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SPONSOR NEWS
The leading fittings supplier to the KBB sector in the UK, Blum, has implemented a new extended hours technical support hotline – 0800 230 0898 - for fitters, designers and manufacturers. The new hotline will offer 8am – 8pm support Monday – Friday, and 8am-12 midday on Saturdays.
Blum realises that a strict 9am – 5pm contact availability is no longer adequate for today’s working environment and, with the new hotline, have proved that they are once again at the forefront of service to industry, exceeding expectations. The decision follows the results of a widely circulated questionnaire asking if out of hours support would be useful. Seventy five percent of respondents said “yes.” Blum UK Sales & Marketing Director David Sanders said: “We realise that in today’s busy world, normal business hours no longer apply…and this is true of the KBB industry as any other. The most used service in our business is Technical Support so we are now meeting the demands of our customers by extending the hours that this service is available.” Blum UK 0800 230 0898 www.blum.com
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FRANKE PROVES THERE IS SUCH A THING AS A FREE LUNCH – FOR A WHOLE YEAR!
Franke has celebrated the launch of its ‘Fit Franke First’ initiative by selecting one lucky installer, Stephen Ayre, Managing Director of Ayre Heating & Plumbing Ltd in Bishop Auckland, in a random draw to receive free lunches at Greggs bakeries for a year – through a pre-paid lunch card worth £1,000. The prize was up for grabs to encourage installers to register for the initiative which launched last November and the first 500 installers to sign up also received a branded work t-shirt.
‘Fit Franke First’ centres on a series of short training and information videos covering popular topics on installing sinks and taps. A range of techniques are being covered, starting with the basics and building up to more specific and complex subject matters.
The videos are being mailed out across the industry to thousands of installers and are available to view on a dedicated website: Franke 0161 436 6280 www.fitfrankefirst.co.uk.
Stephen Ayre, Managing Director of Ayre Heating & Plumbing Ltd.
