Perfection is not attainable, but if we chase perfection we can catch excellence. ~ Vince Lombardi The great football coach, Vince Lombardi, was known as an incredibly demanding leader who continually pushed his athletes in their quest to win. That is not to say that the team never lost. But it was Lombardi’s drive to constantly improve, to continually be better than before that defines his legacy. By definition, excellence is “the quality of being outstanding or commonly good.” One may logically conclude then that the Billings Chamber of Commerce’s annual Business Excellence Award recipients stand above others in their respective fields. Interestingly enough, all four award winners in 2017 followed a common theme: People make the difference. In an era when technology changes seemingly at the speed of light, many businesses may feel the need to keep pace, emphasizing digital techniques and online presence to increase revenue. However, these award winners prove that the person behind the device remains the differentiating factor.