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Analytics driven insight for improving healthcare effectiveness 2.30 to 4pm, 4 February 2015
Panelists: •• Dr. R Sukumar, President and Founder, Optimal Strategix Group, USA •• Mr. Gopal Devanahalli, Senior Vice President, Manipal Health Enterprises Ltd, India •• Dr. Anthony Vipin Das, Chief Advisor and Strategy, Healthcare Innovation, Ministry of Health and Family Welfare, Government of Telangana, India •• Dr. Prem Kishore V, Global Head Healthcare and Medical Device Practice, Tech Mahindra, India •• Dr. Ruchi Dass, CEO, HealthCursor Consulting Group, India
Moderator: •• Mr. Sudipta Ghosh, Partner and Analytics Leader, PwC India
Context: The session was about discussing the various applications and new areas of using big data and analytics in the healthcare sector. The panelists presented various case studies and ideas on how the benefits of personalisation, predictability and prevention can be derived by the industry using analytics. There are challenges related to standardisation in data formats across the various points of system: generation, transmission, storage and processing. However, the industry has a big opportunity to leverage big data and analytics capability to make products and services more relevant and effective.
Session Proceedings: Mr. Ghosh opened the session by setting the context of analytics in general. There are four types of analytics that can bring immense value to the sector: descriptive (describing the historical data), diagnostic (investigating an issue), predictive (predict the future) and prescriptive (enabling decision making and solutions). There are several challenges, including regulatory, cost, volume of data, challenges of technology generating data and interoperability across various service points. Mr. Devanahalli shared that Manipal Hospitals are using analytics to help them in the customer experience, operations and clinical categories. On customer experience, he shared their approach of getting the ABCD right (A = appointments, B = billing, C = clinical records, D = discharge). An iPad-based feedback system has been deployed to collect feedback, which
BioAsia2015 - Event Report
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