Products and Services

Age UK Cambridgeshire and Peterborough (AgeUKCaP)

As some ‘normality’ begins to return we have adapted our services again, resuming home visiting and re-opening Day Services with some Friendship Clubs also re-opening. We have incorporated our Covid Response Services into our usual services. There are many ways we can support you to live independently at home and to feel safe.

We believe No One Should Have No One, so we offer practical support and opportunities to make social connections to reduce feelings of isolation and loneliness. To find out how we can help you call us on 0300 666 9860 or email

infoandadvice@ageukcap.org.uk

In summary our services are as follows:

Information and Advice:

• FREE, confidential assistance on a variety of matters including; benefits, consumer, transport, leisure, disability, health and social care, community care and housing.

Cambridgeshire Handyperson Service

• Grab rail installation and keysafe fitting. • Facilitate hospital discharge (e.g bed/furniture moves). • General DIY (i.e. shelf fitting, general carpentry and plumbing)

Community Wardens in certain areas (contact us for details):

• Shopping & prescription delivery • Daily welfare contact calls and visits • Preparing light lunch / hot drinks • Managing mail and making phone calls on your behalf • Doing small jobs/running errands.

Domestic cleaning and household support

• Housework • Bedding change • Shopping delivery or accompanied shopping.

Hospital Discharge and Admission Avoidance Service

• Arranging transport home • Home preparation to support discharge (e.g. furniture moves, keysafe and grab rail installation) • Home welfare visits (including settling home visit on day of discharge) food shopping and contact calls

Day Services and Friendship Clubs

• Opportunities to socialise, take part in games and activities. • Tea or coffee is offered and a hot meal is provided at most of the clubs.

Sharing Time and Telephone Befriending

• Contact from a volunteer by telephone or home visit, offering friendship to reduce feelings of isolation and loneliness.

Visiting Support Service for Older People

• Extra support for over 65’s when most needed, particularly when experiencing a difficult period, such as bereavement, ill health, financial or housing worries. NB – Fees apply to some services. Services are not available in all geographical areas.