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About BigHand Product Sheet (APAC)

Page 1

About BigHand Technology to make BIG happen BigHand gives organisations the tools and data to target key productivity enhancements that create value for your business, your people and your clients.

At BigHand, we’ve developed a range of solutions from work�ow and resource management, document creation, matter pricing, intuitive reporting and analytics, that help busy people achieve more in less time and organisations become more e�cient and pro�table.

BigHand: Empowering the Business of Law

People Productivity

Document Productivity

Financial Productivity

Business Productivity

Ensure the right level resource is doing the right work; whether that is a partner, another lawyer or a support team member. In addition, you can use the products to establish career development for everyone

Demonstrate quality to your clients through professional, consistent and clean documents, no matter which person, practice group or o�ce. And, you don't have to be a Microsoft O�cer expert to use them

Our dashboards and pricing tools show you how di�erent areas of the �rm are performing and highlight levers you can pull to make improvements. Viewing legal work through a commercial lens is made easier

Our data store means you can capture all your experience in one place, streamlining responses to the growing requests for RFPs. Our pitch and proposal generator means you can access and present to clients in the best possible way

Work�ow Management

Resource Management

Document Creation

Metadata Management

Business Intelligence

Pricing & Pro�tability

Searchable Experience

Pitching & Proposals

The BigHand team are very knowledgeable and always go out of their way to make sure our needs are met. It’s reassuring to know we have reliable solutions in place, built speci�cally for the legal industry, that help to make our �rm more productive and e�cient. - Jonathan Smith, Director of IT at Ward Hadaway

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About BigHand Statistics

BigHand has over 3,500 clients and 600,000 users worldwide, supporting 96% of the Top 50 �rms in the APAC. The BigHand team actively listens and responds to client needs, demonstrated in an outstanding customer satisfaction score of 98%.

Awards

3,500 Clients

600,000 Users

Clients

The BigHand team have been outstanding throughout the rollout and in really understanding our needs. Converting to BigHand’s full work�ow o�ering has helped us to achieve faster turnaround times, visibility of data to make better decisions and overall service delivery excellence. We’ve always been an agile �rm, but we now have the technology we need to compete on service with our larger competitors. - Scott Herriman, Managing Partner, Hume Taylor BigHand provided a solution that we could con�gure to the practice's current needs and scale-up for future development. A key driver was the local product support backed by the experience of BigHand’s global team. - Graeme Walsh, CFO, Colin Biggers & Paisley The legal networks and relationships that BigHand has globally were seen by us as being very bene�cial. We also saw BigHand’s team as di�erent to most IT suppliers in that they act as partners and consultants, sharing their market-leading knowledge and expertise with their clients, which is an important element of any successful working partnership. - Lee Hodge, IT Director, Sparke Helmore Lawyers

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