Poland
Raimo Kesti General Manager - Geoban Poland, Wroclaw, Gdynia rkesti@geoban.es Operations in Poland Geoban is a Santander Group company specializing in banking operations. Geoban Poland, with
you train your employees to develop their professional skills, you also need to place special emphasis on personal development encouraging self-confidence and raising self-esteem. Employee issues: Our employees are highly educated specialists with many years of experience in finance and accounting. They are provided with all sorts of training to strengthen their professional skills, especially the “soft skills”, including the leadership competences of our managers. A conscious effort is also made to promote pro-activeness in customer service as well as to build client intimacy. Over the last few years we have achieved an optimal level of staff rotation and we have observed an increasing display of commitment and loyalty among our employees. Positive suprises and critiques of operating in Poland, and cost savings, efficiencies: The two leading positive aspects of operating a business in Poland are definitely the enormous potential provided by the highly motivated, skilled and eager workforce coupled with a guaranteed labour
its centers in Gdynia and Wroclaw, plays an increasingly important role in the global service delivery network of Geoban. Advice about setting up: “VAT groups do not exist (are not possible), and taking advantage of European Economic Interest Groups in Poland is not a straightforward matter either. Paiz (paiz.gov.pl) and local offices that support FDI can be very useful for companies new to Poland - definitely worth contacting them to better understand everything from setting up a legal entity to staffing and office market situation (and possible economic incentives). Employee issues: Skilled & talented resources are available, but be prepared to invest in developing your management team, to turn all the potential into real capabilities. Positive suprises and critiques of operating in Poland, and cost savings, efficiencies: Office space is available and of high quality, but can come at a high cost. I bet reasonable class B office space at a competitive cost would be a hit.
arbitrage. The city’s expansion of the stock of modern office space is also an advantage that cannot be ignored.
Coloplast
Allan Kjer Director, Szczecin dkalk@coloplast.com Operations in Poland Finance Shared Service. Full transactional accounting process for all Coloplast subsidiaries in Europe including parent company accounting department. Processes include AP, AR and General Ledger Employee issues: If you want the employees to take real ownership of the tasks you have to guide and support them - it is not natural for Polish employees to take full responsibility and work without written guidelines. This is learning by doing.
OutsourcingPoland
Accounting Plaza – BPO centre
BPOs and SSCs
Manager’s Profile
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